application repackaging best practices for novell zenworks 10 configuration management

Application Repackaging Best Practices for Novell® ZENworks® 10 Configuration Management

Leslie EasterPrincipal ConsultantFlexera Software/leslie.easter@flexeraso

© Novell, Inc. All rights reserved.2

Goals of The Next Hour

• Learn the best practices for application readiness– Planning– Packaging– Testing– Deploying– Managing

• Experience a technical overview of fast and straightforward methods for packaging applications

• Collect new tips for a Windows 7 deployment• Plan for application virtualization, even if it is far away

2


About Your Speaker

• Worldwide consulting engagements

• Organizations of all sizes

• Author of “The Orange Brain’s Guide to AdminStudio”

• Author of “Bulletproof Installs”

• Specializing in consulting and training with AdminStudio and InstallShield

• Flexera Software (formerly known as Acresso Software)

– Powering the business of software for ISVs and enterprises

– Makers of AdminStudio and InstallShield

> AdminStudio Limited Edition for Novell® ZENworks®

– Develop FLEXnet licensing and publishing lines

http://www.amazon.com/gp/product/images/097905690X/ref=dp_image_0?ie=UTF8&n=283155&s=books


IT Challenge:Total Cost of Ownership

• Administration, development. Support 50%-70%

Source: IDCSummary of TCO Studies

• Communications 5% - 7%

• Other 3% - 5%

• Software 8% - 10%

• Client Hardware 10% - 12%

• Server Hardware 12% - 15%


What is Application Packaging?

• The act of customizing, configuring, and testing an application, upgrade, or patch before it is delivered into the production environment.

5

IT Admins say:“Where all the work takes place”


Application Repackaging:a Repeatable Process

• Reduce risk, reduce costs and time by managing a repeatable process from planning through deployment

– Know where applications are in the process – Know applications by status and by organizational group – Add credibility to projects with consistent reporting,

documentation, and management – Know what applications have been converted to virtual

packages– Eliminate rework


Application ReadinessFor Standard Results

7


Packaging to Meet the Organization’s Custom Needs• Repackage an installation into a Windows Installer (MSI) package to:

– Extend MSI customization to meet the specific needs of your organization

– Perform conflict analysis and resolution using the MSI format to help ensure proper installation and functioning

– Get set for Windows 7> Standard MSI are easier and faster to migrate

– Prepare for application virtualization projects> Convert the MSI into three application virtualization formats

– Take advantage of unique Windows Installer functionality> application repair> feature advertisement

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Packaging to Meet the Organization’s Custom Needs (cont.)

9

Setup.EXE

SMS 1.0 (.pdf)

ZENworks.AXT

.MSI

SnapShot

InstallMonitor

SmartScan &

Setup Intent

Inputs

Repackager

OS “Gold” images

OS SnapshotApplication Catalog

All Application DataOS imagesHistoryReports

Customization•Features•Files •Registry Entries•Shortcuts•INI Files•Source Paths•A/RP Settings + + (Full Edit/Author)

Editor


Packaging to Meet the Organization’s Custom Needs (cont.)

• AdminStudio Repackager directly converts setup types to MSI packages and/or virtual packages:

– Novell® ZENworks® projects (.axt)> Supporting ZENworks since version x

– Microsoft Configuration Manager projects (.ipf)– Converted WinINSTALL files (.txt)– Wise Installation projects (.wse)– InstallShield Professional log files (.isl)– InstallScript MSI packages (.msi)

– Let’s see how AdminStudio handles this…

10



11


Customization to Meet the Organization’s Needs• Resource modification

– Files, registry entries, shortcuts– Configure ODBC– Environment variables

• Apply company standards– Add/Remove program behavior– Implement templates

• Custom actions– Extend the functionality of the installation– Launch an executable during the installation/uninstallation

12


Customization to Meet the Organization’s Needs (cont.)

