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    ANSWERING QUESTIONS

    When answering questions in ACCA paper P1 Professional Accountant it is important

    to realise that very rarely, if ever, will there be one single answer or correct solution.

    Markers have to give credit for answers that are relevant, technically sound and

    professionally prepared.

    The examiner writes in an essay style using very few bullet points, notes, headings or

    sub-headings. The examiner does not underline or embolden any text. His answers

    flow with logical explanation of the points being made.

    Good answers are professionally written, contain relevant and correctly explained

    technical content and answer the question as set.

    An answer that contains the basic points of theory, regulations and examples can

    achieve a pass mark. Additional marks can be earned for deeper argument, greater

    relevance and most of all proper application. The highest marks will be for answersthat do this and have effective professional expression.

    When expressing yourself try to be clear and understandable, even when dealing with

    technical matters or conceptual ideas.

    Try to show balance and breadth of understanding and the ability to join up concepts,

    issues and ideas.

    This paper is called the Professional Accountant and you should think like one. As

    professional accountants we bring something very special to the table, we are ethical,

    technically accurate, knowledgeable in accounting, finance, law, revenue law and

    business and most of all we are analytical. Accountants should be able to analyse

    scenarios and data giving reasonable and reasoned explanations and drawing out ideas

    and conclusions. We are also objective and utterly honest and can support

    management but also challenge when required. Showing these skills and capabilities

    will certainly gain marks.

    But remember you will never have enough time to achieve perfection!

    To explain how the good answers are written we can take a question scenario and a

    couple of typical requirements to illustrate how they work.

    Sample question:

    Mucky Mining plc is a minerals exploration, development and production company

    that operates globally and is listed on the London Stock Exchange.

    The company is highly successful with a strong balance sheet, consistently positive

    cash flow and profitability and production sustainability from its ever increasing

    minerals reserves.

    Mucky Mining plc recently won the Rice Porterhouse Creepers LLP and MonetaryTimes transparency award for its financial statements for the most recent year.

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    Chairman Connie Flikt described this award as a great honour and a mark of our

    objectivity and integrity in financial reporting evidenced by our informative and

    relevant reporting.

    On the same day as winning the transparency award a newspaper report in The Daily

    Moon newspaper ran with the headline Kids dig gold for pennies in which it set outuse and abuse of children in appalling working conditions in a mine owned by Mucky

    Mining plc.

    In an interview with an independent TV news company chairman Connie Flikt is

    asked to comment on the Daily Moon report and on an article in the magazine Green

    is Good that criticises the companys mining operations that are scarring the

    landscape and its careless disregard for reinstatement and decommissioning. Connie

    makes a brief statement Mucky Mining is committed to high standards in its

    employment policies and supports environmental improvement and all stakeholders

    can rest assured that our business is sustainable and successful and a major contributor

    to economic, social and environmental improvement that delivers long term growthand return for our shareholders.

    Required

    (a)Explain and assess the concept of sustainability in the conduct of business andethical behaviour referring to the scenario as necessary (9 marks)

    (b)Explain what is meant by a stakeholder contrasting the responsibilities oflisted companies towards stakeholders and shareholders (8 marks)

    (c)Critically evaluate the role of accountants as a profession in society byreference to relevant issues in the scenario (8 marks)

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    Where to begin:

    Always start by looking at the requirements so that you know what the main topics of

    the question are. In this case the topics are

    sustainability in businessethics and sustainabilitystakeholdersshareholders v stakeholdersrole of accountancy profession in society

    You should recognise where they are in the syllabus and remember the basics you

    have learned from your studies.

    What next?

    Then look carefully at the wording of the questions to ascertain which questions

    require reference to the scenario, which dont and which questions may require a link

    to be made.

    Clearly part (a) gives you a choice regarding reference to the scenario since it states

    as necessary, but it will be best to assume that the examiner would prefer you to do

    so.

    Part (b) does not require reference to the scenario since it refers to a stakeholder,

    listed companies and stakeholders and shareholders.

    Part (c) states by reference to relevant issues in the scenario and requires you to refer

    to it.

