annual report 2012 reports... · + broadened business lending to include small business...
TRANSCRIPT
ANNuAL REPORT 2012
FORGING AHEAD
7800 East Imperial HighwayDowney, CA 90242
Ph. 800.950.7328
www.fpcu.org
fINANCIAL PARTNERS OuR VIsION
CREDO
uilding lifetime financial partnerships.
e are caring professionals who pledge to
provide the highest level of personalized service
to members and fellow partners by proactively
identifying their needs and tailoring a solution
that will ultimately best serve the member.
Each partner will embody our vision of “building
lifetime financial partnerships” by collaborating
to create a memorable service experience that is
genuinely warm, caring and welcoming. We will be
distinguished by our integrity, care, commitment
and passion for excellence.
B
W
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CONtENt
Chairman & President’s Message
Key Achievements
2012 by the Numbers
treasurer’s Report
supervisory Committee Report
statement of Financial Condition
statement of Income
Board of Directors
Executive Management
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fINANCIAL PARTNERS OuR VIsION
CREDO
4 2012 Annual Report
t he economy is showing signs of new life and our growth is steadily on the rise. Yet with each new breath of growth comes a fresh challenge of mastering technological advances and regulatory changes. The leadership at Financial Partners Credit Union is determined in tackling each new challenge with renewed commitment to our vision of “building lifetime financial partnerships” with you, our member owners. So as we celebrate the successes in 2012, we are enthusiastically forging ahead never being satisfied with yesterday when there are always new peaks to conquer tomorrow.
In 2012 Financial Partners Credit Union’s assets grew by 7.3% ending the year at $794 million. The lending engine steamed full-speed ahead
originating over $376 million in loans—the highest origination year in the credit union’s history. This was in large part due to stellar originations in first mortgages, business loans, and credit cards. On the depository side, the credit union has continued to grow. Liquid deposits grew by $33 million and the checking portfolio segment grew to $127 million.
The success of this past year was returned back to members in the form of faster, more convenient services, higher dividends on savings accounts, and lower rates on loans. We reached out to members and helped many consolidate credit card balances and restructure overall borrowings to help lower their payments. Through consultative credit reviews, we helped many
Message fROM THE CHAIRMAN AND PRESIDENT
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members refinance their home or auto loans from other institutions at a much lower rate. We tracked these savings in 2012 to see how much money we could save members on their home and auto loans. These efforts resulted in over $10 million in savings to members.
We understand the value of putting money back in your wallet, but we don’t rest there. We strive to provide members with exemplary service to go with that savings. Once again our outstanding service performance record was validated this past year when an independent random survey of the members revealed 98% of Financial Partners Credit Union members are “satisfied or very satisfied.”
I n 2012 we enhanced mobile banking with additional new cutting edge technology. With over 8,000 members using mobile banking through their smartphones, we know it’s important to provide you the best and most up-to-date mobile solutions. FPCU Mobile provides the ability to deposit checks using your phone’s camera with Mobile Deposit. You can now pay bills anywhere, anytime with Mobile Bill Pay and transfer funds to anyone with the new Send Money function.
W e also introduced new and improved card services. FPCU introduced a reloadable debit card that provides the convenience and access of a checking account with the additional security of knowing there are no overdraft fees. It is the perfect card for traveling, online purchases, and
educating your kids and grandkids about financial responsibility. We also introduced a Platinum Rewards credit card. Using your Rewards Card for shopping, dining and everyday purchases lets you earn points towards merchandise, gift cards and travel. All it takes is one qualified purchase per year and your points will never expire.
t his past year we supported many important causes that positively impacted the communities in which we serve. Just a few examples include the Downey Chamber Street Fair and annual Christmas Parade; local home buyer and wealth management seminars; the Columbia Memorial Space Exhibit on asteroids; the Boeing Golf Tournament and annual $5,000 scholarship; and through the participation in Credit Unions for Kids we donated over $27,000 to both Children’s Hospital Orange County and Los Angeles.
On behalf of the Board of Directors and Management Team, we thank you for your continued membership. We encourage you to spread the word to friends, family, and community members about the exceptional value and personal service you receive at Financial Partners Credit Union. We consider it a privilege to serve you, our member owners!
