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Page 1: annual report - Allevianew.allevia.org.au/.../uploads/2017/11/2017-Allevia-Annual-Report.pdf · In a world where everything is changing quickly for people who have a disability and

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annual report

2017

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Contact Allevia is the trading name of

Bankstown Handicapped Children’s Centre Association Incorporated

618 Tower Road Bankstown Aerodrome NSW 2200 PO Box 260 Revesby North NSW 2212

(02) 9773 9706 e: [email protected]

web: www.allevia.org.au Facebook: The Allevia Group

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contents

executive report 6 department reports 7

administration

employee support 7

living services 9

one village 10

social, community and civic participation 10

support coordination 11 arablink 11 elevate 11 the clinical consultant 12

the board 14 financial report 16 community partners 19

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our vision is that allevia is the key that unlocks personal transformation our mission is to

listen, find and

share pathways with people in our community that fulfill their

needs, wants, and

dreams

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our values how we behave

presence

we take time to understand and learn through listening and observing

agility

we adapt and respond quickly to every challenge

tenacity

we see everything through to the end

honour

we see and acknowledge every person for who they are and who they want to be

service

we look for ways to serve which go beyond expectations

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executive report In a world where everything is changing quickly for people who have a disability and those who support them, Allevia has demonstrated its willingness and ability to adapt and evolve. We are the ‘key’ that has unlocked the National Disability Insurance Scheme for many we serve and with it has come amazing personal transformations. Our engagement with the community and our work to build a more resilient organisation continues to underpin our commitment to the future.

It is difficult to talk about anything but the National Disability Insurance Scheme (NDIS) and how it has dominated our lives in the past year. We have worked with our clients to ensure their successful transition into the Scheme, but it has not been without its challenges. In saying that, it has also come with many stories of personal transformation in those we serve. In keeping with our vision of being the ‘key’ that unlocks personal transformation, the Strategic Business Plan for 2016-2017 saw us focus on the key areas of: • Fiscal viability, • NDIS marketplace

participation, and • Client experience.

The year commenced with our strategies for fiscal and corporate reform continuing in earnest. The financial surplus confirmed that the hard decisions made in the previous year were working. But by no means were we ‘out of the woods’ and our process of reform continued – ensuring we were a strong and useful ‘key’ that opened up the NDIS for our clients. The challenges we faced were many, but after a long period of corporate reform, the number of people in the management team was significantly less than we were accustomed to. What has been achieved by the team has to be acknowledged as being nothing short of amazing. We both have immense respect for the team at Allevia – their commitment and preparedness to do whatever it takes to get the job done is outstanding. The team at Allevia are a group of outstanding people who do amazing things every day. We can’t thank them enough for their contribution to our mission. In the latter part of the year, the Board undertook to

recruit new Directors – looking for people with financial and corporate management experience. The search culminated in the recruitment of two new Directors, Ben McKeown and Karu Rangasamy. Both Ben and Karu have spent a number of months getting to know Allevia and the environment that Allevia exists within and we look forward to their contribution to our community. We farewelled Katrina Cordina from the Board. Katrina had been a Director for 17 years and we thank her for her commitment to Allevia and her tireless work on the Board. Whilst the transition to the NDIS continues, we move into a new year wanting to do more for more people. Allevia being the key that unlocks personal transformation is what we want and we believe we are up to the challenge.

Danny Kapustin Chairperson

& Philip Petrie

Executive Director

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department reports Allevia serves the community through three departments – Allevia Administration, Allevia Living Services and One Village. Each department provides unique, personalised services to members of the community, but work together to promote rights and citizenship, community inclusion and participation, and lifestyles based on personal choice.

administration Employee Support Over the past year, we have made important changes that were necessary to bring our vision to life. We believe that recruiting, training and developing the best people in the right job roles is the key to realising our vision. For many of the people we support, the key to personal transformation is the support they receive from skilled and well-supported Allevia staff – people who have great working conditions and job security, people who are committed to providing support that is consistent, reliable, and responsive to and respectful of personal choices and needs, and people who will never give up no matter how tough it gets. We remain focused on recruitment and we strive to attract and employ only the best staff. We seek and value people who are passionate and committed to our vision and mission. Having the right people in the right jobs can only work if we give them the right tools. New computer-based tools are one part of the resources we have continued to work on across our services. The tools support the staff, enhancing the quality of the support they give to others. Since the introduction of the intranet we have been able to equip staff with the tools and technology to share information and to be ‘engaged’ with what is happening within Allevia and across the community services sector.

