app and software pivot chart

CategoryApplication And Software

Total Result

Title Descriptio (empty)

Image resizer

Request for Laptop, Email Account, & Fixed Line

Access EP2P from outside

Access to EDMS

Access to MS One Note for NAZA & NHE

Adobe Flash Player

Adobe Reader not respondingAdobe Reader not responding.

Agresso

Agresso install Agresso on my laptop

Agresso excelarator

Agresso login

AGRESSO system

agresso-login

Agresso-Maizura Abdul Moeen

Biztrak

Cannot print email

Cannot Scan & Open Shared Folder

Changing ccm@cyberview to a valid email address

Chrome constantly crashing

Chrome Crashing

Classification of Junk E-mail

Connection to Scanner

Request for image resiver software to be installed into pc.Purpose : To resize photos that need to be uploaded onto HIPZone, Yammer etc

Thank you.

to enter ep2p application from outside.

Thank you.MYK

Kindly grant access to MS One Note to NAZA & NHE wrt CSPM folders with immediate effect.

Hi IT Team,HCD is planning to do an online assessment for the names listed below. Appreciate if you assist us to ensure that their notebooks are equipped with Adobe Flash Player by Wednesday:NoEIDEmployee NameDivisionDepartmentPosition1CV0036Narila HasbullahPyMDFacility & Township MgtGeneral Manager2CV0025Izatul Arini Mohd Ariff AlbakriFINFINGeneral Manager3CV0011Mohd Yuri Md KhaliliBDPBusiness Dev & MktgGeneral Manager4CV0177Amirah MansorCSDCSDGeneral Manager5CV0203Mahadhir AzizTHDDTHDDGeneral Manager6CV0176Azhari ShaariPMDPMDGeneral Manager7CV0175Mohd Najib IbrahimPyMDPyMDGeneral Manager8PMSBAzharuddin bin IsmailPMSBHead of CompanyGeneral Manager9FSBAbdul rahman bin Mohd SaadFSBHead of CompanyGeneral Manager10CV0017Siti Zaliha AhmadBDPCSPMAssistant General Manager11CV0093Md. Nazri TuminCCDCCDAssistant General Manager12CV0044Ahmad Faizul RamliBDPBDPAssistant General Manager13CV0028Ekhwan Nazli IbrahimIADIADAssistant General Manager14CV0190Suhani Mohd DomHCDHCDAssistant General Manager15CV0072Katheja Begum Kither MohamedCCDPr & MediaSenior Manager16CV0098Ridzuan JaafarHCDESSenior Manager17CV0095Fazlyn Juliana Mohd KamalCCDBrand,Promotions & EventsSenior Manager18CV0060Mohamad Roshdi ZakariaCCDStakeholder Relations & Client ServicesSenior Manager19CV0108Rozila Abdul AzizFINFin. Reporting & PlanningSenior Manager20CV0032Azlan IshakCSDDoc. Mgt&Gen. AdminSenior Manager21CV0068Azami RamliPMDM&ESenior Manager22CV0100Azli NordinCSDLCCSSenior Manager23CV0150Farah Hana Muhammad KhirCSDProcurementSenior Manager24CV0192Wan Fazryl Nizam Omar FaroukFINCorp. FinanceSenior Manager25CV0178Halisah IbrahimCSDCorp. Strategy & PerformanceSenior Manager26CV0180Tg Mohd Azrul Tg AzharCSDITSenior Manager27CV0196Siti Shafinaz Md SalimTHDDProg&Policies DevSenior Manager28CV0174Abdul Aziz AndimoriPMDC&SSenior Manager29CV0141Saifulzaman Abu HassanPMDProject ContractsSenior Manager30CV0014Nurul Diana Intan Zafirah IshakHCDODManager31CV0058Noor Azfinah IshakTHDDInvestment PromotionManager

Login Failed-need to access the system

I can login to Agresso but my department not display inside the system

TQ

Puan Rozila has forgot her password. Thus, she cannot login to the system

thank you

Tqiu!

Cannot print email.Dtg esok eh..TQ


Thanks!

2) It also comes with other softwares (tune up utilities and Skype)3) Windows often not responding and cannot shut down normally.

