apple diagnostics

7/30/2019 Apple Diagnostics

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Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)Dell Inc. Latitude E6410iTunes 10.5.2.11QuickTime 7.6.9FairPlay 1.13.37Apple Application Support 2.1.6iPod Updater Library 10.0d2CD Driver 2.2.0.1CD Driver DLL 2.1.1.1Apple Mobile Device 4.0.0.97Apple Mobile Device Driver 1.57.0.0Bonjour 3.0.0.10 (333.10)Gracenote SDK 1.9.5.502Gracenote MusicID 1.9.5.115Gracenote Submit 1.9.5.143Gracenote DSP 1.9.5.45

iTunes Serial Number 0014B11C03006F10

Current user is not an administrator.The current local date and time is 2012-02-04 11:01:14.iTunes is not running in safe mode.WebKit accelerated compositing is enabled.HDCP is supported.

Core Media is supported.

Video Display Information

NVIDIA, NVIDIA NVS 3100M

**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {0EC22012-E413-4118-9E84-85AFB755DC35}Description: Bluetooth Device (Personal Area Network) #2IP Address: 0.0.0.0Subnet Mask: 0.0.0.0Default Gateway: 0.0.0.0DHCP Enabled: YesDHCP Server:Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Adapter Name: {1F0C55D0-6D71-45C6-868B-349CAF244447}Description: Dell Wireless 5620 (EV-DO-HSPA) Mobile Broadband Mini-CardIP Address: 0.0.0.0Subnet Mask: 0.0.0.0Default Gateway: 0.0.0.0DHCP Enabled: NoDHCP Server:Lease Obtained: Wed Dec 31 18:00:00 1969


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DNS Servers:

Adapter Name: {51384DCB-8826-47FF-8970-20A0DEB95B00}Description: Intel(R) Centrino(R) Advanced-N 6200 AGNIP Address: 192.168.1.78Subnet Mask: 255.255.255.0Default Gateway: 192.168.1.254DHCP Enabled: YesDHCP Server: 192.168.1.254Lease Obtained: Sat Feb 04 09:57:20 2012

Lease Expires: Sun Feb 05 09:57:20 2012

DNS Servers: 192.168.1.254

Adapter Name: {BA4349B2-C11B-4EA8-9A52-46189163F32B}Description: Intel(R) 82577LM Gigabit Network ConnectionIP Address: 0.0.0.0Subnet Mask: 0.0.0.0Default Gateway: 10.0.12.1DHCP Enabled: No

DHCP Server:Lease Obtained: Wed Dec 31 18:00:00 1969


DNS Servers:

Active Connection: LAN ConnectionConnected: YesOnline: YesUsing Modem: NoUsing LAN: YesUsing Proxy: No

SSL 3.0 Support: EnabledTLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.iTunes is NOT enabled in Windows Firewall.

Connection attempt to Apple web site was successful.Basic connection to the store failed.An unknown error occurred (-50).Connection attempt to Gracenote server was successful.Last successful iTunes Store access was 2012-01-06 08:16:51.

**** CD/DVD Drive Tests ****

LowerFilters: PxHelp20 (2.0.0.0),UpperFilters: GEARAspiWDM (2.2.0.1),

E: TSSTcorp DVD+-RW TS-U633J, Rev D100Drive is empty.


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**** Device Connectivity Tests ****

iPodService 10.5.2.11 is currently running.iTunesHelper is currently not running.Apple Mobile Device service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

NEC PCI to USB Open Host ControllerIntel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.

FireWire (IEEE 1394) Host Controllers:

Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.

Connected Device Information:

nalagappans iPhone, iPhone 4 (GSM) running firmware version 5.0.1Serial Number: 7V0401X5A4S

Most Recent Devices Not Currently Connected:

iPad 2 (GSM) running firmware version 4.3.3Serial Number: DLXFGYJ9DFJ3

**** Device Sync Tests ****

Sync tests completed successfully.

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