Computer skills are now more important than ever – many staff are on a steep learning curve as they develop their skills and engage in new ways of ‘getting things done.’ Every person in the Allevia community is valued. Without the staff, Allevia’s vision would be simply a dream. Their commitment and focus on the job is a valuable asset and supporting their health and well-being is a key to securing their ongoing contribution. Our focus on promoting work/life balance, promoting time away from work, accommodating other responsibilities, and considering individual circumstances is achieving greater levels of job satisfaction which flows on positively to the people we serve.

We understand that safety in the workplace is a shared responsibility for everyone in the Allevia community. We promote personal responsibility, communication and team work in our efforts to create a safe place for everyone at Allevia, and the results have seen record low accident rates and record high preventative actions. Next year we will be trying some new and innovative ways of securing even greater levels of awareness and engagement in

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workplace safety. The aim is sustain our focus and avoid complacency ensuring that we are all safe and well.

Promoting personal development and independence in the people we serve is not a simple process. Everyone we support presents new challenges which test our skills and stretch our imaginations. We recognise that we need to support staff learning so that they are always up to the task in front of them. So, we have been laying the ground work for enhanced staff development - through our partnerships with training organisations; through our joint project with Webcare Community (an online training space), and through sector participation and network development. “Knowledge is power”? That is why it is important for us to never stop learning. We each have a shared responsibility to take charge of our own self-education to capitalise on industry changes to enhance skill and develop our careers. Allevia employs 91 staff: 31 full time, 37 part time, and 23 casual staff – and this number will grow. Throughout 2016/2017 we have focused on: • developing partnerships to promote

professional development opportunities for staff

• enhancing staff induction and orientation practices

• personalizing shared workplace safety • equipping people with modern ‘tools’ to

assist them to do their job • encouraging staff to take time off • being the key that unlocks personal

transformation There has been a consistent thread of positive feedback from our employees regarding their commitment to the organisation’s vision, mission and values. The various teams across all departments are achieving outcomes which go above and beyond what is expected of them, often in very difficult and trying conditions.

Challenges for 2016/2017 financial year The new financial year will see us facing the challenges of: • recruiting and retaining enough great

people to meet our clients’ needs • seeing staff happy in their work • promoting shared responsibility in personal

and professional development • keeping everyone safe • creating opportunities for staff to extend

themselves and take on new roles and responsibilities

• keeping pace with technology and embracing it as a positive tool everyone can use

• accommodating client choice in who supports them

The introduction of our new client management system will bring with it a long-term benefit in how we engage and work with our clients, but it will come with a steep learning curve for all employees as we take on yet another new system in support service delivery.

The year ahead presents many challenges for us, but our belief and confidence in our staff, partners, supporters and clients is stronger than ever. Together we will ensure that Allevia achieves its vision.

Sandra Hilton

(Employee Support Manager)

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living services Allevia provides accommodation and support to people who live with others in a group home arrangement and to people who live in their own home. We have eight (8) group homes and three (3) people who we provide drop-in support to in their own unit. The staff consist of Lifestyle Assistants, Team Leaders, and House Managers – united to work alongside each individual to build lives based on personal choice and control. Change is everywhere in this sector but our aim has been to deliver our mission through great teams. The strength of our teams is underpinned by great leadership - strong, agile and responsive House Managers who lead by example and through individualised employee support.

We have successfully risen to every challenge posed to us throughout the year, including the transition to the NDIS, new technology, new systems, budgets, and client choices. We believe the secret to our success has been an unwavering commitment to meet each challenge with courage and keep the people we support at the centre of everything we do.

“Having fun is important to everyone, so when she said that she would like to go out but wasn’t quite sure where, support was offered firstly by asking her who they would like to help them. Choosing the staff member was the start in a journey where she learnt about what she could choose to do and then get out and give new things a go. She has gone from being not sure to having a definite opinion and being able to communicate that to staff.

Lyn Cooke (House Manager)

In the living services department we take pride in our capacity to support people who have very personal needs and wants – people of all ages

and from all sorts of cultural backgrounds, and people who rely heavily on us to be the key which unlocks the opportunities they want and need in becoming who they want to be.

“It has been a very busy and productive year with many people achieving their goals and aspirations. These achievements became a reality due to peoples’ determination, hard work and the support provided by their families, guardians and their friends. It has been gratifying to be part of Allevia’s dedicated team who find and share pathways with people in our community that fulfil their needs, wants and dreams.”

