application form rent smart wales - agent licence€¦ · rent smart wales reserves the right to...

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Before completing this form please read the guidance at the end of the form. Please write legibly in block capitals. In all cases ensure that your answers are inside the boxes and wrien in black ink. Use additional sheets if necessary. This form is to be used to become licensed as a person who is acting on behalf of a landlord of a rental property in Wales under the Housing (Wales) Act 2014. PLEASE READ THE FOLLOWING INSTRUCTIONS FIRST Application Form Rent Smart Wales - Agent Licence Are you applying as: 1. Agent Details An individual? A company? A charity? A trust? If an individual - complete section 1.1 If a company – complete section 1.2 If a charity - complete section 1.2 If a trust - complete section 1.2 Name: Other name(s) by which you have been known: Date of birth Correspondence address Telephone Number E-mail Address Do you employ staff whose role involves any leing and management work at a rental property located in Wales? If no, have you aended approved training? (DD/MM/YYYY) Yes No If yes, you need to complete section 2 If no, you must answer the question below and then move to section 3 Yes No If yes, please submit evidence* of the approved training you have completed. Title: First Name: Middle Name: Surname: Section 1.1 If no, have you booked on approved training: Yes No If yes, please provide details of which approved course you are booked to aend Name of course: Course being provided by: Date of course: If no, which training do you intend to do, and when do you expect to complete it? Postcode I want to book on a Rent Smart Wales course. Please phone me to discuss training options.

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Page 1: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Before completing this form please read the guidance at the end of the form. Please write legibly in block capitals. In all cases ensure that your answers are inside the boxes and wri�en in black ink. Use additional sheets if necessary. This form is to be used to become licensed as a person who is acting on behalf of a landlord of a rental property in Wales under the Housing (Wales) Act 2014.

PLEASE READ THE FOLLOWING INSTRUCTIONS FIRST

Application FormRent Smart Wales - Agent Licence

Are you applying as:

1. Agent Details

An individual?

A company?

A charity?

A trust?

If an individual - complete section 1.1

If a company – complete section 1.2

If a charity - complete section 1.2

If a trust - complete section 1.2

Name:

Other name(s) by which you have been known:

Date of birth

Correspondence address

Telephone Number

E-mail Address

Do you employ staff whose role involves any le�ing and management work at a rental property located in Wales?

If no, have you a�ended approved training?

(DD/MM/YYYY)

Yes No If yes, you need to complete section 2 If no, you must answer the question below and then move to section 3

Yes No If yes, please submit evidence* of the approved training you have completed.

Title: First Name: Middle Name:

Surname:

Section 1.1

If no, have you booked on approved training: Yes No

If yes, please provide details of which approved course you are booked to a�end

Name of course:

Course being provided by: Date of course:

If no, which training do you intend to do, and when do you expect to complete it?

Postcode

I want to book on a Rent Smart Wales course.Please phone me to discuss training options.

Page 2: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Name and role of person completing this form

Name of Company/ Trust/Charity

Relevant registration number *defined in Guidance Correspondence Address

Address of registered or principal office

Telephone Number

E-mail Address

Please provide any additional office addresses within Wales used by the company for le�ing and management business

If there is insufficient space use a separate sheet

Are you a member of a professional organisation which provides you with Client Money Protection, Professional Indemnity Insurance and Membership to a Redress Scheme

Same as correspondence address

Section 1.2

Additional Company Information

Title: First Name: Middle Name:

Surname: Role: D.O.B:

Postcode

Postcode

Postcode

Postcode

Postcode

Yes No

Yes No If yes please specify all that you are a member of.

If no do you have: 1. Client Money Protection 2. Professional Indemnity Insurance 3. Membership to a Redress scheme

If you have answered yes to any of the above you must submit evidence with your application.

Yes No Yes No

Yes No

Page 3: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

How many staff* (or members of the Trust) do you employ to do le�ing and management work in rental properties in Wales where you are the agent? Number:

You must provide evidence of training for each person numbered above.

*There is space to detail up to 4 persons in this section. If this is not sufficient space please a�ach a separate sheet.

Title: First Name: Middle Name:

Surname: Date of Birth:

Has this person completed approved Rent Smart Wales training?

If yes please submit evidence* of the approved training completed

If no, are they booked on approved training?

I want to book on a Rent Smart Wales course. Please phone me to discuss training options.

Name of course:

Course being provided by: Date of course:

If no, which training do they intend to do, and when do they expect to complete it by?

Yes No

Yes No

Section 2. Staff training

You must provide evidence of training for each person numbered above.

