appendix b critical infrastructure ma appendix b... · 2018-05-08 · algarin, maria: 22 thorne...

APPENDIX B

Critical Infrastructure

Name Address

123 Grow Child Center Inc. 134 Burncoat Street

Access Futures Child Care Center 799 W. Boylston Street

Acero. Dolores 121 Paine Street #1

Acevedo, Brendalix 8 Charlton Street Fl.1

Acosta, Alfa 126 Tacoma Street

Adorna, Minerva 171 Belmont Street

Algarin, Maria 22 Thorne Street #2

Apple-A-Day Care Center 18 Oxford Street

Appleseed Early Learning Center Inc. 15 Hill Street

Aquino, Miguelina 5 Pembroke Street

Azor, Ricci 33 Circuit Avenue E

Bautista Castano, Lorena 220 Winfield Street Apt. 3

Beckford, Joan 101 Forest Street

Bider-Gendron, Carolle S. 12 Matteo Street

Bilal, Rukia 133B Plantation Street

Bilal, Suldano 81 Constitution Avenue

Bonilla, Maria 103 Providence Street #3

Brennan, Sandra A. 34 Dunbar Street

Bukhareva, Olga 10 Jeremiahs Lane

Calixto, Margarita 67 Parkton Avenue

Candelario, Juana 3 Hancock Street Apt. 1

Capuano, Deborah A. 68 Fenwood Road

Cardoso, Marlecy 106 Standish Street

Carrasquillo, Daisy 14 Corning Avenue

Castanos, Lucidania 10 Suffield Street #1

Cavacanti, Mariana 29 Lawton Street

Centeno, Norma I. 11 Wayne Street

Contreras, Guadalupe 257 E. Mountain Street

Cormier, Jennifer 50 Midland Street

Corso, Karen M. 16 Inverness Avenue

Costa, Gloria 30 Shattuck Street

Cote-Derry, Denise 9 Orrison Street

Cruz, Paula 48 Bullard Avenue

Cruz, Waldir 22A Northampton Street

Cubillos, Edna 226 May Street

De Almeida, Maria 20 Rice Lane Unit 5

De La Cruz, Maria 22 Fairbanks Street #1

DeJesus, Luz 141 King Philip Road

Deleon, Maria 20 Fairfax Road #3

Delgado, Beatriz 23 Gates Lane #1

Delgado, Bianca 37 Mendon Street

Diaz, Jacqueline 757 Main Street #2

Diaz, Maurelin 268 Tacoma Street

Daycares

Donald, Kelli 233 Beaconsfields Road

Doucette, Ashley 109 Moreland Green Drive

Duclos, Marie 13 Simone Street

Eckstrom, Michelle 31 Henshaw Street

Escobar, Luz 110 Winfield Street Apt. 1

Etienne, Jacquelie 25 Derby Street

Farnsworth, Debra 16 Merton Road

Fedyk, Margaret 236 Vernin Street #2

Fernandez, Ana 10 Reservoir Street

Ferreira, Marcia 31 Woodland Street #1

First Friends Daycare 222 Park Avenue

Fitton, Lisa 11 Edlin Street

Florez, Alexandra 24A Haviland Street

Garcia Cruz, Felicia 67 Lovell Street

Garcia De Tepetitla, Francisca 22 Kingsbury Street #1

Garcia, Magalis 19 Preston Street #1

Garcia, Yomaris 17 Circuit Avenue E

Genao, Bitadni 223 Dewey Street

Gentle Circle Learning Center 38 Granite Street

Gonzalez, Alicia 12 Blaine Street

Gonzalez, Miriam 147 Providence Street Apt. 2

Gonzalez, Rosa W. 34 Knox Street

Gonzalez, Suzanne 1 Crest Avenue #2

Graslie, Barbara 94 Eureka Street

Greendale YMCA Wee Wuns/School's Out Program 75 Shore Drive

Greige, Yebraksi 17 Pollack Street

Guaman, Blanca 8 Benefit Terrace

Guild of St. Agnes 129 Granite Street

Guild of St. Agnes at Burncoat Street 484 Burncoat Street

Guild of St. Agnes Quinsigamond School 14 Blackstone River Road

Guild of St. Agnes - Grove St. Day Care Center 353 Grove Street

Guild of St. Agnes at Tatnuck Magnet School 1083 Pleasant Street

Guild of St. Agnes at Worcester Arts Magnet 315 Saint Nicholas Avenue

Guild of St. Agnes at Woodland Academy 15 Claremont Street

Guldin, Danielle A. 12 Stockholm Street

Guzman, Rosa C. 75 Gates Street Apt. 1

Happy Day Child Care Center 349 Massasoit Road

Harrist, Barbara 95 June Street

Heliodoro, Denise 510 Grove Street

Helnarski, Erika 107 Amherst Street

Hernandez, Brenda 22 Fairbanks Street #2

Hernandez, Zoraida 5 First Street

Higgins, Jocelyn 4 Lansing Avenue

Hilli, Maryellen 9 Wendover Road

Daycares

Hopkins, Nancy 7 Ashley Street

JCC Early Childhood/Afterschool Programs 633 Salisbury Street

Jimenez, Adalgisa O. 67 Eastern Avenue

Johnson, June 300 Plantation Street

Lambert, Nancy 28A Timrod Drive

Lamica, Cynthia J. 443 Burncoat Street

Laverty, Krystal 18 Abington Street

Laza, Blanca 144 Beaverbrook Parkway

Little Bright Stars Childcare LLC 11 Canterbury Street

Little Ones Child Care LLC 751 Grove Street

Little, Sarah 40 Wayside Road

Llanos, Leslie 29 May Street Apt. 2

Llanos, Leslie A. 403 Burncoat Street

Londono, Maria 23 Gates Street Apt. 3

Lopez, Evaline 46 Marjorie Street Side A

Lopez, Lucrecia 276 Grafton Street #2

Lopez, Luz E. 22 Arlington Street #1

Malave, Sonia 2 Healy Road

Mandella-Weissman, Elizabeth 11 Benoit Street

Mariz, Neli 1 Fay Street Unit 3

Mariz, Iris 29 Westfield Street

Martinez, Luz 57 Perry Street Apt. 1

Martinez, Sixta 15 Jaques Avenue #1

Matias, Elizabeth 35 Tiverton Parkway

McCumber, Laurie A. 28 Ball Street

McCumber, Ruth 5 Arbor Vitae Street #2

McGibbon, Claire 2 Hyatt Street

McGrath, Mary 14 Sunnyview Heights

Melendez Sanchez, Olivia 8 Clapp Street

Mena, Maria 88 Mill Street #1

Mendez, Ana 17 Butler Street

Mendoza, Edita T. 103 Providence Street #1

Michajlow, Pamela Ann 11 Inverness Avenue

Mirabal, Alyson 36 Lakewood Street

Miss Betty's Step In Time Day Care Center 347 Greenwood Street

Monero, Sandra 46 Richards Street Apt. G

Montenegro, Maria 11 View Street Apt. 1

Montoya, Llanet 21 Vernon Street Fl. 1

Morgan, Louise M. 182 Delmont Avenue

Motta, Alene 12 Ernest Avenue

Moyano, Valeria 15 Ashwood Street #1

Mrs. B's Preschool & Kindergarten 199 W. Mountain Street

Mulero, Miriam 19 Lewis Street #B

Mulhearn, Christine 20 Saint Kevin Road

Daycares

Mussa, Salama 16 Corrine Street

Mysliwiec, Elizabeth 60 Monadnock Road

Newton, Kathleen 30 Greenfield Street

Nunez, Lucia 16 Fairfield Street

Nunez, Ramona 8 Florence Street #1

O'Connell, Angela M. 530 Pleasant Street

Olivastro Pagani, Alannah 18 Midgley Lane

Oliveira, Suziene 145 Allston Avenue

Ortega, Carmen 32 Jefferson Street #1

Ortiz, Olga 45 Sterling Street #1

Pacheco, Jacqueline 14 Florence Street #1

Paulini, Altagracia 5 West Orbelin Street

Perez, Doris 10 E. Clarkson Street

Perez-Garcia, Maricelis 202A Beacon Street

Peters, Tina 56 Malden Street

Poku, Evelyn 14 Honeysuckle Road

Portillo, Ana 42 William Street

Powell, Cameasha 3 Fiske Street

Price, Cynthia 3 Autumn Street

Price, Latefa 285 Saint Nicholas Avenue

Quinones, Waleska 48 Greendale Avenue

Quinsigamond Children's School 670 W. Boylston Street

Rainbow Child Development Center-City View School 80 Prospect Street

Rainbow Child Development Pre School Ctr. & School Age 10 Edwards Street

Rainbow Child Development School Age Ctr. 170 Belmont Street

Ramirez, Carmen D. 107 Plantation Street Apt. 1

Ramirez, Elvira 98 Cataract Street

Ramos, Maria 25 Bowker Street

Ramos, Maria M. Apt. 1 20 5th Avenue

Reyes, Mary 4 Hale Street #2

Reyna, Vilma 151 Heywood Street

Rivas, Ana M. 15 Westminster Street

Rivas, Maria M. 3 Wallace Street

Rivera, Adelaida 25 Erie Avenue

Rivera, Rosa A. 64 Boylston Street Apt. 2

Robidoux, Patricia 33 Rudolph Street

Roche, Carmen 33 Kilby Street

Rodriguez, Jody 16 Hilda Street

Rodriguez, Marilyn 57 Russell Street Apt. 1

Rosario, Carmen L. 36 Coral Street #1

Rosario, Wanda 10 Groton Place #1

Rossetti, Anne 178 Whitmarsh Avenue

Rossi, Kimberly 7 Minthorne Street

Salem Covenant Community Nursery School 215 E. Mountain Street

Daycares

Sanchez, Jahnny 25 Hooper Street Apt. 4D

Santana, Jaira 32 Cascade Road

Santana, Mildred 2 Orne Street Fl. 1

Santos, Dione 10 Strafield Street

Schofield, Cheryl 146 Chester Street

School-Age Child Care @ the Boys & Girls Club of Worcester 65 Tainter Street

Sequra, Marta 5 Loudon Street #1

Severino, Patria 12 Townsend Street #1

Sheppard, Maria 98 Vernon Street #1

Shrewsbury Montessori School - St. George Campus 30 Anna Street

Silva, Grace 60 Burncoat Terrace

Silvestre, Gertrudis 22 Wall Street #1

Sime, Yvonne 52 Houghton Street #1

Somers, Jennifer 87 Calumet Avenue

Soto, Yojany 111 King Phillip Road #2

St. Spyridon Preschool 102 Russell Street

Stolakis, Zarrina 27 Gibbs Street

Tamayo, Marleni 4 Dupuis Avenue

Taraska, Karen Jane 1 Belcourt Road

Tavarez, Milagros 547 Cambridge Street #1

Thapa, Dhan 5 Roland Road

The Children's Garden at the VNA 120 Thomas Street

The Salvation Army - Kids F.E.A.S.T. 640 Main Street

Thomas, Verishka 59 King Phillip Road

Tiny Explorers Early Childhood School Inc. 1078 W. Boylston Street

TLC Christian Preschool 73 Lancaster Street

Torres, Bianca E. 19 Rosemary Street #2

Torres, Edith 3 Chino Avenue

Tubens, Elizabeth 8 Airport Drive

Tupja, Diana 32 Lanark Street

Turell, Cecilia 43 Aetna Street

Ulloa, Ana Luisa 13 Bancroft Street #2

Umass Memorial University Campus Center 419 Belmont Street

Valerio, Luz 38 Newbury Street #1

Vargas, Mery 12 Oberlin Street #1

Vartanian, Louise 14 Inverness Avenue

Vasquez, Marta I. 18 Channing Street

Vasquez, Nancy 171 Belmont Street

Visceto, Ann 48 Cohasset Street Fl. 2

Walsh Virgina 4 Burncoat Street 2nd Fl.

