approaching the market as an eco-system

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Evening Seminar Approaching the market as an eco-system Mike Maiden Chief Executive of Staffs & West Midlands Probation Trust Mark Darby Chief Executive of Alliantist & Achieve More CIC 8 December, 2011

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A presentation by Mark Darby, Chief Executive of Alliantist and Mike Maiden, Chief Executive of Staffs & West Midlands Probation Trust, looking at 'Approaching the market as an eco-system'. http://www.alliantist.com/

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Page 1: Approaching the market as an eco-system

Evening Seminar

Approaching the market as an

eco-system Mike Maiden Chief Executive of Staffs & West Midlands Probation Trust

Mark Darby Chief Executive of Alliantist & Achieve More CIC

8 December, 2011

Page 2: Approaching the market as an eco-system

Alliances, partners, portfolios & ecosystems

‘An ecosystem is a functional unit comprising all the organisms in a particular place interacting with one another and with their environment, and interconnected by an ongoing flow of energy and a cycling of materials. United Nations Atlas of the Oceans

Forest on San Juan Island – source wikipedia

‘An alliance or partnership is where two or more partners work closely together to achieve something important that one cannot do or chooses not to do alone.’

‘A partner is an integral participant of the alliance. The alliance goals would not be achieved without their contribution.’

‘A portfolio consists of different types of partners (and other parties), and, is generally categorised around the relative value and importance of the party in meeting the organisation’s business objectives.’

Who are stakeholders in the offender ecosystem?

Page 3: Approaching the market as an eco-system

Joining up the offender ecosystem; beyond recording into engagement

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‘Outside Place’

‘Inside Place’

Citizens & Communities

Probation Commissioner Sentencers

Other Commissioners

Commentators & other Influencers Auditors/

Assessors

Quangos & Central Govt

Probation Service Providers

Other services Providers

Offender Manager

Offender

“The criminal justice ecosystem contains complex relationships and interactions among its stakeholders. These interactions are what make the whole thing work (or not). By making the interactions better we can enhance the way the ecosystem works and improve the outcomes from it. The only way us to achieve this mission is to equip the participants to get better results, together.”

Police

Page 4: Approaching the market as an eco-system

Probation history

Monolithic? Penned In? Multi-talented?

Page 5: Approaching the market as an eco-system

Change over time

• Some diversification

• 54 – 42 – 35

• Outsourcing

• Some voluntary, some forced

Page 6: Approaching the market as an eco-system

Getting ahead: two becomes one

Large scale merger • Capacity & capability • Increased attractiveness

Ready for competition • Elegantly performing • Efficient & effective • Partner of choice

Page 7: Approaching the market as an eco-system

Looking over the horizon • ‘Best Value’

• Payment By Results

• Sector Engagement

• Public Consultation

• Pooling Budgets and Total Place Working

• Agile Integrated Commissioning

Page 8: Approaching the market as an eco-system

New Understanding

Page 9: Approaching the market as an eco-system

SWM Perspective

• The “SWM Group”

• Traditional Contracted Services

• Wider Prime Role

• Subcontractor

• Commissioner & Co-Commissioner

• Geographical & Non Geographical

Page 10: Approaching the market as an eco-system

From static delivery to dynamic interaction

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Other Initiatives underway include:

• Offender engagement

• Sentencer engagement

• Citizen engagement

• PCC engagement

• Policing & Local Authority work

• Integrated Neighbourhood Management

• Complex family needs?

‘Outside Place’

‘Inside Place’

Citizens & Communities

Probation Commissioner Sentencers

Other Commissioners

Commentators & other Influencers Auditors/

Assessors

Quangos & Central Govt

Probation Service Providers

Other services Providers

Offender Manager

Offender

Police

Page 11: Approaching the market as an eco-system

Engaging Offenders

Page 12: Approaching the market as an eco-system

Summary

• Remember the past but look to the future

• Competition and change is opportunity not just threat

• Look holistically for commissioning really effective outcomes – Improve the interactions of the ecosystem players

– Equip all participants to collaborate, deliver and grow

– Get better results, together

• What will you do differently tomorrow?

Page 13: Approaching the market as an eco-system

Questions ?

Page 14: Approaching the market as an eco-system

Appendices: Better results starts with a shared understanding

• What is commissioning?

• What should be included in an end to end approach or methodology?

• What tools and systems are used to drive success together?

Page 15: Approaching the market as an eco-system

Corporate plan

LDU/Service plan/s

Commissioning Objective/s

Understand

Design

Commission

Transition

Deliver

Review

•Core

•Contracted

•Collaborative

Relationship Portfolio

Commissioning Programme/s

Commissioning Initiative

End to end commissioning for sustainable success

ACJ: Commissioning is the system for ensuring that the total resource available is used in the most efficient, effective, equitable and sustainable way to improve outcomes for service users.

Page 16: Approaching the market as an eco-system

What is pam

An integrated working environment that enables effective, efficient, informed and intelligent working within and between organisations.

© 2011 Alliantist - All rights reserved.

pam offers an attractive, easy to use platform, customised for the user to facilitate key elements of engagement and change across the criminal justice and other public service ecosystems.

Page 17: Approaching the market as an eco-system

The PCA Commissioning Toolkit and more in

Page 18: Approaching the market as an eco-system

Further Information

Mike Maiden

Chief Executive

Staffordshire & West Midlands Probation Trust

[email protected]

http://www.swmprobation.gov.uk/

[email protected]

Tel: 0121 248 6666

Mark Darby

Chief Executive

Alliantist & Achieve More CIC

[email protected]

http://www.achievemorewithpam.com/

http://www.alliantist.com/

http://www.achievemorecic.co.uk/

Tel: 01273 704500

Page 19: Approaching the market as an eco-system

Further Information

Mike Maiden

Chief Executive

Staffordshire & West Midlands Probation Trust

[email protected]

http://www.swmprobation.gov.uk/

[email protected]

Tel: 0121 248 6666

Mark Darby

Chief Executive

Alliantist & Achieve More CIC

[email protected]

http://www.achievemorewithpam.com/

http://www.alliantist.com/

http://www.achievemorecic.co.uk/

Tel: 01273 704500

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