NADER MOGhADDAM President & Ceo
EARL S. WAshINGtONChairman of the Board
“At the end of the day, we understand that the only opinions that matter are those of our members.”
— NADER MOGhADDAM
“We stayed focused on core values as articulated in our vision of Building Lifetime Financial Parnerships.”
— EARL S. WAshINGtON
+ Launched Mobile Bill Pay and Send Money, our person-to-person mobile funds transfer solution
+ Created Platinum Rewards Credit Card allowing you to earn points towards travel and gifts
+ upgraded ATMs — no envelopes needed for deposits
+ Introduced Reloadable Debit Card with no credit checks and no fees
+ eSign allows members to sign loan documents electronically
+ Implemented After Hours Lending to allow members to submit loan applications 24/7
+ Began offering Balance financial fitness Program on www.fpcu.org, providing financial literacy tools and resources by phone and online
+ Made Banking By Phone easier to use and navigate
+ Launched facebook and Twitter accounts to connect socially with members and community
+ Broadened business lending to include Small Business Administration (SBA) loans
6 2012 Annual Report
sERVICE
98%
*Satisfied/Very Satisfied
Key ACHIEvEMENTS 2012 By THE NuMBERS
New members
GROWth
4,046
NET INCOME
2010 2011 20121.00M
2.25M
3.50M
4.75M
6.00M
+$700THOuSAND
$5.9 MILLION
VALuE
$10MillionSaved members
over $10 million in loans
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Highest origination in history
LOANs
$376Million
Seminars
EDuCAtION
210
EQuItY
8.95%
Net worth
ASSETS uNDER MANAGEMENt
+$19MILLION
2010 2011 2012
$192 MILLION
LOAN sERVICING PORtFOLIO
+$25MILLION
2010 2011 2012
1.100B
1.075B
1.050B
1.025B
1.000B
$1.08 BILLION
200M
150M
100M
175M
125M
t he 2012 Audited
Financial Statements
represent a robust year
for FPCU. Net Income for
the year was $5.9 million, one of the best financial
performances in the Credit Union’s entire history.
Financial Partners Credit Union worked diligently
to strengthen the income stream and balance
sheet by prudently managing credit losses, the
Asset/Liability structure, and expenses.
The Credit Union continued in the “Well
Capitalized” category, as defined by the NCUA,
while improving the net worth ratio to 8.95%
and growing assets by $54 million to reach $794
million. We, the Board of Directors, Management,
and all Financial Partners employees continue
to be committed to providing a better financial
future for the member-owners.
DON PLOG Treasurer
treasurer’s REPORT
F inancial Partners
Credit Union has the
responsibility to ensure
that your funds are safe
and that they are as productive as possible. The
Supervisory Committee is responsible to you,
the member, to ensure that your Credit Union
operates prudently and according to the rules and
regulations set forth by the State of California
Department of Financial Institutions (DFI) and the
National Credit Union Administration (NCUA).
To accomplish this, the Supervisory Committee
retained services of the independent audit firm
of McGladrey, LLP to complete Financial Partners’
audit and examine the consolidated financial
statements as of December 31, 2012. For three
consecutive years, the firm issued an unqualified
opinion in their Independent Auditors’ Report.
The summary of Financial Partners’ Consolidated
Statements of Financial Condition as of December
31, 2012 is included herein.
Based on our review and the result of the auditor’s
efforts, the Supervisory Committee believes the
credit union has maintained accurate and timely
accounting records, and applied the policies and
procedures established by the Board of Directors.
It is the opinion of the Supervisory Committee that
your Credit Union is in a strong financial position
and is operated in a safe and sound manner.
