“ A F R I E N D Y O U C A N T R U S T ” April 2018

WHY BARABARA?Solution Enabler: Facilitating effective provision of Roadside emergency and assistance services in a secure, convenient and reliable way, for users on the roads or at home. How do we do it?

Structural change: By providing a platform for service seekers (the clients) to access services, and service providers to expand their market.

Secured Access: Assuring the security of clients and integrity of services by thoroughly vetting service providers before we contract them.

Service Availability: Using Android and iOS GPRS enabled mobile devices to ensure 24/7 accessibility of the emergency anywhere in Kenya.

Service Performance: Continuously improving the quality of service delivery through performance rating of service providers by clients and training.

Benefits to our clients? • Ensure convenience and service integrity. Expand

your customer base and a wider range of services.• Inbound conversion – as an aggregator provider of

road services, we convert our customer base to you.• Brand and site positioning & prices showcasing.• Provides data analytics for market intelligence.• Employment and learning opportunities through

Barabara• Ecosystem of services providers, clients and

businesses.

Requirements for usage of Barabara. Internet data -3G, 4G, LTE | GPS enabled Devices.

Available on:

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Welcome Aboard

A MESSAGE FROM Mr. David Muyai OTIENO Co-Founder, GloBIVA Ltd.

Thanks for signing up with Barabara, sharing your email and contact information. We are excited to be part of your

organization. Barabara Newsletter will connect us in special ways so that you can be aware of regular updates on progress on delivery of Barabara services. We’re going to send fun stuff like DIY tips and tricks, invites to in-store events, and exclusive deals and coupons.

We created Barabara out of our personalized user stories, your personalized user stories related to the day-to-day challenges of access to opportunities and services, including the difficulty of accessing emergency and assistance services for users on the road or at home.

As a young man growing up, a few hours before my well-planned wedding, I was a victim of such a challenge; my car stalled when my younger brother unknowingly turned on the air condition while listening to his favorite music. Sure, life can be unpredictable as many are aware. The rest of the end of the story is

a familiar – a very first unwanted unpleasant impression of myself. My co-founder, Mike Kibuka, the CTO, GloBIVA also had a similar experience with his first car stalling severally, and every time the car installed, there was never any assistance nearby. During the rainy season, “the vehicles stalling phenomenon”, and discomfort created because of it is the order of the day.

The user stories we hear from you are similar in nature, content and disbelief – Like Oh My Goodness! Why is it that there no help when I need it most? These are your stories, these are our stories, and that is why we created Barabara – to bring a service provider closer to you; to facilitate a quicker and reliable access to services that you truly care about when you need and to create an neighborhood ecosystem that will work together as a team to respond to the challenges of our communities; and yes, create “Barabara - A friend You Can Trust” when you mostly needed that assistance.

• The inability to access emergency and assistance services by people who seek such services on the road or at home.

• Conveniently and securely connect clients to easily access neighborhood services using SMART technology.

• Promote and rate the available services to improve quality performance of such services within our network, including creating ease of access and visibility of such services.

• Unemployment Crisis. Provide alternative employment opportunities to

qualified SMEs, the service providers by enabling them to access new and expanded markets.

• Disorganized and dispersed emergency and assistance services.

• Through partnership and as services aggregator, we organize and structure community of service providers so that clients can access the services using SMART technology.

BARABARAECOSYSTEM

• Enforce manageable controls to streamline service delivery processes, allow transparent and accountable management of resources, eliminate waste and cut of unnecessary service delivery bottlenecks.

The Problem, The Solution

Welcome to

WHAT IS IT?

A structured but closely knitted Barabara community of aggregated services and service communities of agents, partners, authorized dealers, service providers, focus groups, business entities and clients to efficiently work together.

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Low-end markets.Dissatisfied customers, agents or service providers looking for efficient and effective methods of accessing reliable, available and secured emergency and assistance service.

New market.The unemployed segment of qualified service providers, agents and enthusiast customers – the X generations and the millennia’s ready for better and more self-sustaining methods of service delivery.

Regulators, Business entities and focus groups.Profiled communities with high affinity to behavioral change towards a structured and decentralized Barabara Service delivery model.

Existing business entities delivering similar business services with high affinity to choose benefits derived Barabara innovative service delivery model.

Regulator of public services, such as road safety, health and auto insurance, physical security, health and transportation

How are we solving the problem?Through Barabara ecosystem of services and communities.

