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Annual Performance Plan 2015-2016
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
The APP 2015-2016 of the Department of Planning, Monitoring and Evaluation is compiled with the latest available information to the Department.
For more information, please contact:
Mr Clement MadaleHead of the Office of the Director GeneralDepartment of Performance Mentoring and EvaluationPrivate Bag X944Pretoria0001South AfricaTel: +27 12 308 1900Fax: +27 12 300 5707www.thepresidency-dpme.gov.za
RP119/2015ISBN: 978-0-621-43500-9
FOREwORD AND OFFIcIAL sIGN-OFF
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
FOREwORD by ThE MINIsTER
Minister: Jeff Radebe Deputy Minister: Buti Manamela
The Department of Planning, Monitoring and Evaluation (DPME) was established with effect 1 October 2014 after the national and provincial elections in 2014. The new department was established by merging the Department of Performance Monitoring and the National Planning commission secretariat, in the Presidency. To do this, DPME developed a framework for planning related to the 12 priority outcomes and facilitated the production of the Delivery Agreements for each outcome. It also developed a reporting framework and a system to support reporting in the form of the POA. To enhance data quality, DPME established Data Forums for Information Systems Managers and Monitoring and Evaluation (M&E) officials from departments and the unit responsible for the POA reporting system and outcomes related data. These officials work together to improve the quality of data and reporting on the outcomes.
The National Development Plan (NDP) 2030 emphasises the need for building a democratic developmental state capable of leading efforts to address the triple challenge of unemployment, poverty and inequality. It also envisages a state that mobilises society in furthering development, broadening access to public services, fighting corruption, and holding public officials accountable. The 2014-15 APP draws its influence from the NDP. A new strategic plan for the period 2014-15 will be developed during 2014 to reflect on the imperatives of the NDP. The new strategic plan will be presented to the next parliament after the election based on the priorities of the incoming administration.
Government priorities for the next five years will therefore be focused on putting the NDP into action. The Department worked with the National Planning commission secretariat to translate the NDP into the Medium Term strategic Framework (MTSF) for the period 2014-19. The MTSF 2014-19 is a five year building block to achieve the NDP vision 2030. Co-ordinating departments were consulted in the development of all chapters of the MTsF to ensure that its content informs both their Strategic Plans and APPs of the next planning cycle. During 2014 DPME will work with co-ordinating departments to translate the MTsF into Delivery Agreements, and into Performance Agreements between the President and his Ministers once the MTsF is endorsed by the new cabinet.
This APP is focused on monitoring and evaluation of government priorities whose foundations are grounded on the National development Plan vision 2030. These priorities remain:
• Growing the economy and creating Jobs
• Rural Development, Land Reform and Food security
• human settlements and basic services
• Education and Training
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
• health
• Fighting crime and corruption
DPME has through its outcomes monitoring and evaluation work, developed a number of monitoring and evaluation tools to fulfil this function. This APP therefore reflects on the tools that the department will continue to develop, enhance and apply to assess progress made by departments in meeting government priorities in an effective and efficient manner. Working with National Treasury, DPME will continue to assess departmental strategic Plans and APPs to determine and enhance their alignment with the NDP, MTsF, Delivery Agreements and the budget. we will also focus on monitoring the implementation of delivery agreements to achieve government outcomes and evaluate critical government programmes. Focus will also be placed on the application of management practices assessment tools to national and provincial government departments and municipalities. DPME will also promote and strengthen participatory democracy through its citizen based Monitoring Programme (cbM). The Presidential hotline and the frontline service delivery monitoring programme (FsDM) will continue to be implemented to provide a platform for citizens to provide feedback on the quality of services they receive from government institutions.
Minister: Jeff Radebe
Minister in The Presidency: Planning Monitoring and Evaluation
Deputy Minister: Buti Manamela
Deputy Minister in The Presidency: Planning, Monitoring and Evaluation
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
OFFIcIAL sIGN-OFF
It is hereby certified that this Annual Performance Plan:
• was developed by the management of the Department of Planning, Monitoring and Evaluation (DPME) under the guidance of Minister Jeff Radebe and Deputy Minister buti Manamela
• Takes into account all the relevant policies, legislation and other mandates for which the DPME is responsible.
• Accurately reflects the strategic outcome oriented goals and objectives which DPME will endeavour to achieve over the period 2015-2016.
Dr Sean D Phillips
Accounting Officer
Mr. Clement T Madale
Official responsible for Planning
Mr. Pieter Pretorius
Chief Financial Officer
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
TAbLE OF cONTENTsPART A: sTRATEGIc OVERVIEw 81. Vision 8
2. Mission 8
3. Updated situational analysis 8
3.1 Performance environment 8
3.2 Organisational environment 9
4. Revisions to legislative and other mandates 10
5. Overview of 2015-16 budget and MTEF estimates 11
PART b: PROGRAMME AND sUb-PROGRAMME PLANs 146. Programme 1: Administration 14
6.1 Programme purpose 14
6.2 Programme Overview 14
6.3 Programme objectives 14
6.3.1 sub-programme: Departmental Management 15
6.3.1.1 strategic Management 15
6.3.1.2 communication 17
6.3.2 sub-programme: corporate and Financial services 18
6.3.2.1 Office of the CFO 18
6.3.2.2 human Resource management and development 19
6.3.3 sub-programme: Information Technology support 22
6.3.4 sub-programme Internal Audit and Enterprise Risk Management 24
6.4 Reconciling performance targets with the budget and MTEF 26
7. Programme 2: Outcomes Monitoring and Evaluation (OME) 27
7.1 Programme purpose 27
7.2 Programme Overview 27
7.3 Programme objectives 28
7.3.1 Programme Management for Outcomes Monitoring and Evaluation 29
7.3.1.1 Outcomes support 29
7.3.1.2 POA 31
7.3.1.3 Operation Phakisa 33
7.3.1.4 Advisory services 34
7.3.1.5 Local Government Performance Assessment 36
7.3.1.6 socio Economic Impact Assessment system 38
7.3.2 sub-programme: Evaluation and Research 39
7.4 Reconciling performance targets with the budget and the MTEF 41
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8. Programme 3: Institutional Performance Monitoring and Evaluation (IPM&E) 42
8.1 Programme purpose 42
8.2 Programme Overview 42
8.3 Programme objectives 43
8.3.1 sub-programme: Management Performance Monitoring and support 44
8.3.2 sub-programme: Presidential Frontline service Delivery Monitoring (FsDM) 47
8.3.2.1 Frontline service Delivery Monitoring (FsDM) 47
8.3.2.2 Presidential hotline 51
8.3.2.3 citizen-based Monitoring 53
8.3.3 sub-programme: Planning, Monitoring and Evaluation (IPM&E) capacity Development and Knowledge Management 55
8.4 Reconciling performance targets with the budget and the MTEF 56
9. Programme 4: Planning 57
9.1 Programme purpose 57
9.2 Programme Overview 57
9.3 Programme objectives 57
9.3.1 sub-programme: Research and Policy services 58
9.3.2 sub-programme: Government Performance Information 60
9.4 Reconciling performance targets with the budget and the MTEF 62
10. Programme 5: National Youth Development Programme 63
10.1 Programme purpose 63
10.2 Programme Overview 63
10.3 Strategic Objectives 63
10.3.1 sub-programme: youth Desk 64
10.4 Reconciling performance targets with the budget and the MTEF 65
PART c: LINKs TO OThER PLANs 6811. Links to long term infrastructure and other capital assets 68
12. Conditional grants 68
13. Public entities 68
14. Public private partnerships 68
ANNEXUREs 70
PART A: sTRATEGIc OVERVIEw
PART A: sTRATEGIc OVERVIEw
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
PART A: sTRATEGIc OVERVIEw
1. Vision
Improved government outcomes and impact on society.
2. Mission
To facilitate, influence and support effective planning, monitoring and evaluation of government programmes aimed at improving service delivery, outcomes and impact on society.
3. Updated situational analysis
subsequent to the 2014 national elections, on 25 May 2014 the President announced the appointment of Ministers and Deputy Ministers in terms of sections 91(2) and 93(1) of the constitution of the Republic of south Africa, 1996 (the constitution). The portfolios of these Ministers necessitated a re-organization of departments, including the renaming of some departments and the establishment of new departments. Included in the President’s announcement was the amalgamation of the National Planning commission and the Performance Monitoring and Evaluation Ministries in the Presidency into one Ministry to harmonize the planning and monitoring functions. The creation of the new department located the responsibility for the entire value chain of planning, monitoring and evaluation of the implementation of the National Development Plan within one institution supported by one accounting officer as well as staff and other resources.
3.1 Performance environment
since the establishment of the Department of Performance Monitoring and Evaluation and the National Planning commission in 2010, much progress has been made in entrenching long term planning and institutionalising the outcomes system in government.
The National Planning commission has made an enormous contribution to our country through overseeing the development of the National Development Plan. Introduced in 2009, long-term planning has proved to be an important element of our national planning system evidenced in the support that the National Development Plan has received across sectors. In 2012, the commission handed the National Development Plan to the President and it was subsequently adopted by cabinet as well as the structures of the governing party. It has also been embraced by the majority in our country across sector and party lines. It is this Plan to 2030 that provides hope and a prospect of a better future for all south Africans.
The most important priority for the Department for the next five years will be coordinating and monitoring the implementation of the NDP. The key instrument that we will use to implement the NDP is the 2014-2019 Medium Term Strategic Framework (MTSF). The MTSF identifies the important actions required to implement the aspects of the NDP for which government is responsible over the next five years.
The MTSF builds on our experience between 2009 and 2014 with the delivery agreements for the 12 outcomes. Similarly to the delivery agreements, the MTSF clearly identifies roles and responsibilities for implementing the key actions and contains measurable indicators with targets and timeframes, to enable systematic and evidence-based monitoring of the implementation of the NDP. The number of outcomes has been increased to 14, with the addition of two new outcomes, one on social protection and another on social cohesion and nation building. These 14 outcomes cover all the chapters of the NDP.
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
The outcomes system has matured and monitoring and evaluation of key priority outcomes has increased the strategic focus of government in implementing the constitutional imperative for cooperative governance. Many departments have adopted the new approach of focusing on measurable results and impacts and the government as a whole is starting to achieve a number of the targets on the set outcomes. There is improved coordination between government departments and between the three spheres of government, particularly in the important area of concurrent functions.
Other arms of the state, in particular the legislature and its structures such as parliamentary portfolio committees have expressed interest in the monitoring, evaluation and research work done by the department and they often use this work to inform their oversight function of government. The M&E forums and learning networks have been well received by provinces, and national departments as platforms for sharing knowledge and building capacity on monitoring and evaluation. The department’s Learning Network programme has resulted in formalised partnerships with the south African Monitoring and Evaluation Association (sAMEA) and higher education institutions to create an M&E knowledge base. Monitoring and evaluation is gaining ground as a critical management tool to improve performance and to promote a culture of continuous improvement. This work will continue to be a focus of this planning cycle.
Despite the gains made after the introduction of the National Planning commission and the Department of Performance Monitoring and Evaluation, challenges still remain in improving the quality of services provided to citizens, ranging from education, health care, creation of sustainable jobs, housing, safety and security, sanitation and social and economic infrastructure. Also, planning and performance monitoring and evaluation in government have not been without challenges. The silo approach to planning, budgeting, monitoring and reporting, a lack of accountability for poor performance, weak monitoring and reporting on performance information, unrealistic target setting and poor quality of performance information are some examples of remaining challenges.
without good plans, implementation will not happen. There is also a need to ensure alignment in planning, without overburdening the system with more compliance. In addition, there is a need to understand how National Planning can support provincial and local governments. Furthermore, effective national planning needs to include the meaningful participation of sectors outside of government.
Performance data is crucial in assessing government’s delivery of services. The department will work with statssA to ensure that the quality of data used for planning, monitoring and evaluation as well as reporting is credible.
3.2 Organisational environment
Subsequent to the national general elections of May 2014, the President announced the reconfiguration and reorganisation of some departments. These changes include the merging of the National Planning commission secretariat in the Presidency with the Department of Performance Monitoring and Evaluation to form a new Department of Planning, Monitoring and Evaluation. The rationale for the creation of the Department of Planning, Monitoring and Evaluation was to locate responsibility for the entire value chain of planning, monitoring and evaluation within one institution. Some of the benefits of the reconfiguration are:
• strengthening the linkages between the planning and monitoring and evaluation functions
• enhancing the implementation of the National Development Plan (NDP 2030)
• providing focused attention to the aspects of planning which have been previously neglected in government, such as medium-term planning and planning of implementation programmes
• ensuring synergy and improved use of resources for effectiveness and efficiency
• more effective and efficient approaches to interacting with departments
• improving responsiveness to the needs of the public and enhanced ability of government to deliver its electoral mandate.
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
The merging of the planning, monitoring and evaluation function into the new department of Planning, Monitoring and Evaluations has resulted in the re-organisation of the department according to the following 5 programmes: Administration; Outcomes Monitoring; Institutional Performance Monitoring and Evaluation; National Planning; National Youth Development Programme.
Due to competing demands for financial resources, the department has been requested to reduce its budget by approximately R15 million per annum over the MTEF. In this context, the approach adopted in setting its strategic agenda for the next five years has been to identify critical programmes for implementation and to streamline its functions to achieve more with less. Amongst other measures adopted has been to scale down implementation of some programmes, not filling less critical posts, working with sister departments and Offices of the Premier in implementing some programmes, giving additional work to existing staff or existing units and identifying programmes that can be implemented through donor funding.
4. Revisions to legislative and other mandates
The mandate of the Department of Planning, Monitoring and Evaluation is derived from section 85(2)(b-c) of the Constitution of the Republic of South Africa which states that the President exercises executive authority, together with the other members of the cabinet, by developing and implementing national policy and coordinating the functions of state departments and administrations.
This has been given concrete expression by the President in his 2010 and 2011 State of the Nation Addresses as well as various cabinet decisions; and by the “Policy Framework on Performance Monitoring and Evaluation - Our Approach” document and “Revised Green Paper: National Planning commission”, which were tabled in Parliament.
based on these sources, DPME has the following key mandates (the details of these mandates are provided in section b):
• Facilitate the development of plans or delivery agreements for the cross cutting priorities or outcomes of government
• Asses departmental strategic plans and Annual Performance Plans to ensure alignment with long term and short term plans (NDP and MTsF)
• Monitor the implementation of these plans
• Monitor the performance of individual national and provincial government departments and municipalities
• Monitor frontline service delivery
• carry out evaluations
• Promote good M&E practices in government.
In the previous planning cycle, the former Department of Performance Monitoring and Evaluation had planned to develop and process an enabling legislation for GwM&E. This was however not been achieved. Delays were encountered during consultations and there were different views on the need of the legislation by departments in the administrative centre of government. The department has instead focused on the development of a National Policy Framework on Performance M&E (PFPM&E) to provide a national approach to monitoring and evaluation in government which promotes continuous improvement in performance and increased accountability. And, to clarify monitoring and evaluation practices that need to be implemented and institutionalised.
During the current planning cycle, the department will embark on the review of the Framework for strategic and Annual Performance Plans. This process has started with the commissioning of an evaluation that will determine the effectiveness of the current frameworks and recommendations for changes that could be made. The review is envisaged to take approximately 2 years with extensive consultation with both internal and external stakeholders. It is envisaged that the reviewed framework for planning will be piloted in year 4 and year 5 of this planning cycle.
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
5.
Ove
rvie
w o
f 20
15-1
6 bu
dget
and
MT
EF e
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ates
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ium
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es
tim
ate
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illio
n20
11-1
220
12-1
320
13-1
420
14-1
520
14-1
520
15-1
620
16-1
720
17-1
8Ad
mini
strat
ion
37.9
60.2
63.5
81.9
81.9
69.8
74.1
78.5
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com
es M
onito
ring
and
Evalu
atio
n31
.053
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.489
.789
.785
.688
.292
.7In
stitu
tiona
l Per
form
ance
Mon
itorin
g an
d Ev
aluat
ion
31.5
51.2
63.1
61.6
61.6
59.6
63.5
67.6
Nat
iona
l Plan
ning
64.8
68.1
54.6
88.3
88.3
88.2
102.1
103.3
Nat
iona
l you
th D
evelo
pmen
t 38
2.138
9.439
7.141
2.341
2.341
4.541
0.844
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tal
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2.2
646.
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3.8
733.
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738.
678
4.6
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omic
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ssifi
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nt p
aym
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166.
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5.8
240.
231
5.1
315.
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5.0
330.
134
5.1
com
pens
atio
n of
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ploy
ees
75.6
104.3
125.2
156.9
156.9
173.6
185.4
199.8
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ds a
nd se
rvice
s91
.112
1.511
5.015
8.215
8.213
1.414
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whi
ch:
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t cos
ts: E
xter
nal
1.52.6
2.52.9
2.92.6
2.72.8
com
mun
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n (G
&s)
8.43.2
4.04.7
4.74.1
4.44.6
com
pute
r ser
vices
15.5
18.9
19.9
20.8
20.8
20.3
21.5
22.5
cons
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avel
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.222
.626
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.119
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.9O
ther
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ds &
ser
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14.1
21.6
16.1
34.6
34.6
21.3
23.6
24.6
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410.
240
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7.2
Dep
artm
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ount
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on-p
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ouse
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733.
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6
12
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
PART A: sTRATEGIc OVERVIEw
PART B: PROGRAMME AND sUb-PROGRAMME PLANs
14
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
PART b: PROGRAMME AND sUb-PROGRAMME PLANs
6. Programme 1: Administration
6.1 Programme purpose
The purpose of the programme is to provide strategic management and administrative support to the Accounting Officer and the Department.
6.2 Programme Overview
The programme is comprised of the following four sub-programmes:
1) Departmental Management: The purpose of the sub-programme is to provide executive support, strategic leadership and management of the department
2) Corporate and Financial Services: The purpose is to provide effective and efficient human resources, financial and supply chain management and general administrative support services to the Department
3) Information Technology Support: The purpose of the sub-programme is to provide IcT and knowledge management services to the Department
4) Internal Audit and Enterprise Risk Management: The purpose of the sub-programme is to provide Internal Audit and Enterprise Risk Management services to the Department.
6.3 Programme objectives
• To co-ordinate planning, monitoring and reporting on implementation of departmental plans
• To promote internal and external communication on the work of the department
• Achieve unqualified audit opinion on financial statements
• To hire, develop and retain the right people, in the right positions for the department throughout the planning period
• To successfully implement and realise benefits from ICT solutions in doing the work of the department
• To promote good corporate governance practices and management
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DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.1 Su
b-p
rogr
am
me:
Dep
art
men
tal
Ma
na
gem
ent
6.3
.1.1
St
rate
gic
Ma
na
gem
ent
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
Obj
ecti
ve 7
.5.1
To
co-o
rdin
ate
plan
ning
, mon
itor
ing
and
repo
rtin
g on
impl
emen
tati
on o
f de
part
men
tal p
lans
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/ A
ctua
l Per
form
ance
Esti
mat
ed/
Bas
elin
e Pe
rfor
man
ce
2014
-201
5
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
DPM
E str
ateg
ic an
d an
nual
plan
s Ap
prov
ed
strat
egic
and
annu
al pe
rform
ance
plan
s
stra
tegic
Plan
and
AP
P ap
prov
ed a
nd
subm
itted
to N
T an
d Pa
rliam
ent o
n tim
e
201
4-20
19
stra
tegic
Plan
an
d 20
15-1
6 AP
P de
velo
ped
acco
rding
to
Nat
iona
l Tre
asur
y gu
ideli
nes a
nd
have
them
ap
prov
ed b
y Ex
ecut
ing
Auth
ority
and
su
bmitt
ed to
Pa
rliam
ent o
n tim
e ac
cord
ing to
de
adlin
es se
t by
Parli
amen
t
2014
-201
9 st
rate
gic P
lan
and
2015
-16
APP
deve
lope
d ac
cord
ing to
N
atio
nal T
reas
ury
guid
eline
s and
ap
prov
ed b
y th
e Ex
ecut
ing
Auth
ority
and
su
bmitt
ed to
Pa
rliam
ent o
n tim
e ac
cord
ing to
de
adlin
es se
t by
Parli
amen
t
cond
uct a
nnua
l re
view
of s
trate
gic
Plan
s and
APP
as
pres
crib
ed b
y th
e re
levan
t plan
ning
fra
mew
orks
cond
uct a
nnua
l rev
iew o
f stra
tegic
Pl
ans a
nd A
PP p
resc
ribed
by
the
relev
ant p
lannin
g fr
amew
orks
Prog
ress
re
port
s on
impl
emen
tatio
n of
plan
s
Num
ber o
f qu
arte
rly
impl
emen
tatio
n re
port
s
Qua
rter
ly re
port
s app
rove
d by
Exe
cutin
g Au
thor
ity a
nd
subm
itted
to
Nat
iona
l Tre
asur
y, bu
t som
e w
ere
subm
itted
afte
r 30
days
afte
r the
end
of
the
quar
ter
Qua
rter
ly re
port
s app
rove
d by
Exe
cutin
g Au
thor
ity a
nd
subm
itted
to
Nat
iona
l Tre
asur
y w
ithin
30 d
ays
from
the
end
of
the
quar
ter
Qua
rter
ly re
port
s app
rove
d by
Exe
cutin
g Au
thor
ity a
nd
subm
itted
to
Nat
iona
l Tre
asur
y w
ithin
30 d
ays
from
the
end
of
the
quar
ter
Qua
rter
ly re
port
s su
bmitt
ed to
th
e Ex
ecut
ing
Auth
ority
, N
atio
nal T
reas
ury
and
DPM
E w
ithin
30 d
ays f
rom
the
end
of th
e qu
arte
r
Qua
rter
ly re
port
s sub
mitt
ed to
the
Exec
uting
Aut
horit
y, N
atio
nal T
reas
ury
and
DPM
E w
ithin
30 d
ays f
rom
the
end
of th
e qu
arte
r ann
ually
16
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Stra
tegi
c P
lan
Obj
ecti
ve 7
.5.1
To
co-o
rdin
ate
plan
ning
, mon
itor
ing
and
repo
rtin
g on
impl
emen
tati
on o
f de
part
men
tal p
lans
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/ A
ctua
l Per
form
ance
Esti
mat
ed/
Bas
elin
e Pe
rfor
man
ce
2014
-201
5
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Annu
al Re
port
Audi
ted
Annu
al Re
port
Audi
ted
annu
al re
port
app
rove
d an
d su
bmitt
ed o
n tim
e
Audi
ted
Annu
al Re
port
app
rove
d an
d su
bmitt
ed to
N
atio
nal T
reas
ury
and
Parli
amen
t w
ithin
stipu
lated
tim
e fra
mes
Audi
ted
Annu
al Re
port
app
rove
d an
d su
bmitt
ed to
N
atio
nal T
reas
ury
and
Parli
amen
t w
ithin
stipu
lated
tim
e fra
mes
Prod
uce
AR a
nd
subm
it AG
sA fo
r Au
dit a
nd to
NT
and
Parli
amen
t by
due
date
s
Prod
uce
AR a
nd su
bmit
AGsA
for A
udit
and
to N
T an
d Pa
rliam
ent a
nnua
lly b
y du
e da
tes
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sPe
rfor
man
ce
Tar
get
20
15-2
016
Rep
orti
ng
Peri
odM
eans
of
veri
ficat
ion
1st (A
pr-J
une)
2nd (
July
-Sep
t)3rd
(Oct
-Dec
)4th
(Jan
-Mar
ch)
Appr
oved
str
ateg
ic an
d an
nual
perfo
rman
ce
plan
s
cond
uct a
nnua
l re
view
of s
trate
gic
Plan
s and
APP
as
pres
crib
ed b
y th
e re
levan
t plan
ning
fra
mew
orks
Qua
rter
lysig
ned
off A
PP
and
/or s
trate
gic
plan
Revie
w a
nd
prod
uce
1st dra
ft of
stra
tegic
Plan
an
d AP
P an
d su
bmit
to N
T an
d D
PME
Revie
w a
nd
prod
uce
2nd d
raft
of s
trate
gic P
lan
and
APP
and
subm
it to
NT
and
DPM
E
Final
stra
tegic
Plan
an
d AP
P ta
bled
to P
arlia
men
t by
due
date
set b
y Pa
rliam
ent
Num
ber o
f qu
arte
rly
impl
emen
tatio
n re
port
s
Qua
rter
ly re
port
s su
bmitt
ed to
th
e Ex
ecut
ing
Auth
ority
, N
atio
nal T
reas
ury
and
DPM
E w
ithin
30 d
ays f
rom
the
end
of th
e qu
arte
r
Qua
rter
lyAp
prov
ed
quar
terly
repo
rts
align
ed to
the
APP
targ
ets
4th
quar
ter
perfo
rman
ce
repo
rt fo
r 201
5-16
pr
oduc
ed
and
appr
oved
by
the
Mini
ster a
nd
subm
itted
to N
T
1st qua
rter
pe
rform
ance
re
port
for 2
015-
16
prod
uced
an
d ap
prov
ed b
y th
e M
iniste
r and
su
bmitt
ed to
NT
2nd
quar
ter
perfo
rman
ce
repo
rt fo
r 201
5-16
pr
oduc
ed
and
appr
oved
by
the
Mini
ster a
nd
subm
itted
to N
T
3rd
quar
ter
perfo
rman
ce
repo
rt fo
r 201
5-16
pr
oduc
ed
and
appr
oved
by
the
Mini
ster a
nd
subm
itted
to N
T
Audi
ted
Annu
al Re
port
Prod
uce
AR a
nd
subm
it AG
sA fo
r Au
dit a
nd to
NT
and
Parli
amen
t by
due
date
s
Annu
ally
Audi
ted
Annu
al re
port
Prod
uce
AR a
nd
subm
it AG
sA fo
r Au
dit a
nd to
NT
and
Parli
amen
t by
due
date
s
--
-
17
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.1.2
C
om
mu
nic
ati
on
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
obje
ctiv
e 7.
