...a DevOps discussion

June 15, 2015

Application Lifecycle Transformation

IBM Confidential 2

DevOps is the continuous delivery of software-driven innovation

Speed: need more frequent releases and functionality refreshed

Quality: brand being represented and evaluated

constantly

Cost: on-going focus, but delivered as a by-

product

DevOps: §  Addresses all aspects of the Software Delivery Lifecycle §  Does not equal Cloud/Tools, but frequently leverages cloud technology enablers §  Has become a strategic imperative largely due to the fundamentally different SDLC process

requirements needed to support Systems of Engagement

Continuous Customer Feedback

& Optimization

Collaborative Development

Continuous Release and Deployment

Continuous Monitoring

Continuous Business Planning

Continuous Testing

Operate Develop/ Test

Deploy

Steer

DevOps Continuous Feedback

People Process

Technology

IBM Confidential 3

There are 12 key practices that organizations leverage for transformation

Planning & Measurement

Development & Test

Release & Deploy

Monitor & Optimize

Small Batch Size Agile Development Standardized Platform & Process

(Near) Real Time Feedback Loop

Dedicated Cross Functional Teams

Continuous Integration

Automated Environment Provisioning

Loose Architecture Coupling Between Applications (APIs)

Continuous Planning Test Automation Automated Release & Deploy

Quality and Time Metrics

DevOps Capability Model

DevOps Application Delivery Pipeline

4

Hybrid DevOps Architecture

5

Idea/Feature/Bug Fix/Enhancement

Production

Development Build QA SIT UAT Prod

PPM

Requirements/Analyst

Developer

Customers LOB

BuildEngineer

QA Team Integration Tester User/Tester Operations

Deployment Engineer

Release Management

Deploy

Get Feedback

Feedback

Customer or Customer Surrogate

Tasks

Artifacts

Getting started: map the current software delivery lifecycle to help identify bottlenecks/best entry points for DevOps adoption based on ROI

Bottlenecks

6

7

Selection – Cloud workload analysis helps banks determine cloudable functions and processes

High-level representative view of banking functions and processes

Bank provides the following inputs §  Servers and Operating systems §  Location distribution §  Overall storage §  Non functional requirements

(NFR) §  Application and workload data §  Current costs

Cloud service provider can provide the following inputs §  Target cloud configuration §  Target cloud NFR §  Historical data §  Target cloud cost

Input/output, disk and utilization mapping

NFRs examination

Migration difficulty

Operating system and software compatibility

Cloud workload analysis

Strategy & Insight

Front office and Channel

Management

Brand & Product

Management Processing / Back office

Risk & Financial Management

Support Services

8

Strategy & Insight

Strategy & Governance

Business Strategy & Resource Planning

Business & IT Architecture

Acquisition & Alliance Planning

Strategic Change

Governance

Public Relations

Market Insight Market

Research

Segment Analysis

Customer Insight Customer Analysis &

Models

Customer Profile

Contact / Event History

Risk & Financial

Management

Risk Risk Portfolio Management

Lending Policy & Planning

Asset / Liability Policy & Planning

Compliance Audit/QA/Legal

Business Policies &

Procedures

Finance

Financial Control &

Consolidation

Performance Management &

Reporting

Finance Policies

Fixed Asset Register

Accounting / GL

Treasury

Front office and Channel Management Management

Relationship Oversight &

Management

Channel Operations

Distribution Planning

Distribution Performance Management

Sales & Servicing Customer

Information Management

Routing & Tracking

Sales

Servicing

Transaction Capture Services

Distribution Support Deal Structuring (Securitization /

Syndication)

Trading

Correspondent Banking

Customer Probity Check

Brand & Product Management

Marketing

Brand & Segment

Management Proposition Development

Campaign Management

Campaign Execution

Product Factory Product

Development

Channel Planning & Development

Product Catalogue Product Operations

Planning & Development

Processing / Back office

Common Transactions Specific Application Processing

Statements & Correspondence Market Info

Document Management

Product Accounting

Ops Mgmnt

Customer Fulfilment

Underlying Asset Procurement & Management

Complaint & Exception Handling

Customer Maint

Collections & recovery

Transaction Execution

Reconciliation

Transaction Authorization

Cheque Processing

Payments

Cash Inventory

Billing Fraud / AML Detection

Card Processing

Custody & Other specific

processing Merchant Operations Trade Finance

specific Processing

Treasury back office

Clearing & Settlement

Cash Managmnt

Support Services

Systems Development &

Operations Helpdesk Services

Human Resource

Management

Facilities Operation & Maintenance

Procurement

Prioritization – A cloud readiness assessment shows 35% of existing workloads can be moved to cloud

More ready for cloud May be ready for cloud Not ready for cloud

NOTE: The above is a representative example only