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Williamsburg, VAAugust 12-15, 2018

FINAL PROGRAM

Your DCUC Board of Directors

DCUC is the premier defense trade association representing the interests of defense credit unions operating on military installations worldwide.

Frank Padak, Scott CU, ILChairman, Representative-at-Large

Michael Kloiber, Tinker FCU, OK 1st Vice Chairman, Air Force Representative

Stewart Ramsey, Pen Air FCU, FL2nd Vice Chairman, Navy/Coast Guard Representative

Bill Birnie, Pacifi c Marine CU, CATreasurer, Marine Corps Representative

Gary Yonamine, Schofi eld FCU, HISecretary, Army Representative

Denise Floyd, Fort Sill FCU, OKMember, Representative-at-Large

Jack Fallis, Global CU, WAMember, Representative-at-Large

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55th Annual DCUC Conference Sponsors

BFB GallagherFinal Program Back Cover

Corporate One FCU Charging Station

Executive Benefi ts Solutions

Refreshment Break

eZforex.comConference Pocket Schedule

Sheeter GroupCharging Station

PSCURefreshment Break

Lightbulb PressNational Anthem Singer

Allied SolutionsShowcase T-Shirts

Armed Forces Insurance

Final Showcase Reception

Crews & Associates, Inc.

Hall of Honor Reception Drink Tickets

IZALE Financial Group

Showcase Grand Prize

O.M. Financial Group Tuesday Military Awards

Lunch Head Table

Route 66 Name Badges

SWBC Showcase Grand Opening

Entertainment

Armed Forces Financial NetworkWelcome Reception

CO-OP Financial Services

DCUC Mobile APP

CUNA Mutual Group25th Annual VADM Vincent Lascara Golf Tournament

StreetSharesHotel Key Cards

Monday Morning Breakfast French Toast Station

PLATINUM SPONSOR

GOLD SPONSORS

SILVER SPONSORS

BRONZE SPONSORS

SPONSORS

44

601 Pennsylvania Avenue, NW

South Building, Suite 600

Washington, DC 20004

202.638.3950

www.dcuc.org

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Welcome to Historic Colonial Williamsburg!

For 54 years, the DCUC Annual Conference has been our industry’s premier

educational conference. For this, our 55th Annual Conference, we have taken what

works and enhanced it in many ways to make it more valuable to you. From start to

fi nish, this week will be action-packed. Some highlights are:

• Fabulous line-up of dignitaries, experts and heroes, plus Roundtable Discussions to

address the pressing issues affecting our industry

• An extraordinary and historic Welcome address on Monday morning

• Terrifi c Breakout Sessions with both our Military Representatives and our Corporate

speakers

• Fundraiser for Hope for the Warriors to help our wounded heroes and their families

• The fi rst ever Crash DCUC. Learn what this special program is all about!

• A Showcase experience with many activities to promote networking with our valuable

corporate partners and incredible sponsors

• And fi nally a great Motivational speaker on Wednesday morning, and we promise to

wrap up by 10:00 a.m.

Our goal is that the interaction and dialogue that takes place at our event will serve to

promote continued collaboration throughout the year!

To take advantage of the unique character of this city, we have also included a

complimentary Williamsburg Pass for your enjoyment that will provide you with

access to all parts of Colonial Williamsburg, its museums, colonial characters,and

its living history. Please use this pass throughout the week to learn more about this

extraordinary community.

We thank you for coming to this year’s DCUC Annual Conference and for your

continued commitment to our Council. We hope that you fi nd your time well spent and

that you leave feeling revived and inspired.

Sincerely,

Anthony R. Hernandez

Sincerely,

Anthony R. Hernandez

Anthony R. Hernandez

President/CEO, Defense Credit Union Council

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GENERAL INFORMATION Welcome to the 55th Annual Defense Credit Union Council Conference held this year at the Williamsburg Lodge in historic Colonial Williamsburg, VA. Experience life in America’s largest and most prosperous colony in 18th-century Williamsburg.Tour original buildings, meet townspeople, and explore gardens and museums.

All registered attendees and guests will be provided the Colonial Williamsburg Admission Pass. This will provide you with full access to all museums and artisan experiences throughout the week! A complimentary shuttle service is also included.

Visit the world’s largest living history museum and become part of one of the greatest stories ever told. Don’t just learn our history … live it!

MOBILE APPBack by popular demand! Once again our app will be available to download and view our conference schedule, information on sessions and speakers, special announcements, and interact with other attendees! Use the QR code below to download the app now:

Sponsored by CO-OP Financial Services

HALL OF HONOR TABLE SEATINGReserve your table in advance for the Hall of Honor dinner by visiting the DCUC Registration Desk during the conference.

MEDICAL EMERGENCIESThe Williamsburg Lodge Security Offi cers are all medically trained and there are many defi brillators on property. The emergency number in the hotel is 3911.

