annual staff meeting: linkd overview | february 10-11, 2015 changing... leading... learning... ncwwi...

Annual Staff Meeting: LINKD Overview | February 10-11, 2015

Changing . . .

Leading . . .

Learning . . .

NCWWI LINKD

Sara Munson, Nancy McDaniel, Sharon Kollar, Charmaine Brittain, Michelle Clinch & Marshall

SolowayNCWWI Annual Staff Meeting, February 10-11, 2015


OUR TEAM

Sharon Kollar, LMSWUniversity at AlbanyLINKD Coordinator [email protected]

Sara Munson, MSWRutgers UniversityLINKD Team [email protected]

Robyn Alsop, MAButler Institute, University of DenverInformation [email protected]

Nancy C. McDaniel, M.P.A.Butler Institute, University of DenverLINKD Team [email protected]

Melissa ThompsonButler Institute, University of DenverDesign/[email protected]

Charmaine Brittain, MSW, Ph.D.Butler Institute, University of DenverLearning [email protected]

Adam Bowman University of Southern MaineProgrammer, MyNCWWI [email protected]

Marshall SolowayUniversity of Southern MaineSystems Manager, [email protected]

Michelle ClinchPortland State UniversitySocial [email protected]

***LINKD team also includes representatives from Evaluation, LAMM, LAS, LADD, and Organizational Intervention teams.

mailto:[email protected]











Annual Staff Meeting: LINKD Overview | February 10-11, 2015Annual Staff Meeting: LINKD Overview | February 10-11, 2015

WHO ARE WE?

• Leading Information-sharing Networks, Knowledge-management & Dissemination

• Connect partners, participants & national audience to best & evidence-informed workforce/leadership development resources through a wide variety of blended learning strategies (Knowledge Ecology Matrix)


Lessons Learned 2008-2013

1. Get the right information at the right time to the right people. Don’t overwhelm: Break up content into manageable pieces.

2. Be high touch in highly virtual times: Provide active, individualized facilitation & communication. Make direct requests to connect & contribute. Use in-person/informal experience to start.

3. Attend to technical AND social components of identifying, screening, understanding, interpreting & disseminating knowledge – technology, processes and people.



4. Don’t reinvent the wheel. Adapt resources to various formats and audiences.

5. Focus on doable strategies & next steps. Ensure resources are “reality-based rather than theoretical,” and “applicable to something that we are doing in my organization.”

6. Cover key concepts in a thorough and concise manner using materials that are “clear and easy to understand” and help “connect to a larger community of professionals.”



7. Model the value and behaviors of a learning organization. Actively use/share knowledge & evidence/evaluation for improvement.

8. Don’t bring folks together unless clear about purpose/goals and relevance/outcomes. Focus participants on salient, immediate work tasks.

9. Be nimble. Allow for the goals/purpose to shift or evolve over time.10.Don’t duplicate – collaborate & integrate.


INDIVIDUALS ACCESS & EXPLORE CONTENT.

BROAD ARRAY OF RESOURCES ARE SEARCHABLE AND ORGANIZED BY

AUDIENCE, TOPIC AND TYPE.

EXPLORING


Exploring1. MyNCWWI Workforce

Development Portal2. NCWWI Website3. Vimeo Page4. Resource Collection,

Assessment & Management System


MyNCWWI1-stop shopping: resources, peer exchange, data management

NCWWI Workforce Development Framework

eResource Library (800+ resources)o 17 topical areaso Specialized collections: Child Welfare

Mobile Apps & Technology; Competency Models

National Webinar CalendarCustomizable Backgrounds & FeedsCohort Community AreasData Management System


NCWWI Website• Regular updating and maintenance

to provide information about who we are & what we do:1. Partners, Programs & Services2. NCWWI Products & Events3. Webinar Session Pages4. What’s New5. Promotional Materials

www.ncwwi.org

http://www.ncwwi.org/


NCWWI Vimeo Page

• Hosts all NCWWI webinar recordings and videos

• Recordings played 6,358 times in 113 countries: US (5686), Australia (219), Canada (153), UK (50)

• Top 5 Videos: Coaching Webinar (620), NCWWI Video (519), EBP Webinar (486), Culturally Responsive Workforce Webinar (436), Teaming Webinar (391)

http://vimeo.com/ncwwi





Resource Collection, Screening & Management

• Systematic, routine process• 17 workforce topical areas • 100+

journals/databases/websites• Tracked via Excel, Access &

EndNote databases, searchable by topic/keyword: 1000+ peer reviewed articles/reports

• Bi-monthly lists to ESC• Private Gateway uploading


INDIVIDUALS ACCESS ONE ANOTHER.

