apprenticeship it, software, web & telecoms professionals ......•it technical sales specialist...

Entry QUALIFICATION OBJECTIVES The Level 3 IT, Software, Web & Telecoms Professionals Apprenticeship Framework is ideal for anyone looking for a career in ICT and looking to improve their professional ability or hoping to progress in their current role. You can choose the skills and knowledge you require to specialise in anything from office equipment servicing to software development and games design. Level 3 is ideal for those looking to progress in their career or to learn new ICT skills. It is also appropriate for those looking to eventually enter higher education. This qualification comprises two mandatory units and a wide range of optional units selected to meet national occupational standards or specific vendor requirements.

This qualification is suited to the following roles:• Database Administrator • Internet/Web Professional • IT Product Developer• IT Technical Sales Specialist • IT Trainer • Multimedia Designer • Network Manager• Office Equipment Service Technician • Software Developer/Programmer• System Analyst • Telecommunications Technician

QUALIFICATION OPPORTUNITIESIndividuals completing this Apprenticeship Framework can increase their IT knowledge and work in roles as a support technician setting up new equipment or upgrading existing systems. Areas that are of focus within this qualification are topics such as Web Fundamentals, Computer Systems, Maintaining Computer Systems, IT Technical Support, Mobile Communications Technology, Networking Principles and Managing of Networks.

This qualification can help you to advance in your career within ICT, working towards the future progression of a Level 4 Higher Apprenticeship and develop/practice the skills required for future career progression within the IT and Telecoms industry.

QUALIFICATION DELIVERYThe completion of this Apprenticeship Framework requires monthly visits from a qualified IPS Trainer to develop the learner’s portfolio and progress the Apprenticeship. These assessments are achieved through assignments or online based assessments that may require the Apprentice to attend our Rochester or Dover centres, but this will be planned in advance to give sufficient notice.

Head Office:

Northbank HouseSir Thomas Longley RoadMedway City Estate

Tel. 01634 298800

Email: [email protected]. www.ips-apprenticeships.co.uk

The entry requirement for this Apprenticeshipwill be decided by each employer, but maytypically be five GCSE qualifications at GradeC/4 and above. The applicant should also have relevant experience within the IT industry prior to achieving this level.

Duration The duration of this Apprenticeship Framework is 13-18 months.

Progression On completion, Apprentices may choose to progress on to a Higher Apprenticeship in ICT or consider the Network Engineer Apprenticeship Standard.

Level This qualification is completed via SASE Framework and is a Level 3.

Functional Skills To complete this Apprenticeship, thelearner must pass Level 2 English andmaths (or have the appropriate transferableskills) before reaching completion of theprogramme.

For further informationT: 01634 298808E: [email protected]

Head Office:

Northbank HouseThomas Longley RoadMedway City EstateRochester, Kent ME2 4DU

Tel. 01634 298800

Email: [email protected]: www.ips-apprenticeships.co.uk

Apprenticeship IT, Software, Web &

Telecoms Professionals Level 3

Level 3 Diploma in ICT Professional Competence - Total Credit Value required: 72Group A Mandatory Units Unit Level Credit Value

Health and Safety in ICT Level 1 / Level 3 3 / 12

Develop own effectiveness and professionalism Level 3 9

Group B Optional Units – Minimum of 36 credits Unit Level Credit ValueInvestigating and defining customer requirements for ICT systems Level 3 12

Remote support for products and services Level 3 12

Security of ICT systems Level 3 12

Software installation and upgrade Level 3 12

System operation Level 3 12

Technical advice and guidance Level 3 12

Technical fault diagnosis Level 3 12

IT project management Level 3 10

Testing ICT systems Level 3 12

Working with ICT hardware and equipment Level 3 12

Computer games development Level 3 10

Data modelling Level 3 9

System management Level 3 9

User profile administration Level 3 9

Creating an object-oriented computer programme Level 3 12

Creating a procedural computer programme Level 3 12

Creating an event driven computer program me using Visual Basic Level 3 12

Creating an object-oriented computer programme using Java Level 3 12

Creating an event driven computer programme using VisualBasic.net Level 3 12

Creating an object-oriented computer programme using C# Level 3 12

Managing software development Level 3 12

Quality management of ICT products and services Level 3 12

Group C Optional Units – Maximum of I unit Unit Level Credit ValueCustomer care in ICT Level 2/Level 3 9 / 12

