American National Standards Institute

BY: Ahmad Bassiouny

Evelean William

Topics that will be covered

What is the ANSI? What purpose does it serve in

business? Why are standards and quality

important in business?

Topics that will be covered

What part does ISO have in the ANSI?

How does the ANSI help businesses improve?

What are Standards?

Standards help to achieve a goal of businesses, strategic standardization

Strategic Standardization is essential to be innovative, reduce costs and improve quality

Why are Standards Important?

Benefit to customers

Make businesses more efficient

Increase consumer confidence

Standards

Important to success of company Important in the retention and

satisfaction of customers Must be implemented to compete

internationally

International Standards

Products are used in many different nations

Must be able to function in other nations

Standards important in world trade

ANSI

American branch of ISO Helps with the development of

American National Standards Represents both private and public

sector

ANSI

Adoption of standards is voluntary Promotes voluntary consensus

standards Promotes voluntary conformity

assessment standards

Mission of the ANSI

The Mission of the ANSI is to enhance both the global competitiveness of U.S. business and the quality of life in the U.S.

Brainstorming Activity

How can standards and the assistance of the ANSI help your organization become more efficient?

What is quality?

ANSI defines quality as “the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs”

Dimensions of Quality Performance Features Reliability Conformance Durability

Serviceability Aesthetics Safety Other perceptions

ISO International Organization for

Standardization Helps create global agreements on

international quality standards Certifies suppliers to make sure they

meet the international accepted standards for quality

ISO

ISO released the ISO 9000 standards in 1978

These standards link the world through one set of quality management systems standards.

ISO 9000

Countries must adopt these standards in order to remain competitive

Must receive ISO accreditation Private businesses have began to

accept standards

ISO 9000

ISO 9000 includes a series that is entitled “Quality Management and Quality Assurance Standards for Selection and Use”

ISO 9000-9004 are included

How does ANSI help?

Creation of the ANSI Federation in 1918

Motto of the ANSI: Value, Integrity and Service

Motto of the ANSI

Value ANSI federation provides a forum

where companies can meet and discuss what to do to become more efficient

Motto of the ANSI

Integrity ANSI accredits standards developers

to ensure procedures meet specific requirements

Registrar Accreditation Board (RAB)

Motto of the ANSI

Service Offers publications Provides training and consulting Websites and databases to other

companies are available

Summary

ANSI helps develop American National Standards

Standards make businesses able to offer products to customers with higher quality and lower cost

Summary

ISO is the international governing organization of standards

Motto of ANSI: Value, Integrity and Service