A Action

Boston Consulting Group

Davenport

Eversheim

Appendices

Appendices

Sources of Method Descriptions Action Inc., Action Workflow Analyst User's Guide, Version 1.0, Alamada/CA 1993

Action Inc., Introduction to Action Workflow Analysis, 1994

Medina-Mora, R., Winograd, T., Flores, R., Flores, F., The Action Workflow Approach to Workflow Management Technology, in: ACM (ed.), Proceedings of the "1992 Conference on Computer­Supported Cooperative Work", Toronto 1992, pp. 1-10

Boston Consulting Group, Reengineering - Die Managementper­spektive, Dusseldorf et al. 1993

Davenport, Th., Process Innovation. Reengineering work with Information Technology, Harvard Business School Press, Boston 1993

Davenport, Th., Short, J.E, The Industrial Engineering: Informa­tion Technology and Business Process Redesign, in: Sloan Management Review, Summer 1990, pp. 11-27

Eversheim, W., Muller, S., Heuser, Th., "Schlanke" Informations­flusse schaffen: Integration der Produktion in Unternehmen des Sondermaschinen- und Anlagenbaus, Teil 2, in: VDI-Z, Vol. 134, 1992, No. 11, pp. 66-69

Tranckner, J.-H., Entwicklung eines prozess- und e1ementorien­tierten Modells zur Analyse und Gestaltung der technischen Auftragsabwicklung von komplexen Produkten, doctoral thesis, Aachen 1990

Lean Production: Schlanke Auftragsabwicklung durch Prozes­sanalyse und -gestaltung, St. Gallen, Working paper, Institut fur Technologiemanagement, University of St. Gallen, St. Gallen April 1993

Anwenderkreis PROPLAN: Vorstellung der zukunftigen Entwick­lung des Systems "PROPLAN", Working paper, Institut fur Tech­nologiemanagement der Hochschule St. Gallen and Laboratorium fur Werkzeugmaschinen und Betriebslehre, RWTH Aachen, St. Gallen! Aachen 1994

307

A Sources of Method Descriptions

FerstllSinz

Hammer

Hansen

Harrington

Johansson

Malone

Manganellil Klein

McKinsey & Company

308

Ferstl, O.K, Sinz, E.J., Der Ansatz des Semantischen Objektmod­ells (SOM) zur Modellierung von Geschaftsprozessen, in: Wirt­schaftsinformatik Vol. 37, 1995, No.3, p. 209

Ferstl, O.K, Sinz, E.J., From Business Process Modelling to the Specification of Distributed Business Application Systems - An Object Oriented Approach, Bamberger Beitrage zur Wirtschafts­informatik No. 20, Bamberg 1994

Hammer, M., Reengineering: The Implementation Perspective, Workshop paper (14-16 December 1993), Center for Reengi­neering Leadership, Boston 1993

Hammer, M., Champy, J., Reengineering the Corporation. A Manifesto for Business Revolution, Harper Business, New York 1993

Hammer, M., Reengineering Work: Don't Automate-Obliterate, in: Harvard Business Review, July-August 1990, pp. 104-111

Hansen, G.A., Automating Business Process Reengineering, Prentice Hall, Englewood Cliffs, 1994

Harrington, H.]., Business Process Improvement, McGraw-Hill, New York et al. 1991

Johansson, H.J., McHugh, P., Pendlebury, A.J., Wheeler, W.A. III, Business Process Reengineering - Break Point Strategies for Market Dominance, John Wiley & Sons, Chichester et al. 1993

Malone, Th.W., Crowston, K, Lee, J., Pentland, B., Tools for inventing organizations: Toward a handbook of organizational processes, Working Paper des Center for Coordination Science, Massachusetts Institute of Technology, Cambridge 1993

Malone, Th.W., Crowston, K, Toward a interdisciplinary theory of coordination, Working Paper No. 120, Center for Coordination Science, Massachusetts Institute of Technology, Cambridge 1991