Warren, Kerian 163 W. Boylston Drive #1

WCEC South High Teen Parent Program 170 Apricot Street

WCEC Teen Care Program - Burncoat 179 Burncoat Street

White Morales, Cynthia 5 Knowles Road

Daycares

Worcester Comprehensive Education & Care - GBV 160 Tacoma Street

Worcester Comprehensive Education & Care - SA-67 117 Constitution Avenue

Yepez, Elisa 6 Hillside Street #1

YMCA School's Out & Preschool 766 Main Street

YWCA of Central Mass, Inc. 1 Salem Square

YWCA/Roosevelt After School Program 1006 Grafton Street

YWCA/Wawecus After-School Program 20 Wawecus Road

Zegollari, Teuta 59B Timrod Drive

Zelayanda, Denia M. 139 Beacon Street #1

Zorrilla, Cristina 13 Jefferson Street #1

Zumba, Mariana 38 Houghton Street

Daycares

Name Address Type of School Generator

Abby Kelley Foster School 10 New Bond Street #9 Charter School

ACT Program 14 New Bond Street Alternative School & Program

Alhuda Academy 248 East Mountain Street Private School

Alternative School at St. Casimir's 22 Waverly Street Alternative School & Program

Assumption College 500 Salisbury Street College/University

Bancroft School 110 Shore Drive Private School

Bancroft School of Massage 333 Shrewsbury Street Specialty School

Becker College 61 Sever Street College/University

Belmont Street Community School 170 Belmont Street Elementary School Yes

Bridge Central Mass 41 Randolph Road Special Education

Bridge Central Mass Ives House 154 Vernon Street Special Education

Burncoat High School 179 Burncoat Street High School Yes

Burncoat Middle School 135 Burncoat Street Middle School Yes

Burncoat Street Preparatory School 526 Burncoat Street Elementary School

Canterbury Street Magnet Computer-Based School 129 Canterbury Street Elementary School

Center for Applied Behavioral Instruction 345 A Greenwood Street Special Education

Central Massachusetts Collaborative 14 New Bond Street Alternative School & Program

Chandler Elementary Community School 114 Chandler Street Elementary School Yes

Chandler Magnet School 525 Chandler Street Elementary School

City View Discovery School 80 Prospect Street Elementary School Yes

Claremont Academy 15 Claremont Street High School Yes

Clark Street Developmental Learning School 280 Clark Street Elementary School

Clark University 950 Main Street College/University

College of the Holy Cross 1 College Street College/University

Columbus Park Preparatory Academy 75 Lovell Street Elementary School Yes

Doherty Memorial High School 299 Highland Street High School Yes

Dr. Arthur F. Sullivan Middle School 140 Apricot Street Middle School Yes

Dr. James A. Caradonio New Citizens Center 1407A Main Street Yes

Elm Park Community School 23 N. Ashland Street Elementary School Yes

Flagg Street School 115 Flagg Street Elementary School

Forest Grove Middle School 495 Grove Street Middle School Yes

Francis J. McGrath Elementary School 493 Grove Street Elementary School

Schools-Public/Private/Colleges

G Stanley Hall School 41 Randolph Road Private School

Gates Lane School of International Studies 1238 Main Street Elementary School Yes

Gerald Creamer Center 120 Granite Street Alternative School & Program

Goddard School of Science & Technology 14 Richards Street Elementary School Yes

Grafton Street School 311 Grafton Street Elementary School

Heard Street Discovery Academy 200 Heard Street Elementary School

Holy Name Central Catholic Jr./Sr. High School 144 Granite Street Private School

Jacob Hiatt Magnet School 772 Main Street Elementary School Yes

Kathleen Burns Prepatory School 280 May Street Special Education

Lake View School 133 Coburn Avenue Elementary School

Lincoln Street School 549 Lincoln Street Elementary School

MA Academy for Math and Science 85 Prescott Street Magnet School

May Street School 265 May Street Elementary School

MCPHS University 25 Foster Street College/University

Midland Street School 18 Midland Street Elementary School

Nativity School of Worcester 67 Lincoln Street Private School

Nelson Place School 35 Nelson Place Elementary School

Norrback Avenue School 44 Malden Street Elementary School Yes

North High School 140 Harrington Way High School Yes

Notre Dame Academy 425 Salisbury Street Private School

Our Landy of the Angels Memorial Elementary School 1220 Main Street Private School

Porter & Chester Institute 220 Brooks Street Specialty School

Quinsigamond Community College 670 W. Boylston Street College/University

Quinsigamond School 14 Blackstone River Road Elementary School Yes

Rice Square School 76 Massasoit Road Elementary School

Roosevelt School 1006 Grafton Street Elementary School

Seven Hills Charter Public School 51 Gage Street Charter School

Seven Hills Foundation 81 Hope Avenue Special Education

South High School 170 Apricot Street High School Yes

Spirit of Knowledge Charter School 19 Chatham Street Charter School

St. Mary's School 50 Richland Street Private School

St. Peter Central Catholic Elementary School 865 Main Street Private School

St. Peter-Marian Catholic Jr./Sr. High School 781 Grove Street Private School


St. Stephen Elementary School 355 Grafton Street Private School

Summit Academy School for Alternative Learners 15 Jamesbury Drive Private School

Tatnuck Magnet School 1083 Pleasant Street Elementary School

The T.E.C. Schools Think. Explore. Create. 73 Lancaster Street Private School

Thorndyke Road School 30 Thorndyke Road Elementary School

UMass Medical School 55 Lake Avenue North College/University

Union Hill School 1 Chapin Street Elementary School

University Park Campus School 12 Freeland Street High School

Venerini Academy 27 Edward Street Private School

Vernon Hill School 211 Providence Street Elementary School

Wawecus Road School 20 Wawecus Road Elementary School Yes

West Tatnuck School 300 Mower Street Elementary School Yes

Worcester Academy 81 Providence Street Private School

Worcester Arts Magnet School 315 St. Nicholas Avenue Elementary School Yes

Worcester East Middle School 420 Grafton Street Middle School Yes

Worcester Seventh-Day Adventist School 2 Airport Drive Private School

Worcester State University 486 Chandler Street College/University

Worcester Technical High School 1 Skyline Drive High School Yes

You Inc. Carol Schmidt Village 129 Blackstone River Road Special Education

You Inc. Joy & Rober Werzel 2 Granite Street Special Education

You Inc. Latency Bridge Program 37 Boylston Street Special Education


Name Address

A. Schulman Custom Compounding North East 53 Millbrook Street

AbbVie Bioresearch Center 100 Research Drive

Air Liquide Electronics 373 Southwest Cutoff

Airgas USA LLC - Worcester 199 Southwest Cutoff, Route 20

Angelica Textile Services 104 Lamartine Street

Assumption College 500 Salisbury Street

Bodycote Thermal Processing 284 Grove Street

Carroll Tire Warehouse # C02 2 Pullman Street

Central Garage 29 Albany Street

CenturyLink Worcester ROW 15 Southgate Place

Charter Communications Entertainment I; LLC 640 Lincoln Street

Clark University 950 Main Street

College of the Holy Cross One College Street

CoorsTek; Inc. 5 Norton Drive

David Clark Company Inc. 360 Franklin Street

Dennison Lubricants 692-694 Millbury Street

EarthLink Business, formerly One Communications 90 Washington Street

Eaton Wright Line LLC. 160 Gold Star Boulevard

Finish Master Inc., #082 462 Pleasant Street

Flexographic Printing Plate Co, Inc. 33 Arctic Street

Independent Plating Inc. 35 New Street

Linders Inc. 211 Granite Street

MAARNG FMS Worcester & Armory 50 Skyline Drive

Maines Paper & Food Service - Worcester, Inc 76 Webster Place

Metech Recycling 150 Blackstone River Road

National Grid-Worcester Facility 939 Southbridge Street

NEON Communications -Worcester 474 Main Street

NES Rentals 12 New Bond Street

New Method Plating Co., Inc. 43 Hammond Street

NOAR'S ENTERPRISES, INC. 38 Albany Street

ORH ATCT, Worcester Air Traffic Control Tower Worcester Airport, Coppage Drive

Pan Glo New England 110 Goddard Memorial Dr.

PremaTech Advanced Ceramics 160 Goddard Memorial Drive

Primetals Technologies USA LLC 40 Crescent Street

Radio Oil Co., Inc. 34 Albany Street

Rand-Whitney Container LLC 1 Agrand Street

Saint Gobain Performance Plastics 717 Plantation Street

Saint-Gobain Abrasives, Inc. and Saing-GobainCeramics and Plastics, Inc.1 New Bond Street

Schnitzer Northeast - Worcester, MA 20 Nippnapp Trail

Sherwin-Williams #5864 47 Milton Street

Sunbelt Rentals PC #292 254 Sw Cutoff

TE Connectivity (Tyco Electronics/Madison Cable) 125 Goddard Memorial Drive

TJ MAXX Worcester Distribution Center 135 Goddard Memorial Drive

Tier II Reporting Companies

U.S. Postal Service Worcester Main Post Office/ Vehicle Maintenance Facility4 East Central Street

UMass Memorial Health Care - Hahnemann Hospital 281 Lincoln Street

UMass Memorial Health Care - Three Biotech One Innovation Drive

UMass Memorial Health Care - University Hospital 55 Lake Avenue North

Worcester Academy 81 Providence Street

Worcester Chemical Distributors Corp. 100 Webster Street

Worcester Regional Airport 375 Airport Drive

Worcester State University 486 Chandler Street

Worcester, MA POP SCO Regen 52 LaGrange Street

Wyman-Gordon Company-Worcester Facility 105 Madison Street

CSXI Worcester 271 Franklin Street

Worcester Regional Transit Authority 287 Grove Street

Tier II Reporting Companies

Name Address

Worcester Housing Authority Office 40 Belmont Street WHA

Elm Park Towers 425 Pleasant Street WHA

Lincoln Park Towers 11 Park Avenue WHA

Webster Square Towers East & West 1060 Main Street WHA

Pleasant Tower Apartments 275 Pleasant Street WHA

Murray Apartments 50 Murray Avenue WHA

Wellington Apartments 30 Wellington Street WHA

Mill Pond Apartments 24 May Street WHA

Addison Apartments 2 Addison Street WHA

Mayside Apartments 20 May Street WHA

Lafayette Place 2 Lafayette Place WHA

Curran Terrace 201 Providence Street WHA

Greenwood Gardens 327 Greenwood Street WHA

Booth Apartments 1 Haven Lane WHA

Great Brook/Curtis Apartments Tacoma Street WHA

Lakeside Apartments Lakeside Avenue WHA

Nursing Home - Beaumont at University Campus 378 Main Street

Nursing Homes - Claire House LTCF of Worcester 116 Houghton Street

Nursing Homes - Christopher House of Worc/Christopher Height 10 Mary Scano Drive

Nursing Homes - Golden Living Center - The Hermitage 383 Mill Street

Nursing Homes - Holy Trinity Eastern Orthodox Center 300 Barber Avenue

Nursing Home - Jewish Healthcare Cntr/Eisenberg Assisted Liv 629 Salisbury Street