Interpersonal and written communication Level 2/Level 3 9 / 12

Group D Optional Units – Maximum of 24 credits Unit Level Credit ValueImaging software Level 1/Level 2/ Level 3 3/4/5

Database software Level 1/ Level 2/ Level 3 3/4/6

Using email Level 1/Level 2/Level 3 2/3/3

Using the internet Level 1/Level 2/Level 3 3/4/5

Presentation software Level 1/Level 2/Level 3 3/4/6

Spreadsheet software Level 1/Level 2/Level 3 3/4/6

Website software Level 1/Level 2/Level 3 3/4/5



Head Office:


Group E - Optional Units Unit Level Credit ValueInterpersonal and written communication Level 1 3

Remote support for products or services Level 1 6



System operation Level 1 6





Introduction to IT systems development Level 2 6

Remote support for products and services Level 2 9


ICT system operation Level 2 9



IT project management Level 2 4



Computer games development Level 2 4

Data modelling Level 2 6

System management Level 2 6

User profile administration Level 2 6

Creating an object-oriented computer programme Level 2 7

Creating a procedural computer programme Level 2 7

Creating an event driven computer programme Level 2 7

Creating an event driven computer programme using Java Level 2 7

Creating a computer programme using C# Level 2 7

Creating an event driven computer programme using VisualBasic.net Level 2 7

Group D Optional Units - CONTINUED Unit Level Credit ValueWord processing software Level 1/Level 2/Level 3 3/4/6

Desktop publishing software Level 1/Level 2/Level 3 3/4/5

Design software Level 1/Level 3 3/5



Head Office:


Level 3 Certificate in ICT Systems and PrinciplesUpon enrolment for this course these units will be discussed between the Employer, Apprentice and Trainer to then be agreed in conjunction to the tasks that the learner is set to undertake.

For a full list of the units available, these can be found on the Awarding Body’s site – www.cityandguilds.com and can be searched for by their qualification number of 7540.

Group E Optional Units - CONTINUED Unit Level Credit Value

Investigating and defining customer requirements for ICT systems Level 4 15

Remote support for ICT products and services Level 4 15





Data structures and algorithms Level 4 15

Designing and developing event-driven computer programmes Level 4 15

Designing and developing procedural computer programmes Level 4 15

Designing and developing event driven programmes using Visual Basic Level 4 15

Designing and developing object-oriented computer programmes Level 4 15

Designing and developing event driven programmes using VisualBasic.net Level 4 15

Designing and developing object-oriented computer programmes using C# Level 4 15

Designing and developing a website Level 4 15

Head Office:

Northbank HouseThomas Longley RoadMedway City EstateRochester, Kent ME2 4DU

Tel. 01634 298800

Email: [email protected]: www.ips-apprenticeships.co.uk



20% OFF THE JOB TRAININGDetail of how the 20% off-job-training will be met: The Education and Skills Funding Agency (ESFA), on behalf of the government, have incorporated into the Apprenticeship funding rules a requirement that all Apprentices must have at least 20% of their Apprenticeship as “off the job training”. The reason for this is to ensure that a quality programme is delivered by the employer and the training provider, which adds value to the Apprenticeship.

This will benefit not only the learner, but also the employer, who will then end up with a skilled, well-rounded employee by the end of the Apprenticeship. Off the Job Training (OJT) can include training that is delivered at the Apprentice’s normal place of work, but must not be delivered as part of their normal working duties. Training towards Functional Skills in maths and English is not allowed to count towards the 20%.

apprenticeship it, software, web & telecoms professionals ......•it technical sales specialist...

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