aos overview presentation

24
Alexander Open Systems Move tactical to strategicFrom the beginning, AOS partners with our customers to align business objectives with the right technologies to achieve strategic long-term results

Upload: bradchopkins

Post on 16-Nov-2014

571 views

Category:

Documents


0 download

DESCRIPTION

 

TRANSCRIPT

Page 1: Aos Overview Presentation

Alexander Open Systems

Move tactical to strategic…From the beginning, AOS partners with our customers to align business objectives with the right technologies to achieve strategic long-term results

Page 2: Aos Overview Presentation

Move tactical to strategic…

We begin with understanding our customer’s• business goals• technology strategy• 3/5 year technology plan• architecture goals

Then we work to assist our customers to take costs out of their business processes through better technology solutions. We improve their competitive position, improve the speed of their systems, and help to improve their profitability.

Page 3: Aos Overview Presentation

AOS provides Design Consulting, Technology Architectural Design, Technology Consulting, and Implementation Support

for:

• LAN, WAN and Wireless Networks• Information Security• Physical Security/Physical Access• Data Center/Remote Data Center• IP Telephony/Unified Communications• Video• Virtualization (VMware, Cisco, EMC)• Storage/Deduplication• Managed Remote Network Services• Co-Location/Disaster Sites• Help Desk Support

Page 4: Aos Overview Presentation

Geography

Overland Park, KSTopeka, KSWichita, KSGarden City, KS

Omaha, NELincoln, NEDes Moines, IASioux City, IASioux Falls, SD

St. Louis, MOColumbia, MO

Springfield, MORogers, ARTulsa, OKOklahoma City, OK

Page 5: Aos Overview Presentation

AOS’ Value is Service

• We have world class, highly trained, very experienced– Account Managers– Project Managers– Design Architects– Inside Sales Specialists– Systems Engineers

• Our customers get high level support from professionals for – Purchasing– Billing– Software Licensing/Renewals (Cisco SMARTnet, etc)

• Our vendor relationships and the high volume of business give our customers– Very attractive prices– Vendor support for hardware/software bugs and problems

Page 6: Aos Overview Presentation

Local Support

We have local Systems Engineers in these locations: • Overland Park, KS• Topeka, KS• Wichita, KS• St. Louis, MO (Southern IL)• Columbia, MO• Springfield, MO• Rogers, AR• Omaha, NE• Lincoln, NE• Sioux Falls, SD• Des Moines, IA• Tulsa, OK• Oklahoma City, OK

Page 7: Aos Overview Presentation

A Systematic Approach to Success

Design Architecture

• Directors (9) – including 3 CCIE’s– Director of Unified Communications Solutions– Director of Wireless Mobility Solutions– Director of Security Solutions– Director of Data Center Solutions– Director of Microsoft Consulting

• Design Architects (33) – includes 3 CCIE’s, 2 Microsoft Masters

• Systems Engineers (50) – includes 14 CCIE’s

• Project Managers (11)

Page 8: Aos Overview Presentation

A Systematic Approach to Success

Project Management

• AOS’ Project Managers facilitate our customers’ solution from– Architecture– Implementation– Training– Documentation

• Key Activities– Assign the appropriate resource– Create the project schedule aligning it with the customer’s objectives– Coordinate the AOS team and 3rd partners (such as Telco, cabling) with the customer to meet the stated

goals– Communicate project status and next steps to the customer– Meet the project’s “triple constraint” – time, budget, and scope– Complete close-out checklist and project sign-off

• Implementation Management Experience– 300+ Cisco phone systems customers– 1000+ installations

Page 9: Aos Overview Presentation

A Systematic Approach to Success

Implementation Systems Engineering Experts• Unified Communications Engineers (34)

– CCIE (14)– CCVP (13)

• Unified Messaging Specialists (27)

• Contact Center Specialists (12)

• IVR Specialists (8)

• Video Conferencing (8)

• IP Faxing (6)

• Web Meetings (2)

Page 10: Aos Overview Presentation

A Systematic Approach to Success

Support Services

• Support Services Center (24x7x365)– First Call Support– Emergency Response Dispatching– Service Request Scheduling

• Customer Support Agreements– Standard – Customized

• Proactive Monitoring & Management Agreements

• Engineering Resources– Dedicated Local Engineers– Access to Regional Engineering Pool

Page 11: Aos Overview Presentation

A Systematic Approach to Success

Core Focus Areas• Networking• IT Security• Unified Communications• Storage• Virtualization• Wireless• Physical Security• Video

Vertical Market Focus• Commercial• Government• Education• Medical• Finance • Legal

Aligning Technology with Business

Page 12: Aos Overview Presentation

ACCOUNT TEAM

AccountManager

TechnologyPractices

Inside SalesSpecialists

Design Architect

Insides Sales

NetworkInfrastructure

Computers & Storage

Communications

Wireless

NetworkSoftware

MaintenanceContract

Storage& Virtualization

Managed ServicesProject Management

Service Center

SecurityNOC24x7x365

Page 13: Aos Overview Presentation

Why AOS Unified Communications

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 employees

• Expertise– 55 IP Communications Systems Consultants– 4 IP Communications Developers– 16 Cisco Design Architects– 6 Project Managers– 8 Microsoft Consultants

