Appendix 2

Standards

The British Standard for Lone Worker Device Services, and the benchmark for lone worker solutions in The United Kingdom.

Most recently re-published in 2016, SoloProtect was the first company in the UK to be audited and accredited against the latest iteration of the standard (BS 8484:2016).

BS 8484

The European Standard for Alarm Receiving Centres (ARC), and a primary consideration of BS8484, in relation to standards relating to the provision of ARC services.

EN 50518

Live TrainingWe offer a full suite of training videos aimed at

providing the answers you need about our services

We provide you with a range of high quality training options and aim to be as flexible as possible in order to ensure all SoloProtect users are

comfortable and confident in how to use their device.

On Demand Training

An easy-to-use, online interface to manage your lone workers and SoloProtect devices. Easily set up users, groups and devices, store personal, vehicle and medical details all in one place with full access

to training and support.

Upload, Assign and Group Users to devices and escalations.

Device Overview | SoloProtect ID

Red Alert link to DesignatedAlarm Receiving Centre

Discreet DesignIncapacitation

Detection

Multi ‘Red Alert’Activation Options

Accurate and FastGeolocation

Always in Touch

Device Overview | SoloProtect ID Pro

Live Stream Video over Cellular Connection

Indoor Location using Wi-Fi Sniffing and Bluetooth Beacons

LCD Screen

Push Messaging on Risk Future Proofing with FOTA (Firmware Over the Air)

NFC for Tagging/Audit

Device Overview | SoloProtect Go

Red Alert link to DesignatedAlarm Receiving Centre

Discreet Design IncapacitationDetection

Accurate and Fast Geolocation

Always in Touch Lightest and Smallest Lone Worker Device

• Smartwatch Form Factor• Icon driven interface – intuitive design• Red Alert & Amber Alert functions• Incapacitation Alert• BS8484: 2016 approved• Pedometer• Heart rate measurement• Same 24/7 support via SoloProtect ARC

Scheduled – roadmap from March ’18

The smart way to protect lone workers exposed to infrequent risk.

An easy-to-use, clear user interface allows a user to switch from the homepage, to their safety functions at the push of a button.

Includes Red Alert (24/7 link to ARC), Safety Check and Device Check.

Incapacitation Capabilities

SoloProtect ID and SoloProtect ID Pro will detect tilt and non-movement, consistent with a worker being incapacitated. This will facilitate an automatic Incapacitation ‘Red Alert’ raised with the Alarm Receiving Centre

Key Functions

Device Check

Reassures you that you can rely on the SoloProtect solution prior to entering any location or situation.

• Check signal strength• Battery power• GPS location

Amber Alert

Leave a ‘Amber Alert’ message with key contextual information that will assist responders, in the event of a ‘Red Alert’.

An ‘Amber Alert’ is a key part of your lone worker dynamic risk assessment.

Red Alert

Activating ‘Red Alert’ initiates an audiocommunication channel to the Alarm Receiving Centre

The ‘Red Alert’ will automatically send the latest GPS coordinates to our Alarm Receiving Centre for emergency services.

Alarm Receiving CentreProviding a dedicated full-service monitoring and response solution able to quickly dispatch emergency

services if needed. Staffed with our highly trained operators, 24/7 and 365 days a year.