applying the seven habits

8/13/2019 Applying the Seven Habits

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Using The Seven Habits

Of Highly Effective People

Facilitated ByPaul L. Gerhardt

March 2004 South Seattle Community College


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LeadershipSuccess.net Paul L. Gerhardt

Seven Habits of Highly

Successful People

Written by Stephen Covey Examined 200 years of success

writings Written in 1989, and still good advice

People-centered approach Used by many managers, presidents,

and directors of companies


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Todays Workshop will cover:

Synergy

Time Management (Put first things first) Building a Personal Mission Statement

(Begin with the end in Mind)


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The Seven Habits

Habit 1: Be Proactive

Habit 2: Begin With The End In Mind Habit 3: Put First Things First

Habit 4: Think Win-Win Habit 5: Seek First To Understand, Then

To Be Understood

Habit 6: Synergize

Habit 7: Sharpen The Saw


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Developing Personal Potential

Coveys first three habits deal with self-relianceand self-mastery. These are private victories;they only involve the follower


Be responsible, dont blame others Habit 2: Begin With The End In Mind

Start with a clear mental image of your destination

Habit 3: Put First Things First Focus on preserving and enhancing relationships and

on accomplishing results


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Effective Interdependence

The first three habits build a foundation on

independence, from which one can moveto interdependencecaring, productiverelationships with others which Covey callspublic victories

When a person moves to

interdependence, he steps into aleadership role


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Habit 4: Think Win-Win

Implies understanding that withoutcooperation, the organization cannot succeed

Habit 5: Seek First To Understand, ThenTo Be Understood

Requires a nonjudgmental attitude. Emphatic

listening gets inside another persons frame ofreference


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Habit 6: Synergize

Synergy is the combined action that occurswhen people work together to create newalternatives and solutions. The essence of

synergy is to value and respect differences

Habit 7: Sharpen The Saw

Process of using and continuously renewingthe physical, mental, spiritual, and socialaspects of life


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The BIG Idea:

Covey defines a habit as the intersection of

knowledge, skill and desire He arranges seven habits along a continuum

from dependence to interdependence

When a person moves to interdependence,he steps into a leadership role


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Some Interesting Facts

There will be 2.2 million deaths in this country this year. 75% are from causes that are largely preventable.

There will be 2 million marriages in this country this year and 1million divorces.

95% of divorces are caused by a lack of communication

The average working person spends less than 2 minutes per day inmeaningful communication with their spouse or significant other.

The average working person spends less than 30 seconds a day inmeaningful communication with their children


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80% of employees do not want to go to work on Monday morning. By Friday, the rate only drops to 60%.

The average person uses 13 different methods to control andmanage their time.

The average person gets 1 interruption every 8 minutes, orapproximately 7 an hour, or 50-60 per day.

On an average day, there are 17 million meetings in America.

The average worker sends and receives 190 messages per day.


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1 out of 3 workers changes jobs every

year.

1 out of 5 people moves every year.

70% of American workers desire to owntheir own business.


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The Basis for a Habit


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What

(Knowledge)


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What

(Knowledge)

How(Skill)


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What

(Knowledge)

How(Skill)

WhyDesire/Want


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What

(Knowledge)

How(Skill)

WhyDesire/Want

Habits


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Success and failure is up to you

Take responsibility for your life

Take initiative

Act rather than react

Just do it


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Habit 5: Seek to

Understand, then to beUnderstood

In your communications, be sure you knowthe other person's point of view before youstart expounding your own ideas.

We have two ears and one mouth for areason!

Use the 10 Second rule

It saves time - if you understand an othersframe of reference, then you can moreeffectively communicate


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Habit 7: Sharpen the Saw

Especially in todays work world,change is vital to success

If youre not growing, then youredying

Stagnancy isnt possible in life

Focus on all four: mental,

emotional/social, physical, spiritual

Th E l ti f th


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The Evolution of the

Professional


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Private Victories

We must first focus on ourselves

before we can work with others.


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Synergy(the trait of creative cooperation)Synergy is the state in which the whole world is more thanthe sum of the parts. Principle-centered people aresynergistic. They are change catalysts. They improvealmost any situation they get into. They work as smart asthey work hard. They are amazingly productive, but in newand creative ways. In team endeavors they build on theirstrengths and strive to complement their weaknesses withthe strengths of others. They believe in others strengths andcapacities.