Victor Batac (House Manager)

Despite our initial nervousness about the NDIS and what the changes would mean for everyone involved, we met the challenge and have come out the other side of the transition transformed. We have seen a lot of change this year and we have worked together to ensure that the changes are always positive.

“Most of the people Allevia support have now successfully transitioned to the National Disability Insurance Scheme (NDIS). This has had many benefits for each person, increasing the support we can provide and ultimately catering for their individual needs and wants better than what was possible before.”

Lyn Cooke (House Manager)

In the accommodation support teams we continue to maintain our belief that what we do is all about the people we support, their families and building sustainable, connected, and supportive communities where everyone can live a life of their choosing.

“Through careful planning and consultation, we were able to relocate four people to a new house they can call home. The home offers lots of opportunities for a fantastic and fulfilling life. Our Property and Maintenance Manager coordinated the move, working with the residents, the Real Estate, the removalist and the staff every step of the way. We consulted with the families to ensure that they were a part of this big step in their loved one’s life.”

Victor Batac (House Manager)

We remain fully committed to person-centredness in everything we do in serving the community, and ensuring we work alongside people to grow and thrive as great contributing community members.

“One man who we have been supporting for many years had a dream of one day living on his own in an apartment. A dream that he never gave up on. Through perseverance and support and his own hard work and determination, that dream became a reality. He now enjoys the freedom of being more independent, whilst overcoming the challenges that come with living independently.

Victor Batac (House Manager)

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The main challenge our clients face every day in achieving full social participation in the community is the barriers that socially unacceptable behaviour create. Under the guiding hand of the Clinical Consultant, we have seen these barriers greatly reduced. The secret? Attention to health and wellbeing, communication, shared decision making, cooperation, and most of all a preparedness to stick at it and work through the setbacks.

“I believed there was no way my brother could ever catch a bus. He would hit people without warning. No way! Imagine my surprise when he turned up at my house with his carer after catching the bus to come and visit. He proved me so wrong. He can probably do anything if he wants to.”

Family Member We have amazing people in our teams – people who do more than is expected of them, people who never say die, and people who stand by the organisations values no matter what.

“Some clients expressed a desire to do some volunteer work. After some consultation and lots of planning BUPA provided an opportunity for our clients to go in once a week to assist with lunches in a local aged care facility. This provided our clients with a great sense of community, improved self-confidence and increased social skills. This has been a popular program, with everyone really looking forward to their next visit.

Frances Nadin (House Manager)

Staff have worked hard to support our clients to make their dreams come to life. The personal transformations we all witnessed from people pursuing their dreams and experiencing life on their terms in priceless.

“Some clients have had the opportunity to go on holidays either overseas with family or with a service that provides holidays in Australia. Clients are involved in the entire process from choosing their destination right through to packing their bags. These holidays have seen clients go to places such as Malta, the Gold Coast and the South Coast. The best part is the excitement and smiles when they return home and share their experiences and photos.”

Frances Nadin (House Manager)

one village

One Village - 'Omwana takulila nju emoi,' translated to 'A child does not grow up only in a single home.'

An old Banyoro proverb One Village consists of programs we provide to the community centred around supporting people to participate in social, community and civic life and supporting people to access services as a part of the their NDIS Plan (support coordination). We support people from the age of 0 to 70 years who have a disability and their family/support network.

One Village has undergone a major transformation this year. The National Disability Insurance Scheme (NDIS) became a reality for everyone in the One Village community across the year and everyone’s journey was different as they came to terms with the whole NDIS planning experience and the opportunity to choose support providers. social, community and civic participation is the outcome we support people to achieve through programs and activities which focus on supporting them to integrate into the local community and extend their social networks. We focus on providing opportunities for people to participate in new activities and gain independence. It provides the individual with opportunities to learn whilst having fun and gives their carers a well-deserved break. This is all done on a 1:1 basis or in groups depending on personal preference. We believe that every person should have control over how they live their life and that choosing how, when, and where they participate in community life is central to developing great citizenship skills.

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We provide support to 30 participants across individualised attendance patterns depending on personal interests. The participants represent a rich mix of diverse cultural backgrounds including individuals from Arabic, Greek, Chinese, Vietnamese and Australian backgrounds.

“My daughter loves going out on Saturday with the One Village crew. She never really had any friends until she started going to the program and the best part is she can’t wait to go and comes home absolutely exhausted and happy. And I get to have some time for myself which is very important to me.”

