annual planning and evaluation report campus reports · students to coincide with commencement....

Annual Planning and Evaluation ReportCampus Reports

2014–2015

PA R T N E R S I N Y O U R S U C C E S S

ANNUAL PLANNING AND EVALUATION

Campus Reports: 2014-2015

Office of Institutional Effectiveness and Student Success Initiatives

Northern Virginia Community College

February 2016

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Annual Planning and Evaluation Campus Reports: 2014-2015

Table of Contents

NOVA Mission and Strategic Goals ........................................................................................................................................................................... 1 Introduction .................................................................................................................................................................................................................. 2 Alexandria Campus ................................................................................................................................................................................ Not Submitted Annandale Campus Unit: Provost ................................................................................................................................................................................................................... 4 Sub-Unit: Dean of Academic Administration .............................................................................................................................................................. 6 Sub-Unit: Academic Divisions .................................................................................................................................................................................. 10 Sub-Unit: Dean of Students ..................................................................................................................................................................................... 13 Sub-Unit: Director of Campus Operations ............................................................................................................................................................... 15 Sub-Unit: Learning and Technology Resources ...................................................................................................................................................... 18 Loudoun Campus Sub-Unit: Communication and Human Studies Division .......................................................................................................................................... 20 Sub-Unit: Natural and Applied Sciences Division .................................................................................................................................................... 24 Sub-Unit: Dean of Student Development - Counseling and Advising:Career/Disability/Dual Enrollment/Transfer and Retention ......................... 26 Sub-Unit: Dean of Student Development - Registrar ............................................................................................................................................... 32 Sub-Unit: Dean of Student Development - Student Life .......................................................................................................................................... 34 Sub-Unit: Dean of Student Development - Student Success .................................................................................................................................. 35 Sub-Unit: Learning and Technology Resources Division - Information Technology ............................................................................................... 37 Sub-Unit: Learning and Technology Resources Division - Library .......................................................................................................................... 39 Sub-Unit: Learning and Technology Resources Division - Testing Center ............................................................................................................. 41 Sub-Unit: Learning and Technology Resources Division - Tutoring ........................................................................................................................ 43 Sub-Unit: Off-Campus Sites ..................................................................................................................................................................................... 45 Manassas Campus Unit: Provost ................................................................................................................................................................................................................. 50 Sub-Unit: Academic Divisions .................................................................................................................................................................................. 59 Sub-Unit: Informational Technology Services .......................................................................................................................................................... 71 Sub-Unit: Learning Technology Resources ............................................................................................................................................................. 75 Sub-Unit: Student Services ...................................................................................................................................................................................... 82

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Medical Education Campus Unit: Provost ................................................................................................................................................................................................................. 97 Woodbridge Campus Unit: Provost ............................................................................................................................................................................................................... 103 Sub-Unit: Arts, Communications, and Humanities Division ................................................................................................................................... 106 Sub-Unit: Business and Social Sciences Division ................................................................................................................................................. 110 Sub-Unit: Natural Sciences and Mathematics Division .......................................................................................................................................... 113 Sub-Unit: Dean of Students ................................................................................................................................................................................... 116 Sub-Unit: Learning and Technology Resources Division ...................................................................................................................................... 119

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NOVA Mission and Strategic Goals

Mission

With commitment to the values of access, opportunity, student success, and excellence, the mission of Northern Virginia Community College is to deliver world-class in-person and online post-secondary teaching, learning, and workforce development to ensure our region and the Commonwealth of Virginia have an educated population and globally competitive workforce.

Strategic Goals

I. STUDENT SUCCESS - Northern Virginia Community College will move into the top tier of community colleges with respect to the key indicators of student success: college readiness, developmental course completion, retention, graduation, transfer, and career placement of its students.

II. ACCESS - Northern Virginia Community College will increase the number and diversity of students being served to mirror the population

growth of the region.

III. TEACHING AND LEARNING - Northern Virginia Community College will focus on student success by creating an environment of world-class teaching and learning.

IV. EXCELLENCE - Northern Virginia Community College will develop ten focal points of excellence in its educational programs and services

that will be benchmarked to the best in the nation and strategic to building the College's overall reputation for quality.

V. LEADERSHIP - Northern Virginia Community College will serve as a catalyst and a leader in developing educational and economic opportunities for all Northern Virginians and in maintaining the quality of life and economic competitiveness of the region.

VI. PARTNERSHIPS - Northern Virginia Community College will develop strategic partnerships to create gateways of opportunity and an

integrated educational system for Northern Virginians who are pursuing the American Dream. VII. RESOURCES - Northern Virginia Community College will increase its annual funding by $100 million and expand its physical facilities by

more than one million square feet in new and renovated space. This includes the establishment of two additional campuses at epicenters of the region’s population growth, as well as additional education and training facilities in or near established population centers.

VIII. EMERGENCY PREPAREDNESS AND CONTINUITY OF OPERATIONS - Northern Virginia Community College will be recognized as a

leader among institutions of higher education in Virginia for its development and testing of emergency response and continuity of operation plans.

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Annual Planning and Evaluation Campus Reports: 2014-2015

Introduction

Each year, Northern Virginia Community College (NOVA) conducts planning and evaluation of all campuses, instructional programs, and administrative units. The Annual Planning and Evaluation Report for Campuses presented in this document is one of three reports completed for 2014-2015 as part of the College’s planning and evaluation process: Annual Planning and Evaluation Report: Campus Report; Annual Planning and Evaluation Report: Administrative Units; and Annual Planning and Evaluation Report: Instructional Programs.

In the Campus Report, the Provosts and the administrators who report to the Provosts have prepared a planning and evaluation report for each of the functional areas in the campus. Each of these functional area units documents the expected outcomes for the year at the beginning of the planning and evaluation cycle and identifies evaluation methods to measure achievement towards those expected outcomes. At the end of the planning and evaluation cycle, each unit documents its actual outcomes and proposes how it will use the results in making continuous improvement. This report presents results for the 2014-2015 academic year. Each campus is presented separately. The campuses are listed in alphabetical order.

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Annandale Campus 2014-2015

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Annual Planning and Evaluation Campus Report: 2014-15 Unit: Provost, Annandale Campus

PURPOSE STATEMENT: The purpose of the Annandale Campus is to respond to the educational needs of the residents of Fairfax County by providing an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS

Unit Goal Expected Outcomes Assessment Methods with

Targets Assessment Results Use of Results

Support the implementation of the six ATD policy changes.

Effectively coordinate the communication efforts between college and campus personnel.

Seek regular verbal and written feedback from campus personnel through provost’s staff members and communicate it to the college steering committee for action.

Identified the need to improve senior citizen registration process and effectively manage on-time registration process at the campus level.

The campus designated one person in the Office of Admissions and Registration to assist senior citizens with registration issues. We will follow up to ensure that senior citizens on the campus were able to register in a timely manner.

Continue the support of the Annandale Campus Honors Program.

Host a distinctive reception or program for Honors students to coincide with commencement.

Track number of attendees at the distinctive reception or program for Honors students.

Thirty-three students in the NOVA Honors Program graduated in May 2015. One third of those students were Annandale Honors Program students.

Continue to support to the Annandale Campus Honors Program by providing a larger Honors Program space for students.

COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Implement the reward and recognition component of the full-time faculty evaluation process.

Create a campus committee to recommend Annandale Campus faculty for the college rewards and the campus recognition awards.

Meet with the chair of the Campus Reward and Recognition Committee to review the campus implementation of the committee and

College rewards were given to 21 full-time faculty members on the AN Campus and 37 full-time faculty on the AN Campus received campus awards.

It was determined that next year the campus committee needs to convene earlier in the year to plan and establish well-defined criteria for determining which faculty would be recommended for

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recommendations for improvement (if necessary).

the college reward and the campus recognition.

Foster a culture of continuous improvement among faculty and staff to more efficiently and effectively perform duties and tasks.

Promote professional development for non-teaching faculty, adjuncts and classified staff to perform their roles in exemplary fashion.

Track names and number of personnel participating in professional development.

Sixty-three faculty and staff received funds to participate in professional development opportunities. Additionally, the campus sponsored a fall professional development day for approximately 29 adjunct faculty.

Next year a survey will be conducted to determine satisfaction with professional development experiences. Furthermore a needs assessment survey will be conducted to determine what professional development activities should be provided by the campus.

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Sub-Unit: Dean of Academic Administration

PURPOSE STATEMENT: The purpose of the Dean of Academic Operations is to lead, manage, and facilitate academic operations on the Annandale Campus including, but not limited to, enrollment management, academic assistance, and local public relations and event support.

COLLEGE STRATEGIC GOAL: ACCESS



Increase enrollment

at the Annandale

Campus

Increase the enrollment of the adult students, age 25+.

Review OIR data on number of students ages 25 and over, compare the last academic year with the current one.

a) The enrollment (headcount) of students ages 25 and over declined by -0.71%.

Continue to market Fridays Only and Weekend Studies programs to adult students. Begin to mine the data investigate ways to promote programs to adult population.

b) There was a 26.11% increase in the number of adult students who were taking 12 credits or more.

Increase the FTES generated by contract dual enrollment courses from the previous academic year

Review OIR data on FTES generated from dual enrollment, compare the last academic year with the current one. Target: 5% increase in FTES

Target not met. Dual Enrollment FTES remained virtually the same on Annandale Campus with a -0.17% decrease from 2013-14.

Reach out to high schools in service area to promote new no-cost tuition and opportunities for additional contract dual enrollment classes.

Explore offering courses during the week at non-traditional start times and determine the feasibility of offering courses before 8 a.m. and after 10 p.m. in specific high-demand disciplines.

Identify the number of courses offered before 8 a.m. and after 10 p.m. and add additional sections of high demand disciplines and see how many run.

Spring 2015 courses offered with start time before 8 a.m.: • 8 BIO lect/lab • 3 MTH • 2 ENG • 1 ESL • With start time 8 p.m. or later: Campus does not have any courses with a start time after 9PM • 28 MTT • 3 BIO

There was a change in the start times of evening classes to ensure that students who take classes in the evening have the opportunity to take more than one class. We continue to analyze the start times of classes offered before 8 a.m. and after 8 p.m. in the various sessions to ensure more efficient scheduling.

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• 1 NAS • 2 ESL • 2 ENF 3 FALL 2015 courses offered with start time before 8AM: • 11 BIO lect/lab • 4 CHM • 5 MTH • 8 ENG • 1 ESL • 1 ECO • 1 BUS • 2 ADJ • With start time 8 PM or later: • 36 MTT • 8 BIO • 2 NAS • 1 ESL • 1 ENG • 2 ENF 3

COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Support the implementation of ATD policy changes.

Coordinate communication related to on-time registration to various stakeholders – faculty, staff, students and external agencies.

Check with offices on campus to ensure marketing and publicity materials to major offices around campus have been distributed.

Brochures, flyers, and banners were developed and printed; emails were sent to faculty, staff, and students. Staff followed up with offices on campus (Student Services, Center for Academic Assistance, Academic Divisions, and Faculty) to ensure materials were received in sufficient quantities.

It was determined that offices on the campus had sufficient materials to share with stakeholders. A timeline was created to ensure that materials are received in a timely manner.

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Improve the handoff process for GPS students.

Establish a well-defined process to facilitate the handoff from the first-year advisors to the faculty advisors.

Seek oral and written feedback of the GPS advisors, faculty advisors, FAMs and deans.

Established a well-defined protocol for campus handoff with timelines for implementation and created a process for consistency across academic divisions. Key individuals were identified in the divisions to assist the FAMs with the handoff process.

FAMs will continue to monitor the handoff process to ensure equity in the number of advisees faculty receive.

COLLEGE STRATEGIC GOAL: EXCELLENCE

Unit Goal Expected Outcomes Assessment Methods

with Targets Assessment Results Use of Results

Provide a dynamic learning environment with technology-rich and aesthetically pleasing classrooms to support teaching and learning in a pedagogically sound environment.

With input from faculty, develop a prototype for two classroom spaces in the CC Building.

Determine if the prototype for the classrooms spaces has been completed with faculty input and feedback.

Funding not available so a prototype classroom was not developed; however, the spaces for these dynamic learning environments were identified.

When funds become available, it was determined that the preferred classrooms should be for the Division of Business and Public Services and the Division of Languages and Literature.

COLLEGE STRATEGIC GOAL: PARTNERSHIPS



Promote goodwill in the community and showcase programs/services to the community.

Gain greater support and buy-in from the community by hosting campus events.

Track community participation. Target: Host a minimum of two (2) campus events open to the public.

Increased publicity of existing events using the marquee sign and e-mails to community members about several events not previously publicized as open to the public, including:

Constitution Day speech on September 17

Determined that increased publicity was successful and plan to continue into next school year with new events tied to NOVA’s 50th anniversary celebration. Additionally, improved publicity of campus events to

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Car Seat Inspection on September 27

Drug Take-Back Day on September 27

Milagro Theatre Production on October 15

NOVA Idol Auditions on November 4

Faculty & Friends Concert on November 18

Nobel Prize Winner, Dr. Wineland, January 29

Erik Courtney Speech on February 9

NOVA’s Favorite Dancer on April 10

ReelAbilities Film Fest on April 28.

Nobel Prize Winner, Dr. Phillips, - April 16.

VIN Etching on April 17

B2B Opportunity Fair on May 29

Informal checks of audience found community members present on several occasions.

the community will be investigated.

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Annual Planning and Evaluation Campus Report: 2014-15

Unit: Provost, Annandale Campus Sub-Unit: Academic Divisions

PURPOSE STATEMENT: The purpose of the four academic divisions – Business & Public Services, Languages and Literature, Liberal Arts, and Math, Science and Engineering – is to promote academic excellence, high quality and comprehensive programs, and provide a rich and diverse learning environment that allows students to meet and exceed their educational goals of transfer, career preparation, or self-enrichment. COLLEGE STRATEGIC GOAL: ACCESS



Expand access to non-traditional and adult students.

Increase the number of: a. ELI course offerings b. Hybrid course offerings. c. Sequenced course offerings in the 8W sessions.

Check enrollments in: a. ELI course offerings Target: 2% increase. b. Hybrid course offerings Target: 1% increase. c. Sequenced course offerings Target: 1% increase.

Targets exceeded: a. ELI course offerings increased at AN 17.3% from Fall 2013 to Fall 2014 (from 439 to 515). b. Hybrid course offerings increased at AN 12.1% from Fall 2013 to Fall 2014 (from 289 to 324). c. Sequenced 8W offerings increased at AN 27.7% from Fall 2013 to Fall 2014 (72 to 92).

Evaluate the impact of this scheduling on student completion.




Support the teaching and learning environment.

Encourage faculty participation in CETL activities. Acknowledge teaching excellence.

Successful implementation of Reward and Recognition Program as part of new faculty evaluation system and faculty survey.

AN registration at PUP was up 20.1% from 2014 to 2015 (from 201 to 253); up 50% at CETL Series Events; up 10% at CETL Faculty Focus events; and showed no change for New Faculty First

CETL events will continue to be advertised in new ways for AN faculty. Aspects of Reward and Recognition process are being reviewed and will be revised

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Target: 10% increase in recorded faculty participation at PUP and other CETL events.

Year Experience or Teaching Squares. Reward and Recognition Program successfully implemented in Spring 2015.

as necessary. A survey of faculty opinion will be conducted in Fall 2015.




Expand the college’s reputation for academic excellence and quality.

Enhance Theatre program. Target: Blackbox Theatre operational by Summer 2015.

Target not met. Black Box Theatre became operational in Fall 2015.

Back BoxTheatre will be in use as classroom and performance space in Fall 2015 and help to grow the campus Theatre program.

Expand Honors course offerings.

Target: Increase number of Honors courses by 20%.

Target not met. Excluding 299s, Honors courses increased 15% (from 33 in 2013-14 to 38 in 2014-15).

Deans will work with faculty to encourage more departments and instructors to offer Honors sections.




Improve student success rates at NOVA through college readiness initiatives.

Ensure high school students from Fairfax High School cohort are college ready in math.

Assessment method: VPT – Math results. Target: 100 high school seniors will be college ready upon graduation.

Eleven students from the cohort group enrolled in NOVA and took MTH 151 in the Fall. Three students finished the course successfully in the first semester.

Continue to investigate ways the college can partner with area high schools to ensure high school seniors are ready to take college-level math when they graduate.

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Develop strategic partnerships to create gateways of opportunity for students.

Expand partnerships within the international community.

Target: 2% increase in the number of international students from Turkey.

Target met. Enrollment of students from Turkey increased from 88 students in 2013-14 to 91 in 2014-15. This is a 4% increase.

This increase is still minimal. Further study is needed to determine better ways to increase number of international students.

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Sub-Unit: Dean of Students PURPOSE STATEMENT: The purpose of the Annandale Campus is to respond to the educational needs of the residents of Fairfax County by providing an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities.




Support the implementation of ATD policy changes.

Hire a full complement of advising specialists to adequately handle the registration process for incoming first-time to college students.

Institute a review and continuous improvement process to assess the intake process for first-time to college students.

Student Orientation - For Fall 2014, approximately 90 Student Orientations were held from May through October. A total of 2,033 students attended Student Orientation during that time. This exceeded our goal.

Student Orientation - The need for additional advising support, a second P-14 Academic Advisor was added in August 2014.

Student Orientation - During Student Orientation sessions, there was a need for additional advising-trained staff in order to meet demand during peak times.

Student Orientation - A third P-14 Academic Advisor will be hired for May through August 2015 to assist with Student Orientation support.

Student Orientation - There was sufficient support staff assistance for campus tours and to assist advisors in a non-advising capacity.

Student Orientation - Based on 2014 data, it was determined that creating space for approximately 2,100 students for Fall 2015 Student Orientations would support past demand. In order to decrease staffing hours, we will increase capacity from 22 to 50 students in order to cut approximately half of the sessions throughout the

Student Orientation - Only Student Success full-time staff could remove the GPS/QEP service indicators. This has proven challenging for students and staff.

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summer, while maintaining overall capacity.

FYA Caseload Management - Through a review of the FYA caseloads, it was determined that a significant number of students in the caseloads never attended NOVA and/or dropped classes and did not return, leading to inflated caseload numbers.

FYA Caseload Management - Students will now be assigned to their FYA at Student Orientation instead of from the high school outreach list. This will lead to more consistent caseload data.