Hello,After installing Bluestack its impossible to use Google chrome. Its always not responding :(

Could not print color for documents.

data & program lost

distribution email

EDMS

EDMS

Email and Desktop for New Practical Trainee

Excellerator -Agreeso

google chrome

I need to install more fonts into my pc

install adobe flash

Install Filehold Desktop application (FDA) to users

Install Skype

Installation of Agresso

Installation of Bluestacks

Installation of EDMS(empty)

Installation of Visio

Installation of Visio (trial version)

Microsoft office

1. My MS Word is missing proofing tool - please help to add 2. MS Picture Manager - http://microsoft-office-picture-manager.apponic.com/ - I've taken initiative to look for the download link. Please help to install, need to use it. 3. Need to know if adobe acrobat can open and edit other softwares such as indesign 4. How much to purchase the software for use ?Microsoft Office - picture manager

Can I have the picture manager installed on my laptop ? If not available in current MO, how about an older version ? Quite troublesome not able to quickly edit photos.MS Project software

Need Scanner folder routing

Need to update chrome version

New trainee for Document Management & General Admin : Wan Mohamad Shahreza

Unable to send scanned document from scanner to mailbox/dedicated folder

Please solve the problem the soonest possible.

my data & misrosoft office is lost....need to istall back.

to create a distribution email for Stakeholder Relations & Client Services Department that include roshdi, ashraf and nazri email in it.

Install Filehold Desktop Application (FDA)

to install EDMS File Hold as urgent task to download Procurement Advertisement Forms.

Kindly install my Excellerator (to retrieve data from System into ExceL) .Please, need urgently

Kindly help to installed this software in my laptop.

Kindly assist. Thanks

seek help to install adobe flash program

Faris, Ekhwan, Azli,Sitti Fatimah , Azlin Abdul Rahman, Nurul Diana (NDI), Ridzuan (RJ), Rosdi (MRZ), Mahadhir Aziz, Noor Azfinah, Athirah Tan, Zarina (PMD), Azami, Saifulzaman, Faiz Sarmin, Najib Ibrahim, Din Hassan, Narila, Tarmizi Mat, Noor Fadzilah, Faizul (AFR), Siti Zaliha, Abriza

Pls install agresso into my pc

Requesting the installation of Bluestacks for easier updates on social media platforms especially Instagram.

To install Visio (Trial Version) to Azmi Saini (Controlled Document Agent).Thanks.

1. Fatin (PMD)2. Norizati Charlie (PMD)

Re-install of Microsoft Office

I need MS Project Software for my Project Risk Management. Do you have extras ? Rgds

Please help me update - can't use excel online properly.

No email notification from eTicketing No email notification from the system after user submit a ticket.

Outlook cannot start

photostat machine

Problem log in email

Request Big PC Screen for Izatul Arini Mohd Ariff Albakri

Request for Access Card, Laptop, Email Account, Fixed Line, Broadband

Request for Adobe Acrobat Pro

Request For Share Folder

Request for Trainee's Email Address

Request for Zip file

Request to create folder in emailRequest to create new folder and link to others email data. Thank You.

Request to install

RESET WEB OUTLOOK PASSWORD

Rozila Abdul Aziz-Agresso

scan problem

senior executive

Shared Folder

Slow updating of emails

Software Error

The laptop can't scanProblem with short cut. The item 'scan' that this shorcuts refer to has been changed or moved so this shortcut will no longer work properly

To connect printer and scanner at Finance Department

To convert pdf file to Excel format

To install iTunes software on compI need it for viewing materials

Provide desktop, email account, fix lineInstall Filehold Desktop Application (FDA ): EDMS

I can't open Outlook on my laptop. Please assist

not funtion

problem to log in email using the old password

thank you

I would like the software to transfer to my new laptop.

Thank you.

Request to allow usage of zipped file. Unable to unzip file at the moment. Zipped file saved under .rar.

1 - Adobe reader and picture viewer

PLEASE HELP TO RESET.

2. Agresso login failed

it happened again...again..and again......

To install microsoft vision application for Azlan Ishak, Khasha Ismail and Wan Mohamad Shah Reza

Cannot Open the shared folder.TQ

Can this e-ticketing have an option to attach file like my screenshot ?

Outlook continue to give indication of software error despite the software having been reinstalled

I have moved to new workstation at Finance Department. Seeking assistant to configure new printer and scanner.My pc password: qwe1234!

Request to convert pdf to excel format.

