apm people sig - 'the leadership challenge', 22nd october 2015

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The Leadership Challenge Russel Jamieson - Chair People SIG Eleri Evans -

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The Leadership

Challenge

Russel Jamieson - Chair People SIG

Eleri Evans -

Leadership

Definition

“Leadership is the ability to establish vision and direction, to

influence and align others towards a common purpose, and

to empower and inspire people to achieve success.”

APM BoK 6th edition

Where’s the Challenge? Diverse stakeholders

Transient teams

Inconsistent levels of support/interest

New and novel products

New and novel methods

New customers

New suppliers

Diverse/conflicting Political and politicalagendas

Human Nature

Why programmes

succeed

Why programmes

succeed

Experience of large numbers of

major programmes

This may affect other programmes

B ELIEF

Programme failure

The programme remembers the business

is usually correct

The programme remembers the business

is usually correct

Front Line Failure

Business and main supplier are aligned Business and main

supplier are aligned

Objectives of business and main supplier

allowed to drift apart

• Failure to recognise what drives supplier and customer

• Zero - sum game – not win - win

• Building individual defences, rather than mutual success

No Alignment

Programme management with a focus on benefits

delivery

Programme management with a focus on benefits

delivery

Dependencies and Risks

are documented not managed

Tacit assumption of slippage

Milestones are too distant to

highlight slippage

Decision making process that makes decisions and sticks

to them

Decision making process that makes decisions and sticks

to them

End Goal is clearly defined and understood

End Goal is clearly defined and understood

Failure occurs when money

Runs out

Too few islands of stability

No contingency

planning

Leaders Lay the Foundations of Programme Success

What are we going to cover

Is it easy to identify good leaders?

– What does a project leader look like?

– Leadership Styles

– Personal Values and personal leadership approaches

– Emotional Intelligence

– Personal Resilience

So What does a Project Leader look like?

Where do you Stand?

PPM Leadership To be a successful leader you

need:

– The right level of training and

capabilities

– A network of peers to support you

– Continuous professional development

– To learn from experience

– Confidence in your professional

heuristics

– A set of tools to assist you

– Determination and resilience

To be a successful leader

you must:

Support your colleagues through:

– Capability building and training

– Providing peer support

– Encouraging ongoing learning

– Sharing your experiences

– Help create more Master Builders

– Share your tools and how best to

use them

– Mentoring and coaching

Why Should Others Follow? Do You:

Promote and uphold the project vision, reinforce positive relationships, build an environment that supports effective team work, raise morale and empower and inspire others to follow throughout the lifecycle of the project?

Determine what leadership style is appropriate for particular situations, individual or group, and adapt your style as appropriate?

Create an environment which encourages high performance and enables team members to reach their full potential?

Gain the trust, confidence and commitment of others and utilise collaboration throughout the lifecycle to ensure continued momentum of the project?

Build and maintain the motivation of the team throughout the project?

Agree SMART performance objectives for the team and individuals which are regularly reviewed and monitored to provide prompt and constructive feedback? and

Identify and address development needs of the team and self?

APM Competence Framework – BC03 Leadership

Why do Others Follow? Never forget followers

have their own identity

Rational

Hopes of gaining money, status,

power, or entry into a meaningful

enterprise and our fears that we

will miss out if we don’t.

Unconscious

Motivations

These lie outside the realm of our

awareness and, therefore, beyond

our ability to control them.

Leadership Styles

Autocratic

Bureaucratic

Democratic

Laissez Faire

More Leadership Styles

Transformational

Transactional Creative

Corrective

Servant

Personal Values and Personal

Leadership Styles

Scenario 1: Late Delivery

Scenario 2: Corporate Hospitality

Emotional Intelligence

The five domains

Knowing your emotions

Managing your own emotions

Motivating yourself

Recognising and understanding other people's emotions

Managing relationships.

Daniel Goleman's - Emotional Intelligence

Personal Resilience

Resilience is the process of adapting well in the face

of adversity, trauma, tragedy, threats or significant

sources of stress — such as family and relationship

problems, serious health problems or workplace and

financial stressors. It means "bouncing back" from

difficult experiences.

American Psychological Association

Personal Reflection

What’s my identity as a leader ?

What’s my Identity as a follower ?

Am I Emotional Intelligence ?

Is there balance in my personal resilience,

performance and wellbeing ?

Talent

spotting and

recruitment

POTENTIAL

New Capabilities are

Needed for our PPM

Leaders of the Future

You may be interested in:

People SIG

Research

In summary

Is it easy to identify good leaders?

– What does a project leader look like?

– Leadership Styles

– Personal Values and personal leadership approaches

– Emotional Intelligence

– Personal Resilience

RICS APM Conference London 12th February 2016

APM Presents University of Warwick 17th March 2016

Different Way of Learning Comedy school - TBC

Upcoming Events

Invitation: Join us at the People SIG

Leadership

Teamwork

Sponsorship

Collaboration

Communication

A Final Thought