FYA Caseload Management - Students who were no longer attending NOVA were handed off to faculty advisors, inflating faculty advisee loads.

FYA Caseload Management - Only students who are registered for their second semester of coursework will be handed off to a faculty advisor. This will lead to more accurate faculty advisor loads.

Investigate transferability and seamless transition of students from campus Honors Program to Honors Programs of senior institutions.

Initiate dialogue with representatives of senior institutions that our students are most likely to transfer to within the Commonwealth.

Create an agreement(s) to aid Honors students in the transition from community college to senior institutions.

Agreements have been signed between NOVA and Salisbury University and James Madison University. The JMU agreement was signed during the spring 2015 semester. Agreements are in the process of being finalized with Virginia Tech and Marymount University. This is being done at the College level.

The campus transfer counselors, first year advisors and high school outreach staff will work with the College Honors committee to publicize these agreements during orientation, recruitment visits, SDV classes and at special events. These individuals will also continue to promote the honors program to prospective and new students.

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Sub-Unit: Director of Campus Operations PURPOSE STATEMENT: The purpose of the Annandale Campus is to respond to the educational needs of the residents of Fairfax County by providing an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities.




Maximize space to accommodate the various needs of the campus, including instructional, recreational, office space, and external use.

Make the following space conversions: 1) CT 330 from general classroom to science 2.) CT 131 from office space to general classroom 3.) CG 404 from old testing center to general classrooms

Assess if the spaces have been converted or re-purposed and are functional.

CT 330 conversion from lecture room to science lab/lecture began 5/11/15 and was completed before the beginning of the Fall 2015 semester. CT 131 conversion started 3/9/15 and was completed by 5/18/15.

The campus will follow up during the AY2015-16 to see how the CT 330 and CT 131 space conversions impacted class offerings for the campus.

There was no funding available to renovate CG 404. For now, the campus will keep MAC computers, and install sound proof wall between 404A and 404B. There is also a need to renovate 404B to small 22 seat lecture space.

Campus will continue to pursue funding to renovate CG 404. The assessment of the space shows that MAC computers are gaining popularity for use in ENG and ART 3D design and IT courses. More space is needed to increase ENG 111/112 daytime offerings.

Foster awareness of campus safety and prepare the campus community to deal with emergencies and catastrophes.

Work with OEMP to continue to develop the COOP plan for the campus.

Craft the COOP plan and solicit feedback from college personnel. Target: Complete draft of plan by Spring 2015.

Target met. COOP plan is work in progress and the campus is on target. Campus completed draft of BPAs in Spring 2015.

The Annandale Campus has been selected to participate in a pilot project to prepare the unit BPAs electronically.

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Encourage faculty and staff to participate in C-Cert training.

Track the number of participants in C-Cert training. Target: At least 10 new faculty and staff will participate in C-Cert training.

Target not met. C-Cert program did not gain any new participants, but we continue to have C-Cert members on campus.

Investigate ways to expand participation in C-Cert program on campus. Increase resources for emergency utilization.

Continue support of police in campus safety efforts, such as LIVESAFE and NOVA Alert

Track the number of people who sign-up for LIVESAFE and NOVA Alert. Target: At least 70% of all faculty, staff and students participate in LIVESAFE and/or NOVA Alert.

Target met. LiveSafe and NOVA Alert are promoted during Welcome Back and other appropriate events. Waiting on data from police regarding number of faculty and staff on AN Campus signed up for LiveSafe and NOVA Alert.

Investigate ways to enhance promotion of these emergency reporting capabilities.

Expand training for building and floor wardens.

Track the number and type of training and compare with number and type of training provided in the previous academic year. Target: Conduct two more training sessions this year than last year.

Target met. Conducted a total of four sessions with a 90% participation of building and floor wardens in at least one session. Additionally, the campus expanded the number of wardens by identifying alternative floor wardens in most of the campus buildings.

Based on feedback during training sessions, the campus provided additional resources for building and floor wardens, e.g., signs for elevators and entry doors, and added alternative floor wardens on many floors to ensure there was someone available during an emergency. The campus will continue to offer two training sessions per semester for building and floor warden to ensure they are ready to respond to an emergency.

Promote alternative ways for faculty, staff and students to get to and from campus.

With enhanced marketing, ensure successful implementation of the shuttle and Zimride (carpool service).

Track the use of shuttle. Target: Seek an increase in ridership to 85% capacity. Track the use of Zimride.

Target met. The shuttle ridership has steadily grown from a 24-seat to 32-seat capacity bus. Auxiliary Services reported

The campus continues to be strong advocate for continued NOVA Shuttle service and Zimride. Information about shuttle and Zimride provided to students, faculty, and staff.

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Target: Seek a 5% increase use of Zimride from the previous academic year.

that participation in Zimride was up; however, we are waiting on specific data from Auxiliary Services. A parking/ traffic study was conducted by college and showed that at peak times the campus is at capacity.

In order to provide greater access to campus and decrease demand for parking. The use of the Shuttle service and Zimride also improves egress and ingress at the campus.

Improve relations with neighbors

Survey the neighbors concerning their satisfaction of efforts to reduce parking in the surrounding neighborhoods. Target: Seek at least 10 responses from neighbors on alternative parking efforts of the college.

Informal reports from the campus community outreach specialist indicate that there are no concerns from the neighbors. No additional complaints have been received.

Continue to assess parking issues and investigate alternatives to ensure relations with neighbors remain positive.

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Sub-Unit: Learning and Technology Resources PURPOSE STATEMENT: Learning and Technology Resources (LTR) supports NOVA students, faculty, and staff in achieving success in academics and in teaching and learning through the provision of outstanding academic and technology resources. The Annandale LTR supports success through a variety of services, including academic tutoring, testing, and technology training, and via the Campus Library and Open Computer Lab. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Help students to afford the cost of textbooks and supplemental materials by creating and marketing Open Educational Resources (OER) and virtual textbooks for face-to-face classes.

More students will have access to textbooks and supplemental materials by the first day of class and/or prior to the first assignment.

Implement at least four new OER course designs and pilot to impact 120 students.

OER created for four high enrollment course sequences, including BIO 101/102, BIO 141/142, HIS 101/102, CHM 111/112. First semester piloting impacted 220 students and reduced textbook costs to zero for those sections. BIO 101/102 and HIS 101/102 are being carried forward into the open degree pathway for the Zx23 Project.

Experience from this OER project has been rolled forward to VCCS Zx23 project which will include 21 courses for the AA degree in Liberal Arts.

Develop Blackboard modules covering a variety of academic, reading, writing and research topics needing introduction or reinforcement across courses and disciplines to support student learning and success.

Provide a series of modules addressing commonly encountered challenges in information literacy in gatekeeper courses.

Create modules and measure usage.

More than 20 modules were created covering a range of topics, including reading strategies, writing strategies, research and study skills. The modules were downloaded 160 times and the accompanying assessments were downloaded 90 times

Additional modules are being developed based on faculty and student need.

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Loudoun Campus 2014-2015

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Annual Planning and Evaluation Campus Report: 2014-15 Unit: Provost, Loudoun Campus

Sub-Unit: Communication and Human Studies Division PURPOSE STATEMENT: The purpose of the Communication and Human Studies division is to provide high quality, diverse faculty and staff that are dedicated to academic excellence and student success; to promote student support services, exemplary instruction, and provide a diverse, accessible environment. COLLEGE STRATEGIC GOAL: EXCELLENCE


Target Assessment Results Use of Results

Increase the collaboration of faculty in the division. Activities: division meetings, AD/PH meetings, learning communities, committees, interdisciplinary campus events.

Faculty work collectively to improve student success rates in their classes and retention of all students. Faculty collaborate to build interdisciplinary learning communities. Faculty will meet together as a division once per month; Assistant Deans and Program Heads will meet as a group once per month; departments will meet four times during the academic year.

Attendance at division meetings and Program Head/Assistant Dean meetings. Survey data evaluating the impact of the collaborative meetings. Attendance at campus committee meetings. At least 3 interdisciplinary campus events, tracking classroom impact through instructor self-reports.

Division meetings were held each month, with participation averaging 72% for each meeting in the Fall, and 94% for each meeting in the Spring. Division meetings were assessed, and faculty found the meetings of value; however they preferred to have informational items sent in an email and more collaboration during the meeting time. Overall, there was a 50.07% satisfaction with the first division meeting. Faculty commented that they would prefer to have me continue to share information about events and professional development and allow faculty to bring up and discuss issues that really concern them and their teaching. This compares to the final division meeting, which had over 50% of

It is critical to continue the path of monthly division meetings and AD/PH meetings. In the division meetings, the feedback became increasingly positive, and faculty, largely, seem to get a great deal from the meetings. This should also lend itself to consistency and more collaboration in the division. In the future, it is important to survey each meeting, including the AD/PH meetings. By using the data from the surveys, we were able to improve the content of division meetings. We need to do the same for AD/PH meetings. The three events listed were well-attended, but by similar groups for each event. It is critical to determine a topic that can become an all-

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faculty reporting the length of the meeting was just right and 91% indicating a positive experience with the meeting information and format. Attendance at monthly AD/PH meetings was close to 100% each month. 3 collaborative events took place: Activities surrounding the Fall play, which had interdisciplinary collaboration. Activities surrounding the Spring play, which had interdisciplinary collaboration. Author Adam Raby attending campus, with multiple disciplines connecting to the event, the book, and each other. Inter-divisional visioning committee.

campus interdisciplinary event. There also needs to be more work accomplished in including the faculty members who appear to be disengaged. The work of the visioning committee created a document that articulates what the faculty believe about their roles at the institution. More such endeavors would create opportunities for increasingly diverse groups of faculty to lead an all-campus initiative.

To have highly trained faculty and staff. Activities: implementation of new evaluation plan, professional development opportunities.

Program Heads and Assistant Deans will receive training in order to help develop supervisory skills, organizational skills, and leadership skills. A joint professional development taskforce will provide training on topics related to pedagogy. In addition, best practices

Double the number of faculty attending professional development (baseline 2013-2014.) Increasing student success rates by 5 percentage points (fall and spring semester combined).

The new faculty evaluation plan was implemented; all evaluations were completed by the deadline in Spring 2015. For the first time ever, two Assistant Dean/Program Head leadership workshops were held during summer 2015. Topics discussed included best practices in

The college has deemed the new faculty evaluation plan overly cumbersome for the faculty and the Academic Deans. The plan is being revised for 2015-2016. It is important to continue to host leadership workshops for Assistant Deans and Program Heads. They are

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spotlights will be held at each division meeting to share an effective instructional practice with other colleagues. Faculty will attend professional development opportunities that align with their APPDO in order to further enhance their skills and effectiveness in the classroom.

Hosting two on-campus professional development meetings for all faculty.

scheduling and conflict management with students. These topics were chosen because they are critical parts of the job. Attendance at these workshops was 75%. For the first time in five years, professional development workshops were held on campus for faculty during 2014-2015. Workshops topics and registration numbers were: Hybrid Certification His - 13 Twitter - 20 Outlook - 14 SharePoint - 8 Google Docs - 25 Cloud Storage - 7 During monthly division meetings, best practices were spotlighted by different faculty members including Stacy Rice, David Porter, Saleha Bholat, and Josh Pachter.

given no prior training before stepping into this role, so if the college expects these faculty members to be successful, we have to provide training that will make them so. The feedback from these two workshops was overwhelmingly positive. The AD/PHs appreciated the opportunity to come together, learn together, and collaborate. It is important to continue on-campus technology and pedagogy training for the faculty. Faculty are largely unable to attend trainings held on other campuses and at Pender, so if the college expects them to stay abreast of current technology and pedagogy, efforts must be made to provide these trainings on campus where the faculty work. While attendance at these workshops wasn’t as high as hoped, the fact remains that more people are trained in these areas now than were before. Surveys conducted after the workshops found that participants saw the workshops in a positive light and they benefited from them. This is certainly an area that can grow in size

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and strength if attention is focused here.

Have at least 50% of all FT faculty attending an effectiveness summit meeting to analyze the division data, discuss results, and make recommendations for the next cycle. To have faculty who make strategic improvements in order to impact student success and retention.

Faculty will use data to make decisions and to evaluate trends in student performance. Faculty will collaborate in small groups to analyze data and make recommendations.

Have at least 50% of all FT faculty attending an effectiveness summit meeting to analyze the division data, discuss results, and make recommendations for the next cycle.

The effectiveness summit did not take place.

It is important to find a method that more accurately pinpoints whether the work of the retention committee is the reason for the positive LO numbers holding steady in the Spring 15 semester. A more specific data instrument needs to be utilized. Since many individual conversations took place between the dean and individual faculty members, the groundwork has been set to organize a data summit during the upcoming academic year.

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Sub-Unit: Natural and Applied Sciences Division PURPOSE STATEMENT: The purpose of the Natural and Applied Sciences Division is to provide a diverse, highly qualified, energetic, and dynamic faculty and staff dedicated to enhancing student engagement and student success; to provide high quality instructional programs that support the needs and interests of a diverse student body; and to provide NOVA students with rich and diverse learning experiences. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING, STUDENT SUCCESS



Provide a talented, diverse and dynamic faculty.

Fulltime and adjunct faculty will have strong academic credentials and the ability to effectively teach courses in their discipline. They will more closely reflect the demographic diversity of this region. Also, the new “Development and Evaluation Plan for Full Time Teaching Faculty” will be implemented

HR approval of credentials will be received prior to scheduling new fulltime or adjunct faculty – 100 percent compliance required. Teaching effectiveness will be monitored by classroom observations and student evaluation feedback. Target is 80% favorable ratings for overall effectiveness of instruction on student evaluation forms. Faculty diversity will be assessed by HR reports. All F/T faculty will develop APPDOs for 2014 and 2015.

Thirty-three new adjunct faculty were processed and hired between July 1 2014 and Jun 30 2015. Four women and an Asian male joined the full-time faculty, improving the diversity profile of the division in AY 14/15. Based on a sample of student evaluations, 88 percent of faculty were rated in the top three categories of effectiveness. But, the online evaluations have low response rates. F/T faculty have developed APPDOs as required.

Given the growth of enrollments and the growth of additional adjuncts, there’s an opportunity to work with HR to improve the hiring process. We will continue to monitor the demographic makeup of the student body and that of the faculty Plans need to be developed and implemented to improve the response rates for online evaluations. Also, the vendor used for online evaluations has had some implementation problems with lost or late evaluations, so making improvements to the process should help, too. Continued use of APPDOs provides a good vehicle for dean and faculty to discuss work plans and improvements.

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Provide high quality courses and instructional programs that meet the needs of the students.

A wide range of courses will be scheduled, at times and locations convenient for students, to help achieve the campus enrollment targets.

Annual enrollments will increase by 3%. Science Division courses will be scheduled for Reston and Signal Hill.

FTES enrollment for the division grew from 4,433 (Fall 13 – Spring 14) to 4,613 (Fall 14 – Spring 15), an increase of 4.1 percent.

The Physics Lab at Signal Hill has been constructed to allow more students in labs and offset the limitations of the LS building.

Provide an effective program of academic advising to new and returning students.

Faculty and staff will support the implementation of the QEP as we enter our third year of implementation at Loudoun. Training on advising will be developed and provided to the faculty.

Monitor faculty advising loads and participation in advising.

Faculty advising in the division is a mature ongoing process now. One member has completed the Master Advisor Training. Two Advising Weeks were held.

Master Advisor training will continue and faculty will be encouraged to attend. Specific goals will be established and tracked during AY 15/16. Increased cooperation between the academic divisions and the Student Services organization is occurring. Plans have been developed to triage the mass of incoming students more efficiently for Fall 2015.

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Sub-Unit: Dean of Student Development – Counseling and Advising: Career/Disability/Dual Enrollment/Transfer and Retention

PURPOSE STATEMENT: The primary purpose of the Office of the Dean of Student Development is to provide an array of quality support services that enhances student success. COLLEGE STRATEGIC GOAL: EXCELLENCE



Career: Increase awareness and use of NOVA/Loudoun career services resources.

Increase the use of career related resources including, but not limited to: career counseling appointments, assessments and the newly acquired college central.com job listings site. Outline a comprehensive plan regarding the provision of career counseling services and resources at the Loudoun campus.

Track the number of programs and attendees, individual counseling appointments (assessment interpretations, resume reviews, mock interviews, etc.) and the number of LO students using Focus 2 and CCN in comparison to the previous year.

Appointments: 45

Strong Interest

Inventory Interpretations-11

MBTI-10 (plus 24 for Summer Bridge)

Resume Reviews-7

Mock Interviewing-4 Programs:

Summer Bridge: 24 students

I.C.E. Conference: 30 students

Class Presentation: 30 students

Resume Review/Mock Interviews: 7 students

Focus 2: 303 students

Offer additional career related programs to meet students’ interests. Assess students to determine what resources they need to help them with learning about and selecting a career path. Continue to promote Focus 2 so that students can gauge their career interests.

Disability: Respond to the needs of NOVA faculty, staff, and students to support them in providing and receiving accommodations for students with disabilities.

Create a cooperative relationship with faculty/staff, students, and the Loudoun County community. Create efficient strategies to assist students with disabilities.

Provide comprehensive report of disability services and programs provided during the 2014-15 school year.

Memorandums of Accommodation (MOA) Requested:

Summer 2014 – 86

Fall 2014 – 154

Spring 2015 -186 Loudoun Campus DS Office

Outreach – 10 participants

Number of MOAs processed in the 2015 school year are expected to increase. Continue: MOA Reminders Re-evaluate: Loudoun Campus DS Office Outreach. More effective outreach

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Provide at least 3 outreach events related disability support services.

Track the number of programs and students served and evaluate trends.

Semester MOA Reminders – email sent to Loudoun Campus student population

High School Outreach:

Vision Conference~ 25 participants

College Bound Conference ~80

participants

Direct Visits~ 20 participants

Transition Counselors Meeting~40 participants

Community Outreach

DARS

DBV

Faculty Support and Development

Support the Development of Auxiliary Program Partnership: College Steps

methods will need to be developed. Continue: Great feedback from LCPS Outreach. Vision Conference participation was low. Students needed to make up missed schools days due to winter weather closings. Incoming DSS students are expected to be informed and better prepared for college. The number of incoming LCPS High Schools students are expected to increase. Continue: Community Outreach relationship for the purpose of providing support NOVA Loudoun DSS student population with community based services. Continue: Faculty Support – increase collaborative support to DSS students. Faculty Development – to increase awareness. Support and evaluate Auxiliary Program Partnership: Fall 2015 College Steps Program Pilot.