5.2
: To
prom
ote
inte
rnal
and
ext
erna
l com
mun
icat
ion
on t
he w
ork
of t
he d
epar
tmen
t
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
com
mun
icatio
n pl
ans a
nd
repo
rts
of p
ublic
en
gage
men
t ac
tivitie
s
Num
ber o
f co
mm
unica
tion
plan
s, re
port
s an
d st
akeh
olde
r en
gage
men
ts
com
mun
icatio
n st
rate
gy a
nd P
lan
appr
oved
by
Dire
ctor
-Gen
eral
by 3
1 Au
gust
2012
80%
of
com
mun
icatio
n ac
tivitie
s de
scrib
ed in
co
mm
unica
tions
Pl
an im
plem
ente
d by
the
end
of th
e fin
ancia
l yea
r
Annu
al co
mm
unica
tion
Plan
app
rove
d by
D
G b
y 30
Apr
il 20
1470
% o
f act
ivitie
s de
scrib
ed in
co
mm
unica
tions
Pl
an im
plem
ente
d by
the
end
of th
e fin
ancia
l yea
r
Prod
uce
a co
mm
unica
tion
plan
ann
ually
and
re
port
on
its
impl
emen
tatio
n w
ithin
30 d
ays
of e
nd o
f eac
h qu
arte
r of t
he
finan
cial y
ear.
To p
rodu
ce a
com
mun
icatio
n pl
an a
nnua
lly a
nd re
port
on
its
impl
emen
tatio
n w
ithin
30 d
ays o
f end
of
eac
h qu
arte
r of t
he fi
nanc
ial ye
ar.
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
t
201
5-20
16R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f co
mm
unica
tion
plan
s, re
port
s an
d st
akeh
olde
r en
gage
men
ts
Prod
uce
a co
mm
unica
tion
plan
ann
ually
and
re
port
on
its
impl
emen
tatio
n w
ithin
30 d
ays
of e
nd o
f eac
h qu
arte
r of t
he
finan
cial y
ear..
Qua
rter
ly Ap
prov
ed
com
mun
icatio
n Pl
an
Qua
rter
ly re
port
s ali
gned
to th
e Im
plem
enta
tion
Plan
Prod
uce
annu
al co
mm
unica
tion
Plan
Impl
emen
t 25
%
of a
ctivi
ties
and
prod
uce
quar
terly
re
port
Impl
emen
t 40
%
of a
ctivi
ties
and
prod
uce
quar
terly
re
port
Impl
emen
t 50
%
of a
ctivi
ties
and
prod
uce
quar
terly
re
port
Impl
emen
t 70
%
of a
ctivi
ties
and
prod
uce
quar
terly
re
port
18
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.2 Su
b-p
rogr
am
me:
Co
rpo
rate
an
d F
ina
nci
al
Serv
ices
6.3.2.1OfficeoftheCFO
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
obje
ctiv
e 7.
5.3:
To
achi
eve
unqu
alifi
ed a
udit
opi
nion
on
finan
cial
sta
tem
ents
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Finan
cial
stat
emen
ts an
d re
port
s
Mon
thly
and
annu
al fin
ancia
l re
port
s and
sta
tem
ents
clea
n au
dit
clea
n au
dit
Audi
t for
201
4-15
in
prog
ress
Obt
ain a
n un
quali
fied
audi
t op
inion
and
no
mat
erial
find
ings o
n fin
ancia
l sta
tem
ents
annu
ally
Obt
ain a
n un
quali
fied
audi
t opi
nion
and
no m
ater
ial fi
nding
s on
finan
cial
state
men
ts an
nuall
y
Repo
rts o
n pa
ymen
t of
supp
liers
% o
f inv
oice
s paid
w
ithin
30 d
ays
New
New
New
All v
alid
invoi
ces
paid
with
in 30
day
s Al
l vali
d inv
oice
s paid
with
in 30
day
s
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Mon
thly
and
annu
al fin
ancia
l re
port
s and
sta
tem
ents
Obt
ain a
n un
quali
fied
audi
t op
inion
and
no
mat
erial
find
ings
on fi
nanc
ial
state
men
ts an
nuall
y
Qua
rter
ly an
d An
nual
AG A
udit
Repo
rtAc
cura
te a
nnua
l fin
ancia
l sta
tem
ents
com
piled
and
su
bmitt
ed to
the
AG a
nd to
Nat
iona
l Tr
easu
ry (N
T) b
y
31 M
ay 2
015
1st qua
rter
In
terim
Fina
ncial
st
atem
ents
subm
itted
to N
T by
31
July
2015
2nd q
uart
er
Inte
rim F
inanc
ial
stat
emen
ts su
bmitt
ed to
NT
by 3
1 O
ctob
er
2015
3rd q
uart
er
Inte
rim F
inanc
ial
stat
emen
ts su
bmitt
ed to
NT
by 3
1 Jan
uary
20
16
% o
f inv
oice
s pa
id w
ithin
30
days
All v
alid
invoi
ces
paid
with
in 30
da
ys
Qua
rter
ly Re
port
on
paym
ent o
f su
pplie
rs
Prod
uce
quar
terly
re
port
ing sh
owing
tre
nds o
f pay
men
t of
supp
liers
who
su
bmitt
ed a
vali
d inv
oice
Prod
uce
quar
terly
re
port
ing sh
owing
tre
nds o
f pay
men
t of
supp
liers
who
su
bmitt
ed a
vali
d inv
oice
Prod
uce
quar
terly
re
port
ing
show
ing tr
ends
of
pay
men
t of
supp
liers
who
su
bmitt
ed a
vali
d inv
oice
Prod
uce
quar
terly
re
port
ing
show
ing tr
ends
of
pay
men
t of
supp
liers
who
su
bmitt
ed a
vali
d inv
oice
19
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.2.2
H
um
an
Res
ou
rce
ma
na
gem
ent
an
d d
evel
op
men
t
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c Obj
ecti
ve7.
5.4
: To
hire
, dev
elop
and
reta
in th
e ri
ght p
eopl
e, in
the
righ
t pos
itio
ns fo
r the
dep
artm
ent t
hrou
ghou
t th
e pl
anni
ng
peri
od
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
hR
impl
emen
tatio
n re
port
s
Aver
age
% o
f fu
nded
pos
ts in
PERs
AL w
hich
are
vaca
nt o
ver a
qu
arte
r (Va
canc
y ra
te)
13%
at 2
0 Fe
brua
ry 2
013
Less
than
10%
on
aver
age
over
the
full fi
nanc
ial ye
ar
10%
or l
ess o
n av
erag
e ov
er th
e fu
ll fina
ncial
year
Main
tain
a va
canc
y ra
te o
f 10%
or
less a
nnua
lly
Main
tain
a va
canc
y ra
te o
f 10%
or l
ess
annu
ally
Num
ber o
f int
erns
en
rolle
d on
ann
ual
basis
5% o
r mor
e (o
f th
e ap
prov
ed
fund
ed p
ost
esta
blish
men
t) of
inte
rns a
re
appo
inted
ann
ually
in
the
depa
rtm
ent
5% o
r mor
e (o
f the
app
rove
d fu
nded
po
st es
tabli
shm
ent)
of in
tern
s are
ap
point
ed a
nnua
lly in
the
depa
rtm
ent
% o
f per
form
ance
ag
reem
ents
and
repo
rts s
ubm
itted
on
tim
e
99%
100%
Ac
hieve
90%
su
bmiss
ions
of
perfo
rman
ce
agre
emen
ts,
revie
ws a
nd
asse
ssm
ents
by
due
date
s
Achie
ve 9
0%
subm
issio
ns o
f pe
rform
ance
ag
reem
ents,
re
view
s and
as
sess
men
ts by
du
e da
tes
Achie
ve 9
0% su
bmiss
ions
of
perfo
rman
ce a
gree
men
ts, re
view
s and
as
sess
men
ts by
due
dat
es
% ta
rget
s of
wor
kplac
e sk
ills
plan
ach
ieved
90%
80%
by
the
end
of
the
finan
cial y
ear
wsP
app
rove
d by
D
G b
y 30
Apr
il 20
14Ac
hieve
80%
of
targ
ets i
n th
e wsP
by
the
end
of th
e fin
ancia
l yea
r
wsP
app
rove
d by
D
G b
y 30
Apr
il 20
15Ac
hieve
80%
of
targ
ets i
n th
e wsP
by
the
end
of th
e fin
ancia
l yea
r
wsP
app
rove
d by
DG
by
30 A
pril o
f ea
ch ye
ar
Achie
ve 8
0% o
f tar
gets
in th
e wsP
by
the
end
of e
ach
the
finan
cial y
ear
20
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Stra
tegi
c Obj
ecti
ve7.
5.4
: To
hire
, dev
elop
and
reta
in th
e ri
ght p
eopl
e, in
the
righ
t pos
itio
ns fo
r the
dep
artm
ent t
hrou
ghou
t th
e pl
anni
ng
peri
od
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
% o
f disc
iplin
ary
case
s fina
lised
w
ithin
the
timef
ram
e
Reso
lve a
ll di
scip
linar
y ca
ses
with
90
days
of
the
case
s bein
g ini
tiate
d
Reso
lve a
ll disc
iplin
ary
case
s with
90
days
of t
he c
ases
bein
g ini
tiate
d
% o
f sM
s m
embe
rs
subm
itting
fina
ncial
di
sclo
sure
s
100%
com
plian
ce
in su
bmiss
ion
of
finan
cial in
tere
sts
by a
ll des
ignat
ed
empl
oyee
s with
in th
e sp
ecifie
d tim
e fra
mes
100%
com
plian
ce in
subm
issio
n of
fin
ancia
l inte
rests
by
all d
esign
ated
em
ploy
ees w
ithin
the
spec
ified
time
fram
es
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
s T
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Aver
age
% o
f fu
nded
pos
ts in
PERs
AL w
hich
are
vaca
nt
over
a q
uart
er
(Vac
ancy
rate
)
Main
tain
a va
canc
y ra
te o
f les
s tha
n 10
% a
nnua
lly
Qua
rter
lyPE
RsAL
Es
tabli
shm
ent
Repo
rt
10%
or l
ess o
n av
erag
e ov
er th
e qu
arte
r
10%
or l
ess o
n av
erag
e ov
er th
e qu
arte
r
10%
or l
ess o
n av
erag
e ov
er th
e qu
arte
r
10%
or l
ess o
n av
erag
e ov
er th
e qu
arte
r
Num
ber o
f int
erns
enr
olled
on
ann
ual b
asis
5% o
r mor
e (o
f th
e ap
prov
ed
fund
ed p
ost
esta
blish
men
t) of
inte
rns a
re
appo
inted
ann
ually
in
the
depa
rtm
ent
Annu
ally
Pers
al re
port
s and
m
anua
l dat
a ba
se
21
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Perf
orm
ance
In
dica
tor/
s T
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
% o
f pe
rform
ance
ag
reem
ents
and
repo
rts
subm
itted
on
time
Achie
ve 9
0%
subm
issio
ns o
f pe
rform
ance
ag
reem
ents,
re
view
s and
as
sess
men
ts by
du
e da
tes
Qua
rter
lyPM
Ds A
sses
smen
t Re
port
90%
of
agre
emen
ts co
nclud
ed a
nd
subm
itted
to h
R by
31
May
201
5
90%
of p
revio
us
year
ass
essm
ents
mod
erat
ed
and
resu
lts
com
mun
icate
d by
30
sept
embe
r 20
15
90%
of M
id Te
rm
Perfo
rman
ce
Revie
ws
conc
luded
by
31
Oct
ober
201
5
90%
of d
raft
perfo
rman
ce
agre
emen
ts su
bmitt
ed to
hR
by 3
1 M
arch
201
6
% ta
rget
s of
wor
kplac
e sk
ills
plan
ach
ieved
wsP
app
rove
d by
D
G b
y 30
Apr
il 20
15
Achie
ve 8
0% o
f ta
rget
s in
the w
sP
by th
e en
d of
the
finan
cial y
ear
Qua
rter
lyTr
aining
Rep
orts
Prod
uce w
sP a
nd
subm
it to
DG
for
appr
oval
10%
of w
sP
targ
ets a
chiev
ed
30%
60%
80
%
% o
f disc
iplin
ary
case
s fina
lised
w
ithin
the
timef
ram
e
Reso
lve a
ll di
scip
linar
y ca
ses
with
90
days
of
the
case
s bein
g ini
tiate
d
Annu
ally
Appr
oved
de
viatio
ns o
r di
scip
linar
y ac
tion
take
n in
case
s of
non-
com
plian
ce
conc
lude
disc
iplin
ary
case
s with
in th
e sti
pulat
ed ti
me
fram
es
conc
lude
disc
iplin
ary
case
s with
in th
e sti
pulat
ed ti
me
fram
es
conc
lude
disc
iplin
ary
case
s with
in th
e sti
pulat
ed ti
me
fram
es
conc
lude
disc
iplin
ary
case
s with
in th
e sti
pulat
ed ti
me
fram
es
% o
f sM
s m
embe
rs
subm
itting
fin
ancia
l di
sclo
sure
s
100%
com
plian
ce
in su
bmiss
ion
of
finan
cial in
tere
sts
by a
ll des
ignat
ed
empl
oyee
s with
in th
e sp
ecifie
d tim
e fra
mes
Annu
ally
Finan
cial
Disc
losu
res
e-fill
ing s
yste
m
repo
rts
100%
--
-
22
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.3 Su
b-p
rogr
am
me:
In
form
ati
on
Tec
hn
olo
gy S
up
po
rt
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c O
bjec
tive
7.5
.5:
To im
plem
ent
and
real
ise
bene
fits
from
ICT
sol
utio
ns in
doi
ng t
he w
ork
of t
he d
epar
tmen
t
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
secu
re Ic
T sy
stem
s and
ef
fect
ive
Infra
struc
ture
pl
an
% a
chiev
emen
t of
IcT
syste
ms
stand
ards
as
stipu
lated
in
the
stand
ards
do
cum
ent
Non
e- b
ecau
se
syste
m st
anda
rds
wer
e no
t yet
in
plac
e
Prod
uce
4 qu
arte
rly re
port
s an
nuall
y in
dica
ting
85%
ach
ievem
ent
of Ic
T sy
stem
s sta
ndar
ds o
n av
erag
e du
ring
the
cour
se o
f the
fin
ancia
l yea
r
Prod
uce
4 qu
arte
rly re
port
s an
nuall
y in
dica
ting
85%
ach
ievem
ent
of Ic
T sy
stem
s sta
ndar
ds o
n av
erag
e du
ring
the
cour
se o
f the
fin
ancia
l yea
r
Prod
uce
4 qu
arte
rly re
port
s an
nuall
y in
dica
ting
85%
ach
ievem
ent
of Ic
T sy
stem
s sta
ndar
ds o
n av
erag
e du
ring
the
cour
se o
f the
fin
ancia
l yea
r
Prod
uce
4 qu
arte
rly re
port
s ann
ually
ind
icatin
g 85
% a
chiev
emen
t of I
cT
syste
ms s
tand
ards
on
aver
age
durin
g th
e co
urse
of t
he fi
nanc
ial ye
ar
IcT
busin
ess
appl
icatio
ns
deve
lopm
ent,
enha
ncem
ent
and
main
tena
nce
% o
f sys
tem
s av
ailab
ility
No
busin
ess
appl
icatio
ns p
lan
in pl
ace
but t
hree
ou
t of fi
ve p
lanne
d ne
w b
usine
ss
appl
icatio
ns w
ere
impl
emen
ted,
and
two
wer
e ca
ncell
ed o
r po
stpon
ed
Appr
oved
bu
sines
s ap
plica
tions
plan
80%
of a
ctivi
ties
in th
e pl
an
impl
emen
ted
by
the
end
of th
e fin
ancia
l yea
r
busin
ess
appl
icatio
ns p
lan
prod
uced
and
ap
prov
ed b
y th
e cI
O b
y 30
June
20
14
80%
of a
ctivi
ties
in th
e pl
an
impl
emen
ted
by
the
end
of th
e fin
ancia
l yea
r
Achie
ve a
n av
erag
e of
85%
sy
stem
s ava
ilabi
lity
on a
nnua
l bas
is m
easu
red
by
repo
rts p
rodu
ced
quar
terly
as
gene
rate
d by
the
syste
m
Achie
ve a
n av
erag
e of
85%
syste
ms
avail
abilit
y on
ann
ual b
asis
mea
sure
d by
repo
rts p
rodu
ced
quar
terly
as
gene
rate
d by
the
syste
m
23
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
% a
chiev
emen
t of
IcT
syste
ms
stand
ards
as
stipu
lated
in
the
stand
ards
do
cum
ent
Prod
uce
4 qu
arte
rly re
port
s an
nuall
y in
dica
ting
85%
ach
ievem
ent
of Ic
T sy
stem
s sta
ndar
ds o
n av
erag
e du
ring
the
cour
se o
f the
fin
ancia
l yea
r
Qua
rter
lyQ
uart
erly
repo
rts
of Ic
T sy
stem
s sta
ndar
ds
11
11
% o
f sys
tem
s av
ailab
ility
Achie
ve a
n av
erag
e of
85%
sy
stem
s ava
ilabi
lity
on a
nnua
l bas
is m
easu
red
by
repo
rts p
rodu
ced
quar
terly
as
gene
rate
d by
the
syste
m
Qua
rter
lybu
sines
s ap
plica
tions
plan
pr
ogre
ss re
port
busin
ess
appl
icatio
n pl
an
prod
uced
and
ap
prov
ed b
y cI
O.
Prod
uced
a re
port
ind
icatin
g 20
% a
chiev
emen
t of
targ
ets i
n th
e bu
sines
s ap
plica
tions
plan
Prod
uced
a re
port
ind
icatin
g 40
% a
chiev
emen
t of
targ
ets i
n th
e bu
sines
s ap
plica
tions
plan
Prod
uced
a re
port
ind
icatin
g 60
% a
chiev
emen
t of
targ
ets i
n th
e bu
sines
s ap
plica
tions
plan
Prod
uced
a re
port
ind
icatin
g 80
% a
chiev
emen
t of
targ
ets i
n th
e bu
sines
s ap
plica
tions
plan
24
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.3
.4 Su
b-p
rogr
am
me
Inte
rna
l A
ud
it a
nd
En
terp
rise
Ris
k M
an
age
men
t
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c O
bjec
tive
7.5
.6:
To p
rom
ote
good
cor
pora
te g
over
nanc
e pr
acti
ces
and
man
agem
ent
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Risk
plan
and
qu
arte
rly ri
sk
man
agem
ent
repo
rts
Appr
oved
risk
pl
an a
nd R
isk
man
agem
ent
repo
rts
Risk
regis
ter
appr
oved
by
Risk
M
anag
emen
t co
mm
ittee
by
31
Mar
ch 2
012
Risk
regis
ter
appr
oved
by
Risk
M
anag
emen
t co
mm
ittee
by
31
Mar
ch 2
013
Risk
regis
ter
upda
ted
and
appr
oved
by
Risk
M
anag
emen
t co
mm
ittee
by
31
Mar
ch 2
014
• co
nduc
t ann
ual
risk
asse
ssm
ent/
revie
w a
nd
prod
uce
a 3
year
rollin
g str
ateg
ic ris
k m
anag
emen
t pl
an.
