8/18/2019 Appendix Taxi

1/6

Always; 7%Mostly; 7%

Sometimes; 53%

Rarely; 33%

How often do you take a cab?

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2/6

Always; 10%

Mostly; 50%

Sometimes; 23%

Rarely; 10%

Never; 7%

Are most of the taxi drivers that you have encountered courteous?

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Always; 40%

Mostly; 37%

Sometimes; 17%

Rarely; 3% Never; 3%

Do most of the taxi drivers you have encountered display their full name, taxi license number and photo on the dashboard?

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3/6

Always; 30%

Mostly; 41%

Sometimes; 26%

Rarely; 4%

Do most of the taxi drivers you have encountered follow the taximeters?

Always; 13%

Mostly; 30%

Sometimes; 37%

Rarely; 3%

Never; 17%

If they do not follow the taximeter, do most of them overcharge you?

Always; 7%

Mostly; 40%Sometimes; 43%

Rarely; 7% Never; 3%

Do most of the taxi drivers you have encountered pick and choose destinations where they travel to?

8/18/2019 Appendix Taxi

4/6

Mostly; 17%

Sometimes; 67%

Rarely; 3%

Never; 13%

Have you encountered taxi drivers who purposefully take a detour?

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5/6

Always; 7%

Mostly; 47%

Sometimes; 47%

Do most of the cab drivers maintain the condition of their taxis?

Always; 13%

Mostly; 50%

Sometimes; 37%

Do most of the cab drivers have a clean cab interior?

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6/6

Mostly; 10%

Sometimes; 40%Rarely; 47%

Never; 3%

Do most of the cab drivers make your rides uncomfortable?

 Yes; 76%

No; 24%

Are you pleased with most of your taxi ride experiences in Malaysia?