Unit 4 Agresso

Update Adobe

Urgent Request > Creating New Email Accounts

Visio (free trial)

Visio Installation

Workflow Testing

yammer

Please install Agresso unit 4 Destop

Update Adobe PDF reader

request to install Visio (free trial) to the followings:-#NameDivisionDepartment1Adlinda Mohd AliTHDIP2Misha Gonzago Abdullah PPD3Mohd Faiz SarminPMDPMD4Zaipaidah OthmanPyMDAM5Ainnur Husna Mohd Nasir FTM - Tenancy6Shamsulzaman Hussin FTM - Facility7Zanudin Abdul Samad FTM - Township8Mariatun Abdul KadirBDPBDM9Abdul Munir Zinal DP10Sitti Fatimah Azzahra Mohd MokhtarCSDLCCS11*Visio installedNoor Liana Mohd Zaki Procurement12Mohd Lutfi Abd Halim IT13Kharsiah Ismail DMGA15Maizura Abdul MoeenFDFRP16Nurfarrahin Mohd FuziHCDOD17Mohd Faizal Nordin ES18Ellie Soraya MohdCCDBPE19Nurul Aqilah Mhd Najri PRM20Mohd Arzairy Ab Rahman SRCS

1) Halisah Ibrahim2) Abd Munir Zinal

eTicketing workflow testing

i cannot login into my yammer. pls help.

HCD is planning to do an online assessment for the names listed below. Appreciate if you assist us to ensure that their notebooks are equipped with Adobe Flash Player by Wednesday:NoEIDEmployee NameDivisionDepartmentPosition1CV0036Narila HasbullahPyMDFacility & Township MgtGeneral Manager2CV0025Izatul Arini Mohd Ariff AlbakriFINFINGeneral Manager3CV0011Mohd Yuri Md KhaliliBDPBusiness Dev & MktgGeneral Manager4CV0177Amirah MansorCSDCSDGeneral Manager5CV0203Mahadhir AzizTHDDTHDDGeneral Manager6CV0176Azhari ShaariPMDPMDGeneral Manager7CV0175Mohd Najib IbrahimPyMDPyMDGeneral Manager8PMSBAzharuddin bin IsmailPMSBHead of CompanyGeneral Manager9FSBAbdul rahman bin Mohd SaadFSBHead of CompanyGeneral Manager10CV0017Siti Zaliha AhmadBDPCSPMAssistant General Manager11CV0093Md. Nazri TuminCCDCCDAssistant General Manager12CV0044Ahmad Faizul RamliBDPBDPAssistant General Manager13CV0028Ekhwan Nazli IbrahimIADIADAssistant General Manager14CV0190Suhani Mohd DomHCDHCDAssistant General Manager15CV0072Katheja Begum Kither MohamedCCDPr & MediaSenior Manager16CV0098Ridzuan JaafarHCDESSenior Manager17CV0095Fazlyn Juliana Mohd KamalCCDBrand,Promotions & EventsSenior Manager18CV0060Mohamad Roshdi ZakariaCCDStakeholder Relations & Client ServicesSenior Manager19CV0108Rozila Abdul AzizFINFin. Reporting & PlanningSenior Manager20CV0032Azlan IshakCSDDoc. Mgt&Gen. AdminSenior Manager21CV0068Azami RamliPMDM&ESenior Manager22CV0100Azli NordinCSDLCCSSenior Manager23CV0150Farah Hana Muhammad KhirCSDProcurementSenior Manager24CV0192Wan Fazryl Nizam Omar FaroukFINCorp. FinanceSenior Manager25CV0178Halisah IbrahimCSDCorp. Strategy & PerformanceSenior Manager26CV0180Tg Mohd Azrul Tg AzharCSDITSenior Manager27CV0196Siti Shafinaz Md SalimTHDDProg&Policies DevSenior Manager28CV0174Abdul Aziz AndimoriPMDC&SSenior Manager29CV0141Saifulzaman Abu HassanPMDProject ContractsSenior Manager30CV0014Nurul Diana Intan Zafirah IshakHCDODManager31CV0058Noor Azfinah IshakTHDDInvestment PromotionManager

1. My MS Word is missing proofing tool - please help to add 2. MS Picture Manager - http://microsoft-office-picture-manager.apponic.com/ - I've taken initiative to look for the download link. Please help to install, need to use it. 3. Need to know if adobe acrobat can open and edit other softwares such as indesign 4. How much to purchase the software for use ?

