applying the 2012 life safety code® categorical waivers · 2/8/2018 4 requirements of the epp...
TRANSCRIPT
2/8/2018
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DEVELOPING A COMPREHENSIVE EMERGENCY PREPAREDNESS PROGRAM
The regulation focuses on 4 Core Elements:
Annual Risk Assessment & Emergency Planning (all-hazards approach)
Policies and Procedures
Communication Plan
Training and Testing
CMS: Emergency Preparedness Requirements
Nov. 15, 2017Implementation (“Compliance”)
Date
New Regulations Apply to 17 Providers, including LTC
Only applies to Medicare & Medicaid Providers
Applies to Long Term Care (& Dementia Care)
Applies to Home Health Agencies & Hospice
Does NOT apply to Assisted or Independent Living
BUT IF YOU ARE A CCRC, AL OR IL, YOUR RESIDENTS DESERVE AN EMERGENCY PREPARDNESS
PROGRAM TOO!
Table Of Contents
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
Components of an Emergency Preparedness Program
Assessing Your Facility & Community Risk
The Hazard Vulnerability Assessment
The foundation for your plan • Identifies risk/threats – Facility & Community
• Development of procedures & Mitigation strategies
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9 10
11 12
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Electrical Failure
Generator Failure
Transportation Failure
Fuel Shortage
Natural Gas
Water Loss
Sewer Loss
Fire Alarm Loss
Med Gas Loss
HVAC loss
IT Loss
Technological Events
Missing Resident
VIP
Labor Action
Civil Disobedience
Forensic Admission
Human Hazards
Step 1: The Annual Risk Assessment Step 1: Mitigation Plans
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Components of an Emergency Preparedness Program
The Purpose of the EPP (see handout)
Develop an all-hazards planning approach that will be used for all threats to, and/or emergencies or disasters that may impact the campus.
Create the general framework of planning for preparedness, response, recovery and mitigation activities of the facility.
Reduce the vulnerability of residents, staff and visitors and the community, including the loss of life or injury, or the damage and loss of property resulting from natural, technological, and man-made disasters, by developing effective preparedness, response, recovery and mitigation plans.
Describe the facility’s role in coordinating with and supporting local, state and federal governments during an emergency or disaster.
Describe the types of disasters which are likely to impact the facility, from local emergencies to minor, major or catastrophic disasters.
Section A: Policies and Planning
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Requirements of the EPP
Policy and Organizational Statements
• Identifies how the EPP was developed and how the facility intends on ensuring its continued effectiveness.
Risk Assessment Process
• Describes the method in which the facility conducted the Hazard Vulnerability Assessment (HVA) to recognizing hazards that may affect the facility.
Section A: Policies and Planning
EPP Requirements
Risk Assessment
• Base the EPP on facility specific and community hazards. Engage community partners.
Resident and Family Information Sharing
• Proactively provide information on planning, response and communication.
Communications Planning
• Provides names and contact information for staff, entities providing services under arrangement, residents’ physicians, other healthcare facilities, volunteers and other emergency service agencies.
Section A: Policies and Planning
EPP Requirements
Continuity of Operations
• Plans to ensure continued services to include, but are not limited to, emergency procedures, vendor support, agreements with other healthcare facilities, mutual aid plan support and support from local/state emergency management.
• Plans need to address services provided and levels of care.
Plan Review and Updates
• Annual
Training and Testing Program
• Training & Testing Program will be conducted, reviewed and updated at least annually.
Section A: Policies and Planning
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
EOP Activation
Code Alert
• General Code Word for any disaster
• Determine need for emergency personnel
• Establishment of a command center (formal or simple)
• Return to normal work areas
• Review the specific emergency procedure
• Make appropriate notifications
Section B: Procedures Applicable To All Hazard Responses
EOP Activation
Notifications
• Emergency Services
• Administrator / Exec. Director
• Director of Nursing
• Maintenance Director
• Medical Director
• Regional Director
Section B: Procedures Applicable To All Hazard Responses
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Communications
Potential Methods
• Phone
• Cell
• Portable radios
• Fax lines
• Website
• Runners
• News Media / Social Media
Section B: Procedures Applicable To All Hazard Responses
Managing Resources & Assets
Prepare for 72-96 hours
Consumables
• Water (potable, non-potable, fire protection)
• Electric (generator & fuel)
• Boilers (fuel)
• Oxygen
• Food (perishable and dry)
• Linen
• Clinical Supplies
• Housekeeping Supplies
Section B: Procedures Applicable To All Hazard Responses
Managing Resources & Assets
Section B: Procedures Applicable To All Hazard Responses
Managing Resources & Assets
Security & Safety
• Campus / Building Lockdown
Managing Staff
• Off Duty Notifications
• Disaster Staffing
• Staff & Family Sheltering
• Sheltering Pets
• Psychological Support
• Emergency Credentialing
Section B: Procedures Applicable To All Hazard Responses
Managing Resources & Assets
Managing Utilities
• Loss of Electric, Water, Gas, HVAC, etc.
