applying risk assessment to your audit plan - rich reynolds

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  • 8/10/2019 Applying Risk Assessment to Your Audit Plan - Rich Reynolds

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    Applying Risk Assessment to Your Audit PlanBreak-out Session T3, Tuesday, October 26 2:00-2:50pm

    Mike Brown

    Senior Vice President, Corporate Audit

    State Street Corporation

    Rich Reynolds

    Partner

    PricewaterhouseCoopers

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    Presentation overview

    Transforming your focus on the real risks

    A practical framework for risk assessment

    Open discussion

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    Transforming your focus on the real risks

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    The Credit Crisis has surfaced new challenges for risk management and

    challenged internal audit to reconsider its role Board oversight. Shareholders are demanding that Boards demonstrably strengthen their

    oversight of risk management activities.

    No Silver Bullets in terms of risk management design, methodology or technology.

    Execution has been the clear differentiator. Timely and effective identification,communication and escalation of issues combined with clear roles and responsibilities, strongsupervisory oversight, and good judgment have separated the market causalities from the biglossers.

    Change management is key to r isk management. In general, there has been an over-reliance among all firms on objective factors and historical data points. As a result, many firmswere on auto pilot and did not identify or appropriately react to changes in market conditions,increases in risk appetite and/or aggressive business strategies.

    Operating style and culture are critical to execution effectiveness.

    Accountability clear roles and responsibilities from top to bottom Full transparency rapid escalation of issues, quick to admit mistakes

    Attention to detail applies to all levels

    Continuous improvement emphasis on lessons learned from unexpected events (positive or

    negative)

    Collegial tension challenging others is the expected behavior of real partners

    Leaders of support and control functions have equal stature to front office personnel no overrides

    Transforming your focus on the real risks

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    Are you focused on the real risks?

    How value is destroyed in companies reasons for decreases in shareholder value

    However, a significant percentage of internal audit resources are focused on financial controls in

    most organizations

    Strategic & Business

    68%

    Operational

    13%

    Financial

    12%

    Compliance

    6%

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    Source: The Future of Internal Audit, Corporate Executive Board , 2010 (see Appendix for breakdown of value decline drivers)

    Transforming your focus on the real risks

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    Transformed vs. traditional risk assessment approach

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    Transforming your focus on the real risks

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    Strategic Alignment of Internal Audits Plan

    The underlying logic is that Financial performance is a

    result of delivering an attractive Customervalue

    proposition

    The combination ofValue Creating Activities and Core

    Enablers deliver value for customers and shareholders

    The value driver analysis allows Internal Audit to catalog

    key value drivers and better link audit activities to

    shareholder value

    Focus should be on processes that are critical to shareholder value

    Internal Audit scope should be directly linked to the organizations strategic

    themes and critical processes

    Prioritize Internal Audit resources to audits with potential for greatest impact

    A value driver analysis can be a holistic way of capturing and

    understanding company business strategy and shareholder value driving

    activities.

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    Transforming your focus on the real risks

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    Using a strategy map

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    Transforming your focus on the real risks

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    Audit universe is constructed from these critical processes and

    programs, and key change initiatives

    Audit universe is prioritized based on impact on shareholder value drivers, and the current andtargeted maturity of the processes, programs and initiatives

    Process, Programs and Initiatives

    Targeted Improvement

    Capital Management

    1. Balance sheet management Significant

    2. Liquidity risk management and reporting Limited

    3. Global cash management Significant

    4. Capital allocation and RAPM Limited

    5. TARP compliance Major

    Customer Service

    6. Off-shored processes Limited

    7. Client relationship management Significant

    8. Lean initiative Limited

    Innovation and Branding

    9. Alliance development Limited

    10. New product development and launch Limited

    11. Research and Development Significant

    Corporate and Social Responsibility

    12. CSR reporting Significant

    13. Labor compliance program Significant

    14. Social responsibility program Significant

    15. Diversity program Significant

    Audit Priority Matrix

    5 7,12 1

    4 3 11 14, 15 5

    3 2,6,9 4,8 13

    2 10

    1

    5 4 3 2 1

    Optimized Managed Defined Repeatable Ad-hoc

    Current Process & Control Maturity

    Insignificant

    Low

    Moderate

    Major

    Critical

    Impac

    tonShareholderValue

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    Transforming your focus on the real risks

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    A practical framework for risk assessment

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    Key Considerations for Designing a Risk Assessment Process

    There is no one size fits all solution and no two audit departments have identical processes.

