5th Annual Neighborly AwardThe Neighborly Award is presented to a volunteer, employee or other supporter of Neighborhood Clinic in memory of Dr. Joe Robinette, 1946-2011, a longtime volunteer at the clinic with a special gift for listening to each and everyone's story, no matter the circumstances. In 2016 the recipient was Marisol Salazar, a dedicated volunteer medical assistant and interpreter, who suffered the tragic loss of her young husband just a month after the birth of the latest addition to their beautiful family. Marisol has since been accepted to a physician assistant program. We are so happy for her achievement and want to say: We love you, Marisol!

...Neighbors Helping Neighbors

2016 Annual Report

April 2017

Hello Friends,

We have some exciting highlights to share about 2016 at Neighborhood Clinic!

• 1057 total medical and dental visits - 11% increase over 2015.• Expanded partnership with CHI Franciscan added more no-cost services for

our patients.• Free vaccines program for uninsured adults was launched.• New clinic coordinator, Amanda Agena, CMA, joined the team.• Net increase of 23% in number of active volunteers.• Three new board members bring new eyes and experience to governance.

For 2017, a primary organizational goal in 2017 is to strengthen our capacity. With an invigorated development committee, and a robust, ambitious grant plan for the year, we anticipate success! Some reasons why individuals seek care at Neighborhood Clinic:

• Higher premiums and deductibles each year. In 2017 the Affordable Care Act (ACA) plan with the lowest monthly premium for adults in Pierce County is $216, with annual deductible of $6,800. Many patients drop coverage to meet other basic needs.

• Exclusion from the ACA of many of our immigrant patients. • Soaring housing/rental costs take up a disproportionate amount of

household budgets.• The growing homelessness crisis.

We are grateful for our financial supporters and volunteers who change our patients’ lives for the better. As we prepare for the possible dismantling or significant weakening of the ACA, we plan to be here for patients as long as they need us!

In solidarity,

Stacey Romero, Executive Director

Who sought care at Neighborhood Clinic

in 2016?

54% of patients self-identified as female, 46% as male

Average patient age = 41

Top 5 first languages spoken by our 2016 patients:

• English• Spanish• Swahili• Tagalog• Vietnamese

Of patients with stable housing situations who could report a zip code:58% of patients live in Tacoma proper, 14% in Lakewood, 5% in Puyallup, and the remaining 23% scattered across our area.

“I have used this clinic many times and have always been helped and I have never been turned away...the staff is respectful, friendly and knowledgeable. I highly recommend this clinic.”

- Merrily G., Neighborhood Clinic patient

Amanda Agena, CMA joined the team in October as our clinic coordinator and hit the ground running! A certified medical assistant experienced in community health, Amanda's long-term career aspiration is to become a nurse educator and she is pursuing a bachelors in psychology and nursing. We're so excited to have Amanda on the Neighborhood Clinic team, growing right alongside us!

Introducing Amanda Agena

Thank You to Our 2016 Financial Supporters!“We make a living by what we get, but we make a life by what we give.” ~ Winston Churchill

IndividualsFrederick and Betty AdolfCalvin and Joanne BamfordMarge BarzarDenny and Sandy BeachlerJohn BellMichelle BenoitJoan BichselAndy BladesMary J. BradfordBarbara and Ken BrownMark and Peggy BubenikCarol BuchholzGayle BushMick and Lavonne CampbellScott and Catherine CandlerRichard and Frances CarrBev and Arthur ChambersJudi ChelottiJames and Sheri ClarkSherry ClarkMary Ann CobleCarol ColleranPerry and Sandy ColombiniJohn ComfortGleora CooleySteve and Patte CowdenFrank and Debbie CrawfordRon CulpepperTamara ErhartTerry and Kay EstvoldRobert EttlingerAndrew and Jane EvanchoMaurene EzellMaryalis and Wilfred Frink

Diane and Brendan GallagherJohn and Nancy GalvinRichard Gilbert, MDAlan and Debby GillCarmelle GilsonVirginia GilsonNorman Gosch, MDKenneth GrahamMark and Nancy GrubbPam Gruner, RNJoan Halley, D.O.Deborah Hammond, MDGeorge and Karin HirchertJan and Ida HjortlandMary Hoagland-ScherPatricia HoppaBailey Huffman, RNLisa JohnsonElizabeth JonesMiles and Roberta KassDon and Dorothy KeuterSusan and Roy KimbelJulie KirkPeter KliewerClyde and Sydna KoontzPat KovalJodi LallaCarol LentzRoz and Roger Lueck-MammenJodi McConnellCharles and Patricia McNealJerry and Bette MillerStan and Sheila MoonMichael Mowat and Janet RunbeckKay Mullen