• Loss of Communications
Managing Residents
• Census Reduction
• Morgue / Mass Fatality
• Surge Capacity
Section B: Procedures Applicable To All Hazard Responses
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
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Section C: Incident Command System
Consider use of the Nursing Home ICS
https://www.cahfdisasterprep.com/nhics
Key Concepts
The Leader
The Advisors
The Thinkers
The Payers
The Doers
The Getters
Section C: Incident Command System
Tools to Operationalize Incident Command
Job Descriptions (Job Action Sheets)Lists of areas, communicationsForms for Incident Response
Section C: Incident Command System
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
Section D: Full Building Evacuation Plan
Evacuation From a Healthcare FacilityIs the EXCEPTION, Not the Rule
Methodology
Prepare residents within units / departments
Move to an Internal Holding Area
Transport from the Holding Area to a stop-over point, receiving facilities, or discharge
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Key Components
Activation of a Labor Pool
Establishment of Internal Holding Areas
Coordination of Transportation
Determination of Receiving Sites
Resident Preparation / Packaging / Tracking
Labor Pool Unit Leader
Develop Evacuation Groups
• Floor Evacuation Groups
• Elevator Evacuation Groups
• Stairwell Evacuation Groups
• Discharge Floor Evacuation Groups
Evacuation Groups
Evacuating Floor Group Elevator Group
Stair Group
Discharge Floor Group
Holding Area
Holding Areas
HOLDING AREA LOCATION
PATIENT PICK-UP LOCATION
Main Dining Room Front Entrance
Activity Room Rear Ambulance Entrance
Unique considerations – Dementia, Ventilator, Behavioral, etc.
Transportation Resources
What transportation resources do you need to evacuate?
Conduct an assessment
• ALS / BLS Ambulances
• Wheelchair Transports
• Bus / Vehicle
Resident Preparation
Resident Evacuation Tracking Form (NHICS)
Package chart (including MAR, face sheet & nursing notes)
Package with personal belongings (i.e. glasses, dentures, hearing aids, etc.)
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Factors In Pre-Planning Vertical Routes
Can we use elevators?• Be prepared to use stairs only
Do all stairs allow re-entry back into the building?• Conduct a walk-though of all stairwells to ensure they
provide access back into the building
Factors In Pre-Planning Vertical Routes
Are stairs and elevators identified (numbers, letters, names, etc.)?
• Consider providing additional signage
Should specific stairs and elevators be identified for staff and emergency services?
• Consider designating certain stairs / elevators
Are some stairs and elevators wider or deeper than others?
• Focus on wide stairs with large landings and deep elevators that will accommodate a gurney
Determining Evacuation Sites
Stop-over point (often referred to as an Alternate Care Site)
• Local school, gym, church, community center, etc.
• Handicap accessible bathrooms, emergency power (see Survey Tool)
Relationships with other healthcare facilities • Local / Regional / State-wide
• Healthcare Coalition
• Corporate
Mutual Aid Plan
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
Active Shooter / Person with a Weapon
Bioterrorism / Terrorism
Bomb Threat / Suspicious Package
Carbon Monoxide Alarm Activation
Cyber-Attack
Civil Disturbance / Demonstrations
Contamination of Outside Air (fire, smoke, chemical)
Earthquake
Fire (placeholder)
Flood (Internal & External)
Section E: Specific Disaster Procedures
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Hazardous Material Spill or Leak
Hostage Taking
Hurricane
Missing Resident **
Natural Gas Leak
Snow Emergency / Ice Storm
Tornado / High Winds
Wildfire
Section E: Specific Disaster Procedures
Loss of Central Services • Air Conditioning / High Heat
• Cooking Ability
• Commercial Power / Emergency Power
• Fire Protection
• Heating System
• IT / Nurse Call / Telephone
• Oxygen / Vacuum
• Water / Sewer
Section E: Specific Disaster Procedures
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
FACILITY INFORMATION & KEY CONTACTS
Facility Information
Disaster Kit Contents
Emergency Response Agency Contacts
Emergency Bedding
Emergency Food
Emergency Transportation Equipment
Elevator Keys
Facility Vehicles
Section F: Emergency Resources and Lists
UTILITY MANAGEMENT
Emergency Utility Shut-off Locations
Generator Information
Vendor Sources of Fuel
Section F: Emergency Resources and Lists
CONTRACTORS / VENDORS
Housekeeping / Linen Service
Food Services Department
Transportation
Maintenance and Restoration
Nursing
Pharmacy
Respiratory Therapy
Section F: Emergency Resources and Lists
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EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
THREE PHASES OF RECOVERY
Immediate
Long Term Temporary
Full
The Recovery Plan serves as a checklist to achieve “Full” Recovery.