NO SMOKING POLICYThe Williamsburg Inn and Lodge are both non-smoking hotels.

TOUR BUS TRANSPORTATION Pick up/Drop off for all tours will be at the Conference Center Arrival Hall on South England Street, down the hall from the main Lobby in the Lodge.

CONFERENCE FEEDBACK Conference Feedback Forms will be available during and at the conclusion of the conference. Please help us in our future planning by giving us your honest feedback and suggestions.

WHAT TO WEAR• Conference Sessions - Business

casual. Credit Union logo shirts are encouraged!

• Tours – Comfortable shoes and summer clothing.

• Welcome Reception – This year, our Reception will have an American Picnic Theme. Wear your patriotic shorts, tee shirts and sandals. And don’t forget your sunglasses!

• Hall of Honor Banquet – Coat and tie for gentlemen and cocktail attire for ladies is requested.

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2018 Conference ProgramTimes and events may have changed from the Preliminary Program

PRE-CONFERENCE ACTIVITIES:

Saturday, August 11TIME EVENT LOCATION

7:00 Walk Across the Street to the Golf Clubhouse Golden Continental Breakfast will be available on arrival Horseshoe Golf Course8:00 25th Annual VADM Vincent Lascara Golf Tournament Shotgun Start (Awards Lunch will be provided after the Tournament)

Sponsored by CUNA Mutual Group

8:00 – 11:00 DCUC Registration Desk Open Conference Registration 1

10:00 – 3:00 Optional Tour Conference Center Guided Tour of Colonial Williamsburg Arrival Hall with Lunch at the Kings Arm Tavern

Sunday, August 12TIME EVENT LOCATION

8:00 – 5:00 DCUC Registration Desk Open Conference Registration 1

11:40 Meet in front of Showcase for Ribbon Cutting Virginia Foyer (Lower Level)

11:45 – 1:30 DCUC Showcase Grand Opening Virginia Room Lunch with Popular Balladeers of 18th Century Virginia

Entertainment Sponsored by SWBC

1:45 – 2:15 DoD Congressional Update Tidewater Room Colonel Kerry Britt USAF Director of Budget and Appropriations Liaison

2:15 – 2:40 Current Issues Affecting Defense Credit Unions Tidewater Room Mr. Tony Hernandez President/CEO DCUC

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2:50 – 3:30 Military Breakout Sessions with Military Representatives

Allegheny Room A Allegheny Room B Allegheny Room B Allegheny Room C

Army: CPT Jennifer Evans

Marines: Mr. Dave Fuqua

Navy: Mr. Dean Hunstad

Air Force: Mr. Robert Burke

3:30 – 3:50 Refreshment Break Allegheny Foyer

Sponsored by EBS

Attend the Following Breakout Sessions and Be Eligible to Win $50 CASH!

SESSION 1 3:50 – 4:30 Corporate Partner Breakout Presentations

Allegheny Room A Allegheny Room B Allegheny Room C

Supplemental Executive Retirement Plans (SERP) 101

We will discuss the answers to the following questions:• What is a SERP?• Why you would consider

one?• How would you determine

the right benefi t to provide?

Overview of SERP alternatives for Credit Unions.

Bruce Smith and Chris Jones,O.M. Financial Group

Making You and Your Credit Union the Business Lending Heroes

There has never been a better time for DCUC members to serve their members in business lending. See how you can help your credit union to be faster, more effi cient, and profi table with tools available now. And dust off those idle assets on the balance sheet.

Brendon T. Dibella, Streetshares

Harvesting Innovation: How to Create New Effi ciencies and New Fee Income in the Digital World

The moves to make now and what to wait for. The Speaker will talk about Artifi cial Intelligence and Blockchain technology and their applications in our day-to-day business. Focusing on a case study on how a fi nancial institution in California managed to implement a new international payments mechanism capitalizing on blockchain technology and Same Day ACH. This is the fi rst case of a real-life blockchain cross-border transaction from a credit union, Ripple, and eZForex.

Jorge Jimenez, eZForex

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SESSION 24:35 – 5:15 Corporate Partner Breakout Presentations

Allegheny Room A Allegheny Room B Allegheny Room C

Investing in Municipal Bonds for Credit Unions

This session will address the NCUA investment regulation changes as it pertains to municipal bonds along with current opportunities in the municipal bond sector that will add value and diversifi cation to your investment income.

Steve Pulley, Crews & Associates

Make More Auto Loans with Mitigated Risk

The Lenders Protection Program allows you to book more auto loans from your existing application fl ow. Each loan is covered by a credit default insurance policy to mitigate any risk. Your members will benefi t from expanded loan offerings, higher loan advances, longer loan terms, competitive interest rates and lower loan payments.