• AdminStudio uses InstallShield as an Editor• Modify repackaged application

– Direct access to files, registry settings, shortcuts, etc• Create transforms for existing MSI packages• Add custom actions

– Launch executables, batch files, VBScript, etc• Create templates for future packages

– Enforce corporate branding– Enforce corporate look-and-feel

– Let’s see how AdminStudio handles this…–

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14


ConflictsCause Problems for You and End Users

• DLL conflicts limit end user productivity, increase help desk calls

• Reduce conflicts– Compare package contents against other packages– Generates conflict report: filenames, file version, registry keys,

etc.

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Conflict Resolution:Proactively Reducing Issues

16

Customize

Testinstalled

applicationas a user

Conflict Testing/

Resolution

ApplicationCatalog

All Application DataConflict RulesResolution RulesTest ResultsReports

Create and run an

instrumented test package

in the field

Distribute

ConflictSolver QualityMonitor Predeployment Test


Conflict Resolution:Proactively Reducing Issues (cont.)

17



18


Testing:Verifying Packaging Results • Testing is performed to ensure :

– Application is installed in the required configuration– Application works correctly – No unnecessary information has been included with the

repackaged installation– Application uninstalls without compromising OS integrity

> Vista and Windows 7

– Application doesn’t leave behind any unexpected data

1919


Testing:Verifying Packaging Results (cont.) • AdminStudio Testing Elements• PackageExpert• Windows 7 Logo Compatibility Testing (InstallShield 2010 SP1)• 12 New Windows 7 Tests – including Windows 7 Protected Files and

Registry Keys• QualityMonitor (Limited User Account testing)• Conflict Solver• Pre-Virtualization Scanning and Batch Converter• Application Catalog and Manager• Report Center• Predeployment Testing• Best Practice Analysis


Testing:Verifying Packaging Results (cont.)

21


Testing:Verifying Packaging Results (cont.) • Select and configure tests, test groups, and test

scenarios to run on your software packages• Create custom tests that check for and correct

conditions you have established within your own packaging standards

• Run validation tests to ensure packages conform to Windows 7 standards

• Automatically pre-test legacy packages deployed to Windows 7

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23


Handoff MSI for Deploymentvia ZENworks®

• Easily handoff the final MSI to ZENworks for deployment

• Reduce time spent saving and transferring files

• Eliminate mistakes- the right MSI will be deployed

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Distribution:Novell® ZENworks®

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Distribution:Novell® ZENworks® (

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Distribution:Inside ZENworks® Bundle Type

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Distribution:Inside ZENworks® MSI Bundle

28


Distribution:Inside ZENworks® MSI Options

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Distribution:Inside ZENworks® MSI Options (cont.)

30


Distribution:Inside ZENworks® MSP Bundle

31


Distribution:Inside ZENworks® MSP Options

32


Handoff MSI for Deployment –Multiple Systems

• AdminStudio is the chosen OEM packaging solution for– Novell® ZENWorks®

> AdminStudio Standard Edition included with Novell ZENworks 10> AdminStudio Limited Edition for use with Novell ZENworks 7

• AdminStudio also converts MSI for deployment with leading application virtualization systems (requires Virtualization Pack upgrade)

– Microsoft App-V– VMWare / ThinApp– Citrix XenApp– Currently evaluating support for Zenocode

• Also align with HP, IBM, BMC, Remedy and Peregrine


Manage MSI in an Application Catalog

• Now that you have MSI, how to manage them?• Spreadsheets, white boards, notes are not the answer• Centralized application management in an application

catalog– Traditional and applications – Virtual applications– Patch– OS– Related data

– Let’s see how AdminStudio handles this…


Repackaging Best Practices for Windows 7 Migrations


AdminStudioUsers are Adopting Windows 7

What OS will you support in the next 18 months?