• Pr
oduc
e an
nual
risk
impl
emen
tatio
n pl
an a
nd
quar
terly
risk
im
plem
enta
tion
repo
rts
• co
nduc
t ann
ual r
isk a
sses
smen
t/re
view
and
pro
duce
a 3
year
rollin
g str
ateg
ic ris
k m
anag
emen
t plan
.•
Prod
uce
annu
al ris
k im
plem
enta
tion
plan
and
qua
rter
ly ris
k im
plem
enta
tion
repo
rts
Inte
rnal
Audi
t Pl
an a
nd
quar
terly
m
onito
ring
repo
rts
Appr
oved
Inte
rnal
Audi
t Plan
an
d qu
arte
rly
mon
itorin
g re
port
s
Rollin
g 3-
year
str
ateg
ic int
erna
l au
dit p
lan a
nd
annu
al au
dit p
lan
appr
oved
by A
udit
com
mitt
ee b
y 31
D
ecem
ber 2
011
3-ye
ar st
rate
gic
rollin
g int
erna
l au
dit p
lan a
nd
annu
al au
dit p
lan
prod
uced
and
su
bmitt
ed fo
r ap
prov
al b
y Aud
it co
mm
ittee
by
31
Aug
ust 2
012
3 ye
ar ro
lling
str
ateg
ic int
erna
l au
dit p
lan
and
an
annu
al
impl
emen
tatio
n au
dit p
lan
prod
uced
and
su
bmitt
ed fo
r ap
prov
al by
the
Audi
t com
mitt
ee
by 3
0 Ju
ne 2
013
• Pr
oduc
e a
3
year
rollin
g
strat
egic
inter
nal
audi
t plan
an
d su
bmit
to th
e Au
dit
com
mitt
ee fo
r ap
prov
al by
30
June
201
5•
Qua
rter
ly au
dit
impl
emen
tatio
n re
port
s ap
prov
ed b
y Ex
ecut
ing
Auth
ority
• Pr
oduc
e a
3 ye
ar ro
lling
stra
tegic
int
erna
l aud
it pl
an a
nd su
bmit
to th
e Au
dit c
omm
ittee
for a
ppro
val b
y 30
Ju
ne o
f eac
h ye
ar•
Qua
rter
ly au
dit i
mpl
emen
tatio
n re
port
s app
rove
d by
Exe
cutin
g Au
thor
ity
25
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Appr
oved
risk
pl
an a
nd ri
sk
man
agem
ent
repo
rts
• co
nduc
t ann
ual
risk
asse
ssm
ent/
revie
w a
nd
prod
uce
a 3
year
rollin
g str
ateg
ic ris
k m
anag
emen
t pl
an.
• Pr
oduc
e an
nual
risk
impl
emen
tatio
n pl
an a
nd
quar
terly
risk
im
plem
enta
tion
repo
rts
Qua
rter
ly an
d An
nuall
y•
Risk
m
anag
emen
t Pl
an.
• U
pdat
ed R
isk
regis
ter.
• Q
uart
erly
prog
ress
repo
rts
• M
inute
s of R
Mc
mee
ting
whe
re
regis
ter w
as
appr
oved
4th q
uart
er ri
sk
asse
ssm
ent r
epor
t su
bmitt
ed to
Ri
sk a
nd A
udit
com
mitt
ee b
y
31 M
arch
201
5
Risk
Im
plem
enta
tion
plan
for fi
nanc
ial
year
201
5-16
1st qua
rter
risk
as
sess
men
t rep
ort
subm
itted
to
Risk
and
Aud
it co
mm
ittee
by
31
July
2015
2nd q
uart
er ri
sk
asse
ssm
ent r
epor
t su
bmitt
ed to
Ri
sk a
nd A
udit
com
mitt
ee b
y
30 s
epte
mbe
r 20
15
3rd q
uart
er ri
sk
asse
ssm
ent r
epor
t su
bmitt
ed to
Ri
sk a
nd A
udit
com
mitt
ee b
y 31
D
ecem
ber 2
015
Upd
ated
risk
re
giste
r app
rove
d by
31
Mar
ch 2
016
Appr
oved
In
tern
al Au
dit
Plan
and
qu
arte
rly
mon
itorin
g re
port
s
• Pr
oduc
e a
3
year
rollin
g
strat
egic
inter
nal
audi
t plan
an
d su
bmit
to th
e Au
dit
com
mitt
ee fo
r ap
prov
al by
30
June
201
5•
Qua
rter
ly au
dit
impl
emen
tatio
n re
port
s ap
prov
ed b
y Ex
ecut
ing
Auth
ority
Qua
rter
ly an
d An
nuall
y•
Inte
rnal
Audi
t Pl
an.
• Q
uart
erly
prog
ress
repo
rts
• M
inute
s of A
udit
com
mitt
ee
mee
ting
whe
re
the
plan
and
qu
arte
rly
repo
rts w
ere
appr
oved
Dev
elop
3 ye
ar
strat
egic
and
annu
al pl
an a
nd
subm
it to
Aud
it co
mm
ittee
for
appr
oval
by
30 Ju
ne 2
015
1st qua
rter
Inte
rnal
Audi
t pro
gres
s re
port
subm
itted
to
Aud
it co
mm
ittee
by
31
July
2015
2nd q
uart
er
Inte
rnal
Audi
t pr
ogre
ss re
port
su
bmitt
ed to
Au
dit c
omm
ittee
by
30
sept
embe
r 20
15
3rd q
uart
er
Inte
rnal
Audi
t pr
ogre
ss re
port
su
bmitt
ed to
Au
dit c
omm
ittee
by
31
Dec
embe
r 20
15
26
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6.4
R
eco
nci
lin
g p
erfo
rma
nce
ta
rget
s w
ith
th
e B
ud
get
an
d M
TE
F
The
spen
ding
focu
s of t
he a
dmini
strat
ion
prog
ram
me
will
be o
n str
engt
henin
g ad
mini
strat
ive a
nd c
orpo
rate
supp
ort s
ervic
es to
supp
ort t
he a
dditio
nal f
unct
ions
take
n on
du
ring
the
natio
nal m
acro
reor
ganiz
atio
n of
the
state
pro
ject. T
he p
rogr
amm
e ha
s a b
udge
t of R
81.9
milli
on in
the
2014
-15
finan
cial y
ear, w
hich
is ex
pect
ed to
dec
reas
e to
78
.5 m
illion
ove
r the
MTE
F pe
riod.
This
is m
ainly
due
to th
e im
plem
enta
tion
of c
abine
t app
rove
d bu
dget
redu
ctio
ns a
nd o
nce
off r
eloca
tion
costs
incu
rred
in th
e 20
14-1
5 fin
ancia
l yea
r
AD
MIN
IST
RA
TIO
N
Sub-
prog
ram
mes
Aud
ited
out
com
eA
djus
ted
App
ropr
iati
onM
ediu
m-t
erm
exp
endi
ture
est
imat
e
Ran
d m
illio
n20
11-1
220
12-1
320
13-1
420
14-1
520
15-1
620
16-1
720
17-1
8
Dep
artm
enta
l Man
agem
ent
11.0
13.5
11.5
15.8
9.810
.511
.3
corp
orat
e an
d Fin
ancia
l ser
vices
11.9
18.1
21.9
36.3
36.4
38.3
40.9
Info
rmat
ion T
echn
olog
y su
ppor
t11
.727
.228
.626
.920
.221
.722
.5
Inte
rnal
Audi
t and
Ent
erpr
ise R
isk M
anag
emen
t3.2
1.31.6
3.03.4
3.63.8
Tota
l37
.960
.263
.581
.969
.874
.178
.5
27
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7. Programme 2: Outcomes Monitoring and Evaluation (OME)
7.1 Programme purpose
The purpose of the programme is to advance the strategic agenda of government through the development and implementation of the outcomes system, monitoring and reporting on progress in the implementation of priority outcomes and evaluating the impact of government policies, programmes and plans.
7.2 Programme Overview
The programme consists of the following three sub-programmes:
1) Programme Management for Outcomes Monitoring and Evaluation
The purpose of the sub-programme is to provide management and administrative support to the branch.
2) Outcomes Support
The purpose of the sub-programme is to coordinate and manage the outcomes system and support departments, other spheres of government, clusters and cabinet committees to identify and address blockages in achieving the outcomes. The sub-programme is comprised of:
• Outcomes Facilitation: To support the implementation of the outcomes approach through Performance Agreements with Ministers, development and monitoring of delivery agreements and support to implementation forums as well as the implementation of special projects
• Local Government Performance Assessment: To measure, and support improved management and operational performance in municipalities through the development, implementation and maintenance of a local government management improvement model and tool
• Operation Phakisa: To fast-track implementation through facilitation of production of detailed low level plans for cross-cutting issues, coupled with improved project management processes
• Socioeconomic Impact Assessment System: To ensure socio-economic impact assessments of both new and existing policy, legislation, and regulations are conducted to ensure alignment with the NDP and to ensure that unintended consequences are reduced
• Programme of Action: To promote the use of credible data for reporting, monitoring, evaluation and communication of government’s priorities.
3) Evaluation and Research
The purpose of the sub-programme is to establish and support an effective national evaluation system and influence the research system to inform government’s work. The sub-programme focuses on:
• supporting the government-wide evaluation system and assisting government departments to undertake appropriate evaluations and implement the findings
• Influencing the wider national research system to support the MTSF/NDP, as well as supporting specific research projects.
28
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3 Programme objectives
• To pursue the development and advanced agenda of government through outcomes planning, monitoring and reporting
• To provide advisory services and support to the executive
• To provide support to improve performance of local government
• To support the Cabinet Office and other departments to implement the Social Economic Impact Assessment System (sEIAs)
• To conduct evaluations and research aimed at improving the performance of government programmes
29
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1 S
ub
-pro
gra
mm
e: P
rogr
am
me
Ma
na
gem
ent
for
Ou
tco
mes
Mo
nit
ori
ng
an
d E
valu
ati
on
7.3
.1.1
O
utc
om
es S
up
po
rt
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c Pla
n O
bjec
tive
8.6.
1: T
o pu
rsue
the d
evel
opm
ent a
nd ad
vanc
e age
nda o
f gov
ernm
ent t
hrou
gh o
utco
mes
pla
nnin
g, m
onit
orin
g and
re
port
ing
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/Bas
elin
e Pe
rfor
man
ce
2014
-201
5
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
MTs
F an
d D
elive
ry
Agre
emen
ts
Num
ber o
f re
vised
Med
ium
Term
stra
tegic
Fr
amew
ork
( M
TsF)
cha
pter
s an
d/or
relat
ed
Deli
very
Ag
reem
ents
Deli
very
Ag
reem
ents
re
view
ed a
nd
revis
ed w
here
ne
cess
ary
by th
e Im
plem
enta
tion
Foru
ms,
supp
orte
d by
D
PME,
by M
arch
20
13
ND
P 20
30
trans
lated
into
ne
w M
TsF
2014
-201
9 by
M
arch
201
4
MTs
F 20
14-2
019
subm
itted
for
appr
oval
by th
e ne
w c
abine
t D
ecem
ber 2
014
Deli
very
Agr
eem
ents
for 2
014-
2019
for
the
14 g
over
nmen
t ou
tcom
es p
rodu
ced
in co
llabo
ratio
n w
ith c
oord
inatin
g go
vern
men
t de
part
men
ts by
end
M
arch
201
5, un
less
the
coor
dina
ting
depa
rtm
ent d
ecid
es to
us
e th
e re
levan
t MTs
F ch
apte
r as t
he d
elive
ry
agre
emen
t
MTs
F an
d/or
Deli
very
Ag
reem
ents
revie
wed
whe
n ne
cess
ary
MTs
F an
d/or
Deli
very
Agr
eem
ents
revie
wed
whe
n ne
cess
ary
Out
com
es
mon
itorin
g re
port
s
Num
ber o
f O
utco
mes
pr
ogre
ss re
port
su
bmitt
ed to
ca
bine
t
4 re
port
s per
ou
tcom
e
(48
repo
rts)
4 re
port
s per
ou
tcom
e
(48
repo
rts)
Prod
uce
1 re
port
s per
ou
tcom
e
(14
repo
rts)
by
31 M
arch
201
4
Prod
uce
3 re
port
s per
ou
tcom
e (4
2 re
port
s) by
31
Mar
ch 2
016
Prod
uce
3 re
port
s per
out
com
e
(42
repo
rts)
by th
e en
d of
Mar
ch e
ach
year
sum
mar
y O
utco
mes
re
port
sum
mar
y O
utco
mes
repo
rt
subm
itted
to
cabi
net
2En
d of
term
re
port
in a
form
of
pre
sent
atio
nTw
enty
year
re
view
of
gove
rnm
ent
publi
shed
sum
mar
y ou
tcom
es
repo
rt fo
r the
14
outc
omes
Prod
uce
1 su
mm
ary
re
port
on
the
impl
emen
tatio
n of
the
out
com
e (1
4 re
port
s) by
31
Mar
ch 2
016
Mid
-term
repo
rt p
rodu
ced
by Ju
ne
2017
and
end
term
repo
rt p
rodu
ced
by
Mar
ch 2
019
30
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f re
vised
Med
ium
Term
stra
tegic
Fr
amew
ork
( M
TsF)
cha
pter
s an
d/or
relat
ed
Deli
very
Ag
reem
ents
MTs
F an
d/or
Deli
very
Ag
reem
ents
revie
wed
whe
n ne
cess
ary
Annu
ally
Proo
f of
subm
issio
n to
ca
bine
tM
TsF
docu
men
t an
d re
vised
D
elive
ry
Agre
emen
ts
-D
raft
MTs
F fin
alise
d an
d su
bmitt
ed to
ca
bine
t Lek
gotla
MTS
F fin
alise
dD
elive
ry
agre
emen
ts fin
alise
d an
d su
bmitt
ed to
Pr
ivate
Offi
ce fo
r su
bmiss
ion
to n
ew
cabi
net
Num
ber o
f O
utco
mes
pr
ogre
ss re
port
su
bmitt
ed to
ca
bine
t
Prod
uce
3 re
port
s pe
r out
com
e (4
2 re
port
s) by
31
Mar
ch 2
016
Qua
rter
lyM
onito
ring
repo
rts
11
-1
sum
mar
y O
utco
mes
re
port
su
bmitt
ed to
ca
bine
t
Prod
uce
1 su
mm
ary
re
port
on
the
impl
emen
tatio
n of
th
e o
utco
me
(14
repo
rts)
by
31 M
arch
201
6
Annu
ally
sum
mar
y ou
tcom
es re
port
-1
-1
31
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1.2
P
OA
Stra
tegi
c Pla
n O
bjec
tive
8.6
.1: T
o pu
rsue
the d
evel
opm
ent a
nd ad
vanc
e age
nda o
f gov
ernm
ent t
hrou
gh o
utco
mes
mon
itor
ing a
nd re
port
ing
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Upd
ated
PO
A,
disp
laying
pr
ogre
ss
repo
rts a
gains
t th
e M
TsF
targ
ets f
or th
e ou
tcom
es
Num
ber o
f O
utco
mes
repo
rts
disp
layed
to th
e pu
blic
on P
OA
syste
m
4 qu
arte
rly
prog
ress
repo
rts
on c
ore
indica
tors
re
flect
ed to
the
publi
c
4 pe
r out
com
ePr
oduc
e an
d pu
blish
3 re
port
s fo
r eac
h ou
tcom
e (e
xclud
ing
outc
omes
for
whic
h th
e re
port
s ar
e cla
ssifie
d)
and
have
them
di
splay
ed to
the
publi
c on
the
web
site
3 re
port
s for
ea
ch o
utco
me
on th
e PO
A sy
stem
(exc
luding
ou
tcom
es fo
r w
hich
the
repo
rts
are
class
ified)
by
31 M
arch
201
6
3 re
port
s for
eac
h ou
tcom
e on
the
POA
syste
m (e
xclud
ing o
utco
mes
for
whic
h th
e re
port
s are
clas
sified
) by
end
of
fina
ncial
year
Out
com
es
data
and
re
port
ing q
uality
as
sess
men
t re
port
Repo
rt o
n O
utco
mes
dat
a an
d re
port
ing
quali
ty
New
New
New
Prod
uce
one
repo
rt o
n qu
ality
as
sess
men
t of
outc
omes
dat
a an
d re
port
ing b
y 31
Mar
ch 2
016
and
pres
ent t
o th
e co
mbi
ned
data
fo
rum
One
repo
rt p
er a
nnum
on
quali
ty
asse
ssm
ent o
f out
com
es d
ata
and
repo
rting
by
end
of e
ach
finan
cial y
ear
Dev
elopm
ent
indica
tors
pu
blica
tion
Dev
elopm
ent
Indi
cato
rs
publi
catio
n
Publi
shed
Ann
ual
Dev
elopm
ent
Indi
cato
rs
Publi
shed
Ann
ual
Dev
elopm
ent
Indi
cato
rs
com
plet
e An
nual
Dev
elopm
ent
Indi
cato
rs
subm
itted
to
cabi
net b
y
31 O
ctob
er 2
014
and
publi
shed
on
DPM
E w
ebsit
e w
ithin
30 d
ays o
f ca
bine
t app
rova
l
Dev
elopm
ent
Indi
cato
rs
prod
uced
and
po
sted
on
DPM
E w
ebsit
e b
y
31 M
arch
201
6
Dev
elopm
ent I
ndica
tors
pub
lishe
d by
31
Mar
ch o
f eac
h ye
ar.