*There is space to detail up to 4 persons in this section. If this is not sufficient space please a�ach a separate sheet.

Title: First Name: Middle Name:

Surname: Date of Birth:

Has this person completed approved Rent Smart Wales training?

If yes please submit evidence* of the approved training completed

If no, are they booked on approved training?

I want to book on a Rent Smart Wales course. Please phone me to discuss training options.

Name of course:

Course being provided by: Date of course:

If no, which training do they intend to do, and when do they expect to complete it by?

Yes No

Yes No

You must provide evidence of training for each person numbered above.

*There is space to detail up to 4 persons in this section. If this is not sufficient space please a�ach a separate sheet.

Title: First Name: Middle Name:

Surname: Date of Birth:

Has this person completed approved Rent Smart Wales training?

If yes please submit evidence* of the approved training completed

If no, are they booked on approved training?

I want to book on a Rent Smart Wales course. Please phone me to discuss training options.

Name of course:

Course being provided by: Date of course:

If no, which training do they intend to do, and when do they expect to complete it by?

Yes No

Yes No

Page 4: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

You must provide evidence of training for each person numbered above.

*There is space to detail up to 4 persons in this section. If this is not sufficient space please a�ach a separate sheet.

Title: First Name: Middle Name:

Surname: Date of Birth:

Has this person completed approved Rent Smart Wales training?

If yes please submit evidence* of the approved training completed

If no, are they booked on approved training?

I want to book on a Rent Smart Wales course. Please phone me discuss training options.

Name of course:

Course being provided by: Date of course:

If no, which training do they intend to do, and when do they expect to complete it by?

Yes No

Yes No

You must provide evidence of training for each person numbered above.

*There is space to detail up to 4 persons in this section. If this is not sufficient space please a�ach a separate sheet.

Title: First Name: Middle Name:

Surname: Date of Birth:

Has this person completed approved Rent Smart Wales training?

If yes please submit evidence* of the approved training completed

If no, are they booked on approved training?

I want to book on a Rent Smart Wales course. Please phone me to discuss training options.

Name of course:

Course being provided by: Date of course:

If no, which training do they intend to do, and when do they expect to complete it by?

Yes No

Yes No

English Welsh

Local Authority Friend/Colleague Landlord Association

Le�ing/Management Agent Search Engine Direct Marketing Material

Landlord Forum/Event Other:

Extra Detail:

Preferred language for correspondence

How did you hear about the requirement to obtain a landlord licence?

Section 3. Further information

Cheque amount:

We will contact you for your card details. Please let us know the best contact time and telephone number.

Fee payable is:

Cheque enclosed made payable to: Rent Smart Wales

Debit/credit card (Visa, MasterCard or Maestro)

Section 4. Method of payment

Page 5: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Section 5. Declarations

Please read the following declaration carefully. Before the licensing authority can grant a licence, it must determine whether the applicant is a fit and proper person as defined in section 20 of the Housing (Wales) Act 2014.For this purpose, you must declare if any of the following apply to you, or anyone associated or formally associated with you (whether on a personal, work or other basis relevant).

(a) commi�ed any offence involving:i. fraud or other dishonesty, ii. violence, firearms or drugsiii. any offence listed in Schedule 3 to the Sexual Offences Act 2003 (offences a�racting notification requirements), (b)practised unlawful discrimination or harassment on the grounds of any characteristic which is a protected characteristic under section 4 of the Equality Act 2010, or victimised another person contrary to that Act, in or in connection with the carrying on of any business, (c)contravened any provision of the law relating to housing or landlord and tenant such as:i. Unlawfully evicted a tenantii. Been refused a House in Multiple Occupation licence or selective licence under the Housing Act 2004 iii. Had a licence revoked for breach of any conditions under the Housing Act 2004iv. Been subject to a Management Order under the Housing Act 2004 v. Failed to comply with a Housing Notice (requiring works) served by a local authorityvi. Been subject to complaints from tenants or other sources, regarding serious or repeated breaches of the conditions of a licence under the Housing Act 2004.

I confirm none of the above apply to me, or anyone associated or formally associated with me (whether on a personal, work or other basis)

If any of the above apply, you are required to provide relevant supporting information below to explain why. The information provided will be assessed by Rent Smart Wales and someone will contact you to discuss your application. Issues highlighted will not necessarily prevent you from being licensed; evidence is assessed on a case by case basis. If you have unspent convictions please provide a data barring service certificate (dated within the last month) alongside your application.

Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather additional information including criminal history from regulatory bodies such as local authorities and the police when appropriate. Information gathered in this way may be taken into account when determining a licence application.

Please note that ‘Spent’ convictions do not regularly need to be declared in line with the Rehabilitation of Offenders Act 1974. However, certain spent convictions may need to be declared upon request, as outlined in the Rent Smart Wales Collection and Use of Conviction Information Guidance, available here. The Licensing Authority will consider ‘spent’ convictions where they are relevant to le�ing and management of properties in Wales.

When you are detailing offences, please specify the court and the date of the conviction.

By submi�ing this form you are accepting the Data Processing Notice which can be read in the guidance section of this form. It is important that you read this notice as it details why we collect your personal data, how it will be used and who it could be shared with.

I/we declare that the information contained in this application is correct to the best of my/our knowledge. I/we understand that I/we commit an offence if I/we supply any information to the licensing authority in connection with any of its functions under Part 1 of the Housing (Wales) Act 2014 that is false or misleading and which I/we know is false or misleading or am/are reckless as to whether it is false or misleading.

The local authorities in Wales want to connect with landlords and agents to keep them informed about local relevant information (such as forum events, potential tenants, funding opportunities, etc.)

Yes, please keep me informed:

You can unsubscribe at any time by contacting Rent Smart Wales.

Signed: Dated:

Page 6: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

This form must be signed by the applicant named in section 1.1 or someone part of the applicant in Section 1.2. Without such a signature it will not be classed as a complete application and will be sent back to you to correct. This will cause a delay in processing your licence application.

Please return the form to the following address: Rent Smart Wales, PO Box 1106, Cardiff, CF11 1UA

The form must be correctly filled in, signed, dated and the fee payment enclosed with the form for it to be accepted as a valid licence application. Ring Rent Smart Wales on 03000 133344 for assistance with completing this form.

Section 6. Equal Opportunities

Gender

What is your age?

Disability

Identifying as a disabled person can include people with hearing or sight impairments, people with mental health difficulties or learning disabilities, people with mobility impairments, or those who have long-term health conditions, for example: depression, diabetes, asthma, multiple sclerosis, HIV or cancer.

Do you identify as a disabled person? Yes (please select):

Deaf / Deafened / Hard of hearing Mobility impairment Long standing illness or health condition

Wheelchair user Learning impairment / difficulties

Visual impairment

Mental Health difficulties Prefer not to say Other (please specify):

No Prefer not to say

Under 16 25-34 35-4416-24

45-54 55-64 65+ Prefer not to say

Gay Man Gay Woman / Lesbian Heterosexual / Straight

Bisexual Prefer not to say Other (please specify):

Sexual Orientation (Only answer this question if you are over the age of 16)

Male Female Male to Female Female to Male Prefer not to say

Rent Smart Wales wants to make sure that its services are accessible to everyone. We therefore ask you to answer the following questions to help us be sure our service is delivered fairly.

All questions are voluntary and it will not make any difference to the service you receive if you do not answer them. By choosing to answer them you are helping us to ensure everyone using our service has the same opportunities.

Any information provided will be treated as confidential.

Page 7: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Religous Belief / Non-Belief

Yes (please select): No, no religion

Christian Buddhist Hindu Prefer not to say

Muslim Sikh Jewish Other (please specify):

Do you regard yourself as belonging to any partiuclar religion?

Language Skills

What is your current Marital or Civil Partnership Status (Only answer this question if you are over the age of 16)

Ethnic Monitoring

Do you consider yourself to be Welsh?

Welsh / English / Sco�ishNorthern Irish / British

Irish

English Welsh

Single Married Registered Civil Partnership Prefer not to say

Other (please specify):

Other White background(please specify):

White & Black Caribbean

White & Black African

White & Asian

Other Mixed/Multipleethnic background

Indian Pakistani Bangladeshi Chinese Other Asian background(please specify):

African Caribbean Other Black / African / Caribbean Background(please specify):

Arab Czech Gypsy/Irish Traveller Japanese

Polish Yemeni Other background(please specify):

Prefer not to say

Other (please specify):

Yes No

White

Mixed / Multiple Ethnic Groups

Asian / Asian British

Black / African / Caribbean / Black British

Other Ethnicity

Prefer not to say

Page 8: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Section 7: GuidanceRelevant Company Registration Number

Staff/Connected Persons

This would be the registration number of the Company. For a Body Corporate this is the registration number given by Companies House for the Company

If you have a connected person (defined in the section below) who does any of the following as part of their work at a rental property in Wales, then they need to be trained for you to obtain a licence:• publishing advertisements or disseminating information;• arranging and conducting viewings with prospective tenants;• preparing, or arranging the preparation of, the tenancy agreement;• preparing, or arranging the preparation of, any inventory or schedule of condition;• collecting rent;• being the principal point of contact for the tenant in relation to ma�ers arising under the tenancy;• making arrangements with a person to carry out repairs or maintenance;• making arrangements with a tenant or occupier of the dwelling to secure access to the dwelling for any purpose;• checking the contents or condition of the dwelling, or arranging for them to be checked as part of a current

tenancy or for one that has ended;• serving notice to terminate a tenancy.