Jack and Myrna NagleJoseph NealonDick and Pat NeumannNatalie Nunes, MDAllison OdenthalJanice OlsonBill and Marie OrrangeMary Lynn and Donald PannenWilliam and Mignonne PetersonCharles and Donna PrewittMidge PriceMs. Regina Puratich, ARNPMary Kay QuinlanJoseph and Kirsten QuinnDennis Reid and Anne CosgroveKen and Pam RhodesBob and Marcia RilerJudy RobinetteRosemary RobinetteNorman RocknessMichael and Merit RomeStacey RomeroDon and Nancy RoseJohn and Mary RowlandsArt and Margaret Ann SchmidtPhilip Schulze, MDMary Nemmers SennRoger SimmsSurinderjit SinghDon and Melissa SloanKirk and Jane StarrMark and Marsha Lynne StephanGail and Joan StraitCraig and Mary StuckyPatti Sullivan

Frances ThomasFred and Cynthia ThompsonRoseanne and Tom TrunkJohn VanBuskirk and Kitty-Ann VanDoorninckRebecca Vinson, ARNPNeed and Diane WardKerry and Teresa WatrinPhil and Sue WenskiJohn and Chris WestSid and Janet WhaleyAnneMarie WilhelmArlene Joe and Richard WooJohn and Judy WoodworthRobert and Betti Ann YanceyPhil and Linda Yates

Foundations, Businesses and Faith GroupsArchdiocese of SeattleBamford FoundationFirst Presbyterian ChurchFlorence Kilworth Charitable TrustGary E. Milgard Family FoundationGottfried & Mary Fuchs FoundationKenworth Truck Company EmployeesMarco J. Heidner Charitable TrustSt. Andrew’s Episcopal ChurchSt. Charles Borromeo ParishSt. Leo’s ParishSuburban OpticiansTereasa A. Gandhi & Brad C. Lawson Charitable GiftUnited Way Of Pierce CountyWashington Academy of Family Physicians

Many thanks to those who have supported us indirectly through donor voice programs. Although your names aren’t listed here, we

are equally as grateful for your generosity!

Lucien and LouEdna CaronDr. Joe Robinette

Jean Yeager

Annette and Len CalabrettaDiane and Brendan Gallagher

Bette MillerMark and Becca Norwil

Pat Norwil and Sharon CohenSisters of the Holy Names

of Jesus and Mary

We wish to acknowledge those who were remembered with a donation to

Neighborhood Clinic... We are grateful for them and for their loved ones’ generosity.

Memorial/Honor Donations

In Memory

In Honor

Our community partners at CHI Franciscan continued their generous support of Neighborhood Clinic’s mission. In 2016 Laboratory contributed services with a value of $7,237 and Pharmacy filled no-charge prescriptions for our patients in need, totaling an incredible $33,152 of medication! In addition, Diagnostic Imaging began writing off our patients’ x-rays. CHI Franciscan helps our patients access the diag-nostic tools and treatment they need, without accumulating medical debt. THANK YOU, CHI FRANCISCAN!

At first glance, our $11,000 deficit may seem like a negative situation. During these expansion years at Neighborhood Clinic, our 2016 budget relied on us using $17,000 from savings. While dipping into savings isn’t optimal, we are pleased that we finished the year $6,000 better off than anticipated.

Alexander SnowMassara, MDAngela LaneyAnn Johnson, RNAnna Maria Pletz, MDAnna McLuen, MDAnnabella Ribeiro de OliveiraAnne Snyder, MA-PAnnika LaVoieAnthony Bell, MDArabelis Wally, LPNArne Gratias, BAArnulfo CruzAshley Bieker, MDAustin Shelton, MDBailey Huffman, RNBarbara Nelson, RNBette Miller, RNCBrooke Carpenter, RNCarly Long, RNCheryl Hanna-Truscott, RNChristie Jett, BAChristina Jones, MSWChristine Ayotte, RNColleen Carrette, PACrystal Felder, LPNCynthia Wu, RNDang LeDaniel Sentero, MDDavid Cobb, MDDea IrviantiDeborah Hammond, MDDerek DivisDiane Levitan, MDDrew Anderson

Edie Cooke, RNEemon TizpaEleanora Paley-Shwab, Cert. Med. InterpreterElizabeth HegedusEnrique Leon, MDErika Gilbert, RNEve Barker, MDEvgeny Degodyuk, RNFrancisco Montoya, Cert. Med. InterpreterFredric Lo, MDGiovanna Urdangarain, Cert. Med. Inter-preterGloria Lem, ARNPHana CobbHanh-Thao Luu, Cert. Med. InterpreterHoward Davidson, MDIkuko Day, RNJamie Houghton, HIT-AASJanett Llamasurain, CMAJessica DiBari, D.O.Jessica Fabara, Cert. Med. InterpreterJoan Halley, D.O.John McArthur, Surg. TechnologistJohn Van Buskirk, D.O.Josefina Clarivel Manzueta, RNJulie Lerman, MDKacey Burdge, LPNKartini WennaKate Landy, MDKathryn VecchiatoKatie Dominique, Cert. Med. InterpreterKeith Pasternak, MDKelli Jarrett, MDKelly DeMeyere-Coursey, MD