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Time For Video:

Mauritius: Island of Economic Ingenuity


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Discussion about video

What did you get out of this video?

How is it related to Synergy? Any other thoughts?


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Habit 6: SynergizeThe essences of synergy is to value differencesto respect them,to build on strengths, to compensate for weaknesses.

--Stephen R. Covey

Everyone has something tocontribute

Different viewpoints can coalesceinto better solutions

Respect differences - if we we allthe same, then some of us would

be unnecessary!


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The Synergistic

Assumption: There is always a better solution which

has yet to be thought of

Synergize- Look for ways to take your

ideas and other people's ideas and buildon them together, on the basis that theoutcome will be something greater thanthe sum of the inputs.


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GROUND RULES FOR SYNERGIZING

Mental Preparation

Prepare to find a solution that is better than whateither person presently has in mind.

Develop a win-win mentality. Believe that all partiesinvolved will gain more insight, enthusiasm, learning, andgrowth by working together.

Keep minds, hearts, and expressions open to newpossibilities.

Recognize others differing opinions, viewpoints, andperspectives as helpful when seeking solutions. Valuingthe differences lets people discover things together thatthey would much less likely


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Synergize:

The Whole IS Greater than the Sum of its Parts Synergistic Communication - OPEN YOUR Mind & Heart to New

Possibilities

Synergy is EXCITING ! Fish for the Alternatives Value the Differences

Synergy is the state in which the whole world is more than

the sum of the parts. Principle-centered people aresynergistic. They are change catalysts. They improvealmost any situation they get into. They work as smartas they work hard. They are amazingly productive, but

in new and creative ways. In team endeavors they buildon their strengths and strive to complement theirweaknesses with the strengths of others. They believein others strengths and capacities.


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Assignments - Synergy Make a list of people who irritate you. Do they represent

different views that could lead to synergy if you had greaterintrinsic security and valued the difference?

With Your Team:

1. Valuing the Differences In handoutSituations A & B

2. CREATING THE THIRDALTERNATIVE Scenarios 1-3

Regroup and Discuss Answers in Class

Habit 6: Synergize.


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y g

Animal school

Once upon a time, the animals decided they must do somethingheroic to meet the problems of a New World, so they organized

a school. They adopted an activity curriculum consisting ofrunning, climbing, swimming, and flying. To make it easier toadminister, all animals took all the subjects.

In the end, the ducks web feet were so badly worn that hecouldnt swim, the rabbit had a nervous breakdown and couldntrun, the eagle was disciplined severely for getting to the top of thetree without climbing, and an abnormal eel ended up doing bestoverall and winning valedictorian.

What are your unique gifts? What talents do you need from others? What qualities often seem like a disadvantage, but are necessary? How do you contact or talk with people, if you are shy? (Carnegie)


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Synergy means Team

small number of people

complementary skills

committed to a common purpose andgoals for which they hold themselvesmutually accountable.


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Stages of Team

Development

Forming

members explore boundaries of behavior

Storming

argue over direction

Norming

accept team member roles

Performing

working together as a team


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Take A Break (after next Slide)

Be back in 20 minutes

Be courteous and be on time Be ready to share your thought openly

Be ready to work Read Assignment on next slide before

break Come back from break and work on these

questions (next slide):

Group Assignments:


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Group Assignments:

From Handout

Take a 20 minute Break

Valuing the Differences Assignment Project 1: Valuing the Differences

Project 2: Discuss a situation from your work life

in which valuing the differences of someone youwork with produced greater results than the sumof what you could have produced separately.

Project 3: Needs and Alternatives

Be prepared to share your answers


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Put first things first

(The trait of PersonalManagement)

P t fi t thi fi t


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Put first things first-

Define what it is that really matters in your

life, then spend your time on thoseimportant things. Rather than spreadingour time thinly across too many activities,

concentrate on doing a few things well.