Nursing Homes - Knollwood Nursing Center 87 Briar Circle

Nursing Homes - Lutheran Rehab & Skilled Care Center 26 Harvard Street

Nursing Homes - Notre Dame Long Term Care Center 559 Plantation Street

Nursing Homes - Odd Fellows Home of Mass Inc 104 Randolph Road

Nursing Homes - The Willows at Worcester/Our Lady of Mercy 101 Barry Road

Nursing Homes - Parson Hill Rehab & Health Cntr/Clark Manor 1350 Main Street

Nursing Homes - Sunbridge Care and Rehab 18 Hammond Street

Nursing Homes - St. Francis Rehab and Nursing Center 101 Plantation Street

Nursing Homes - St. Mary Healthcare Center 39 Queen Street

Nursing Homes - West Side House Long Term Care 35 Fruit Street

Nursing Homes - Wingate at Worcester/Worcester Skilled Care 59 Rice Square

Nursing Homes - Worcester Health Center/Autumn Village LLC 25 Oriol Drive

Nursing Homes - Worc Rehab & Healthcare Cntr/Radius Healthcare 119 Providence Street

Nursing Homes - Briarwood Continuing Care Community 65 Briarwood Circle

Nursing Homes - Burncoat Plains Rest Home 572 Burncoat Street

Nursing Homes - Dalton Rest Home 453 Cambridge Street

Nursing Homes - Dodge Park Rest Home 101 Randolph Road

Nursing Homes - Pleasant Acres Nursing Home 107 Mountain Street E.

Fairlawn Rehabilitation Hospital 189 May Street

Nursing Home - Goddard House 1199 Main Street

Nursing Homes - Homestead Hall 10 Homestead Avenue

Vulnerable Housing

Notre Dame Du Lac Assisted Living 555 Plantation Street

Nursing Homes - Tatnuck Park Assisted Living 340 May Street

Nursing Homes - Washburn House 1183 Main Street

Nursing Homes - Winter Hill Rest Home 24 Chester Street

Multicultural Wellness Center 250 Commercial Street

New Beginning Wellness Center 1280 Main Street

Hahnemann Family Health Center 279 Lincoln Street

Trailer Park 507 SW Cutoff

Vulnerable Housing

Name Address Type of Facility

WRTA Administrative Building 42 Quinsigamond Avenue Transportation

US Army Reserve 94th Arcom 25 N. Lake Avenue Army Reserve

Durham Bus 42 Harlow Street A Public School Bussing

WRTA Hub 60 Foster Street Public Transportation

Worcester Superior Court 225 Main Street Court House

Youth Incarceration 363 Belmont Street Juvenile Detention Center

Court - Delinquent Center 1 Highland Street Juvenile Court

U.S. District Court 595 Main Street Federal Court

St. John's Church 44 Temple Street Shelter

Shelter - Abby's House 52 High Street Shelter

Shelter - Abby's House (2) 23 Crown Street Shelter

Shelter - Worcester Diocese 52 Elm Street Shelter

EcoTarium 222 Harrington Way Zoo

Green Hill Park Zoo 127 Green Hill Parkway Zoo

Mechanics Hall 321 Main Street Performance Hall

DCU Center 50 Foster Street Convention Center & Arena

Tuckerman Hall 10 Tuckerman Street Performance Hall

Social Security Office 51 Myrtle Street Federal Office

IRS 120 Front Street Federal Office

FDA 44 Front Street Federal Office

US Custom and Border Protection 120 Front Street Federal Office

Registry of Deeds 90 Front Street State Office

RMV 611 Main Street State Office

Chief Medical Examiner 55 N. Lake Avenue State Office

State Office - Disability Determination Services 22 Front Street State Office

Dept. of Early Education & Care 10 Austin Street State Office

Mass Commission Against Discrimination 484 Main Street #320 State Office

DCF 13 Sudbury Street State Office

Industrial Accidents Dept. 340 Main Street State Office

Attorney General's Office 10 Mechanic Street #301 State Office

Worcester County Sheriff's Office 240 Main Street State Office

DEP 8 New Bond Street State Office

DOT 403 Belmont Street State Office

Other Identified Critical Infrastructure

APPENDIX C

Public Survey Results

Q1 For which participating city or town are you responding?Answered: 111 Skipped: 0

Auburn

Barre

Berlin

Boylston

Brookfield

Charlton

Dudley

East Brookfield

Hardwick

Leicester

Millbury

New Braintree

NorthBrookfield

Northborough

Northbridge

Oakham

Rutland

Shrewsbury

Southbridge

1 / 36

Hazard Mitigation Plan Public Survey

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

Spencer

Sturbridge

Upton

Uxbridge

Warren

Webster

West Boylston

Worcester

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Auburn

Barre

Berlin

Boylston

Brookfield

Charlton

Dudley

East Brookfield

Hardwick

Leicester

Millbury

New Braintree

North Brookfield

Northborough

Northbridge

Oakham

Rutland

Shrewsbury

2 / 36


0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

100.00% 111

TOTAL 111

# OTHER (PLEASE SPECIFY) DATE

1 Worcester State University 12/19/2017 11:18 AM

2 Sterling 12/12/2017 4:07 PM

Southbridge

Spencer

Sturbridge

Upton

Uxbridge

Warren

Webster

West Boylston

Worcester

3 / 36


68.87% 73

16.98% 18

13.21% 14

11.32% 12

10.38% 11

Q2 Which options below best define your role in the community?Answered: 106 Skipped: 5

Total Respondents: 106


1 LEPC member 12/22/2017 3:19 PM

2 Worcester PD 12/21/2017 10:39 AM

3 fire dept 12/19/2017 10:54 AM

4 Employee 12/15/2017 7:18 AM

5 City employee 12/14/2017 11:47 AM

6 Municipal Employee 12/14/2017 10:59 AM

7 and DPW employee 12/13/2017 3:48 PM

8 City Employee 12/12/2017 3:59 PM

Resident

Local official

Institutional/organizationa...

Businessoperator

Landowner

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Resident

Local official

Institutional/organizational partner

Business operator

Landowner

4 / 36


68.47% 76

27.93% 31

3.60% 4

Q3 How concerned are you about your community as a whole beingimpacted by a natural disaster?

Answered: 111 Skipped: 0

TOTAL 111

SomewhatConcerned

ExtremelyConcerned

Not Concerned

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Somewhat Concerned

Extremely Concerned

Not Concerned

5 / 36


80.18% 89

19.82% 22

Q4 Have you been impacted by a natural disaster in your community?Answered: 111 Skipped: 0

TOTAL 111

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

6 / 36


Q5 If you answered 'yes' to the previous question, please indicate thetype(s) of disaster and the frequency with which you have experienced

them in your communityAnswered: 92 Skipped: 19

Severesnowstorms/ ...

Severethunderstorm...

Droughts

Flooding

7 / 36


Flooding

Hurricanes/tropical storms

Extremetemperatures

Earthquakes

Dam failures

8 / 36


37.08%33

25.84%23

26.97%24

10.11%9

0.00%0

89

20.51%16

25.64%20

39.74%31

14.10%11

0.00%0

78

0.00%0

6.67%5

48.00%36

36.00%27

9.33%7

75

9.72%7

13.89%10

20.83%15

31.94%23

23.61%17

72

2.78%2

8.33%6

31.94%23

40.28%29

16.67%12

72

28.17%20

12.68%9

30.99%22

21.13%15

7.04%5

71

0.00%0

0.00%0

2.90%2

13.04%9

84.06%58

69

Multiple times each year About once a year Every few years

Once or a few times in my lifetime Never

Landslides

Wildfires/brushfires

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MULTIPLE TIMESEACH YEAR

ABOUT ONCEA YEAR

EVERY FEWYEARS

ONCE OR A FEW TIMESIN MY LIFETIME

NEVER TOTAL

Severe snowstorms/ icestorms/ nor'easters

Severe thunderstorms/winds/ tornadoes

Droughts

Flooding

Hurricanes/ tropical storms

Extreme temperatures

Earthquakes

9 / 36


0.00%0

0.00%0

1.45%1

4.35%3

94.20%65

69

0.00%0

0.00%0

0.00%0

5.80%4

94.20%65

69

2.94%2

2.94%2

7.35%5

19.12%13

67.65%46

68


1 Asian longhorn beetles, gypsy moth infestations 12/26/2017 3:13 PM

2 The ice storm a few years ago which left prolonged power outages, Most snowstorms are only aninconvenience for a day or two.

12/24/2017 7:49 AM

3 Ice Storm 12/12/2017 3:44 PM

Dam failures

Landslides

Wildfires/ brushfires

10 / 36


94.59% 105

71.17% 79

44.14% 49

34.23% 38

27.03% 30

15.32% 17

4.50% 5

Q6 Please select the top THREE (3) natural hazards you think are theHIGHEST THREAT to your community, considering both frequency of

occurence and potential for severe damageAnswered: 111 Skipped: 0

Severesnowstorms/ ...

Severethunderstorm...

Flooding

Droughts

Hurricanes/tropical storms

Extremetemperatures

Is thereanother natu...

Wildfires/brushfires

Earthquakes

Dam failures

Landslides

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Severe snowstorms/ ice storms/ nor'easters

Severe thunderstorms/ winds/ tornadoes

Flooding

Droughts

Hurricanes/ tropical storms

Extreme temperatures

Is there another natural hazard not listed above that you think is a widespread threat to your town community? If YES,please list it here.

11 / 36


0.90% 1

0.90% 1

0.00% 0

0.00% 0


# IS THERE ANOTHER NATURAL HAZARD NOT LISTED ABOVE THAT YOU THINK IS AWIDESPREAD THREAT TO YOUR TOWN COMMUNITY? IF YES, PLEASE LIST IT HERE.

DATE

1 No 1/12/2018 11:20 AM

2 Anything affecting our water supply or electrical grid. 1/2/2018 2:50 PM

3 Radon Poisoning, Asian long horned beetle infestation 12/26/2017 3:13 PM

4 Tornadoes cause catastrophic damage. 12/24/2017 7:49 AM

5 Avian Flu 12/13/2017 7:54 AM

Wildfires/ brushfires

Earthquakes

Dam failures

Landslides

12 / 36


86.49% 96

13.51% 15

Q7 Does your street, home or business flood regularly during significantrain events?


