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Shareholder Information

Five Year Record

Consolidated income statement2011/12million

Underlying revenue1!"ercentage change

Underlying o#erating #ro$t / %&I'2!Underlying net $nance costs! / income1!

Underlying #ro$t (efore ta)1!"ercentage changeClosed (usinesses*c+uired intangi(le amortisation,et restructuring charges&usiness im#airment charges-ther itemsChanges in #ension (ene$ts"ro$t on sale of investment

,et fair value remeasurements

.oss! / #ro$t (efore ta) continuing o#erationsIncome ta) e)#ense

.oss! / #ro$t after ta) continuing o#erations.oss after ta) discontinued o#erations

.oss! / #ro$t for the #eriod

Underlying diluted earnings #er share #ence!1!"ercentage change

134 0356

117315538!

403 1430!6 239! 537! 138! 1930! 8239 23!

113!5531!

1239!

1239!

131#8138!6

Consolidated cash :o;2011/12million

Underlying #ro$t (efore ta)1!Closed (usinesses loss (efore ta)ing ca#ital movements'a)ation,et ca#ital e)#enditure-ther

Free Cash Flo; (efore restructuring items 8!,et restructuring and other one?o@ items

Free Cash Flo;5!

Closing net de(t! / funds.ess restricted funds7!

Unrestricted net de(t7!

403 239!18317323!8138! 934

14531583!

18038

10530!11530!

2130!

182

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Consolidated (alance sheet 2012million

,on?current assetsAood;illIntangi(le assets'angi(le assets-ther non?current assets

Current assetsInventories-ther current assetsShort term investmentsCash and cash e+uivalents

*ssets held for sale

'otal assets

Current lia(ilities&an> overdrafts-ther (orro;ings-(ligations under $nance leases-ther current lia(ilities"rovisions

4503493150351238

170137

4532853 438813

175539

80535

173! 1237! 831!18534! 13!

18534!

,et current lia(ilities

,on?current lia(ilities

&orro;ings-(ligations under $nance leasesRetirement (ene$t o(ligations-ther non?current lia(ilities"rovisions

293!

1543! 939!230!24735! 193!

0434!

.ia(ilities associated ;ith assets classi$ed as held for sale

'otal lia(ilities

,et assets

%+uity shareholdersB funds%+uity non?controlling interests

'otal e+uity

25235!

50530

89135123

50530

,otes1! Underlying $gures e)clude the e@ects of trading results of closed (usinesses amortisation of ac+uired intangi(les net restructuring and (usiness im#airment charges and other one?o@ non?recurring items #ro$ts on sale of investments and net fair value remeasurements of $nancial instruments and ;here a##lica(le discontinued o#erations32! %&I' e+uates to underlying o#erating #ro$t38! Free Cash Flo; (efore restructuring items includes dividend #ayments to non?controlling interests minority shareholders!35! Free Cash Flo; relates to continuing o#erations and com#rises net cash :o; generated f rom o#erations (efore s#ecial #ension contri(utions less net $nance e)#ense less income ta) and net ca#ital e)#enditure37! Unrestricted net de(t com#rise cash and cash e+uivalents short term investments and (orro;ings and e)clude restricted funds ;hich #redominantly com#rise funds held under t rust to fund #otential customer su##ort agreement lia(ilities3

ShaInfo

*nnual Re#ort and *ccounts 2011/12