The P/PC balance


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Aesops fable

The Goose and the Golden Egg

A man and his wife had the good fortune to possessa goose that laid a golden egg every day. Luckythough they were, they soon began to think they

were not getting rich fast enough, and, imagining thebird must be made of gold inside, they decided to killit in order to secure the whole store of precious metalat once.

But when they cut it open they found it was just likeany other goose. Thus, they neither got rich all atonce, as they had hoped, nor enjoyed any longer thedaily addition to their wealth.

Production (things you are paid for)designing a chemical processwiring a homedoing a danceenjoying a healthy bodyhaving great kids

Production Capability (no pay!)studying chemical engineeringapprenticing as an electricianpracticing danceexercisingpreparing evening dinners, reading to kids

Habit 3 ... a demonstration.


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1 Identify big rocks (q2).2 Schedule these FIRST!3 Surround with other.

What is the lesson?

Identify Time Wasters


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Identify Time Wasters

Human nature

disorganization, cant say no,procrastination,task blurring, conflicting demands, indecision

Environmental factors telephone, email, visitors, paperwork, inefficient

meetings

Poor management skills

inability to set priorities, set goals or delegate.

Effective People know the


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difference between merely

doing things right and doing

the right things.

Where are you spending yourtime?


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Kaleidoscope of Roles

Tall, African-

American Male

Father

Partner &Friend

Speaker

BusinessOwner

Eds

Keeper

Mentor Coach

Brother& Son

Roles: Key Relationships &R ibiliti


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Responsibilities

ROLES

SELF

Father

SIG Other

Teacher

Son

Mentor

Whats the difference betweenImportant Vs Urgent?


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Important Vs Urgent?

Which one dominants your life?

Prioritizing


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g

Important

URGENT - I NOT URGENT - II

URGENT - III NOT URGENT - IV

Not Important

Prioritizing


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g

Important

URGENT - I

CrisesPressing Problems

Deadline-driven projects

NOT URGENT - II


Not Important

Prioritizing


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g

Important

URGENT - I



NOT URGENT - II

Prevention, proactive activitiesRelationship building

Recognizing new opportunities

Planning; recreation


Not Important

Prioritizing


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Important

URGENT - I



NOT URGENT - II




URGENT - IIIInterruptions, some calls

Mail, some reports

Some meetings

Proximate, pressing mattersPopular activities

NOT URGENT - IV

Not Important

Prioritizing


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Important

URGENT - I



NOT URGENT - II





Mail, some reports

Some meetings


NOT URGENT - IVTrivia, busy work

Some mail

Some phone calls

Time wastersPleasant activities

Not Important

Prioritizing


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Important

NOT URGENT - II




URGENT - I




Mail, some reports

Some meetings


NOT URGENT - IVTrivia, busy work

Some mail

Some phone calls

Time wastersPleasant activities

Not Important

Keys to effective Time


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Management Mission statement

Goals Identify Roles

Decision Framework Weekly Exercise Integrity

Evaluation Is it working

The right tools

Group Assignment


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Group Assignment

With groups comprised of students only

And groups comprised of owners and managersonly, Answer the following:

How Do you create a structure that promotes

proper time management? What kinds of situations and answers do you

have or should you have prepared for unhappycustomers? How many can you come up with?

Share your answers in class.

Weekly Planning


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Review Roles, Values, Mission

Evaluate Last Week

Check Master Task List

Complete Weekly Compass

Schedule Big Rocks

Time Management Tools


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Time Management Tools

Vision

Roles

Master planner

Monthly calendar

Weekly calendar

Daily events

Daily Planning


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Review yesterday List todays events realistically

Value each task (A,B,C) Order each task (1,2,3)

Vital:

Important:

Optional:

A Natural Law

I cant spend time I do not have.


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The Urgency Index

How Do You Rate?

Take control of your day


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y y

Use small bits of time you usually waste

Maximize good quality time

Use dead time for little tasks

Dont waste time in indecision

Manage interruptions

Pay attention to your work space

Ensure your techniques and systems are

efficient

1. I often blame the rush and press of external things for my failure

to spend deep, introspective time with myself.

2 I seem to do my best work when Im under pressure


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2. I seem to do my best work when I m under pressure.