    Now look at the verbs and descriptions in the questions.

    Explain requires some depth, assess requires a view, contrasting requires

    comparison and critically evaluate requires both sides to an argument with some

    judgment if possible.

    Now comes the scenario

    You may have time due to the extra fifteen minutes you are given in the exam to read

    the scenarios first then to read again marking important issues as you go through.

    Mucky Minerals plc is a listed company that presumably has to comply with a code of

    corporate governance such as the UK Combined Code. In the real exam you can use

    UK guidance unless otherwise stated as long as the environment is principles-based.

    We can see from the nature of business that mineral exploration is high in risk but

    high in return. It is perhaps a long-term business.

    Our company is clearly very successful with good returns, cash flow and financial andmineral reserve strength. These should give a premium share value.

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    The company has recently won awards for transparency in its financial statements.

    But dont be fooled into believing that all information will be of the same quality!

    Dont assume that all is well either, be a little sceptical. The statement from the

    chairman was to be expected, he would say that!

    Then comes what you may be expecting, some bad news, that casts doubt on the

    ethics of the company. There is an as yet unconfirmed report in a newspaper regarding

    the use of child labour. Please dont believe everything that you read in the papers but

    be alert to the issue.

    There is further bad news on environmental issues in the Green is Good magazine.

    The chairman makes a classic statement that reassures all but addresses few issues,

    she says the right things but actually does not confirm, deny or respond specifically to

    the two social and environmental issues.

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    Answering the questions

    The style of answer is in an essay form, concise and to the point and logical. You may

    sometimes use tabulated points if you wish but best to do that within an essay format.

    (a)Sustainability is a term with several meanings, even in this context.

    A sustainable business could mean a successful business with tangible and

    intangible assets and future cash flows that in the current environment or any

    predicted changes or foreseeable uncertainties is able to continue to operate

    successfully in business in the long term.

    A sustainable business may also be seen as one that recognises ethical

    obligations towards society through it social and environmental policies. It

    could be regarded as a business that recognises and balances economic, social

    and environmental objectives. In this context the business is sustainable in the

    long-run because it meets the requirement of a very broad range ofstakeholders both now and in the future. Sustainability implies that it protects

    society and environment by not compromising future generations in its

    activities and use of resources.

    Sustainability may also be seen as doing those things economic, social and

    environmental that supports the long-run maximisation of profit or shareholder

    value. This is the so called ethics paysview.

    The term ethics used in the question is concerned with what is right and wrong

    in terms of business decision-making, behaviour and activity. An ethical

    business being an honest and transparent business that meets the moral

    requirements of society and operates in a socially and environmentally

    acceptable way.

    There are inevitably some potential conflicts between achieving objectives in

    terms of return, growth and risk and achieving social and environmental

    objectives. Focus on economic objectives may be a short-term view that is not

    sustainable in the long run. Shareholders, customers and other stakeholders

    may not be supportive of a pure profit maximiser if they have ethical, social

    and environmental concerns. This could lead to a falling or static share price

    or revenues.

    In the scenario it is clear that Mucky Mining plc is economically successful.

    The company does however have social and environmental issues with its

    potentially immoral labour practices and potential disregard for the

    environment in its mining operations.

    The media reports are however unconfirmed.

    As a listed company shareholders may express their dissatisfaction orally, in

    writing, at votes or by walking away and selling their shares.

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    The scenario does not give information regarding the legality of the social and

    environmental issues but putting the morals to one side both issues could give

    rise to economic cost for the company beyond reputation damage in terms of

    potential fines and damages.

    Ultimately a sustainable business contributes to the economic and socialsuccess of a nation in a way that does not compromise future generations.

    This solution does answer the question in that it gives various views on the

    meaning of sustainability and distinguishes the business issues from what are

    possible ethical issues. The answer is quite balanced between economic and

    ethical objectives. Indeed the answer implies that there is ultimately a real

    concept of an ethical business.

    This is not the only answer though and an alternative, but less effective,

    solution follows.