TOTAL 111

# IF YES, PLEASE PROVIDE THE STREET NAME AND SPECIFIC LOCATION(S) ON THESTREET

DATE

1 Cardinal Road, between #6 and #8 1/14/2018 12:26 PM

2 Southbridge Street 12/28/2017 11:59 AM

3 Grafton St, near to Perkins Plaza aka South Plaza 12/26/2017 3:13 PM

4 Franklin Street near CSX railroad yard 12/22/2017 3:19 PM

5 40 Crescent St., large manufacturing company 12/19/2017 11:27 AM

6 downtown, quinsig ave, grafton st., southbridge st. 12/19/2017 10:54 AM

7 Commonwealth Ave 12/19/2017 9:04 AM

8 770 Franklin Street 12/17/2017 4:08 PM

9 29 Endicott St Worcester Ma 01610 12/16/2017 5:18 PM

10 It has flooded, but not regularly. 12/16/2017 5:00 PM

11 City Hall - roof leaks (flooding is related to old infrastructure) 12/14/2017 5:02 PM

12 Washington St at Lamartine St 12/12/2017 8:12 PM

13 Washington Street at Madison 12/12/2017 6:59 PM

14 When the street was repaired caused the drainage to not work. water goes over the drain. 12/12/2017 4:25 PM

No

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes

13 / 36


38.89% 7

27.78% 5

16.67% 3

11.11% 2

5.56% 1

Q8 If your street, home or business floods regularly during significant rainevents, how many times did your it flood during the past 12 months?


TOTAL 18

2 times

1 time

4 times

5+ times

3 times

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


2 times

1 time

4 times

5+ times

3 times

14 / 36


67.57% 75

29.73% 33

2.70% 3

Q9 Is your home located in a designated floodplain or flood zone?Answered: 111 Skipped: 0

TOTAL 111

No

I don't know

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

I don't know

Yes

15 / 36


71.17% 79

18.92% 21

7.21% 8

2.70% 3

Q10 Do you currently have flood insurance?Answered: 111 Skipped: 0

TOTAL 111

No

I don't know

Yes

Prefer not tosay

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

I don't know

Yes

Prefer not to say

16 / 36


56.00% 42

26.67% 20

6.67% 5

5.33% 4

4.00% 3

1.33% 1

Q11 If you do NOT have flood insurance, please select the reason why:Answered: 75 Skipped: 36

TOTAL 75


1 Not a home owner, not really an issue 1/12/2018 1:39 PM

2 Renter 1/12/2018 10:23 AM

3 Renter 1/12/2018 10:15 AM

4 I was told by my insurance company (Traveler's) that I could not buy flood insurance due to thelocation of my house. Presumably because my house is not located in a floodplain.

1/3/2018 11:54 AM

5 Have no specific reason. 12/16/2017 5:00 PM

6 No mortgage 12/12/2017 6:59 PM

Not located ina floodplain

Not necessarybecause I'm...

Too expensive

Never reallyconsidered it

My mortgagedid not requ...

Not necessarybecause it...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Not located in a floodplain

Not necessary because I'm elevated or otherwise protected

Too expensive

Never really considered it

My mortgage did not require flood insurance

Not necessary because it never floods

17 / 36


50.45% 56

35.14% 39

7.21% 8

6.31% 7

0.90% 1

Q12 How vulnerable do you consider your home/business/organizationthe impacts of natural hazards?


TOTAL 111

Moderatelyvulnerable

Only a littlevulnerable

Very vulnerable

Don't know

Not at allvulnerable

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Moderately vulnerable

Only a little vulnerable

Very vulnerable

Don't know

Not at all vulnerable

18 / 36


61.26% 68

38.74% 43

Q13 Have you taken any actions to make yourhome/business/organization or community more resistant to natural

hazards?Answered: 111 Skipped: 0

TOTAL 111

# IF YES, PLEASE EXPLAIN HERE DATE

1 Emergency Management Teams 1/29/2018 2:28 PM

2 Additional small shed to store loose items in during high wind events. Generator transfer switch toenable generator hookup for heat during power loss. General disaster plan for family includingemergency supplies to address power loss.

1/24/2018 3:06 PM

3 Regular upkeep of large trees to mitigate falling branches and the damage they can cause. 1/17/2018 8:01 PM

4 Flooding: Installed a Concrete apron around foundation 8" above ground level. 1/14/2018 12:26 PM

5 Attempt to prepare for possible flooding events by clearing street and drains and for ice and otherwinter storms by getting equipment and supplies needed in case of loss of power. Also trim treesand shrubs near house and avoid buildup of ice.

1/12/2018 10:21 AM

6 Use rain barrels for summer watering and to keep water away from foundation. 1/3/2018 8:48 AM

7 Completed a Risk Assessment and created a business continuity plan. 1/2/2018 2:50 PM

8 I am president of the Indian Lake Watershed Association. Residents of an island on the lakeconnected by a causeway often experience flooding in large rain events. They get very upset thatthe city can't let water out of the lake mid storm. The lake swells during a large rain event and can'tdrain out any faster. I think we need a better plan for the people on Sears Island.

1/2/2018 7:39 AM

9 Encourage low im,pact development & raingardens 12/28/2017 11:59 AM

10 Work for the City of Worcester which does extensive emergency planning 12/27/2017 9:58 AM

11 Attempted to avert water, cost prohibitive. 12/26/2017 3:13 PM

12 Pumping/cleaning of catch basins around the company. Repairs and reinforcing areas effected byflooding.

12/22/2017 3:19 PM

13 re-insulated my attic where I live now, moved out of a flood zone, keep up with maintenance thatwould make my home susceptible if left unattended

12/22/2017 2:37 AM

No

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes

19 / 36


14 Generator at the house, extra food and water on hand, storage of fuel when a event has beenforecasted, use of battery powered devices and back ups for cell phones

12/21/2017 10:39 AM

15 Manage the hazard with standard operating procedures. Plan ahead with staffing issues. 12/20/2017 9:02 AM

16 detailed emergency preparedness plan developed. 12/19/2017 12:31 PM

17 Environmental impact contingency planning 12/19/2017 12:25 PM

18 We've developed a Business Continuity Plan 12/19/2017 11:27 AM

19 Roof replacement 12/19/2017 10:57 AM

20 removed trees 12/18/2017 10:49 AM

21 Trees removed/trimmed 12/17/2017 9:44 PM

22 Installed pumps 12/17/2017 5:57 PM

23 Installed sewer backflow valve at $5,000 expense 12/16/2017 5:18 PM

24 Sub pumps installed in cellar. 12/16/2017 5:00 PM

25 Have mature trees pruned routinely 12/15/2017 4:59 PM

26 Had trees removed, waterproofed basement and had sump pump system with battery backupinstalled.

12/14/2017 11:47 AM

27 cleared catch basins, placed sand bags in front of doorways, repaving driveway with hump atentrance

12/13/2017 3:48 PM

28 Red Cross Team leader 12/13/2017 8:00 AM

29 Prepping 12/13/2017 7:54 AM

30 roof 12/12/2017 9:13 PM

31 Plan for emergencies 12/12/2017 8:12 PM

32 Cutting trees near structures, learning drainage patterns and designing overland flow, getting achainsaw, having a hot water heater that needs no electricity, checking up on DPW maintenanceof drainage structures, etc.

12/12/2017 6:59 PM

33 Generator, wood stove, metal roof, supplies 12/12/2017 6:25 PM

34 reinforced roof and walls 12/12/2017 4:50 PM

35 Emergency generation has been installed. 12/12/2017 4:07 PM

36 Working on emergency power 12/12/2017 4:01 PM

20 / 36


87.39% 97

12.61% 14

Q14 Are you more interested in making your home/business/organizationor community more resistant to natural hazards?


TOTAL 111

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

21 / 36


74.77% 83

3.60% 4

21.62% 24

Q15 Would incentives such as insurance discounts, property tax breaksor low interest loans motivate you to take additional steps to protect your

property from natural disasters (example: flood-proofing home, reinforcingroof, etc.)?


TOTAL 111

# IF NO, PLEASE EXPLAIN DATE

1 Renter 1/12/2018 10:15 AM

2 I rent 1/3/2018 9:03 AM

3 Tax breaks less so, but discounts yes, and loans perhaps 12/12/2017 6:59 PM

4 I don't own property 12/12/2017 4:28 PM

5 Would have to offset the costs of protection. 12/12/2017 3:44 PM

Yes

No

I don't know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

I don't know

22 / 36


62.16% 69

54.05% 60

47.75% 53

Q16 What is the most effective way for you to receive information abouthow to make your home, business and neighborhood more resistant to

natural hazards? Please check all that apply.Answered: 111 Skipped: 0

Email

Social Media(Facebook,...

Local Newspaper

Direct Mailings

Town/CityWebsite

Information inUtility Bills

Television

Phone Infothrough "Cod...

RoadsideMessage Boards

Radio

Town/CityMeetings

Information atLocal Library

Local CableAccess Channel

SchoolMeetings and...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Email

Social Media (Facebook, Twitter, etc.)

Local Newspaper

23 / 36


40.54% 45

40.54% 45

39.64% 44

30.63% 34

29.73% 33

20.72% 23

17.12% 19

16.22% 18

7.21% 8

5.41% 6

4.50% 5


Direct Mailings

Town/City Website

Information in Utility Bills

Television

Phone Info through "Code Red" Systems (where applicable)

Roadside Message Boards

Radio

Town/City Meetings

Information at Local Library

Local Cable Access Channel

School Meetings and Messages

24 / 36


72.97% 81

56.76% 63

48.65% 54

43.24% 48

42.34% 47

29.73% 33

19.82% 22

18.02% 20

Q17 How do you generally receive warnings regarding severe weatherevents? Please check all that apply.




1 Skywarn emails 1/24/2018 3:06 PM

2 I pay close attention to a variety of weather reporting sources. 12/24/2017 7:49 AM

3 As Paul Simon says: "I get the news I need on the weather report"... I use the NOAA websiteroutinely

12/15/2017 4:59 PM

4 Online 12/15/2017 11:24 AM

Cell PhoneServices/Apps

Television

Phone Infothrough "Cod...

Radio

Social Media(Facebook,...

Email

Cable TVSystem Alerts

NOAA WeatherRadios

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Cell Phone Services/Apps

Television

Phone Info through "Code Red" Systems (where applicable)

Radio

Social Media (Facebook, Twitter, etc.)

Email

Cable TV System Alerts

NOAA Weather Radios

25 / 36


Q18 A number of community-wide activities can reduce risks from naturalhazards. In general, these activities fall into one of the following four (4)

general categories. Please tell us how important you think each one is foryour community to consider pursuing.


78.18%86

21.82%24

0.00%0

110

Very Important Somewhat Important Not Important

Preparedness,Coordination...

Structure andInfrastructu...

Local Plansand Regulati...

Education andAwareness...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

VERYIMPORTANT

SOMEWHATIMPORTANT

NOTIMPORTANT

TOTAL

Preparedness, Coordination and Response Actions - Ensure that a frameworkexists to facilitate and coordinate the administration and enforcement of plannedactivities. Integrate prevention/mitigation activities into all local communityoperations.

26 / 36


65.45%72

29.09%32

5.45%6

110

63.64%70

33.64%37

2.73%3

110

55.96%61

41.28%45

2.75%3

109

Structure and Infrastructure Projects - Construct “bricks & mortar” infrastructureand building improvements to eliminate or reduce hazard threats, or to mitigatethe impacts of hazards. Examples include new culverts, storm-proof windows,etc.

Local Plans and Regulations - Integrate mitigation into local bylaws, ordinancesand regulations to protect vulnerable resources and reduce risk. Examplesinclude development restrictions in flood zones, capital planning for mitigationprojects, etc.

Education and Awareness Programs - Education and community outreach toraise awareness of overall or hazard-specific risk and generate support forindividual or community-wide efforts to reduce risk. Examples include schoolprograms, mailed info, etc

27 / 36


Q19 Resources to mitigate natural hazards are limited, and hard choicesmust be made about which community assets and services to prioritize.