32
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f O
utco
mes
re
port
s di
splay
ed to
the
publi
c on
PO
A sy
stem
3 re
port
s for
ea
ch o
utco
me
on th
e PO
A sy
stem
(exc
luding
ou
tcom
es fo
r w
hich
the
repo
rts
are
class
ified)
by
31
Mar
ch 2
016
Qua
rter
lyRe
port
from
PO
A IT
syste
m12
out
com
es
repo
rts
12 o
utco
mes
re
port
s6
outc
omes
re
port
s12
out
com
es
repo
rts
Repo
rt o
n O
utco
mes
dat
a an
d re
port
ing
quali
ty
Prod
uce
one
repo
rt o
n qu
ality
as
sess
men
t of
outc
omes
dat
a an
d re
port
ing b
y 31
Mar
ch 2
016
and
pres
ent t
o th
e co
mbi
ned
data
fo
rum
Annu
ally
Repo
rt-
--
Repo
rt su
bmitt
ed
to O
ME
bran
ch
Dev
elopm
ent
Indi
cato
rs
publi
catio
n
Dev
elopm
ent
Indi
cato
rs
prod
uced
and
po
sted
on
DPM
E w
ebsit
e b
y
31 M
arch
201
6
Annu
ally
Dev
elopm
ent
Indi
cato
rs-
--
Dev
elopm
ent
Indi
cato
rs
prod
uced
and
po
sted
on
DPM
E w
ebsit
e
33
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1.3
O
per
ati
on
Ph
akis
a
Stra
tegi
c Pla
n O
bjec
tive
8.6
.1: T
o pu
rsue
the d
evel
opm
ent a
nd ad
vanc
e age
nda o
f gov
ernm
ent t
hrou
gh o
utco
mes
mon
itor
ing a
nd re
port
ing
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
12-2
013
2016
-201
720
17-2
018
2018
-201
9
Ope
ratio
n Ph
akisa
labs
Num
ber o
f re
port
s pro
duce
d on
Ope
ratio
n Ph
akisa
labs
co
nduc
ted
New
New
(New
targ
et n
ot
in cu
rren
t plan
s bu
t wor
k sta
rted
). Tw
o lab
s co
nduc
ted
(Oce
ans a
nd
healt
h)
Prod
uce
two
Ope
ratio
n Ph
akisa
La
bs re
port
s by
31 M
arch
201
6
Prod
uce
two
Ope
ratio
n Ph
akisa
Lab
s re
port
s by
31 M
arch
201
6
Ope
ratio
n Ph
akisa
m
onito
ring
repo
rts
Num
ber o
f O
pera
tion
Phak
isa
mon
itorin
g re
port
s
New
New
1 D
ash
boar
d re
port
on
Oce
ans
Econ
omy
on
Ope
ratio
n Ph
akisa
w
ebsit
e
Prod
uce
2 O
pera
tion
Phak
isa in
tera
ctive
da
shbo
ard
repo
rts p
er la
b
and
publi
sh o
n O
pera
tion
Phak
isa
web
site
by 3
1 M
arch
201
6
Prod
uce
2 O
pera
tion
Phak
isa
dash
boar
d re
port
s per
lab
and
pub
lish
on O
pera
tion
Phak
isa w
ebsit
e
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Jul
y-Se
pt)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f re
port
s pro
duce
d on
Ope
ratio
n Ph
akisa
labs
co
nduc
ted
Prod
uce
two
Ope
ratio
n Ph
akisa
La
bs re
port
s by
31
Mar
ch 2
016
Annu
alLa
b Re
port
1-
1-
Num
ber o
f O
pera
tion
Phak
isa
mon
itorin
g re
port
s
Prod
uce
2 O
pera
tion
Phak
isa in
tera
ctive
da
shbo
ard
repo
rts
per l
ab a
nd p
ublis
h on
Ope
ratio
n Ph
akisa
web
site
by
31 M
arch
201
6
Annu
alPu
blish
ed
dash
boar
ds-
1-
1
34
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1.4
A
dvi
sory
ser
vice
s
Stra
tegi
c P
lan
Obj
ecti
ve 8
.6.2
To p
rovi
de a
dvis
ory
serv
ices
and
sup
port
to
the
exec
utiv
e
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Briefi
ng n
otes
an
d re
port
s%
of c
abine
t m
emor
anda
and
re
ques
ts fro
m
politi
cal p
rincip
als
for s
pecifi
c re
port
s for
whic
h br
iefing
not
es
and
repo
rts a
re
prep
ared
100%
100%
Prod
uce
an
aver
age
of 8
0%
of b
riefin
g no
tes
on c
abine
t m
emor
anda
th
roug
hout
the
quar
ters
of t
he
finan
cial y
ear
Prov
ide
quali
ty
advic
e to
pol
itical
princ
ipals
by
prep
aring
brie
fing
note
s on
75%
of
cab
inet
mem
oran
da a
nd
100%
of r
eque
sts
from
pol
itical
princ
ipals
Briefi
ng n
otes
for 7
5% o
f Cab
inet
mem
oran
da
Repo
rts f
or 1
00%
of s
pecifi
c re
ques
ts
% o
f Pre
siden
cy
exec
utive
m
onito
ring
visits
fo
r whic
h b
riefin
g no
tes a
nd re
port
s ar
e pr
epar
ed a
nd
subm
itted
to th
e ex
ecut
ive
100%
(54
note
s an
d re
port
s)10
0%Pr
oduc
e a
n av
erag
e of
80%
of
brie
fing
note
s on
exe
cutiv
e vis
its
thro
ugho
ut th
e qu
arte
rs o
f the
fin
ancia
l yea
r
Prod
uce
an
aver
age
of 8
0%
of b
riefin
g no
tes
on e
xecu
tive
visits
th
roug
hout
the
quar
ters
of t
he
finan
cial y
ear
Prod
uce
an
aver
age
of 8
0% o
f brie
fing
note
s on
exec
utive
visi
ts th
roug
hout
th
e qu
arte
rs o
f the
fina
ncial
year
Num
ber o
f br
iefing
not
es o
n m
ining
tow
ns a
nd
labou
r sen
ding
ar
eas
-N
ew in
dica
tor
Prod
uce
3 br
iefing
no
tes
on th
e sta
tus o
f m
ining
to
wns
and
labo
ur
send
ing a
reas
Prod
uce
3 br
iefing
no
tes
on th
e sta
tus o
f m
ining
to
wns
and
labo
ur
send
ing a
reas
Prod
uce
3 br
iefing
not
es o
n th
e sta
tus
of m
ining
tow
ns a
nd la
bour
send
ing
area
s
35
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
% o
f cab
inet
mem
oran
da
and
requ
ests
from
pol
itical
princ
ipals
for
spec
ific re
port
s fo
r whic
h br
iefing
not
es
and
repo
rts a
re
prep
ared
Prov
ide
quali
ty
advic
e to
pol
itical
princ
ipals
by
prep
aring
brie
fing
note
s on
75%
of
cab
inet
mem
oran
da a
nd
100%
of r
eque
sts
from
pol
itical
princ
ipals
Qua
rter
lyBr
iefing
not
es/
repo
rts
Prod
uce
75%
of
briefi
ng n
otes
on
cab
inet
mem
oran
da a
nd
100%
of b
riefin
g no
tes o
r rep
orts
on sp
ecific
re
ques
ts re
ceive
d
Prod
uce
75%
of
briefi
ng n
otes
on
cab
inet
mem
oran
da a
nd
100%
of b
riefin
g no
tes o
r rep
orts
on sp
ecific
re
ques
ts re
ceive
d
Prod
uce
75%
of
briefi
ng n
otes
on
cab
inet
mem
oran
da a
nd
100%
of b
riefin
g no
tes o
r rep
orts
on sp
ecific
re
ques
ts re
ceive
d
Prod
uce
75%
of
briefi
ng n
otes
on
cab
inet
mem
oran
da a
nd
100%
of b
riefin
g no
tes o
r rep
orts
on sp
ecific
re
ques
ts re
ceive
d
% o
f Pre
siden
cy
exec
utive
m
onito
ring
visits
for w
hich
br
iefing
not
es
and
repo
rts a
re
prep
ared
and
su
bmitt
ed to
th
e ex
ecut
ive
Prod
uce
an
aver
age
of 8
0%
of b
riefin
g no
tes
on e
xecu
tive
visits
th
roug
hout
the
quar
ters
of t
he
finan
cial y
ear
Qua
rter
lyPr
oduc
e a
n av
erag
e of
80%
of
briefi
ng n
otes
on
exec
utive
visi
ts
Prod
uce
an
aver
age
of 8
0% o
f br
iefing
not
es o
n ex
ecut
ive v
isits
Prod
uce
an
aver
age
of 8
0% o
f br
iefing
not
es o
n ex
ecut
ive v
isits
Prod
uce
an
aver
age
of 8
0% o
f br
iefing
not
es o
n ex
ecut
ive v
isits
Num
ber o
f br
iefing
not
es
on m
ining
tow
ns
and
labou
r se
nding
are
as
Prod
uce
3 br
iefing
no
tes
on th
e sta
tus o
f m
ining
to
wns
and
labo
ur
send
ing a
reas
Qua
rter
lyBr
iefing
not
es1
1-
1
36
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1.5
Lo
cal
Go
vern
men
t P
erfo
rma
nce
Ass
essm
ent
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
Obj
ecti
ve 8
.6.3
: To
prov
ide
supp
ort
to im
prov
e pe
rfor
man
ce o
f lo
cal g
over
nmen
t
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Loca
l G
over
nmen
t M
anag
emen
t Im
prov
emen
t M
odel
(LG
MIM
) an
d As
sess
men
t To
ol
Appr
oved
Loc
al G
over
nmen
t M
anag
emen
t Im
prov
emen
t M
odel
-N
ew in
dica
tor
LGM
IM a
ppro
ved
by th
e D
G b
y en
d se
ptem
ber
2014
LGM
IM u
pdat
ed
and
appr
oved
by
DG
by
the
end
of
sept
embe
r 201
6
Annu
al re
view
of L
GM
IM b
y th
e en
d of
sep
tem
ber o
f eac
h ye
ar a
ppro
ved
by
the
DG
Asse
ssm
ent o
f th
e qu
ality
of
man
agem
ent
prac
tices
in
mun
icipa
lities
Num
ber o
f LG
MIM
scor
ecar
ds
com
plet
ed b
y th
e en
d of
the
finan
cial y
ear
10 p
ilot
asse
ssm
ents
Prod
uce
20 L
GM
IM
scor
ecar
ds b
y th
e en
d of
the
finan
cial y
ear
Prod
uce
20
LGM
IM sc
orec
ards
by
the
end
of th
e fin
ancia
l yea
r
2525
2525
LGM
IM re
port
Num
ber o
f LG
MIM
repo
rts
pres
ente
d to
O
utco
me
9 Im
plem
enta
tion
Foru
m
-N
ew in
dica
tor
Prod
uce
and
subm
it 1
LGM
IM
prog
ress
repo
rt
to O
utco
me
9 Im
plem
enta
tion
Foru
m b
y en
d M
arch
201
5
Prod
uce
and
subm
it 1
LGM
IM
repo
rt b
y Ju
ly 20
16
Prod
uce
and
subm
it 1
LGM
IM re
port
w
ithin
3 m
onth
s of
the
end
of e
ach
finan
cial y
ear
37
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Appr
oved
Loc
al G
over
nmen
t M
anag
emen
t Im
prov
emen
t M
odel
LGM
IM u
pdat
ed
and
appr
oved
by
DG
by
the
end
of
sept
embe
r 201
6
Annu
ally
Appr
oved
LG
MIM
-Ap
prov
ed L
GM
IM-
-
Num
ber
of L
GM
IM
scor
ecar
ds
com
plet
ed b
y th
e en
d of
the
finan
cial y
ear
25An
nuall
yco
mpl
eted
sc
orec
ards
--
-25
Num
ber o
f LG
MIM
repo
rts
pres
ente
d to
O
utco
me
9 Im
plem
enta
tion
Foru
m
Prod
uce
and
subm
it 1
LGM
IM
repo
rt b
y Ju
ly 20
16
Annu
ally
LGM
IM re
port
--
-1
38
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.1.6
So
cio
Eco
no
mic
Im
pa
ct A
sses
smen
t Sy
stem
(SE
AIS
)
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c Pla
n O
bjec
tive
: 8.6
.4: T
o su
ppor
t the
Cab
inet
Offi
ce an
d ot
her d
epar
tmen
ts to
impl
emen
t the
Soci
al E
cono
mic
Impa
ct A
sses
smen
t Sy
stem
(SEI
AS)
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Annu
al re
port
on
ext
ent t
o w
hich
majo
r ne
w la
ws a
nd
regu
latio
ns
unde
rwen
t sE
AIs,
learn
ings f
rom
th
e pr
oces
s, an
d w
here
ne
cess
ary
m
odific
atio
ns
socio
Eco
nom
ic Im
pact
As
sess
men
t stu
dy
(sEA
Is) a
nnua
l re
port
app
rove
d by
the
DG
--
New
indi
cato
rPr
oduc
e an
nual
repo
rt
show
ing s
uppo
rt
for 8
0% o
f re
ques
ted
impa
ct
asse
ssm
ents
100%
of
requ
este
d im
pact
ass
essm
ents
supp
orte
d
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
socio
Eco
nom
ic Im
pact
As
sess
men
t st
udy
(sEA
Is)
annu
al re
port
ap
prov
ed b
y th
e D
G
Prod
uce
annu
al re
port
sh
owing
sup
port
fo
r 80%
of
requ
este
d im
pact
as
sess
men
ts
Annu
ally
Annu
al sE
AIs
repo
rt a
nd
indivi
dual
impa
ct
asse
ssm
ent
repo
rts
--
-O
ne a
nnua
l re
port
39
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.3
.2 Su
b-p
rogr
am
me:
Eva
lua
tio
n a
nd
Res
earc
h
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c O
bjec
tive
8.6
.5:
To c
ondu
ct e
valu
atio
ns a
nd r
esea
rch
aim
ed a
t im
prov
ing
the
perf
orm
ance
of
gove
rnm
ent
prog
ram
mes
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Evalu
atio
n Pl
ans,
repo
rts a
nd
impr
ovem
ent
plan
s
Nat
iona
l Ev
aluat
ion
Plan
ap
prov
ed b
y ca
bine
t
2013
-14
Nat
iona
l Ev
aluat
ion
Plan
app
rove
d by
cab
inet i
n D
ecem
ber
2012
2014
-15
Nat
iona
l Ev
aluat
ion
Plan
ap
prov
ed b
y ca
bine
t by
Dec
embe
r 201
3
2015
-16
Nat
iona
l Ev
aluat
ion
Plan
app
rove
d by
cab
inet i
n D
ecem
ber 2
014
2016
-17
Nat
iona
l Ev
aluat
ion
Plan
ap
prov
ed b
y ca
bine
t by
Mar
ch
2016
Nat
iona
l Eva
luatio
n Pl
an a
ppro
ved
by
Cabi
net b
y M
arch
of t
he p
rior fi
nanc
ial
year
Num
ber o
f pr
ovinc
es
with
Pro
vincia
l Ev
aluat
ion
Plan
s
2 Pr
ovinc
ial
Evalu
atio
n Pl
ans
pilo
ted
in w
cap
e an
d G
aute
ng
2 Pr
ovinc
es h
ave
Evalu
atio
n Pl
ans
by M
arch
201
4
5 Pr
ovinc
es h
ave
Ev
aluat
ion
Plan
s by
Mar
ch 2
015
(3
new
pro
vince
s)
7 Pr
ovinc
ial
Evalu
atio
n Pl
ans
cove
ring
2016
-17
app
rove
d by
D
irect
or G
ener
al
OtP
or E
XCO
by
Mar
ch 2
016
7 Pr
ovinc
es
have
Ev
aluat
ion
Plan
s by
Mar
ch o
f ea
ch ye
ar
7 Pr
ovinc
es
have
Ev
aluat
ion
Plan
s by
Mar
ch o
f ea
ch ye
ar
8 Pr
ovinc
es
have
Pr
ovinc
ial
Evalu
atio
n Pl
ans b
y M
arch
of
each
year
Num
ber o
f ev
aluat
ion
repo
rts
appr
oved
by
evalu
atio
n ste
ering
co
mm
ittee
s
1 ev
aluat
ion
unde
rtak
en b
ut
not c
ompl
eted
78
88
88
Num
ber o
f im
prov
emen
t pl
ans p
rodu
ced
16
48
88
8
Rese
arch
re
port
sN
umbe
r of
rese
arch
as
signm
ents
com
plet
ed b
y th
e en
d of
the
finan
cial y
ear
21 re
sear
ch in
puts
for t
he 2
0 ye
ar
revie
w
21 re
sear
ch
pape
rs fi
nalis
ed2
2 re
sear
ch
assig
nmen
ts co
mpl
eted
2 re
sear
ch
assig
nmen
ts co
mpl
eted
2 re
sear
ch
assig
nmen
ts co
mpl
eted
2 re
sear
ch
assig
nmen
ts co
mpl
eted
40
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Nat
iona
l Ev
aluat
ion
Plan
ap
prov
ed b
y ca
bine
t
2016
-17
Nat
iona
l Ev
aluat
ion
Plan
ap
prov
ed b
y ca
bine
t by
Mar
ch
2016
Annu
ally
cabi
net a
ppro
ved
Nat
iona
l Ev
aluat
ion
Plan
call f
or 2
016-
17
to 2
018-
19 P
lan
launc
hed
Evalu
atio
ns
reco
mm
ende
d fo
r 20
16-1
7 to
201
8-19
Plan
-20
16-1
7 N
atio
nal
Evalu
atio
n Pl
an
appr
oved
by
cabi
net
Num
ber o
f pr
ovinc
es
with
Pro
vincia
l Ev
aluat
ion
Plan
s
7 Pr
ovinc
ial
Evalu
atio
n Pl
ans
cove
ring
2016
-17
app
rove
d by
D
irect
or G
ener
al O
tP o
r EX
cO b
y M
arch
201
6
Annu
ally
Prov
incial
Ev
aluat
ion
Plan
--
7 Pr
ovinc
es h
ave
Evalu
atio
n Pl
ans
by M
arch
201
6
Num
ber o
f ev
aluat
ion
repo
rts
appr
oved
by
evalu
atio
n ste
ering
co
mm
ittee
s
8An
nuall
yEv
aluat
ion
repo
rts
serv
ice p
rovid
ers
appo
inted
for
all 2
015-
16
evalu
atio
ns
-8
Num
ber o
f im
prov
emen
t pl
ans p
rodu
ced
8An
nuall
yIm
prov
emen
t pl
ans
-2
24
Num
ber
of r
esea
rch
assig
nmen
ts co
mpl
eted
2 re
sear
ch
assig
nmen
ts co
mpl
eted
Annu
ally
com
plet
ed
rese
arch
repo
rts
--
-2
41
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
7.4
R
eco
nci
lin
g p
erfo
rma
nce
ta
rget
s w
ith
th
e B
ud
get
an
d t
he
MT
EF
Expe
nditu
re o
n th
e ou
tcom
es m
onito
ring
and
evalu
atio
n pr
ogra
mm
e ov
er th
e m
edium
term
will
rem
ain st
agna
nt in
nom
inal t
erm
s but
will
decr
ease
in re
al te
rms d
ue to
co
st of
living
incr
ease
s. E
xpen
ditu
re o
n go
ods a
nd se
rvice
s will
decr
ease
in 2
015-
16 a
nd 2
016-
17 d
ue to
the
Cabi
net a
ppro
ved
budg
et re
duct
ions
and
the
repr
iorit
isatio
n of
fund
s. T
his re
sulte
d in
the
targ
ets f
or e
valua
tions
bein
g re
duce
d to
8 p
er a
nnum
and
the
targ
et o
n lo
cal g
over
nmen
t ass
essm
ents
being
limite
d to
25
per a
nnum
ove
r the
M
TEF p
erio
d. sp
endi
ng o
n pr
ofes
siona
l ser
vices
for r
esea
rch
and
evalu
atio
ns is
set t
o de
crea
se to
R10
.6 m
illion
by 2
017-
18, in
line
with
repr
iorit
izatio
n an
d bu
dget
redu
ctio
ns.
OU
TC
OM
ES M
ON
ITO
RIN
G A
ND
EV
ALU
AT
ION
Sub-
prog
ram
mes
Aud
ited
ou
tcom
eA
djus
ted
App
ropr
iati
onM
ediu
m-t
erm
exp
endi
ture
es
tim
ate
Ran
d m
illio
n20
11-1
220
12-1
320
13-1
420
14-1
520
15-1
620
16-1
720
17-1
8
Prog
ram
me
Man
agem
ent f
or O
utco
mes
Mon
itorin
g an
d Ev
aluat
ion
2.03.4
6.62.8
2.62.8
3.0
Out
com
es s
uppo
rt27
.031
.938
.762
.260
.962
.567
.0
Evalu
atio
n an
d Re
sear
ch2.0
18.1
23.1
24.7
22.1
22.9
22.7
Tota
l31
.053
.468
.489
.785
.688
.292
.7
42
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8. Programme 3: Institutional Performance Monitoring and Evaluation (IPM&E)
8.1 Programme purpose
This programme is responsible for promoting good M&E practices and processes in government, conducting management performance assessment and support, frontline service delivery monitoring and support and government-wide planning and M&E capacity development and learning. The branch will also be responsible for the proposed Regional Offices. Whereas the OME branch is focus is on the management of the outcomes system and the achievement of government’s priorities, the focus of this branch is on what we can do to make organisations functions better.
8.2 Programme Overview
The Programme consists of the following sub-programmes
1) Programme Management for Institutional Performance Monitoring
The sub-programme purpose is to provide programme management and administrative support to the head of the branch.
2) Management Performance Monitoring and Support
The sub-programme involves monitoring the quality of management practices in departments. Four key performance areas are assessed, namely strategic management, governance and accountability, human resource and systems management and financial management. This is done in collaboration with other organisations at the administrative centre of Government (including DPsA, NT, DcOG, AGsA and OPsc), and draws on performance monitoring information produced by these bodies. The output of the assessment process is a scorecard on the state of management practices in the department. The department is then required to develop and implement an improvement plan. DPME provides support to departments via case studies and workshops. DPME and the Offices of the Premier report on the results annually to Cabinet and Provincial Executive Councils respectively.
The sub-programme also involves monitoring a range of indicators of the performance of the public service and reports on these to FOSAD. This enables FOSAD to focus on reviewing the extent to which weaknesses in the management of national and provincial departments are being addressed.
3) Presidential Frontline Service Delivery Performance Monitoring and Support
The sub-programme involves planning and implementing a range of initiatives to monitor the quality of frontline service delivery, in collaboration with Offices of the Premier. These include unannounced monitoring visits to sites where government provides a direct service to the public, including schools, health facilities, and vehicle licensing offices, Home Affairs offices, and social grant distribution points. DPME and Offices of the Premier are utilising the data collected at site level to inform improvement initiatives and to catalyse improvements in the operations management of frontline service delivery sites.
The Presidential Hotline is a tool for citizens to engage with the Presidency about their service delivery complaints and compliments. Citizens engage through a call centre and through written correspondence. Cases are classified and assigned to the relevant government departments and agencies for resolution. DPME manages the Presidential hotline, monitors responsiveness and resolution rates, and provides technical support to other departments to improve responsiveness. DPME also has a role of analysing the data arising from the hotline and presenting reports on the service delivery trends emanating from the hotline to cabinet.
43
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Citizen Based Monitoring Citizen Based Monitoring is an initiative to strengthen government-wide citizen involvement in service delivery monitoring. Over this MTsF period, DPME will support departments to have more impactful citizen-government monitoring partnerships at facility and community level by providing strategic support, making tools available, supporting action learning and through knowledge sharing events.
4) Macro Planning, Monitoring and Evaluation, Capacity Building and Knowledge Management
This sub-programme involves leading PM&E capacity development and knowledge management initiatives, and facilitating better use of PM&E knowledge across government. This sub-programme is also responsible for providing overall policy framework for M&E in government.
