annual report...corporate office address: 5-7 lawry place, macquarie act 2614 postal address: po box...

Annual Report2015-16

© National Health Co-op Ltd 2016

Corporate office address: 5-7 Lawry Place, Macquarie ACT 2614Postal Address: PO Box 521 Jamison Centre ACT 2614

Phone: +61 (2) 6178 0480

2National Health Co-op 2015-16 Annual Report

Contents

Chair’s messageOverview2016 resultsUN goalsFinancialsDirectors & ExecutivesOur partners

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Chair’s message

Over this past year, I have been proud to witness the National Health Co-op’s (NHC’s) rapid evolution into one of the most important primary health care delivery organisations in the country. The NHC is becoming, without question, a fantastic asset that will provide ongoing benefit for the entire community for generations to come.

In the past 12 months, with the support of Service One Alliance Bank, the NHC has opened three new clinics and is in the process of completing another clinic in Yass, NSW, its first outside the ACT. These four clinics represent a doubling in the number of sites and have contributed to the record number of treatments that are being delivered to members.

The organisation’s membership has continued to grow strongly with now over 33,000 patients drawn from all corners of the Canberra region. This growth trend will only continue as the organisation’s footprint expands and new members join.

Since last year’s AGM, the NHC’s clinical team has expanded significantly including the addition of five new general practitioners, three new practice nurses, four new psychologists and an exercise physiologist. Supporting the expansion of clinical services and sites, the NHC’s administrative team has also continued to develop with the addition of several key positions that lay the foundation for the organisation’s future success.

The NHC is currently in the process of building a standardised design model and financial mechanism that will not only enable its nationwide expansion, but also provide communities with the opportunity to invest in the physical assets the NHC requires for its expansion. The importance of the model and financial mechanism is critical to the NHC’s goal of providing affordable healthcare for all Australians.

The NHC has also begun to explore the power of data analytics for use in managing, and ultimately preventing, disease through targeted education and intervention

programs. As the NHC continues to grow and develop, it will increase its investment in these critical capabilities.

Advanced data and statistical analytics is one of the ways that the NHC is able to provide a significant benefit to its members within a cost constrained environment. The NHC will constantly analyse the results of this work to drive our continuous improvement.

In time, as its data analytics capability develops, the NHC intends to make high-level aggregated data available to the medical community for use as a benchmark population. This will enable other providers, Governments and clinical researchers to use the NHC’s aggregated data for their own purposes including comparisons with other privately held datasets. Through this, the NHC can contribute to the improved health of all Australians regardless of whether they are an NHC member or not.

I am very confident that the NHC has the ability to revolutionise the future of healthcare in Australia. The immense foundational work that has been accomplished over the past year is clearly positioning the organisation to deliver its ambitious expansion plans and provide affordable healthcare for all Australians.

Brian FrithChair


Overview

The National Health Co-op (NHC) is a not-for-profit, member owned co-operative that provides affordable medical and healthcare services to the communities where it operates. Our overarching goal is to provide access to affordable healthcare for all Australians, significantly reducing instances of preventable diseases and lessening the personal and societal impact of chronic conditions.

Our beginningThe NHC was formed in response to a lack of General Practitioners in the northwest region of Canberra, West Belconnen, a suburban area of 20,000 people. This issue came about due to medical practices progressively closing in the area over the preceding years and an increasing shortage of General Practitioners in the region.

In the hope of addressing this issue, in September 2004 a number of community organisations and local residents convened a public meeting. Out of this meeting, a community representative committee was formed, which included a small executive committee. The executive committee was tasked with trying to find solutions to the situation.

In December 2006, the committee re-formed as a registered co-operative, the ‘West Belconnen Health Co-operative Ltd’. Eventually capital funding was found to enable the opening of its first GP clinic in the suburb of Charnwood in January 2010.

In September 2014, the name was changed to the ‘National Health Co-operative Ltd’ (NHC) in recognition that the Co-op had opened several clinics in the north and south of Canberra and was planning to further expand geographically in Canberra and beyond.

Our futureThe NHC currently employs over 80 medical and administrative staff across eight Canberra based clinics and services approximately 10 per cent of the ACT’s population, as well as a significant number of residents in the broader Canberra region.

The NHC is currently in the early stages of a national expansion which will see the establishment of clinics throughout Australia with a priority on areas that are under serviced, particularly in regional locations. The NHC expects that this will require in excess of 200 sites nationally.


2016 results

Access•Over 50

clinicians operating from eight locations

•More than 3,200 afterhours appointments were made available

•More than 6,500 weekend appointments were made available

Wanniassa reopeningDuring the year, the NHC reopened the medical clinic in Wanniassa. This clinic

was closed for six years after the original practice closed following its purchase and relocation by a large corporate

health provider.

This clinic is now operating with three General Practitioners, a practice nurse,

exercise physiologist and mental health social worker.

Featured staff member

Dexter PedroPractice Nurse


2016 results cont’d

Affordability & sustainability•As at 30 June 2016 the NHC

had over 33,000 members growing at a rate of over 18 per cent for the year

•In 2015-16, the NHC delivered almost 120,000 bulk billed appointments over the 12 months

In 2015-16, the

NHC delivered

approximately

10,000 bulk billed appointments per

month



These activities included:• Extending our targeted outreach activities which involves

reviewing our patients’ files to identify individuals who may benefit from additional clinical support to prevent or better manage a variety of chronic conditions.

• Wearenowactivelymonitoring10differenthealth areas for over 33,000 patients.