Please indicate your priority areas below.Answered: 109 Skipped: 2

96.33%105

2.75%3

0.92%1

0.00%0

0.00%0

109

1.05

75.93%82

21.30%23

2.78%3

0.00%0

0.00%0

108

1.27

57.80%63

33.03%36

8.26%9

0.00%0

0.92%1

109

1.53

54.13%59

26.61%29

16.51%18

0.92%1

1.83%2

109

1.70

52.78%57

39.81%43

7.41%8

0.00%0

0.00%0

108

1.55

46.30%50

37.96%41

12.96%14

1.85%2

0.93%1

108

1.73

36.11%39

44.44%48

13.89%15

5.56%6

0.00%0

108

1.89

Protectcritical...

Protect andreduce damag...

Strengthenemergency...

Preventdevelopment ...

Promotecooperation...

Protect/enhancenatural...

Protectprivate...

Protecthistoric and...

0 1 2 3 4 5 6 7 8 9 10

VERYIMPORTANT

SOMEWHATIMPORTANT

NEUTRAL NOT VERYIMPORTANT

NOTIMPORTANT

TOTAL WEIGHTEDAVERAGE

Protect critical facilities andinfrastructure (for example, firestations, transportation networks,hospitals, etc.)

Protect and reduce damage toutilities

Strengthen emergency services(police, fire, ambulance, etc.)

Prevent development in hazard-prone areas

Promote cooperation amongpublic agencies, citizens, non-profit organizations, andbusinesses

Protect/enhance natural featuresto aid in mitigation(restore wetlands, streams, etc.)

Protect private property

28 / 36


19.44%21

50.93%55

16.67%18

7.41%8

5.56%6

108

2.29

Protect historic and culturallandmarks

29 / 36


Q20 In your opinion, what are some steps your local government couldtake to reduce or eliminate the risk of future hazard damage in thecommunity and in your neighborhood that it is not already taking?

(OPTIONAL)Answered: 35 Skipped: 76

# RESPONSES DATE

1 Aggressive power line maintenance including trimming of trees/shrubs Develop a plan forwater/gas/sewer line replacement/reinforcement to prevent pipe failures and loss of those servicesAggressive code enforcement relating to rental properties with regards to fire prevention (i.e.identify and remove hazards, smoke and fire alarms, sprinklers, etc.)

1/24/2018 3:10 PM

2 I'm not sure how well educated the community is in this area. I have lived here 10 years and amunsure how my local government would help prepare me for such an incident or what resourcesthey would offer should something happen. I think more outreach and education are needed.

1/17/2018 8:03 PM

3 INFRASTRUCTURE IMPROVEMENT - The Canal District, Canterbury St., the area aroundBigelow Street, and a number of other areas flood far too frequently, even during moderate storms.

1/15/2018 9:52 PM

4 Mandate that the UTILITY COMPANIES Cut back tree limbs from Power/Telephone/Cable lines.Have Forestry Dept. or Contractors remove large or damaged limbs overhanging city streets.

1/14/2018 12:34 PM

5 Not sure 1/12/2018 7:05 PM

6 As our biggest concern is snow/ice, there is always room for improvement in city snow removaland treating streets. It can be very hit or miss, although my street is generally treated and plowedconsistently. We are also having more and more days of extreme cold and heat, and there is a bigconcern for people without AC in the summer, as well homeless people.

1/12/2018 11:19 AM

7 Having a plan that is provided to the public. Get non profits and other essential agencies on thesame page regarding the plan.

1/8/2018 10:21 AM

8 Reengineer the road systems to take into account the population. 1/6/2018 11:07 AM

9 Expand the free parking policy in municipal lots during weather emergencies- it's critical but theexecution is cumbersome..... After parking for a few days (with the ban ongoing) I've beenwhacked with a hefty fee several times. There isn't anyone onsite to make sure it goes as planned.

1/2/2018 2:54 PM

10 I think there needs to be a serious discussion with the neighbors on Sears Island to talk aboutwhat can be done to prevent flooding there.... is there something residents can be doing? Is theremore the city can do to direct overflow from the lake in a large rain event?

1/2/2018 7:41 AM

11 Stop flooding under bridges and roadways during rainstorms. Stop runoff into natural resources. 12/26/2017 3:19 PM

12 DPW needs to keep up with the street cleaning. That’s how my Road flooded before I moved. Welost a car. Tooo many leaves.

12/22/2017 2:40 AM

13 protection of utilities being overhead power lines, traffic control plans, better use of emergencyshelters, information to the general public on how to prepare for events.

12/21/2017 10:41 AM

14 My familiarity with the steps we have been taking is limited, though with what I know, I feel asthough Worcester has been doing well.

12/21/2017 7:56 AM

15 Strong push on educating the public on preparedness, especially the most at need populations. 12/19/2017 11:46 AM

16 Outreach to citizens and businesses. I know this is occurring and the problem is more on the endof the citizens and businesses not responding or getting involved. So I guess the local governmentneeds to try and find better ways to get private entities more engaged. Easier said than done.

12/19/2017 11:30 AM

17 Quick clear public announcements keeping residents from coming out into danger (certain area'seffected) or to stay inside. etc.

12/19/2017 9:32 AM

18 Make sure Fire/Police/DPW are funded properly along with holding National Grid accountable forpower loss during storms. Continue

12/18/2017 10:28 AM

30 / 36


19 Upgrade storm drainage system to reduce urban flooding. 12/16/2017 10:14 PM

20 increase the capacity of the Harding St Culvert to the South Quinsigamond Pump Station 12/16/2017 5:22 PM

21 Pay attention to the fuel load in undeveloped parts of the city, as they are prone to uncontrolledfire. An example is the wildfires in California.

12/15/2017 7:21 AM

22 Not sure 12/14/2017 8:18 PM

23 More education/outreach/information and financial assistance to private property owners tomitigate hazards on private property. Upgrading infrastructure to prevent hazards from existing orbeing likely to occur. Investing in LID mitigation for flood prone areas. Stronger regulations toprevent development in hazard prone areas and to take/protect those land areas for open space ormitigation ponds, etc. and likewise to prevent development/creation of steep slopes in newconstruction. Instead we should encourage density elsewhere.

12/14/2017 5:09 PM

24 Take steps to bury power lines underground to make them less vulnerable to natural disasters andpower outages.

12/14/2017 11:49 AM

25 We have quite lucky thus far in Worcester in terms of a natural disaster. More education is neededfor the community b/c I believe that if we did experience a disaster, many of the communitymembers would not know how to seek help or where they could go to seek shelter if needed.

12/14/2017 11:02 AM

26 Educate the people. Don't assume responsibility for performing actions during the event, get thecitizens to do it. SAVE US TAX MONEY!

12/13/2017 7:55 AM

27 Repair/replace infrastructure 12/12/2017 8:13 PM

28 Buy parkland and conservation land in threat prone areas to prevent future problems. 12/12/2017 7:01 PM

29 None 12/12/2017 6:07 PM

30 Clean catch basins. Force utilities to clean-up limbs that pose a risk to wires. 12/12/2017 5:12 PM

31 Check the Street Basins to be in working conditions when there is torrential rain. 12/12/2017 4:27 PM

32 Keep UBWPAD able to operate all times - including islanding and black-start capabilities.Designated emergency shelters with power for at least 7 days and food options as well.

12/12/2017 4:14 PM

33 I noticed during the winter DPW lays down pretreatment however the pretreatment is not out downon all of the roads. I live on a hill and have to guess if Ill slide into the houses at the bottom everytime there is a storm.

12/12/2017 3:47 PM

34 EM should have a monthly newsletter with tips and instructions 12/12/2017 3:45 PM

35 Increase awareness of treatment of situation. For example, after low impact snow storms, DPWdoesn't patrol streets already treated for thick sheets of ice. Cars get stuck. people get hurt. Noaccountability.

12/12/2017 3:42 PM

31 / 36


Q21 Are there any other issues regarding the reduction of risk and lossassociated with natural hazards or disasters the city/town can implement

that you think are important? (OPTIONAL)Answered: 21 Skipped: 90

# RESPONSES DATE

1 Upstaff public safety entities during storms 1/15/2018 9:52 PM

2 Require utility service to transition to UNDERGROUND service. During Snow Events, ACTUALLYplow curb to curb and keep catch basins open.

1/14/2018 12:34 PM

3 No 1/12/2018 7:05 PM

4 Having a plan to respond to recent arrivals that are victims of natural disasters. 1/8/2018 10:21 AM

5 We have high target businesses in and around Worcester. Appears that there is zero attentionpaid to or relayed to surrounding communities, in the event of a disaster related to these assets.

12/26/2017 3:19 PM

6 Again, DPW- see above. There needs to be education, as far as I know there isn’t any available.People have to go out of there ways to learn about this.

12/22/2017 2:40 AM

7 no 12/21/2017 10:41 AM

8 The bigger issue is not so much with leadership but rather with individuals and entities within thecommunity (i.e. private citizens and businesses). Getting them engaged and for them to takeownership of their responsibility for their own property and behaviors is necessary. How to dothat.... the biggest challenge.

12/19/2017 11:30 AM

9 Have a educated team in place to assess what areas are affected by flood. In times of disasterinspect those area's prone to flooding and close them off in advance.

12/19/2017 9:32 AM

10 Drought and water useage awareness with the goal of measurable water reduction overall 12/16/2017 5:22 PM

11 I know that Worcester has certain areas that are prone to flooding. Maybe they could place largersewer pipes to contain the water run off.

12/14/2017 8:18 PM

12 Require all utilities to be underground. Require more tree plantings in parking areas and streets tohelp provide shade and water absorption. Ensure hydrants and fire suppression mechanisms areable to reach open space properties.

12/14/2017 5:09 PM

13 yes, develop a safe drinking water distribution plan. If there ever is an earthquake the watersystem in this region will be impacted for years.

12/14/2017 8:16 AM

14 Effective communication on our current status. The Black Hole communication style often used bygovernment may stop you from looking bad, but doesn't help us the people.

12/13/2017 7:55 AM

15 Retire any dams not serving a specific function 12/12/2017 7:01 PM

16 None 12/12/2017 6:07 PM

17 Trim the trees hanging in the Streets, remove lose branches, and cut down some of the trees. 12/12/2017 4:27 PM

18 Adding more permeable materials to replace impervious surfaces, where possible and applicable.Increase use of swales and similar in all flood prone areas.

12/12/2017 4:14 PM

19 Other than snowstorms I don't see how we can prepare better for the hazards that affectWorcester. We don't really have hurricanes so Reinforcement is not that much of a priority in mymind. Tornados are rare though they seem to be occurring more frequently lately, so no there isnot much more we could do.

12/12/2017 3:47 PM

20 Circulate an emergency preparedness plan with evac info ahead of time 12/12/2017 3:45 PM

21 More preparation for emergency services for flooding, inflatable rescue motor boats for frontlinefire units

12/12/2017 3:36 PM

32 / 36


8.49% 9

77.36% 82

14.15% 15

Q22 Overall, how well prepared do you feel your community is for anatural disaster?