8.3 Programme objectives
• To monitor the level of compliance by government departments with management practices
• To monitor the quality of services provided by government to citizens at institution and facility level
• To build M&E capacity in government
44
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8.3
.1 Su
b-p
rogr
am
me:
Ma
na
gem
ent
Per
form
an
ce M
on
ito
rin
g a
nd
Su
pp
ort
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.1
: To
mon
itor
the
leve
l of
com
plia
nce
by g
over
nmen
t de
part
men
ts w
ith
man
agem
ent
prac
tice
s
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Man
agem
ent
Perfo
rman
ce
Asse
ssm
ent
Tool
(MPA
T)
Upd
ated
MPA
T sta
ndar
ds
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al by
the
end
of
Augu
st 20
12
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al an
d lau
nche
d by
th
e en
d of
Aug
ust
each
year
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al by
sep
tem
ber
2014
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al an
d lau
nche
d by
th
e en
d of
Aug
ust
2015
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al an
d lau
nche
d by
the
end
of A
ugus
t eac
h ye
ar
signe
d of
f MPA
T as
sess
men
ts sc
ores
% o
f nat
iona
l an
d pr
ovinc
ial
depa
rtm
ents
who
se h
OD
s ha
ve si
gned
of
f the
ir M
PAT
asse
ssm
ents
on
MPA
T sy
stem
by
the
stipu
lated
due
da
te
N/A
100%
90%
of
depa
rtm
ents
com
plet
e M
PAT
and
have
them
sig
ned
off b
y th
eir
hO
Ds b
y
31 O
ctob
er 2
013
90%
of
depa
rtm
ents
com
plet
e M
PAT
and
have
them
sig
ned
off b
y th
eir
hO
Ds b
y
31 O
ctob
er
90%
of d
epar
tmen
ts co
mpl
ete
MPA
T an
d ha
ve th
em si
gned
off
by th
eir
hO
Ds b
y 31
Oct
ober
of e
ach
year
45
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.1
: To
mon
itor
the
leve
l of
com
plia
nce
by g
over
nmen
t de
part
men
ts w
ith
man
agem
ent
prac
tice
s
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
cons
olid
ated
M
PAT
repo
rtco
nsol
idat
ed
MPA
T re
port
ind
icatin
g pe
rcen
tage
of
nat
iona
l an
d pr
ovinc
ial
depa
rtm
ents
that
ac
hieve
at l
east
level
3 w
ithin
50
perc
ent o
f the
M
anag
emen
t Pe
rform
ance
As
sess
men
t Too
l (M
PAT)
stan
dard
s fo
r eac
h ye
ar
of a
sses
smen
t (e
nd s
epte
mbe
r of
eac
h ye
ar)
subm
itted
to
cabi
net
Repo
rt to
cab
inet
by Ju
ne 2
012
MPA
T re
port
su
bmitt
ed to
ca
bine
t by
end
June
201
3
MPA
T re
port
su
bmitt
ed to
ca
bine
t by
31
Aug
ust 2
014
MPA
T re
port
su
bmitt
ed to
ca
bine
t by
end
June
201
5
MPA
T re
port
subm
itted
to c
abine
t by
end
June
of e
ach
year
MPA
T go
od
prac
tice
case
stu
dies
Num
ber o
f goo
d pr
actic
e ca
se
studi
es
8 M
PAT
1.1
case
stud
ies
docu
men
ted,
publi
shed
on
web
site
and
mas
ter c
lass h
eld
9 M
PAT
1.2
case
stud
ies
docu
men
ted
publi
shed
on
web
site,
mas
ter
class
held
and
pr
esen
tatio
ns
mad
e at
nat
iona
l an
d pr
ovinc
ial
launc
hes
Doc
umen
t 8
case
stud
ies o
n go
od p
ract
ice
depa
rtm
ents
and
publi
sh o
n w
ebsit
e by
end
June
201
4
8 ca
se st
udies
on
goo
d pr
actic
e de
part
men
ts b
y en
d Ju
ne 2
015
Doc
umen
t 8 c
ase
studi
es o
n go
od
prac
tice
depa
rtm
ents
by
end
June
eac
h ye
ar
FOsA
D
mon
itorin
g re
port
s
Num
ber o
f m
onito
ring
repo
rts s
ubm
itted
to
FO
sAD
se
cret
ariat
10 m
onito
ring
repo
rts s
ubm
itted
to
FO
sAD
5 m
onito
ring
repo
rts s
ubm
itted
to
FO
sAD
as p
er
FOsA
D M
anco
m
eetin
g sc
hedu
le
4 m
onito
ring
repo
rts s
ubm
itted
to
FO
sAD
3 m
onito
ring
repo
rts s
ubm
itted
to
FO
sAD
se
cret
ariat
3 ti
mes
a
year
3 m
onito
ring
repo
rts s
ubm
itted
to
FOsA
D s
ecre
taria
t 3 ti
mes
a ye
ar
46
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (
Jan-
Mar
ch)
Upd
ated
MPA
T sta
ndar
ds
MPA
T up
date
d an
d ap
prov
ed b
y D
irect
or G
ener
al an
d lau
nche
d by
the
end
of
Augu
st 20
15
Annu
ally
MPA
T 20
15
stan
dard
G
uideli
nes
-Re
view
sta
ndar
ds
MPA
T an
d su
bmit
to D
G fo
r ap
prov
al b
y en
d of
Aug
ust 2
015
--
% o
f nat
iona
l and
pr
ovinc
ial d
epar
tmen
ts w
hose
hO
Ds h
ave
signe
d of
f the
ir M
PAT
asse
ssm
ents
on M
PAT
syste
m b
y th
e sti
pulat
ed
due
date
90%
of
depa
rtm
ents
com
plet
e M
PAT
and
have
them
sig
ned
off b
y th
eir h
OD
s by
31 O
ctob
er
Annu
ally
hoD
sign
-off
capt
ured
on
MPA
T IT
syste
m
--
90%
nat
iona
l an
d pr
ovinc
ial
depa
rtm
ents
by 3
1 O
ctob
er
2015
-
cons
olid
ated
MPA
T re
port
indi
catin
g pe
rcen
tage
of n
atio
nal a
nd
prov
incial
dep
artm
ents
that
ach
ieve
at le
ast l
evel
3 w
ithin
50 p
erce
nt o
f the
M
anag
emen
t Per
form
ance
As
sess
men
t Too
l (M
PAT)
sta
ndar
ds fo
r eac
h ye
ar
of a
sses
smen
t (en
d se
ptem
ber o
f eac
h ye
ar)
subm
itted
to c
abine
t
MPA
T re
port
su
bmitt
ed to
ca
bine
t by
end
June
201
5
Annu
ally
Annu
al na
tiona
l ov
ervie
w re
port
on
MPA
T re
sults
pr
oduc
ed a
nd
subm
itted
to
cabi
net
cons
olid
ated
20
14 M
PAT
repo
rt su
bmitt
ed
to c
abine
t by
end
of Ju
ne 2
015
--
Num
ber o
f goo
d pr
actic
e ca
se st
udies
8 ca
se st
udies
on
goo
d pr
actic
e de
part
men
ts b
y en
d Ju
ne 2
015
Annu
ally
case
stud
y do
cum
ents
and
wor
ksho
p ag
enda
s and
at
tend
ance
re
giste
rs
Doc
umen
t 8
case
stud
ies o
n go
od p
ract
ice
depa
rtm
ents
per
ke
y pe
rform
ance
ar
ea b
y en
d Ju
ne
2015
and
pub
lish
on w
ebsit
e
conv
ene
two
lear
ning
wor
ksho
ps
for t
wo
key
perfo
rman
ce a
reas
ba
sed
on th
e ca
se
studi
es b
y 30
se
ptem
ber 2
015
--
Num
ber o
f mon
itorin
g re
port
s sub
mitt
ed to
FO
sAD
sec
reta
riat
3 m
onito
ring
repo
rts
subm
itted
to
FO
sAD
se
cret
ariat
3
times
a ye
ar
Qua
rter
lyFO
sAD
repo
rts
and
proo
f of
em
ail o
f su
bmiss
ion
11
-1
47
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8.3
.2 Su
b-p
rogr
am
me:
Pre
sid
enti
al
Fro
ntl
ine
Serv
ice
Del
iver
y M
on
ito
rin
g (F
SDM
)
8.3
.2.1
Fr
on
tlin
e Se
rvic
e D
eliv
ery
Mo
nit
ori
ng
(FSD
M)
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.2
: To
mon
itor
the
qua
lity
of s
ervi
ces
prov
ided
by
gove
rnm
ent
to c
itiz
ens
at in
stit
utio
n an
d fa
cilit
y le
vel
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Fron
tline
serv
ice D
elive
ry
Mon
itorin
g (F
sDM
)
Revis
ed F
sDM
se
t of p
rogr
amm
e im
plem
enta
tion
tool
s and
gu
ideli
nes
Tool
s and
gu
ideli
nes
pres
ente
d to
pr
ovinc
ial M
&E
Foru
m b
y Ju
ne
2012
Tool
s and
gu
ideli
nes
revie
wed
and
pu
blish
ed o
n Fs
DM
web
-bas
ed
port
al by
end
M
arch
201
4
Revis
ed s
et o
f Fs
DM
pro
gram
me
impl
emen
tatio
n to
ols a
nd
guid
eline
s for
20
15-1
6 pl
aced
on
the
DPM
E w
ebsit
e by
31
Mar
ch 2
015
Revis
ed F
sDM
pr
ogra
mm
e: O
pera
tiona
l G
uide
Fram
ewor
k pl
aced
on
DPM
E w
ebsit
e by
31
Mar
ch 2
016
Revis
ed F
sDM
pro
gram
me:
Ope
ratio
nal G
uide
Fram
ewor
k pl
aced
on
DPM
E w
ebsit
e by
31
Mar
ch o
f eac
h ye
ar
Num
ber o
f new
fac
ilities
mon
itore
d re
sultin
g in
a sit
e m
onito
ring
repo
rt
100
sites
m
onito
red
with
sit
e m
onito
ring
repo
rts c
aptu
red
on w
eb-b
ased
po
rtal
for t
he
prog
ram
me
120
new
site
s m
onito
red
with
sit
e m
onito
ring
repo
rts c
aptu
red
on th
e w
eb-b
ased
po
rtal
for t
he
prog
ram
me
by
31 M
arch
201
4
90 n
ew fa
cilitie
s m
onito
red
and
pass
ed q
uality
as
sura
nce
with
sit
e m
onito
ring
repo
rts c
aptu
red
on th
e M
driv
e b
y 31
Mar
ch 2
015
90 n
ew fa
cilitie
s m
onito
red
and
pass
ed q
uality
as
sura
nce
with
sit
e m
onito
ring
repo
rts c
aptu
red
on th
e M
-driv
e b
y 31
Mar
ch 2
016
90 n
ew fa
cilitie
s mon
itore
d an
d pa
ssed
qu
ality
ass
uran
ce w
ith si
te m
onito
ring
repo
rts c
aptu
red
on th
e M
-driv
e b
y
31 M
arch
eac
h ye
ar
Num
ber o
f fac
ilities
for w
hich
impr
ovem
ent
mon
itorin
g w
as
cond
ucte
d
2981
120
120
120
% o
f fac
ilities
th
at sh
ow
impr
ovem
ent
for w
hich
impr
ovem
ents
mon
itorin
g ha
ve
been
don
e
67%
50%
70
%70
% o
f ser
vice
deliv
ery
facilit
ies
for w
hich
impr
ovem
ents
mon
itorin
g ha
s be
en d
one,
have
an
impr
ovem
ent
in fac
ility
aver
age
scor
e.
70%
of s
ervic
e de
liver
y fac
ilities
for
whic
h im
prov
emen
ts m
onito
ring
has
been
don
e, ha
ve a
n im
prov
emen
t in
facilit
y av
erag
e sc
ore.
48
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.2
: To
mon
itor
the
qua
lity
of s
ervi
ces
prov
ided
by
gove
rnm
ent
to c
itiz
ens
at in
stit
utio
n an
d fa
cilit
y le
vel
Obj
ecti
ve/
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
FSD
M fi
nding
s re
port
sN
atio
nal o
verv
iew
repo
rt su
bmitt
ed
to c
abine
t by
end
of th
e fin
ancia
l ye
ar
Nat
iona
l ove
rview
re
port
subm
itted
to
cab
inet b
y en
d of
the
finan
cial
year
FSD
M fi
nding
s m
id-y
ear r
epor
t fo
r 201
4-20
15
visits
pro
duce
d an
d di
strib
uted
to
Offi
ces o
f the
Pr
emier
in 9
pr
ovinc
es a
nd
8 de
part
men
ts ta
rget
ed fo
r visi
ts by
30
Nov
embe
r 20
14
FsD
M n
atio
nal
over
view
repo
rt
subm
itted
to
cabi
net b
y en
d of
June
of 2
015,
cove
ring
the
visits
fro
m th
e pr
evio
us
year
FSD
M fi
nding
s m
id-y
ear r
epor
t fo
r eac
h ye
ars’
visits
pro
duce
d an
d di
strib
uted
to
9 pr
ovinc
es a
nd
8 de
part
men
ts by
30
Nov
embe
r 20
15
FsD
M n
atio
nal o
verv
iew re
port
su
bmitt
ed to
cab
inet b
y en
d of
June
of
each
year,
cov
ering
the
visits
from
the
prev
ious
year
FSD
M fi
nding
s mid
-yea
r rep
ort f
or e
ach
year
s’ vis
its p
rodu
ced
and
distr
ibut
ed to
9
prov
inces
and
8 d
epar
tmen
ts by
30
Nov
embe
r of e
ach
year
49
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Qua
rter
ly T
arge
ts fo
r 20
15-1
6
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Revis
ed
FsD
M se
t of
prog
ram
me
impl
emen
tatio
n to
ols a
nd
guid
eline
s
Revis
ed F
sDM
pr
ogra
mm
e: O
pera
tiona
l G
uide
Fram
ewor
k pl
aced
on
DPM
E w
ebsit
e by
31
Mar
ch 2
016
Annu
alFr
amew
ork
and
tool
s pub
lishe
d on
w
ebsit
e
--
Dra
ft re
visio
n of
im
plem
enta
tion
tool
s and
gu
ideli
nes
pres
ente
d to
Fs
DM
wor
ksho
p by
31
Dec
201
5
Final
prog
ram
me:
Ope
ratio
nal
Guid
e Fr
amew
ork
publi
shed
on
web
site
by
31 M
arch
201
6
Num
ber o
f ne
w fa
cilitie
s m
onito
red
re
sultin
g in
a sit
e m
onito
ring
repo
rt
90 n
ew fa
cilitie
s m
onito
red
and
pass
ed q
uality
as
sura
nce
with
sit
e m
onito
ring
repo
rts c
aptu
red
on th
e M
-driv
e b
y 31
Mar
ch 2
016
Qua
rter
ly su
mm
ary
m
onito
ring
repo
rts (
quali
ty
assu
red)
on
the
M d
rive
Appr
oved
visi
t sc
hedu
le by
30
Apr
il 201
4co
mpl
ete
mon
itorin
g of
20
new
facil
ities b
y 30
June
201
4
4030
-
Num
ber
of fa
cilitie
s fo
r whic
h im
prov
emen
t m
onito
ring
was
co
nduc
ted
120
Qua
rter
lysig
ned
off l
ist o
f Im
prov
emen
t m
onito
ring
facilit
ies
Impr
ovem
ents
mon
itorin
g re
port
s
Appr
oved
list
of fa
cilitie
s for
im
prov
emen
ts m
onito
ring
by
30 A
pril 2
015.
Annu
al sc
hedu
le of
plan
ned
date
s.Im
prov
emen
ts m
onito
ring
of 2
0 fac
ilities
by
30 Ju
ne
2015
, with
qua
lity
assu
red
repo
rts
plac
ed o
n th
e M
-driv
e
20
60
20
50
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Qua
rter
ly T
arge
ts fo
r 20
15-1
6
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
% o
f fac
ilities
th
at sh
ow
impr
ovem
ent
for w
hich
impr
ovem
ents
mon
itorin
g ha
ve
been
don
e
70%
of s
ervic
e de
liver
y fac
ilities
fo
r whic
h im
prov
emen
ts m
onito
ring
has
been
don
e, ha
ve
an im
prov
emen
t in
facilit
y av
erag
e sc
ore.
Annu
ally
signe
d of
f rep
ort
by th
e pr
ogra
mm
e m
anag
er
--
Mid
-yea
r as
sess
men
t re
port
on
the
outc
omes
of t
he
impr
ovem
ents
mon
itorin
g, by
30
Nov
embe
r 20
15
70%
of
facilit
ies sh
ow
impr
ovem
ents
as
refle
cted
in th
e pr
elim
inary
ann
ual
repo
rt
FSD
M fi
nding
s re
port
sFs
DM
nat
iona
l ov
ervie
w re
port
su
bmitt
ed to
ca
bine
t by
end
of Ju
ne o
f 201
5, co
verin
g th
e vis
its
from
the
prev
ious
ye
arFS
DM
find
ings
mid
-yea
r rep
ort
for e
ach
year
s’ vis
its p
rodu
ced
and
distr
ibut
ed to
9
prov
inces
and
8
depa
rtm
ents
by 3
0 N
ovem
ber
2015
Annu
ally
Minu
tes a
nd o
r em
ails o
f rep
orts
sent
FsD
M n
atio
nal
over
view
repo
rt
subm
itted
to
cabi
net b
y en
d of
June
of 2
015,
cove
ring
the
visits
fro
m th
e pr
evio
us
year
-Fin
al m
id-y
ear
repo
rts
(9
prov
incial
repo
rts,
8 se
ctor
repo
rts)
distr
ibut
ed to
all
by 3
0 N
ovem
ber
2015
51
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8.3
.2.2
P
resi
den
tia
l H
otl
ine
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.3
Inc
reas
ed r
espo
nsiv
enes
s of
pub
lic s
erva
nts
and
acco
unta
bilit
y to
cit
izen
s
Out
puts
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Pres
iden
tial
hot
line
case
re
solut
ion
repo
rts
Num
ber o
f Pr
esid
entia
l h
otlin
e ca
se
reso
lutio
n re
port
s su
bmitt
ed to
G&A
cl
uste
r and
Pcc
Mon
thly
reso
lutio
n re
port
s to
FOsA
D M
anco
, re
solut
ion
repo
rts
to G
&A c
luste
r tw
ice p
er a
nnum
an
d 1
repo
rt to
Pc
c p
er a
nnum
hot
line
case
re
solut
ion
repo
rts:
4 to
FO
sAD
M
anco
, 2 to
G&A
cl
uste
r and
1 to
Pc
c
Prod
uce
and
subm
it h
otlin
e ca
se re
solut
ion
repo
rts:
4 to
FO
sAD
Man
co ,
2 to
G&A
clus
ter
and
1 to
Pcc
Prod
uce
and
subm
it h
otlin
e pe
rform
ance
re
port
s: 2
to G
&A
clus
ter a
nd 1
Pc
c
2 re
port
s to
G&A
clus
ter a
nd
1 re
port
to P
cc
Pres
iden
tial
hot
line
case
stu
dies
Num
ber o
f Pr
esid
entia
l h
otlin
e ca
se
studi
es p
rodu
ced
hot
line
case
stu
dies
and
co
mpl
aints
trend
s re
port
s pro
duce
d
at th
e en
d of
the
finan
cial y
ear
hot
line
case
stu
dies
and
co
mpl
aints
trend
s re
port
s pro
duce
d
at th
e en
d of
the
finan
cial y
ear
10 P
resid
entia
l h
otlin
e ca
se
studi
es a
nd
3 co
mpl
aints
trend
re
port
s pro
duce
d by
end
of t
he
finan
cial y
ear a
nd
poste
d on
m-d
rive
Prod
uce
4 ca
ses
studi
es b
y en
d of
fin
ancia
l yea
r
Prod
uce
and
publi
sh 4
per
form
ance
up
date
s, inc
luding
impa
ct st
ories
from
us
ers
case
reso
lutio
n sa
tisfac
tion
base
d on
su
rvey
s
Num
ber o
f cu
stom
er
satis
factio
n re
port
s pro
duce
d ind
icatin
g pe
rcen
tage
of
resp
onde
nts w
ho
log
quer
ies a
t th
e Pr
esid
entia
l h
otlin
e ra
te th
e sa
tisfac
tion
of
resp
onse
as g
ood
or fa
ir
--
-Pr
oduc
e
custo
mer
sa
tisfac
tion
surv
ey
repo
rts b
y en
d of
ea
ch q
uart
er
Pro
duce
4 q
uart
erly
repo
rts
and
subm
it to
sam
pled
dep
artm
ents
to
infor
m im
prov
emen
ts
52
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f Pr
esid
entia
l h
otlin
e ca
se
reso
lutio
n re
port
s su
bmitt
ed to
G
&A c
luste
r an
d Pc
c
Prod
uce
and
subm
it h
otlin
e pe
rform
ance
re
port
s: 2
to G
&A
clus
ter a
nd 1
Pc
c
G&A
: bi-A
nnua
lly
and
Pcc
Annu
ally
Proo
f of
subm
issio
ns: e
s an
d or
mem
os
--
hot
line
perfo
rman
ce
repo
rts t
o G
&A
clus
ter b
y en
d
Nov
embe
r 201
5
hot
line
perfo
rman
ce
repo
rts t
o G
&A
clus
ter b
y en
d
31 M
arch
201
6h
otlin
e pe
rform
ance
re
port
to P
cc b
y 31
Mar
ch 2
016
Num
ber o
f Pr
esid
entia
l h
otlin
e ca
se st
udies
pr
oduc
ed
Prod
uce
4 ca
ses
studi
es b
y en
d of
fin
ancia
l yea
r
Qua
rter
lyca
se st
udy
repo
rts
Prod
uce
and
publi
sh 1
pe
rform
ance
up
date
s, inc
luding
im
pact
stor
ies
from
use
rs b
y en
d Ju
ne 2
015
Prod
uce
and
publi
sh 1
pe
rform
ance
up
date
s, inc
luding
im
pact
stor
ies
from
use
rs b
y en
d se
pt 2
015
Prod
uce
and
publi
sh 1
pe
rform
ance
up
date
s, inc
luding
im
pact
stor
ies
from
use
rs b
y en
d D
ec 2
015
Prod
uce
and
publi
sh 1
pe
rform
ance
up
date
s, inc
luding
im
pact
stor
ies
from
use
rs b
y en
d M
arch
201
6
Num
ber o
f cu
stom
er
satis
factio
n re
port
s pr
oduc
ed
indica
ting
perc
enta
ge o
f re
spon
dent
s w
ho lo
g qu
eries
at t
he
Pres
iden
tial
hot
line
rate
th
e sa
tisfac
tion
of re
spon
se a
s go
od o
r fair
Prod
uce
cu
stom
er
satis
factio
n su
rvey
re
port
s by
end
of
each
qua
rter
Qua
rter
lysig
ned
off
custo
mer
sa
tisfac
tion
repo
rts fi
led o
n m
dr
ive
Prod
uce
and
subm
it 1
custo
mer
sa
tisfac
tion
repo
rt
by 1
5 Ju
ly 20
15
Prod
uce
and
subm
it 1
custo
mer
sa
tisfac
tion
repo
rt
by 1
5 O
ctob
er
2015
Prod
uce
and
subm
it 1
custo
mer
sa
tisfac
tion
repo
rt
by 1
5 Jan
uary
20
16
Prod
uce
and
subm
it a
cons
olid
ated
cu
stom
er
satis
factio
n re
port
by
31
Mar
ch 2
016
53
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8.3
.2.3
C
itiz
en-B
ase
d M
on
ito
rin
g
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c P
lan
Obj
ecti
ve 9
.6.4
: To
prom
ote
acti
ve c
itiz
enry
and
lead
ersh
ip
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
201
5-20
16
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Incr
ease
d ut
ilisat
ion
and
impa
ct o
f ro
utine
citiz
en
feed
back
m
echa
nism
s at
facilit
y-lev
el
Num
ber o
f fac
ilities
whe
re
citize
n-ba
sed
mon
itorin
g is
impl
emen
ted
Polic
y fra
mew
ork
for c
itizen
-bas
ed
mon
itorin
g pr
ogra
mm
e ap
prov
ed b
y M
iniste
r
Polic
y fra
mew
ork
for s
treng
then
ing
citize
n-ba
sed
mon
itorin
g ap
prov
ed b
y ca
bine
tci
tizen
-bas
ed
Mon
itorin
g pi
lot
initia
ted
in 5
facilit
ies
Prod
uce
2 six
-m
onth
ly pr
ogre
ss
repo
rts o
n im
plem
enta
tion
of
citiz
en-b
ased
m
onito
ring
pilo
ts co
nduc
ted
in 3
depa
rtm
ents
signe
d of
f by
the
prog
ram
me
man
ager
citiz
en-b
ased
m
onito
ring
(cbM
) im
plem
ente
d in
10 n
ew fa
cilitie
s pe
r ann
um a
nd
repo
rts p
rodu
ced
for e
ach
of th
e sit
es
Prod
uce
six m
onth
ly re
port
s on
impl
emen
tatio
n of
five
year
stra
tegy
citiz
en-b
ased
mon
itorin
g (c
bM)
impl
emen
ted
in 10
new
facil
ities p
er
annu
m a
nd re
port
s pro
duce
d fo
r eac
h of
the
sites
Num
ber o
f cbM
kn
owled
ge sh
aring
ev
ents
-Th
ree
base
line
case
stud
iesTw
o lea
rning
pu
blica
tions
O
ne c
bM
know
ledge
shar
ing
even
t
Four
lear
ning
publi
catio
ns
avail
able
on D
PME
web
site
One
cbM
kn
owled
ge sh
aring
ev
ent c
onve
ned
Two
cbM
lear
ning
even
ts co
nven
ed
Evalu
atio
n of
cb
M p
rogr
amm
e co
mpl
eted
cbM
tool
kit re
vised
ann
ually
and
av
ailab
le on
DPM
E w
ebsit
e
Lear
ning
even
ts co
nven
ed a
nnua
lly.
54
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Num
ber o
f fac
ilities
whe
re
citize
n-ba
sed
mon
itorin
g is
impl
emen
ted
citiz
en-b
ased
m
onito
ring
(cbM
) im
plem
ente
d in
10 n
ew fa
cilitie
s pe
r ann
um a
nd
repo
rts p
rodu
ced
for e
ach
of th
e sit
es
Repo
rts a
vaila
ble
on D
PME
Intra
net
bi-a
nnua
llyIn
cept
ion
of c
bM
in 10
new
pilo
t fac
ilities
cbM
met
hod
pilo
ted
in 10
new
fac
ilities
by
30
sep
tem
ber
2015
Dra
ft CB
M fi
ve
year
stra
tegy
co
mpl
eted
Five
year
cbM
str
ateg
y pr
esen
ted
to E
xco
for
appr
oval
by
31 M
arch
201
6
Num
ber o
f cb
M k
now
ledge
sh
aring
eve
nts
Two
cbM
lear
ning
even
ts co
nven
ed
Evalu
atio
n of
cb
M p
rogr
amm
e co
mpl
eted
Repo
rts a
vaila
ble
on D
PME
web
site
bi-a
nnua
llyO
ne le
arnin
g pu
blica
tion
uplo
aded
to
DPM
E w
ebsit
e by
30
June
201
5
One
cbM
pu
blica
tion
uplo
aded
to
DPM
E w
ebsit
e by
30
sept
embe
r 20
15cb
M k
now
ledge
sh
aring
eve
nt
focu
ssed
on
pilo
t lea
rning
s co
nven
ed b
y
30 s
epte
mbe
r 20
15
cbM
Eva
luatio
n re
port
upl
oade
d to
DPM
E w
ebsit
e by
31
Dec
embe
r 20
15
cbM
Too
l kit
avail
able
on D
PME
web
site
31
Mar
ch 2
016
cbM
kno
wled
ge
shar
ing e
vent
fo
cuss
ed o
n sc
aling
cbM
co
nven
ed b
y
31 M
arch
201
6
55
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
8.3
.3 Su
b-p
rogr
am
me:
Pla
nn
ing,
Mo
nit
ori
ng
an
d E
valu
ati
on
(IP
M&
E) C
ap
aci
ty D
evel
op
men
t an
d K
no
wle
dge
Ma
na
gem
ent
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
gets
Stra
tegi
c Obj
ecti
ve 9.