3. Im often frustrated by the slowness of people and things. 4. I feel guilty when I take time off work.

5. I always seem to be rushing between places and events.

6. I frequently find myself pushing people away so that I can finish a fewminutes.

8. Im often preoccupied with one thing when Im doing something else.

9. I,m at my best when Im handling a crisis situation.

10. The adrenaline rush from a new crisis seems more satisfying to me than thesteady accomplishment of long-term results.

11. I often give up quality time with important people in my life to handle a crisis.

12. I assume people will naturally understand if I have to disappoint them or letthings go in order to handle a crisis.

13. I rely on solving some crisis to give my day a sense of meaning and

purpose. 14. I often eat lunch or other meals while I work.

15. I keep thinking that t someday Ill be able to do what I really

16. A huge stack in my out basket at the end of the day makes me feel like Ivereally been productive.

Tips for better organization


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p g

Be clear about deadlines

Set up a filing system and use it Take notes of meetings, phone calls in a

book or folder

Keep copies of your work

Back up work on a computer

Spend time each week to stay organized

Prioritize


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If I can only get one of these items done today which will Ichoose - this is your A1.

Which items will help achieve long range and intermediategoals?

Which items are urgent? Can I delegate/delete?

Which of these activities affect someone else if they dontget done?

Which item will give the highest return? Which item will take the least time?

Effective students


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Are responsible for their own learning

Understand their strengths and weaknesses Organize their study tasks and materials

Develop good study habits

(and minimize bad habits)

Do dull tasks when you are tired

Remember to DIN (do it now)

Make lists of study tasks

Set task limits as well as time limits

Remember, life happens


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MOTIVATION

NOT MOTIVATED? Whats

causing your problems?


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causing your problems?

Bad habits (approach/avoidance)

uncertainties about material, direction orargument

life events (finance, health, relationships) change of priorities

intellectual and emotional isolation invisible progress and lack of feedback

Staying motivated


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have a routine and vary it!

indulge in regular self-appraisal encourage positive self-talk

involve significant others if possible incorporate physical fitness and meditation activities

beware of procrastination and burnout

Keep your eyes on the prize

Regaining motivation


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give yourself evaluation time

identify separate tasks or stages you canachieve

recognize and reward progress keep moving - its harder to stop

ask for help and delegate tasks remember that you are not perfect!

Time Management Assignments

Group projects from handout:


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Group projects from handout:

Project 1 What are your first things

Project 2 -- ANTICIPATE QUADRANT IACTIVITIES

Project 3 -- Freeing Time For Quadrant II

Discuss answers in class

Make this a valuable learning experience

Lunch


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Be Back In One Hour Be on time

Make this a valuable learning experienceComing up:

Building a Personal Mission statement Your Homework assignment

Habit 2: Begin with


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g

the end in mind(the trait of personal leadership)

Nothing contributes so much to tranquilize the mind as a

steady purposea point on which the soul may fix itsintellectual eye.

--Mary Wollstonecraft

Individual Project:


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Look at Influential people in your life and in theworld. Who are they?

What kind of things do YOU like to do?

Who are your role models? How do they affect

you? Discuss these questions with ONE partner, write

your answers on a sheet of paper.

Be prepared to discuss your answers in class.

Begin with the end in mind


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Principles, Paradigms, and Processes

An Underlying Principle

Mental creation precedes physical creation.Key Paradigms I can choose my own future and create a vision of it. I will create results mentally before beginning any

activity.Key Processes

Create and apply personal and organizational mission

statements as constitutions for daily living. Envision the desired results and important values toguide activities or endeavors.

Habit 2:


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Begin with the End in Mind Principle of Professional Leadership

To begin with the end in mind means tostart with a clear understanding of your

destination. It means to know where you are going

so that you better understand whereyou are now so that the steps you takeare always in the right direction.


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Same Old... "If you always do

what you've always done,

you'll always get

what you've always gotten."

Author Unknown


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Habits of Mind We are what we repeatedly do.

Excellence, then, is not an act but ahabit.

--Aristotle


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Begin With the End in Mind

I went to the woods because I wishedto live deliberately, to front only theessential facts of life, and see if I could

not learn what it had to teach, and not,when I came to die, discover that I hadnot lived.