TOTAL 106

Very prepared

Somewhatprepared

Not veryprepared

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Very prepared

Somewhat prepared

Not very prepared

33 / 36


96.15% 25

80.77% 21

69.23% 18

100.00% 26

Q23 THANK YOU FOR YOUR PARTICIPATION! The survey may besubmitted anonymously. However, if you would like to receive information

regarding upcoming public meetings for the hazard mitigation plan,please provide your name and contact information below.


# NAME DATE

1 John Larochelle 1/24/2018 3:10 PM

2 Stephanie Haggard 1/17/2018 8:03 PM

3 Sean Carroll 1/14/2018 12:34 PM

4 Ken Dufresne 1/12/2018 7:05 PM

5 Christopher Crawley 1/6/2018 11:07 AM

6 Beth Proko 1/2/2018 7:41 AM

7 peter coffin 12/28/2017 12:00 PM

8 Heidi 12/26/2017 3:19 PM

9 John P Powers 12/24/2017 7:50 AM

10 Peter Kasparson 12/22/2017 3:20 PM

11 Abigail chrobak 12/22/2017 2:40 AM

12 Sgt Daniel F. George 12/21/2017 10:41 AM

13 Jarrett Thomas 12/21/2017 7:56 AM

14 richard cavanaugh 12/19/2017 12:15 PM

15 douglas courville 12/19/2017 10:55 AM

16 Sheila Carrutherss 12/19/2017 9:32 AM

17 Michael Frongillo 12/17/2017 4:09 PM

18 jack donahue 12/16/2017 5:22 PM

19 Tom Moore 12/15/2017 7:21 AM

20 Wendy Quinn 12/14/2017 11:49 AM

21 Gary Fleischer 12/12/2017 6:27 PM

22 Myles Leo 12/12/2017 4:29 PM

23 Kelsey 12/12/2017 4:04 PM

24 Wayne Curran 12/12/2017 3:54 PM

25 Phil Salmon 12/12/2017 3:53 PM

# ADDRESS DATE


Name

Address

Phone

Email

34 / 36


1 6 Cotuit Street 1/24/2018 3:10 PM

2 19 Anderson Avenue 1/17/2018 8:03 PM

3 8 Cardinal Road 1/14/2018 12:34 PM

4 P.o. box 42 1/12/2018 7:05 PM

5 29 Lilac Lane, Worcester, MA 01607 1/6/2018 11:07 AM

6 2 Holden Street Worcester MA 01605 1/2/2018 7:41 AM

7 44 Marsh Ave. Worcester 12/24/2017 7:50 AM

8 360 Franklin Street, Worcester, MA 01604 12/22/2017 3:20 PM

9 31 Camelot Dr 12/22/2017 2:40 AM

10 WPD 911 Lincoln Square 12/21/2017 10:41 AM

11 1 New Bond Street 12/21/2017 7:56 AM

12 41 barnes rd 12/19/2017 12:15 PM

13 141 grove st 12/19/2017 10:55 AM

14 35 Commonwealth Ave 12/19/2017 9:32 AM

15 8 Frongillo Farm Road, Worcester 12/17/2017 4:09 PM

16 11 butler st 12/16/2017 5:22 PM

17 62 Beverly Hill Dr, Shrewsbury 12/15/2017 7:21 AM

18 19 Wendover Rd 12/12/2017 6:27 PM

19 36 Hamilton St. Apt 3 12/12/2017 4:29 PM

20 34 Sherbrook Ave Worcester MA 12/12/2017 3:54 PM

21 25 Meade St 12/12/2017 3:53 PM

# PHONE DATE

1 774-276-0427 1/24/2018 3:10 PM

2 5087997598 1/17/2018 8:03 PM

3 508-667-1405 1/14/2018 12:34 PM

4 5089812904 1/6/2018 11:07 AM

5 508-847-5985 12/24/2017 7:50 AM

6 508-751-5800 12/22/2017 3:20 PM

7 7742395865 12/22/2017 2:40 AM

8 774-242-9048 12/21/2017 10:41 AM

9 508-667-7580 12/21/2017 7:56 AM

10 5088496482 12/19/2017 12:15 PM

11 508-410-2149 12/19/2017 9:32 AM

12 508-612-3254 12/17/2017 4:09 PM

13 5087916336 12/16/2017 5:22 PM

14 508-847-3636 12/15/2017 7:21 AM

15 508.868.7580 12/12/2017 6:27 PM

16 774-200-0307 12/12/2017 4:29 PM

17 508 864-4203 12/12/2017 3:54 PM

18 508 799 8589 12/12/2017 3:53 PM

# EMAIL DATE

35 / 36


1 [email protected] 1/24/2018 3:10 PM




5 [email protected] 1/6/2018 11:07 AM






















36 / 36


APPENDIX D

Planning Team & Public Meetings

Janet A. Pierce Executive Director Chris J. Ryan Community Development Mary Ellen Blunt Transportation Trish Settles Municipal Collaboration Dianna Provencher Business Manager Denny Drewry Commission Chair

Worcester Hazard Mitigation Plan Update

Pre-Kickoff Meeting Date/Time: 12-29-16, 10:00AM Location: Grant Conference Room, CMRPC, 2 Washington Square, Worcester, MA AGENDA

• Introductions

• Plan Background o Existing hazard mitigation plan (2012 regional) o Single-community approach for update

• Project Phases & Preliminary Schedule

Phase Completion (est.) o Assembly of local planning team, kickoff Jan. 2017 o Information gathering April 2017

Natural hazards Critical infrastructure and facilities

o Stakeholder and public involvement Spring/Summer 2017 o Mitigation strategy development June 2017 o Plan narrative development and submission Sept./Oct. 2017 o Plan adoption Nov./Dec. 2017

• Local Planning Team Meetings/Council Presentations

o Meeting #1 (kickoff) o Meeting #2 (hazards and critical infrastructure/facilities) o Meeting #3 (mitigation strategies) o Presentation #1 (summary of draft plan) o Presentation #2 (final plan and request for adoption)

• In-Kind Match

o Documentation needs

• Other o Evacuation plan update o Chemical resilience plan o Climate change plan requirement

12-29-16 Worcester Pre-Kickoff Meeting Notes

Jeff Zukowski: I passed out hard-copies of the requirements this plan update needs to follow.

Andrew Loew: (Going through agenda) This update focuses on the existing Regional Hazard Mitigation Plan and Worcester’s excerpt in particular, and then adding new hazards or critical infrastructures, and crossing off the ones that the City has dealt with since the Regional Plan’s creation in 2012.

Richard Fiske: A large part of this update is how to get City Official and public involvement.

Andrew Loew: We achieve this through a survey and public meetings.

Trish Settles: We have our survey from this project’s initial phase, so we are going to edit that accordingly and most likely bring a hard-copy to the kickoff meeting.

Meghan Gomes: In regards to coming to meetings and using my time as matching funds, I’m not sure I can, through June/July of 2017, because my salary is paid using MMRS (Metropolitan Medical Response System) grant funding.

Andrew Loew: We can look into that and see if it will be a problem.

Andrew Loew: One thing we wanted to identify in this meeting was a single point of contact for the City of Worcester, or if you would rather be addressed as a group.

Richard Fiske: I think Meghan should take that role.

Meghan Gomes: Certainly.

Andrew Loew: Another question we wanted resolved by the end of this meeting was, did the City of Worcester want private institutions like hospitals and schools to be at the kickoff meeting? Or did you want to include them later, in the information gathering portion?

Richard Fiske: I think it’s better if their involvement waits until the information gathering portion. Just a side note that media gets invited to any public meetings we have.

Andrew Loew: That’s great, we will probably also want to do a press release.

Richard Fiske: Certainly

Andrew Loew: One more question we wanted answered by the end of this meeting was, what is the City’s sense of urgency and detail for this plan? Certainly the City has hundreds if not thousands of manholes, did you want to go into that level of detail?

Richard Fiske: I think we wouldn’t be able to do that well, even if we tried. I think what we want to focus on are the most pressing hazards and problems that the City faces and which hazards and problems affect the most people.

Richard Fiske: What we (Meghan Gomes, Michelle Smith, Luba Zhaurova) need to do after this meeting is talk about who we want to bring to the kickoff meeting. After we do that we can give CMRPC that list.

Andrew Loew: On a side note, Worcester is our second hilliest community, and as such we might want to include more detail on the potential of landslides in your hazard mitigation plan. Also, Michelle, do you know about the City’s flooding repetitive loss properties? And flood insurance rates, etc.?

Michelle Smith: Yes I do. I also just took over the responsibilities we have toward CRS (Community Rating System).

Proposed kick-off meeting date: Tuesday 1/31 or Wednesday 2/1. Snow dates Tuesday 2/7 or Wednesday 2/8. 10-noon.

12-29-16 Worcester Pre-Kickoff Meeting Notes

Jeff Zukowski: I passed out hard-copies of the requirements this plan update needs to follow.

Andrew Loew: (Going through agenda) This update focuses on the existing Regional Hazard Mitigation Plan and Worcester’s excerpt in particular, and then adding new hazards or critical infrastructures, and crossing off the ones that the City has dealt with since the Regional Plan’s creation in 2012.

Richard Fiske: A large part of this update is how to get City Official and public involvement.

Andrew Loew: We achieve this through a survey and public meetings.

Trish Settles: We have our survey from this project’s initial phase, so we are going to edit that accordingly and most likely bring a hard-copy to the kickoff meeting.

Meghan Gomes: In regards to coming to meetings and using my time as matching funds, I’m not sure I can, through June/July of 2017, because my salary is paid using MMRS (Metropolitan Medical Response System) grant funding.

Andrew Loew: We can look into that and see if it will be a problem.

Andrew Loew: One thing we wanted to identify in this meeting was a single point of contact for the City of Worcester, or if you would rather be addressed as a group.

Richard Fiske: I think Meghan should take that role.

Meghan Gomes: Certainly.

Andrew Loew: Another question we wanted resolved by the end of this meeting was, did the City of Worcester want private institutions like hospitals and schools to be at the kickoff meeting? Or did you want to include them later, in the information gathering portion?

Richard Fiske: I think it’s better if their involvement waits until the information gathering portion. Just a side note that media gets invited to any public meetings we have.

Andrew Loew: That’s great, we will probably also want to do a press release.

Richard Fiske: Certainly

Andrew Loew: One more question we wanted answered by the end of this meeting was, what is the City’s sense of urgency and detail for this plan? Certainly the City has hundreds if not thousands of manholes, did you want to go into that level of detail?

Richard Fiske: I think we wouldn’t be able to do that well, even if we tried. I think what we want to focus on are the most pressing hazards and problems that the City faces and which hazards and problems affect the most people.

Richard Fiske: What we (Meghan Gomes, Michelle Smith, Luba Zhaurova) need to do after this meeting is talk about who we want to bring to the kickoff meeting. I think it’s going to be important that we stress the importance of our stakeholder’s attendance. It can’t be viewed as optional. After we do that we can give CMRPC our list.

Jeff Zukowski: You can also look at the action items from Worcester’s excerpt from the Regional Plan to see which Departments were invited last time.

Andrew Loew: On a side note, Worcester is our second hilliest community, and as such we might want to include more detail on the potential of landslides in your hazard mitigation plan. Also, Michelle, do you know about the City’s flooding repetitive loss properties? And flood insurance rates, etc.?

Michelle Smith: Yes I do. I also just took over the responsibilities we have toward CRS (Community Rating System).