Structural change:

Barabara is a service, safety & rescue application that facilitates a secure, convenient and fast way of accessing emergency and assistance services for people who seek such services on road networks and at home. The app enforces structural change of traditional Service Delivery Model by enabling convenience, ease and secure access of services.

Barabara offers Service Provider App and management portal for agents, contractors, authorized dealers and Partners, and Barabara app for users of the road or at home - the customers of Barabara services.

Social Transformation:

Barabara transforms the management and delivery of emergency and assistance services by establishing decentralized operations, a secured and reliable Service Delivery Model, a management portal for data analytic, and making available a structured but closely knitted Barabara ecosystems of aggregated services and service communities of agents, partners, authorized dealers, service providers, focus groups, business entities and clients to efficiently work together.

Service Availability:

The app runs on android OS and IOS on GPS enabled mobile devices and use the internet data as the carrier.

Both the internet and mobile devices are readily available to clients, making the technology accessible to the most location in urban and rural area.

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Training StoryBARABARA SERVICESCurrent Barabara Services Include

Dial-a-mechanic.Mechanical auto diagnostics, specialized home repairs, at home or on the road itemized auto repairs.

Emergency and Ambulance Services.Ambulance, First-Aid emergencies, Mobile Nurse, mobile Doctor, Private

Towing ServicesWe offer 24/7 Roadside Assistance. Keep safe and on schedule with our fleet-friendly emergency assistance service providers, using diverse state of the art towing machines

Barabara Provider Revenue Model• The Agent will earn 2.5% (two and half percent) of the total proceeds

charged and recovered from each of the Contractor recruited and signed by the Agent.

• The service Provider (contractor) will earn 90% (Ninety Percent) of the total proceeds charged and recovered from the service seeker.

Battery ServicesInstantly access battery jumpstart services.

Lockout ServicesInstantly access locksmith professional services to unlock your car.

Nearby Petrol StationsRunning out of gas, or Already Out of gas? No problem, pull to the nearest Shell Station, or Contact Emergency Mobile gas-refill services.

Barabara Service Providers

Requirements of service providers

• Have a license / Professional Certification

• Have a physical base of operation

• Copy of National ID• Certificate of good conduct

Service Providers Registration

To be enrolled you should:• Meet list of requirements• Sign code of conduct and

contract

THE SERVICE MODEL

Benefits of being a Barabara Provider:

Access to benefits extended by partners

Increase your network and net worth through the Barabara forums

Listing as a provider, thereby free marketing on all our platforms

Ultimately increase your client portfolio though inbound conversion

Austin Odour

Our lives involve learning and with the evolving technology we always look at how we can do things much better. We are living in the period where we are bombarded with information from all

aspects of our life and with such information overflow, it become a huge uphill to handle different challenges as we have to multitask and may have lapses here and there. However, with an approach to help us deal with this kind of challenge. We do realize that it can change how we do things and turnaround our perspective.

Barabara is an app and a solution that transforms how you view life. It comes with an experience that captures our evolving needs in this modern age.

It is an exciting app, user friendly and easy to use with an in built system that allows you to get immediate intervention services when you get stuck on the road for one reason or the other.

Through Barabara App you get immediate feedback, provide information tips and regular updates on road use to the subscribers.

The team of trainers is dedicated and with hands on experience of the App. All the training materials are developed in house and custom made to suit our needs as the learners.

The training focuses on the service providers and the end users to make them operationalize the App and fully enjoy the benefits that come with using it. It changes how we look at life and provide solutions to make to make life easy.

The App is easy to use and our training team is on hand to assist through our regular trainings which we keep updating. The app brings a positive change as it brings the essence of smart communities.

The service delivery – in terms of convenience, ease and it is secure. Barabara creates value that is rewarding in terms of its convenience, ease and it’s secure to the end user.

Make sure that you download this app to get to enjoy all these benefits and many more.

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The 3P Barabara Training Experience

Our Agents grit and meet experience was on 27th & 28th March 2018. To say that it was great would be an understatement. Our agents came with a passion and desire to learn and grow.

Date and VenueThe training-workshop took place on 27th - 28th March at the Venue@Lavington. The team arrived at thevenue at 8.00 a.m., in order to meet for fine-tuning of the agenda and coordination of facilitation. The goal of the training for our agents included;

1. Understand Barabara Experience2. Drive sales of Barabara Services to Service Providers.3. Achieve and then exceed assigned sales quota.4. Represent Barabara to Service Providers across

Nairobi

Training-WorkshopThe training-workshop kicked off with an ice-breaker

Barabara Application is one of our major products. The 3P (People, Purpose and Passion) Barabara Experience is a new grit and learn

experience for all our service providers.

ultimate experience on Kahoot training which a good way to start and for our agents to experience a new challenge. Austin Odour opened the session by welcoming the agents and asking them and the trainers to introduce themselves, and establishing the ground rules.

