applying robust engineer in to 6sigma

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    Apply ing Robust

    Engineer ing t o Six Sigm a

    Elizabeth CudneyCQE, SSBB

    December 5, 2005

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    Agenda

    Six Sigma Overview

    Robust Design Overview

    Taguchi System of Quality Engineering

    Integrated Robust Engineering and Six Sigma

    Case Study

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    Six Sigm a Overview

    Six Sigma is a customer focused continuousimprovement strategy and discipline that minimizesdefects and variation towards an achievement of 3.4defects per million opportunities in product design,production, and administrative processes.

    It is focused on customer satisfaction and cost reductionby reducing variation in processes.

    Six Sigma is also a methodology using a metric based

    on standard deviation.

    Six sigma targets aggressive goals.

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    What is Six Sigm a?

    Strategy to minimize variation towards the goal of 3.4defects per million.

    A philosophy to promote excellence in all businessprocesses.

    A 5 phase methodology for continuous improvement.

    A statistic which describes the amount of variation in aprocess.

    A tool to reduce or eliminate variation.

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    What is Six Sigm a?

    3.4 defects per million

    Six Sigma is about. . .

    Reducing cost

    ROI Improving quality

    Satisfying the customer

    Designing better products

    REDUCING VARIATION

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    What is Six Sigm a?

    Six Sigma is a customer focused continuous

    improvement strategy and discipline thatminimizes defects and variation towards anachievement of 3 defects per million

    opportunities in product design, production, andadministrative processes.

    Focused on customer satisfaction and $ resultsby reducing variation in processes.

    Methodology

    Metric based on standard deviation.

    Aggressive goals.

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    Why Use Six Sigm a?

    Increase capacity

    Reduce cost

    Improve yields

    Reduce the impact of a Hidden Factory

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    The Hidden Fac t ory

    Each defect must be detected, repaired andplaced back in the process. Each defectcosts time and money.

    Time, Cost, People

    Inputs

    Rework

    Scrap

    First Time YieldOperation Inspect

    Hidden Factory

    Pass

    Fail

    Increased Cost - Lost Capacity

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    Six Sigm a Goals

    Develop a world class culture

    Develop leaders

    Support long range objectives

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    Six Sigm a Benefi t s

    Stronger knowledge of products and processes

    Reduction in defects

    Increased customer satisfaction level that generatesbusiness growth and improves profitability

    Increased communication and teamwork

    Common set of tools

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    Six Sigm a St ra t egy

    Define

    Measure

    Analyze

    Improve

    Control

    Define

    Measure

    Control

    Improve

    Analyze

    6

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    Define

    Project selection

    Tools: Voice of the Customer

    Value Stream Mapping

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    Measure

    What processes are involved?

    Who is the process owner?

    Who are the team members?

    Which processes are the highest priority toimprove?

    What data supports the decision? (Metric)

    How is the process performed? How is the process performance measured?

    Is your measurement system accurate and

    precise?

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    Measure (Cont .)

    What are the customer driven specifications for theperformance measures?

    What are the improvement goals?

    What are the sources of variation in the process?

    What sources of variability are controlled and how?

    Tools: Process Flow

    Capability Analysis

    Measurement System Analysis

    5S

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    Analyze

    What are the key variables affecting the average and

    variation of the performance measures? What are the relationships between the key variables

    and the process output?

    Is there interaction between any of the keyvariables?

    Tools: Hypothesis Test

    TAKT Time

    Cause and Effect Diagram

    Failure Mode and Effects Analysis (FMEA)

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    Improve

    What are the key variable settings that optimizethe performance measures?

    At the optimal setting for the key variables, whatvariability is in the performance measure?

    Tools: Multiple Regression

    Design of Experiments

    Kanban

    Visual Management

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    Contro l

    How much improvement has the processshown?

    How much time and/or money was saved?

    Long term metric.

    Tools: Process monitoring

    Standard workSPC

    Control charts

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    Six Sigm a Levels

    Identify the CTQs

    Critical to Quality

    Characteristics or

    customer requirements

    for a product or service

    Define Defect

    Opportunities

    Any step in the process

    where a defect could

    occur in a CTQ

    Look for Defects in

    Products or Services

    Count defects or

    failures to meet CTQ

    requirements

    Arrive at DPMO

    Defects Per Million

    Opportunities

    Convert DPMO to

    Sigma Level

    Use the sigma

    table

    Sigma

    Level

    Defects per

    Million of

    Opportunity

    Z PPM

    2 308,537

    3 66,807

    4 6,210

    5 233

    6 3.4

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    Robust Design

    A product is said to be robust when it isinsensitive to the effects of sources ofvariability, even though the sourcesthemselves have not been eliminated.

    Source (Fowlkes and Creveling, 1995)

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    Robust Design

    Robust Design: Not just strong.Flexible! Idiot Proof! Simple! Efficient!A product/process that produces

    consistent, high level performancedespite being subjected to a wide rangeof changing client and manufacturing

    conditions.- Genichi Taguchi

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    Taguc h i Sys t em of

    Qual i t y Engineer ing

    Dr. Taguchi, the father of QualityEngineering, introduced to the US in the1980s his approach for achievingrobustness in product design.