Can I have the picture manager installed on my laptop ? If not available in current MO, how about an older version ? Quite troublesome not able to quickly edit photos.




Problem with short cut. The item 'scan' that this shorcuts refer to has been changed or moved so this shortcut will no longer work properly




I have moved to new workstation at Finance Department. Seeking assistant to configure new printer and scanner.

Issue ID Category

58 Application And Software



Title

No email notification from eTicketing

Microsoft Office - picture manager


Request to create folder in email

To install iTunes software on comp

Microsoft office

Installation of Bluestacks

Access to EDMS

Agresso

Rozila Abdul Aziz-Agresso

Request for Trainee's Email Address

To convert pdf file to Excel format

Agresso-Maizura Abdul Moeen

Biztrak

MS Project software

Access EP2P from outside

Need Scanner folder routing

Slow updating of emails

Biztrak

EDMS

Installation of EDMS

Urgent Request > Creating New Email Accounts

Request For Share Folder

Request for Zip file

Connection to Scanner

AGRESSO system

Unit 4 Agresso

Need to update chrome version

Chrome constantly crashing

Outlook cannot start

Request for Adobe Acrobat Pro

Chrome Crashing

Installation of Agresso

agresso-login

Software Error

yammer

Excellerator -Agreeso

install adobe flash

Microsoft Office

Classification of Junk E-mail


data & program lost

Agresso excelarator

google chrome

Image resizer

Shared Folder

Update Adobe

Cannot print email

I need to install more fonts into my pc

Email and Desktop for New Practical Trainee

Changing ccm@cyberview to a valid email address

photostat machine

Access to MS One Note for NAZA & NHE

Request Big PC Screen for Izatul Arini Mohd Ariff Albakri

distribution email

Workflow Testing

scan problem

To connect printer and scanner at Finance Department

EDMS

Agresso login

EDMS

Problem log in email

Agresso

RESET WEB OUTLOOK PASSWORD


New trainee for Document Management & General Admin : Wan Mohamad Shahreza

The laptop can't scan

Request for Laptop, Email Account, & Fixed Line

Visio Installation

Adobe Flash Player

Install Skype

EDMS

Request to install

Visio (free trial)

Could not print color for documents.

Adobe Reader not responding

Install Filehold Desktop application (FDA) to users

senior executive

Installation of Visio (trial version)

Installation of Visio

Description

No email notification from the system after user submit a ticket.

Can I have the picture manager installed on my laptop ? If not available in current MO, how about an older version ? Quite troublesome not able to quickly edit photos.

New Hire details :1) Name : Asni Binti Che Abd Aziz. Designation: Manager Division/Department/Unit: Corporate Services/ Legal Compliance & Corporate Secretarial Work Station : Beside Kammy. Date Joined :17 September 2014 Email :[email protected] 2) Name : Puteri Zainab Megat Suhaimi Design : Senior Executive Division/Department : PYMD/ Facility Management Workstation : Fizah's previous workstation Date Joined : 15 September 2014 Email :[email protected] Please ensure all items is ready a day before they report duty. thank you

Request to create new folder and link to others email data. Thank You.

I need it for viewing materials



Unabe to access EDMS via HIPzone since receiving replacement laptop. Login not successful though have tried both domains. Request to install standalone Filehold shortcut while ratifying access to EDMS via HIPzone.Thank you.MYK

Login Failed-need to access the system

1. No agresso in new laptop

2. Agresso login failed

Dear IT Team,The new join details as follows:1. Name: Azidah Solehah ZulhelmiDesignation: Practical TraineeDivision/Department/Unit: Human Capital/Human Capital DevelopmentPractical Duration: 8 Sep 2014 – 8 Jan 2015Work Station: Library & Ainil's workstation Appreciate if your could set up her email address. No need for desktop as she is currently using library and Ainil's PC. Thank you.

Request to convert pdf to excel format.

Please install the agresso system for maizura. thank you

Reinstall Biztrak into my new Lappy... Tqiu!

Dear IT, I need MS Project Software for my Project Risk Management. Do you have extras ? Rgds

to enter ep2p application from outside.

Hi, My new lappy dont have the folder to get my scanned items. Need help to install.