Manganelli, R. L., Klein, M. M., The Reengineemg Handbook: A Step-by-Step Guide to Business Transformation, Amacom, New York 1994

Antares Alliance Group, Rapid Re User Guide, Release 1.0, New York 1995

Hagel, J., Keeping CPR on track, in: The McKinsey Quarterly, Vol. 30, 1993, No.1, pp. 59-72

Oslerle

Scheer

Appendices

Hall, G., Rosenthal, J., Wade, ]., How to Make Reengineering Really Work, in: HalVard Business Review, Vol. 71, 1993, No­vember-December, pp. 119-131

Heygate, R., Immoderate redesign, in: The McKinsey Quarterly, Vol. 30, 1993, No.1, pp. 72-87

Hoch, Th., Franz, U., Schrnitgen, S., Redesign des Siemens­Nixdorf SelVice und die Erweiterung von Business Process Redesign zu IT-enabled Business Innovation, in: Konig, W. (ed.), Wirtschaftsinforrnatik '95, Physica, Heidelberg 1995, pp. 513-530

Kaplan, B., Murdock, L., Core Process Redesign, in: The McKin­sey Quarterly, Vol. 28, 1991, No.2, pp. 27-43

Hess, Th., Entwurf betrieblicher Prozesse, Gabler, Wiesbaden 1996

Information Management Group (IMG) , PRO MET BPR: Metho­denhandbuch fur den Entwurf von Geschaftsprozessen, Version 2.0, St. Gallen and Munich 1996

6sterle, H., Business in the Information Age - Heading for new Processes, Springer, Heidelberg, 1995

6sterle, H., Business Engineering, Vol. 1: Entwurfstechniken, 2nd edition, Springer, Berlin et al. 1995

6sterle, H., Brenner, c., Gassner, Ch., Gutzwiller, Th., Hess, Th., Business Engineering, Vol. 2: Fallbeispiel, 2nd edition, Springer, Berlin et al. 1995

Scheer, A.-W., Architektur integrierter Inforrnationssysteme -Grundlagen fur die Unternehmensmodellierung, 2nd edition, Springer, Heidelberg 1992

Scheer, A.-W., Wirtschaftsinformatik: Referenzmodelle fur indu­strielle Geschaftsprozesse, 6th edition, Springer, Heidelberg 1995

Keller, G., Meinhard, S., DV-gesttitzte Beratung bei der SAP­Softwareeinfiihrung, in: Handbuch der modernen Datenverar­beitung - Theorie und Praxis der Wirtschaftsinformatik, Vol. 21, 1994, No. 175, pp. 74-88

Keller, G., Ntittgens, M., Scheer, A.-W., Sernantische Prozessmo­dellierung auf der Grundlage "Ereignisgesteuerter Prozessketten (EPK)", Working paper No. 89, Institut fur Wirtschaftsinforrnatik der Universitat des Saarlandes, Saarbrticken 1992

309

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ABC FlowCharter

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316

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Micrografx (Deutschland) GmbH Abt. Info-Service Postfach 14 18 0-85704 UnterschleiBheirn Germany Phone ++49 - 89 - 321 73 290 Fax ++49 - 89 - 321 73 299

WWW: hhtp://www.micrografx.com

ibo Software GmbH Sandusweg 3 0-35435 Wenenberg Germany Phone ++49 - 641 - 98210 -70 Fax ++49 - 641 - 98210 - 50

AiDerk:a' t%J1' ' ~.,,,0"'f'U~i:;~~;:. "15",: 'x; .. 'i

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lIMtAsia <.

MicrografxJapan 6-22-11 Honche Nakano-Ku Tokyo 164 Japan

L+ Micrografx Limited Forsyth Road Woking Surrey, GU21 5RS UK

FIIarope ,~.

INTER-mEX AG Ueberland.strasse 105 CH-8600 Diibendorf Swil2.erland

Phone ++41 - 01- 8028686 Fax ++41 - 01- 8028698

ARIS Toolset

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,~~~. .-' '''' ... IDS prof. Schee.r, Inc. Chadds Ford Business Campus Brandywine 2 Building, Suite 307 Chadds Ford, PA 19317 U.S.A.