    Sustainability refers to the ability of meeting present needs without

    compromising the capability of meeting the needs of future generations. It

    refers to policies and practices adopted by organisations which ensure that the

    rate of resource utilisation matches the rate at which they can be replenished.

    Ethical behaviour is right behaviour and means that the business actions apply

    the moral values of society.

    Society has views on issues such as the employment of children and working

    conditions. Modern societies often regard child labour as immoral. However

    this view is not universal and children do work in some countries, even where

    laws prohibit it. There are moral arguments supporting the employment of

    children where there is no alternative such as education and where incomes are

    barely at a subsistence level.

    Society has also changed its views in many regions regarding environmental

    damage with activities such as mining. Many states impose requirements

    through laws so that the issue is not merely ethical but a matter of law as is the

    case with child labour.

    Some would argue that the dignity of all people requires business to be

    responsible and to apply appropriate labour practices and environmental

    policies.

    Mucky Mining plc appears to put profits before people and the planet and is

    ignoring its broader stakeholder responsibilities.

    The company is likely to suffer lost sales, a pressure on its share price and

    employee difficulties if it continues to ignore concerns as expressed in the

    media.

    Sustainable businesses must take a responsible view as regards social and

    environmental issues.

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    (b)A stakeholder is a person, organisation, individual or group who has alegitimate interest in, is impacted by or impacts upon an entity or its activities

    or operations. Some stakeholders have legal interests, some have contractual

    interests and some impose their interest upon the entity. Stakeholders may be

    within the entity or even by running it, some may merely be connected such asshareholders, suppliers and customers whilst some may be external such as

    government, lobby groups and society or communities. Stakeholders have

    varying power to influence and interests that connect them to an entity.

    Listed companies can be regarded as firms with a purely economic purpose or

    entities with economic, social and environmental purposes.

    Listed companies have a particular issue in that ownership and control are

    largely separated. The directors who run or control the business do not usually

    have significant shareholdings that give them ownership or effective legal

    entity voting control. Whilst directors can be removed shareholders rarely takesuch action and directors are generally promoted from within or selected from

    outside by the board.

    When the question refers to responsibilities of listed companies this could be

    seen as the responsibilities of the board.

    Legally directors must act in good faith in what they believe are the interests

    of the company. UK law requires consideration of social and environmental

    matters but leaves it up to directors to determine what they wish to do to

    promote the success of the company.

    Shareholders are particularly important to listed company directors since the

    directors will actively operate to deliver shareholder value in terms of return

    and growth at an acceptable risk to the shareholders. They will to some extent

    be judged on the share price performance.

    Delivering these objectives may however require social and environmental

    concern to create a sustainable business. Ethic does tend to pay.

    Some shareholders may also be ethical members who are willing to pay a

    premium for high standards of social and environmental performance.

    Stakeholders other than shareholders may therefore be seen as a key to

    maximising long-term shareholder value. Satisfied customers, suppliers,

    employees and society may support this.

    Listed companies are likely to put shareholders at the top of their stakeholder

    priority list. This is due to the fundamentals of traditional and legal company

    purpose.

    Other stakeholders legitimacy may be judged by their power, or influence,

    and interest or willingness to engage.

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    This answer explains rather than merely defines the concept of a

    stakeholder. The answer then goes on to describe why shareholders may be

    treated differently to other stakeholders. The answer does not say that

    shareholders are more important, it is written with balance and care.

    Within the answer stakeholder theory includes the Mendelow model

    without actually referring to it.

    An alternative answer follows that is simpler, shorter and with less depth.

    A stakeholder is a person who has an interest in or who affects or can be affected

    by the operations of an organisation.

    Stakeholders may have claims upon an organisation that may demand recognition.

    The Mendelow stakeholder model suggests that organisations need to consider

    both the power and interest of a party in determining the legitimacy or response to

    a claim by a stakeholder.

    Stakeholders include management, employees, shareholders, customers, suppliers,

    government and society.

    Listed companies have to take a balanced view of their stakeholders and may use

    the Mendelow model to determine who has the power and interest.