Mr. Mike Kibuka then went on to the first session on the concept of Barabara, the origin, objectives, future and the goals. The session established the need and urgency of having barabara in the market.

After the lunch break Mr Raphael and Ms Martina presented the basic elements of barabara and barabara service providers applications.

They Paired the team and asked each one of them to download the Barabara client and Barabara Services providers app go through the Barabara processes below:

1. Download and Register2. Locate and Request a service3. Process and Deliver a Service4. Payment, rate and refund5. Rate performance

they then changed the Service provider and client role and repeated the same process.

Day 2The overall development objective of the Training was to create greater fulfillment and enjoyment among the team as well as to prepare the agents for the activation of barabara service providers application.

Day 2 began with a presentation on Sales and Marketing Discussion about processes and methods to effectively recruit the services. The following concepts were presented by Mr Kennedy on this day:

1. Minimum Viable Product?2. Service Providers Registration form

• Validation the service providers• National ID• Professional Certification• Service provider protection

3. Operating documentsCode of conduct and ethics?4. Importance of a service provider to sign Statement

of Disclosure and an agreement5. Difference between Agent, Service Provider, Partner

and staff as it relates to implementing and using Barabara services.

6. Sales and Marketing Follow-up procedures

An open Question and answer forum climaxed the training workshop.

ClosingMr Bernard thanked all the participants and officially closed the workshop around 4:00 p.m.

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Roadside Barabara PartnersWangari Munene

Well, ‘they’ said life is a journey and the Barabara to success is always under

construction, so I joined the Barabara Highway in September 2017 from what started off as a random catch up between friends. And..............since then, I’m still navigating at decent speeds ( I removed the speed governors :-p ) along this highway as I build on my success.

not just nice things that Barabara aspires to but they are key tenets in the running of the organization. I’ve experienced this, through various intentional efforts made by the management team to ensure that everyone who is in the team continually maximizes on their potential. Examples of such efforts include but are not limited to: individual and team roles based on one’s best interest with amazing follow through and quick support when there are challenges, the weekly meetings that are not just focused on the numbers and results but also the social well-being of the members and ultimately the newly introduced learning sessions. The courses are structured to help build capacity within the core team so that Barabara can efficiently deliver on its promise for all our users- you included.

The icing to the cake is that Barabara boasts a rich network of professionals who are very well versed and quite experienced in their diverse fields; so when you hear me say I know people, take it in the literal sense with no salt added to it.

Over and above that, I believe that next year at a time like this I’ll still be a part of Barabara. I see myself having grown my business operations skills exponentially and with more amazing stories and experiences of what Barabara has to offer.

See you good people next time. Let me log on to Barabara App and find the nearest Barabara Partner Petrol Station as I’m running low on fuel :-)

One particular avenue has been how customers view ‘tire punctures’. Kenyans living in a third world country have gotten accustomed to the occurrence of tire punctures, deeming it as an ordinary annoyance that cannot be avoided. Auto seal ltd was therefore incepted to seek out and find the optimal solution that will forever change that perception.

Auto Seal takes this commitment by providing the solution of slime tire sealant to the African market. We want the entire African market to think about sustainability and economic viability when it comes to their vehicles. Tires may be overlooked but they take form a huge part of a car maintenance budget.

It is in this light that we especially target those in fleet management services so that they can adopt a viable alternative to their tire care services. Our dream is having all drivers use slime in their tires as an alternative to traditional puncture repair.

The team at Barabara is fantastic to work with. A true partner, they care about our short and long term needs and objectives, working quickly and beside us throughout the full spectrum. They took the time to understand our global business model and delivered a structure tailored to ensure the best possible outcome.

Thank you Barabara for a successful collaboration.

AUTO SEAL LTD

Globalization in 2018 has allowed entrepreneurs worldwide to have greater access to new customers, technologies and tools that have revolutionized the way in which business today is conducted.

Now, because stories do not come in a one size fits all standard, I’ll share my Barabara story based on my experiences and highlights. When my friend mentioned to me about Barabara and helped me through a practical demo of how the app works, I was immediately sold out to the blissful solution whose aim is just to make people live happier and more manageable on the road lives :-).

‘Inspire, Empower and succeed’ are

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