Mother This year the group chose a range of activities including ‘Flip Out’, swimming, Taronga Zoo, Powerhouse Museum, BBQ’s, Time Zone, a variety of workshops, bushwalks and lots more. Some individuals also chose activities they want to go to and the One Village staff supported them to attend. support coordination is an initiative of the NDIS where people can purchase support to make their Plan a reality. Its time limited, but it provides our staff with the opportunity to show our clients and their parents how to make the Plan work and ultimately to take over the coordination themselves. This first year of the NDIS saw us supporting 37 people.

My first thoughts were, “what am I meant to do with this?” My son’s first NDIS Plan made little sense and I was so afraid I was going to mess things up trying to get what we needed. But Gania and the One Village team turned it into language I could understand and we found the supports my son needed, quickly.”

Mother

arablink was a group of service options that worked closely with the Arabic community through the provision of in-home and community based respite care to the families of children, young people and adults with a disability. Our Village Advocate, Lila Ibrahim, worked with families to assist them to link together, through our support groups, and to link with other services in their local areas to support them to meet their individual needs. Unfortunately, the funding for the Arablink program ceased on 30 June, 2017, and with all of the people we supported now transitioned to the NDIS, the program was closed and Lila moved on to other work.

Gania Mansour

(One Village Manager) elevate is a Social Community and Civic Participation (SCCP) program which runs within the One Village community.

“With almost three years working in the program it was a great honor to be appointed as Elevate’s Team Leader. With a small but skillful team, we support sixteen people to reach new heights through enhancing their skills and abilities across the weekdays.”

Natalie Grossel (Team Leader)

Each day in Elevate is different, with new challenges to be faced and successes to be celebrated. Within the past year, Elevate has maintained a stable client base. Elevate's new ten seater van is providing increased opportunities and choices for community based social and recreational activities. Another exciting development has been the commencement of a capacity building activity that involves two people from Elevate volunteering weekly at a BUPA Aged Care facility where they assist with supporting

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residents during lunch. There have been talks of this expanding with more volunteers or more frequent days as it has been well received by everyone. The people who attend Elevate have chosen to engage in some really fun and adventurous activities.

Elevate is committed to creating opportunities for activities that are chosen by the people who attend. With the mixture of community access and center based programs, people are able to gain life skills, build friendships and become more involved in their community.

“I really like the cooking programs at Elevate. I really enjoy helping prepare the vegetables and cutting up the ingredients. I learn new skills and enjoy eating the things I cook.’

Annette

“I participated in a Self Portrait activity and I was in a group with my peers. It made me feel really good and it was fun to participate in the activity as we all were laughing and showing our drawings to each other. I felt supported by staff and my peers.”

Caroline

“Visiting Cataract Dam while it was discharging water was a great experience for everyone. I feel it provided a different highlight for each person and all who went to see this amazing spectacle talked about it for weeks (in their own special ways). It was a very relaxed day in a new place”.

Greg Mealey (Staff)

There have been some amazing transformations in the people we support. One that stands out is Ben who until recently, used his wheelchair to get around for the majority of his day. With the support and encouragement of staff at Elevate and with his persistence and determination, he hasn’t used his wheelchair for several months.

“I had a goal to be able to stand and walk at a special occasion I had coming up. I spoke to the Elevate staff about this and they said they would support me to make my goal happen. It was hard at first to not always rely on my chair, but now I feel awesome because I no longer need my chair”.

Ben Elevate has had a really great year and with so many exciting changes and possibilities heading our way, Elevate will continue to thrive and transform along with the amazing people who we support.

Natalie Grossel Team Leader

clinical consultant - focused on supporting all Allevia clients, many of whom have very complex support needs and aspirations. “When I wrote my submission for last year’s annual report I said that the previous twelve months had been a time of exciting change in the industry and that I was looking forward to the new choices that this next twelve months of change would bring. Well, it has certainly been a time of amazing change and choice and if I get out my crystal ball I can safely predict that the next twelve months will continue with this theme of transformation and growth. What a time to be supporting people to reach their full potential and live the life they choose! Our approach has always been to encourage the people we support to take an active role in their own decision-making, giving them choice and control over how they would like to be supported. We have been through some enormous changes in the systems we use and what supports we deliver, but at the heart of it all, our vision, mission and values remain the same and the participant is at the centre of all we do. In the Clinical Department I have seen time and time again that providers have so much to learn from participants, not the other way around! I personally have offered my support

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in all NDIS planning meetings and have been so delighted to see participants telling the NDIS planners in no uncertain terms what they really need and want. We have helped participants navigate the sometimes confusing new NDIS world, but the compass we use has always been the hearts and desires of our participants.