AUDIENCES CONNECT WITH ONE ANOTHER THROUGH TARGETED COMMUNITIES OF PRACTICE.

PARTICIPATING


Participating1. Project Teams & MyNCWWI

Peer/Cohort Communities2. National Distribution List &

eUpdates3. Social Media:

o Facebooko Twittero LinkedIn


Project Teams & Cohorts1. LINKD attends all team calls and support team

resource needs2. Develop/Monitor/Update MyNCWWI cohort areas &

event calendar: LADD, LAS, LAMM, Site Teams, UP, ESC

3. Recent examples of assistance include:• Developed LAMM module• Reviewed LAS Curriculum• Finalized documents/developed webpage (LAS

Coaching Toolkit)• Provided Face/Voice for LAS Leading for Results

Module• UP and LAMM Newsletters• COHA and Resource Packet Support (SFBA)• Supported PowerPoints & webinars (LADD)• Supported LADD and UP in-person meetings• Reviewed evaluation surveys• Supported development of coaching models


National Distribution List• Grew contact list from 22,000 to 24,000• Developed and distributed12 eUpdates

1.National eUpdate #16 New University Partnerships, NSDTA Journal Special Issue, Competency Models, Evaluation Webinars, Knowledge Management

2.National eUpdate #15 MyNCWWI, Workforce Excellence Sites, Archived National Webinars

3.National eUpdate #14 New University Partnerships & Additional Intervention Activities

4.Announcement: NCWWI Video & Evaluation Findings Webinar 5.National

eUpdate #13 Traineeship Legacies & Lessons Learned, RFP FAQs/Webinar & Student Summary

6.Announcement: University Partnerships RFP & Informational Webinar

7.National eUpdate #12 LAMM Curriculum, Coaching Manual & Tribal Facilitation Guide

8.National eUpdate #11 5 More Years9.Social Media eUpdate #4 - February 201510.Social Media eUpdate #3 - January 2015 11.Social Media eUpdate #2 - December 2014 12.Social Media eUpdate #1 - November 2014

http://archive.constantcontact.com/fs104/1103622714543/archive/1119724989998.html











































Social Media (1/14 – 12/14)1. 277 followers on Twitter (reach=26,835; Kred*

Score=581, with 600=top 21.5% of all accounts)

2. 351 likes on Facebook (reach=11,579)3. 152 followers on LinkedIn (reach=12,595)• https://www.facebook.com/workforceinstitute• https://twitter.com/ncwwi • https://

www.linkedin.com/company/national-child-welfare-workforce-institute

* Kred measures credibility on Twitter:audience quality, engagement, ability to inspire action & propensity to engage with others. 500 is above average, 600 is top 21.5% & 700 is top 5%

https://www.facebook.com/workforceinstitute



https://twitter.com/ncwwi

https://twitter.com/ncwwi

https://www.linkedin.com/company/national-child-welfare-workforce-institute




INDIVIDUALS AND/OR GROUPS ARE GUIDED BY EXPERTS USING MULTIPLE STRATEGIES

TO APPLY KNOWLEDGE AND SKILLS.