GARy W. MAChEEL Supervisory Committee Chairman
supervisory Committee REPORT
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10 2012 Annual Report
STATEMENT Of FINANCIAL CONDItION
Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . $ 68,367,738 $ 41,513,972
Investments:
Available for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 156,077,667 $ 165,038,957
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 8,792,000 $ 3,840,668
Loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 7,099,750 $ 3,124,350
Loans, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 530,054,884 $ 499,654,672
Accrued interest receivable . . . . . . . . . . . . . . . . . . . . . . . . . .$ 2,061,704 $ 2,111,080
Premises and equipment, net . . . . . . . . . . . . . . . . . . . . . . . .$ 4,304,059 $ 4,766,512
NCUSIF deposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 6,596,111 $ 6,277,741
Other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 11,012,194 $ 14,041,064
Total assets $794,366,107 $740,369,016
Investments:
Members’ shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 671,193,891 $ 651,029,120
Borrowed funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 30,000,000 $ 15,000,000
Accrued expenses and other liabilities . . . . . . . . . . . . .$ 21,487,010 $ 9,063,873
Total liabilities $ 722,680,901 $ 675,092,993
Commitments and contingent liabilities
Members’ equity
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 65,608,205 $ 59,726,935
Equity acquired in merger . . . . . . . . . . . . . . . . . . . . . . . . .$ 5,503,067 $ 5,503,067
Accumulated other comprehensive income (loss) . . . . . . $ 573,934 $ 46,021
Total members’ equity $ 71,685,206 $ 65,276,023
Total liabilities and members’ equity $ 794,366,107 $ 740,369,016
A SSETS 2 0 1 12 0 1 2
L IABILITIES AND MEMBERS’ EquITy 2 0 1 12 0 1 2
INtEREst INCOME: Loans $ 24,724,365 $ 26,031,124
Investments and cash equivalents $ 1,536,686 $ 1,999,617
Total interest income $ 26,261,051 $ 28,030,741
INtEREst ExPENsE: Members’ shares $ 3,972,024 $ 4,678,033
Borrowed funds $ 610,316 $ 516,109
Total interest expense $ 4,582,340 $ 5,194,142 Net interest income (NII) $ 21,678,711 $ 22,836,599
PROVIsION FOR LOAN LOssEs $ 2,705,000 $ 2,025,000
NII after provision for loan losses $ 18,973,711 $ 20,811,599
NON-INtEREst INCOME: Overdraft income $ 2,522,231 $ 2,783,552
Financial services and insurance $ 1,643,292 $ 1,309,793
Debit card interchange income $ 1,629,122 $ 1,460,805
Service charges and other fees $ 565,091 $ 567,740
Gain on sale of loans $ 7,187,089 $ 3,459,447
Other $ (1,574,204) $ (97,576)
Total non-interest income $ 11,972,621 $ 9,483,761
NON-INtEREst ExPENsE: Salaries and benefits $ 13,547,989 $ 12,825,210
Operations $ 9,001,086 $ 8,759,219
Occupancy $ 1,889,356 $ 1,914,558
NCUSIF assessment $ 626,631 $ 1,569,435
Total non-interest expense $ 25,065,062 $ 25,068,422Net income $ 5,881,270 $ 5,226,938
STATEMENT Of INCOME
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BOARD Of DIRECtORs
suPERVIsORY COMMITTEE
Gary W. Macheel Chairman
Donna P. Clawson
Caryn Phillips
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1 Earl S. Washington Chairman
2 Joe Spetz Vice-Chairman
3 Don Plog Treasurer
4 Richard C. Seamans Secretary
5 Earl Beauvais
6 Alan Bergman
7 Ralph Crowther
8 Jack Shuler
9 Barbara A. Smith
10 Yves Pinkowitz Associate Board Member
11 Steve Koester Associate Board Member
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ExECutIVE MANAGEMENT
chieving our goals is the end-result of hard work, discipline and collaboration. Everyone, from your
Board of Directors and Supervisory Committee to the management team has been instrumental in achieving
this year’s success.
A
Nader Moghaddam President & CEO
Laura Szitar SVP, Human Resources & Administration
Mary Torsney SVP, Chief Financial Officer
Michael Patterson SVP, Chief Lending Officer
Wanda Williams SVP, Planning, Technology & Risk Management
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THE LEADERshIP BEHIND OuR PERfORMANCE
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Laurie Tyler VP, Sales & Member Service5
W e are enthusiastically forging ahead
never being satisfied with yesterday when
there are always new peaks to conquer
tomorrow.
7800 East Imperia l Highway • Downey, CA 90242 • Ph. 800.950.7328 • Web. www.fpcu.org
2012 fPCu