- WALDEN, Henry David Thoreau

BEGIN WITH THE END IN MIND

APPLIES TO ALL AREAS OF LIFE


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If you know what you want to accomplish in a meeting,you can define the purpose of the meeting, enabling theattendees to focus on and the meet the intended goals

and objectives. If you want closeness and unity within the family, you

can create a family mission statement and choosebehavior or interaction with family members that is in linewith the mission.

If your family is going on vacation, discuss the purposeand keep that purpose I mind while you are vacationing.

In preparing a speech, you may write down what youwant the audience to do as a result of having listened toyou, and keep this in perspective as youre writing thespeech.

Building a Personal


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Mission statement allowsone to know what they are

seeking as well as where they aregoing.

Do you know what you re lookingfor?

Toward what end are you


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working? Each part of your life, what you are

doing from day to day, can be examinedin terms of the whole, what reallymatters to you

Alternative: Coping with issues as theycome up, allowing external influences to

write your life script

What do you want?


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From your career

From your family life

From your social life

What you want to be

What you want to do

Values and principles which guide whatyou are and do

Life Centers


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People often act as

if some combinationof centers were thebasis of their actions

None of thesecenters (orcombinations) is

complete in itself

Spouse

Family Work

Money/Possession

Friend/Enemy

Church

Self

Pleasure

An alternative: Principle-


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centeredness Not reactive

Most effective decision Consistent with your ultimate values

Allows one to be interdependent Can feel comfortable with decision--not

ambivalent

WHATS IN A MISSION STATEMENT?


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Mission StatementA powerfuldocument that expresses your personalsense of purpose and meaning in life; itacts as a governing constitution by which

you evaluate decisions and choosebehaviors.

Sample Mission Statements:


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Wal-Mart (1990) "Become a $125 billioncompany by the year 2000"

Sony (1950's) "Become the company mostknown for changing the worldwide poor-

quality image of Japanese products" Boeing (1950) "Become the dominant

player in commercial aircraft and bring theworld into the jet age"



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Sears' mission: To grow our business by providing quality productsand services at great value when and where our customers wantthem, and by building positive, lasting relationships with ourcustomers.

Xerox Mission Statement - Our strategic intent is to help peoplefind better ways to do great work -- by constantly leading indocument technologies, products and services that improve ourcustomers' work processes and business results.

GE-Our mission is to be recognized by our customers as the leadersin applications engineering. We always focus on the activities thatcustomers desire; we are highly motivated and strive to advance ourtechnical knowledge in the areas of material, part design andfabrication technology. The end result is mutual prosperity and long-

term relationships with our customers.



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PEPSI - "Beat Coke"

HONDA - "We will crush, squash, andslaughter Yamaha"

NIKE - "Crush Reebok"

Walt Disney - "To make people happy."

Merck - "To preserve and improve human

life."

A Vi i S l


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A Vision Sample:

One national organization committed toquality, providing professional services that

meet the information needs of our clients and

other stakeholders and providing outstandingcareer opportunities for our people.

A personal Mission Statement:


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Encourages you to think deeply about your life

Helps you examine your innermost thoughts and feelings

Clarifies what is really important to you Expands your perspective

Imprints self-determined values and purposes firmly in

your mind Provides direction and commitment to values

Enables you to make daily progress toward long-termgoals (when connected to daily and weekly plans)

Provides the first or mental creation of your desiredresults for your life

Starting your own Mission

St t t


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Statement List two values which you admire

Start keeping a list of notes, quotes, andideas, which may be helpful to you in

formulating what you stand for

Why do we need Goals?


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Goals give you direction in all areas of your life Personal, Career, Spiritual, Material, and Contribution

Goals give you a purpose in life. A reason to get upearly in the morning and go to bed late at night

Goals will put drive and passion into your life

Not having goals is similar to sailing a ship across theAtlantic without a map. Goals, like maps, help you getto your destination much faster than sailing though life

aimlessly

FIVE-MINUTE CONTINUOUS WRITINGEXERCISE(Project 5 From Handout):


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Instructions: On the back of this paper oranother sheet:

Write for five minutes without stopping.

When you cant think of anything else to

write, keep your pen or pencil moving untilsomething else comes to mind.

Dont worry what it looks like. Get yourthoughts down on paper.