John Flynn, OpenLending, a strategic Partner of Allied Solutions

Executive Compensation after Tax Cuts and Jobs Act of 2017

TCJA 2017 created two potential new penalties on credit union compensation. Understand when those penalties apply, what your options are if your credit union may be subject to them, and learn how to minimize or avoid those penalties in the future.

Scott Richardson, IZALE Financial Group

SESSION 35:20 – 6:00Corporate Partner Breakout Presentations

Allegheny Room A Allegheny Room B Allegheny Room C

Practical and Creative Solutions to Common Deferred Compensation Questions

Let’s be honest: you don’t have time to read and understand the tax code as it relates to your deferred compensation arrangement. You rely on experts to guide you. This session will walk through some case studies where The Sheeter Group has helped credit unions understand and solve diffi cult problems with their retirement and compensation planning. Expertise makes a difference.

Michael Blank, The Sheeter Group

The Impact of Faster Payments:

Obtain a perspective of the signifi cant market forces transforming the payments infrastructure and learn how the use of money movement platforms and increasing levels of payment choice are shifting the payment experience to a real-time environment.

Keith Riddle, Corporate One FCU

The Funding of Employee Benefi t Plans under the New NCUA Guidance

Based on the recently issued NCUA guidance for the funding of a credit union’s employee benefi ts, EBS will provide more clarity on the guidance to ensure that a credit union’s employee benefi ts funding program meets all standards to remain compliant under the guidance.

Christian Zernich & Dan Jacoby, Executive Benefi ts Solutions

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6:45 – 8:30 Welcome Reception: American Style Picnic Rockefeller Complex

Sponsored by the Armed Forces Financial Network (All registered attendees, exhibitors and guests are welcome to attend.) Patriotic casual is suggested!

Entertainment provided by Smith & Wade

Monday, August 13TIME EVENT LOCATION

7:00 – 2:30 DCUC Registration Desk Open Conference Registration 1

7:00 – 8:15 Breakfast Buffet in the Showcase Virginia Room

French Toast Station sponsored by StreetShares

Prize drawing for Corporate Breakout sessions at 8:00 a.m.

8:20 –8:45 Opening Ceremony Colony Room Presentation of the Colors

National Anthem Singer: Brett Cahoon

Sponsored by Lightbulb Press

Invocation: Mr. Michael Kloiber President/CEO Tinker FCU

8:45 – 9:15 Historic Welcome Address Mr. George Washington

9:15 – 9:30 Conference Welcome Colony Room Mr. Rick Pillow President/CEO Virginia Credit Union League

9:30– 10:15 Keynote Speaker Colony Room Captain Florent Groberg Medal of Honor Operation Enduring Freedom

10:15 – 10:30 Refreshment Break Colony Foyer

Sponsored by PSCU

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10:30 – 11:00 Keynote Speaker The Honorable J. Mark McWatters Colony Room Chairman, National Credit Union Administration NCUA Update

11:00 – 11:30 Featured Speaker Colony Room Mr. Chris Dollar Senior Consultant, Dollar Associates GEN Y and CREDIT UNIONS

11:30 – 12:30 Consecutive Roundtable Discussions Executive Roundtable, Facilitated Tidewater Room by Chris Dollar

Directors’ Roundtable, Facilitated Allegheny Room by Kirk Cuevas Partner, Dollar Associates

12:30 – 1:30 Casual Lunch Buffet in the Showcase Virginia Room

1:30 – 2:00 General Session Speakers Colony Room Mr. Anthony Hernandez President/CEO, DCUC DCUC Year in Review

2:00 – 2:30 Ms. Mollie Bell Chief Engagement Offi cer Credit Union National Association

What’s Now and What’s Next: For Consumers, Credit Unions and the Credit Union National Association

2:30 – 3:20 Ms. Shazia Manus SVP - AdvantEdge Analytics Strategy and Business Development CUNA Mutual Group

The Data-Driven Credit Union: Powering Transformation with Advanced Analytics

3:30 – 5:30 Networking Social Reception in the Showcase Virginia Room

Sponsored by Armed Forces Insurance

Prize Drawings start at 5:00 Conclusion of the Silent Auction 2018 Military Charity: Hope for the Warriors

Showcase Grand Prize Sponsored by IZALE Financial Group

Evening: Enjoy free time with colleagues and clients

Chief Engagement Offi cer Credit Union National Association

Credit Unions and the Credit Union National Association

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Tuesday, August 14TIME EVENT LOCATION

7:00 - 10:30 DCUC Registration Desk Open Conference Registration 1

7:15 – 8:25 Continental Breakfast Buffet Virginia Room

8:30 – 8:45 General Session Speakers Colony Room Mr. John Broda, President /CEO Armed Forces Financial Network AFFN Presentation

8:45 – 9:30 Mr. Dan Berger, President/CEO Colony Room NAFCU A NAFCU Legislative Update