My emails are coming in too slow. At 12.47pm, my emails still stand at 10.39am. thats a 2 hour delay. Can this be resolved ?

Can this e-ticketing have an option to attach file like my screenshot ?

Kindly reinstall my Biztrak urgently.

FYI, interim auidt already commenced last monday.

really need my Biztrak...;(

regards

Please install file hold EDMS software to my laptop.

Thank You,

Need your guys' assistance to create 3 new email addresses to keep track of our online payment on Cyberview's website. These 3 emails addresses will be given to the representatives from the Tech Programmes Development Department, Tenancy Management Department, and Brand and Promotions respectively. These emails will receive a weekly transaction report from our payment gateway provider, WEBONLINE of all the payments made on their pages. The email addresses we'd like to request are: [email protected]@[email protected] Kndly assist, thanks!

Hi, I need IPCM share folder to be connect into my PC.


Unable to send scanned document from scanner to mailbox/dedicated folder

Hi, anyone can assist me to install the AGRESSO system into my PC.TQ

Please install Agresso unit 4 Destop

Please help me update - can't use excel online properly.

Hi there,Thanks for installing bluestacsks for me. But I notice 2 differences after having this:1) Chrome cannot function normally and always crashing. I have to use IE but it crashes to once in a while.2) It also comes with other softwares (tune up utilities and Skype)3) Windows often not responding and cannot shut down normally.

I can't open Outlook on my laptop. Please assist

my previous dekstop had install this acrobat pro.I would like the software to transfer to my new laptop.

Hello,After installing Bluestack its impossible to use Google chrome. Its always not responding :(

Pls install agresso into my pc

Puan Rozila has forgot her password. Thus, she cannot login to the system


i cannot login into my yammer. pls help.

Hi IT team, Kindly install my Excellerator (to retrieve data from System into ExceL) .Please, need urgently

seek help to install adobe flash program

Re-install of Microsoft Office

eP2P notices atomatically goes to my Junk E-mail. Can this be rectified so that it will go into my Inbox?

Thank you.

Hi IT Team,I would like to request for email address for the following staff. The new join details as follows:1. Name: Norizati Charlie binti Redzuan ([email protected])Designation: ManagerDivision/Department/Unit: Project ManagementCommencement date : 3 November 2014Work Station: Knowledge Centre.2. Name : Nor Baizura Hermeyney ([email protected])Designation : Senior ManagerDivision/Department/Unit: Corporate Services/ Corporate Strategy & Performance Managementcommencement Date : 17 November 2014

my data & misrosoft office is lost....need to istall back.

Hi IT Team, Kindly find attached.FYI, i cannot upload the excelarator. i hv to upload the report before 11am.your quick response is highly appeciated.

Kindly help to installed this software in my laptop.

Request for image resiver software to be installed into pc.Purpose : To resize photos that need to be uploaded onto HIPZone, Yammer etc

Cannot Open the shared folder.TQ

Update Adobe PDF reader

Cannot print email.Dtg esok eh..TQ

Kindly assist. Thanks

Dear IT Team,The new trainee details as follow:

Name: Nor Izzat Syazwani Bt Hanep

Designation: Practical Trainee

Division/Department/Unit: Finance Division/Corporate Finance Dept)

Practical Duration:5 January 2015 - 30 April 2015

Work Station: Azlan' s previous workstation

Appreciate if your could set up her email address and desktop before her report duty.

Thank you.

Hi team! Need your assistance to change [email protected] distribution list to a valid email address with password.

Afterwards, these email accounts should be added to all recepients of CCM distribution members' microsoft outlook.

Thanks!

not funtion

Kindly grant access to MS One Note to NAZA & NHE wrt CSPM folders with immediate effect.

I would like to request big PC Screen for Head, Finance Division for look financial model which runs into 25 years. The big screen will be helpful for her. Thank you.


eTicketing workflow testing

it happened again...again..and again......

I have moved to new workstation at Finance Department. Seeking assistant to configure new printer and scanner.My pc password: qwe1234!


I can login to Agresso but my department not display inside the system


problem to log in email using the old password

install Agresso on my laptop

PLEASE HELP TO RESET.