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IBM Corporation Software Solutions PO Box 100 Somers, NY 10589 U.S.A. Phone ++49 - 7031 - 16 67 36 (for information) Pax ++49 - 7031 - 16 67 36

WWW: http://www.software.ibm.com

Appendices

~ ., , . : ,-'; .

IDS Prof. Scheer GeseUschaft fOr integrierte Daten-verarbeitungssysteme mbH Posttach 101534 o - 66015 Saarbrilcken Germany Phone ++49 - 681 - 9921-0 Pax ++49 - 681 - 9921-701

Dual Zentrum GmbH GillestraBe 2 0-01219 Dresden Germany

Phone ++49 - 351 - 477 - 91 - 0 Pax ++49 - 351 - 477 - 91 - 99

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317

C Tool Suppliers

CASEwise Modeler / Simulator

DesignllDEF

Extend

318

~ --I ~ " , Contact: CASEwise Systems Ltd. Crayson Jenkis Swiss Cottage House 85 Wells Ave., Suite 200 9-13 Swiss Terrace Newton MA 02159 London NW64RR

U.S.A. U.K.

Phone ++44 - 171 - 722 - 4000

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Meta Software Corp. Micro Match Limited 125 CambridgePark Drive 10 Salamanca Cambridge Wellington Pm MA 02140 Crowthome U.S.A. Berkshire RG45 6AP

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Phone ++1 - 617 - 576 - 6920 Phone ++44 - 1344 - 772794

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6830 Via Del Oro, Suite 230 Daiichi-Kasuya Building 8F San Jose, CA 95119 2-9 Sakuragaoka-Cho, Shibuya Ku U.S.A. Tokyo 150

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Email extend@imaginethatinc.com Email 3s@super.win.or.jp

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Phone Phone Phone ++41 - 01 - 8500822 ++33 - 78 - 23 - 1651 ++46 - 8 - 660 - 2180 Fruc Fruc Fruc ++41 - 01 - 8500822 ++33 - 72 - 27 - 1606 ++46 - 8 - 660 - 2183

Email 73524.1401@ Email compuserve.com duke@mn.medstroms.se

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Appendices

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Infologistik Inc. Infologistik GmbH 1950 Stemmons Freeway, Suite 2017 Budapester Str. 23 Dallas, Texas 75207-3199 0-81669 MUnchen U.S.A. Germany Phone ++1 - 214 - 746 -4680 Phone ++49 - 89 - 689 31 31 Fax ++1 - 214 - 746 - 4015 Fax ++49 - 89 - 689 31 34 Email 100043.2202@compuserve.com Email 100073.2765@compuserve.com

Siemens Nixdorf Information Systems (Germany, Switzerland, Italy)

WWW: http:/ /www.infologistik.com

ithink AIQerk:a ltdhipe :" High Pe,rformance Systems Inc. CogniNS Systems Ltd. 45 Lyme Road 1 Park View Hanover, NH 03755 Harrogate North U.S.A. Yorkshire HG1 5LY

U.K.

Phone ++ 1 - 603 - 643 - 9639 Phone ++44 - 1423 - 562622

Fax ++ 1 -603 - 643 - 9502 Fax ++44 - 1423 - 564916

KEY:Model I ~, .'. . .. v .. ':,."," "". ;L: I.~ , '. . ,;, ,','

Sterling Software Sterling Software Applications Development Division Shirakiji Building 2-33 3340 Paechtree Road Higashi-Gotanda 1-chome N.E. Shinagawa-ku Atlanta, GA 30326 Tokyo 141

U.S.A. Japan Phone ++ 1 - 33 (1) 44 17 6400 Phone ++81 (3) 3473 - 6810

Fax ++81 (3) 3473 - 6910

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Phone ++41 - 01 - 8383535 Fax ++41 - 01 - 8383500