What Are Goals?


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Goals are something that you want toachieve in the future. You set goals sothat you can get better at more things,aim for something in the future and

achieve more during your life. Goals are the specific things, tasks or

accomplishments you must complete inorder to achieve the kind of life youdesire.

Types of Goals


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Long Term

ultimate goal

Intermediate

milestones leading to ultimate goal

Short Term

smaller steps to be completed

Example


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Long Term

Become a Renown Researcher and Facultymember

Intermediate

Obtain a Ph.D.

Short Term

Graduate from UNL Gain Admittance to Graduate School

Setting Goals

First you must dream!


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First you must dream!

Write your ideas down on paper and decide which onesare the most important to you.

Review what you have written down on paper.

Prioritize

Which of these goals are most important to you,and why?

On a fresh piece of paper, write down one goal at atime. Beside the heading, write down a deadline forachieving that goal.

To help achieve the long term goal, set a timeline usingshort term goals.

Getting Started


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Where are you now?

Take a current inventory. You will neverknow how far you have to go if you dontknow where you already are.

What obstacles do you need toovercome?

Is there something that may make it difficultto achieve your goal? Be aware of theobstacle so you can make plans to

overcome it.

Begin with the end in mind


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Know Yourself

Strengths

Weaknesses

Likes

Dislikes Passions

What makes you Complete


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Goals should beSMART: SpecificMeasurable AttainableRealistic and Timely

Secrets for Achieving Your

Goalsf


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Be flexible

Constantly Evaluate Your Progress

Sometimes our plans change; sometimes we get sick. Beprepared to reassess and revise your goal if necessary.

Never Lose Sight of Your Goal

review your goals every morning when you get up and every

night before you go to bed. Dont Procrastinate

Procrastination is a silent killer.

Understand that the only way to achieve your goals is to takeaction!

Secrets for Achieving Your Goals


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A goal can not contradict any of your othergoals. For example, you can't buy a $750,000 house

if your income goal is only $50,000 per year.

This is called non-integrated thinking and willsabotage all of the hard work you put intoyour goals. Non-integrated thinking can also

hamper your everyday thoughts as well.


Goals


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Write your goal in the positive instead ofthe negative.

Work for what you want, not for what you wantto leave behind. Part of the reason why we

write down and examine our goals is to createa set of instructions for our subconscious

mind to carry out.


Goals

W it l t i l t d t il


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Write your goal out in complete detail.

Instead of writing "A new home," write "A4,000 square foot contemporary with 4bedrooms and 3 baths and a view of the

mountain on 20 acres of land.


Goals

B ll k l i hi h


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By all means, make sure your goal is highenough.

Shoot for the moon, if you miss you'll still be inthe stars.

Put A Date On It - Determine when youwant the goal to be completed.

The Benefits of Goal Setting

You will notice an increase in your energy level as you


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You will notice an increase in your energy level as youbegin to live your life with passion the passion that

having a meaningful goal will give you. You will be in control of your life and the direction youare heading. Your life does not have to be determinedby fate alone. With goals, you create your destiny.

Goals give you a purpose in life. A reason to get upearly and go to bed late.

Break and Assignments:

Project 1 (From Handout) Identify some areas of your


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Project 1 (From Handout) Identify some areas of yourlife in which you could benefit from habit 2: Begin withthe End in Mind

Project 2 -- HAVE: RESULTS YOU WANT TO ACHIEVE

Project 3 -- DO: CONRIBUTIONS ANDACCOMPLISHMENTS

Project 4 -- BE:LOOK TO AN INFLUENTIAL PERSON Take a 20 minute break and work on these projects

when you return

Be Prepared to discuss these in class

What was your keylearning idea(s) from this

morning ?


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morning ? How will you apply it to your work

environment?

How will you apply it to your personallife?

Your homework assignment given byyour board and faculty.

The End

Contact information:


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Contact information:

Paul L. Gehardt

Email: [email protected]

Phone: 253-640-6934

Website: http://www.leadershipsuccess.net

Thank you for your participation!
mailto:[email protected]://www.leadershipsuccess.net/http://www.leadershipsuccess.net/mailto:[email protected]:[email protected]

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