annexure e - cor170-2018 e - cor170-2018 it... · web viewibm db2 contains database server products...

REQUEST FOR PROPOSALS FOR THE APPOINTMENT OF A PANEL OF IT ENTERPRISE SUPPLIER DEVELOPMENT SERVICE PROVIDERS FOR A PERIOD OF FOUR YEARS AND SIX MONTHS AT AIRPORTS COMPANY SOUTH AFRICA.

Tender Number: : COR170/2018

ANNEXURE E: QSE OR EME DISCIPLINE SELECTION AND BIDDERS PRIORITY

The bidder must mark the discipline it is applying for and the priority under column B (using X1, X2, etc.), and the technologies the bidder has experience on under column E (using an X symbol).

A -Discipline

B – Selection of preferred Discipline (with X1, X2, etc.)

C - Technologies/Services D - Technologies/Services Descriptions E – Indicate which Technology/Services does the bidder have experience on (with an X symbol)QSE – Must select a minimum of 4EME – Must select a minimum of 2

1. Enterprise Applications

IBM AIX AIX is an open operating system

from IBM that is based on a version

of UNIX and ACSA is currently on

version 6

IBM Websphere

Message Broker

(including Java

technologies)

Integration broker from the

WebSphere product family that

allows business information to flow

between disparate applications

across multiple hardware and

software platforms. It is used in

conjunction with ESB.


A -Discipline



IBM MQ Series IBM MQ is a standard for program-

to-program messaging across

multiple platforms.

Systems Integration

(ESB)

IBM ESB is a service-oriented

architecture (SOA). It translates

requests into the appropriate

message types and routes them to

the appropriate provider.

BPM Development

(IBM)

IBM BPM is a comprehensive

Business Process Management

Platform used to manage ACSA

processes.

DB2 (IBM) DB2 is a Relational Database

Management System that runs on

its Multiple Virtual Storage

mainframe platform. IBM DB2

contains database server products

developed by IBM. These products

all support the relational model and

some products have been extended


A -Discipline



to support object-relational features

and non-relational structures.

Microsoft (.Net,

SharePoint, SQL

Server, etc.)

SharePoint is a browser-based

collaboration and document

management platform from

Microsoft.

General Business

Intelligence

Business intelligence (BI) is an

umbrella term that refers to a

variety of software applications

used to analyze the organisation

raw data. BI as a discipline is made

up of several related activities,

including data mining, online

analytical processing, querying and

reporting.

2. Enterprise Applications - Oracle Technical Services

E-Business Suite

eBusiness suite

(R12.1.3)

Oracle E-Business Suite is a

comprehensive suite of integrated,

business applications that enable

organizations to make better

decisions, reduce costs, and


A -Discipline



increase performance.

Human Resources

Core

Oracle's E-Business Suite Human

Capital Management HRMS

delivers a robust set of best-in-class

human resources functionality that

enables you to increase

productivity, accelerate business

performance, and lower your cost of

ownership.

Cloud Solution

Human Resources

Modern HR differentiates the

business with a talent centric and

consumer based strategy that

leverages technology to provide a

collaborative, insightful, engaging

and mobile HR, employee and

executive experience. Oracle HCM

Cloud enables modern human

resources to find and retain the best

talent and increase global agility.

Supplier Lifecycle Oracle Supplier Lifecycle


A -Discipline



Management Management is the supplier

development application that

transforms qualification,

administration, and assessment.

With Oracle Supplier Lifecycle

Management organizations can

streamline registration and review

of prospective suppliers, enable

cross functional performance

evaluation, and assure effective

governance and risk mitigation. It is

a key component of Oracle

Advanced Procurement, the

integrated suite that dramatically

cuts all supply management costs.

Finance Oracle E-Business Suite Financials

allow you to increase efficiency and

reduce back-office costs with

standardized processes for shared

services, productivity tools, and


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integrated performance

management.

Cloud Solution

Finance

Oracle Planning and Budgeting

Cloud Service is a planning,

budgeting, and forecasting solution.