6.5 :
To
lead
PM
&E
capa
city
dev
elop
men
t and
kno
wle
dge m
anag
emen
t ini
tiat
ives
, and
to fa
cilit
ate b
ette
r use
of P
M&
E kn
owle
dge
acro
ss g
over
nmen
t
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Inte
grat
ed
PM&E
cap
acity
de
velo
pmen
t str
ateg
y an
d im
plem
enta
tion
Appr
oved
In
tegr
ated
PM
&E c
apac
ity
Dev
elopm
ent
stra
tegy
and
Im
plem
enta
tion
plan
Preli
mina
ry
M&E
cap
acity
D
evelo
pmen
t Pr
ogra
mm
e ap
prov
ed a
nd
impl
emen
ted
M&E
cap
acity
D
evelo
pmen
t Pr
ogra
mm
e ap
prov
ed a
nd
impl
emen
ted
Dev
elop
an
Inte
grat
ed
M&E
cap
acity
D
evelo
pmen
t st
rate
gy a
nd
impl
emen
tatio
n pl
an a
nd su
bmit
for a
ppro
val b
y D
DG
by
30
June
201
4
Revis
e pl
annin
g an
d M
&E c
apac
ity
deve
lopm
ent
strat
egy
and
impl
emen
tatio
n pl
an a
nd su
bmit
to D
DG
: IPM
E fo
r ap
prov
al
Revis
ed p
lannin
g an
d M
&E
capa
city
deve
lopm
ent s
trate
gy a
nd
impl
emen
tatio
n pl
an a
nd su
bmit
to
DD
G fo
r app
rova
l
Prog
ress
re
port
on
impl
emen
tatio
n
% o
f tar
gets
ag
ainst
the
targ
ets
in th
e In
tegr
ated
ca
pacit
y D
evelo
pmen
t Im
plem
enta
tion
Plan
ach
ieved
--
Prod
uce
4 pr
ogre
ss re
port
s su
bmitt
ed to
the
DD
G, o
n th
e ac
hieve
men
t of
the
targ
ets i
n th
e Im
plem
enta
tion
Plan
app
rove
d by
DD
G a
nd
indica
ting
80%
of
targ
ets a
chiev
ed
by th
e en
d of
the
finan
cial y
ear
Prod
uce
quar
terly
re
port
s sho
wing
ac
hieve
of a
t lea
st 80
% o
f tar
gets
in th
e ca
pacit
y D
evelo
pmen
t Im
plem
enta
tion
Plan
Achie
ve 8
0% o
f tar
gets
in th
e ca
pacit
y D
evelo
pmen
t Im
plem
enta
tion
Plan
56
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Jul
y-Se
pt)
3rd (O
ct-D
ec)
4th (
Jan-
Mar
ch)
Appr
oved
In
tegr
ated
PM
&E c
apac
ity
Dev
elopm
ent
stra
tegy
and
Im
plem
enta
tion
plan
Revis
e pl
annin
g an
d M
&E c
apac
ity
deve
lopm
ent
strat
egy
and
impl
emen
tatio
n pl
an a
nd su
bmit
to D
DG
: IPM
E fo
r ap
prov
al
Annu
ally
Appr
oved
str
ateg
y an
d im
plem
enta
tion
plan
Dev
elop
an
Inte
grat
ed
M&E
cap
acity
D
evelo
pmen
t st
rate
gy a
nd
impl
emen
tatio
n pl
an,
appr
oval
by D
DG
by
30
June
201
5
--
-
% o
f tar
gets
ag
ainst
the
targ
ets
in th
e In
tegr
ated
ca
pacit
y D
evelo
pmen
t Im
plem
enta
tion
Plan
ach
ieved
Prod
uce
quar
terly
re
port
s sho
wing
ac
hieve
of a
t lea
st 80
% o
f tar
gets
in th
e ca
pacit
y D
evelo
pmen
t Im
plem
enta
tion
Plan
Qua
rter
lyQ
uart
erly
prog
ress
repo
rts
Prod
uce
1 pr
ogre
ss
repo
rt sh
owing
20
% a
chiev
emen
t of
targ
ets i
n th
e Im
plem
enta
tion
Plan
Prod
uce
1 pr
ogre
ss re
port
sh
owing
40%
ac
hieve
men
t of
targ
ets i
n th
e Im
plem
enta
tion
Plan
Prod
uce
1 pr
ogre
ss re
port
sh
owing
60%
ac
hieve
men
t of
targ
ets i
n th
e Im
plem
enta
tion
Plan
Prod
uce
1 pr
ogre
ss re
port
sh
owing
80%
ac
hieve
men
t of
targ
ets i
n th
e Im
plem
enta
tion
Plan
8.4
R
eco
nci
lin
g p
erfo
rma
nce
ta
rget
s w
ith
th
e B
ud
get
an
d t
he
MT
EF
The
spen
ding
focu
s of
the
Insti
tutio
nal P
erfo
rman
ce M
onito
ring
and
Evalu
atio
n w
ill be
on
cont
inued
impr
ovem
ent
of m
anag
emen
t pr
actic
es in
gov
ernm
ent
thro
ugh
man
agem
ent p
erfo
rman
ce a
sses
smen
ts an
d th
e m
onito
ring
of fr
ontlin
e se
rvice
deli
very
. Ex
pend
iture
on
this
prog
ram
me
incre
ases
mar
ginall
y fro
m 6
1.6 m
illion
in 2
014-
15
to 6
7.6 m
illion
in 2
017-
18. T
he p
rogr
amm
e w
ill co
ntinu
e to
rely
on d
onor
fund
ing fo
r som
e of
its k
ey a
ctivi
ties s
uch
as M
PAT
case
s stu
dies
and
citiz
en b
ased
Mon
itorin
g.
INST
ITU
TIO
NA
L P
ERFO
RM
AN
CE
MO
NIT
OR
ING
AN
D E
VA
LUA
TIO
N
Sub-
prog
ram
mes
Aud
ited
ou
tcom
eA
djus
ted
App
ropr
iatio
nM
ediu
m-t
erm
expe
ndit
ure
esti
mat
e
Ran
d m
illio
n20
11-1
220
12-1
320
13-1
420
14-1
520
15-1
620
16-1
720
17-1
8
Prog
ram
me
Man
agem
ent f
or In
stitu
tiona
l Per
form
ance
Mon
itorin
g and
Eva
luatio
n1.7
0.52.0
2.42.9
3.13.3
Man
agem
ent P
erfo
rman
ce M
onito
ring a
nd s
uppo
rt3.5
14.4
15.9
15.3
10.4
11.1
11.8
Pres
ident
ial F
ront
line
serv
ice D
elive
ry P
erfo
rman
ce M
onito
ring a
nd s
uppo
rt25
.330
.237
.236
.739
.942
.545
.0
Mac
ro M
onito
ring a
nd E
valua
tion
Polic
y and
cap
acity
buil
ding
0.96.0
8.07.3
6.46.9
7.4
Tota
l31
.551
.263
.161
.659
.663
.567
.6
57
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
9. Programme 4: Planning
9.1 Programme purpose
The purpose of the branch is develop the country’s long term vision and national strategic plan and contribute towards better outcomes in government through better planning, better long term plans, greater policy coherence and clear articulation of long term goals and aspiration.
9.2 Programme Overview
The main responsibilities of the programme to Institutionalise and strengthen planning in government by facilitating development of sectoral plans, ensuring coherence between plans, policies and service delivery across government, ensuring high-level priorities are fed through into plans across all spheres of government and engaging stakeholders on the output of the planning process to ensure buy-in. The branch fulfils the Department’s responsibilities as custodian of the planning function in government.
The programme consists of the following three sub-programmes:
1) Programme Management for National Planning
Purpose: Programme management and administrative support as well as Planning commission support
2) Research and Policy Services
Purpose: Manage and facilitate commission research and policy processes on long term developmental issues, as well as provide technical support to the National Planning commission.
3) Government Performance Information
Purpose: contribute towards the achievement of both the change and sustained agenda of government through the implementation of frameworks for medium term and annual planning and reporting.
9.3 Programme objectives
• Provide secretarial services and support to the National Planning commission and the Minister
• strengthen and institutionalise medium-term planning frameworks
• To facilitate planning, research and policy development to support implementation of the NDP and the long-term planning framework
58
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
9.3
.1 Su
b-p
rogr
am
me:
Res
earc
h a
nd
Po
licy
Ser
vice
s
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
get
Stra
tegi
c Pla
n O
bjec
tive
10.5
.1: T
o fa
cilit
ate p
lann
ing,
rese
arch
and
polic
y dev
elop
men
t to
supp
ort i
mpl
emen
tati
on o
f the
ND
P an
d th
e lon
g-te
rm p
lann
ing
fram
ewor
k
Out
put/
obje
ctiv
ePe
rfor
man
ce
Indi
cato
r/s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Rese
arch
pr
ojec
ts re
lated
to
plan
ning
unde
rtak
en
Num
ber o
f re
sear
ch p
rojec
ts
com
miss
ione
d or
un
dert
aken
as
requ
este
d by
NPc
--
-3
rese
arch
pro
jects
com
miss
ione
d by
en
d of
fina
ncial
ye
ar (D
emog
raph
ic,
socia
l Pro
tect
ion
and
Educ
atio
nIn
com
e D
ynam
ic st
udies
(NID
s) w
ave
4 re
sults
pro
duce
d by
en
d of
fina
ncial
year
3 re
sear
ch in
itiate
d by
end
of fi
nanc
ial
year
NID
s w
ave
5 co
mpl
eted
NID
s w
ave
6 co
mpl
eted
Sect
or sp
ecific
pl
ans
Num
ber o
f sec
tor
spec
ific p
lans
supp
orte
d
--
-su
ppor
t pro
vided
to
the
Dep
artm
ent o
f Ru
ral d
evelo
pmen
t an
d La
nd R
efor
m
(DRD
LR) o
n th
e de
velo
pmen
t of a
se
ctor
plan
, nam
ely:
Dra
ft sp
atial
D
evelo
pmen
t Fr
amew
ork
deve
lope
d by
end
of M
arch
201
6
NsD
F co
nsult
atio
n an
d ap
prov
al pr
oces
s.
Annu
al Re
port
on
stak
ehol
der
enga
gem
ent
and
the
wor
k of
th
e N
Pc
Annu
al Re
port
de
tailin
g th
e ac
tivitie
s of
the
NPc
and
sta
keho
lder
en
gage
men
t on
the
ND
P
--
-Pr
oduc
e An
nual
Repo
rt o
n sta
keho
lder
en
gage
men
ts an
d th
e w
ork
of th
e N
Pc o
n th
e N
DP
and
subm
it to
the
NPc
by
end
of
Mar
ch 2
016
Revis
e pr
ogra
mm
e an
d an
nual
repo
rt
59
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts 2
015-
2016
Rep
orti
ng
Peri
odM
eans
of
veri
ficat
ion
1st (A
pr-J
une)
2nd (
July
-Sep
t)3rd
(Oct
-Dec
)4th
(Jan
-Mar
ch)
Num
ber
of re
sear
ch
proj
ects
co
mm
issio
ned
or u
nder
take
n
as re
ques
ted
by
NPc
3 re
sear
ch
proj
ects
com
miss
ione
d by
end
of
finan
cial y
ear
(Dem
ogra
phic,
so
cial P
rote
ctio
n an
d Ed
ucat
ion
Inco
me
Dyn
amic
stud
ies (N
IDs)
w
ave
4 re
sults
pr
oduc
ed b
y en
d of
fina
ncial
year
Annu
ally
TOR
for 3
new
re
sear
ch p
rojec
tsRe
sear
ch re
port
s fo
r 2 o
ngoi
ng
proj
ects.
NID
s w
ave
4 re
sults
Term
s of
refe
renc
e fo
r one
re
sear
ch st
udy
com
piled
Term
s of
refe
renc
e fo
r one
re
sear
ch st
udy
com
piled
Term
s of
refe
renc
e fo
r one
re
sear
ch st
udy
com
piled
com
miss
ionin
g of
re
sear
ch p
rojec
ts ba
sed
on Te
rms o
f Re
fere
nce
Final
rese
arch
re
port
s on
mini
mum
wag
e stu
dy, u
rban
inn
ovat
ion
and
NID
s w
ave
4.
Num
ber o
f se
ctor
spec
ific
plan
s sup
port
ed
sup
port
pr
ovid
ed to
the
Dep
artm
ent
of R
ural
deve
lopm
ent
and
Land
Ref
orm
(D
RDLR
) on
the
deve
lopm
ent
of a
sect
or
plan
, nam
ely:
Dra
ft sp
atial
D
evelo
pmen
t Fr
amew
ork
deve
lope
d by
end
of
Mar
ch 2
016
Annu
ally
Prog
ress
repo
rts
Dev
elop
a ro
ad
map
for N
atio
nal
spat
ial P
lannin
g Fr
amew
ork
(NsD
F)
com
pilat
ion
and
cons
ultat
ion
Prog
ress
re
port
on
impl
emen
tatio
n
Prog
ress
re
port
on
impl
emen
tatio
n
Dra
ft N
sDF
read
y fo
r con
sulta
tion
and
subm
issio
n to
ca
bine
t
Annu
al Re
port
de
tailin
g th
e ac
tivitie
s of
the
NPc
and
sta
keho
lder
en
gage
men
t on
the
ND
P
Prod
uce
Annu
al Re
port
on
stake
hold
er
enga
gem
ents
and
the
wor
k of
the
NPc
on
the
ND
P an
d su
bmit
to th
e N
Pc b
y e
nd o
f M
arch
201
6
quar
terly
Qua
rter
ly ac
tivity
re
port
sPr
oduc
e qu
arte
rly
activ
ity re
port
Prod
uce
quar
terly
ac
tivity
repo
rtPr
oduc
e qu
arte
rly
activ
ity re
port
Publi
catio
n of
An
nual
Repo
rt
60
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
9.3
.2 Su
b-p
rogr
am
me:
Go
vern
men
t P
erfo
rma
nce
In
form
ati
on
Tab
le 1
: Str
ateg
ic O
bjec
tive
, Out
puts
, Ind
icat
ors,
Aud
ited
Per
form
ance
, Ann
ual T
arge
ts (2
015-
16) a
nd M
TEF
Tar
get
Stra
tegi
c O
bjec
tive
10.
5.2
: To
stre
ngth
en a
nd in
stit
utio
nalis
e m
ediu
m-t
erm
pla
nnin
g fr
amew
orks
Out
put/
obje
ctiv
ePe
rfor
man
ce
Indi
cato
r/s
Aud
ited
/Act
ual
Perf
orm
ance
Esti
mat
ed/
Bas
elin
e Pe
rfor
man
ce
2014
-201
5
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-201
720
17-2
018
2018
-201
9
Revis
ed
plan
ning
fram
ewor
k
An e
valua
tion
repo
rt
on th
e cu
rren
t pl
annin
g fra
mew
orks
lea
ding
to a
revis
ed
plan
ning
fram
ewor
k
New
New
New
Prod
uce
1 Ev
aluat
ion
repo
rt b
y th
e en
d of
the
finan
cial y
ear.
Prod
uce
a re
vised
fra
mew
ork
for s
trate
gic,
annu
al pe
rform
ance
pl
ans a
nd
prog
ram
me
plan
s
Revis
ed
fram
ewor
k pi
lote
d in
Nat
iona
l and
Pr
ovinc
ial
depa
rtm
ents
Revis
ed
fram
ewor
k pi
lote
d in
sche
dule
3A
and
3c p
ublic
en
tities
Asse
ssm
ent
repo
rts o
n th
e se
cond
dr
aft A
nnua
l Pe
rform
ance
Pl
an a
nd/o
r st
rate
gic P
lan
Num
ber o
f as
sess
men
t rep
orts
on th
e se
cond
dra
ft An
nual
Perfo
rman
ce
Plan
pro
vided
to
natio
nal d
epar
tmen
ts
New
New
New
Prod
uce
39
asse
ssm
ent
repo
rts b
y
31 Ja
nuar
y 20
16
3940
43
Num
ber o
f as
sess
men
t re
port
s on
the
seco
nd d
raft
Annu
al Pe
rform
ance
Pl
ans p
rovid
ed
to O
ffice
s of t
he
Prem
ier
New
New
New
Prod
uce
9 as
sess
men
t re
port
s by
31
Janu
ary
2016
99
9
Qua
rter
ly Pe
rform
ance
Re
port
ing G
uideli
nes
issue
d to
all n
atio
nal
depa
rtm
ents
New
New
New
Guid
eline
iss
ued
by
15 M
ay 2
015
11
1
Qua
rter
ly Pe
rform
ance
Re
port
ing G
uideli
ne
issue
d to
all O
ffice
s of
the
Prem
ier
New
New
New
Guid
eline
iss
ued
by
15 M
ay 2
015
11
1
61
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
An e
valua
tion
repo
rt o
n th
e cu
rren
t plan
ning
fram
ewor
ks
leadi
ng to
a
revis
ed p
lannin
g fra
mew
ork
Prod
uce
1 Ev
aluat
ion
repo
rt
by th
e en
d of
the
finan
cial y
ear.
Annu
ally
Evalu
atio
n re
port
-
--
Prod
uce
1 Ev
aluat
ion
repo
rt
by th
e en
d of
the
finan
cial y
ear
Num
ber o
f as
sess
men
t re
port
s on
the
seco
nd d
raft
APP
prov
ided
to
nat
iona
l de
part
men
ts
Prod
uce
39
asse
ssm
ent
repo
rts b
y
31 Ja
nuar
y 20
16
Annu
alAs
sess
men
t re
port
s iss
ued
--
-39
Num
ber o
f as
sess
men
t re
port
s on
the
seco
nd
draft
Ann
ual
Perfo
rman
ce
Plan
s pro
vided
to
Offi
ces o
f th
e Pr
emier
Prod
uce
9 as
sess
men
t re
port
s by
31
Janu
ary
2016
Annu
alAs
sess
men
t re
port
s iss
ued
--
9
Qua
rter
ly Pe
rform
ance
Re
port
ing
Guid
eline
s iss
ued
to
all n
atio
nal
depa
rtm
ents
Guid
eline
issu
ed
by 1
5 M
ay 2
015
Annu
alRe
port
ing
Guid
eline
s iss
ued
1-
-
Qua
rter
ly Pe
rform
ance
Re
port
ing
Guid
eline
issu
ed
to a
ll Offi
ces o
f th
e Pr
emier
Guid
eline
issu
ed
by 1
5 M
ay 2
015
Annu
alRe
port
ing
Guid
eline
s iss
ued
1-
--
62
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
9.4
R
eco
nci
lin
g p
erfo
rma
nce
ta
rget
s w
ith
th
e B
ud
get
an
d t
he
MT
EF
The
spen
ding
focu
s of t
he N
atio
nal P
lannin
g pro
gram
me
rem
ains o
n th
e N
atio
nal In
com
e D
ynam
ics su
rvey
, sup
port
ing th
e w
ork o
f the
plan
ning c
omm
issio
n an
d gu
iding
the
strat
egic
and
annu
al pe
rform
ance
plan
ning
and
repo
rting
pro
cess
. Exp
endi
ture
on
the
prog
ram
me
decr
ease
d fro
m 2
014-
15 to
201
5-16
is d
ue to
bud
get r
educ
tions
effe
cted
(m
ainly
due
to th
e ab
olitio
n of
the
form
er m
inistr
y fo
r plan
ning)
.
NA
TIO
NA
L P
LAN
NIN
G
Sub-
prog
ram
mes
Aud
ited
out
com
eA
djus
ted
App
ropr
iati
onM
ediu
m-t
erm
expe
ndit
ure e
stim
ate
Ran
d m
illio
n20
11/1
220
12/1
320
13-1
420
14-1
520
15-1
620
16-1
720
17-1
8
Prog
ram
me
Man
agem
ent f
or N
atio
nal P
lannin
g54
.727
.825
.334
.729
.532
.333
.2
Rese
arch
and
Pol
icy s
ervic
es10
.140
.329
.349
.151
.461
.961
.7
Gov
ernm
ent P
erfo
rman
ce In
form
atio
n0.0
0.00.0
4.57.3
7.88.3
Tota
l64
.868
.154
.688
.388
.210
2.1
103.
3
63
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
10. Programme 5: National Youth Development Programme
10.1 Programme purpose
The purpose of the programme is to develop and implement youth policy and to provide oversight over funds transferred to the National youth Development Agency.
10.2 Programme Overview
The programme is comprised of the following sub-programmes
1) Youth Development
Purpose: Develop and implement youth policy
2) National Youth Development Agency
Purpose: Transfers funds to the National youth Development Agency
10.3 Strategic Objectives
• To develop and implement youth policy frameworks and monitor implementation
• To provide oversight and make transfer payments to the NyDA
64
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
10.3
.1 Su
b-p
rogr
am
me:
Yo
uth
Des
k
Stra
tegi
c O
bjec
tive
11.
6.1
: To
supp
ort
yout
h de
velo
pmen
t an
d em
pow
erm
ent
Out
put
Perf
orm
ance
In
dica
tor/
s
Aud
ited
/Act
ual P
erfo
rman
ceEs
tim
ated
/B
asel
ine
Perf
orm
ance
20
14-2
015
Pla
nned
Pe
rfor
man
ce/
Tar
gets
20
15-2
016
Med
ium
-ter
m t
arge
ts
2012
-201
320
13-2
014
2016
-20
1720
17-
2018
2018
-201
9
yout
h po
licy
and
NyD
A ov
ersig
ht
Appr
oved
yo
uth
polic
y,
shar
ehol
der
com
pact
and
qu
arte
rly
mon
itorin
g re
port
s
New
New
Dra
ft po
licy
deve
lope
dsu
bmit
yout
h po
licy
to c
abine
t an
d pr
oduc
e sh
areh
olde
r co
mpa
ct b
y M
arch
20
16. P
rodu
ce
4 m
onito
ring
over
sight
repo
rts
a m
onth
afte
r th
e en
d of
eac
h qu
arte
r
Mon
itor
impl
emen
tatio
n an
d pr
oduc
e re
port
s r
quar
terly
repo
rts
annu
ally
cond
uct
evalu
atio
n on
the
impl
emen
tatio
n of
the
polic
y by
end
of t
he
finan
cial y
ear
Prod
uce
4 re
port
s ann
ually
Tab
le 2
: Pro
gram
me
Perf
orm
ance
Indi
cato
r Q
uart
erly
Tar
gets
(201
5-16
)
Perf
orm
ance
In
dica
tor/
sT
arge
ts
2015
-201
6R
epor
ting
Pe
riod
Mea
ns o
f ve
rific
atio
n1st
(Apr
-Jun
e)2nd
(Ju
ly-S
ept)
3rd (O
ct-D
ec)
4th (J
an-M
arch
)
Appr
oved
yo
uth
polic
y,
shar
ehol
der
com
pact
and
qu
arte
rly
mon
itorin
g re
port
s
subm
it yo
uth
polic
y to
cab
inet
and
prod
uce
shar
ehol
der
com
pact
by
Mar
ch
2016
. Pro
duce
4
mon
itorin
g ov
ersig
ht re
port
s a
mon
th a
fter
the
end
of e
ach
quar
ter
Annu
ally
cabi
net
--
-su
bmit
polic
y to
ca
bine
t by
end
of
finan
cial y
ear
Qua
rter
ly an
d an
nuall
ysh
areh
olde
r co
mpa
ctM
onito
ring
repo
rts
Prod
uce
annu
al sh
areh
olde
r co
mpa
ct1
repo
rt
1 re
port
1 re
port
1 re
port
65
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
10.4
Rec
on
cili
ng
per
form
an
ce t
arg
ets
wit
h t
he
Bu
dge
t a
nd
th
e M
TE
F
The
spen
ding
focu
s ove
r the
med
ium te
rm fo
r the
Nat
iona
l you
th D
evelo
pmen
t Age
ncy p
rogr
amm
e is
to tr
ansfe
r fun
ds to
allo
w it
to in
itiate
, impl
emen
t, fac
ilitat
e an
d m
onito
r yo
uth
deve
lopm
ent i
nter
vent
ions
aim
ed a
t red
ucing
you
th u
nem
ploy
men
t and
pro
mot
ing so
cial c
ohes
ion.