    Listed company shareholders are of two types, institutional shareholders withmaybe five or ten percent holdings and private shareholders with relatively few

    shares.

    Institutional shareholders are likely to be high in interest since they require return

    and growth and may be willing to enter dialogue. They are collectively high in

    power and need to be listened to.

    Private shareholders are lower I interest since they rarely engage in dialogue and

    lower in power.

    Ultimately all shareholders matter if the directors wish to support a rising sharevalue.

    Other stakeholders are important since the success of the business depends on

    satisfied customers, reliable suppliers and effective employees. Society and the

    community can also be important.

    In the scenario Mucky Mining plc will wish to please its shareholders by being an

    ethical and successful business.

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    (c)Professionally qualified accountants take on many roles in industry,commerce, the public sector and the accounting profession itself. Traditionally

    accountants are the preparers of financial information and the professionals

    who give assurance through opinions on financial information prepared by

    others. Accountants are also businessmen when they take up senior managerial

    roles or run their own practices or businesses. Many accountants havespecialist expertise in areas such as tax and insolvency. Accountants undergo a

    broad business based examination and practical training underpinned by

    excellence in accounting, auditing, tax and law.

    The general public see accountants as professionals and expect expertise,

    knowledge and strong ethics.

    The chartered accountancy bodies in the UK received their Royal Charters

    because they demonstrated excellence in examinations, training, continuing

    professional development and had well enforced standards and ethical codes.

    At the heart of our ethical approach, as illustrated by the IFAC Ethical Code is

    the concept of the public interest. Accountants work for their employers or

    clients but put the public interest first.

    The public interest arises because of the reserved nature of much of our

    work. In areas such as insolvency and auditing legal restrictions exist on

    carrying out such work. As professionals we have earned the right to

    undertake such work largely because of our ethical codes.

    The IFAC code contains five fundamental principles that are essential to

    giving confidence in our work. Following these as non-negotiable universal

    moral principles means that we can be relied upon and so can the information

    we are concerned with whether it is a tax return, annual return, annual report

    and financial statements or an audit opinion.

    The principle of integrity implies absolute honesty, indeed it goes beyond this

    to include being straightforward in business dealings. The principle of

    objectivity implies being totally unbiased in applying accounting principles,

    laws and regulations whatever the circumstances, whatever the pressures and

    whatever the temptations and interests involved, true objectivity means

    transparency and reliability. These are supported by ethical obligations ofconfidentiality in keeping client and employer affairs private unless a public

    interest demands disclosure, due care in adhering to standards and professional

    behaviour in not bringing the profession into disrepute.

    Accountants are a key part of corporate governance whether they are inside

    business ensuring honesty and transparency or outside the business reporting

    robustly on the honesty and transparency of corporate reporting.

    In the scenario the professional accountants appear to be upholding these

    principles in that Mucky Mining plc has won awards for the quality of its

    financial statements. This implies adherence to generally accepted accountingprinciples and that the financial statements are not just true and fair as assured

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    by the audit opinion but clear and understandable in presenting the business

    results. However we should be careful in drawing such conclusions since audit

    reports only give reasonable assurance that financial statements are free from

    material error and fraud.

    There are however other ethical issues of a social and environmental nature inthe scenario.

    It can be argued that there is a difference between business ethics and the

    professional ethics of an accountant. Professional ethics almost exclusively is

    concerned with our roles in compiling and reporting on financial information.

    Professional ethics does extend to our business role as explained in the

    concept of integrity where we are required to be honest and straightforward in

    all business dealings. Integrity here is concerned with deals, contracts,

    proposals, tenders and the like rather than the more fundamental morality of

    business and business activities, or at least that is the current generally held

    view. Professional ethics however always implies acting lawfully. Businessethics arguably has boundaries beyond being lawful, honest and fair and

    includes social and environmental responsibilities. These are the grey areas

    where laws and regulations do not exist but where society has expectations

    regarding issues of employment conditions, working conditions, responsible

    use of resources and responsible activities.