319

C Tool Suppliers

oCTAVe

PROMET-BPR­Toolset

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IMG Information Managment Group Sphigenstrasse 9 CH-9008 St. Gallen Switzerland Phone ++41 - 71 - 244 75 84 Fax ++41 - 71 - 244 75 61

Seltor Corp. Business Solutions Group 333 Middlefield Road Second Floor Menlo Park, CA 94025 U.S.A. Phone ++1 - 415 - 462 - 4200 Fax ++1 - 415 - 462 - 4201 Email supportCscitor.com

ORACLE Corperation 500 Oracle Parkway Redwood Shores CA 94065 U.S.A

Phone ++1 - 415 - 506 - 7000 Fax ++1 - 415 - 506 - 1108

SeltorGmbH Platter Strasse 79 D-65232 Taunusstein Germany

Phone ++49 - 180 - 535 6880 Fax ++49 - 180 - 535 6889 Email infoCscitorgmbh.ccmail.

compuserve.com

Oracle Corporation Japan New Otani Garden Court 4-1 Kioi-cho Chiyoda-Ku Tokyo 102 Japan Phone ++81 - 3 -5213 - 6666 Fax ++81 - 3 - 5213 - 6600

Process Modeller {Part 2)

ProcessWise WorkBench

PROMET-BPR­Toolset

Proplan

Quesheet

ORACLE Software (Schweiz) AG Riedstrasse 10 Postfach 392 CH-8953 Dietikon Switzerland

Phone ++41 - 1 - 741 40 20 Fax ++41 - 1 - 740 46 41

WWW: http://www.oracle.com

ICL Enterprise Systems Business Process Management Unit Forest Road Feltham TW13 7EJ U.K. Phone ++44 - 181 - 890 1414 Fax ++44 - 181 - 893 2672

IMG Information Managment Group Splugenstrasse 9 CH-9008 St. Gallen Switzerland Phone ++41 - 71 - 244 75 84 Fax ++41 - 71 - 244 75 61

GPS Gesellschaft fur Produktstruktu­rierung und Systementwicklung AG Dufourstr. 123 CH-9000 St. Gallen Switzerland Phone ++41 - 71 - 2788877 Fax ++41 - 71 - 2788892

QueSheet Technology (Europe) Sheraton House, Castle Park Cambridge CB3 OAX

U.K. Phone ++44 - 1223 - 467531 Fax ++44 - 1223 - 460178

Appendices

GPS mbH Technologie Park Herzogenrath KaiserstraBe 100 D-52134 Herzogenrath

! Germany I Phone ++49 - 2407 - 50 69 I Fax ++49 - 2407 - 27 78

321

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RADitor Co-Ordination Systems Ltd.

RapidRe-Toolset

ReThink

SPARKS

WizdomWorks!

322

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Phone ++44 - 249 - 44 88 70 Fax ++44 - 249 - 44 82 00

Antares Alliance Group 17304 Preston Rd., Suite 1200 Dallas, TX 75252 U.S.A ++1 - 214 - 4475500 ++1 - 214 - 4475783

AmerIca

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Phone ++1 - 617 - 547 - 2500 Fax ++1·617 - 547 - 1962 Email info@gensym.com

Europe ..,. , Gensym GmbH Firkenweg 1 0-85774 Unterfohring Gennany

C&L Unternehmensberatung New-York-Ring 13 D-22297 Hamburg Germany Phone ++49 - 40 6378 - 0 Fax ++49 - 40 6378 - 1020

Wizdom Systems, Inc. 1300 Iroquois Avenue NapervUie, IL 60563 Phone ++1 - 708 - 357 3000 Fax ++ 1 - 708 - 357 3059

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_AsIa Itochu Techno Science Corp. Mr. Mitsonurl Toyoda Sanai Bldg. 4-15 Komazawa l-chome Setagaya-ku, Tokyo 154 Japan Phone ++81 - 3 - 3419 - 9167 Fax ++81 - 3. -3419 - 9089

".' Phone ++49 - 89 - 9506050 Fax ++49 - 89 - 9503388

References

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