Throughout the NDIS rollout the Clinical Department has continued to provide quality health and wellbeing plans as well as behaviour intervention and support for all current Allevia clients. In the future there may be scope to offer our clinical services to others in the community, but we have felt it essential that we focus on supporting our existing clients through the NDIS transition process this year. Not only have we received positive feedback from government bodies, health care professionals and other disability service providers on the quality of our support plans, we have also received many kind words of appreciation from the NDIA as well.

Each participant has been able to provide evidence to the NDIS planners of their own unique support needs using their Multi Elemental Support Plans and Health Care Plans. This information has been used to formulate each participant’s NDIS Plan and will also be used in each participant’s Plan review.

I am now looking forward to the next twelve months of assisting participants to ‘live’ their plans. I also look forward to fine tuning each individuals plan through the review process to ensure that everyone is receiving what they need and want and continues to do so as their needs and wants change over time. The first NDIS plan is but the first step on a lifelong journey towards more individual choice, control and independence.” The Clinical Team have been working to ensure that all client information and plans are up to date for the first round of Plan reviews. Libby will be available to be present at each review meeting and support plans will be available as evidence of the individual support needs of each client. We are confident that all of our residents will be well supported into the next stages of the NDIS roll out and look forward to the next 12 months of new plans and new choices!

Libby Kinsela

(Clinical Consultant)

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the board The Allevia Board of Directors are committed to the governance of the organisation - providing the necessary oversight of the organisation’s capacity to delivery its mission and providing leadership in setting the vision and strategic direction.

Danny Kapustin (MBA, BA, MAICD) John Spence (B.A., LL.B.) Chairperson Deputy Chairperson

Anna Gallo Katrina Cordina Director Director (retired)

Ben McKeown (MBA, B.Eng. (Hons), FIOD, MAICD) Karu Rangasamy (Grad. Dip. BA, FCPA, AAICD) Director Director

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Roz Johns (ML.B, LL.B) Philip Petrie (M.Ed.Stud., B.Nursing, JP, MAICD) Director Executive Director, Secretary, Public Officer

board meetings

Director Board Meetings A B

Danny Kapustin 9 9 John Spence 7 9 Philip Petrie 9 9 Anna Gallo 9 9 Katrina Cordina 2 4 Roz Johns 4 9 Karu Rangasamy 2 2 Be McKeown 2 2 A – Number of meetings attended B – Number of meetings held during the time the Director held office during the year Note: K. Rangasamy and B. McKeown both attended 4 meetings as observers. Note: K. Cordina resigned as Director on 19 December, 2016. Note: K. Rangasamy and B. McKeown were appointed as Directors on 22 March, 2017.

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financial report consolidated report – financial year 2016/2017 To realise its vision and to drive its mission, Allevia continues to focus on establishing and maintaining a strong fiscal base for its operations through sound budgetary planning and oversight, strong organisational structures and enhancement to its operational practices. The year saw the organisation significantly improve its financial position. Allevia has ensured that it has the resources and capacity to be ‘the key that unlocks personal transformation’. The financial statements and specific disclosures included in this consolidated financial report have been derived from the audited annual financial report for the year ended 30 June, 2017. These accounts are not intended to provide full detail of the organisation’s financial performance. A copy of the annual financial report and auditor’s report are available to members of the organisation upon request.

income Total income for 2016/2017 was $7,665,309

operating costs Operating costs for 2016/2017 were $7,051,920

balance sheet The total assets of the organisation increased by 58% to $1,449,246 (from $918,214 in FY16). This increase was predominantly related to surplus cash held as a result of reduced employee expenses following the restructure process. The total liabilities decreased by 7% to $1,165,952 (from $1,248,309 in FY16). This was a direct result of management’s efforts to reduce the annual leave and long service leave entitlements owed to employees by implementing ongoing strategies to enable them to take leave and reduce their annual leave entitlements in line with the organisation’s procedures. Overall the organisation realised a 186% increase in net assets (assets less liabilities) during the course of the year, which resulted in an improved equity position at year-end of $283,294 (from -$330,095 in FY16). cash flow The cash and cash equivalent at the end of the financial year is $1,069,952 a positive increase of $401,700 in comparison to FY16. This result provides us with 8 weeks of operating cash reserves.