Provide desktop, email account, fix lineInstall Filehold Desktop Application (FDA ): EDMS

Problem with short cut. The item 'scan' that this shorcuts refer to has been changed or moved so this shortcut will no longer work properly

Hi IT Team,we will have a new staff joining, The new join details as follows:Name: Mohamed Shukri Draman Designation:ManagerDivision/Department/Unit: THD/Investment PromotionJoin date: 2 March 2015Work Station: Workstation beside lianaNote: Appreciate the request to be ready one day before they join (network, phone line, desktop, etc.)Thank you.

To install Visio for the following:-1) Halisah Ibrahim2) Abd Munir Zinal

Hi IT Team,HCD is planning to do an online assessment for the names listed below. Appreciate if you assist us to ensure that their notebooks are equipped with Adobe Flash Player by Wednesday:NoEIDEmployee NameDivisionDepartmentPosition1CV0036Narila HasbullahPyMDFacility & Township MgtGeneral Manager2CV0025Izatul Arini Mohd Ariff AlbakriFINFINGeneral Manager3CV0011Mohd Yuri Md KhaliliBDPBusiness Dev & MktgGeneral Manager4CV0177Amirah MansorCSDCSDGeneral Manager5CV0203Mahadhir AzizTHDDTHDDGeneral Manager6CV0176Azhari ShaariPMDPMDGeneral Manager7CV0175Mohd Najib IbrahimPyMDPyMDGeneral Manager8PMSBAzharuddin bin IsmailPMSBHead of CompanyGeneral Manager9FSBAbdul rahman bin Mohd SaadFSBHead of CompanyGeneral Manager10CV0017Siti Zaliha AhmadBDPCSPMAssistant General Manager11CV0093Md. Nazri TuminCCDCCDAssistant General Manager12CV0044Ahmad Faizul RamliBDPBDPAssistant General Manager13CV0028Ekhwan Nazli IbrahimIADIADAssistant General Manager14CV0190Suhani Mohd DomHCDHCDAssistant General Manager15CV0072Katheja Begum Kither MohamedCCDPr & MediaSenior Manager16CV0098Ridzuan JaafarHCDESSenior Manager17CV0095Fazlyn Juliana Mohd KamalCCDBrand,Promotions & EventsSenior Manager18CV0060Mohamad Roshdi ZakariaCCDStakeholder Relations & Client ServicesSenior Manager19CV0108Rozila Abdul AzizFINFin. Reporting & PlanningSenior Manager20CV0032Azlan IshakCSDDoc. Mgt&Gen. AdminSenior Manager21CV0068Azami RamliPMDM&ESenior Manager22CV0100Azli NordinCSDLCCSSenior Manager23CV0150Farah Hana Muhammad KhirCSDProcurementSenior Manager24CV0192Wan Fazryl Nizam Omar FaroukFINCorp. FinanceSenior Manager25CV0178Halisah IbrahimCSDCorp. Strategy & PerformanceSenior Manager26CV0180Tg Mohd Azrul Tg AzharCSDITSenior Manager27CV0196Siti Shafinaz Md SalimTHDDProg&Policies DevSenior Manager28CV0174Abdul Aziz AndimoriPMDC&SSenior Manager29CV0141Saifulzaman Abu HassanPMDProject ContractsSenior Manager30CV0014Nurul Diana Intan Zafirah IshakHCDODManager31CV0058Noor Azfinah IshakTHDDInvestment PromotionManager

Dear IT,

We would like to request to install the Skype application/software on our laptop for communication purpose due to many of us will be travelling overseas soon.

The names as below :Mahadhir AzizShafinaz Md SalimNoor Azfinah IshakAthirah Tan AbdullahMisha Gonzago AbdullahAdlinda Mohd Ali

to install EDMS File Hold as urgent task to download Procurement Advertisement Forms.

1 - Adobe reader and picture viewer


Please solve the problem the soonest possible.

Adobe Reader not responding.

Users not have (FDA)Faris, Ekhwan, Azli,Sitti Fatimah , Azlin Abdul Rahman, Nurul Diana (NDI), Ridzuan (RJ), Rosdi (MRZ), Mahadhir Aziz, Noor Azfinah, Athirah Tan, Zarina (PMD), Azami, Saifulzaman, Faiz Sarmin, Najib Ibrahim, Din Hassan, Narila, Tarmizi Mat, Noor Fadzilah, Faizul (AFR), Siti Zaliha, Abriza


Intallation of Vision Trial version to the following:1. Fatin (PMD)2. Norizati Charlie (PMD)

To install Visio (Trial Version) to Azmi Saini (Controlled Document Agent).Thanks.