9:30 – 10:15 Major General Brett Williams, USAF (Ret.) IronNet Cybersecurity, Inc. Cybersecurity – An Executive Approach to a Technical Challenge

10:15 – 10:30 Refreshment Break Colony Foyer

10:35 – 11:20 Ms. Lauren Culp Colony Room Manager, The Cooperative Trust, Filene Research Institute

A CRASH Conversation

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11:25 – 12:25 DCUC Educational Sessions (3 concurrent sessions)

Tidewater B Tidewater C Tidewater D

Executive Performance: Motivating your Team

Recruiting and retaining successful executives is critical to competing in a complex industry. With additional demands unique to defense credit unions, once you’ve identifi ed “the right one,” you’ll want to keep that executive for the long term. The next step is also to motivate the executive to perform at a high level.

We will start with an overview of executive compensation, including different components of total compensation. NCUA regulations and market surveys are also reviewed, with a look at strategies to incent performance.

Rob Fitzgerald, BFB Gallagher

Integration is Innovation: The Fastest Way to a Digital Ecosystem

Emerging digital payment systems are raising consumer expectations for credit unions. This trend calls for a complete ecosystem of payments products and services. We will show that the fastest way to complete a credit union’s digital transformation is pursuing innovation through integration – blending technology, networks, tools and solutions into one seamless and secure member experience.

Donna Denley, CO-OP Financial Services

Financial Education as Strategy: A Blueprint for Developing Your Own Program

There is widespread recognition of the need for fi nancial education, among the military and other communities that credit unions serve. DCUC members are well-positioned to deliver this information in support of their mission, strategy, and outreach activities. This session will provide simple, concrete guidelines for developing and implementing a fi nancial education program that is suited to your customers, your services, your budget, and available resources.

Ken and Virginia Morris, Lightbulb Press

12:30 – 1:30 Military Credit Union of the Year Awards Luncheon Virginia Head Table Sponsored by O.M. Financial Group Room

1:45 – 2:00 Voter Registration Colony Room 2:00 – 2:45 DCUC Annual Business Meeting Colony Room

2:45 – 6:00 Free time to Network and Explore Colonial Williamsburg

7:00 – 7:30 Hall of Honor Reception Virginia Foyer

Beverage Tickets sponsored by Crews & Associates, Inc.

7:30 – 10:00 19th Annual Hall of Honor Awards Dinner Virginia Room Entertainment provided by Good Shot Judy

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Wednesday, August 15TIME EVENT LOCATION

8:00 Breakfast Buffet Virginia Room

9:00 – 9:45 General Session Closing Speaker Dr. Troy Hall, Ph.D., Chief Strategy Offi cer South Carolina Federal Credit Union “Real Talk” Advice on Practical Leadership

9:45 Final Grand Prize Drawing and Announcements Conference Concludes

10:30 – 4:30 Optional Tour Shirley Plantation and visit to the Upper Shirley Vineyards for Lunch and Wine Tasting

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2018 DCUC SHOWCASE WITH A PURPOSE“No Sacrifi ce Forgotten, Nor Need Unmet”

Each year, DCUC has made it a priority to focus on the welfare of our troops and their families by giving back to those in need. While our Showcase is primarily for networking with our Corporate Partners and our credit union colleagues, please take time to bid on the Silent Auction items donated by our generous friends, partners and colleagues to support Hope for the Warriors and all the work they do to help meet the diverse needs of the military community.

SPECIAL NETWORKING ACTIVITIES IN THE SHOWCASE Sunday Grand Opening • 11:45 – 1:30 p.m.Spend time in the DCUC Showcase and enjoy a delicious Deli Buffet as you meet and greet our Corporate Partners and your fellow credit union colleagues.

• Be sure to review the exciting Silent Auction items for bidding.• Buy an extra Raffl e ticket to win this year’s handmade Patriotic Blanket made by Eileen

Ehrsam of Pen Air FCU and be sure to buy 50/50 tickets. All proceeds from both Raffl etickets fully support Hope for the Warriors.

• Talk to our Showcase participants to learn more about their upcoming SundayBreakout Sessions. Attendees are eligible to win $50 cash awarded on Mondaymorning if you turn in your tickets after the session.

• Visit iZale Financial Group with your special grand prize ticket throughout thetwo-day Showcase to be eligible to win the Showcase Grand Prize of $1,000.

Monday Morning Breakfast in the Showcase • 7:00 – 8:15 a.m.Enjoy breakfast, which includes a delicious French Toast Station sponsored by StreetShares in the Showcase before the Opening General Session! Prize tickets will be drawn for attendees of the Sunday Breakout Sessions at 8:00 a.m.

Monday Lunch Buffet • 12:30 – 1:30 p.m.Relax and unwind before the afternoon sessions with a great lunch buffet.