Expe
nditu
re in
crea
ses f
rom
R41
2.3 m
illion
in 2
014-
15 to
R44
2.4
milli
on in
201
7-18
to p
rovid
e fu
nding
for n
atio
nal y
outh
dev
elopm
ent p
rogr
amm
es.
NA
TIO
NA
L Y
OU
TH
DEV
ELO
PM
ENT
AG
ENC
Y
Sub-
prog
ram
mes
Aud
ited
ou
tcom
eA
djus
ted
App
ropr
iati
onM
ediu
m-t
erm
expe
ndit
ure e
stim
ate
Rand
milli
on20
11/1
220
12/1
320
13-1
420
14-1
520
15-1
620
16-1
720
17-1
8
yout
h D
evelo
pmen
t7.3
3.54.4
4.04.8
5.05.3
Nat
iona
l you
th D
evelo
pmen
t Age
ncy
374.7
385.9
392.7
408.2
409.8
405.8
437.2
Tota
l38
2.1
389.
439
7.1
412.
341
4.5
410.
844
2.4
66
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
PART C: LINKs TO OThER PLANs
68
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
PART c: LINKs TO OThER PLANs
11. Links to long term infrastructure and other capital assets
Not applicable
12. Conditional grants
Not applicable
13. Public entities
Not applicable
14. Public private partnerships
Not applicable
PART A: sTRATEGIc OVERVIEwANNEXURE 1:
INDIcATOR DEscRIPTIONs
70
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
ANNEXURE 1: INDIcATOR DEscRIPTORs
Programme 1: Administration
1.OfficeoftheDG
Indicator Title: Approved strategic and annual performance plans
Short Definition: Ensure that all departmental plans are timely developed and reported in line with planning frameworks
Purpose/Importance: To provide strategic direction for the department and promote accountability and good corporate governance
source/collection of Data: Strategic Plan and Annual Performance Plan filed in the DPME filing system
Method of calculation: Verification of the presence of the plans
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-cumulative
Reportng cycle: Annually
New Indicator: No
Desired Performance: 2015-2020 strategic Plan and 2015-16 APP developed according to National Treasury guidelines a submitted to Parliament by due date
Indicator Responsibility: Head of Office of the DG
Indicator Title: Number of quarterly implementation reports
Short Definition: Quarterly reports showing the performance of the department agianst set targets in the Annual Performance Plan
Purpose/Importance: To report progress on the departmental objectives and targets
source/collection of Data: Quarterly Reports and Annual Report filed in the DPME filing system
Method of calculation: Verification of the compliance of Annnual Performance Plan and reports with NT guidelines, approval by EA and proof of submission by due date
Data Limitations: Inability of programmes to keep and provide valid performance information by due date
Type of Indicator: Output
calculation Type: cumulative
Reportng cycle: Quarterly and Annually
New Indicator: yes
Desired Performance: Quarterly reports approved by Executing Authority and submitted to National Treasury within 30 days of the end of the quarter.
Indicator Responsibility: Head of Office of the DG
71
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: Audited Annual Report
Short Definition: Annual report on departmetal activities against its planned targets
Purpose/Importance: To report progress on the annual departmental objectives and targets
source/collection of Data: Audited Annual Report filed in the DPME filing system
Method of calculation: Verification of the compliance of Annual report with NT guidelines, approval by EA and proof of submission by due date
Data Limitations: Inability of programmes to keep and provide valid performance information by due date
Type of Indicator: Output
calculation Type: Non-cumulative
Reportng cycle: Annually
New Indicator: No
Desired Performance: Produce AR and submit to AGsA for Audit and to NT and Parliament by due dates
Indicator Responsibility: Head of Office of the DG
2. Communications
Indicator Title: Number of communication plans, implementation reports and stakeholder engagements
Short Definition: A communication plan to effective communicate the work of the department and engage with stakeholders
Purpose/Importance: To ensure and enhance effective communication, raise awareness and information sharing on key matters relevant to both internal and external stakeholders
source/collection of Data: Approved Communication plan and reports on activities filed in the DPME filing system
Method of calculation: Simple count and verfication of the presence of the plans
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-commulative (commmunication plan)and cumulative (implementation reports)
Reportng cycle: Annually (communication plan) and Quarterly (implementation reports)
New Indicator: No
Desired Performance: 1 communication plan and 4 implementation reports
Indicator Responsibility: Director: communication
72
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
3. Financial Management
Indicator Title: MonthlyandAnnualfinancialreportsandstatements
Short Definition: Monitoring of monthly expediture reports and annual financial statements
Purpose/Importance: To ensure that the Department spends the budget in order to achieve its strategic objectives
source/collection of Data: Expenditure reports and annual financial statement
Method of calculation: budget spent as a percentage of approved drawings
Data Limitations: None
Type of Indicator: Performance
calculation Type: cumulative
Reportng cycle: Quarterly and Annually
New Indicator: yes
Desired Performance: Achieve at least 98% by end of financial year
Indicator Responsibility: Chief Financial Officer
Indicator Title: % of invoices paid within 30 days
Short Definition: The indicator measures the quantity of the invoice paid within 30 days according to the NT guidelines
Purpose/Importance: To assess the level of compliance with legislation, regulations and accounting standards
source/collection of Data: Audited annual financial statements
Method of calculation: Number of invoices paid within 30 days divide by the number of valid invoices received on monthly basis
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-cumulative
Reportng cycle: Quarterly
New Indicator: yes
Desired Performance: All valid invoices paid within 30days
Indicator Responsibility: Chief Financial Officer
73
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
4. Human Resources
Indicator Title: Average % of funded posts in PERSAL which are vacant over a quarter (Vacancy rate)
Short Definition: Measurement of the average rate of vacancies in the department
Purpose/Importance: To ensure all vacant posts are filled on time
source/collection of Data: Persal reports and manual data base
Method of calculation: Number of vacancies divided by number of approved posts expressed in percentage showing 10% vacancy rate
Data Limitations: Risk of delays in filling post due to security clearance delays
Type of Indicator: Performance
calculation Type: Non-cumulative
Reportng cycle: Quarterly
New Indicator: No
Desired Performance: 10% or less on average over the full financial year
Indicator Responsibility: Director: human Resources Management
Indicator Title: Number of interns enrolled on annual basis
Short Definition: Measurement the number of interns enrolled in the department on annual basis
Purpose/Importance: To provide valuable practical work experience and establish an effective system with the continuous development of unemployed and qualified youth for appointment in the labour market
source/collection of Data: Persal reports and manual data base
Method of calculation: 5/total number of approved X 100
Data Limitations: None
Type of Indicator: Performance
calculation Type: Non-cumulative
Reportng cycle: Annually
New Indicator: yes
Desired Performance: 5% or more (of the approved funded post establishment) of interns are appointed annually in the department
Indicator Responsibility: Director: human Resources Management
74
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: % of performance agreements and reports submitted on time
Short Definition: Measure of the efficiency of performance management processes in the department
Purpose/Importance: To efficiently implement the performance management and development system
source/collection of Data: submission analysis report.
Method of calculation: Number agreements, reviews and assesment submitted divided by total qualifying staff compliment expressed as a percentage showing 90% compliance
Data Limitations: Risk of incorrect information being captured and abscence of some staff members during submission due dates
Type of Indicator: Performance
calculation Type: Non-cumulative
Reportng cycle: Quarterly
New Indicator: No
Desired Performance: Achieve 90% submissions of performance agreements, reviews and assessments by due dates
Indicator Responsibility: Director: human Resources Management
Indicator Title: % targets of workplace skills plan achieved
Short Definition: Measure whether the workplace skills Plan of the department is being implemented
Purpose/Importance: To ensure that staff are appropriately skilled and competent to deliver on the mandate of the department
source/collection of Data: Approved wsP Plan and Manual training database
Method of calculation: Approved wsP Plan and number of targets achieved divided by total number of targets in the WSP expressed as a percentage
Data Limitations: Risk of late submission resulting in late or incomplete submission
Type of Indicator: Output
calculation Type: cumulative
Reportng cycle: Quarterly
New Indicator: No
Desired Performance: wsP approved by DG by 30 April 2015. Achieve 80% of targets in the wsP by the end of the financial year
Indicator Responsibility: Director: human Resources Management
75
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: %ofdisciplinarycasesfinalisedwithinthetimeframe
Short Definition: Time taken to finalise a disciplinary case
Purpose/Importance: To manage disciplinary cases in an efficient and effective manner in line with the prescibed disciplanary code and procedures
source/collection of Data: Report on diciplinary cases handled filed in DPME filing system
Method of calculation: Simple count of the number of days taken to finalise the case after the charge sheet is served to an employee.
Data Limitations: None
Type of Indicator: Output Persal Report and Manual Reports
calculation Type: cumulative
Reportng cycle: Annually
New Indicator: yes
Desired Performance: Disciplinary cases finalize within the prescribed time frames
Indicator Responsibility: Director: human Resources Management
Indicator Title: %ofSMSmemberssubmittingfinancialdisclosures
Short Definition: All members of the senior Management services (sMs) are required to disclose their registrable interests by not later than 30 April of each year. senior Managers who are appointed after 1 April must make disclosures within 30 days after assumption of duty in respect of the period of 12 months preceding their assumption of duty.
Purpose/Importance: Designated employees are entrusted with public funds. As such, they need to maintain the highest standards of professional ethics. Their integrity and that of their departments must be beyond question. This framework is aimed at preventing conflict of interests by requiring of designated employees to disclose their financial interests.
source/collection of Data: Financial disclosures e-filing system reports
Method of calculation: Number of financial disclosures submitted divided by total number of SMS staff compliment expressed as a percentage s
Data Limitations: Risk in delay in submission of financial e-disclosures as a result of e-disclosure system not being operational
Type of Indicator: Performance / compliance
calculation Type: Non-cumalative
Reportng cycle: Annually
New Indicator: yes
Desired Performance: 100% compliance in submission of financial interests by all designated employees within the specified time frames
Indicator Responsibility: Director: human Resources Management
76
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
5. Information Technology Support
Indicator Title: % achievement of ICT systems standards as stipulated in the standards document
Short Definition: Minimum required standards as set by DPsA for systems usability, data recovery and security
Purpose/Importance: Ensure that DPME IcT systems are effective and data is secured
source/collection of Data: Monthly departmental systems health report from service providers and departmental IcT system
Method of calculation: simple count of the number of reports produced and a sytems generated and analysis report done on data generated showing 85%
Data Limitations: None
Type of Indicator: Performance
calculation Type: Non-cumulative
Reporting cycle: Monthly
New Indicator: No
Desired Performance: Produce 4 quarterly reports annually indicating 85% achievement of IcT systems standards on average during the course of the financial year
Indicator Responsibility: Director: IcT Infrastructure
Indicator Title: % of systems availability
Short Definition: Implementation and alignment of business applications to the needs of DPME
Purpose/Importance: To support efficient achievement of departmental strategic objectives
source/collection of Data: Approved business applications plan and reports indicating percentage of systems availability
Method of calculation: Reports indicating the number of activities in the business applications plan achieved divided by total number of targeted activities expressed as a percentage
Data Limitations: None
Type of Indicator: Performance
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: yes
Desired Performance: Achieve an average of 85% systems availability on annual basis measured by reports produced quarterly as generated by the system
Indicator Responsibility: Director: business Intelligence
77
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
6. Risk Management
Indicator Title: Approved risk plan and Risk management reports
Short Definition: Monitor the implementation of risk management plan and produce risk register to identify accessible risks and mitigating actions
Purpose/Importance: To identify and mitigate risks that might hamper achievement of departmental objectives
source/collection of Data: Risk Management plan, Quarterly risk reports, Risk registers and minutes of Risk management committee
Method of calculation: Verification of existence of quarterly reports against Risk management plan, Updated risk register and proof of submission to Risk Management and Audit committee.
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-cumulative (plans) and cumulative (reports)
Reportng cycle: Quarterly and Annually
New Indicator: No
Desired Performance: conduct annual risk assessment/review and produce a 3 year rolling strategic risk management plan, Produce quarterly risk implementation reports and annual implementation
Indicator Responsibility: Chief Risk Officer
7. Internal Audit
Indicator Title: Approved Internal Audit Plan and quarterly monitoring reports
Short Definition: Plan for conducting internal audits and monitoring reports on the implementation of the plan
Purpose/Importance: To evaluate the effectiveness of internal controls and provide Internal audit reports to management and Audit committee
source/collection of Data: 3-year strategic internal audit plan, quarterly implementation reports and annual audit plan
Method of calculation: Verification of the presence of the internal audit plan and simple count of reports produced and proof of submission to Audit committee
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-cumulative (plans) and cumulative (reports)
Reportng cycle: Quarterly and Annually
New Indicator: No
Desired Performance: Produce a 3 year rolling strategic internal audit plan by June each year and Quarterly audit implementation reports approved by Executing Authority
Indicator Responsibility: Chief Audit Executive
78
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Programme 2: Outcomes Monitoring and Evaluation
1. Outcomes Support
Indicator Title: Number of revised Medium Term Strategic Framework ( MTSF) chapters and/or related Delivery Agreements
Short Definition: Revision of MTsF and or Delivery Agreements is required to take the prevailing circumstances into account when implementing the 14 priority outcomes
Purpose/Importance: To review the MTsF and/or related Delivery Agreements to ensure that emerging factors are taken into account during implementation of the 14 outcomes in the MTsF
source/collection of Data: Revised MTsF and/or delivery agreements documents
Method of calculation: Simple count and verification of the MTSF chapters and/or Delivery Agreements revised by comparing the previous version with the revised version to identify revised areas.
Data Limitations: None
Type of Indicator: Output
calculation Type: Non-cumulative
Reporting cycle: Annually
New Indicator: No
Desired Performance: MTsF and/or Delivery Agreements reviewed when necessary
Indicator Responsibility: DDG: Outcomes Monitoring and Evaluation branch
Indicator Title: Number of Outcomes progress report submitted to cabinet
Short Definition: Monitoring reports measure progress against targets set in each outcome and are used to inform the relevant cabinet committee to enable them to take appropriate actions
Purpose/Importance: To inform cabinet on progress with the implementation of the 14 outcome
source/collection of Data: 14 monitoring reports (1 for each outcome) and proof of submission to cabinet
Method of calculation: Simple count and verification of the presence of the report and proof of submission to cabinet
Data Limitations: Risk of departments providing wrong data
Type of Indicator: Output
calculation Type: Non-cumulative
Reporting cycle: Annually
New Indicator: No
Desired Performance: Produce 3 reports per outcome (42 reports) by 31 March 2016
Indicator Responsibility: DDG: Outcomes Monitoring and Evaluation branch
79
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: Summary outcomes report submitted to Cabinet
Short Definition: Monitoring reports measure progress against targets set in each outcome
Purpose/Importance: To update cabinet and the public on progress made in achieving the outcomes
source/collection of Data: Reports capturing progress on implementation of outcomes annually, midterm and at the end of the term of the administration
Method of calculation: Simple count and verification of the presence of the report, proof of submission to cabinet and posting of the reports on dpme website for public access
Data Limitations: Risk of departments providing wrong data
Type of Indicator: Output
calculation Type: Non-cumulative
Reporting Cycle: Annually
New Indicator: No
Desired Performance: Produce 1 summary report on the implementation of the outcome (14 reports) by 31 March 2016
Indicator Responsibility: DDG: Outcomes Monitoring and Evaluation Branch
Programme of Action (PoA) Data Support
Indicator Title: Number of Outcomes reports displayed to the public on POA system
Short Definition: Quarterly progress reports on implementation of outcomes displayed to the public (excluding outcomes whose reports are classified)
Purpose/Importance: To inform the public on progress made on implementation of government priority outcomes
source/collection of Data: DPME website
Method of calculation: Simple count and verification of the presence of reports in DPME website
Data Limitations: None
Type of Indicator: Output
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: No
Desired Performance: Produce and publish 3 reports for each outcome (excluding outcomes for which the reports are classified) and have them displayed to the public on the website
Indicator Responsibility: Director: PoA
80
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: Report on Outcomes data and reporting quality
Short Definition: Outcomes data and reporting quality assessment report is an input into Technical Implementation Forums (TIFs). It covers all 14 outcomes and provides:
1) POA reporting quality based on quarterly outcomes reports submitted to DPME2) List of new data released during the quarter by statssA 3) Pertinent data quality issues arising during the quarter
Purpose/Importance: To assess the quality of data used for reporting on outcomes.
source/collection of Data: Quarterly Outcomes Reports from departments and statssA (where applicable). Other sources of data may be identified where available
Method of calculation: Verification of the presence of the report and minutes of discussions in the combined data forum
Data Limitations: None
Type of Indicator: Output
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: yes
Desired Performance: Produce one report on quality assessment of outcomes data and reporting by 31 March 2016 and present to the combined data forum
Indicator Responsibility: Director: POA, Outcomes Monitoring and Evaluation branch
Indicator Title: Development Indicators publication
Short Definition: Report on selected indicators related to economic and social development in south Africa to inform the public about the countries progress in meeting the developmental objectives
Purpose/Importance: To communicate the country’s progress towards meeting developmental goals
Source/Collection of Data: Annual Development Indicators publication booklet and departmental website
Method of calculation: Verification of the presence of Annual Development Indicators publication booklet and posting in the departmental website
Data Limitations: None
Type of Indicator: Output
Calculation Type: Non-Cumulative
Reporting Cycle: Annual
New Indicator: No
Desired Performance: Development Indicators produced and posted on DPME website by 31 March 2016
Indicator Responsibility: DDG: OME
81
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Operation Phakisa
Indicator Title: Number of reports produced on Operation Phakisa labs conducted
Short Definition: A rigorous planning process to determine problem areas and develop improvement plans for identified key government’s delivery priorities resulting in a comprehensive report/ and improvement plans
Purpose/Importance: To conduct a detail assessment of implementation challenges of government priorities
source/collection of Data: Reports on Operation Phakisa labs conducted posted in the Operation Phakisa website
Method of calculation: Simple count and verification of reports on Operation Phakisa labs conducted and posted on Operation Phakisa website
Data Limitations: None
Type of Indicator: Output
calculation Type: cumulative
Reporting cycle: Annually
New Indicator: yes
Desired Performance: Produce two Operation Phakisa Labs reports by 31 March 2016
Indicator Responsibility: head: Operation Phakisa
Indicator Title: Number of Operation Phakisa monitoring reports
Short Definition: Progress reports on implementation of Operation Phakisa Lab initiatives accessible to the public
Purpose/Importance: To provide regular feedback to the all stakeholders as well as the general public on the implementation progress on Lab initiatives.
source/collection of Data: Reporting dashboards on the Operation Phakisa website
Method of calculation: simple count of the number of dashboard reports per Lab
Data Limitations: None
Type of Indicator: Output
calculation Type: cumulative
Reporting cycle: Annually
New Indicator: yes
Desired Performance: Produce 2 Operation Phakisa interactive dashboard reports per lab and publish on Operation Phakisa website by 31 March 2016
Indicator Responsibility: head: Operation Phakisa
82
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Advisory services and support to the executive
Indicator Title: %ofCabinetmemorandaandrequestsfrompoliticalprincipalsforspecificreportsforwhichbriefingnotesandreportsareprepared
Short Definition: Briefing notes and reports prepared to advice political principals based on submitted cabinet Memoranda and requests
Purpose/Importance: To provide advice to political principals to facilitate decisions making on issues that requires expert opinion and advice
source/collection of Data: cabinet drive and requests via correspondences (e-mails , letters, verbal instruction captured in the register of requests)
Method of calculation: Total number of briefing notes prepared divided by the total number of memoranda and/or requests received expressed as a percentage
Data Limitations: None
Type of Indicator: Output
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: No
Desired Performance: Provide quality advice to political principals by preparing briefing notes on 75% of Cabinet memoranda and 100% of requests from political principals
Indicator Responsibility: DDG: Outcomes Monitoring and Evaluation branch
Indicator Title: %ofPresidencyexecutivemonitoringvisitsforwhichbriefingnotesandreportsare prepared and submitted to the executives
Short Definition: Briefing notes and monitoring reports prepared to inform and enable the political principals to perform M&E
Purpose/Importance: To provide information to assist political principals with monitoring and evaluation initiatives
source/collection of Data: Briefing notes and reports based on requests registered in the Request Register
Method of calculation: Total number of briefing notes prepared divided by total number of memoranda /requests received expressed as a percentage
Data Limitations: None
Type of Indicator: Performance
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: No
Desired Performance: Produce an average of 80% of briefing notes on executive visits throughout the quarters of the financial year
Indicator Responsibility: chief Director: Revitalising Distressed Mining communities
83
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: Numberofbriefingnotesonminingtownsandlaboursendingareas
Short Definition: Briefing notes on mining towns to assess progress on the four outcomes defined in the special Presidential Package
Purpose/Importance: To advise political principals and stakeholders on issues relating to distressed mining towns and labour sending areas. DPME Minister : coordinates the Inter Inter-ministerial committee (IMc) on Revitalizing Distressed Mining communities.
source/collection of Data: Proof of submission of briefing notes to Minister
Method of calculation: Simple count and verification of briefing notes produced and proof of submission to Minister
Data Limitations: None
Type of Indicator: Performance
calculation Type: cumulative
Reporting cycle: Quarterly
New Indicator: No
Desired Performance: Produce 3 briefing notes on the status of mining towns and labour sending areas
Indicator Responsibility: Chief Director: Revitalising Distressed Mining Communities
Local Government Performance Assessment
Indicator title Approved Local Government Management Improvement Model
Short definition Approved LGMIM standards for the assessment of management practices within municipalities
Purpose/importance To develop and annually revise the model and tool to measure compliance with management practices at local government level
source/collection of data Memorandum approving LGMIM filed on the M-drive
Method of calculation Verification of the presence of an approved LGMIM and approval by the DG by September 2016
Data limitations None
Type of indicator Output
calculation type Non–cumulative
Reporting cycle Annually
New indicator No
Desired performance LGMIM updated and approved by DG by the end of september 2016
Indicator responsibility head: Local Government Performance Assessment: OME branch
84
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator Title: NumberofLGMIMscorecardscompletedbytheendofthefinancialyear
Short Definition: Number of municipalities which submitted completed LGMIM self-assessments
Purpose/Importance: To assess the level of compliance by municipalities with management practices
source/collection of Data: Excel based LGMIM self-assessment score cards
Method of calculation: simple count of the number of completed LGMIM self-assessment score cards submitted to DPME by end of the financial year.