Dual Enrollment: Provide support to college Dual Enrollment process and registration efforts.

Develop and maintain processes that efficiently communicate and support the entire dual enrollment experience for students,

Track the number of enrolled DE students and the numbers of those attending group events. Increase workshops and group

2014-2015 a total of 189 DE students were enrolled for the Fall 2014: 93 / Spring 2015: 96

Ways to encourage the students to attend both the graduation information session during the spring semester as well as the open

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parents and high school counselors. Provide at least two group dual enrollment events (open house, info session, etc.)

registration opportunities in comparison to last year. Track the number of graduating DE students who return to NOVA for the Fall 2015 semester.

Group events

Fall Open house – 15 attendees (students and parents)

Spring Dual Enrollment Graduation Info session - 20 students attended event

Summer Open Enrollment (March 31st) - 10 students registered through Signup Genius. Total of 15 students enrolled during the event.

DE students returning to NOVA for the Fall 2015 semester: 32 students

house (meet and greet) in the fall semester. How to: 1. Get the high school counselors to relay the registration close date to the students and parents for NOVA classes? 2. Remind the HS counselors to complete Section B/C for all classes’ dual credit and college credit only. 3. Ways to promote more dual enrollment turnout for the events? 4. How to get more Home School students to partake in dual enrollment to increase the enrollment number? 5. Utilizing the Outreach Coordinator to give information to the high school counselors when there has been any updates with the test assessments students can use to show college readiness, # of credits DE students are allowed to take, open registration date and registration closed date.

Transfer: Provide high quality academic and student services programs while teaching students

Provide group and individual appointments that will help students gain an understanding of admission requirements.

Increased number of visits from transfer partners, increased programs and student attendance in comparison to last year.

Held Spring 2015 Transfer Fair on 3/25/15 with attendance of 75 students.

Holding a VACRAO transfer event at Loudoun will serve as a big boost to promoting the transfer culture on our campus. Students will have

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strategies for self-exploration and research

Help students learn to research, explore, and identify transfer options, and develop an action plan towards the obtainment of academic goals after NOVA. Hold annual transfer fair. Provide application and informational workshops designed for transfer students. Create programming for adult and non-traditional student populations. Foster collaborations with transfer institutions through partnerships and the use of embedded university advisors.

Survey students in order to determine their knowledge and confidence about transfer procedures, achieving at least an overall 80% satisfaction rate of services provided.

Successfully secured NOVA Loudoun a date on the VACRAO transfer tour on September 28th. Scheduled a transfer fair targeted for adult and non-traditional learners for September 15th. Positive relationships continue to be built with transfer institutions, including assisting GMU Loudoun with co-enrollment project. Will hold workshops on guaranteed admission FAQ’s and transfer application process during Fall 2015. All students in attendance will complete a survey to measure the quality of assistance and information provided.

the opportunity to interact with many schools that may not traditionally visit Loudoun. Working closely with non-traditional populations will allow us to promote alternative transfer pathways to students. This will strengthen the overall quality of transfer advising at Loudoun. Utilize the co-enrollment project as an opportunity to continue building the NOVA Loudoun/GMU partnership. Will use survey results from transfer workshops to improve future programming.

Retention: Increase the number of academic probation and academic suspension students receiving retention services.

Retention Counselor will provide services for probation, and approved suspension/dismissal students to assist in developing academic goals and an academic plan for success. Increase the number of students who returned this semester in comparison to last by the following activities:

Assessment will be based upon the review of data of probation and suspension/dismissal students to determine return rates each semester. Survey students (with a 25% return rate) to determine if goals were met and if students are still on track with academic plan. Track the number of students attending group advising and

New Course Guide for Academic Success forms created for Loudoun. Utilization of forms for PASS group advising sessions during peak registration. Plan to scan into Image Now for use across campuses. Blackboard site for Probation/Suspension created and available to students which includes resources for academic success.

Using Sign Up Genius to determine popular dates/times for PASS sessions. Determining when to offer more sessions to meet student’s needs. Determine if PASS sessions, new Course Guide Forms, and new registration process increases number of students enrolled for Fall 2015.

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Provide individual appointments to develop an in-depth academic plan, set achievable and attainable goals, discuss strategies for success, and provide resources. Increase group advising sessions and open advising periods specific to probation students during peak registration. Implementation of a midterm progress report. Ensure students awareness of deadlines and resources available through the following tasks: Conduct workshops on topics such as study skills, test taking, stress management, etc. Create new forms for students, Retention Counselor, FYE & Student Services Coordinators, and Dean of Students to stay connected and organized. Create a survey to assess student needs. Create Blackboard account to keep students informed of important dates/information and to

open retention registration sessions.

Individual appointments for Suspension students to increase academic success and provide resources. New registration process allowing students to enroll online after meeting with Retention Counselor or attending a PASS session. Credit limit set in SIS to 8 credits per semester. Probation students enrolled: Nov 14- 100 Dec 14- 183 Jan 15- 244 Feb 15- 28 Mar 15- 16 Total for Spring- 571

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maintain open communication.

Advising and Registration: Develop a successful advising and registration system to enhance the student experience for undecided continuing students, visiting students, nontraditional and non-FYE prospective students.

Create a streamlined system for advising students during peak registration periods, that provides quality service and decreased wait times towards the goal of increased student enrollments. Create successful transitions for program placed students with faculty advisors, students returning to their primary school, and referrals to specialty area counseling.

Track the number of students who are program placed that have been assigned a faculty advisor that visit the counseling center for academic advising. Capture the sign-in data and note trends in the type of services sought and numbers served during peak registration periods. Survey students who attend individual and group registration sessions during peak registration. Achieve an 80% overall satisfaction rate.

Program Placed 2,139 72% overall satisfaction rate.

Work with the academic division to develop a plan for FAMs to assist with program placing students. Continue to improve group advising by offering online tutorials and resources beyond group sessions.

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Sub-Unit: Dean of Student Development – Registrar PURPOSE STATEMENT: The primary purpose of the Office of the Dean of Student Development is to provide an array of quality support services that enhances student success to include admissions and records. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Customized personalized services to students and parents throughout the admission and enrollment process by providing quality customer service.

Resolve problems regarding online application error, residency status, and be able to respond in all areas in an efficient and timely manner. As the contact person for Central Records Office (CRO) resolve any issues in regard to graduation inquiry, transcript evaluation and request for official transcript.

Assess the students wait time to be seen by enrollment specialists. Print a weekly computer sign-in record determining how many students are here for residency status, application error, enrollment verification, etc. and how long was the wait. Collecting data from the computer sign-in kiosk can determine how many students are seen on a daily basis.

Admissions & Records saw 18,959 students last year Services to students ranges from admission application, corrections, visa issues, residency status, Senior Citizens registration, late registration, processing withdrawal, NVRK forms, academic probation, suspension, repeat, overload, DE, etc. Includes students turning in Enrollment Verification forms, request for official transcripts, transcripts evaluation, military, F-1 that are imaged/scan to CRO, Military Services and OIS.

Successful completion even though waiting times for specialist availability have significantly increased, especially during peak time, registration, orientation with more than one hour waiting time due to the office being understaffed (ex. staff on vacation, military leave and one staff transferring to another office).

Continue to develop the Loudoun Veterans Center. Responding to the needs of our veterans by providing quality customer service.

The LO Veterans Center will be a place of advising and resources for veteran students to utilize for information regarding VA benefits, to network with other veterans inside and outside the community, discover job opportunities, activities and events.

Work on setting up more computers and improving the general layout of the Veteran Center. A display table with brochures, job opportunities, and other veteran resources available to all veterans is located outside the Veterans Center.

The Veteran Center has acquired 3 computers for veteran students use. Veterans’ information, brochures that are useful to veterans are placed on the table outside the Veterans Center. Information on the veteran organization is available to all veterans on the display table outside the

With the added computers, veterans can register for classes, search for classes, search the web and apply for veterans benefits. The VA Center is a campus success story. Feedback is extremely positive. A dedicated area for study, work

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center. Currently there is no full-time Veteran’s Advisor. Work is progressing with the help of veterans work study students.

and social interaction proves to offer enhanced support.

Further extend military outreach and establish outside connections with veteran organizations.

The Loudoun Veterans Center will be a location where veterans can connect with veteran organizations. They will be able to work with these groups to gain assistance with VA medical benefits, employment, and connecting with the local community.

Develop connections with veteran organizations by making inquiries via e-mail or phone, attending veteran events, and by working with the Veterans Student Association. Inviting veteran organizations to make presentations on campus and invite veteran students and veterans from the community.

Two events workshops and two panel discussions focusing on transitioning from military life to student were held during the academic year. Verizon also did a presentation for veterans on job preparation. The VA Center also established connection with VAWW, DAV, VFW and all branches of the Armed Services.

Continue to encourage outreach.

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Sub-Unit: Dean of Student Development – Student Life PURPOSE STATEMENT: The primary purpose of the Offices of Dean of Student Development is to provide services and resources to facilitate student engagement, learning, and development that results in student success and completion. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Increase policy awareness among campus club officers and advisors.

Student Life will provide three (3) on-site resource workshops. Club officers and advisors will attend the training and become more knowledgeable about student life policies and their role.

Measurement will be based on the actual number of resource workshops held and attendance record.

Six (6) Policy and Safety workshops were offered during the academic year with 72 attendees in total. Each semester we offered a sexual assault awareness workshop, Clery, CARE, safety and Student Life club & organizations polices workshop.

Student Life will continue to implement safety and policies workshops as they include valuable information for club members and their officers.

Promote club unity. Offer campus wide club team building activities for all clubs to participate.

Bring the EDGE (teambuilding experts) to campus per semester. Two (2) on-site campus club teambuilding activities will be provided for the academic year. Club members will participate and feel motivated after completing the teambuilding process.

Measurement will be based on the actual number of on-site EDGE teambuilding activities. Club member participation and end of school year student Life survey results.

One (1) onsite campus club team building event was held during the academic year- Fall 2014. Only 4 clubs out of 28 attended the campus club teambuilding retreat. Did not receive any feedback about the teambuilding retreat on the 2014-2015 assessment.

This is the second year that Student Life has held a campus clubs & organizations teambuilding retreat on-site. Both fall 2013 & fall 2014 had low attendance. Student Life will not host this program fall 2015. However, we will discuss the program with club members during the first club meeting of fall 2015 semester to get feedback about their interest in the program.

Increase Student Life Staff.

Hire Two (2) part time (P14) employees to provide assistance in the Office of Student Life.

Measurement will be based on the actual number of P14 employees hired.

Hired one (1) P14- Office Manager

The Office Manager will become a permanent position in the Office of Student Life as it increased productivity and customer service.

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Sub-Unit: Dean of Student Development - Student Success PURPOSE STATEMENT: To provide high quality service for first-time to college students between ages 17-24 in order help them make a smooth transition to college, develop academic goals, and successfully complete their education at Northern Virginia Community College. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Improve departmental data collection in order to provide strategic efforts to increase student retention

Data will be collected on those that attended orientation in order to determine whether they have enrolled in classes their first and/or second semester. Specific enrollment data will be collected semester-to-semester to determine attrition rates, students’ academic standing, and reasons for leaving. The results will help with developing retention intervention strategies.

The overall caseload (2014-2015 cohort) will be tracked using enrollment information collected in SIS. A report will determine what percentage of students from the 2014-2015 cohort are at good academic standing or are on academic warning or probation. Phone calls will be made to each student that did not return their second semester to determine their reason for not returning to NOVA.

Based on the current caseloads from Fall to Spring 2015 25% of the students were on academic probation. Students were encouraged to create academic plans for the upcoming semester. In addition, phone calls went out to students not returning their second semester. It was determined that about 40% of these students were on academic probation/warning.

Intervention strategies will be developed for use during upcoming semesters. Phone calls will go out to all students encouraging them to return the following semester.

Improve implementation of Student Orientation

There should be an increase from 2013 to 2014 in students’ attendance at Student Orientation. Students will also have declared their NOVA majors and have registered for classes at orientation at a higher rate than 2013.

2013 Attendance: 656 students – using check-in information. 2013 Majors Declared During Orientation: 157 students – count determined at orientation. 2013 Registered at Orientation – 223 count determined at orientation.

2013 Attendance – 1,007 2013 Majors Declared During Orientation – 986 2013 Registered at Orientation - 623

Continue to encourage students to select a major and register for classes at orientation. Additional attention will be on getting GPS students signed up for orientation in order for them to begin coursework at NOVA.

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Improve student success

Develop a First Year Student Success Center

Order all computers and supplies needed to run the Student Success Center.

All supplies were purchased and are in place in order for the Center to open in Fall 2015.

The Center will be used for the upcoming year in order for students to develop essential skills needed to be a successful college student (e.g. time management, study skills, test taking skills, etc.).

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Sub-Unit: Learning and Technology Resources Division - Information Technology PURPOSE STATEMENT: Information Technology will provide excellent, universal network and communication access to all faculty, staff, and students with respect to campus internal networking, Internet, and mobile connectivity. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS, TEACHING AND LEARNING



LOUDOUN CAMPUS: Customer Service Plan: Provide high quality, accurate services on a timely basis, and in ways that are accessible and convenient to all our customers (faculty, staff, and students). Provide users with more electronic information services.

Improve product or service to customers. Improve employee / IT staff attitude and morale allowing greater job performance and satisfaction. SharePoint Site will provide links to forms and interactive training available.

We will conduct customer satisfaction surveys, which will give us feedback on our goals. We will measure the time it takes to respond to the customer and determine if the customer was satisfied. Conduct a survey of user satisfaction through SharePoint. Provide links on SharePoint to interactive demonstration of classroom equipment.

Using the feedback generated from our customer contacts, we will look for opportunities to improve our services. Analyze survey to determine what areas we need to improve our services to the campus community. Observe if classroom calls for help on use of equipment decreases.

We will review the Customer Service Plan, in part, based on feedback received and make revisions as appropriate to respond to our customers’ requirements. Use feedback from surveys to improve our services to the campus community. Educate the campus on where to find the tools they need to better communicate with LOIT.

RESTON CENTER SITE: Install, learn and implement VDI, XenDesktop, XenAppsrvr, and VMWare as appropriate to location and use.

Enables technicians to manage software and desktop environments in classroom labs and other student-use areas. Adds flexibility and ease of management using limited resources.

Work with ITSS engineers and main campus site to implement and troubleshoot virtualization software. Identify which users are the best fit for virtualization. Consult ITSS for an overview of network architecture, IP schemes and any existing virtual infrastructure that may be repurposed to VDI. Determine which

Regularly check stations for seamless access to virtual desktop and XenApp server. Send software updates as needed via virtual desktop and application server. Save money with a virtual desktop environment. Successful VDI deployment will lead to simpler desktop management, less hardware

Successfully able to virtualize an entire computer lab and classroom teaching stations.

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desktops, users and applications are a good fit for VDI and which ones are not feasible. Train P14 staff how to use the system in accordance with their permissions level.

overheads, and increased mobility and flexibility for end users.



with Target Assessment Results Use of Results

SIGNAL HILL SITE: Short

term goal -

Develop a cooperative

effective Colocation

relationship with George

Mason faculty and staff.

Mason and NVCC faculty

and staff will share space

and resources at Signal Hill

effectively and

cooperatively.

Students from both schools

will be able to use the

facility without roadblocks.

Weekly informal

discussions with Mason IT

service provider and facility

manager to check for any

sharing issues.

Resolve any sharing

conflicts within one week.

Work with off-site director

and network engineers to

find solutions for any

problems as they arise.

http://searchvirtualdesktop.techtarget.com/Four-reasons-why-VDI-might-not-be-right-for-you

http://searchvirtualdesktop.techtarget.com/Four-reasons-why-VDI-might-not-be-right-for-you

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Sub-Unit: Learning and Technology Resources Division – Library PURPOSE STATEMENT: The Loudoun Library strives to provide excellent customer service to students, faculty, staff and the community. We provide access to a well-balanced collection of materials in a variety of print, audio-visual and electronic formats that support the campus curriculum of each discipline; overall College programs and basic popular interests. In addition, we provide individual and group instruction in the identification, use and evaluation of information resources to enhance teaching, research, and lifelong learning. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS, TEACHING AND LEARNING



Provide a pertinent collection. NOVA Card fine payments.

Provide a more appealing, relevant collection that is easier to access and use.

Assess the collection for relevancy, currency and condition. Develop procedures to determine gaps in the collection. Develop procedures to ensure and then maintain shelf accuracy by determining a schedule and procedure for weeding, shelf reading and inventory. Through the CDWG, establish guidelines for acquiring eBooks. As the only VCCS library to adopt Primo, we continue to test, troubleshoot, and pilot its use as the OPAC.

Procedure: In-progress Guidelines for acquiring eBooks: In-progress Launch of Primo: In-progress

We will assess one discipline per division each Fall. This will allow time to locate, evaluate, and purchase relevant items within the collection budget year. (i.e., Careers and Environmental Science).

Provide effective library instruction.

Develop an assessment/evaluation process/tool to determine the effectiveness of library instruction.

Research best practices for established library instruction assessment tools in order to create our own evaluation.

The IWG is establishing best practices and will work on an assessment tool in AY 2016.

Assessment moved to FY2016

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COLLEGE STRATEGIC GOAL: EXCELLENCE, STUDENT SUCCESS



Create and foster spaces that accommodate different learning styles for individual work and group collaboration.

Assess the new library space in the LC building to determine if the design of the space is meeting student needs.

The creation of an assessment tool. Determine the best option, either a physical analysis or to create an additional module within LibAnalytics. The assessment tools from AN and AL have been shared. We will adopt best practices from them in creating our own tool.

This has been placed on hold due to the upcoming purchase of the OCLC Analysis Tool by the CDWG. This subscription should start in Summer 2015.

Pending assessment

results.

COLLEGE STRATEGIC GOAL: PARTNERSHIPS, TEACHING AND LEARNING



Promote library resources among faculty to meet the VCCS Core Competency of Information Literacy.

Increase information literacy and usage of library resources among faculty.

Continue to provide faculty training appointments and offer group training sessions through professional development events and by appointment. We have created a template that promotes library resources that are targeted to each specific discipline and point of need.