• Complete your visit with each exhibiting company on Sunday and Monday and havethem stamp your DCUC Colonial America Showcase Card for a chance to win a specialprize at 1:15 p.m.

Monday Showcase Social Reception • 3:30 – 5:30 p.m.Enjoy beverages and snacks during the very special Final Showcase Reception sponsored by Armed Forces Insurance!

Make your fi nal Silent Auction Bids, stay for the amazing Raffl e winners, not to mention the Showcase Grand Prize before heading out with colleagues for an evening in Williamsburg.

• NEW THIS YEAR – GOLD STAR PRIZE“3 Minutes with 5 Exhibitors” – Each attendee will be given a card with the names offi ve companies. Visit with a representative from each company on your GOLD STARCard for three minutes on Sunday or Monday and ask them to put a star on their nameafterward. Submit your star by 5:00 p.m. on Monday for a drawing to win $100 onTuesday morning. There will be two winners!

15

PLATINUM SPONSORSPEAKER

11601 Roosevelt Blvd., TA 94St. Petersburg, FL 33716727 227 2880email: john.broda@affn.org

Representatives:John Broda Ann Morsch Jeff Riesenberger

The mission of the Armed Forces Finan-cial Network (AFFN) is to provide quality products and services for participating fi nancial institutions serving the U.S. military community worldwide. AFFN is co-owned by DCUC and AMBA, and strategically partners with FIS for EFT switch management services.

www.AFFN.org

Affi nion Insurance Solutions801 Crescent Centre DriveFranklin, TN 37067615 764 2334email: jcrabtree@affi niongroup.com

Representatives:Jill CrabtreeMichelle Tyler

Earn non-interest fee income and build affi nity and loyalty with your members.

www.affi nion.com

SILVER SPONSORSPEAKER

6111 W. Plano Parkway #2500Plano, TX 75093800 826 9384email: lesli.jameson@alliedsolutions.net

Representatives:Bonnie JacobsonFred CaprioCory HowardLucy Hitt

Allied Solutions is proud to be one of the nation’s leading providers of insur-ance, lending, and marketing solutions for fi nancial institutions and other affi nity organizations. We are focused on helping our clients grow their bottom line, protect their business and consumers, and evolve to stay ahead of the competition.

www.alliedsolutions.net

2018 DCUC SHOWCASE CORPORATE PARTNERS

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SILVER SPONSOR

NEW THIS YEAR

550 Eisenhower RoadLeavenworth, KS 66048800 495 8234email: lori.simmons@afi .org

Representative: Lori Simmons

Armed Forces Insurance (AFI) is the insurance company of choice for current and retired members of the uniformed services, their children, and Department of Defense civilians. Founded in 1887 by military leaders with a single mission: to protect the property of those who protect our nation, providing premium quality, competitively priced property and casualty insurance to military profession-als throughout the Armed Forces.

www.afi .org

BRONZE SPONSOR SPEAKER

4600 Park Road, Suite 200Charlotte, NC 28209877 332 2265 email: Rich_Brock@ajg.com

Representatives: Chris Burns-FazziJennifer Jackson

BFB consults on Executive Benefi ts, Benefi t Liability Management, and Insti-tutional Asset Management. We provide tools for recruiting, rewarding, and retain-ing executives. Our customized solutions ensure regulatory compliance, from board education and design to imple-mentation and administration. BFB is the NAFCU Partner for Executive Benefi ts and Compensation Consulting.

www.BFBbenefi t.com

CardPro, an FIS Company

NEW THIS YEAR

270 Remington Blvd., Suite ABolingbrook, IL 60440630 378 6602email: bastian.knoppers@fi sglobal.com

Representatives:Kris CarreraJohn Roche

Debit and credit payment services

www.fi sglobal.com

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Catalyst Corporate Federal Credit Union6801 Parkwood BlvdPlano, TX 75024214 212 8286email: kcoble@catalystcorp.org

Representatives:Karen CobleNathan Quade

Catalyst Corporate Federal Credit Union is a wholesale cooperative fi nancial institution that serves more than 1,400 member and client credit unions through-out the country with core fi nancial ser-vices and back-offi ce support, including payment solutions, liquidity, investment options and balance sheet management assistance.

www.catalystcorp.org

GOLD SPONSOR SPEAKER

9692 Haven AvenueRancho Cucamonga, CA 91730(800) 782-9042, Option 2email: Sales@coop.org

Representative: David Brandt

CO-OP Financial Services is a payments and fi nancial technology company whose mission is ensuring the success of the credit union movement. CO-OP pay-ments solutions, engagement services and strategic counsel help credit unions optimize member experiences to con-sistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

www.co-opfs.org

BRONZE SPONSOR SPEAKER

8700 Orion PlaceColumbus, OH 43240614 825 9334email: kriddle@corporateone.coop

Representatives: Keith Riddle Mercedes Rodriguez

Corporate One FCU is one of the nation’s largest and most progressive cooperative corporate credit unions with more than $5.3 billion in assets under manage-ment, serving nearly 800 credit unions nationwide. Corporate One offers digital payments, investments, and funding solutions to help credit unions grow their bottom line.