Section G: Disaster Recovery Plan
EPP MANAGEMENT PLAN: Policies and Planning
PROCEDURES APPLICABLE TO ALL HAZARD
RESPONSES
EM
ER
GE
NC
Y O
PE
RA
TIO
NS
PL
AN
INCIDENT COMMAND SYSTEM
FULL BUILDING EVACUATION PLAN
EMERGENCY PROCEDURES FOR SPECIFIC EVENTS
EMERGENCY LISTS
C.O.O.P. & RECOVERY PLAN
APPENDICES
RPA: Customizable EPP
Appendix A: Hazard Vulnerability Assessment (HVA)• Facility Specific HVA
• Community HVA
• Evidence of HVA Annual Analysis & Review
Appendix B: Mutual Aid Agreements / Memorandum(s) of Understanding
Appendix C: Compliance Schedule / Calendar
Appendix D: Vendor Agreements
Appendix E: Evacuation Route Maps
Appendix F: Organizational Chart and Roster of Staff with Key Disaster Roles
Appendices
Appendix G: Resident and Responsible Party - Emergency Communications Plan
Appendix H: Staff Competency Post Training Test
Appendix I: Collaborative and Cooperative Planning Efforts Documentation
Appendix J: Annual Analysis and Review
Appendices
Training Programs - WHO
Initial training for new and existing staff, individuals providing services under arrangement, and volunteers consistent with their expected role
Training: Requirements
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Training Programs - WHEN
Provide training at least annually
Maintain documentation
Training: Requirements
Training Programs - WHO
Develop and maintain an emergency preparedness training and testing program based on the emergency plan
• Not prescriptive
• Variety of mechanisms
• Variety of topics
Training: Requirements
Training Programs - WHAT
Emergency Operations Plan
• Activation protocols
• Plan contents
• Accessing key information
• Immediate actions
Training: Requirements
Training Programs - WHAT
Specific Procedures
Specialized Equipment
Training: Requirements
Training Programs - WHAT
Incident Command Training
• ICS / NHICS
• National Incident Management System (NIMS)
Training: Requirements
The LTC Facility must conduct “unannounced” exercises to test the emergency plan at least annually:
Participate in a “full-scale exercise” that is community-based
Conduct an additional exercise that may include:
• A second “full-scale exercise” or individual facility exercise
• A tabletop exercise that meets the specific requirements
Analyze the response to, and maintain documentation of all drills, exercises and emergency events, and revise the facility’s emergency plan, as needed.
Annual Testing
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The Emergency Preparedness Program Survey
Common CMS E-Tags (see handout)
• HVA
• Volunteer
• 1135 Waiver & Alternate Care Sites
• Training
• Exercises
Emergency Preparedness Survey Takeaways
CMS Emergency Preparedness Deficiencies
E Tags Survey Takeaways
• E-0006 Community Based Risk Assessment
For LTC facilities at §483.73(a)(1): Be based on and include a documented, facility-based and community-based risk assessment, utilizing an all-hazards approach, including missing residents.
Contact local / regional Emergency Management
Conduct an internet search
Integrate community hazards / risks into the facility HVA
CMS Emergency Preparedness Deficiencies
E Tags Survey Takeaways
• E-0022 Shelter in Place Plan
At a minimum, the policies and procedures must address the following: A means to shelter in place for patients, staff, and volunteers who remain in the facility.
• E-0024 Volunteers
At a minimum, the policies and procedures must address the following: The use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency.
Emergency Preparedness Survey Takeaways
CMS Emergency Preparedness Deficiencies
E Tags Survey Takeaways
• E-0026 1135 Waivers
At a minimum, the policies and procedures must address the following: The role of the facility under a waiver declared by the Secretary, in accordance with Section 1135 of the Act, in the provision of care and treatment at an alternate care site identified by emergency management officials.
Generally referred to as a “Stop-Over Point” in the mutual aid plans.
Emergency Preparedness Survey Takeaways
CMS Emergency Preparedness Deficiencies
E Tags Survey Takeaways
• E-0035 Resident & Family Communications
The communication plan must include all of the following: A method for sharing information from the emergency plan, that the facility has determined is appropriate, with residents [or clients] and their families or representatives.
• E-0039 Community Based Exercise
Participate in a full-scale exercise that is community-based or when a community-based exercise is not accessible, an individual, facility-based.
Emergency Preparedness Survey Takeaways
THANK YOU
Paul McManusAssistant Manager