Created By Requestor Email Start Time

Muhamad Zainul Arifin Ilias 8/26/2014 4:58:00 PM

Athirah Tan Abdullah 8/27/2014 9:50:00 AM

Recruit 8/27/2014 11:24:00 AM

Shamsulzaman 8/28/2014 9:15:00 AM

Mohd Roshdi Zakaria 8/29/2014 6:19:00 PM


Alif Rosehaizad 9/5/2014 9:55:00 AM

Mohd Yuri Md Khalili 9/5/2014 10:25:00 AM

Nur Afifah Mohd. Isa 9/8/2014 9:59:00 AM

Nur Afifah Mohd. Isa 9/8/2014 10:00:00 AM

Nurfarrahin Mohd Fuzi 9/8/2014 12:30:00 PM

Marini Mohamed 9/8/2014 2:25:00 PM

Nur Afifah Mohd. Isa 9/10/2014 12:45:00 PM

Maizura Abdul Moeen 9/11/2014 12:49:00 PM

Muliadee Abdul Majid 9/12/2014 4:21:00 PM

Norain Osman 9/15/2014 9:54:00 AM


Athirah Tan Abdullah 9/17/2014 12:53:00 PM

Maizura Abdul Moeen 9/17/2014 6:59:00 PM

Norazlin Ahmed Eunos 9/19/2014 9:49:00 AM

Client Services 9/19/2014 9:59:00 AM

Alif Rosehaizad 9/19/2014 12:18:00 PM

Puteri Zainab Megat Suhaimi 9/19/2014 3:49:00 PM

Mohd Yuri Md Khalili 9/19/2014 6:27:00 PM

Abd Munir Zinal 9/22/2014 9:14:00 AM

Puteri Zainab Megat Suhaimi 9/22/2014 9:57:00 AM

Noor Fadzilah Wahab 9/23/2014 12:33:00 PM



Suhani Mohd Dom 9/26/2014 11:34:00 AM

Mysharah Mohammad Ali 9/26/2014 5:58:00 PM


Muhammad Azlan Mohd Ashhari 10/2/2014 10:10:00 AM

Nur Afifah Mohd. Isa 10/2/2014 1:39:00 PM

Suhani Mohd Dom 10/3/2014 3:47:00 PM

Puteri Zainab Megat Suhaimi 10/9/2014 8:53:00 AM

Maizura Abdul Moeen 10/16/2014 11:56:00 AM

Norain Osman 10/17/2014 10:39:00 AM

Norhaslinda Badarol Hisham 10/17/2014 12:21:00 PM

Mohd Yuri Md Khalili 10/30/2014 10:15:00 AM

Recruit 11/1/2014 6:09:00 PM

Hamdan Hashim 11/4/2014 9:17:00 AM

Maizura Abdul Moeen 11/7/2014 10:02:00 AM

Zaipaidah Othman 11/7/2014 4:18:00 PM

Internalcomm 11/10/2014 10:13:00 AM

Noor Liana Mohd Zaki 11/10/2014 10:36:00 AM

Noor Liana Mohd Zaki 11/11/2014 9:56:00 AM

Noor Liana Mohd Zaki 12/22/2014 6:17:00 PM


Nurfarrahin Mohd Fuzi 12/29/2014 5:52:00 PM

Alif Rosehaizad 12/30/2014 4:54:00 PM

Noor Fadzilah Wahab 1/6/2015 11:29:00 AM

Noor Azleen Zainal Abidin 1/6/2015 11:58:00 AM

Mysharah Mohammad Ali 1/6/2015 4:45:00 PM

Mohd Arzairy Ab Rahman 1/7/2015 4:56:00 PM

Muhamad Zainul Arifin Ilias 1/14/2015 10:46:00 AM

Shazreen Sanusi 1/19/2015 10:05:00 AM

Azlan Ishak 1/19/2015 11:33:00 AM

Azlan Ishak 1/19/2015 11:41:00 AM

Muhamad Zainul Arifin Ilias 1/19/2015 12:06:00 PM

Kharsiah Ismail 1/19/2015 3:09:00 PM

Norshahlelawati Shahrudin 1/20/2015 4:12:00 PM

Azlan Ishak 1/20/2015 5:46:00 PM


Noor Liana Mohd Zaki Noor Liana Mohd Zaki 2/9/2015 9:35:00 AM

Azlan Ishak Azlan Ishak 2/12/2015 3:09:00 PM

Azlan Ishak Azlan Ishak 2/17/2015 4:02:00 PM

Recruit Recruit 2/25/2015 6:15:00 PM

Nurulhuda Elias Nurulhuda Elias 3/2/2015 10:57:00 AM

Ainil Hawa Raspan Ainil Hawa Raspan 3/2/2015 11:08:00 AM

Adlinda Mohd Ali Adlinda Mohd Ali 3/2/2015 4:08:00 PM

Abriza Mohd Nor Abriza Mohd Nor 3/3/2015 2:43:00 PM

Zarina Binti Baharan Zarina Binti Baharan 3/5/2015 11:16:00 AM

Nurulhuda Elias Nurulhuda Elias 3/6/2015 5:01:00 PM

Zarina Binti Baharan Zarina Binti Baharan 3/9/2015 4:15:00 PM

Noor Azleen Zainal Abidin Noor Azleen Zainal Abidin 3/11/2015 10:23:00 AM