As of 4/2015, we have provided a minimum of 15 individual faculty appointments to work on courses and discuss new resources. We have also attended both the Fall and Spring APDD.

Continue to promote and

develop Libguides.

Continue training

opportunities for faculty.

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Sub-Unit: Learning and Technology Resources Division – Testing Center PURPOSE STATEMENT: The purpose of Learning and Technology Resources (LTR) provided at the Loudoun Campus is to support the College’s mission and the Campus’s goals and objectives by providing a broad range of testing and instructional support services to students, faculty, staff, and the community through the teamwork of a professional and service-oriented staff. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS, ACCESS



Increase the number of testing computers (18-24).

Reduced wait time. Increased student satisfaction with testing resources. Mandatory testing will be manageable.

Target: 60+ minute “peak period” wait times will be reduced to 35-40 minutes. Periodic tracking of wait times. Testing Center Customer Service Survey. Informal interviews.

Fall 2014 Finals Week: the average wait time was 20 minutes. Quite an improvement! Customer service has improved as testing computers have increased to 49 (previously 29). Students often express appreciation for the shorter wait time and in addition, several students each semester report they are willing to drive further to test at LO campus as our staff is friendlier and more helpful than at some of the other Testing Centers. Note: In 2014, 36,320 testing accommodations were provided.

Spring 2015 and Fall 2015 Finals Week will provide additional wait time information that will assist us in continuing to explore additional ways to expedite and enhance the testing experience.




Install surveillance cameras to help ensure test integrity.

Cameras will be an effective deterrent to cheating.

Alert students to increased surveillance for cheating.

Cameras were installed February 2014.

Cameras have enabled staff to monitor in real time and take steps to stop cheating attempts as well as use

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Compared to last year, cheating events will decrease.

Target: 70% reduction in cheating attempts or events. Track the number of cheating incidents and compare with last year’s number.

The surveillance cameras and monitoring signs have been a deterrent to cheating. We experienced a 40% decrease. Cheating Events: Jan 2013 - Jan 2014 = 5 Jan 2014 - Jan 2015 = 3

screen shots to document and report cheating events. The observed “methods” of cheating provide useful information for steps to take more preventative measures. Develop a systematic plan for staff to routinely monitor the camera zones while providing effective customer service.

Implement Best Practices For Testing in all Testing Centers.

Test setup will be faster and more efficient. Wait time will be reduced. Student satisfaction will increase as all Testing Centers will follow consistent policies for ELI, instructor makeup, and hybrid testing.

Backup ELI student exams “only” when a problem occurs. Eliminate ELI paper handouts by including all test directions in the test. Simplify ELI test spreadsheets to provide “at a glance” information. Target: Best Practices will speed up test setup and end of test processing by at least 25%. Informal interviews and survey.

February 2015 the chair of the Testing Center Working Group met with ELI and the LTR Deans to present recommendations (as noted) to provide students a more efficient testing experience and reduce procedural redundancy that contributes to wait time. April 2015 update: Further discussion and edits to the recommendations will be finalized by May 2015 and forwarded for final approval. Note: ELI traffic increased 8.3% from 2013 to 2014 and is the largest component of testing at LO Testing Center.

Recommendations waiting for final approval.

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Sub-Unit: Learning and Technology Resources Division – Tutoring PURPOSE STATEMENT: The purpose of Learning and Technology Resources (LTR) provided at the Loudoun Campus is to support the college’s mission and the campus’s goals and objectives by providing peer tutoring support services to students, faculty, staff and the community through the teamwork of a professional and service-oriented staff. COLLEGE STRATEGIC GOAL: EXCELLENCE



Training for Tutors. Tutors will participate in the yearly training. To have yearly comprehensive training sessions jointly with all campuses.

Measure participation of the tutors in the training session. Target: To have a 15% participation rate from tutors. The training will cover learning theories and different scenarios that may occur during a session and how to handle them. Target: To collect a feedback form after training to improve upon training for next year. Collect from 15% of the participants.

No results to report. Moving this to the next year plans. Planning an August Training Session for current tutors.

No results to report.

COLLEGE STRATEGIC GOAL: STUDENT SUCCESS, ACCESS



Marketing the Loudoun tutoring program. Raise awareness of the tutoring program on the LO campus.

Students will be more aware of the free tutoring services. Faculty will encourage those students who are having difficulty in class to

Measure number of requests for tutoring compared to last semester. Target: To increase requests by 20%.

The number of requests increased by 251 students which is a 27% increase from last year’s requests. Distributing flyers, speaking about tutoring at summer

Based on the data collected the LO Tutoring program is growing at a rapid rate. I will need to hire more tutors to make sure all requests can be filled.

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contact Loudoun’s tutoring services.

Advertise the tutoring program on the local TV monitors around campus. Target: On LO TVs by Spring 2015 Semester. Create flyers to distribute to students. Target: Add 60% more flyers to bulletin boards and student orientation packets. Target: Represent LO tutoring at information sessions with marketing materials.

orientation sessions, and adding a LO tutoring flyer to all incoming student packets has helped to market the tutoring services on the LO campus, which has resulted in the increase of requests.

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Annual Planning and Evaluation Campus Report: 2014-15 Unit Name: Provost, Loudoun Campus

Sub-Unit: Off-Campus Sites

PURPOSE STATEMENT: The purpose of the Off-Campus Sites sub-unit of NOVA’s Loudoun Campus is to increase accessibility of higher education through community outreach, diversified credit and non-credit course offerings, and expansion of student support services off-campus. COLLEGE STRATEGIC GOAL: EXCELLENCE



Increase community awareness and access to Loudoun off-campus locations, thereby increasing student enrollment

Recreate the Reston credit course schedule making Reston more attractive and accessible to students who prefer taking courses off-campus. These changes can be implemented through collaboration with Academic Deans, Associate Deans, Assistant Deans, Program Heads, and Student Services personnel who can articulate the needs of their student advisees.

Convene a task-force composed of student services representatives and associate deans to create a fall 2015 schedule ‘from scratch.’ The new schedule will contain core courses in blocked format and a 30-minute off-set to allow for travel time between RES and LO. Convening of the schedule task-force is planned for early January 2015. Suggested course sections will be submitted for consideration to academic deans by late-January for inclusion in the fall 2015 catalog (due February 2015). Work with associate deans and program heads to include additional developmental courses such as MTT4 and ENF2. At least one section of each course will be offered in major semesters. Add more late-start courses (14 and 12 week sections) to accommodate late-enrolling students. At least 5 additional

Reston block schedule task force was convened in January 2015 and with input from associate deans, student services staff, and the Reston director a comprehensive block schedule was developed. Evaluation is ongoing, but marketing and communication of block schedule opportunity remains a challenge. Print materials and emails have been shared with student services personnel and faculty advisors. In spring 2015, Reston Center successfully offered our first developmental math course. Both MTT4 and ENF 2 are active on the Fall 2015 schedule of courses. In fall 2014, no 12W or 14W late start classes were offered at Reston, despite implementation of the on-time registration policy.

Proceed with block schedule revisions for spring 2016 semester and continue to market through print, social media, email, and student services staff. Continue offering developmental courses- at least one section of ENF2 and MTT4 each fall and spring semester. Continue offering a selection of late start courses.

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late-start classes will be offered in the major semester.

In fall 2015, eight 12W and 14W late start courses are active on the schedule.

Re-brand Reston as a “technology education hub” by offering IT-related degrees and certificates, as well as preparation for industry certifications (in partnership with Workforce Development)

Offer credit courses toward the Career Studies Certificate (CSC) and/or the Applied Associate’s Degree (A.A.S) in Cyber Security. Expand non-credit offerings to include courses designed to prepare students for industry certifications. If credit and non-credit cyber security courses are offered concurrently, students can to test for industry certifications while earning the degree, thus graduating with multiple credentials. Courses will be available starting Fall 2015. Offer the Database Specialist Career Studies Certificate program at the Reston Center. Coordination with the Workforce Development Division will allow for students to prepare for the Oracle certifications while enrolled as a credit student. Courses will be available starting fall 2015. Offer the Applications Programming Career Studies Certificate (3 courses- all of which have been offered previously at Reston Center) as a structured (and marketed) cohort program with an (optional) 299 course preparing students for Oracle JAVA industry certification. The 299

Cyber security lab equipment was purchased and installed in preparation for the new program. Three cyber security courses (credit) are active on the Fall 2015 schedule. Enrollments are ongoing. Efforts have focused on cyber security program development. Courses required for this degree program are being offered Fall 2015. WDD has begun offering a non-credit JAVA programming course and is developing an Oracle exam prep course that can be co-enrolled.

Continue to enhance and promote IT-related offerings. Continue collaboration with Workforce Development Division. Carry over this goal to next year’s unit plan. Monitor enrollment and continue partnership with WDD.

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course will co-enroll both credit and non-credit students, allowing maximum utilization of space and resources blending credit and non-credit students in one room. Courses will be available starting fall 2015.

Long term Reston Center planning includes co-location with Marymount University’s (MU) Reston Center in a shared facility with complimentary programming.

Begin preliminary discussions between NOVA IT faculty and Marymount IT faculty to iron out a seamless transfer plan so that students are able to matriculate into an Information Technology program at MU. Discussions will begin in spring 2015 with a finalized transfer plan agreed upon by summer.

A transfer agreement between Marymount and NOVA (in cyber security) exists and can be used to advise students. The future of a co-location with Marymount Reston is yet to be determined.

Continue to expand partnership with MU through continued participation on Advisory Board.

Engage in an internal marketing campaign to increase awareness (within NOVA) of the Reston Center.

An awareness campaign to all NOVA staff, advisors, counselors, and students. This may include direct mailing/emailing based on home address data obtained in an SIS query. Coordinate with Campus Community Relations to send broadcast emails and direct mailings by May 2015. Host a “Reston Day” on Loudoun Campus with class schedules and informational materials- perhaps in conjunction with advising week. Will be completed in spring 2015. Host student services professional development meetings/activities at Reston Center to familiarize LO

Broadcast email messages regarding Reston block scheduling, orientations, and cyber security were sent to the various groups mentioned above. A press release regarding cybersecurity was posted externally. Advising week activities were conducted at Reston Center, but the opportunity to partake in campus activities was missed. This goal should be included in next year’s unit plan as a priority. Presentations on Reston Center happenings were made at three student services unit meetings. The logistics of

More communication is needed to faculty and staff advisors regarding Reston offerings. Continue working with Campus Community Relations Specialist and Student Services Leadership to promote Reston.

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counselors and advisors with the facility and RES staff.

transporting staff to Reston for a day may be too difficult to accomplish this goal.

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Manassas Campus 2014-2015

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Annual Planning and Evaluation Campus Report: 2014-15 Unit: Provost, Manassas Campus

PURPOSE STATEMENT: The purpose of the Manassas Campus of Northern Virginia Community College is to respond to the educational needs of residents from Prince William and Fairfax Counties and the Cities of Manassas and Manassas Park by providing an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Supporting and promoting student success including retention and graduation at the Manassas Campus.

Students will have access to quality advising.

Document the creation and prioritization of space for student advising. Target: Expanded renovated space available for First-Year Advisors and Pathways Counselors in place October 2014.

Student Success Office in place September 2014.

Target met.

Target: Provide private spaces for all full-time faculty to use when advising students by start of Fall 2014 semester.

All full-time faculty had semi-private offices in Fall 2014. CTSS got a conference room in Spring 2015 which can be used for conferences.

Target met.

Students will receive quality instruction provided by faculty and staff who have honed their skills in professional development activities.

Monitor usage of Faculty Resource Center for faculty classroom technology training. Target: 2 trainings per semester.

At least 4 faculty and 3 classified staff members used the faculty Resource Center. It was also used for Blackboard help walk-in hours.

Target met. Faculty Resource Center space is being retooled/repurposed in Fall 2015.

Monitor new faculty mentoring program

All full-time faculty as well as many adjunct faculty attended a mentoring

Target met.

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Target: All new faculty have been assigned a faculty mentor.

orientation session and were assigned a mentor.




Provide access to accommodate growing number of student enrollments.

An increased number of students will be enrolled and able to take classes at the Manassas Campus.

Courses will be offered at off-site locations (NOVA Next Door). Target: 10 sections at 4 locations offered in Fall 2014.

20 sections in 5 locations. Target met Had an additional 8 sections in 3 locations in Spring 2015.

Expanded utilization of MIP. Target: Increase course offerings by 10% of over previous year.

52 % increase AY 13-14 :79 sections AY 14-15: 120 sections

Target met.

Target: Shuttle from campus to MIP in place in Fall 2014.

Shuttle in place Fall 2014. Target met.

Target: Document “bundles” offered in Spring 2015.

“Bundled” class offerings at MIP increased by 20%.

Target met.

Efforts to expand number of dual enrollment courses offered. Target: Document 2 meetings with Dual Enrollment coordinator.

Monthly meeting with Dual Enrollment started November 2014.

Target met.

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Campus leadership able to make data-driven decisions about course offerings and student success initiatives. Target: All of the campus leadership team trained on QUINN.

Deans were not trained on QUINN. Data from other sources was still used in making decisions about course offerings.

Target not met. Academic Deans and Enrollment management office should pursue QUINN training.

Track Global Learning Center presentations in the community. Target: 8 presentations.

15- 20 GLC presentations. Target met.

Monitor meetings with high schools in the Manassas Campus service area. Target: 5 information sessions.

36 Student and Parent information sessions were held 12- School Counselor / Staff information sessions were held (one at each school in service area) 1-School Counselor/Staff/ Personnel Information Training Session held.

Target met.

Monitor attendance at events in the community using Activities Database Target: 20 events.

Numerous events including: Dale City Parade PW Chamber Education Luncheon w/Secretary of Education PW Chamber Regional Women’s Conference Business Academy Manassas Park Career Day/Expo Women in Networking Event - Gainesville Connections Trade Expo Stonewall Golf Tournament Manassas Latino Festival

Target met.

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Superintendent’s Meeting Stand Strong for Education Expo Manassas Public Schools Night of Excellence Leadership Prince William Youth Summer Camp – Education Day State of Prince William Event Prince William Adult Detention Center (local jail) Unplugged VA Event Prince William Chamber Hispanic Council Global Learning Center Advisory Board Meeting HOLA – Hispanic Organization for Leadership and Action Virginia Hispanic Chamber of Commerce American Builder’s Association




Foster and market focal points of excellence that make the Manassas campus distinct.

Students will have access to distinct educational programs at a campus with a reputation for quality.

Track attendance and presentations at local board meetings about the opportunities at the Manassas Campus. Target: 1 presentation per month.

Presentations included: Prince William Education & Innovation Committee. Adult Detention Center of Prince William County Manassas Public Schools Education foundation

Target met.

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NOVA Day at Manassas Mall Manassas Park Education Foundation Area business leaders to promote Weekend College Lifelong Learning Institute Boys & Girls Club Plugged In Virginia Prince William Chamber Business Academy Teacher Women in Networking Business Meeting Faith Leaders of Prince William School Superintendents from Fairfax, Manassas City, Manassas Park and PW

Document the international outreach activities showing Manassas as a destination for international groups. Target: 3 visiting groups per year.

Two groups visited, one was from China and one was from England. A group from Saudi Arabia planned to come but ultimately could not.

Target not met. Had meeting with Dr. Rahman in August 2015 to discuss how to make sure visits from international groups proceed smoothly.

Students will be taught by faculty who are recognized for their excellence.

Facilitate implementation of the Faculty Reward and Recognition program at the campus.

Full-time Faculty Reward and Recognition program implemented and campus

Target met.

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Target: Campus committee in place in Fall 2014.

Provost office helped to collect nominations.

9 Manassas Campus faculty received college rewards. 9 Manassas Campus faculty were given campus recognition.

Increase faculty submissions and applications for awards, honors, and scholarships Target: Increase of 5% over previous year

Data not available Deans will try to track this data next year to establish a baseline.




Develop strategic partnerships with local jurisdictions to support the expansion of services and sites in the community.

Residents of the campus service region will benefit from expanded services and increased accessibility.

Monitor contact with community based organizations. Target: Contact with 2 new community based organizations.

Contact with 4 new organizations: Leadership Prince William, Boys and Girls Club of Manassas, The Candy Factory Arts Organization, and the Equal Footing Foundation.

Target met.

Document expansion of Systemic Solutions partnerships with Micron and Verizon Target: Obtain financial support from stakeholders.

Received $30,000 from Verizon and about $20,000 from Micron.

Target met.

Log Global Learning Center contacts with various groups associated with the Department of Education

Met several Obama appointees about obtaining HIS and AANAPISI funding.

Target met.

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HIS, AANAPSI. Target: At least 4 meetings.

Several planned meeting to finalize applications.

Number of summer camp offerings Target: Increase by 10% over the previous summer.

33% increase 2014: 6 camps offered 2105: 9 camps offered

Target met. Had to move off-campus to Patriot HS due to increased demand.

StemFest event offered to the community. Target: Held spring 2015

Event held April 2015. Target met.

Document support of Training Futures and SkillSource Groups, Inc (C2C). Target: New space and IT support for both groups in place Fall 2014.

Space allocation for Training Futures at MIP. SkillSource now housed in MT. Assisted SkillSource with campus outreach efforts and participated in Mock Interview days for Training Futures.

Target met. Will continue outreach to let campus and wider community know about these programs.

COLLEGE STRATEGIC GOAL: LEADERSHIP



Offer students and faculty administrative support functions to facilitate student success and effective teaching and learning.

Students and faculty will have more efficient and effective interactions with administrative staff.

Document implementation of new PH/AD structure and EWPs once decided by the College. Target: in place Fall 2015.

New PH/AD structure announced and positions filled to start in Fall 2015.

Target met.

Hiring of two Academic Deans. Target: In place for Fall 2015.

CTSS Dean hired. Acting Dean for SAT in place for Fall 2015.

Target partially met.

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Students and residents of the service region will have access to timely, accurate information about activities at the campus.

Rebuild the campus outreach team with clearly defined roles of participants. Target: Plan that clearly defines roles ed by January 2015.

Outreach team is ongoing. A few members are no longer with the college and replacements will be identified FY16.

Target not met. Campus outreach team will be rebuilt and plan.

Refine a communication plan for both an internal and external communication Target: Plan ed by January 2015.

Communication plan in place and active.

Target met.

Students and faculty will have access to quality work spaces.