Kenneth Kirkwood, MDKhanh Nguyen, MDKim Bourne, MA-PKristin Briejer, MDKristina Hill, CMALilian Wang, EMTLindsay Newlon, MDMalena Swarthout, Cert. Med. InterpreterMarisol Salazar, CMAMark Craddock, MDMark Peterman, RNMary Jo Ludwig, MDMaureen Mayo, RNMaycee Gielow, CNAMeghan Kusko, MDMengijiao Chen, CNAMichael O’Brien-McGinty, MDMichelle Ives, EMT-BMiriam Snedecor, RNMukhbinder Tiwana, RNNancy Lulay, RNNatalie Nunes, MDNikki Garren, MDNorman Gosch, MDOlivia Redline, MDPam Gruner, RNPamela Tarver, LPNPat Madden, RNPatrick Ardron-Hudson, MDPaul Andrews, DDSPhilip Schulze, MDRachel WatanabeRavi Kalwani, MDRebeca Carrillo-Sandoval

Rebecca Kun, Cert. Med. InterpreterRebecca Vinson, ARNPRegina Go, Auth. Med. InterpreterRichard Dealy, ARNPRichard Gilbert, MDRosalyn Tallud, RNRosemarie DeCosta, MA-PRus BattenSarah HaneySarah Herrington-Shaner, ARNPSarah Jane Biddlecome, CNASarah Wight, RNSheila Smith, PhD, ARNP-BCShenghong You, Cert. Med. InterpreterSheri Arfman, CMASherry Reguindin, RNSiri Mayo, EMT-BSondra Rodman, RNStacy Beckman, MA-PStephen Cook, MDStephen Wheeler, MA-PStephen Wills, MDTalia Sopp, CNATara Olson, MDThomas Lassuy, RNTracy Redondo, Cert. Med. InterpreterTruc Do, D.O.Upasana Mohapatra, MDValdencia Gossing, ARNPWendy Magana, RNYareli Aguirre, CMAYiqing DongYolanda Bradford, RNZoe Weinberg

We sincerely apologize if we have inadvertently omitted anyone from either of these lists.

2016 Financial Summary

And to our 2016 Volunteers... We are Grateful!

IndividualsChurchesBusinessesGrantsUnited WayInvestmentsTotal Income

$33,152$4,800$1,551

$41,882$11,289

$2,811$95,485

Income

“Volunteers do not necessarily have the time; they have the heart.” ~ Elizabeth Andrew

Expenses

PersonnelFacilities SuppliesMedicationDental Van AdministrationOtherTotal Expenses

$63,759$21,083

$2,219$852

$8,200$8,393$2,011

$106,517

Nurse volunteers Pat and Arabelis are ready for dental day! In 2016, 108 patients received a total of 520 dental procedures with a total value of $52,569 in free care on the shiny red Mobile Dental Unit!

ADDRESS SERVICE REQUESTED

Neighborhood Clinic � 1323 S Yakima Ave, Tacoma, WA 98405 � (253) 627-6353 � info@neighborhoodclinictacoma.org

Neighborhood Clinic1323 S Yakima AveTacoma, WA 98405

Board of DirectorsDiane Gallagher, BSN, PresidentJohn Galvin, RPh, Vice-PresidentDouglas Hill, JD, Secretary/Treasurer

StaffStacey Romero, Executive DirectorAmanda Agena, Clinic CoordinatorIan Drury, Office CoordinatorSusan Sezgin, Bookkeeper

John Van Buskirk, DO – Medical Director

Pat Brown, RN, MSN

Lisa Johnson, RN, MSN

Adrienne Mitchell, LICSW

Anthony White, RN

AnnMarie Wilhelm

www.neighborhoodclinictacoma.org

Heartfelt thanks to the board members who left in 2016: Chris Cowan, Kayla

Reinbold and Judy Robinette.

We invite you to follow us on social media to keep up with our activities and successes! facebook.com/NeighborhoodClinic and twitter.com/NCTacoma

Above and Beyond... Maureen Mayo, RN, generously volunteered for several months as the interim clinic coordinator during our recruitment process in 2016. It’s a tough, busy role and she rose to the occasion with grace and skill. Maureen is a longtime Neighborhood Clinic volunteer and we are so grateful for her additional gifts of time and skill this year. THANK YOU, MAUREEN!

2016 Volunteer Recap 2668 Hours of volunteer service from 134

physicians, resident physicians, dentists, nurse practitioners, physician assistants,registered

nurses, licensed practical nurses, certified medical assistants, certified nursing assistants, emergency medical technicians, certified

medical interpreters, development professionals, outreach team members,

phlebotomists, referral coordinators, social workers, surgical technologists, medical students, nursing students, pre-med students, medical records

technicians and volunteer coordinators resulted in free care for patients valued at

$106,000!

“Once I went to volunteer at the Neighborhood clinic, I absolutely loved it and got more satisfaction from it than from my paid job - and I really do love my paid job!!”

- Janett, certified medical assistant