Azlan Ishak Azlan Ishak 3/12/2015 9:38:00 AM

Kharsiah Ismail

Noor Azleen Zainal Abidin

Nurulhuda Elias Nurulhuda Elias 3/19/2015 4:42:00 PM

End Time Resolution SLA Resolved via Issue Status

8/28/2014 9:44:46 AM Minor Closed

8/29/2014 10:01:43 AM Minor Attend user Closed

9/8/2014 3:13:21 PM Minor Email Closed

SRKK changed permission setting in HIPzone.

Picture manager comes with additional license cost. The previous OEM is not transferrable to the new laptop. Advice user to find free picture manager solution.

User's email created

8/29/2014 3:15:08 PM Minor Closed

8/29/2014 6:30:46 PM Minor Attend user Closed






New folder created in user outlook profile.

ITune installed

Resolve by installing Irfanview

Install at user end

Assist user to login.

Agresso installed in user's notebook.






9/17/2014 10:54:14 AM Minor Phone Closed



User emails created.

Document converted

Agresso Installed

Biztrek Installed.

Request has been included in 2015 Budget.

Assist user to login Hipzone

Reconfigure sanned folder.

Resolve by itself.




9/19/2014 4:16:14 PM Minor Email Closed


Biztrek Installed.

EDMS installed

EDMS installed

all three emails createdemail:[email protected] password : test1234! email:[email protected] password : test1234!email:[email protected] password : test1234!

Shared folder configured.







9/29/2014 2:04:20 PM Major Attend user Closed



Software installed.

Reconfigure scanner setting.

Agresso installed and user configured.

Agresso installed

Chrome updated

Crash cause by Bluestack. Uninstall Bluestack.

Reinstall Outlook

the software licence transfered to user's new laptop

Crash cause by Bluestack. Uninstall Bluestack.



10/30/2014 10:31:46 AM Major Attend user Closed






Agresso installed on user's PC

Reset user password.

repair user Outlook data files

send user invitation to join yammer

Software installed.

adobe flash installed

Office re installed

user have been guided to move the email back into inbox and not junk in the future


11/4/2014 3:00:19 PM Major Attend user Closed




Requested Task Completed.

reinstal user's microsoft office

excelarator installed.

Chrome already installed on user's PC.

free image resizer from http://imageresizer.codeplex.com/ installed to user's pc






user re-connected back to shared folder

Adobe Reader XI installed on user's PC





1/7/2015 5:16:27 PM Major Email Closed

1/14/2015 10:50:23 AM Critical Closed




email created.

reboot the printer

distribution list created

Ok

user scan folder moved to local

Printer and scanner configured.

FDA installed on user's machine



Minor Phone Closed


1/21/2015 12:16:09 PM Minor Phone Closed





Edit user configuration

FDA installed on user's machine

reset user password

Agresso installed on user's pc

user's password reset

Connection configured & restored.





Filhold installed






Active

Active

Minor Attend user Work In Progress

Software installled.

Problem solve by user aunthetication setting.

eTicketing Workflow Item Type Path

Item CSD/Lists/eTicketing



5 Item CSD/Lists/eTicketing









app and software pivot chart

Documents