Data Limitations: completeness of information informing the assessments as received from municipalities
Type of Indicator: Output
calculation Type: Non-cumulative
Reporting cycle: Annually
New Indicator: No
Desired Performance: Annual review of LGMIM by the end of september 2015 approved by the DG
Indicator Responsibility: head: Local Government Performance Assessment: OME branch
Indicator title Number of LGMIM reports presented to Outcome 9 Implementation Forum
Short definition Annual report produced and submitted to Outcome 9 Implementation Forum
Purpose/importance To provide an overview of the results of the assessments conducted
source/collection of data Excel based LGMIM moderated score cards
Method of calculation Simple count and verification of report and proof of submission to Outcome 9 implementation forum by March 2016
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annually
New indicator No
Desired performance Produce and submit 1 LGMIM report by July 2016
Indicator responsibility Head: Local Government Performance Assessment: OME Branch
85
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Socio-economic impact assessment
Indicator title Socio Economic Impact Assessment Study (SEAIS) annual report approved by the DG
Short definition sEAIs conducted on policy, regulation and legislation
Purpose/importance To ensure impact assessments are conducted for policies, regulations and legislation
source/collection of data Impact assessment report and annual report
Method of calculation Verification of presence of annual report showing the total number of requests attended divided by requests submitted expressed as a percentage and approval by DG
Data limitations Risk of quality of reports
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Quarterly
New indicator yes
Desired performance Produce annual report showing support for 80% of requested impact assessments
Indicator responsibility OF: Outcome 4/Chief Directorate: Socio Economic Impact Assessment Unit
Evaluation and Research
Indicator title National evaluation plan approved by Cabinet
Short definition Approved national evaluation plan to guide the programme of evaluating priority programmes
Purpose/importance To ensure that priority evaluations are conducted on government programmes and policies
Source/collection of data Approved Plan and Cabinet minutes
Method of calculation Verification of the existence of approved plan by Cabinet
Data limitations Access to Cabinet minutes is restricted
Type of indicator Output
Calculation type Cumulative
Reporting cycle Annually
New indicator No (adapted from previous)
Desired performance 2016-17 National Evaluation Plan approved by Cabinet by March 2016
Indicator responsibility Head: Evaluation and Research, OME Branch
86
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of provinces with Provincial Evaluation Plans
Short definition Number of provinces with provincial evaluation plans approved by Director General OtP or EXcO
Purpose/importance To ensure that priority evaluations are conducted on provincial government programmes and policies
source/collection of data Provincial evaluation plan
Method of calculation Simple count of number of Provincial Evaluation Plans in place and verification of approval
Data limitations Reliance on provinces
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No (adapted from previous)
Desired performance 7 Provincial Evaluation Plans covering 2016-17 approved by Director General OtP or EXcO by March 2016
Indicator responsibility head: Evaluation and Research, OME branch
Indicator title Number of evaluation reports approved by evaluation steering committees
Short definition Indication of number of completed evaluations
Purpose/importance Indicates how many evaluations have been completed
source/collection of data Evaluation plan and approved evaluation reports
Method of calculation Simple count and verification of evaluation reports approved by the evaluation steering committee
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No
Desired performance 8 evaluation reports approved by evaluation steering committee in which DPME is a member by March 2016
Indicator responsibility head: Evaluation and Research: OME branch
87
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of improvement plans produced
Short definition All evaluations should produce improvement plans after the final report is accepted
Purpose/importance For evaluations to have impact they must be translated into improvement plans which show how programmes or policies must be changed
source/collection of data Improvement plans
Method of calculation simple count of improvement plans produced
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No
Desired performance 8 improvement plans produced
Indicator responsibility head: Evaluation and Research: OME branch
Indicator title Numberofresearchassignmentscompletedbytheendofthefinancialyear
Short definition Research assignments completed
Purpose/importance DPME is using the results of research to inform its work
source/collection of data Research reports completed
Method of calculation Simple count of research assignments completed by the end of the financial year
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No
Desired performance 2 research assignments completed by March 2016
Indicator responsibility head: Evaluation and Research, OME branch
88
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Programme 3: Institutional Performance Monitoring and Evaluation (IPME)Management Performance Assessment (MPAT)
Indicator title Updated MPAT standards
Short definition Approved standards and procedures for the annual assessment of management performance within the Public service
Purpose/importance For MPAT to be a developmental tool and encourage continuous learning it is important to review the tool and the standards on an annual basis
source/collection of data DG documented approval and updated MPAT filed on the M-drive
Method of calculation Verification of the presence of reviewed MPAT on the M-drive and proof of approval by DG by August of each year
Data limitations None
Type of indicator Output
calculation type Non–cumulative
Reporting cycle Annually
New indicator No
Desired performance MPAT updated and approved by Director General and launched by the end of August 2015
Indicator responsibility head: Management Performance Monitoring and support
Indicator title % of national and provincial departments whose HODs have signed off their MPAT assessments on MPAT System by the stipulated due date
Short definition The percentage of department’s for which the DG/hOD signs off the completed self-assessment by the due date
Purpose/importance To create awareness and promote ownership of the outcomes of the assessment process by DG/hOD
source/collection of data MPAT web system
Method of calculation Number of departments whose hOD’s signed the MPAT results divided by the total number of departments that completed MPAT expressed as a percentage
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No
Desired performance 90% of departments complete MPAT and have them signed off by their hODs by 31 October
Indicator responsibility head: Management Performance Monitoring and support
89
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Consolidated MPAT report indicating percentage of national and provincial departments that achieve at least level 3 within 50 percent of the Management Performance Assessment Tool (MPAT) standards for each year of assessment (end September of each year) submitted to Cabinet
Short definition A report submitted to cabinet to inform them about the level of compliance with management practices in provincial and national departments and indicating percentage of national and provincial departments that achieve at least level 3 within 50 percent of the Management Performance Assessment Tool (MPAT) standards for each cycle submitted to cabinet
Purpose/importance To inform cabinet about the outcomes of the MPAT assessments in provincial and national departments
source/collection of data MPAT report and evidence of submission to cabinet
Method of calculation Verification of the presence of a report and proof of submission to Cabinet by June of each year
Data limitations Risk of non-participation by departments, contestation of moderated scores
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annually
New indicator No
Desired performance MPAT report submitted to cabinet by end June 2015
Indicator responsibility head: Management Performance Monitoring and support
Indicator title Number of good practice case studies
Short definition case studies on good practice departments in each KPA documented and published on website and learning events held
Purpose/importance To share good practice with departments so that they can improve their MPAT KRA scores
source/collection of data Documented case studies posted on the website
Method of calculation Simple count and verification of presence of good practice case studies on website
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator yes
Desired performance 8 case studies on good practice departments by end June 2015
Indicator responsibility head: Management Performance Monitoring and support
90
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
FOSAD Indicators
Indicator title Number of monitoring reports submitted to FOSAD secretariat
Short definition Progress reports on the monitoring of key indicators of management in government departments
Purpose/importance To encourage accounting officers to improve service delivery through changing the way government works
source/collection of data Monitoring reports and emailed submission to FOsAD secretariat
Method of calculation Simple count and verification of the presence of reports and proof of submission to FOsAD
Data limitations Quality and frequent reporting by co-ordinating departments
Type of indicator Output
calculation type cumulative
Reporting cycle bi-monthly
New indicator No
Desired performance 3 monitoring reports submitted to FOsAD secretariat 3 times a year
Indicator responsibility head: Management Performance Monitoring and support
Frontline Service Delivery Monitoring (FSDM)
Indicator title Revised set of FSDM programme implementation tools and guidelines (operational guide framework)
Short definition The operating procedures and tools for this joint programme are produced annually for use by all implementation partners.
Purpose/importance These procedures and tools are intended to guide the implementation in line with agreed standards.
source/collection of data set of tools and guidelines on the DPME website and M-drive, proof of date of placement on website
Method of calculation Verification of the presence of the revised set of tools and guidelines on the website by 31 March of each year
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annually
New indicator No
Desired performance Revised FsDM programme: Operational Guide Framework placed on DPME website by 31 March 2016
Indicator responsibility Director: FsDM systems
91
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of new facilities monitored resulting in a site monitoring report
Short definition The number of facilities, monitored to determine the quality of services provided to citizens
Purpose/importance To monitor the quality of services provided to citizens and identify areas of improvement
source/collection of data Reports on facilities monitored
Method of calculation A count of the numbers of site reports for each site visited
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator No
Desired performance 90 new facilities monitored and passed quality assurance with site monitoring reports captured on the M-drive by 31 March 2016
Indicator responsibility Director: FsDM Implementation
Indicator title Number of facilities for which improvements monitoring was conducted
Short definition Follow-up visits on sites previously visited to determine the level of improvement a completed visit constitute an improvement meeting and a rescoring visit
Purpose/importance To assesses if services has improved since the last monitoring and support ensuring that monitoring must lead to improvement.
source/collection of data Improvement reports on sites followed up
Method of calculation A count of the numbers of final quality checked site reports, after sign off by the Director
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator No
Desired performance 120
Indicator responsibility Director: FsDM Implementation
92
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title % of facilities that show improvement for which improvements monitoring have been done
Short definition Those facilities which have been selected for revisit monitoring, show improvements in average facility score.
Purpose/importance To encourage departments to act on monitoring findings and by monitoring a site again and reporting on the findings
source/collection of data score cards created after the second monitoring visit
Method of calculation Comparing the score cards of findings for facilities visited twice and dividing the total of facilities that show improvements by the sum of those that have improved and those that have not improved and expressed in percentage
Data limitations Inconsistency in scoring approach from one year to another
Type of indicator Performance
calculation type Non-cumulative
Reporting cycle Annually
New indicator No
Desired performance 70% of service delivery facilities for which improvements monitoring has been done, have an improvement in facility average score.
Indicator responsibility Director: FsDM Implementation
Indicator title FSDMfindingsreports
Short definition Overall annual outcomes report on the monitoring visits conducted, indicating the scores for facilities as well as the trends
Purpose/importance To create awareness in departments and the executive about service delivery trends in government facilities
source/collection of data Data is collected from FsDM monitoring reports produced on a quarterly basis which is then analysed and reduced into mid-year and annual reports
Method of calculation simple count and proof of distribution of report
Data limitations changes in site monitoring score card formats and quality of the monitors
Type of indicator Output
calculation type cumulative
Reporting cycle half-yearly and Annually
New indicator No
Desired performance • FsDM national overview report submitted to cabinet by end of June of 2015, covering the visits from the previous year
• FSDM findings mid-year report for each years’ visits produced and distributed to 9 provinces and 8 departments by 30 November 2015
Indicator responsibility Director: FsDM systems
93
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Presidential Hotline
Indicator title Number of Presidential Hotline case resolution reports submitted G&A Cluster and PCC
Short definition case resolution reports submitted to these forums to encourage monitoring and facilitate improvements where required
Purpose/importance Regular performance reports to high-level structures will assist with elevating complaints management as a strategic issue.
source/collection of data case resolution reports and evidence of submission to G&A cluster meeting and Pcc
Method of calculation Simple count and verification of the presence of case resolution reports and proof of submission to relevant forums and stakeholders
Data limitations Quality and reliability of data generated from the call centre system
Type of indicator Output
calculation type cumulative
Reporting cycle Annually
New indicator No
Desired performance Produce and submit hotline performance reports: 2 to G&A cluster and 1 Pcc
Indicator responsibility Director: hotline
Indicator title Number of Presidential Hotline case studies produced
Short definition case studies and other research publications support learning and enhance management in the resolution of complaints
Purpose/importance To create a learning repository on resolutions and establishment of trends on citizens service delivery experiences
source/collection of data case studies , research reports and publications
Method of calculation Simple count and verification of the presence of case studies reports and placement on the website by 31 March 2016
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator yes
Desired performance Produce 4 cases studies by end of financial year
Indicator responsibility Director: hotline
94
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of customer satisfaction reports produced indicating percentage of respondents who log queries at the Presidential Hotline rate the satisfaction of response as good or fair
Short definition satisfaction survey results to support and enhance good practices in management and resolution of complaints in national departments and provinces that will impact positively on citizens’ satisfaction
Purpose/importance To encourage departments to monitor and improve the management and the quality of complaints’ resolution. It is an impact indicator for Outcome 12.
source/collection of data Raw data on citizens surveyed will be used to produce reports on percentage satisfaction of sampled respondents
Method of calculation Simple count and verification of reports produced and calculation of the percentage of respondents who rated the satisfaction as good or fair by adding the respondents who rated the service as good or fair divided by total number of respondents and expressed as a percentage
Data limitations Not all departments/provinces will be sampled for surveys to be conducted. Only those with high volumes of complaints resolved every quarter
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator yes
Desired performance Produce customer satisfaction survey reports by end of each quarter and submit to sampled departments to inform improvements
Indicator responsibility Director: hotline
Citizen Based Service Delivery Monitoring (CBM)
Indicator title Number of facilities where citizen-based monitoring is implemented
Short definition The programme is focused on supporting departments to implement the cbM framework as approved by cabinet August 2013 in selected sites.
Purpose/importance To promote and encourage citizens involvement in service delivery
source/collection of data Reports produced for each of the sites where cbM was implemented
Method of calculation simple count of reports produced for each of the sites
Data limitations Risk of non-cooperation by participating departments
Type of indicator Output
calculation type cumulative
Reporting cycle bi-annual
New indicator yes
Desired performance citizen-based monitoring (cbM) implemented in 10 new facilities per annum and reports produced for each of the sites
Indicator responsibility Director: cbM
95
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of CBM knowledge sharing events
Short definition Publications and learning events to support and strengthen cbM practices within government. Publications are taken to be printed material, on-line publications, video and audio products. Learning events are taken to be gatherings of at least 20 people where the purpose is to share ideas and experiences around citizen-based monitoring.
Purpose/importance To enhance cbM skills and practices of government through production of publications as well as hosting learning events.
source/collection of data Learning publications on DPME website and reports on the learning events on DPME’s electronic filing system
Method of calculation Simple count and verification of the publications and sharing and learning events
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator No
Desired performance Produce 2 publications and convene 2 knowledge sharing events annually
Indicator responsibility Director: cbM
Planning, Monitoring and Evaluation (IPM&E) Capacity Development and Knowledge Management
Indicator title Approved Integrated PM&E Capacity Development Strategy and Implementation plan
Short definition A comprehensive M&E capacity development strategy and implementation plan covering all areas of M&E capacity building
Purpose/importance To create a strategic and coordinated approach to M&E capacity development
source/collection of data Approved strategy and plan stored in DPME M-drive
Method of calculation Verification of the presence of M&E Capacity Development Strategy and implementation plan and approval by DDG IPME
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annually
New indicator yes
Desired performance Revise planning and M&E capacity development strategy and implementation plan and submit to DDG: IPME for approval by 30 June 2015
Indicator responsibility chief Director: M&E Policy and capacity building
96
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title % of targets against the targets in the Integrated Capacity Development Implementation Plan achieved
Short definition Implementation report plan for M&E capacity building
Purpose/importance To develop a structured approach to M&E capacity building in government
source/collection of data Proof of submission of progress reports to DDG: IPME , proof of achievement of targets
Method of calculation simple count of the number of progress reports submitted to the DDG: IPME and calculation of targets achieved in the implementation plan against those planned in the implementation plan expressed as a percentage indicating 80% achievement by end of the financial year
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly
New indicator yes
Desired performance Produce quarterly reports showing achieve of at least 80% of targets in the capacity Development Implementation Plan
Indicator responsibility chief Director: M&E Policy and capacity building
97
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Programme 4: National PlanningIndicator title Number of research projects commissioned or undertaken as requested by
NPC
Short definition Research reports on priorities identified by NPC completed
Purpose/importance To inform more effective planning through research
source/collection of data Research reports commissioned or undertaken, NIDS reports filed in the departmental filing system
Method of calculation Simple count and verification of research reports commissioned or undertaken in the thematic areas of Demography, social Protection and Education, NIDs results reports for 2015-16.
Data limitations Research not completed because of a range of potential obstacles that could be related to internal capacity/, procurement system failures, absence of appropriate skill, non-delivery by service providers, etcetera.
Type of indicator Output
calculation type cumulative
Reporting cycle Annual
New indicator New
Desired performance • 3 research projects commissioned by end of financial year(Demographic, Social Protection and Education)
• Income Dynamic Studies (NIDS) wave 4 results produced by end of financial year
Indicator responsibility Programme Manager: Research and Policy, Planning branch, DPME
Indicator title Numberofsectorspecificplanssupported
Short definition support to various departments in key priority areas
Purpose/importance To improve quality of polies and plans
source/collection of data Internal report on support provided to Departments with planning and policy processes
Method of calculation Simple count and verification of the existence of sector plans or drafts produced
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance support provided to the Department of Rural development and Land Reform (DRDLR) on the development of a sector plan, namely: Draft spatial Development Framework developed by end of March 2016
Indicator responsibility Programme Manager: Research and Policy, Planning branch
98
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Annual Report detailing the activities of the NPC and stakeholder engagement on the NDP
Short definition Recording the activities of the NPc
Purpose/importance To record the work of the NPc in supporting the implementation of the NDP through technical assistance as well as mobilising stakeholders to implement the NDP in their own sectors.
source/collection of data Quarterly activity reports on technical work and public engagements
Method of calculation Verification of the availability of the quarterly activity and annual reports and approval by the NPc
Data limitations None
Type of indicator Output
calculation type cumulative
Reporting cycle Quarterly (activity report) and Annually(AR)
New indicator New
Desired performance Produce Annual Report on stakeholder engagements and the work of the NPc on the NDP and submit to the NPc by end of March 2016
Indicator responsibility head: Planning branch
Government Performance Information
Indicator title An evaluation report on the current planning frameworks leading to a revised planning framework
Short definition The Framework for strategic and Annual Performance Plans is in the process of being reviewed. The first phase of the review of the framework will be the commissioning of an evaluation into the current Framework for strategic and Annual Performance Plans and programme planning.
Purpose/importance The current framework needs to be reviewed so that it responds to the outcomes approach adopted by government and full results based methodology/outcomes approach.
source/collection of data Data that will inform the evaluation report will be from a document review, literature review and interviews. Please refer to the Terms of Reference for the evaluation which provides further detail on the broader sources of data highlighted above.
Method of calculation Verification of the presence of evaluation report
Data limitations • capacity of service provider to conduct the evaluation.• Non-submission of relevant information by national and provincial
departments(research participants)
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance Produce one Evaluation report by the end of the financial year.
Indicator responsibility Director: Evaluations and cD:GPI
99
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Number of assessment reports on the second draft APP provided to national departments
Short definition A report that provides information on the analysis of the second draft national Annual Performance Plans (APP). The assessment is based on technical compliance with the Framework for strategic and Annual Performance Plans and alignment to the MTsF.
Purpose/importance To improve medium-term planning within national departments and ensure that credible strategic and Annual Performance Plans are being developed in order to accelerate service delivery.
source/collection of data • APPs submitted by national departments.• Assessment reports saved on the GPI folder.• signed letter by DG and e-mails sent to national departments.
Method of calculation sum of assessment reports
Data limitations Non-submission of Annual Performance Plans by national departments
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance Produce 39 assessment reports by 31 January 2016
Indicator responsibility Director: National Departments (GPI)
Indicator title Number of assessment reports on the second draft Annual Performance Plans providedtoOfficesofthePremier
Short definition A report that provides information on the analysis of the provincial second draft Annual Performance Plans. The assessment is based on the technical compliance with the Framework for strategic and Annual Performance Plans and alignment to the MTsF. T
Purpose/importance To improve medium-term planning within provincial departments and ensure that credible Annual Performance Plans are being developed in order to accelerate service delivery.
source/collection of data • Assessment reports saved on the GPI folder.• Letters and assessment reports sent to Offices of the Premier (and saved on the GPI
folder)• Signed letter by DG and e-mails sent to Office of the Premier
Method of calculation Sum of assessment reports provided to Office of the Premier
Data limitations Non-submission of Strategic Plans and Annual Performance Plans by Offices of the Premier
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance Produce 9 assessment reports by 31 January 2016
Indicator responsibility Director: Provincial Departments (GPI)
100
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Indicator title Quarterly Performance Reporting Guidelines issued to all national departments
Short definition QPR Guidelines outlining reporting dates, roles and responsibilities and quarterly reporting process for national departments.
Purpose/importance To improve compliance, accountability and institutionalise reporting processes within national departments
source/collection of data Emails with attached Quarterly Performance Reporting Guideline sent to national departments.
Method of calculation A count of one Guideline sent to all national departments
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance Guideline issued by 15 May 2015
Indicator responsibility Director: National Departments (GPI)
Indicator title QuarterlyPerformanceReportingGuidelineissuedtoallOfficesofthePremier
Short definition QPR Guidelines outlining reporting dates, roles and responsibilities and quarterly reporting process for provincial departments.
Purpose/importance To improve compliance, accountability and institutionalise reporting processes within provincial department
source/collection of data • Data records (GPI) – Quarterly Performance Reporting Guidelines• Emails with attached Quarterly Performance Reporting. Guidelines sent to provincial
Offices of the Premier.
Method of calculation A count of 1 QPR Guideline sent to all Offices of the Premier
Data limitations None
Type of indicator Output
calculation type Non-cumulative
Reporting cycle Annual
New indicator New
Desired performance Guideline issued by 15 May 2015
Indicator responsibility Director: Provincial Departments (GPI)
101
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
Programme 5: National Youth Development ProgrammeIndicator title Approved youth policy, shareholder compact and quarterly monitoring reports
Short definition To develop and monitor implementation of the youth policy and to conduct NyDA oversight
Purpose/importance youth empowerment is key to the development of the country
source/collection of data youth policy document and submission to cabinet, signed shareholder compact and approved quarterly monitoring
Method of calculation Verification the presence of youth policy document and submission to Cabinet, signed shareholder compact and quarterly monitoring reports approved by the DG
Data limitations None
Type of indicator Output
calculation type cumulative (quarterly reports) and Non-cumulative (policy document and shareholder compact)
Reporting cycle Annually and quarterly
New indicator New
Desired performance submit youth policy to cabinet and produce shareholder compact by March 2016. Produce 4 monitoring oversight reports a month after the end of each quarter
Indicator responsibility head: youth Desk
102
DEPARTMENT: PLANNING, MONITORING AND EVALUATION
Annual Performance Plan 2015-2016
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