www.corporateone.coop

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SILVER SPONSOR SPEAKER

521 President Clinton AvenueSuite 800Little Rock, AR 72201800 766 2000 ext. 2447 email: d.blevins@bloomberg.net

Representatives: D. Henry BlevinsMorgan McKinney

The investment professionals at Crews & Associates know how to manage and grow your money, what-ever the economy throws your way. We even have an entire team that works exclusively with credit union investment managers to advise and assist them with their investment needs – which means we know what works just for you. When it comes time to make your investment decisions, turn to Crews & Associates for advice you can trust and products you can count on.

www.crewsfs.com

GOLD SPONSOR SPEAKER

5910 Mineral Point RoadMadison, WI 53705800 356 2644 email: janet.mcdonald@cunamutual.com

Representatives: Thomas Heyden Janet McDonaldKarnail KoonerPeter Sullivan

CUNA Mutual Group is a fi nancially strong insurance and investment compa-ny. For generations, we’ve partnered with credit union leaders to protect and grow their businesses, and help people plan, protect and invest for their future.

www.cunamutual.com

D. Hilton Associates9450 Grogan’s Mill Road, Suite 200The Woodlands, TX 77380Email: brian@dilton.com

Representatives: Hillary MihleJohn Andrews

D. Hilton Associates, Inc. provides con-sulting services to credit unions nation-wide. Our practice areas are Executive Recruiting, Compensation Planning, Re-tention & Retirement, Strategic Services, and Board Leadership.

www.dhilton.com

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Evans, Simpson & Associates, Inc. (ESA)P.O. Box 1549Snellville, GA 30078-1549770 982 1420 or 800 676 1609email: smodlin@evans-simpson.com

Representative:Steve Modlin

ESA has provided quality insurance prod-ucts, loan tracking and fi nancial solutions for credit unions and their members for over 40 years.

www.evans-simpson.com

BRONZE SPONSOR SPEAKER

1606 Carmody Ct., Suite 104Sewickley, PA 15143Direct 412 528 1930Toll Free 888 284 2382 Ext. 402email: Christian@ebstoday.com

Representatives:Christian ZernichDan Jacoby

Executive Benefi ts Solutions develops in-vestment strategies to help credit unions control employee benefi t expenses and retain key executives who implement and manage those strategies.

www.EBStoday.com

BRONZE SPONSOR SPEAKER

213 N. Fredonia StreetLongview, TX 75601903 248 4090email: Jeremy.joseph@ezforex.com

Representative: Jorge Jimenez

The company provides futuristic and par-adigm shifting solutions for international payments and foreign cash, by using the Federal Reserve and new blockchain Technology.

www.eZforex.com

Financial Supermarkets, Inc.P.O. Box 1450Cornelia, GA 30531706 778 1199email: rbell@supermarketbank.com

Representative:Roy Bell

Since 1984, Financial Supermarkets, Inc. is the nation’s leader for attractive, functional, and professionally designed in-store, on-site and storefront fi nancial centers.

www.supermarketbank.com

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Image Infl ators

NEW THIS YEAR

14800 Yankee Hill RoadBennet, NE 68317402 699 4265email: steve@imageinfl ators.com

Representative:Steve Hawkins

We specialize in dye sublimation and the production of fl ags, signs, banners, apparel and much more.

www.imageinfl ators.com

IMS, Inc.

NEW THIS YEAR

245 Commerce Blvd.Liverpool, NY 13088315 437 4189email: pmacor@imsdirect.com

Representative:Mark Milligan

Print, Mail, eDocument Delivery Services

www.imsdirect.com

IWS Acquisition Group5901 Broken Sound Parkway, NWSuite 400Boca Raton, FL 33487561 981 7029email: rtroni@iwsgroup.com

Representatives: Michael LeonEric Wikander

For over 25 years, IWS Acquisition Corp. has been protecting credit union members with vehicle protection prod-ucts: Vehicle Service Agreements (VSA) Mechanical Breakdown Insurance (MBI), Guaranteed Asset Protection (GAP) and Appearance Protection (RestoraGuard). IWS delivers non-interest income for the credit union, protection for the member and a great member experience.

www.iwsgroup.com

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SILVER SPONSORSPEAKER

2400 Big Timber Road, Suite 103AElgin, IL 60124210 643 3399email: chris@IZALEFG.com

Representatives:Chris RichardsonScott Richardson

A boutique fi rm with years of industry expertise, IZALE specializes in executive and director benefi ts, BOLI, and fee income strategies. We help clients Value People, Improve Earnings, and Protect Assets through tailored plans to attract and retain key talent while enhancing your bottom line. We use our consulta-tive approach to get to know you, your objectives and your challenges. Only then can we develop a partnership offering effective guidance and solutions designed for optimal results.