Michelle Smith: Do we want to cover the match and other monetary aspects of this project at the kickoff?

Andrew Loew: I think it would be better to invite the City’s Budget Officials to a side-meeting.

Proposed kick-off meeting date: Tuesday 1/31 or Wednesday 2/1. Snow dates Tuesday 2/7 or Wednesday 2/8. 10-noon.



Local Planning Team Meeting #1 Date/Time: Wednesday, February 22, 2017 Location: Worcester Emergency Operations Center, 2 Coppage Drive, Worcester

AGENDA

• Introductions

• Plan Background o Hazard mitigation basics (see reverse page) o Existing 2012 regional plan o Roles and responsibilities

• Project Phases & Preliminary Schedule

Phase Completion (est.) o Assembly of local planning team, kickoff Feb. 2017 o Information gathering April 2017

Natural hazards Critical infrastructure and facilities

o Stakeholder and public involvement Spring/Summer 2017 o Mitigation strategy development June 2017 o Plan narrative development and submission Sept./Oct. 2017 o Plan adoption Nov./Dec. 2017

• Local Planning Team Meetings/Council Presentations

o Meeting #1 (kickoff) o Meeting #2 (hazards and critical infrastructure/facilities – may require multiple

meetings) o Meeting #3 (mitigation strategies) o Presentation #1 (summary of draft plan) o Presentation #2 (final plan and request for adoption)

• In-Kind Match

o Documentation process

• Next Meeting o Date/location o What to prepare

• What is hazard mitigation? What’s a mitigation plan? o Hazard mitigation is the effort to reduce loss of life and property by lessening the impact

of natural disasters o Mitigation is not disaster response; its goal is to reduce hazard impacts before a disaster

occurs o A mitigation plan identifies natural hazards and the risks they pose to residents,

infrastructure, property, and natural resources, and it prioritizes projects, policies, education and procedures for reducing these risks, now and in the future

o Mitigation helps break the cycle of disaster damage, reconstruction, and repeated damage

• Why should Worcester complete and adopt this kind of plan?

o Planning establishes a road map for achievable actions that can substantially reduce risks

o It's mandated under the US Disaster Mitigation Act of 2000 as a precondition for federal funding

o Adoption of a plan approved by the Federal Emergency Management Agency (FEMA) allows the city and in some cases residents to receive federal mitigation funding and enhanced post-disaster assistance

o No city funds are required; the plan is funded by a grant from FEMA through MEMA (with a local in-kind match)



Local Planning Team Meeting #2 Date/Time: April 6, 2017 10:00AM Location: Emergency Operations Center, 2 Coppage Drive, Worcester, MA

AGENDA

• Introductions

• Critical Infrastructure & Facilities o Definition of Critical Infrastructure & Facilities (CIs) o Review of Worcester CIs in 2012 regional plan o Discussion of CIs

• Emergency Response CIs • Non-Emergency CIs • Dams • Facilities & Populations Requiring Special Protection

Other non-City CIs and stakeholders

• Next Meeting o Focus: natural hazards and known hazard-impacted locations o Date/location o What to prepare



Local Planning Team Meeting #3 Date/Time: June 6, 2017 10:00AM Location: Emergency Operations Center, 2 Coppage Drive, Worcester, MA

AGENDA

• Introductions

• Natural Hazards o Review of Worcester hazards noted in 2012 regional plan o Discussion of hazards, locations of concern, and past impacts

Flooding Severe thunderstorms/winds/tornadoes Hurricanes/tropical storms Severe snowstorms/ice storms/nor'easters Earthquakes Dam failures Wildfires/brushfires Droughts Extreme temperatures Other (landslides, etc.)

• Public survey

• Next Meeting

o Focus: mitigation strategies o Date/location o What to prepare



Local Planning Team Meeting #4-Strategies Date/Time: February 8, 2018 10:30AM Location: Emergency Operations Center, 2 Coppage Drive, Worcester, MA

AGENDA

• Introductions

• Strategies o Review of Worcester Strategies noted in 2012 regional plan o Strategies that have been addressed since 2012 o Strategies to retain/remove

• Update Mitigation Strategies

o Types of strategies o New strategies o For new and retained strategies:

Responsible entity(ies) Priority Impact Cost

• Public survey

o Results o Incorporation as warranted into strategies

• In-Kind Match o Reminder

• Next Meeting

o Public event #1: summary of draft plan

• Other o Outstanding items; questions

1 Mercantile Street – Suite 520 Worcester, MA 01608

508.756.7717 P 508.792.6818 F

www.cmrpc.org

City of Worcester Natural Hazard Mitigation Plan Public Presentation: May 8, 2018

What is hazard mitigation? What’s a mitigation plan? • Hazard mitigation is the effort to reduce loss of life and property by lessening the impact of

natural disasters • Mitigation is not disaster response; its goal is to reduce hazard impacts before a disaster occurs • A mitigation plan identifies natural hazards and the risks they pose to residents, infrastructure,

property, and natural resources, and it prioritizes projects, policies, education and procedures for reducing these risks, now and in the future

• Mitigation helps break the cycle of disaster damage, reconstruction, and repeated damage

Why should Worcester complete and adopt this plan? • Planning establishes a road map for achievable actions that can substantially reduce risks • Formal approval of a plan by the Federal Emergency Management Agency (FEMA) allows the

city to receive non-emergency federal disaster assistance and mitigation funding as mandated under the Disaster Mitigation Act of 2000

• The plan is primarily funded by a grant from FEMA through MEMA (with a local in-kind match) • Currently, there exists a regional plan which is due to expire

What natural hazards pose the greatest risks to Worcester? • Flooding (rivers and streams, dams, and flash floods) • Winter storms, hurricanes/tropical storms, severe thunderstorms, and tornadoes • Droughts and wildfires • Extreme Temperatures

Local partners Local knowledge is essential to the mitigation planning process. Partners in Worcester to date include:

• Meghan Gomes, Preparedness Coordinator, Worcester Emergency Management • Michelle Smith, Senior Planner, Planning & Regulatory Services Division • Planning Meetings were attended by 24 representatives of the City of Worcester and

organizations located in the city. The draft plan narrative was reviewed by several city officials. Also, there were 117 people who completed a public survey providing valuable information to the Planning Team.

Planning timeline • Information gathering via mapping, research, and local input Feb. 2017 to • Draft plan development May 2018

o Public comments/questions requested by May 23 • Public event #1 May 2018 • MEMA review Summer 2018 • FEMA approval Summer/Fall 2018 • Public event #2 and local adoption Fall 2018 • 5-year update 2023


508.756.7717 P 508.792.6818 F

www.cmrpc.org

Recent/ongoing mitigation activities

• Street sweeping and catch basin cleaning • Maintained and replaced problem culverts when needed and as funding allows • Dam monitoring • Tree trimming program • Code Red – ALERT Worcester • Community Rating System • Floodplain Overlay District

Recommended mitigation activities in DRAFT plan A. Structure and Infrastructure Projects

• Clean Catch Basins at least every two years or more often as needed. • Investigate Johnson Tunnel, upgrade drainage • Repair/replace City Hall Roof • At the Senior Center install an Auxiliary Fuel tank for Emergency Generator (to increase from 2

to 7+ day supply for emergency shelter needs) • Update at the Senior Center Lightning Surge Protection for the building Electrical Distribution

system • At Dept. of Inspectional Services design and install Fire Alarm radio box and resolve ground fault

issue with Fire Alarm Panel • Upgrade Kettle Brook control structure, repair gates • Worcester Diversion Project- repairs to dam, tunnel, morning glory, channel • Wachusett Pipeline Investigation/ Rehabilitation

B. Preparedness and Response Actions • Develop program to monitor properties and known flood areas for impacts after major flood

events. • Parsons Reservoir Dam- seek funds for a decommissioning study • Upgrade notification/warning system upgrade current software. As needed. Improve updates on

social media before, during and post storm events • Develop a formal Shelter Plan • Develop policy to locate generators on city owned buildings on roofs

C. Education and Awareness Programs • Improve information available to residents regarding flood hazards (e.g. in retro-fitting

structures); make information available at all permit offices throughout the City. • Create guidance and information to help educate property owners and residents about the

benefits of wetlands to increase compliance with regulations • Educate renters on actions they can take to mitigate disaster • Create new “Natural Hazard Mitigation” webpage; Post maps and plan on the City’s Website


508.756.7717 P 508.792.6818 F

www.cmrpc.org

• Continue and expand outreach programs including National Preparedness Month, National

Night Out, social media, community presentation, and various community meetings, and other events

D. Local Plan Regulations

• Update the Wetlands Protection Ordinance/Zoning Ordinance to address establish clear stormwater requirements for all projects including requirements for re-charge - new and re-development; clarify "maximum extent practical" as defined in 310 CMR 10. Outline clear requirements for creation/use of LID/Green Infrastructure improvements. Consider adoption of minor exemptions where there are public benefits from such activities. Investigate requiring preliminary plans to ensure LID is incorporated early on and can be adjusted based on Conservation Commission recommendation

• Develop open space property acquisition prioritization matrix. Use MAPPR to prioritize conservation areas and overlay with flood prone areas and soils able to infiltrate. Note these as critical for restoration and implementation of LID BMPs

• Update/implement relevant recommendations in the Climate Action Plan • Take part in the Municipal Vulnerability Preparedness Program and become certified. • Consider development regulations that would require flood storage capacity/mitigation

measures (e.g. rain gardens, drywells, etc.) in susceptible areas, such the Green Island and Beaverbrook areas of the City

• Investigate opportunities to create restoration requirements for re-development projects in the floodplain/riverfront areas to provide additional storage capacity and riparian zones.

The draft plan will be available shortly at http://www.cmrpc.org/worcester-hazard-mitigation-plan

Comments and questions should be directed to Adam Menard ([email protected]) or Trish Settles ([email protected]) at CMRPC no later than May 23, 2018

This natural hazard mitigation planning activity is funded by an FY 2017 Hazard Mitigation grant from the Federal Emergency Management Agency through the Mass. Emergency Management Agency

http://www.cmrpc.org/worcester-hazard-mitigation-plan

mailto:[email protected]

mailto:[email protected]

APPENDIX E

Certificate of Adoption

<COMMUNITY LETTERHEAD>

CERTIFICATE OF ADOPTION City of Worcester, MASSACHUSETTS

CITY COUNCIL A RESOLUTION ADOPTING THE NATURAL HAZARD MITIGATION PLAN

WHEREAS, the City of Worcester established a Committee to prepare the Hazard Mitigation plan; and WHEREAS, the City of Worcester participated in the development of the NATURAL HAZARD MITIGATION PLAN; and WHEREAS, the NATURAL HAZARD MITIGATION PLAN contains several potential future projects to mitigate potential impacts from natural hazards in the City of Worcester and WHEREAS, a duly-noticed public meeting was held by the CITY COUNCIL on ________, 20___ for the public and municipality to review prior to consideration of this resolution; and WHEREAS, the City of Worcester authorizes responsible departments and/or agencies to execute their responsibilities demonstrated in the plan, and NOW, THEREFORE BE IT RESOLVED that the City of Worcester CITY COUNCIL, formally approves and adopts the NATURAL HAZARD MITIGATION PLAN, in accordance with M.G.L. c. 40. ADOPTED AND SIGNED this Month Day, 20___

Include appropriate signature blocks here.