• 500 people attending various health education sessions covering topics such as:

• AsthmaManagement

• ChildhoodObesityPreventionandManagement

• HeartHealth

• LivingwithDiabetes

• ManagingMentalHealth:SupportingYourselfandOthers

During the period, the NHC significantly expanded its health outreach activities.

Outreach

• OsteoporosisandFallsPrevention

• SkinCancerandSunSafety

• SmokingCessation

• Running four instances of the NHC’s nationally recognised Lifestyle Modification Programs (LMP), which over six weeks provides individuals with tools to help manage chronic disease and maintain a healthy lifestyle.


Elissa O’KeefeNurse Practitioner



Our services now expand far beyond general practitioners and nurses into allied health areas such as:• DiabetesEducation

• Dietetics

• ExercisePhysiology

• Obstetrics&Gynaecology

• Pharmacy

• Psychology

• Socialwork

The NHC’s clinical delivery team has continued to expand and now

includes over 50 clinicians operating from eight

clinics.

Services


Dr Joe OgunsGeneral Practitioner



Key Facts• ContinuoustrainingofGPsthrough

fortnightly education sessions

• MostofourGPshavenowachievedthehighlyregardedFellowshipoftheRoyalAustralian College of General Practitioners

• Nurse-ledcaretoenableresponsivepatientcentred care

• Onlineappointmentsnowrepresentover20% of our bookings

• Utilisationofdataanalyticsmethodology,toidentify individuals who may benefit from additional clinical support.

InnovationThe NHC has continued with its strong commitment to clinical excellence and patient outcomes through its ongoing focus on clinician training and utilisation of technology solutions to improve our clinics’ operations and preventive health measures based on data analytics.


Dr Uche MenakayaOBGYN Specialist


UNgoals

The NHC is committed to the United Nations Sustainable Development Goals as a way of contributing to making the world a better place.

The Goals were introduced on 1 January 2016 and have been adopted unanimously by the 193 UN member Heads of State. The Goals build on the previous Millennium Development Goals and address the needs of people in both developed and developing countries, emphasising that no one should be left behind.

Goal 3, ensure healthy lives and promote well-being for all at all ages, directly aligns with the NHC’s core ethos and our reason for existing. The NHC is committed to increasing its health promotion and delivery activities to build the health of all Australian’s. We are doing this through driving a rapid expansion across Australia and partnering with like-minded organisations to assist society live a better life.

More information on the United Nations Sustainable Development Goals is available at www.un.org/sustainabledevelopment


Financials

2016 2015

Revenue $ $

Patient fees 5,849,487 4,625,347

Interest 8,302 43,246

Membership fees 782,378 494,146

Corporate membership fees 1,332,000 -

Government grants 97,956 40,956

Rent 188,827 192,410

Other revenue 55,446 7,770

Total revenue 8,314,396 5,403,875

Expenses $ $

Accounting, legal and consultants (41,124) (16,912)

Medical supplies (167,300) (81,902)

Finance costs (60,284) (100,672)

Rent expense (386,629) (292,291)

Depreciation (122,740) (108,713)

Employee benefits and on costs (5,165,931) (3,473,087)

Contract GPs expense (1,139,820) (998,519)

Other expenses (608,442) (361,237)

Total expenses 7,692,270 5,433,333

Surplus / (Deficit) for the year 622,126 (29,458)

Gains on revaluation of land and buildings — 52,983

Total comprehensive income for the year 622,126 23,525

Statement of profit or loss for the year ended 30 June 2016


Financialscont’d

2016 2015

Assets $ $

Current assets

Cash and cash equivalents 508,711 40,272

Trade and other receivables 181,204 215,282

Other assets 143,022 9,490

Financial assets 107,410 45,337

Total current assets 940,347 310,381

Non-current assets

Property, plant and equipment 1,248,004 895,831

Other assets 4,483 151,854

Total non-current assets 1,252,487 1,047,685

Total assets 2,192,834 1,358,066

Liabilities $ $

Current liabilities

Trade and other payables 561,213 253,899

Provisions 117,328 88,926

Total current liabilities 678,541 342,825

Non-current liabilities

Financial liabilities 852,973 976,047

Total non-current liabilities 852,973 976,047

Total liabilities 1,531,514 1,318,872

Net assets 661,320 39,194

Equity $ $

Retained earnings 608,337 (13,789)

Reserves 52,983 52,983

Total equity 661,320 39,194

Statement of financial position as at 30 June 2016


Directors&Executives

Mr Brian FrithChair

PhC, MACP, MPS

Ms Anita PhillipsDirector

MPA, BA & GD (Soc. Studs), PG Dip (Leg. Studs), AMAASW, GIACD

Mr Adrian WattsManagingDirector&CEO

BActSt, BCom, GIACD, CA

Mr Peter CarlinDeputy ChairBA (Acctng), FCPA

Mr Michael PilbrowDirectorBEc (Hons)

Mr Blake WilsonExecutive Director,

GeneralManager&DeputyCEOBBA, GIACD

Mr Geoff BuddCompanySecretary

LLM, LLB (Hon), BA (Asian Studies), GD (Legal Practice), FIACD

Mr Roger NicollDirector

Dr Joe OgunsMedical Director

MBBS, FRACGP, AMC Cert


Our partners

To our partners we thank you for your ongoing support.


www.nhc.coop

annual report...corporate office address: 5-7 lawry place, macquarie act 2614 postal address: po box...

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