12.5

0

18.8

3

9

35

0

0

0

7

14

11

0

0

6

44

31.3

12.5

25

16

9

2878

39

0 10 20 30 40 50 60 70 80 90

XP

Vista and XP

Vista

W indow s 7 and Vista

W indow s 7 and XP

W indow s 7

Q4Q3Q2Q1


Repackaging Best Practicesfor a Windows 7 Move

– Windows 7 + application virtualization– Simplified application deployment and app managementnt impact

on IT time, budget and internal reputation– High expectations from execs, business groups

• Have essential requirements– Ensuring application compatibility– Deploying applications for optimal performance and functionality

• Aim to create an optimized desktop infrastructure – Windows 7 + application virtualization– Simplified application deployment and app management


AdminStudioSpeeds Migration to Windows 7

TestTestAssessAssess RemediateRemediate

Works on Windows 7Works on Windows 7Works on Windows 7Works on Windows 7

Remediation RequiredRemediation Required Fix and NewFix and NewReleaseRelease

OtherOtherStrategiesStrategiesDoes Not WorkDoes Not Work Windows 7

Applications

PlanPlan DeployDeploy

Application Catalog

Package Expert

Pre-VirtualizationScanning

Repackage & Edit

Batch Converter

Quality Monitor

Distribution

Wizard

Application ManagerApplication Manager Workflow ManagerWorkflow Manager


If Windows 7 is Just in a Planning Phase…

• A well managed environment costs half as much to migrate compared to a poorly managed environment

• If Windows 7 isn’t immediate, important to start integrating Windows 7 into existing processes

• Efforts today make the production applications readily available for the future new environment

• Have reassurance that packages created today will function well on Windows 7


Repackaging Best Practices forApplication Virtualization Projects


Windows 7 + Application Virtualization = Win

• High value of a new Windows 7 OS deployed simultaneously with application virtualization projects

• Ensure no matter how the application is delivered or what format is takes, physical or virtual, it will respect the policies defined by IT

+ flexible deployment=

http://mktg.acresso.com/mk/get?_EC=1YBv0lE2eNeyP2hk9246MY

http://www.microsoft.com/windowsserversystem/default.mspx


MSI to Virtual Application

Batch Conversion

Finds and automatically resolves errors

Virtualization Suitability Scan

n Capture package contentn Manage package contentn Convert to MSI and virtual

application formats

InstallShieldRepackager

Files

Registry Entries

Shortcuts

INI File Entries

Package Content

n MSI Package Validationn Profile Validationn MSI Multi-User Mode

Validationn Windows Win7 Quality

Validationn Custom XML-Based

Tests

AdminStudio:Automated Virtual Application Packaging

MSI Package

Virtual Package

42© 2010 Flexera Software, Inc.

SourceInstallations

InstallScript MSI Installation

Legacy Installation (.exe)

MSI Package(.msi)


Trad

ition

al A

pp-V

Tr

aditi

onal

App

-V

Sequ

enci

ngSe

quen

cing

Con

vert

ing

via

Con

vert

ing

via

Adm

inSt

udio

Adm

inSt

udio

MSI

ConfigureShortcuts, File Types,

etc.

Monitor Installation on a Clean

Image

Gather Install Details -

Installation path, etc.

App-V Package

Sequence Process

MSIApp-V

PackageAdminStudio

MSI Converter

43© 2010 Flexera Software, Inc.

Direct Conversion from MSISaves Months of Effort

• No need to repackage existing MSI packages – Convert them directly

• Bulk scanning and conversion available


Solution for ManagingRepackaging Processes

• Workflow Manager for worldwide coordination of application packaging, reinforcing industry best practices like ITIL and BDD.

• Track user state migrations– Manage the status of each user

OS to eliminate conflict of Windows 7 not installing on top of XP

• Manage a global team– Organize work of worldwide

packaging teams and OS rollout teams

• Provide a process– Manage “business as usual”

application requests + Windows 7 requests

– See how many applications verified for Windows 7, track the processes

• Create repeatable tasks– BAU projects + Windows 7

migrations have similar tasks– Manage which machines are

ready– Determine which applications

are ready for the migration

Using Tools in Place Todayand Looking Toward the Future


AdminStudio ZENworks®

vs. Enterprise Edition

46

*requires purchase of AdminStudio Virtualization Pack

** separate purchase


AdminStudio ZENworks®

vs. Enterprise Edition (cont.)

47

RepackagerRepackage and convert legacy setups to Windows Installer packages.

EditorCustomize Windows installer packages directly, or author new packages.Conflict SolverIdentify and eliminate conflicts between Windows Installer packages.QualityMonitor and Predeployment TestTest Windows installer packages in the targeted deployment environment.