    Sample leading practice elements include

    Top-down versus bottoms-up approach

    Macro and micro plan

    Continuous risk assessment and dynamic plan

    Tiered audit scoping approach

    The solution should focus on resolving known weaknesses without losing current strengths

    High performing audit departments have approaches to address emerging risks and

    incorporate them into their current audit plans

    Regulatory and other stakeholder expectations must be considered but should not be the sole

    driver of a solution

    Technology is an enabler, not a solution

    Ultimately, the risk assessment process must align with the companys strategic objectives

    A practical framework for risk assessment

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    Establishing the Overall Objectives of the Process

    Since there are practical limitations to any approach to assessing risk and developing an audit plan, it is

    important to establish and prioritize the primary objectives of the process. Some typical objectives

    include: Protecting and help focus resources appropriately (i.e., in areas of high risk)

    Empowering auditors with the appropriate flexibility to decide the right product, at the right time

    Rationalizing the audit universe while ensuring completeness and consistency

    Ensuring convergence coordinate with other governance and control functions to the extentpractical

    Creating a responsive, dynamic planning and risk assessment process

    Promoting more effective relationship management / regular engagement with the business

    Establishing clear linkage among risk assessment, continuous monitoring and audit plan to ensureappropriate coverage

    Increasing efficiency and effectiveness

    Satisfying key parties (management, external clients, regulators, E&AC) in a manner that is

    demonstrable

    A practical framework for risk assessment

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    Banks differ in their approaches to risk assessment

    At tr ibute* Descript ion # Insti tutions

    Aud

    itUniverse Basis Objective view of organization taken from other sources 6

    Audits view of the organization, no formal reconciliation to objective source 2

    Audits view of organization, reconciliation to objective source 2

    Purpose Audit entity audit 6

    Basis for risk assessment 4

    R

    iskRating

    Methodology Scoring Formal scoring model with weighting of risk categories 3

    Judgmental based on risk factor and/or category ratings 7

    Basis of rating Inherent risk 2

    Residual risk 8

    Business

    Monitoring Process Formal (established process and outputs) 5

    Informal (process and outputs are ad-hoc or inconsistent) 3

    No business monitoring process (or very light) 2

    AuditPlan

    Frequency 4-year risk based cycle 6 2-year risk based cycle 1

    Dynamic audit plan 2

    Annual but vary intensity based on risk 1

    Products Dedicated portion of plan devoted to non-traditional products 5

    Limited (or no) portion of plan devoted to non-traditional products 5

    * Attributes are mutually exclusive (e.g., formal scoring model and judgmental based on do not align within same approach)

    A practical framework for risk assessment

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    A Sample Risk Assessment Framework

    1. Define

    Audi t Universe

    2. Conduct

    Top-down

    Analysis

    3. Conduct

    Bottom-up

    Risk Assessment

    4. Develop

    Audi t Plan

    5. Audi t Level

    Planning

    6. Continuous Risk Assessment and Monitoring

    KeyCons

    iderations

    Aligns to

    organization not

    audits

    Ensures

    completeness of

    risk coverage

    Covers legal

    entities and local

    jurisdictions

    Uncovers issues

    impacting

    shareholder value

    Links to strategic

    objectives

    Identifies most

    critical risks

    Leads to targeted

    audits, horizontal

    audits and special

    projects

    Risk unit priority

    based on inherent

    risk and control

    environment ratings

    Ratings based on

    objective guidance

    judgmentally

    applied, not

    mathematical model

    Priority drives the

    frequency and level

    of intensity

    Based on prioritized

    audit universe, top-

    down analysis, and

    local regulatory

    requirements

    Multiple audit

    products

    Coverage will be

    assessed against a

    risk priority matrix

    Analyzed

    periodically

    Considers output of

    risk assessment

    Leverages

    documented

    business profile and

    cumulative

    knowledge

    Focuses on risks

    assessed as high

    Level of assurance

    based on risk

    category ratings

    Encourages changes to plan to focus

    on emerging risks

    Mandates regular engagement with the

    business

    A practical framework for risk assessment

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    Defining the Audit Universe

    The audit universe will

    Align to how management views the organization

    Represent a complete and relatively static picture of the company with multiple levelsthat can be aggregated and drilled down

    Be defined based on Management Committee accountable units to ensure ownership

    Be mapped to other elements (e.g., legal entities, jurisdiction, HR organizationalstructure) periodically to ensure completeness

    Audit entities (risk units)

    Are defined at a level of granularity at which risk can be effectivelyidentified, rated and monitored

    Do not necessarily map 1:1 to audits

    Objectives

    Rationalize universe whileensuring completeness and

    consistency

    Satisfy key parties

    (management, external

    clients, regulators, E&AC) in

    a manner that is

    demonstrable

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    6

    A practical framework for risk assessment

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    Addressing Legal and Regulatory Requirements 1 2 3 546

    Audit Universe

    Legal entities/jurisdictions requiring independent universe/risk assessment

    Securities

    Finance

    Global Human

    Resources

    97 other risk

    units

    Global Markets

    International

    Limited (England)

    Global

    Security

    State Street

    Management S.A.