APPENDIX F

Glossary

Glossary of Terms a) Blizzard – Issued for sustained or frequent gusts to 35 mph or more for an hour or greater and

considerable falling and/or blowing snow. These conditions frequently occur alongside reduced to or below one-quarter mile. These conditions must be the predominant condition over a 3-hour period.

b) Blizzard warning - Sustained winds or frequent gusts of 35 mph or higher, occurring in

combination with considerable falling and/or blowing snow. When proclaimed, these conditions are expected to prevail for a period of at least three (3) hours. Visibilities will frequently be reduced to less than one-quarter mile.

c) Blowing snow - Wind driven snow that reduces visibility to six (6) miles or less causing

significant drifting. Blowing snow may be snow that is falling and/or loose snow on the ground picked up by the wind.

d) Conflagration - A large destructive fire; which attains such intensity that it creates and

sustains its own wind system. It is most commonly a natural phenomenon, created during some of the largest bushfires, forest fires, and wildfires.

e) Drifting snow - Uneven distribution of snowfall caused by strong surface winds. Drifting

snow is usually associated with blowing snow. f) Flurries – Intermittent light snow with no measurable accumulation; a light dusting is all that

is expected. g) Exposure - The people, property, systems, or functions that could be lost to a hazard.

Generally, exposure includes what lies in the area that the hazard could affect. h) Freeze - Occurs when the surface air temperature is 32 degrees Fahrenheit or below over a

widespread area for a climatologically significant period of time. The term “freeze” is usually restrictive to advective situations or occasions when wind or other conditions prevent frost.

i) Freezing rain or drizzle – Rain that falls as a liquid but freezes into an icy glaze when

it hits the ground or other surfaces such as trees, cars, and roads=. j) Frost - The formation of thin ice crystals on the ground or other surfaces in the form of

scales, needles, feathers, or fans. Frost develops when the temperature of the earth's surface falls below 32 degrees Fahrenheit, but because frost is primarily an event that occurs as the result of radiation cooling, it frequently occurs with air temperatures in the middle 30s.

k) Graupel - Small pellets of ice created when super-cooled water droplets coat or rime, a snowflake. The pellets are cloudy or white, not clear like sleet, and a re often mistaken for hail. Same as snow pellets or small hail.

l) Gustnado - A whirlwind of dust or debris at or near the ground with no condensation funnel.

Typically forms as an eddy in thunderstorm outflows. m) Hail - A form of showery precipitation in the form of irregular pellets or balls of thin ice that

occur when updrafts in thunderstorms carry raindrops upward into extremely cold areas of the atmosphere where they freeze into ice.

n) Heavy snow - This definition depends on the region of the USA. In Massachusetts, heavy snow means that six (6) or more inches of snow have fallen in 12 hours, or eight (8) inches in 24 hours. Heavy snow is also observed when snow is falling at a rate of one (1) inch per hour.

o) Heavy Snow Warning - Snow accumulations are expected to approach or exceed six (6)

inches in 12 hours or eight (8) inches or more in 24 hours but will not be accompanied by significant wind. During a heavy snow warning, freezing rain and sleet are not expected.

p) Hurricane - An intense tropical cyclone in the Atlantic, Caribbean Sea, Gulf of Mexico, or

eastern Pacific, which the maximum 1-minute sustained surface wind is 74 mph or greater. q) Ice Storm - An ice storm is used to describe occasions when damaging accumulation of

ice are expected during freezing rain situations. Significant accumulations of ice are recognized to pull down trees and utility lines, resulting in power loss; they are defined as one-quarter inch or greater.

r) Ice Storm Warning – Predicted significant coating of freezing rain; one-quarter inch or more

is expected to accumulate in an area. s) Mitigation - The process of reducing the severity of the impact of natural hazards

through planning. Each hazard requires a specific type of mitigation. In some cases, we can use engineering solutions (such as an earthquake-resistant building) to at least temporarily reduce the impact of a natural hazard. In other cases, the only form of mitigation that is guaranteed to be successful is to limit or not allow human activities where the hazard occurs (such as in floodplains).

t) Natural Disaster - A hazard event caused by nature or the natural process of the earth, such as

a flood or tornado. Natural disasters result in widespread destruction or death to the lives of

individuals, damaging their property, causing economic loss and/or the inability for a population to rebuild.

u) Natural Hazard - An act or phenomenon that has the potential to produce harm or

other undesirable consequences to a person or thing. v) Risk - Depends on all three factors: hazard, vulnerability, and exposure. Risk is the estimated

impact that a hazard would have on people, services, facilities, and structures in a community. It refers to the likelihood of a hazard event resulting in an adverse condition that causes injury or damage.

w) Sleet – Pellets of ice composed of frozen or mostly frozen rain drops or refrozen partially

melted snowflakes. Sleet usually bounces when hitting a surface and does not stick to objects. However, it can accumulate like snow and cause a hazard to motorists. Heavy sleet occurs when a half of an inch of sleet accumulates

x) Snow Showers - Snow falling at varying intensities for brief periods of time. Some

accumulation is possible. y) Snow Squalls - Intense, but of limited duration, periods of moderate to heavy

snowfall, accompanied by strong, gusty surface winds and possible lightning. z) Storm Surge – An abnormal rise in sea level, accompanying a hurricane or other intense

storm, whose height is the difference between the observed level of the sea surface and the level that would have occurred in the absence of the cyclone. Storm surge is usually estimated by subtracting the normal or astronomic tide from the observed storm tide. Storm surges can reach 25’ high and 50-100 miles wide. This can cause severe erosion, major flooding and extensive damage to coastal areas.

aa) Sustained Wind - Two-minute average wind measured at about 33’ above the surface. bb) Technological Disaster - A disaster that results from a technological or man-made hazard event. cc) Technological Haz ard - A hazard that originates in accidental or intentional human activity (oil spill, chemical spill, building fires, terrorism, etc.) dd) Tropical Depression - A tropical cyclone in which the maximum 1-minute sustained surface wind is 38 mph or less.

ee) Tropical Storm - A tropical cyclone in which the maximum 1-minute sustained surface wind ranges from 39-73 mph. ff) Vulnerability - Susceptibility to physical injury, harm, damage, or economic loss. It depends on an asset’s construction, contents, and economic value of its functions. Vulnerability assessment provides the extent of injury and damages that may result from a hazard event of a given intensity in a given area. gg) Wind Chill Warning - Life-threatening wind chills reaching minus 50 degrees Fahrenheit or lower. Criteria varies by state. hh) Watch (Storm) - A watch is used when the risk of a hazardous weather event has increased significantly, but the occurrence, location and timing are still uncertain. ii) Warning/Advisory (Storm) - These products are issued when a hazardous weather event is occurring, is imminent, or has a very high probability of occurrence. A warning is used for conditions posing a threat to life or property. Advisories are for less serious conditions that cause significant inconvenience and, if caution is not exercised, could lead to situations that may threaten life and property. jj) Whiteout - A condition caused by falling and/or blowing snow that reduces visibility to nothing or zero miles; typically, only a few feet. Whiteouts can rapidly occur, blinding motorists and creating chain-reaction crashes involving multiple vehicles. Whiteouts are most frequent during blizzards. kk) Wind Chill - The wind chill is based on the rate of heat loss from exposed skin caused by the combined effects of wind and cold. As the wind increases, heat is carried away from the body at an accelerated rate, driving down the body temperature. This temperature is the reading the body "feels" given the combination of wind and air temperature. At wind speeds of four ( 4 ) mph or less, the wind chill temperature is the same as the actual air temperature. The threshold for potentially dangerous wind chill conditions is about negative 20 degrees Fahrenheit.

APPENDIX G Repetitive Loss Properties

State Name Community Name Zip Code Occupancy Losses Total Paid MASSACHUSETTS WORCESTER, CITY OF 016100000 2-4 FAMILY 2 $4,546.95 MASSACHUSETTS WORCESTER, CITY OF 016101839 SINGLE FMLY 2 $15,523.14 MASSACHUSETTS WORCESTER, CITY OF 01610 SINGLE FMLY 3 $8,766.30 MASSACHUSETTS WORCESTER, CITY OF 016102632 OTHR-NONRES 3 $227,348.88 MASSACHUSETTS WORCESTER, CITY OF 016102664 BUSI-NONRES 2 $746,489.08 MASSACHUSETTS WORCESTER, CITY OF 016101850 OTHR-NONRES 3 $60,369.84 MASSACHUSETTS WORCESTER, CITY OF 016081525 OTHR-NONRES 2 $51,478.67 MASSACHUSETTS WORCESTER, CITY OF 016101895 2-4 FAMILY 3 $29,784.34 MASSACHUSETTS WORCESTER, CITY OF 016043819 OTHR-NONRES 2 $11,495.63 MASSACHUSETTS WORCESTER, CITY OF 016053350 ASSMD CONDO 15 $324,073.59 MASSACHUSETTS WORCESTER, CITY OF 016023456 2-4 FAMILY 2 $33,845.67 MASSACHUSETTS WORCESTER, CITY OF 016023427 2-4 FAMILY 2 $11,310.91 MASSACHUSETTS WORCESTER, CITY OF 016020000 SINGLE FMLY 2 $9,465.69 MASSACHUSETTS WORCESTER, CITY OF 016020000 SINGLE FMLY 2 $11,603.90 MASSACHUSETTS WORCESTER, CITY OF 016102192 OTHR-NONRES 2 $23,527.52 MASSACHUSETTS WORCESTER, CITY OF 016102176 2-4 FAMILY 2 $25,909.79 MASSACHUSETTS WORCESTER, CITY OF 01610-2309 2-4 FAMILY 3 $11,511.74 MASSACHUSETTS WORCESTER, CITY OF 01610 2-4 FAMILY 2 $16,510.38 MASSACHUSETTS WORCESTER, CITY OF 016063523 SINGLE FMLY 2 $13,084.08 MASSACHUSETTS WORCESTER, CITY OF 016081114 ASSMD CONDO 2 $74,165.70 MASSACHUSETTS WORCESTER, CITY OF 016102625 SINGLE FMLY 2 $17,066.84 MASSACHUSETTS WORCESTER, CITY OF 016071534 OTHR-NONRES 2 $36,144.20 MASSACHUSETTS WORCESTER, CITY OF 01604 OTHR-NONRES 3 $25,205.13 MASSACHUSETTS WORCESTER, CITY OF 01604 OTHR-NONRES 2 $5,715.27 MASSACHUSETTS WORCESTER, CITY OF 016044004 OTHR-NONRES 3 $22,975.47 MASSACHUSETTS WORCESTER, CITY OF 01608 OTHR-NONRES 2 $40,441.15 MASSACHUSETTS WORCESTER, CITY OF 016081211 OTHR-NONRES 2 $40,455.01 MASSACHUSETTS WORCESTER, CITY OF 01608 OTHR-NONRES 3 $7,145.36 MASSACHUSETTS WORCESTER, CITY OF 016081304 ASSMD CONDO 3 $151,284.23 MASSACHUSETTS WORCESTER, CITY OF 06108 OTHR-NONRES 5 $177,301.13 MASSACHUSETTS WORCESTER, CITY OF 016044017 OTHR-NONRES 3 $77,397.92

appendix b critical infrastructure ma appendix b... · 2018-05-08 · algarin, maria: 22 thorne...

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