    There are four steps to ensure robustproduct performance including

    1) product parameter design,2) tolerance design,

    3) process parameter design, and

    4) on-line quality control.

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    Taguc h i Sys t em of

    Qual i t y Engineer ing

    Product

    Parameter

    DesignTolerance

    Design

    Process

    Parameter

    Design

    On-line

    Quality

    ControlNoises

    Robust

    System

    Performance

    Degradation

    Quality

    Loss

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    Taguc h i Sys t em of

    Qual i t y Engineer ing

    The first and most important step in the TaguchiSystem of Quality Engineering (TSQE) is productparameter design which is the most important

    action to design a robust system.

    The concept of product parameter design is that

    the final product is robust or insensitive to theincoming variations or noises.

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    Taguc h i Sys t em of

    Qual i t y Engineer ing

    Robust design is achieved through athree step process:

    1) Define the objective,

    2) Define the feasible option, and3) Select the best option to meet the objective.

    Robust design is measured using theSignal-to-Noise (SN) ratio.

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    Pro jec t Desc r ip t ion

    The project is to design a disk brakesystem as a variation attenuator.

    The goal of the project is to design thesystem so that it provides on target

    performance in the presence of all types ofvariation.

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    Selec t Vehic le

    Ford Explorer 2002

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    Approach

    Spend about 80% of your time inengineering analysis and planning and

    about 20% actually running experimentsand evaluating the results.

    - Dr. Genichi Taguchi

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    Approach

    Ideal Function

    P-Diagram

    FAST Diagram

    Static Experiment

    Dynamic Experiment

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    Idea l Func t ion

    Defines the desired input/outputrelationship.

    Displays the ideal relationship between thesignal and the quality characteristic.

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    Idea l Func t ion

    EnergyTransformation

    Input Energy

    Pedal Force

    Intended Function

    Slow Downthe Vehicle

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    Brak ing Sim ulat or

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    P-Diagram

    P-Diagram is used to display variousfactors that affect performance.

    It graphically displays the anatomy of a

    product

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    P-Diagram

    AutomotiveBraking System

    Input Signal

    Pedal Force(lbs)

    Quality

    Characteristic

    SmoothDeceleration

    Stopping DistanceStopping Time

    Control Factors

    Noise Factors

    Variation in Vehicle Weight (GVWR)Brake TemperatureVariation in Brake Line Pressure

    Variation in Initial VelocityVariation in Coefficient of Friction between Tire & Road

    Number of Pistons per Brake (front)Caliper Piston DiameterBrake Booster RatioTire Diameter

    Rotor DiameterPad Inner DiameterSubtended Angle

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    Func t iona l Analys is Syst em

    Tec hnique (FAST) Diag ram

    Displays the functional relationshipbetween all elements of a product.

    Distributes or flows the system (high

    level) functions to lower levels.

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    FAST Diagram

    Slowlydecelerate

    vehicle

    Provide tires withgood

    Stop rotation ofthe wheels

    Emergencybrake

    Force frombrake pedal

    transferred to

    the individualwheels

    Provide inputsignal

    Provide frictionbetween the

    pads and rotor

    Pressureexerted on themaster cylinder

    pistons

    Provide Vacuumassist from Engine

    Providevacuumbooster

    Apply Force toBrake Pedal

    Provide fluidpressure inbrake lines

    Provide Brake Pedal

    Provide control valve

    and

    and/or

    How?

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    St a t ic Ex per im ent

    Inner Array - 7 Control Factors

    L18 (37)

    Outer Array 5 Noise Factors

    L8 (25

    )

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    Input Signal

    Signal provided by the vehicle user

    Pedal force (lbs)

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    Cont ro l Fac t ors

    Control factors are parameters selectedto control the performance of a product.

    Should have a large effect on mean

    performance and a small effect onvariation of mean performance.

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    Cont ro l Fac t ors

    7 Control Factors, L18 (37

    )

    Number of Wheel Pistons (front)

    Caliper Piston Diameter Brake Booster Ratio Tire Diameter Rotor Diameter Annular Pad Inner Radius Subtended Angle

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    Cont ro l Fac t ors

    135120110Subtended AngleCF7

    3.83.53.2Annular Pad Inner RadiusCF614.013.012.0Rotor Diameter

    CF5

    30.530.029.5Tire DiameterCF4

    6.05.54.5Brake Booster RatioCF3

    1.991.811.63Caliper Piston DiameterCF2

    21Number of Wheel Pistons (front)CF1

    HighMediumLowControl Factor

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    Noise Fac t ors

    Noise factors represent incomingvariation.

    These are parameters that have a

    strong effect on performance that wecan not or choose not to control.