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highlights and challenges This year’s financial outcome reflects an ongoing effect of the period of major change at the organisation in the previous financial year, which required a change to its traditional funding model to align with the changing external environment. The Board and management worked to forecast the budget for 2016/2017 based on a series of assumptions – many of which were highly speculative as the roll out of the NDIS and the effect on State grant funding was uncertain. As the NDIS came into effect on 1 July 2016, Allevia found itself being one of the first organisations to undertake the transition from State funding to the NDIS in the South West Sydney region. The anticipated smooth transition did not eventuate, and with confusion around the quoting system for NDIS participants living in group accommodation, Allevia was temporarily unable to claim funding for 12 of its residents. However, with the assistance of the local NDIA team, the barriers to our claims were removed and we were able to re-secure our income and cash flow. The ongoing positive financial effects of the previous year’s organisational restructure continue to be felt with employment expenses. Restructure costs were offset through the costs savings made as a result of the restructure process, particularly salaries and wages which represent a key portion of the organisation’s expenditure. This has positively resulted in the organisation making a surplus at the end of the financial year. As a key strategy for enhancing our financial management system, Allevia entered into a partnership with Accounting for Good (AFG). AFG assisted us to initially transition our accounts to XERO (financial management software) and then to develop a collaborative approach to account management. The Allevia Finance Officer, Maggie Lo (day to day accounts payable and receivables, and payroll) and the Executive Assistant, Melina Voukidis (NDIS claims) work closely with AFG (end of month accounting, budget management and reporting, and financial advice). The final step in our restructuring was to find a new auditor. Our Auditor, Mark Leveson, had been the financial auditor for over 20 years and the Board felt that in keeping with best practice principles it was appropriate to now appoint a different auditor. Following an EOI process involving 6 potential audit companies, the Board and management agreed to appoint Grant Thornton as the new financial auditor for 2017. The team from Grant Thornton undertook a preliminary audit in April, 2017, and a full end of financial year audit for 2017. The audit has highlighted that our new systems and processes are fundamentally sound and provide us with a strong platform for undertaking further quality improvements going forward. Given the considerable effort of management and the Board to restructure the financial systems at Allevia, the audit outcomes are a resounding confirmation that our efforts have been highly successful and have put the organisation in a good position for the future. As part of a three year graduated process of transition from state based funding to the NDIS, the organisation supported 75% of the people living it its group homes and 100% of its community clients to receive approved plans from the National Disability Insurance Agency (NDIA). The remaining clients will transition throughout 2017/2018. The progress of the transition is determined by the NDIA and monitored closely by NSW FACS. As a client’s plan is approved, Allevia ceases to receive the allocated funding from the State Government and commences claiming reimbursement for support provided to the client. This has resulted in a stepping down of funding currently received from the State Government as part of this process, while claims from the NDIS step up in the same manner. Allevia now receives over 85% of its income from NDIS participants. The organisation has shown this year that it has taken the necessary steps to manage the transition to the NDIS, and has the capacity to adapt quickly to change and new challenges.

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income and expenditure statement Allevia realised a surplus of $613,389 from operating activities for the year. Total revenue increased by 2% in comparison to FY16, largely due to increases in government funding, in line with CPI and ERO adjustments, but also due to higher levels of individual NDIS funding compared to block State grants. Total expenses decreased by 5% in comparison to FY16 - savings resulting from organisational restructuring, lower administration related costs, and rationalisation of staffing rosters. summary profit & loss statement

2017 2016 Change ($) Change (%) Total Income

7,665,309

7,530,765

134,544

2%

Total Expense 7,051,920 7,441,125 (389,205) (5%)

Net Income

613,389 89,640 523,749 584%

summary balance sheet

2017 2016 Change ($) Change (%) Assets

Total Current Assets 1,300,239 694,431 605,808 87% Total Fixed Assets 149,007 222,283 (73,276) (33%) Total Other Assets 0 1,500 (1,500) (100%)

Total Assets 1,449,246 918,214 531,032 58%

Liabilities Total Current Liabilities 1,079,270 935,853 143,417 15% Total Long Term Liabilities 86,682 312,456 (225,774) (72%)

Total Liabilities 1,165,952 1,248,309 (82,357) (7%)

Total Equity

283,294 -330,095 613,389 186%

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community partners Allevia gratefully acknowledges the contributions and support of the following individuals, agencies and businesses throughout 2016/2017:

Steve Wright Electrical Services Phill North Plumbing Rincap Pty Ltd G & A Peripherals Adroit IT

The Microsoft Corporation

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2012-2013

Report

Annual

International

Services

Settlement

10