GUIDING


Guiding1. National Webinar Mini-series

on NCWWI Lessons Learned 2. National Webinar Series &

Follow-up Learning Exchanges

3. Cohort Webinars4. Conference & Meeting

Presentations, including MyNCWWI Orientation Sessions


Making a Difference Mini-Series, 2014

• 4-part webinar series on NCWWI impact & lessons learned

Topic Evaluation Survey Scores Registrants On Web

Platform

EVALMean: 4.0Range: 3.92 to 4.10

562 271

TraineeshipsMean: 4.05Range: 3.92 to 4.16

358 183

LAMMMean: 4.01Range: 3.86 to 4.11

281 133

LASMean: 3.85Range: 3.69 to 4.00

433 217


Mind the Gap Series, 2014-2018

• Series includes 16 webinars/16 learning exchanges

• Learning exchanges enhanced to include webinar platform for questions and polling for engagement

• Sessions to date:1. Introducing the WDF (October 2014):

Mean Score, 3.96; 698 Registrants2. WDF Learning Exchange (November

2014): Mean Score, 4.20; 464 Registrants

3. Simulation Labs (February 2015): 1062 registrants


Cohort Webinars

NCWWI Service

AreaAudience Purpose Date

# Attende

d

UP General Public Announce UP RFP 12/13/2013

183

UP Reviewers of UP Proposals

Provide orientation to review instruments and process

2/6/2014 Unknown

UP/LADD/WE/LAMM/ LAS

UP participants To provide NCWWI orientation to UP jurisdictions

4/2/2014 & 4/4/2014

26

UP UP Participants Orientation for new UPs 4/28//2014 30

LADD LADD Virtual Convening #1 7/16/2014 20


MyNCWWI Orientation Sessions• Completed:

• Northeastern State University – Jan 9, 2015

• Site Teams in SFBA – Jan 2015 (by Site Team Facilitators)

• Coming Soon:• ASU/Case Western – March 4, 2015• Alaska – March 2015

• In the Queue:• Capacity Building Collaborative:

Center for States, Center for Tribes, Center for Courts

• Additional University Partners• Other Stakeholders


Presentations• Completed:

o Ohio WDF TA - Sarao California WDF TA – Nancy D.o Others?

• Upcoming:o Network for Social Work Managers – Feb 25,

2015o NSDTA – Submitted Proposals for Oct 2015o Others?


EXPERTS INFORM INDIVIDUALS AND/OR GROUPS ABOUT SPECIFIC CONTENT THROUGH A STRUCTURED ARRAY OF

LEARNING METHODS AND SUPPORTS.

INFORMING


Informing1. Workforce Development

Framework & Competencies2. Child Welfare Competencies3. Products (tools/toolkits; reports;

summaries; articles; books; updates; guides; manuals; audio/video; resource lists; case studies; success stories; implementation tips, key concepts & lessons learned)


Workforce Development FrameworkTo Support Staff and Advance Improved Outcomes for Children, Youth &

Families


Competency Models & Synthesis• Received Competency Models from 10

States• 8 states are on website (1 waiting

approval)• Featured as “Spotlight” on MYNCWWI,

and shared via eUpdate and social media• Website stats: range from 33 to 55 clicks• Most clicks on “Colorado Caseworker

Competencies”• Next: Developing a synthesis paper this

spring comparing/contrasting competency models as well as providing info about using models


Resource Lists


Overviews & Summaries


Informational Materials• Theory of Change• 1-page Service Area Summaries • Brochure• NCWWI Roles & Photos• MyNCWWI Flyer• UP Project List• Templates for all products -

e.g., PPT, reports, summaries, newsletters, etc.


Guides, Manuals & Tools


Publications/Journal Articles

1.NSDTA Special Issue

2.Journal on Social Work Education

3.Others?


Potential Products for Discussion

1. Microlearnings2. Infographics3. Success Stories/Profiles4. Case Studies5. Summary of Change Initiatives6. Workforce Development Org

Assessment Tool7. LCF Interview Protocol8. New Specialized collections for

MyNCWWI?9. Other ideas?


TOURS

• NCWWI.org• MyNCWWI.org• NCWWI Roles• Vimeo• Facebook• Twitter• LinkedIn

annual staff meeting: linkd overview | february 10-11, 2015 changing... leading... learning... ncwwi...

Documents

linkd overview

university of denverlearning

university of denverlinkd

mabutler institute

right people

right information

charmaine brittain

nancy mcdaniel