Document effective management of ongoing renovations and office moves. Target: All full-time faculty will have access to private space by start of Fall 2014 semester.

All full-time faculty had semi-private offices in Fall 2014. CTSS got a conference room in Spring 2015 which can be used for conferences.

Target met.

Target: Student Success Office moved to new space by October 2015.

Student Success Office in place Sept 2014.

Target met.

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COLLEGE STRATEGIC GOAL: EMERGENCY PREPAREDNESS AND CONTINUITY OF OPERATIONS



Offer students, faculty, and staff a safe and secure environment at the Manassas Campus.

Students, faculty, and staff will work in an environment in which every effort has been made to ensure safety and security.

Document installation of electronic swipe systems on all external doors. Target: In place by April 2015.

External swipe on all external doors in April 2015.

Target met.

Document review of safety and security at all off-site locations (e.g. NND sites). Target: Complete by March 2015.

Completed as part of annual CLERY work.

Target met.

Document that appropriate leadership staff receive COOP training. Target: All leadership staff attend COOP training.

Provost staff attended COOP training August 6.

Target met Will continue COOP training.

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Sub-Unit: Academic Divisions PURPOSE STATEMENT: The purpose of the academic divisions, Communications Technologies and Social Sciences Division, and Science and Applied Technologies Division, is to provide opportunities that allow students to meet their education goals of transfer in Liberal Arts, Sciences, Fine Arts, or Social Sciences fields or of career preparation in fields of Automotive/Diesel/Welding Technologies, Administration of Justice, Biotechnology, Childcare, Information Technology, or Business. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Assist students in transition from developmental education to college courses.

Students will successfully complete Developmental courses at rates higher than the previous academic year.

Comparison of Fall 2014 grade distribution to Fall 2013 grade distribution. Target: The number of students successfully completing Developmental Mathematics courses will increase by 5% annually over previous Fall.

Fall 2013: 33% (221 of 676) of students enrolled in Developmental Math (MTT 1-4) successfully completed their course. Fall 2014: 29% (206 of 720) of students enrolled in Developmental Math (MTT 1-4) successfully completed their course.

Target not met. Developmental Math faculty will continue to monitor this data.

Target: The target is uncertain for Developmental English courses as the new placement test is placing only about half as many students into Developmental English as COMPASS did and many more into ENG 111

Fall 2014 ENF 1 : 35% (8/23) students passed ENF 2: 57% (37/65) students passed ENF 3: 83% (211/255) students passed Totals: 75% (256/343) students passed

No target was established. Students are passing ENF 3 at a higher rate than ENF 1 and 2. Developmental English faculty will continue to monitor this data.

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Students will successfully move from developmental courses into curricular courses for Fall-to-Spring at rates higher than the previous academic year.

Comparison of number of for students recommended or eligible to move from developmental courses to credit courses for AY 2014-15 to AY 2013-14. Target: The number of students recommended to move from Fall 2014 Developmental English, ESL, and Developmental Mathematics into Spring 2015 Curricular courses will increase by 2% over the previous academic year.

Developmental Math data not available. Developmental English (ENF 1 and 2): 3 % decrease Fall 2013: 50% of students were recommended for ENG 111 (most with ENF 3). Fall 2104: 47% of students were recommended for ENG 111 (most with ENF 3) ESL- passed ESL 51 25% increase Fall 2013: 39 of 67 (58%) students received an S Fall 2014: 52 of 63 (83%) of students in ESL 51 received an S

Target not met for Developmental English. Developmental English faculty will continue to monitor this data. Target met for ESL.

Assist students in navigating course choices to complete their degree

Students will have access to faculty advising.

Number of faculty advisors trained on Hobsons. Target: 50% of faculty complete Hobsons training by July 2015.

18 out of 76 (24%) of faculty completed MyStudentSuccess Planner training.

Target not met. An on-campus Hobsons training is scheduled for Fall and Deans will make this an APPDO goal for faculty not already trained.

Number of faculty attending training sessions by Bryan Brown, campus-wide faculty advising trainer. Target: 20 faculty attend at least one session.

46 faculty attended at least one session.

Target met.

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Academic Division staff trained on how to assign students to faculty advisors. Target: All staff trained by February 2015.

All Division staff trained in Jan 2015.

Target met.

Target: All faculty advisors submitting reports of outreach to and meeting with students in Spring 2015.

Unable to gather exact number. Process changed from submitting spreadsheets to using Hobsons for reporting.

Target not met..

Assist students in successful completion of courses and degrees/certificates

Students who might be at risk will be identified and connected with available resources

Document Minority Mentoring Program Target: 15 students paired with mentors

50 students placed Target met.

Credit math tutoring incorporated into the math lab. Target: In place Fall 2014.

Project rescheduled until classroom reconfiguration. Scheduled for Spring 2016.

Target met.

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Provide students access to quality instruction provided by full-time faculty.

Students will enroll in courses taught by full-time faculty.

Percentage of course credits taught by full-time faculty vs. course credits taught by part-time faculty. Target: Percentage of credits taught by full-time faculty during Fall 2013 increases by 1% over Fall 20134.

S & AT Division: 15% decrease Fall 2013: 51% of credits taught by full-time faculty Fall 2014: 36% of credits taught by full-time faculty. CT & SS Division 6% decrease Fall 2013: 52% of sections taught by full-time faculty Fall 2014: 46% of sections taught by full-time faculty.

Target not met in CT&SS or S&AT. New full-time faculty were hired in Spring 2015.

Students will enroll in courses taught by full-time faculty who have completed professional development activities.

Log professional developmental activities (e.g. ATD Brown Bags, CETL events, trainings) offered on campus. Target: 6 events per year.

CETL sponsored three events: (Resource Fair/ The Promise syllabus- Teaching Institute, Flip Classroom Multi- Campus Series, and Teaching Squares). The campus also hosted an adjunct professional development conference. Several Advising training were also held.

Target met.

Number of faculty attending CETL sponsored events or consultations. Target: Collect # to establish a baseline.

Numbers are difficult to collect as CETL keep attendance sheets.

Uncertain if target met. With CETL restructuring next year this goal may need to be modified.

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Record professional developmental activities attended by faculty at the regional, state and national level. Target: 30 activities.

CT&SS- 29 trips S&AT- 19 trips

Target met. Next Fall a campus-wide PD committee is being put in place to consider requests for travel.

Students will enroll in courses taught by full-time faculty who have completed professional development activities.

New full-time faculty member participation in a mentoring program. Target: All new full-time in Fall 2014 faculty members will have mentors.

All full-time faculty as well as many adjunct faculty attended a mentoring orientation session and were assigned a mentor.

Target met.

Students will have access to a more diverse faculty profile.

Demographic profile of full-time faculty. Target: Percentage of diversity among full-time faculty will increase by 1% from Fall 2013.

S & AT Division: 14% increase Fall 2013: 52% of full-time faculty are minorities Fall 2013: 66% of full-time faculty are minorities. CT & SS Division 8% decrease Fall 2013: 29% of full-time faculty are minorities Fall 2014: 21% of full-time faculty are minorities.

Target met in S & AT. Target not met in CT & SS. Hiring committees will continue to be mindful of efforts to increase diversity.

Students will take final exams on a consistent schedule.

Document and monitor implementation of new college-wide final exam schedule. Target: In use Fall 2014.

College-wide final exam schedule was used in Fall 2014. Manassas and Annandale Campuses used the same exam schedule in Spring 2015.

Target met.

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Offer students access to relevant educational courses.

Students will have more increased opportunity to enroll Engineering, Biotechnology, and Cybersecurity courses.

Headcounts in Manassas-based EGR courses for Fall 2013 and 2014. Target: Headcount will increase by 5%.

16 % increase (Fall 2013: 104, Fall 2014: 121)

Target met.

Headcounts in Manassas-based cybersecurity (IT (ITN 260, 261, 262, 263, 266, and 267) courses for Fall 2013 and 2014. Target: Headcount will increase by 5%.

8% increase (Fall 2013: 50, Fall 2014: 54)

Target met.

Graduates with the A.A.S. degree in Biotechnology. Target: Number of graduates will increase by 5% from previous year.

2013-2014: 18 graduates 2014-2015: 18 graduates No change

Target not met. BIO 165 did not run and students needed it to graduate.

Students will have access to state-of-the art technology

Target: Document acquisition of nanotechnology equipment in Fall 2013.

Equipment obtained: 2 scanning electron microscopes, 2 atomic force microscopes and 1 3D optical profiler.

Target met. Equipment used in classes.

Target: 1 nanotechnology workshop for students and faculty offered per semester.

One nanoscience Symposium offered. Over 150 attended.

Target modified. Instead of small workshop a larger symposium for the entire community was put on.

Target: Students in Anatomy and Physiology

Cadaver acquired. Target met.

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courses will have access to a cadaver.

Students will have access to an expanded number of courses at the Manassas Campus.

Monitor number of new courses offered in CT & SS Division. Target: 2 courses.

2 new courses offered (CST Film and an honors capstone).

Target met.

Students will have access to honors courses in a variety of disciplines.

Track number of honors courses offered. Target: 5% increase over last year.

27% increase AY 2013-2014: 48 courses AY 2014-2015: 61 courses

Target met.

Track number of students enrolled in honors courses. Target: 5% increase over last year.

45% decrease AY 2013-2014: 172 students AY 2013-2014: 94 students

Target not met These are students in full honors courses. This past year many of the full honors courses flipped to Honors option courses and those students are not included in this count. Will continue to market full Honors courses.

Offer students access to courses via multiple delivery methods.

Students will have access to quality courses via alternate delivery methods (e.g. hybrid).

Track the number of ELI sections taught by Manassas Campus faculty. Target : 5% increase over previous year.

61% increase Fall 2013: 47 sections Fall 2014: 76 sections

Target met.

Contribute to an increased number of students enrolling in

Students will successfully enroll in NOVA courses at a rate greater than Fall 2013.

FTES for Fall 2014 compared to Fall 2013. Target: FTES for 2014-15 exceed 2013-14.

Fall 2013: FTES-3488 Fall 2014: FTES-3610 3.5% increase

Target met.

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higher education courses or programs.

Students will have the opportunity to take courses at different times and locations.

14 weeks courses will be offered. Target: 30 sections of high demand courses offered in Fall 2014.

45 14-week on-campus sessions offered (excluding ESL).

Target met.

Courses will be offered at 6:30 am (Sunrise classes). Target: 8 sections per semester.

29 sections (12 sections in Fall 2014, 17 sections in Spring 2015)

Target met.

Courses will be offered on weekends. Target: 10 Saturday classes offered in Fall 2014.

36 Saturday classes offered.

Target met.

Courses will be offered at off-site locations (NOVA Next Door). Target: 12 sections at 4 locations offered in Fall 2014.

20 sections in 5 locations. Target met. Had an additional 8 sections in 3 locations in Spring 2015.

Efforts to expand number of dual enrollment courses offered.

Target: Document 2 meetings with Dual Enrollment coordinator.

Monthly meeting with

Dual Enrollment started

November 2014.

Target met.

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Target: DE Automotive classes offered at Osbourn Park HS.

DE automotive classes at Osbourn HS started Fall 2014. DE automotive classes at Osbourn Park HS started Spring 2015.

Target met.

Expanded credit offerings at MIP. Target: Document “bundles” offered at MIP in Spring 2015.

“Bundled” class offerings at MIP increased by 20%.

Target met.

Academic Deans and Dean of Academic Administration able to made data-driven decisions about course offerings. Target: All trained on QUINN.

Deans were not trained on QUINN. Data from other sources was still used in making decisions about course-offerings.

Target not met. Academic Deans and Enrollment management office should pursue QUINN training.

Future students (current K-12 students) will have access to a variety of camps during the summer.

Track number of summer camp offerings. Target: 12 camps.

33% increase 2014: 6 camps offered 2105: 9 camps offered

Target met. Had to move off-campus to Patriot HS due to increased demand.




Offer students access to educational programs as a result of partnerships between NOVA and other

Students will have opportunities to take courses at alternate locations.

Record partnerships with school systems to offer classes at local high

Partnered with four school divisions. (Manassas City Public Schools, Manassas Park Public Schools,

Target met.

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organizations including local school systems and businesses.

schools (NOVA Next Door). Target: Partner with 2 school systems.

Prince William County Public Schools, and Fairfax County Public Schools).

Students will have opportunities to participate in internships.

Monitor the number of students placed in internships. Target: 10 students placed.

20 students placed in internships.

Target met.

Students will have access to state-of-the-art automotive technology.

Document start of an application to extend grant with Volkswagen USA for NVCC Automotive Technology Consortium. Target: Application for extension of grant completed.

No response from Volkswagen regarding the grant.

Target not met.

Students will have additional opportunities to engage in STEM activities through partnership with Virginia Tech.

Document student success workshops for STEM students. Target: 4 per year.

2 workshops offered in Spring 2015. Information about paid summer research opportunities and apps for academic success. 5 students were accepted at the VY summer research program.

Target met in Spring 2015.

Monitor class offerings of SDV 101 for STEM. Target: 4 sections offered Spring 2015.

6 sections offered (3 in Fall 2014, 3 in Spring 15).

Target met. Continue to offer SDV 101 for STEM as it informs students about STEM careers and recruits

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students into STEM programs.

Target: Document overnight field trip to Virginia Tech for students to learn about STEM program and transfer opportunities.

One field trip in November 2014. 15 students and 4 faculty/staff attended.

Target met

Students in the Diesel program will have additional resources.

Document meeting with CAT-Alban to discuss partnership for the Diesel program. Target: One meeting.

Meeting not scheduled. Target not met. Will need to continue pursuing this opportunity.




Offer students and faculty administrative support functions to facilitate student success and effective teaching and learning.

Students and faculty will have more efficient and effective interactions with administrative staff.

Document implementation of new PH/AD structure and EWPs once decided by the College. Target: In place Fall 2015.

New PH/AD structure announced and positions filled to start in Fall 2015.

Target met.

Hiring of two Academic Deans. Target: In place for Fall 2015.

CTSS Dean hired. Acting Dean for SAT in place for Fall 2015.


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Develop consistent campus communication plan and process for implementation of Full-time Faculty Evaluation Plan. Target: In place Fall 2014.

Communications to the faculty and the process for implementing the Full-time Faculty Evaluation Plan were consistent across Divisions. Evaluations completed December 2014.

Target met. Recommendations to improve the process will be shared with the College-wide committee reviewing the plan.

Assist with implementation of the Full-time Faculty Reward and Recognition program at the campus Target: Two faculty members from each Division and one Dean serve on the committee

Full-time Faculty Reward and Recognition program implemented on campus. Coordinated with Provost office to collect nominations. Two faculty members from each Division and one Dean served on selection committee.

Target met. 9 Manassas Campus faculty received college rewards. 9 Manassas Campus faculty were given campus recognition.

Pilot Associate Instructor Position. Target: In place Fall 2015.

Associate Instructor for Psychology at ELI was in place for AY14-15.

Target met.

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Sub-Unit: Informational Technology Services PURPOSE STATEMENT: The purpose of Informational Technology Services at the Manassas Campus is to facilitate the College’s mission of teaching, learning, and excellence. We serve faculty, students, staff, and the internal and external customers of the College community by delivering outstanding customer service in the area of information technology towards the support of the educational goals of the community. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Contribute to success and retention rates among all students by providing access to state of the art technology and software applications.

Students will have increased access to computers.

Document outfitting of new Math computer lab in MH 209. Target: Lab open in August 2014.

22 computers installed in MH 209 June 2014.

Target met.

Increased number of computers in testing center. Target: 20 new computers in place by August 2014.

25 new computers installed in the testing center to accommodate increased placement testing in July 2014.

Target met.

Document installation of collaborative learning equipment (Mediascape) Target: 2 installed.

Two collaborative learning equipment installed in the Math Lab (MH 211/213) and two installed in library study rooms.

Target met.

Students will have increased access to software.

Document installation of Kqrzweil 3000 (assistive learning software) on two computers in the testing center. Target: In place July 2014.

Kqrzweil 3000 installed on 2 computers in the testing center and on 2 computers in the library in July 2014.

Target met.

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Students will interact with faculty and staff who have access to state of the art technology and software.

Monitor number of faculty computer stations and phones relocated to new offices. Target: 50+ faculty computer stations moved in August 2014.

New faculty computer stations and phones in place at start of Fall 2014 semester.

Target met.

Document the relocation of computers stations and phones for the Student Success office. Target: Complete in September 2014.

Computer stations and phones installed in Student Success Office in August 2014.

Target met.

Document the outfitting of a classroom (MC 240) for use to teach SDV. Target: In place September 2014.

MC 240 outfitted to teach SDV in September 2014.

Target met.

Convert classrooms from analog to digital technology. Target: 5 additional classrooms.

14 additional classrooms converted to digital technology (for a total of 37).

Target met.

Transition classrooms to VDI (Virtual Disk Imaging) Target: 4 classrooms

4 classrooms converted to VDI

Target met

Install timers on all classroom projectors to shut them off if they are left on. Target: All classroom projectors.

Timers installed on all classroom projectors.

Target met. This will be a huge saving as the bulbs in the projectors are expensive.

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Facilitate deployment of iPad initiative. Taget: iPads ready for use Fall 2015.

IT staff member on campus iPad committee. IT staff configured 90 iPads for classroom use. Secured storage space for iPad carts.

Target met.




Advise and assist faculty in using the technology in the campus classrooms.

Students will have received instruction from faculty who receive IT support and utilize the technology available in the classroom.

Monitor faculty usage of Faculty Resource Center for classroom technology training. Target: 2 trainings per semester.



Offer Classroom Technology workshops for faculty and adjuncts. Target: 4 workshops.

Four workshops offered plus two additional green screen trainings.

Target met.

Revival of TLTR (Teaching and Learning Technology Roundtable). Target: Formation of TLTR group.

TLTR was formed in Fall 2014. The group met twice.

Target met. A goal will be to have more frequent meetings.

Document extended hours of operation for IT services on Saturdays and in the evenings. Target: Extended hours begun Fall 2014.

Two IT techs work until 9:30 pm in the evening. Two IT techs are on duty from 8:00-4:30 on Saturday.

Target met.

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Hire staff to fill current vacancies. Target: 2 staff in place by January 2015.

Two new staff members hired by March 2015.

Target met.