Distribution WizardPrepare your packages for distribution through ZENworks, Microsoft Configuration Manager, BMC Marimba, HP, LANDesk.Job ManagerSchedule common tasks to automatically execute, using a web interface.

Report CenterGenerate and share reports from a web interface to manage applications.

EnterpriseEdition

OS Security Patch WizardAnalyze the impact of installing Microsoft patches.

Security ConsoleEasily define and control the access rights of every AdminStudio user.

Application CatalogStore and use version management on all MSI and related binary files.

ZenEdition

TunerCustomize packages.


Application Repackaging:a Repeatable Process

• AdminStudio enforces application readiness best practices

– Traditional MSI environments> Cuts MSI packaging time by 70%

– Windows 7 migrations> Reduces risk, cost and effort

– Application virtualization> Creates App-V ready packages 9x faster than native tools > Creates XenApp packages 60% faster than native tools> Evaluating Xenocode support

– Business as usual (BAU) application deployment> Manages a repeatable process for a well-managed environment


AdminStudio Saves Time and MoneyAdminStudio Saves Time and Money

“Using AdminStudio in-house is purely a cost savings. We did investigate outsourcing the whole packaging to an external company, but it turned out to be much cheaper to do it ourselves with our updated tools and current staff.”

Dutch engineering firmDutch engineering firm

AdminStudio Reduces RiskAdminStudio Reduces Risk

“AdminStudio has dramatically reduced the time we spend on application repackaging and greatly contributed to our high success rate of 99.77%.”

- US health and hospital network

AdminStudio Eases Staff PainAdminStudio Eases Staff Pain

UK retailerUK retailer

“It used to be up to 6 weeks to deliver a challenging package, now 1 week is the norm.”


AdminStudio Drives StandardizationAdminStudio Drives Standardization“AdminStudio and Workflow Manager

help us to standardize and to work to conform to market standards.”

Multi-national engineering firmMulti-national engineering firm

AdminStudio Saves Time and MoneyAdminStudio Saves Time and Money

“Overall, by using AdminStudio to prepare packages for deployment, we are saving around $140,000 a year, it is tremendous.”

US IT consulting firmUS IT consulting firm

AdminStudio Reduces RiskAdminStudio Reduces Risk“AdminStudio can actually

generate content before I work with it and be sure it will be okay.”

US universityUS university

AdminStudio Beats CompetitorsAdminStudio Beats Competitors

Worldwide mutual fund firmWorldwide mutual fund firm

“AdminStudio is able to repackage any setup into a reliable MSI package far quicker and with more accuracy than any other tool.”


Next Steps:Standardizing Repackaging

• ZENworks® 10 users– Use AdminStudio Standard available from Novell at no additional cost

to you– Consider an upgrade to AdminStudio Professional or Enterprise– Explore purchasing the AdminStudio Virtualization Pack, can be used

with AdminStudio Standard– Explore purchasing Workflow Manager

• ZENworks 7 users– If you have an AdminStudio Limited Edition – consider an upgrade to

ZEN10 or purchase a new version of AdminStudio– If you do not have an AdminStudio Limited Edition – must upgrade to

ZEN10 or purchase a new version of AdminStudio


–

ZENworks® 10 users

Novell® Support site has registration for

AdminStudio Standard Edition


Next Steps:Standardizing Repackaging (cont.)

• Download a free 21-day evaluation to see AdminStudio Enterprise…– http://www.flexerasoftware.com/downloads

• Learn more on FlexeraSoftware.com…– http://www.flexerasoftware.com/adminstudio – White papers and webinars to help move projects forward

• Purchase ‘The Orange Brain’s Guide to AdminStudio’…– http://www.orangebrain.com or http://www.amazon.com

• Explore AdminStudio…– Flexera Software account managers

http://www.flexerasoftware.com/company/contact-us.htm

http://www.flexerasoftware.com/downloads

http://www.flexerasoftware.com/adminstudio

http://www.orangebrain.com/

http://www.amazon.com/

http://www.flexerasoftware.com/company/contact-us.htm

Questions and Answers

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