PBCS provides a rich Web and

Microsoft Office work environment

that has solved a wide variety of

financial, sales and operational

planning use cases across multiple

industries.

Commercial Oracle Property Manager

streamlines and automates lease

administration and space

management, enabling you to more

intelligently manage your real

estate portfolio.

Governance Oracle Fusion Governance, Risk,

and Compliance (GRC), a

component of the Oracle Fusion


A -Discipline



Applications suite, provides a

complete enterprise GRC platform

that gives you:

The Power to Discover—unified

intelligence for insight into the

status of all GRC activities across

the enterprise.

The Power to Manage—end-to-end

support for cross-industry and

industry-specific GRC processes.

The Power to Enforce—best-in-

class automated controls that work

across multiple business

applications.

Endeca Oracle Endeca Information

Discovery offers a complete

solution for agile data discovery

across the enterprise, empowering

business user independence in

balance with IT governance. This


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unique platform offers fast, intuitive

access to both traditional analytic

data, leveraging existing enterprise

investments, and non-traditional

data, including external and

unstructured information. This

allows organizations unprecedented

visibility into all relevant information,

to drive growth while saving time

and reducing cost.

Business Intelligence

/ Performance

Reporting OBIEE

and OSSM

Oracle Business Intelligence

Enterprise Edition (OBIEE) is an

unmatched and comprehensive

business intelligence and analytics

platform that delivers a full range of

capabilities—including interactive

dashboards,

ad hoc queries, mobile analytics,

notifications and alerts, enterprise

and financial reporting, scorecard


A -Discipline



and strategy management,

business process invocation,

unstructured search and

collaboration, integrated systems

management and more.

OBIEE is built on a proven and

modern technological foundation

that supports the highest workloads

and most complex deployments,

while providing timely insights to

users across an enterprise at a low

overall total cost of ownership.

Database Services The oracle database is used for

Oracle eBS, The database is an

object-relational database

management system.

Development

Services

A service provided by developers in

various programming languages i.e.

pl/sql, sql and java.

Supply Chain The Oracle E-Business Suite


A -Discipline



Management Supply Chain Management family

of applications integrates and

automates all key supply chain

processes, from design, planning

and procurement to manufacturing

and fulfillment, providing a complete

solution set to enable companies to

power information-driven value

chains.

3. Airport Systems – Security

Perimeter Intrusion

Detection System

( PIDS)

The system that is used to detect

and prevent unauthorised access to

the airports perimeter.

Airport Permit Issuing

System (APIS)

Access Card Permit Issuing

Systems.

Access Control and

Permit Issuing

System

(Vehicle and Visitor

Systems giving access to office and

secure areas of the airport.


A -Discipline



Management

Systems)

Integrated Security

Management

Systems (e.g. ISMS

or PSIM)

Systems for integrating and

managing all security systems.

2 Dimension Bar

Code Systems

The system is used to check

passenger boarding pass prior to

accessing the secure site of the

airport.

Digital Trunking

Radio

Communication

Systems and

Ground to Air Radio

Communication

System

Two way digital radio

communication systems used by

various departments.

Panic Alarm System Alarm systems used in an

emergency situation.

Smart Security Integrated security system used at


A -Discipline



the security check point for

passenger processing.

Electronic Gates -

Boarding and

Security Check

Points

Electronic Gate Systems used to

provided access to the secure area

of the airport and for processing

passenger through the boarding

gate.

Security X-ray

Training Software

( Safe Passage)

Training software used to training

ACSA personnel on how to use the

X-Ray machines.

Close Circuit

Television (CCTV),

Video Analytics and

Facial Recognitions

Surveillance system used for

security and other operational

airport activities that require video

footage.

4. Airport Systems – Electronic Services

Time and attendance

( time keeper)

Time and attended systems used

for employee clocking purpose.

InfoGate Interactive KIOSK used for way

finding and communication to

Passengers.