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Sub-Unit: Learning Technology Resources

PURPOSE STATEMENT: The purpose of Learning Technology Resources at the Manassas Campus is to facilitate the College’s mission of teaching, learning, and excellence. We serve faculty, students, staff, and the internal and external customers of the College community by delivering outstanding customer service in the areas of library, testing, and tutoring towards the support of the educational goals of the community. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Contribute to retention rates among all students by providing tutoring, testing, library services, and study rooms.

Students will have access to quality tutoring.

Record the number of student tutoring appointments. Target: 700 student appointments. (Note: Target lowered from previous year since credit math tutoring was transferred to the Math Lab).

955 student tutoring appointments for AY 2014-2015.

Target met.

Document tutor availability for students in ENF 1, ENF 2, and ENF 3. Target: 4 tutors..

4 tutors for ENF courses. Target met.

Document embedded tutors in ENG 111/ENF 3. Target: 3 tutors.

3 tutors in place Spring 2015.

Target met.

Record the number of STEM tutors Target: 2 STEM tutors

7 STEM tutors. Target met.

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Document tutoring at MIP Target: 2 tutors at MIP

2 tutors at MIP in Fall. Target met for Fall. Few students were utilizing the tutors at MIP and there was an increased demand for tutoring on main campus so the MIP tutoring was discontinued in the Spring 2015.

Document establishment of ESL discussion group. Target: Group established with 1 meeting per week.

ESL discussion group established Fall 2014.

Target met. The ESL group was discontinued in the Spring 2015 due to low numbers. The ESL tutors will meet with the ESL faculty in Fall 2015 to discuss how to increase student participation.

Develop and pilot use of Writing Center referral form with ENG faculty. Target: Referral form used in Spring 2015.

Form developed. Used by some ENG faculty in Spring 2105.

Target met. Need to continue to refine use of the referral form and encourage broader usage.

Document full-time staff members certification by the National Tutoring Association. Target: All full-time staff members certified.

All full-time staff have been certified by NTA as of Fall 2014.

Target met.

Document creation of six Blackboard training modules for tutors.

Blackboard training modules complete in August 2014.

Target met.

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Target: Modules creates August 2014.

Target: All tutors complete modules.

All tutors completed the training modules.

Target met. New tutors complete the modules within the first week of employment.

Document tutor orientations sessions. Target: 1 per semester.

Fall 2014: All SDV 100 courses sent their courses to the Tutoring Center Spring 2015: Tutors visited two SDV 101 courses.

Target met. Will continue efforts to let students and faculty know about tutoring services. Have prepared information to be sent to faculty in Fall 2015 about classroom presentations that are available.

Document celebration of National Tutor Appreciation Week. Target: In October.

NTA was celebrated in October 2014.

Target met.

Record video to be used as part of Orientation sessions. Target: Complete in Summer 2014.

Video complete and used in Orientation during Summer 2014.

Target met.

Monitor tutoring presentations to student groups. Target: 1 group.

Spoke to students during National Tutoring Appreciation week about tutoring services (Fall 2014); visited SDV 101 courses in Spring 2015.

Target met. Will continue efforts to let students know about tutoring services.

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Revised tutoring website available. Target: In place August 2014.

Revised tutoring website complete August 2014.

Target met. Currently in the process of migrating the website from wix platform to NOVA’s website.

Students will have access to appropriate resources upon arrival at the testing center.

Number of computers in testing center. Target: 20 new computers in place by August 2014.

25 new computers installed in testing center by August 2014.

Target met.

Plan developed for smooth transition to new space in August 2015. Target: Plan for move developed by June 2015.

Plan for move is in place. Move has been shifted to September 2015.

Target met.

Students will have access to study rooms and extended library hours during exams.

Document development of study room schedule to maximize use by tutoring and student groups. Target: In place September 2014.

Study room schedule has been developed in collaboration with the library.

Target met.

Document Exam Cram (library open until 11:00 pm several days prior to and during exam week). Target: Fall and Spring semester.

Exam Cram held in Fall 2014. Was not held in Spring 2015 due to shortage of staff.


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Provide students with access to library services, including a collection of current and authoritative resources in a variety of formats that meet the educational needs of NOVA’s learning community.

Students and prospective students will be aware of available library services and resources.

Log marketing of library services and resources to students and prospective students. Target: Participation in 5-6 Orientation/High School Outreach events.

Staff spoke to three Snapshot of NOVA groups, two NSO groups, and three Dual Enrollment groups about the library services and resources available to them.

Target met.

Target: 1 student services workshop per semester.

Staff participated in one student services workshop per semester.

Target met.

Students will have access to current and authoritative resources as collection development activities including selection, regular updating, and weeding of materials, will be carried out to provide.

Document acquisition of new resources, with a focus on STEM titles. Target: 2000 new resources acquired by Sept 2014.

Staff focused on acquiring library resources in a variety of formats in STEM subject areas. Staff purchased 3,571 books (a good portion of which were STEM related) for the Manassas Campus Library’s collection.

Target met. Continue to acquire library resources in a variety of formats focusing on STEM subject areas.

Document weeding of materials that no longer meet collection development criteria. Target: By September 2014.

Staff weeded 2,800 books (7%) of collection. Staff created Excel spreadsheets to record notes about items during the weeding process.

Target met. Continue to use Excel spreadsheets to document weeding process.

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Support student learning through appropriate access to the library and librarians’ expertise.

Students will receive effective library instruction with a focus on information literacy from well-trained staff.

Monitor the number of students who receive library instruction. Target: 2400 per year.

Staff taught library instruction to 2800 students.

Target exceeded. Continue to encourage faculty members to use library instruction.

Survey students about satisfaction with library instruction. Target: 75% students satisfied.

Staff stopped using the survey in June 2014 because it was felt that it did not measure student learning.

Target not met. The NOVA Libraries Instruction Working Group is currently developing an assessment tool for library instruction that measures student learning that can be used in the future.

Document pilot implementation of faculty survey about library instruction. Target: In place Spring 2015.

The NOVA Libraries Instruction Working Group is currently developing an assessment tool for library instruction that measures student learning. Once completed in can be piloted.

In process.

Library staff will attend library professional development activities. Target: One event per library staff member per year.

Each library staff member participated in at least one professional development activity.

Target met. Continue to encourage library staff members to participate in professional development activities.

Hire an additional staff member who can do library instruction.

New staff member who can do library instruction hired Spring 2015.

Target met.

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Target: Staff member in place Spring 2015.

Students will receive appropriate one-on-one assistance from reference librarians.

Monitor the number of in-person transactions. Target: 13,000 per year.

Total number of in-person transactions: 13,953.

Target exceeded. Continue to provide appropriate one-on-one assistance to students. A future goal is also to develop a way to categorize the types of transactions (e.g. reference, general computer help, etc.).

Students will have access to course reserve materials.

Monitor the number of times reserve materials were borrowed. Target: 2000 loans.

Students borrowed course reserve items 2,535 times.

Target exceeded. Continue to provide students with access to course reserve materials.

Provide student learning by assisting faculty in developing teaching skills.

Students will receive quality instruction provided by faculty and staff who have honed their skills in professional development activities.

Monitor faculty usage of Faculty Resource Center for classroom technology training. Target: 2 trainings per semester.



Record number of Library open house sessions for faculty. Target: 2 library open house sessions per year.

Hosted library open house during Fall and Spring convocation

Target met.

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Sub-Unit: Student Services PURPOSE STATEMENT: The purpose of Student Services at the Manassas Campus is to facilitate the College’s mission of teaching, learning, and excellence by assisting students in achieving their educational goals and to provide opportunities for them to enhance their career and personal development. To this end, we provide services to students in the areas of admission, registration/records, career planning/employment resources, counseling/advising, financial-aid assistance, instruction for success, special need disability support, student activities, and veteran benefits. COLLEGE STRATEGIC GOAL: STUDENT SUCCESS



Increase student retention and success for new and continuing students.

Students will have access to enhanced academic advising to increase their likelihood of success.

Document campus-specific faculty training on advising. Target: FAM presentation at Fall convocation.

FAMs presented at Fall convocation.

Target met.

Target: At least 3 trainings targeted to faculty advisors in specific areas (e.g. business).

9 sessions scheduled. Due to low attendance, only 6 sessions held.

Target met. Will work with Deans to find ways to increase faculty attendance.

Integrate introduction to Hobsons academic planning tool into student orientation. Target: Pilot Spring 2015.

Students were introduced to the SSP during spring orientations. However, due to glitches students did not use to set up their academic plans.

Target met. Concerns have been voiced to college staff regarding the inaccuracies in using the Student Success Planner.

Number of faculty advisors trained on Hobsons. Target: 50% of faculty complete Hobsons training by July 2015.

18 faculty completed MyStudentSuccess Planner training.

Target not met. An on-campus Hobsons training is scheduled for Fall and Deans will make

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this an APPDO goal for faculty not already trained.

Academic Division staff trained on how to assign students to faculty advisors Target: All staff trained by Feb 2015.

All Division staff trained in Jan 2015.

Target met.

Establish an online presence for outreach and early advising (e.g. webinars) for students not in our service area. Target: In place April 2015.

Several social media platforms has been set up for the Office of Student Success via- Instagram, Facebook, and Twitter. Weekly postings are placed on social media platforms reminding students of important dates and with instructions on getting started at NOVA.

Target met. Continue to post updates on these social media platforms.

Target: 800 students successfully transitioned to faculty advisors in Spring 2015.

1319 students were transitioned to their faculty advisors by the end of spring 2015.

Target met. Assignment process is being revisited. Students will be assigned to their faculty advisors at the beginning of the academic year with their official transition taking place on established dates according to the transition timeline.

Document new dedicated space for Student

Office of Student Success and Pathway to

Target met.

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Success Office (FYAs) and Pathways. Target: In place October 2015.

Baccalaureate Manassas Campus has transitioned to new space in Colgan Hall room 242.

Upon transitioning it is clear that the space is not optimal for advising due to lack of privacy.

Students will have multiple opportunities to learn and demonstrate student success skills (including access and success with SDV 100 course).

Pilot Open Educational Resource (OER) section of SDV 100. Target: One section offered Spring 2015.

11 sections were taught OER in Spring 2015. Instructors and students liked the change.

Target met.

Increased SDV 101 offerings. Target: 2 additional courses.

SDV 101 offerings: Spring 2014: 3 sections Fall 2014: 9 sections Spring 2015: 12 sections

Target met.

SDV 100 offered at additional locations. Target: 2 sections each semester offered at NND locations.

SDV NND Offerings: Fall 2014: 8 sections Spring 2015: 3 sections

Target met.

Target: 2 sections per year offered at MIP.

Sections of SDV at MIP Fall 2014 = 2 Spring 2015 = 2

Target met.

Document SDV sections follow campus standard start times. Target: In place Spring 2015.

Standard start times for SDV classes for Spring 2015 and Summer 2015 Pathway SDV classes and NND scheduled their own class times.

Target met.

Monitor enrollments in sections of SDV 100 offered through Manassas Campus.

Total: 1343 students (Fall 2014 = 856; Spring 2015 = 487).

Target met.

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Target: 500 students enrolled in SDV.

Check if students who successfully complete SDV 100/101 are in good academic standing the subsequent semester. Target: 75% of the students that completed the course will be in good academic standing.

Complete OIR reports for 2014 regarding SDV not yet available. A review of 19 sections of SDV 100 from Spring 2015 found 258 out of 306 students who passed SDV were in good academic standing (85%).

Target met.

Academic Success Workshops will be offered through First Year Experience, Office of Student Success. Target: 4 each semester.

The Office of Student Success offered 8 Academic Success Workshops/ Student Success Seminars including: Strategies for getting an A; Time management; Financial Aid and Scholarship info.; Navigating Library Resources; (2 offered)Transfer 101; and Building your resume; and Investing time.

Target met Are modifying how the Academic Success Workshops are offered. We moved to have ASW offered on “demand” and will work to integrate offerings in 100 level classes. This spring 2016 faculty will be able to request workshops for their classes which will focus on an array of topics designed to enhance student success.

Create a marketing plan to faculty to encourage counselor visits to the classroom. Target Plan in place by Feb 2015.

Comprehensive plan was not developed.

Target not met. Preparing information to be sent to faculty in Fall 2015 about classroom

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presentations that are available.

Document creation of a process for faculty to schedule counselor visits to classes. Target Scheduling system in place by March 2015.

Informal process exists. Target partially met. Process needs to be formalized. Will be part of information shared with faculty.

Students not making satisfactory academic progress will have access to resources to improve chances for success.

Development of plan in collaboration with the tutoring center to offer academic coaching to student not making Satisfactory Academic Progress. Target: Plan drafted by Apr 2015.

Tutoring/Testing met with Counseling (Retention) to discuss academic coaching plan in Spring 2015.

Target met. Small pilot to be done in Fall 2015. Larger Campus Retention plan due March 2016.

Students will have increased access to and success in campus student organizations and campus activity programming.

Document Welcome Week activities for the beginning of Fall and Spring semesters. Target: Activities offered during Welcome Week.

Clubs Fair at the beginning of each semester. Balloon artist to capture attention.

Target met. Recognized need for additional full time staff in Student Life office.

Monitor quality of the Student Ambassador Program. Target: Document initial and ongoing student ambassador training.

Initial training in the Fall. Ongoing training for continuing ambassadors and newly hired staff.

Target met.

Student Ambassador involvement in campus-based, recruitment based

Participation in at least 10 events including Discover NOVA Fridays, Open

Target met.

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and community-based activities. Target: 10 events per year.

House, STEMFest. iCAD presentations.

Document club officer and club advising training. Target: 2 sessions per year.

2 sessions in Fall. 1 session specifically for Advisors.

Target met.

Document establishment of new student approved student club/organizations offered on campus. Target: Establish one new approved student organization.

Two new approved student organizations: LEGIT (Christian Student Union) SACNAS (Society for Advancement of Chicanos/Native Americans in Science).

Target met.

Document establishment of new interest groups to eventually become officially recognized student organizations. Target: Establish one new interest group on campus.

One new interest group established: Phi Beta Lambda (FBLA).

Target met.

Chronicle Student Government Association (SGA) sponsored campus events. Target: 2 per year.

5 events (Halloween, canned food drive, Valentine’s Day, Clothing Drive, Everyone Matters Day).

Target met.

Document campus activities (e.g. movie nights) sponsored by Student Life. Target: 3 per semester.

More than 3 events per semester including weekly movie nights, Ping Pong tournament, College-wide Kings Dominion trip, ski

Target met.

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trip, Spring Fling, and Stop Hunger Now.

Monitor student participation on college sports teams. Target: 4 students participate.

13 students from the Manassas Campus service area participated in college wide athletics this year. Additionally, there was 1 from Culpeper and 1 from Warrenton.

Target met.

Document campus sponsorship of college sports team. Target: Sponsor lacrosse and cross-country team.

Sponsored lacrosse and cross-country team.

Target met.

Sponsorship of educational programming (e.g. alcohol awareness, blood drives). Target: 3 per year.

Multiple events including 3 blood drives, Marcus Engel-Alcohol Awareness, Dick Gregory-Black History Month Activist, Erin Foley- Women’s History Month motivational speaker, Breast Cancer Awareness, Great American Smokeout, International Week, and movie series on education around the world.

Target met.

Hired a Student Life Advisor. Target: in place Spring 2015.

Position filled Spring 2015. Target met.

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Document additional gathering space for students. Target: Meeting space for clubs in MC 240 in place by October 2015.

Meeting space in MC 240 was complete in October 2015.

Target met. The space was mostly available but dedicated space for clubs and SGA is still needed.

Provide students with additional extracurricular opportunities through connections with other institutions (e.g. leadership training). Target: 1 event.

Fall and Spring (new) College Wide Leadership Conference, VCCS, ASGA.

Target met.

Target: 1 additional program per year co-sponsored with George Mason

Jumpstart PW with GMU-local businesses and government did workshops on interviewing, resume writing and networking.

Target met.

(Same unit goal from previous page) Increase student retention and success for new and continuing students.

Students will have opportunities to learn about careers and participation in internships.

Career counselor will share information about careers. Target: Workshops for career exploration offered before advising week.

Five workshops presented in Spring, 2015 (February 11, 25, 26, March 17, 30).

Target met.

Target: 2 additional events per semester.

Four Career Hiring events (Feb 3, March 3, 18, 25)

Target met.

Contribute to the successful transition of first years students to college.

First year students enrolled in sections of SDV/FYE will show increased retention.

Monitor enrollment in SDV/FYE. Target: 4 sections.

Four sections were offered for SDV/FYE.

Target met.

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Check grade roster of the SDV/FYE course after grades are posted. Target: 75% of students’ enrolled in the SDV/FYE class will successfully complete the course.

73% of students enrolled in SDV/FYE successfully completed the course.

Target not met. Plan to enhance assignments and class activities to make course more engaging. Also considering piloting peer mentors.

Recent high school graduates coming to NOVA will have access to Student Orientation and be able to enroll for classes.

Monitor attendance at Orientation. Target: 1000 students will attend Orientation before the Fall 2014 semester.

1,194 students attended Fall 2014 Orientation sessions.

Target met Use of attendance patterns has been used to determine Student Orientation offerings for Fall 2015.

Process put in place to prioritize space utilization for Orientation. Target: In places July 2015.

OSS meets with the Office of Academic Administration and Operations office to identify and reserve space for Student Orientation after all academic space has been confirmed.

Target met.

Establishment of classroom dedicated to Orientation. Target: Classroom available in October 2015.

MC 240 serves as a dedicated orientation space for Charting Your Course segment of Student Orientation during non-peak and peak Orientation sessions.

Target met.

Parents of recent high school graduates coming to NOVA will have access to a Parent Orientation session.

Monitor attendance at Parents as Partners program at Orientation facilitated by the Dean of Students.

329 parents attended a Parent as Partners program. They attended two sessions, one with the Coordinator of Student

Target met. Results were used to enhance Parents as Partners 2015 sessions for parents. Work is being

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Target: 250 parents. Success to receive an overview of the GPS program and transfer guidance, and the importance of students meeting with their faculty advisor. The other session was a meet the parents session facilitated by the Dean of Students that focused on FERPA and strategies parents can employ to support their students during their transition into NOVA.

done to incorporate faculty into the program to discuss class expectations and the rigor of coursework offered. A calendar of important dates and deadlines has also been created. Additionally, light refreshments is being provided for parents that are in attendance.




Connect area high school graduates to NOVA

High schools students from our nine area high schools will have the opportunity to visit NOVA.