    Some argue that accountants may act against the public interest since we do

    not professionally embrace social and environmental responsibilities. Most

    professional accountants would argue that these issues are outside our

    professional domain and covered by our more general citizens domain. As

    citizens we may have social and environmental responsibilities beyond

    upholding the law, moral standards and expectations. Our professional ethical

    understanding does however give us a mature understanding of the meaning of

    morality and applying the Kohlberg view we are maybe more likely than non-

    professionals to adopt a stage 4 law and order view that requires respect for

    human dignity, social responsibility and environmental responsibility in order

    to support the sustainable and successful workings of economies and societies.

    Our ethical approach does not however really encourage us to be post-

    conventional since we rarely challenge laws and regulations as being

    wrong since most of the laws we deal with are morally right in a

    democracy.

    Some also argue that the accounting profession is a value laden profession

    that through its accounting principles focuses attention on profit and

    measurement of profit rather than on social and environmental good

    performance.

    Ultimately our role is best seen as being the upholders of lawful behaviour,

    honesty and transparency in reporting. Society relies on us to challenge those

    who breach laws and regulations and those who fail to report their business

    affairs reliably.

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    This answer is undoubtedly deeper and broader than many students would

    write but gives you some arguments that are relevant and hopefully well

    argued.

    The answer is also written very much in support of professional accountants

    and that should come as no surprise because although we should recognise our

    professional weaknesses and shortcomings we should support our profession.

    We did not include discussion of professional failings in upholding standards

    in reporting and auditing only because the answer would have become even

    longer.

    That brings us to an interesting question how much should you write?

    Many P1 questions are open-ended and there are always more points to raise

    or more depth of explanation that can be included. You therefore need a light

    touch style raising relevant points confident that each point with a little

    explanation will earn a mark. You cannot include everything that could be

    relevant and are not expected to do so.

    Throughout this question bank our answers are a good attempt without being

    perfect. They represent what could be written by a well prepared candidate and

    additionally help you to understand the content that makes a good answer.

    There are some questions where you can have different views, a different

    balance of argument and questions where more or less points could be raised.

    The answer that follows makes different points to the original answer to part

    (c) and is more economical and has less depth. It would get a pass mark in our

    view despite being quite different.

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    Professions are characterised by expertise, controlled entry standards and

    continuing standards and rigorously upheld ethical codes. Professional

    accountants are expected to uphold high standards of competence and ethics so

    that the public can rely on our work in reporting and assurance on reporting of

    financial matters.

    Professional accountants are expected to act primarily in the public interest.

    This implies upholding standards of honesty and transparency in business andreporting.

    The IFAC ethical code sets out five fundamental principles to follow:

    IntegrityObjectivityConfidentialityDue care, andProfessional behaviour

    Integrity means that accountants are therefore expected to be honest andstraightforward in business dealings. Objectivity means accountants are

    unbiased and impartial at all times, free from and being seen to be free from

    interests that compromise independence. Due care means that accountants

    uphold standards and behaviour means they do not bring their profession into

    disrepute.

    Accountants are likely to have played a key role in supporting the transparency

    of the financial statements of Mucky Mining plc whether as preparers or

    auditors.

    Accountants may however have done little to deal with the social andenvironmental problems at the company apart from worrying about the costs of

    putting things right. Low costs can be achieved in the short run by ignoring such

    issues.

    Accountants do also have a part to play in running and advising businesses and

    therefore have ethical or moral responsibilities for more general business

    integrity, social and environmental responsibility.

    The accountancy profession can be regarded as value laden and a supporter of

    big business and capitalism. Pristine capitalists pursue maximisation of profit at

    all costs and as such ignore externalities such as social and environmental costs.

    Since accountants focus on profit measurement they support the capitalist ethos.

    The accountancy profession has done little to support corporate social

    responsibility (CSR) and CSR reporting. This failure means that accountants

    have not always acted in the public interest.

    The accountancy profession has also failed the public with weak accounting

    standards, creative accounting and a lack of robust auditing as seen in many

    corporate governance scandals such as Maxwell and Enron.

    The accountancy profession has often needed to rebuild trust after such events

    but generally has done so for its own protection and therefore for its own

    commercial gain.