www.IZALEFG.com

J.D. Power Protection Products

NEW THIS YEAR

4565 Commercial Drive, Suite 103BNiceville, Florida 32578850 974 6551email: JHill@JDPProtect.com

Representatives:Jeff HillBill Holcomb

J.D. Power Protection Products is a world-class provider of Vehicle Service Contracts, Ancillary items, exclusive Care Selling process and Continuous Training and Coaching programs

www.JDPProtect.com

John M. Floyd & Associates125 N. Burnett DriveBaytown, TX 77520800 809 2307email: info@JMFA.com

Representatives:Donna GibsonLinda Meyer

JMFA offers proven strategies for improving income, reducing expenses, streamlining operations and maximizing resources to achieve more.

www.JMFA.com

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La Macchia Group, LLC157 N. Milwaukee StreetMilwaukee, WI 53202414 223 4400email: cfrain@lamacchiagroup.com

Representative: Chris Frain

La Macchia Group, LLC is a compre-hensive consulting and design-build fi rm creating brand-centered fi nancial institu-tions, tailored to our clients’ needs.

www.lamacchiagroup.com

SPONSORSPEAKER

440 Park Avenue South3rd FloorNew York, NY 10016212 485 8800 email: info@lightbulbpress.com

Representatives:Ken MorrisVirginia Morris

Lightbulb Press, the Financial Education Company, creates educational content on personal fi nance and investing tailored to specifi c organizations and groups, including military men and women. Lightbulb content is available in printed guides, e-books, mobile formats, web-sites, and workshop presentations.

www.lightbulbpress.com

NewGround15450 S. Outer 40 Drive, Ste 300Chesterfi eld, MO 63017636 898 8173email: jspillers@newground.com

Representatives:Steve ClarkJeff Winter

At NewGround, we believe that a new building has the potential to be a busi-ness’ greatest impression on the world. It is also your most visible relationship with your community, which is why we start with strategy when crafting fi nancial, cor-porate and healthcare building solutions. This very strategy ensures your building tells the story of who you are and where you want to go.

www.newground.com

OMNICOMMANDER

NEW THIS YEAR

495 Grand Boulevard, Suite 206Miramar Beach, FL 32550505 573 0039email: kevin@omnicommander.com

Representatives:Kevin Forrest Eric Isham

With well over 300 credit unions actively engaged in some form of a lawsuit regarding their website, 2018 is certainly becoming known as the year of the demand letter in the Credit Union Industry. In the past 18 months, OMNICOMMANDER has launched over 100 successful ADA compliant sites while adding personality and fl are to every site. OMNICOMMANDER is the only one in its industry with a 5 star rating and complete client satisfaction.

www.omnicommander.com

23

SILVER SPONSOR SPEAKER

101 Federal Street Suite 800Boston, MA 02110617 526 8239email: brucedsmith2@fi nancialguide.com

Representatives:Chris JonesBruce Smith

OM Financial Group is an independent fi nancial services company with offi ces located throughout the country. OM specializes in Credit Union Supplemen-tal Executive Retirement Plans that are designed to both reward and retain key executives. OM pioneered Collateral Assignment Split Dollar (SERP) programs for the credit union industry and contin-ues to specialize in helping credit unions offer competitive and cost-effective em-ployee benefi t solutions. OM is dedicated to continually helping credit unions grow stronger and more profi table.

www.omfi ngroup.com

PFP Services34 Prindle Hill RoadP.O. Box 1500Orange, CT 06477410 459 9335email: ftaddeo@pfpservices.com

Representative: Frank Taddeo

Business Development Specialists/Insurance Products

www.pfpservices.com

Purple Heart Homes755 Washington StreetStatesville, NC 28676203 984 2138email: vthomas@phhusa.org

Representatives:John GallinaTim ParkerVicki Thomas

Purple Heart Homes is dedicated to providing housing solutions for service connected disabled veterans that is sub-stantial in function, design and quality. Join forces with Purple Heart Homes Campaign, Operation Veteran Homes Renovation!

www.PHHUSA.org

24

R.A. Rogers, Inc.P.O. Box 3302 Crofton, MD 21114301 858 1200email: tmcdavid@rarogersinc.com

Representatives:Tracey McDavidCeilia Meshey

Third Party Collections - “The Credit Union’s Collection Agency”

www.rarogersinc.com

SILVER SPONSOR 1793 Hwy 201 NorthMountain Home, AR 72653800 808 0828 email: afry@route66warranty.com

Representatives:Matt BennettRob FinleySteve Tomlinson

Route 66 Extended Warranty is a leading provider of vehicle and powersport extended warranties to credit unions nationwide. With over 30 years’ expe-rience and an extensive understanding of lenders’ unique needs, we offer the perfect balance of coverage, cost and on-going service that helps guide our clients to expansive collateral protection while boosting sales and income.