Monitor attendance at Explore NOVA: College Preview Day, Discover NOVA: College Open houses, and at Snapshot of NOVA: tours and information sessions. . Target: 300 students attend these events.

550 students attended Explore NOVA: College Preview Day, Discover NOVA: Manassas open house, and a Snapshot of NOVA: tours and information sessions. In addition High School Outreach and Recruitment maintained a presence at local college fairs servicing approximately 1705 students.

Target met. The Office of Student Success reviewed the offering of recruitment events and decided to collaborate with other entities when appropriate (STEMfest). Additional plans will include reviewing and working with our High School stakeholders to offer Explore NOVA: College Preview Days to prospective students.

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An information table was also set up at the Manassas mall to capture additional prospective students looking to enroll at NOVA.

Monitor number of presentations to high school students. Target: 1,500 students will see presentations.

1,680 students received presentations that focused on getting started at NOVA and highlighting programs offered at NOVA.

Target met. High School Outreach and First Year Advising will work to create an on line presence to reach students outside of NOVA’s service area.

High schools students from our nine area high schools will enroll at NOVA.

Track enrollment data. Target: 80% of target number will enroll for Fall 2015 classes.

Data from OIR.

Students will have the opportunity to ask questions and share concerns about their NOVA experience.

Document “Donuts with the Dean” meetings (where students can meet with the Dean of Students). Target: 2 meetings a semester.

Two Donuts with the Dean per semester.

Target met.

Provide assistance to students with the financial aid process.

Students will be more informed about the financial aid process.

Document presentations to incoming students on general financial aid information processes and deadlines. Target: Financial Aid presentations at all Orientation sessions and High School NOVA Days.

FA presentation was part of all Orientations. In the Fall, visited three high schools in the fall and also assisted with the guidance counselor breakfast. Also hosted the ECMC college night (70 high school students in

Target partially met. Will continue outreach and presentation to high schools.

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Target: Collaborate with Student success in offering 3 Test First! and FAFSA Saturdays per semester.

attendance) and awarded 4 scholarships. In the Spring, outreach was limited to 1-2 schools There were 3 FAFSA Saturdays in Spring 2015.

Target met. Will continue to offer FAFSA Saturdays.

Integrate campus Financial Aid Manager into campus. Target: One meeting with counseling staff per semester.

The Financial Aid Manger attends twice monthly Dean of Students’ staff meeting and attends the monthly counseling staff meetings. The Financial Aid Manager has also been an integral part of the campus Policy Change Implementation Committee.

Target met.




Expand the College’s award program.

An increased number of Manassas Campus students will win awards and be recognized for excellence.

Track applications for Jack Kent Cooke Undergraduate Transfer Scholarship award. Target: Three students submit competitive applications.

Five students applied for Scholarship. Maria Vera Alvarez from the Manassas Campus won one of the scholarships.

Target met. Students no longer apply through NOVA and so tracking in the future will be more difficult.

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Number of students recognized for Who’s Who Among American College Students. Target: 17 students.

16 students recognized for Who’s Who Among American College Students.

Target not met. Continue efforts to encourage students to apply.

Number of students winning SEAL award. Target: 5 students.

11 students won SEAL awards.

Target met.

Number of students winning other awards (e.g. PTK) Target: 2 students.

1 PTK All Virginia Academic Team, 1 Coca-Cola Scholar, 1 student won a $20k scholarship to Boston University, 1 student selected for the MAOP Research Internship at VT, 1 student selected for a Centennial Scholarship at JMU

Target met.





STEM students will have access to Student Success Workshops and a specialized SDV course funded in part through a biotechnology grant from Virginia Tech.

Specialized SDV courses offered in Fall 2014. Target: 2 courses.

4 sections of SDV 101 for STEM were offered in Fall 2014.

Target met.

Provide students and community members

The SkillSource Career Services Center will serve

Document activity of counselors assisting

Exact number is hard to document. One student

Target met

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opportunities to enhance school and work skills.

the community as well as NOVA students in helping prepare unemployed and underemployed adults for employment.

students from the SkillSource Career Services Center who decide to pursue degrees or certificates. Target: 2 students.

documented in Spring 2015 as direct referral from SkillSource. Skillsource estimates 10 per month are referred.

Starting July, 2015, SkillSource will document students referred and career counselor will call SkillSource and report information monthly.





Students will have a well-coordinated experience to further their success.

Hiring of 2 new First-Year Advisors. Target: In place November 2015.

Two new First Year Advisors were hired for the Manassas Campus.

Target met.

Hiring of 3 new counselors. Target: In place Nov 2014.

Three new counselors in place by September 2014.

Target met.

Student Services staff participation on campus PCI committee to review policy change implementation and make suggestions for improvement. Target: Attendance at all meetings by at least 4 student services representatives.

Seven student services representatives are on the campus PCI committee and attend meetings.

Target met.

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Medical Education Campus 2014-2015

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Annual Planning and Evaluation Campus Report: 2014-15 Unit: Provost, Medical Education Campus

PURPOSE STATEMENT: The purpose of the Medical Education Campus is to provide innovative academic pathways to higher education, preparing diverse healthcare professionals to meet the challenges of the 21st century. Emphasizing health promotion, wellness, disease prevention, and quality of life, the Medical Education Campus dedicates its resources to development of specialized knowledge and compassionate healthcare practice. Using advanced educational technologies and instructional strategies, the Medical Education Campus promotes excellence in all aspects of healthcare, workforce development, and community service. COLLEGE STRATEGIC GOAL: EMERGENCY PREPAREDNESS AND CONTINUITY OF OPERATIONS



Bring the campus up-to-date with compliance requirements.

Completed COOP. Evidence is the completed plan.

Completed. Using this to move to 2nd phase of the emergency COOP process.




Investigate co-enrollment options with 4-year colleges, beginning with ADN/BSN partnerships, and branching out with other select health programs.

Increased number of students moving to 4-year health programs after graduation.

Tracking still not readily possible. Will continue with trying to develop data sources.

Working with George Mason, Old Dominion for nursing.

Looking at possible programs for allied health, but these are not usually programs that have 4-year pathway counterparts.

Perform a program review and SWOT analysis of existing programs to determine the potential for increasing enrollment caps and alternative offerings

Completed. Status: All programs are now collecting cap data. Strategic planning process still under way. This is being carried over into 2016.

Carried over into 2016. In process.

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(evening/weekend, rural delivery, distance delivery, dual enrollment, delivery to other campuses of NOVA, etc.).

Investigate formalizing a VETs/military training course matrix for healthcare courses to establish standards for acceptance of military credits by prior learning (advanced placement, competency testing, etc.). Emphasize EMS/Paramedics in Loudon and Prince William counties and medic to RN.

Programs in EMS formally identified and processed.

All 3 programs have developed matrix for CPL for MOS for military and vets for Emergency medical services. Just beginning medic to RN. Also looking at dental, HIM, and respiratory care.

Tabulating results of first vets processed.

Received a Kaiser Permanente grant to facilitate this and working on final report.




Incorporate Hobson’s system as primary method of appropriate documentation of meetings with students for faculty and staff by end of AY 2015.

Better communication with students. Optimal tracking ability. SS Retreat presentation by Hobson representative.

New and current NOVA students at MEC. Faculty and staff anecdotal reports.

It is necessary to customize the use of Hobson’s scheduling feature to better serve NOVA students at the MEC.

The feature is more beneficial for teaching faculty as MEC students are assigned teaching faculty advisors upon program acceptance. We will determine a more effective way to manage

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NOVA students enrolled in MEC programs.

Raise awareness of Hobson’s appointment scheduling options to students.

100% of all Full-time SDV instructors will introduce Hobsons’ appointment scheduling and academic planning options to students

The Student Success Planner has been incorporated to reach students enrolled into SDV 100 and 101 sections for the academic planning assignment.

100% of full-time faculty introduced the topic to students enrolled in SDV. Adjunct faculty do not have advisor access to the Student Success Planner.

The college is working on granting access to them, so they can effectively teach the academic planning assignment.




Return enrollment to pre-2014 numbers, and begin increasing yearly.

For 2015-16, remain stable, meeting 2014 FTES goal.

FA Target is 836 FTES. Met FA target of stability. Preliminary report on 10-29-2015 puts us at 845, slightly above (from OIR reports).

Still in process.




Use clinical affiliations as a vehicle to enhance program outreach and to more aggressively engage employers in identifying labor force needs.

Better connections with clinicals. Identifying new fields.

Better connections with clinicals as measured by increased number of students at those clinicals. Ideas for at least one new discipline as a result of clinical contacts.

Additional numbers of students allowed by clinicals has not been realized. Medical assisting, scribe and surgical technology

May need to delete this as a goal. Beginning the community needs analysis process.

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have been advanced as new fields.

Conduct thorough review and enhancement effort for all advisory committees; bring new energy to the advisory committees.

Advisory committees conform to state guidelines.

Fewer faculty serving on discipline-specific committees. Increase in new members.

Information sent to deans and assistant deans has resulted in fewer faculty. I have signed at least 3 requests for new committee members.

It is too early to make changes. We need another round of information dissemination. One thing that repeatedly arises is the committee members do not have time. Perhaps remote meetings might enhance engagement. We need a better way to capture metrics.

COLLEGE STRATEGIC GOAL: RESOURCES



Institute dynamic simulation models to better visualize future impact of current decisions.

Increase in engagement by programs.

Increase in the number of bookings for Spring 2015 and Fall 2015 semesters. Establishment of baseline metrics for these 2 semesters.

In process. In process.

Begin a strategic planning process on the MEC campus, SWOT analysis completed by mid-October 2014. Align with system

More engagement by all MEC employees. Conduct survey.

Almost all full-time employees engaged in the process, first with survey and then with SP meetings.

Almost all full-time employees engaged in the process, first with two surveys and then with two SP meetings.

Still in process, but survey results and meeting results have created the information for the next steps.

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goals. All levels of MEC will participate in strategic planning, especially goal development for this campus.

Establish working committees.

At least one survey to be conducted. Between 3 and 6 working committees created.

Approximately 85 people in attendance at both meetings, and 134 people responded to the survey. Two surveys conducted which served as the basis for establishing strategic imperatives. 5 working committees created.

A SP retreat will be held in December to move on objectives and KPIs. This will be integrated into this document for next year.

Establish self-funding program for the more expensive science and clinical programs by determining lab/clinic cost analysis and instituting a lab fee sufficient to support laboratories (e.g. dosimeter badges, gloves, petri dishes, splinting material, dental sealants and supplies, etc.).

First phase is to identify all of these costs per program.

For each program, determine the items and costs.

Completed. Tabled for the moment because of SP process and new president.

In process.

Create a regular metrics audit cycle, with regular, scheduled, and templated review and analysis sessions for each program.

Identification of metrics. Identification of process to regularly collect and analyze those metrics.

Identification of metrics. Document with final list and benchmarks. Identification of process to regularly collect and analyze those metrics.

Because this is aligning with the SP process, this was tabled and will be given to two of the SP teams to both finalize the list and identify the process.

In process.

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Woodbridge Campus 2014-2015

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Annual Planning and Evaluation Campus Report: 2014-15 Unit: Provost, Woodbridge Campus

PURPOSE STATEMENT: The purpose of the Woodbridge Campus of NOVA is to respond to the educational needs of the residents of Eastern Prince William County by providing an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. COLLEGE STRATEGIC GOAL: ACCESS



Increase the annual

enrollment.

Increase the annual

enrollment to meet the

established enrollment

target.

Use the APC team to

strategize and implement

enrollment plans.

Target: Increase by 1.4%.

This target was not achieved. Enrollment declined by 1.4%.

Analysis of the enrollment results indicated a significant number of financial aid students were unable to reenroll because of their poor academic performance. The APC is focusing on strategies that assist students with poor academic performance.

COLLEGE STRATEGIC GOAL: ACCESS, PARTNERSHIPS



Continue the

implementation of the

Year Up / NOVA

degree completion

partnership.

Enroll the first cohort of

Year Up students by Fall

2015.

Develop a strategic plan to

recruit and enroll students

for this program.

Target: Identify 20 students

to enroll in this program.

The first cohort for Year Up will begin Fall 2015 with 40 students.

The strategic plan will continue thus allowing Woodbridge to enroll the next cohort beginning Spring 2016.

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Increase the number

of military service

members by enrolling

this population in the

MOS-to-Degree

program.

Increased active military

population.

Implement marketing

strategies to form an

enrollment process for this

program.

Target: Identify 25 military

service members that have

enrolled in this program.

A cohort of 20 Marines with advanced standing credit through the MOS-to-Degree program will enroll in the Fall 2015 semester.

The success of the Fall 2015 cohort will be used to justify a request for a special tuition rate for active duty service members.

COLLEGE STRATEGIC GOAL: EMERGENCY PREPAREDNESS AND CONTINUITY OF OPERATIONS



Plan for the major

renovation of the

Seefeldt Building.

Strategic Plan. Conduct collaborative

meetings with the architect

and planning team.

Target: Plans completed

by August 2015.

This target was not met. The renovation of the Seefeldt Building was authorized by the 2015 General Assembly. However, funding has not been approved.

Renovation planning will begin when funding is approved.

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Build a sport/physical

education facility to

serve students and

the community.

Secure commitments

from potential partners.

Identify a developer to

build and operate the

facility.

Conduct meetings to

identify partners and

builder (stakeholders).

Target: Complete the

request for information by

June 2015.

The Request for Interest and Qualification has been completed. However, the issuance of the RFI&Q is pending VCCS approval to proceed.

The RFI&Q will be released upon VCCS approval.

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Sub-Unit: Arts, Communications, and Humanities Division PURPOSE STATEMENT: The purpose of the Arts, Communications, and Humanities Division is to promote academic excellence, ensure exemplary instruction, and provide rich and diverse learning environments, which enable students to achieve their goals. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Provide high quality

academic programs.

Students will have more

Honors courses to choose

from.

Increase offerings of honors

English and Art History

courses.

Expand honors courses to

other disciplines.

Provide more visibility and

recruitment for the honors

program on WO campus.

Add Dual Enrollment

Honors courses.

Monitor success rates of

students in terms of course

completion.

Honors courses were offered and various levels in the ENG curriculum, including sequenced courses such as ENG 111 and 112. Honors courses were planned and offered in Art History, CST, and World Languages (which didn’t run due to low enrollment). The WO Campus Honors Chair is an AC&H division faculty member. The WO Campus Honors Chair met with the Provost Staff and Deans to present about the honors program, solicit support, and to expand course offerings to include B&SS and NS&M. Honors events were planned, including open

As last year, based upon low to moderate enrollment, additional recruitment is necessary to increase the visibility of the Honors program. We suggest using the testing center, advising, and new student orientations to help publicize the Honors program. Course offerings will continue to be monitored and possibly converted to honors option, as has been done in the past, to preserve course offerings for Honors-placed students on the WO campus without requiring them to travel to other campuses to fulfill their degree.

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houses, field trips, and presentations. Notable was the planning and use of the Honors Center, which houses the office of the Honors Chair and offers meeting space for current and prospective students. Additionally, many Honors classes were scheduled in a specific classroom adjacent to the Honors center to enhance visibility.




Recruit and hire

competent diverse

faculty and adjunct

faculty.

Increase the diversity

within the division,

campus and college.

Increase the adjunct

faculty pool.

Target:

New faculty hired will reflect

the diverse student

population.

Conduct a campus wide

adjunct job fair.

Use the diverse faculty

population for mentoring

students and helping with

various diverse student

clubs, activities, etc.

Division adjunct and full-time vacancies were filled after a robust search and selection process ensuring excellent faculty members were hired. Although no adjunct job fair was held this year, within the adjuncts hired for World Languages, ENG, ESL, and CST, over 25% were women or minority.

Continue to use the adjunct pool to staff future courses. Continue to encourage the diverse faculty population to mentor students and help with various diverse student clubs, activities, etc. Recruit new FT faculty from candidate pools that reflect our diverse student population.

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New AC&H full-time faculty reflects the diversity of our student population. Of three hired, one is Hispanic and one is African-American. AC&H Faculty serve on several campus-wide groups that promote and champion diversity, including LGBT, WISE, Muslim Student Union, Christian Student Union, and Multi-cultural week leadership.




Provide support and

resources to students

so they can graduate.

Students will benefit from

a newly redesigned

Development English

(ENF) program.

ENF faculty will meet regularly to discuss curriculum and to set course goals while addressing curricular issues. When the data pertaining to the ENF redesign is released, the division will meet with ENF assistant deans and faculty to discuss methods of increasing the effectiveness of teaching and learning.

The number of students placing into developmental courses ENF 1 and ENF 2 has continued to decline. This has resulted in significantly fewer students placing into, and enrolling in developmental coursework. The ENG department experimented with an ENG 095 course for 1 credit to assist students in 111/3 who were struggling. There were only 3 students enrolled; 2 passed.

ENF faculty meet regularly to discuss curriculum and to set course goals while addressing curricular issues. Also, ENF and ENG faculty will continue to meet to discuss transitions of students from ENF to ENG.

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Monitor effectiveness of new pilot of re-assessing students placed in ENF1 who are moved to ENF2.

FT ENF faculty are completing graduate certificates, which will allow them to teach across the ENF/ENG curriculum starting in Fall 2015.

COLLEGE STRATEGIC GOAL: ACCESS, EXCELLENCE


With Targets Assessment Results Use of Results

Enrollment Management.

Meet enrollment targets.

Develop course schedules that maximize productivity. Manage the number of sections cancelled. Use Classtracks in the division to help manage course offerings and enrollment. Target: Reduce cancellation. Manage scheduling.

Worked closely with all campus-scheduling units, including evening/weekend coordinator, provost, and other academic division deans to plan and monitor scheduled courses and enrollments on an ongoing basis. Due to several factors, including on-time registration and lower enrollments, our division metrics did not reflect increases in student/faculty ratios total FTEs. Course cancellations did decline.

Work with Assistant Deans in the division to train them on SEMR report, Classtracks, and the adjunct budget to plan for specific enrollment targets and metrics. Work with division office staff to conduct mid-level data reporting and analysis to assist in decision making in alignment with efficiency targets.

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Annual Planning and Evaluation Campus Report: 2014-15

Unit: Provost, Woodbridge Campus Sub-Unit: Business and Social Sciences Division

PURPOSE STATEMENT: The purpose of the Business and Social Sciences Division is to promote academic excellence, ensure exemplary instruction, and provide rich and diverse learning environments, which enable students to achieve their goals. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Provide quality academic programs. Increase Dual Enrollment Course offerings.