    (Luxembourg)

    International Fund

    Services Ireland

    Limi ted (Ireland)Risk unit

    impact rating

    Medium

    Medium High

    Medium LowMedium

    Not

    App licab leNot

    Appl icableNot

    Appl icable

    LowLow MediumHigh

    A practical framework for risk assessment

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    1. Gather information: A research template will be used as a tool to gather the required information.

    The tool will highlight relevant points of information to use during the research process. Informationwill be collected and retained in a central location.

    a. Review External Data: External data points such as SSCs website, company press releases, industry-related

    articles, and reports will be utilized.

    b. Review Internal Data: Strategic plan, ERM output, compliance and regulatory reports, external auditor

    management letter comments, and high risk SOX findings will be reviewed to extract significant risk themes.

    2. Develop value-driver analysis: Once information has been gathered, the cross-functional team will

    be able to review relevant information and collectively discuss themes and trends within the

    organization and industry. This information will be used to complete and update the Value Driver

    Analysis.

    3. Understand and evaluate enterprise risk themes: Meet with key stakeholders to collaboratively

    discuss key themes and start to form assumptions around the risks associated with the key company

    initiatives/strategies/etc. Brainstorm potential audit activities considering the risk themes identified

    and the overall management of risks.

    Conducting a Top-Down Analysis

    Develop Value Driver Analysis Evaluate Enterprise Risk ThemesPerform Company Analysis

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    A practical framework for risk assessment

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    Sample Value Driver Analysis

    This SAMPLE value driver analysis depicts how a large bank creates value bydemonstrating the connection of strategic objectives to underlying activities in cause-

    and-effect relationships.

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    A practical framework for risk assessment

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    Evaluating Risk Unit Priority

    1. Assess inherent risk: Each risk units potential impact on the corporation will beassessed by considering the risk units inherent risk across risk categories

    a. Risk categories will be rated relative to each other within that risk unit on a 0-5 scale

    b. Risk category ratings will be determined judgmentally by considering (not rating) a series ofrisk factors for each category

    c. Taking into account each risk units rated risk categories, the units impact to the entirecorporation will be assessed considering three dimensions (financial, reputation/brand,regulatory) on a three-point scale (high, medium, low)

    2. Assess control environment: Each risk units control environment will be assessed byconsidering the control effectiveness and culture of the risk unit

    a. Taking into account each risk units control effectivenessand culture, the units control environment will be assessedon a three-point scale (light, sound, robust)

    3. Determine risk unit priority: Risk unit priority willbe derived from a matrix of inherent risk and controlenvironment

    Assess Inherent Risk Assess ControlEnvironment

    Determine Risk UnitPriority

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    A practical framework for risk assessment

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    Developing the Audit Plan 1 2 3 546

    A practical framework for risk assessment

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    Audit Level Planning

    Audit planning and scoping will

    Consider output of risk assessment as outlined in SSCAs Audit Methodology andGuidance

    Leverage documented business profile and cumulative knowledge of risk units businessstrategies, objectives, and risks

    Focus on risks assessed as high per applicable risk unit

    Involve application of the three levels of assurance (testing,

    assessment, validation) based on risk category ratings

    Objectives

    Create a responsive, dynamic

    planning and risk assessmentprocess

    Establish clear linkage among

    risk assessment, continuous

    monitoring and audit plan to

    ensure appropriate coverage

    Empower auditors with theappropriate flexibility to decide

    the right product, at the right

    time

    Satisfy key parties (management,

    external clients, regulators,

    E&AC) in a manner that isdemonstrable

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    A practical framework for risk assessment

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    Key attributes:

    Frequency and focus of

    all three processes will

    be based on the priority

    and risks identified for

    each risk unit.

    Formal process for

    elevating and reporting

    output from all three

    processes.

    Continuous Risk Assessment and Monitoring

    Continuous auditing

    Continuous monitoring

    Continuous

    risk assessment

    Benefits/Attributes

    Can detect control deficiencies

    Can trigger and/or direct additional audit

    procedures

    Involves independent automated testing (e.g.,

    use of CAATs)

    Findings require management response and

    remediation

    Involves monitoring of KRIs and KPIs

    Provides insights into current performance,

    changes, emerging risks, etc.

    Can trigger changes to risk assessment and/or an

    audit

    Periodic update of bottom-up and top-down risk assessment

    Provides early warning of high risk activities

    Can trigger changes to risk assessment and/or audit plan

    Linkage to audit plan - Business/risk monitoring as required in the audit frequency and intensity matrix

    ideally entails a well-developed continuous risk assessment and monitoring process for each risk unit

    A practical framework for risk assessment

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    Open discussion

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    For more information contact

    Mike Brown

    Senior Vice President

    State Street Corporation

    617-662-4626

    [email protected]

    Rich Reynolds

    Internal Audit Partner

    PricewaterhouseCoopers LLP

    646-471-8559

    [email protected]

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    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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