www.route66warranty.com

GOLD SPONSORSPEAKER

1985 Isaac Newton Square WestSuite 103Reston, VA 20190240 360 9880sanjay@streetshares.com

Representatives:Sanjay BhaskarBrendon Dibella

StreetShares provides loans, lines of credit, and contract fi nancing solutions to veteran small business owners, contrac-tors, and their communities. Founded and operated by Veterans, StreetShares strives to ensure that small business funding and contract fi nancing provided to Veterans be fast, fair, and affordable. Located just outside Washington, D.C., StreetShares employs advanced tech-nology, has a unique regulatory approval from the SEC, and partners with numer-ous fi nancial institutions.

Its social fi nance technology (pat-ent-pending) uses social loyalty within the military community to improve bor-rower behavior, increase loan repayment rates, and decrease risk.

www.streetshares.com

25

SILVER SPONSOR9311 San Pedro Avenue, Suite 600San Antonio, TX 78216866 316 1162email: SWBCinfo@swbc.com

Representatives:Mark DamonJohn DeLuccia

SWBC is a diversifi ed fi nancial services company providing a range of insurance, mortgage, and investment services to fi nancial institutions, businesses, and individuals. SWBC provides quality prod-ucts, outstanding service, and custom-ized solutions in all 50 states.

www.swbc.com

Sheeter Groupt h e

BRONZE SPONSOR SPEAKER

NEW THIS YEAR

3915 Wieuca CourtMarietta, GA 30066678 777 2227email:mblank@sheeterconsulting.com

Representative:Michael Blank

The Sheeter Group works exclusively with credit unions designing 457(f), Col-lateral Assignment Split Dollar (CASD), Post-Retirement Health Care, Section 162 Bonus, and Employee Benefi t Expense Offset plans. We develop and implement plans to Attract, Retain and Reward Executives that are essential to the success of the Credit Union.

www.sheetergroup.com

Travelers Insurance

NEW THIS YEAR

One Tower SquareHartford, CT 06183603 778 1243email: cmphelps@travelers.com

Representatives:Jennifer NuttingCathleen PhelpsPenny Potvin

Travelers Auto and Home Insurance Program can help you provide your credit union members convenient access to protect their most important assets with a savings advantage that is not avail-able to the general public. The program offers competitive rates on a wide range of property and liability protection with exclusive savings on auto, home, condo and renters insurance.

www.travelers.com/affi nity

2018 DCUC Conference Committees

Credentials Committee: Robert Dickerson, EVP, Marine FCU - ChairBillie Houston, EVP, Tinker FCUDaniel Kavanaugh, SVP, Financial Center First CUPhyllis Zarko, President/CEO, Lakehurst Naval FCU

Resolutions Committee:Gail DeBoer, President/CEO, SAC FCU - ChairMichael Pardon, President/CEO, Sea Air FCUBrad Smith, EVP, Pacific Marine CU

Teller Committee:Jim Hayes, President/CEO, Andrews FCU - ChairRon Aoki, CFO, Schofield FCUCharles Mallon, President/CEO, ABNB FCU

Hall of Honor Recognition Task Force: Patsy Stuard, President/CEO, Fort Lee FCU - ChairRobert Hopper, Chairman Emeritus, Fort Sill FCUMichael Kloiber, President/CEO, Tinker FCU (DCUC Board Representative)Fred Salyers, AVP, Security Service FCU

2018 Conference StaffAnthony R. Hernandez, President/CEO

Beth Merlo, Acting Vice President

Charlotte Randall, Administrative Assistant

Christa Dittus, Web Specialist

Janet C. Sked, Conference Manager

Brittany Boccher, Special Projects Coordinator

Spencer Butterfield, Conference Photographer

2019 DCUC Annual Conference

Mark your calendars today for next year!

56th Annual DCUC Conference Fairmont Chicago Millennium Park Chicago, IL

August 18-21, 2019

You take care of the heroes who keep us safe.

Now let us take care of you.

EXECUTIVE BENEFIT PLANS

BFB Gallagher specializes in executive benefits for credit unions and other nonprofit organizations. Our customized solutions help attract, retain, and motivate the executives who are vital to your credit union’s success. If you have an existing executive benefit plan, we will perform a complimentary compliance audit.

www.BFBGallagher.com | 877-332-2265

Securities offered through Kestra Investment Services, LLC (Kestra IS), member FINRA/SIPC. Investment advisory services offered through Kestra Advisory Services, LLC (Kestra AS), an affiliate of Kestra IS. Kestra IS and Kestra AS are not affiliated with BFB Gallagher (BFB), Arthur J. Gallagher & Co. or Gallagher Benefit Services, Inc.