Student retention. Increase Enrollment.

Increase honors course offerings by recruiting (2) faculty members to develop their traditional course with an honors option or to develop a complete honors course (APPDO). Work with the dual enrollment coordinator to identify potential courses with qualified faculty for PWCPS. Target: Develop and offer 2 honors courses within the social science and business discipline. Develop and offer 2 dual enrollment courses for PWCPS.

The division will offer two honors courses in Fall 2015 (PSY and HIS). The division has identified two dual enrollment opportunities with PWCPS (ADJ and IT).

The results will be used in recruiting more faculty to develop honors courses and to identify other courses honors students may need to graduate. The results will be used to continue the partnership with PWCPS and meet the expectation of the Senate Bill 1184.

Provide technology training for faculty.

Increase faculty knowledge base on new

Use the campus technology personnel to instructor division wide trainings to

IT Faculty completed several training courses throughout the year -

The results will be used to increase faculty use of technology.

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technologies for the classroom. Increase student learning.

include Blackboard, iPad APPs, and 1 program within Microsoft suite. Target: 34 faculty to complete at least 1 technology training.

certified hacking course Feb. 2015 etc. Several B&SS faculty have requested college iPads and have begun the use of these devices to enhance their teaching.

COLLEGE STRATEGIC GOAL: PARTNERSHIPS, ACCESS



Offer academic courses that are relevant to Prince William County.

Expanded options for planning their course schedule.

Research and collaborate with other campuses to development a logistics degree/certificate program. Target: Develop a logistic program to receive approval by the curriculum committee Fall 2015.

Woodbridge faculty are in collaboration with the Loudon Campus and Workforce Development to introduce the new logistics program curriculum in Fall 2015.

The logistics program will be used to educate students for employment in the logistics field via military and civilian government.




Increase enrollment and improve the course scheduling process by enrollment

Meet enrollment targets. Increase enrollment. Reduce cancellations.

Develop course schedules that maximize productivity by reviewing past course history.

Asst. Deans reviewed past course history to build effective schedules that maximize productivity.

Target Not Met. The division will use the results to develop a better schedule of classes that

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management.

Manage the number of sections cancelled by reviewing past productivity reports.

Target: Cancel less than 12 sections.

Fall 2014 cancelled 42 sections and Spring 2015 cancelled 27 sections

uses enrollment data to maximize productivity. Asst. Deans will receive training on schedule development.

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Sub-Unit: Natural Sciences and Mathematics Division PURPOSE STATEMENT: The purpose of the Natural Science and Mathematics Division is to promote academic excellence, ensure exemplary instruction, and provide rich and diverse learning environments, which enable students to achieve goals. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Provide high quality courses that support STEM programs.

Improve the learning experience in science labs. Upgrade labs through the identification of equipment and materials to purchase.

Identify equipment to improve learning in a cost-effective and efficient manner. Identify resources to purchase equipment and materials. Identify equipment and supplies needed in geology, biology, chemistry and physics to support the classes that are currently being taught. Identify equipment and supplies needed to incorporate nanotechnology into the curriculum.

Identified equipment for geology, physics, chemistry, biology, and environmental science (see attached spreadsheet). Used building funds, nanotechnology college funds, end-of-year campus funds, tech fund requests, and division funds to strategically purchase equipment necessary to incorporate nanotechnology in the science curriculum. Use technology more efficiently in the labs by purchasing laptops for the chemistry and physics labs.

Science faculty are working over the summer to organize and label equipment and to update lab lesson plans to incorporate use of the equipment.

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Improve student access to Natural Science & Mathematics programs.

Offer a variety of sessions to improve student access to courses.

Increase number of non-traditional sections and late-start sections in high demand courses. Targets: (1) Continue to offer at

least one early (6:30 am) section of a MTH course and a PED course.

(2) Offer at least one “Friday only” section in the following disciplines: BIO, MTH, MTT and PED.

(3) Offer at least one “Saturday only” section of MTH and PED.

(4) Offer at least one late-start course in each of the following disciplines: AIR, BIO, CHM, MTH, MTT, PED and PHY.

(1) Fall 2014: - MTH 151 6:30 am

section with full enrollment

- PED 116 6:30 am section with full enrollment

Spring 2015: - MTH 151 6:30 am

section with full enrollment

- PED 116 6:30 am section with full enrollment

(2) “Friday only” sections offered and held in the following disciplines:

Fall 2014: BIO, HLT, MTH, MTT, PED Spring 2015: BIO, HLT, MTH, MTT, PED (3) “Saturday only” sections

offered and held in the following disciplines:

Fall 2014: AIR, BIO, MTT, PED Spring 2015: AIR, BIO, MTT, PED (4) “Late-start” (after 16W

session starts) sections were offered and held in the following disciplines:

Fall 2014: AIR, BIO, HLT, MTH, MTT, PED, PHYSpring 2015: AIR, BIO, CHM, HLT, MTT, PED

(1) Continue to offer high enrollment courses at 6:30 am. Identify other high enrollment sections that could be offered at this time.

(2) Continue to monitor enrollment and offer “Friday only” sections when possible. Scheduled for Fall 2015: BIO, HLT, MTH, MTT, PED

(3) Continue to monitor enrollment and offer “Saturday only” sections when possible. Scheduled for Fall 2015: AIR, BIO, MTT, PED

(4) “Late start” science sections are very difficult to schedule, due to lab needs and time needed in lecture. To adhere to the on-time policy and to meet student needs, students will be allowed to enroll in a section as long as the class has not yet met. “Late start” courses scheduled for Fall 2015 include AIR, HLT, MTH, and MTT.

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Provide effective academic advising to new and returning students.

Increased faculty participation in advising training and advising events.

Faculty participation in advising events, such as Advising Week events, Program Fairs, Summer Advising Center, and/or Faculty Advising Center. Target: Each faculty member will develop at least one advising related annual professional development objective.

All full-time faculty participated in advising week activities or program fair activities. All faculty have been trained to use the Student Success Planner. Each faculty member has an advising-related annual goal.

Continue to support advising efforts by participating in training opportunities and advising events. Continue to encourage faculty to develop at least one advising-related annual goal. Encourage faculty to use the Student Success Planner to document advising meetings.




Enhance course offerings for Natural Science & Mathematics.

Identify and offer appropriate honors courses that meet the needs of students.

Identify appropriate honors courses. Increase honors offerings in appropriate courses. Target: Offer at least one MTH or science honors course for STEM-related majors.

Division leadership met with honors leadership to identify appropriate courses to offer as honors and honors-option. BIO 101 was offered as an honors section in Fall 2014 and Spring 2015. An honors-option MTH 241 was held in Spring 2015.

Continue to work closely with campus honors leadership to identify honors and honors-option courses to offer. Courses scheduled as honors for Fall 2015: BIO 101, MTH 151, 241 & 271.

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Sub-Unit: Dean of Students PURPOSE STATEMENT: The primary purpose of the Dean of Students is to effect a concerted organization which provides wide-ranging programs and services in such areas as admissions, records, academic counseling, registration, enrollment, financial aid, student life, and job placement counseling. COLLEGE STRATEGIC GOAL: ACCESS



Recruit students from

area high schools to

enroll at NOVA.

Increase enrollment of

recent high school

graduates.

Recruitment fairs in

partnership with PWC High

Schools.

Schedule campus Open

House events for PWC high

school students and their

parents to increase

awareness of NOVA’s

academic programs and

support services.

High School Outreach Specialist and First Year Academic Advisors will focus recruitment activities on early engagement and increased understanding of the enrollment process and requirements by students, teachers and counselors. Information sessions were held on the WO Campus for these groups.

Student Services, Student Success and High School Outreach Team will review the early engagement activity and recruitment efforts with high schools, as well as course schedule development process.

Assist students to

receive financial aid.

Increase the number of

students applying,

receiving, and accepting

financial aid.

Establish evening office

hours two days per week to

assist non-traditional

students with completing

FASFA’s.

Financial Aid Office to

continuously assess

customer service and

enhanced responsiveness

of student needs.

Woodbridge Campus increased student financial Aid recipients compared to the prior year by the following benchmark areas: Increase in total applications by 1.4%. Increase in total complete FA applications by 5.5%. Increase in total FA Awards by 2.9%.

Financial Aid Staff will continue to be an integral part of the Student Success efforts and will continue to participate in on-campus events, as well as community outreach activities to raise awareness of financial aid resources available to students and families.

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Increase retention

rates of recent high

school students.

Hobson’s database will be

used by academic and

student services divisions to

document students who may

be in need of academic

intervention.

Increase the number of

advising planning

sessions, provide

academic support

workshops to students

who are currently on

academic warning.

Provide a culture of student success through robust faculty academic advising and support services.

Increase faculty involvement in First Year Student Success programming through coordinated efforts with Faculty Advising Managers (FAM’s). Monitor the academic progress of recent high school students through First Year Advising Team and campus Financial Aid Office to reduce the number of students on academic warning and probation.

Develop targeted

efforts aimed at

increasing campus

retention.

Student services will

contribute to student success

by creating key collaborative

relationships with each

academic division.

Develop measurements for

student success.

Assess each campus

retention strategy and

how it will contribute to

student success.

Identify Operational and

assessment

measurements with

benchmarks.

Monitor the academic progress of various student sub-groups (i.e., veterans, recent high school, low income, ethnic sub-groups). Monitor the academic progress of students receiving Financial Aid.

Woodbridge Campus Leadership will pilot a retention project focusing on Financial Aid (SAP) students. Position description has developed to hire a part-time Student Success Advocate to monitor academic warning concerns raised by faculty advisors, first year advisors, and counselors in Hobson’s database. Results of the pilot will provide baseline data for increasing student retention

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for the 2015-2016 academic year.

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Sub-Unit: Learning and Technology Resources Division PURPOSE STATEMENT: Learning and Technology Resources Division at the Woodbridge Campus consists of information technology (IT), instructional support services (ISS), library, open computer lab (OCL), testing services, and tutoring services. All division resources and services are designed to support College and campus programs and to create an environment conducive to teaching and learning. COLLEGE STRATEGIC GOAL: TEACHING AND LEARNING



Update IT staff skills

by becoming Dell

Certified.

At least three IT staff

members will be trained

and evaluated on Dell

Systems to become Dell

Certified Technician.

Techs will be able to

diagnose and repair

computer problems faster

for all campus computers

which will minimize the

down time.

Staff will attend the required

dell trainings online.

Target:

Provide continued

education and training

opportunities to all IT Staff

members to increase their

knowledge of Dell Systems

and Troubleshooting Steps.

All Full-time IT Staff have completed their Dell Training and are now Certified Dell Technicians.

This has allowed the IT Staff to take ownership of their Dell repairs and hold them accountable for not completing a ticket or resolving Dell computer issues in a timely manner.

To analyze how long it takes a computer to be repaired from breakdown to fixing the problem with the actual Technician handling all steps, versus relying completely on the IT Manager for all part replacement orders. Testing of increased productivity in the department by allowing the IT Staff to handle more tickets and resolve problems faster.

Establish a faculty

learning committee

focusing on sharing

teaching pedagogy

and strategies and

enhancing technology

integration in the

classroom.

Faculty collaborate to

share their knowledge

and skills regularly to

support their teaching.

The covered topics,

participants’ numbers,

numbers of the meeting.

ISS will coordinate all the

meetings and conduct the

survey and discover

participants’ satisfaction

and whether faculty

Regular meeting didn’t happen because faculty didn’t show up in the scheduled meeting time at the campus level. We are still looking for ways to coordinate the frequent sharing opportunity.

ISS staff joined CETL to meet with faculty from other campus to discuss pedagogy and conducted the graphic syllabus workshops with new faculty at MA campus.

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integrates what they

learned from others.

Informal sharing of techniques is ongoing at the individual level.

Establish a mobile

teaching

environment.

Faculty are exposed to

mobile teaching concepts

and applications.

Develop a collaboration

program that faculty could

peer instruct one another

on mobile devices and

Apps.

Number of faculty who use iPad cart in the classroom increased from 2 in Fall 2014 to 10 in Spring 2015. Divisions also requested iPads for the campus events. The students’ usage is 356 in 33 classes during 2014-15.

ISS staff teamed with two faculty and presented at PUP conference on the mobile learning integration. The feedback was very positive and were invited to conduct PUP on Parade presentation. The process to introduce M-Learning at the campus has been written for the conference proposal, accepted.

Increase training

topics that are more

pedagogy oriented.

Introduce two new training

topics.

Number of training

participation and the

feedback of the training.

Four new topics have been introduced: Graphic Syllabus, Flipped Classroom, Mobile Learning for the Classroom, and Infographics.

The feedback from faculty is positive and inspiring. All faculty who participated in the training session were able to transfer the knowledge into their teaching.

Increase number of

library instruction

classes taught.

Number of classes taught

and students reached by

librarians will exceed last

year’s all-time high.

Librarians will perform

faculty outreach and

teach classes for faculty

who have not had library

instruction in the past.

Instruction statistics will

measure our teaching

output.

Has the library made new

contacts and taught classes

for new faculty and

departments?

The number of classes taught decreased in FY 2014-2015 due to staffing challenges. A P-14 librarian was hired to alleviate the shortage but left after two months, which caused the remaining librarians to invest significant time in a new search. 68 classes

Now that staffing has stabilized, librarian will use outreach to promote library instruction. Additionally, we will use focus groups and surveys to improve the quality of our instruction, which will encourage more faculty participation. We also hope to discover what

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were taught in Fall 2014 and 50 in Spring 2015, compared with 92 in Fall 2013 and 62 in Spring 2014. Despite these decreases, librarians have branched out into new subject areas, like accounting, where they have not taught classes before.

motivates faculty to schedule instruction or not, then apply that knowledge towards recruiting more faculty participants.




Implement a

Continuous

Improvement

Program for Testing

Center staff.

Improved customer

service.

Increased participation in

professional development

workshops by staff.

Target:

Meet a 90% overall

satisfaction rate attained by

analyzing responses on

comment cards.

Each staff member will

participate in a minimum of

2 EWP workshops.

The testing Center exceeded this goal with an overall customer satisfaction rating (Excellent/Good) of 97%. All four full-time P-3s have participated in 2-3 EAP workshops. Three P-14s have participated in 2 workshops and two P-14s have in 1 workshop. Scheduling conflicts often make it difficult for P-14s to attend all staff meetings and workshops. Another workshop is scheduled for the end of June 2015. The

Staff have taken pride in their excellent customer satisfaction rating and continue to strive to maintain it. The EAP workshops have provided professional development opportunities and have increased staff awareness of customer service issues and techniques for handling difficult situations /providing good customer service. Staff has worked on individual goals and has implemented the techniques learned to provide excellent customer

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two P-14s in need of an additional workshop to meet the unit’s goal are being encouraged to attend.

service in the Testing Center.




Update the library’s

collection

Librarians will work as a

team to update the entire

collection of nearly

40,000.

Replace outdated

resources.

Librarians will track which

areas have been updated.

Target:

These priority areas will be

completed: psychology,

world history, American

history, science/technology/

medicine, art and social

sciences.

Despite staffing challenges, librarians have completed more than 75% of this project and have completed all of the priority areas except science (currently underway). We anticipate that this will be completed during the summer, likely before July 1. We have added many new resources to replace old ones.

Librarian will prioritize completion of this project.

Expand the OCL

technology resources

for students to

enhance their

learning experience

and improve their

technology

competency.

Replace 12 PCs, which

are due for replacement

with 7 laptops and 5

iPads and get additional 4

iPads to keep the lab

equipment updated with

the changing

technologies. This way

student's will have a

variety of technologies to

work with at the lab

The number of students

who utilized the laptops and

iPads.

The number of students

who received workshop

trainings.

The number of instructors

who requested in-class

workshops.

The laptops and iPads were ready for student use at the beginning of the Spring 2015 semester. The average number of students using the: -laptops was 2 per day -iPads was 0-1 per day. 37 new workshop topics were added in the Spring

To encourage more usage of the iPads and laptops:

-The equipment will be moved to the front row of the OCL to be more visible. -Flyers will be posted to increase awareness.

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increasing their technical

competency.

Expand the number of

workshop topics offered.

Ask students who are

taking the workshops to

fill out a survey to find out

what workshop topics

they would like the OCL

to offer in the future

semesters.

Survey results on requested

workshop topics.

Evaluate the demand for the

new equipment (laptops and

iPads) and the workshops,

and come up with a plan to

further increase the

demands.

Use the survey results to

find out what workshop

topics need to be added in

the future semesters.

2015 semester and 9 more topics will be added in the Fall 2015 semester. 134 workshops were delivered in 2014-2015 fiscal year (98 one-on-one and 36 in-class).

Continue advertising workshops to increase the demand for them. Students asked for: programming, Adobe Flash, and more cybersecurity topics which we are looking into adding in the future semesters.




Train tutoring staff in

understanding and

implementing new

learning approach of

metacognitive

tutoring.

Research has shown an

improvement in student

grades through a

metacognitive approach

and, thus, a correlation to

retention.

We expect to see more

confidence in learning by

the students and the

desire for more students

to return for additional

tutoring.

Facilitate workshops with

guest speaker, Leonard

Geddes of the Learnwell

Project, to conduct train-

the-train sessions on

Metacognitive tutoring.

Work with our tutoring staff

to ensure this approach is

adopted in tutoring

sessions for better student

success.

Conduct end of the year

survey with students and

tutoring staff to gauge the

increased level of student

success with metacognitive

tutoring.

Look at end of the year data

showing the percentage of

students returning to the

PIER for additional tutoring

support.

Though the WO tutoring

administrators and many of

We are piloting the roll out of metacognitive tutoring in Summer 2015 and fully roll out its integration to our tutoring services in Fall 2015. At the conclusion of the fall roll out, we will analyze the data, including the survey results to decide if metacognitive tutoring does, indeed, support the independent research. If so,

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the tutors participated in the

workshops, we have yet to

fully roll out the

metacognitive strategies in

our tutoring services.

we expect to absorb this learning and tutoring approach to our tutor training and monitor its impact on retention, which we feel will be significant.

PA R T N E R S I N Y O U R S U C C E S S

annual planning and evaluation report campus reports · students to coincide with commencement....

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