• Experience– 300 + Cisco IP Phone System installations

• Knowledge of the Foundations of IP Communications– Networking, Wireless, Security, Message Stores, Video/Audio Meetings, OCS/MOC

• Specializations– Voice, Messaging, Call Center, Video Conferencing, Web Meetings, Faxing

• Day 2 Support Services– 24x7x365 Technical Support Services Center– IP Communications Service Agreements

Key Partnerships:

Page 14: Aos Overview Presentation

Why AOS Security

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 employees

• Expertise– 20 Security Consultants – 2 Security Design Architects and Associates– 7 CISSPs

• Experience– Security Consulting, Audits, Systems Implementation and

Monitoring

• Specializations– Audits, Reviews and Testing– Firewalls, Virtual Private Networks, and Intrusion Prevention Systems– Internet, Email and Spyware Appliances– Strong Authentication Systems– Security Management and Monitoring – Approved Scanned Vendor for VISA and MasterCard

• Day 2 Support Services– 24x7x365 Technical Support Services Center

Key Partnerships:

Page 15: Aos Overview Presentation

Why AOS Data Center

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 employees

• Expertise– 8 Storage Systems Consultants – 8 Storage Design Architects and Associates– 6 Project Managers– EMC Signature Partner (highest status attainable)– VMware Premier Authorized Consultant (highest status attainable)

• Experience– 150 + New Storage Implementations– 1,000 + VMware Implementations– 80 + Storage Upgrades

• Specializations– Storage Area Networking– Network Attached Storage– Auto-Tape Arrays– File and Message Management Software – Information Management Software– Server Consolidation Design and Deployment– VMware Capacity Planner Assessments (pre-install)– VMware Health Check Assessments (post-install)

• Day 2 Support Services– 24x7x365 Technical Support Services Center

Key Partnerships:

Page 16: Aos Overview Presentation

Why AOS Wireless

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 + employees

• Expertise– 12 Wireless Systems Consultants – 5 Cisco Wireless Design Architects and Associates– 6 Project Managers

• Experience– 100 + Cisco Wireless Systems Installed

• Specializations– Wireless Facility for Data & Voice – Wireless Campus, Wireless tracking, Cisco Mesh

Certification

• Day 2 Support Services– 24x7x365 Technical Support Services Center

Key Partnerships:

Page 17: Aos Overview Presentation

Why AOS Physical Security

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 employees

• Expertise– 1 Practice Director– 4 Design Architects– 5 Systems Engineers

• Experience– K-12 Schools– Higher Education– Commercial (including Fortune 500)– Financial

• Specializations– Video Security– Access Control

• Day 2 Support Services– 24x7x365 Technical Support Services Center

Key Partnerships:

Page 18: Aos Overview Presentation

Why AOS Microsoft

• Multi-State Company with National Reach– Central Midwest presence– National and International deployments– 200 employees

• Expertise– 1 Practice Director– 4 Design Architects– 15 Systems Engineers– 2 Master Certified Engineers

• Experience– K-12 Schools and Higher Education– Commercial (including Fortune 500)– Financial– Healthcare

• Specializations– Unified Communications

– IM– Presence– Messaging– Voice

– Server Infrastructure– Information Worker

• Day 2 Support Services– 24x7x365 Technical Support Services Center

Key Partnerships:

Page 19: Aos Overview Presentation

Key Partnerships - Summary

Communication

Networking

Storage

Security

Page 20: Aos Overview Presentation

Cisco

• Cisco Regional Partner of the Year (Central) 2010• #2 Cisco Networking Company in the Midwest Region

(14 state region) 2010• #13 Cisco Partner in North America 2010

• Cisco Gold Certified Partner– Dual Masters Certified in Unified Communications and

Security (1 of 12 Dual Masters worldwide)

Page 21: Aos Overview Presentation

EMC and VMware

• #1 EMC Partner in the Midwest Region 2010• #5 EMC Partner in North America 2010• Authorized Services Network Quality (ASNQ)

Award Winner (3 years running 2008 – 2010)– #2 ASNQ Partner in the US

• EMC Signature Partner• VMware Premier Partner

Page 22: Aos Overview Presentation

Microsoft

• Microsoft Gold Partner• Advanced Infrastructure Solutions• Information Worker Solutions

• Focused Solutions• Active Directory • Server Infrastructure SQL• Exchange• UC (OCS/SharePoint/Collaboration)

Page 23: Aos Overview Presentation

Media Rankings

• #252 “VAR 500” CRN Magazine 2010

• #28 “Corporate Report 100” Ingram’s Magazine 2010

For the most up-to-date information, visit www.aos5.com/latest

Page 24: Aos Overview Presentation

Visit us online: www.aos5.com E-mail: [email protected]

Phone: 918-935-3530