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    Noise Fac t ors

    5 Noise Factors, L8 (25)

    Variation in Vehicle Weight (GVWR)

    Brake Temperature

    Variation in Brake Line Pressure

    Variation in Initial Velocity

    Coefficient of Friction between Tire and Ground

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    Noise Fac t ors

    0.850.4Coefficient of Friction betweenTire and GroundE

    5% (63 mph)-3% (58 mph)Variation in Initial VelocityD

    -5%-2%Variation in Brake Line PressureC500 F40 FBrake TemperatureB

    2% (4176 lb)-2% (4012 lb)Variation in Vehicle WeightA

    Level 2Level 1Noise Factor

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    Qual i ty

    Charac ter is t ic

    Quality characteristic measures the useful

    output of the system.

    Smooth deceleration

    Stopping distance (GVWR)

    Federal Motor Vehicle Safety Standard(FMVSS) 135

    Nominal-the-Best (NTB) Signal-to-Noise Ratio

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    St a t ic Ex perim ent

    Cross-Array Form at

    Inner ArrayL18

    Outer ArrayL8

    PerformanceArray

    PerformanceStatistics

    NoiseStatistics

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    Fac t or Ef fec t s Plo t S/N

    Factor Leve l Effect Plot- Factor S/N vs. Level

    19.0

    19.1

    19.2

    19.3

    19.4

    19.5

    19.6

    19.7

    19.8

    19.9

    20.0

    Control factor Level (1, 2 and 3)

    S/N

    (dB

    )

    CF1

    CF2

    CF3

    CF4

    CF5

    CF6

    CF7

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    Fac t or Ef fec t s Plo t Mean

    Factor Level Effect Plot - Mean vs. Level

    0.0

    50.0

    100.0

    150.0

    200.0

    250.0

    300.0

    350.0

    400.0

    Control factor Level (1, 2 and 3)

    Mean,

    ft

    CF1

    CF2

    CF3

    CF4

    CF5

    CF6

    CF7

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    ANOVA Cont ro l Fac t or

    Cont r ibu t ion t o S/N

    ANOVA-Control Factor Contribution to S/N

    Annular Pad Inner

    Diameter

    0.46%

    Subtended Angle 0.00%

    Tire Diameter

    0.01%

    Number of Pistons per

    Brake (front)

    82.18%

    Caliper Piston Diameter

    17.36%

    Brake Booster Ratio 0.00%

    Rotor diameter

    0.00%

    1

    2

    3

    4

    5

    6

    7

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    ANOVA Cont ro l Fac t or

    Cont r ibut ion t o Mean

    ANOVA-Control Factor Contribution to Mean

    Subtended Angle

    0.00%Tire Diameter

    8.50%

    Brake Booster Ratio 0.00%

    Caliper Piston Diameter

    14.43%Number of Pistons (front)

    66.84%

    Annular Pad Inner

    Diameter

    0.37%

    Rotor Diameter

    9.85%

    1

    2

    3

    4

    5

    6

    7

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    Dynamic Ex per iment

    Cross-Array Form at

    Control FactorsInner Array

    L18

    M1 M2 M3N1N2 N1N2 N1N2

    Outer Array

    PerformanceArray

    PerformanceStatistics

    F t Ef f t Pl t

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    Fac t or Ef fec t s Plo t

    S/N

    Control Factor Effect Plot

    S/N vs. Level

    -32.10

    -32.00

    -31.90

    -31.80

    -31.70

    -31.60

    -31.50

    Level (1, 2 & 3)

    S/N

    ,dB

    CF1

    CF2

    CF3

    CF4

    CF5

    CF6

    CF7

    F t Ef f t Pl t

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    Fac t or Ef fec t s Plo t

    Mean

    Control Factor Effect PlotMean vs. Level

    0.00

    50.00

    100.00

    150.00

    200.00

    250.00300.00

    350.00

    400.00

    Level (1, 2 & 3)

    Mean,

    ft

    CF1

    CF2CF3

    CF4

    CF5

    CF6

    CF7

    F t Ef f t Pl t

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    Fac t or Ef fec t s Plo t

    Be ta

    Dynamic Estimaged Beta Value

    R2 = 0.9977

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    0 20 40 60 80 100 120 140 160

    Pedal Force (lbs)

    StoppingDistance(ft)

    N1

    N2

    Avg

    Linear (Avg)

    y = 432.1 - 1.026x

    ANOVA C t l F t

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    ANOVA Cont ro l Fac t or

    Cont r ibu t ion t o S/N

    ANOVA-Control Factor Contributions to S/NTire diameter

    0.01%

    Pad Inner Diameter

    0.44%

    Number of Pistons per Brake

    (front)

    82.11%

    Caliper piston diameter

    17.44%

    Rotor Diameter

    0.00%

    Brake Booster Ratio 0.0% Subtended Angle 0.00%

    1

    2

    3

    4

    5

    6

    7

    ANOVA C t l F t

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    ANOVA Cont ro l Fac t or

    Cont r ibut ion t o Mean

    ANOVA-Control Factor contribution to Mean

    Rotor diameter

    12.52% Pad Inner Diameter 0.39%

    Number of Pistons per Brake

    (front)

    71.41%

    Caliper Piston Diamter 15.40%

    Brake Booster Ratio 0.00%

    Tire Diameter

    0.26% Subtended Angle

    0.00%

    1

    2

    3

    4

    5

    67

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    Quest ions???

    Thank you!