If an individual or company applying for a licence has employees (defined as ‘connected persons in the legislation) whose work involves doing le�ing and management work at rental properties in Wales, then they must be declared on the licence application by the applicant and they must all complete agent training in order for the applicant to obtain a licence. 

The full definition of a connected person in the legislation is: ‘a person doing things under a contract of service or apprenticeship with an applicant for a licence where the applicant for a licence is acting on behalf of the landlord and the person does any of the things listed in: (i) sub-sections (1)(a) and (b), (2)(a) and (b) and (3)(a) to (c) of section 10 (meaning of le�ings work) of the Act; and (ii) section 12(1) (meaning of property management work) of the Act.’

Generally speaking a person under a contract of service is a staff member who you pay a salary to or who is an ‘employee’ for payroll purposes. People you pay for the services they provide (e.g. contractors) are not counted as ‘connected persons’ and they do not have to be trained in order for you as an agent to obtain a licence.

Training Evidence Training suitable for licensing purposes is pre-approved by Rent Smart Wales. A person must undertake approved training through an authorised provider for it to count towards your licence application. If you have done such training, please return a copy of the training certificate with your application.

Le�ing and Management Work

Pregnancy and Maternity

Pregnant Given Birth

Are you pregnant, or have you given birth within the last 26 weeks?

No Prefer not to say

Thank you for taking the time to complete the Rent Smart Wales Monitoring Form

This application form is available in Welsh

Page 9: Application Form Rent Smart Wales - Agent Licence€¦ · Rent Smart Wales reserves the right to ask you for further information to assess your application, and the right to gather

Data Processing Notice

A full copy of Rent Smart Wales Data Processing Notice is available at h�ps://www.rentsmart.gov.wales/en/privacy-policy/ or can be provided upon request.

Why Personal Data is collected and stored as part of Rent Smart Wales

In order to meet the obligations of the Landlord Registration and Licensing Scheme as set out in Part 1 of the Housing (Wales) Act 2014, the Licensing Authority is required to develop and maintain a system that allows for the collection of information.

How we will use your Personal Data

Rent Smart Wales may process personal data to fulfil its obligations under the Housing (Wales) Act 2014, and this can include the processing of personal data for a number of purposes including the following purposes:• To make contact• To issue a landlord with a registration; to grant a landlord a licence, or an agent a licence• To make an assessment on the fitness and propriety of an applicant as per the licence requirements set out in the Housing (Wales) Act 2014• For the purposes of enforcing non-compliance with the Housing (Wales) Act 2014• For the purposes of ensuring and monitoring continued compliance with the Housing (Wales) Act 2014 including licence conditions• For the purposes of ensuring and monitoring continued compliance with the Code of Practice• To display (to members of the public who search the Register) if a landlord is registered; and if the landlord or agent (or both) identified as undertaking le�ing or management tasks at the property is licensed

A full list of purposes is available at h�ps://www.rentsmart.gov.wales/en/privacy-policy/ or can be provided upon request.

Organisations we may share your personal data with

Your information will only be used for the purposes of the Rent Smart Wales Scheme, however on occasions Rent Smart Wales may also share personal data with other organisations. A list of Organisations Rent Smart Wales shares data with is available on our website at h�ps://www.rentsmart.gov.wales/en/privacy-policy/ or is available on Request.

Who is the Data Controller for Rent Smart Wales

Rent Smart Wales is operated by Cardiff Council. Cardiff Council is therefore the Data Controller in respect of any personal data provided for these purposes. All information provided will be treated in confidence and processed in accordance with the General Data Protection Regulation and Data Protection Act 2018. Cardiff Council’s full privacy notice is available at h�ps://www.cardiff.gov.uk/ENG/Home/New_Disclaimer/Pages/default.aspx.

More information about the Data Protection Act is available from the Information Commissioner’s website h�ps://ICO.org.uk/