Display Technologies Display systems includes TV and


A -Discipline



( Screens in different

sizes, formats and

configuration)

Large LED boards used for flight

information, advertising and

television.

Common Use

Terminal Equipment

and Common Use

Self Service

Self-service and common use

equipment for passenger

processing (Boarding).

Foot Counting and

Queue Management

System

Systems used to count number of

people entering and exiting the

Airport or Specific area. This

includes dwell time and areas of

high concentration.

Parking Solutions

(Pay on foot, License

Plate Recognition

System, VMS and

Bay Detection)

including merchant

bank interface for

credit card payment

All systems used at the parking

areas to ensure passenger are able

to gain access, locate available

parking. On departure they are able

to pay for parking using credit cards

and the vehicle are safe while

parked at ACSA airports through

the LPR system.


A -Discipline



Public Address (PA)

and Evacuation

Systems

Public Address and evacuation

system. Used for making normal

announcement and emergency

announcement.

Community Access

Television (CATV)

Content Distribution Systems -

Currently used to distribute DSTV

and Flight Information.

Building

Management

Systems

Systems used to manage and

monitor critical building components

- Travelator, Escalators and Lift etc.

Emergency and fire

detection

Systems used to detect fire and

activate necessary sirens and

extiquishing equipment.

5. Airport Systems – Airport Application

Apex/Zeus Information platform for Airport

Resources

Palladium (Health

Safety Report)

Safety Incident Reporting System.

Quality Management

System

Quality Management System.

Airport Management Suite of systems for management


A -Discipline



System of the airport used in the main by

AMC.

Security

QMS/Incident

Logging

Security Incident Login System.

Viewing Deck SharePoint custom developed

system to manage passenger’s

queries and feedback via short

code SMS services and emails

Slot Management

(Score)

System used for the management

of the aircraft slot within the airport.

Qlikview Business Intelligence tool.

SITATEX Custom developed system for

airports used to update the AODB

with messages from airlines

6. Infrastructure - Physical

Data Centres

(Design, construct

and commission)

Physical IT Datacentres, and the

construction.

Structured Cabling

(Copper and Fibre

All IT Cabling, Copper and Fibre,

including Cable management


A -Discipline



Systems) systems and trays

IT Environmental

systems,

IT Environmental monitoring

systems, e.g., humidity,

temperature, leak detection

IT Fire suppression All types of IT Fire suppression and

detection systems, FM200, Argon

etc.

IT Room construction Physical IT Rooms, and the

construction

IT Power Systems

(UPS, PDU)

Uninterruptable Power Supplies,

Power distributions systems.

IT Cooling systems IT cooling systems, e.g. in-row

cooling, down blow units, free air-

cooling.

7. Infrastructure – CORE

Networks (CISCO) Switches and Routers. Access,

distribution and Core.

Network

security/Firewalls

(CISCO and

CHECKPOINT)

All Network security related

systems e.g. firewalls, intrusion

detection systems, intrusion

prevention systems, etc.


A -Discipline



Servers (IBM and

HP)

Server hardware and related

software, e.g. Blade systems,

rackmounts, etc.

Telephony (CISCO) IP Telephony systems including

routers, handsets, video

conferencing

Storage (EMC VNX) Storage systems and related

software. E.g.. Storage area

networks, Network attached

storage, Flash systems

Storage Network (for

Brocade SAN Fabric

Switches)

Fibre Channel switches.

Disaster Recovery

Infrastructure (EMC)

Systems to support Disaster

recovery requirements, e.g.

RecoverPoint, Replication, etc.

Backups (for Avamar

& Data Domain)

Backup to disk systems.

End user devices

(Laptops, desktops,

Laptops, desktops, printers,

screens, projectors, tablets,


A -Discipline



printer, screens,

projects etc.)

ipad, accessories.

Virtualisation

(VMWare)

VMware suite of products

Hyper Convergence

(VMWare)

Hyper converged infrastructure.

8. Business Intelligence and Analytics (Big Data)

Presentation /

Consumption /

Visualisation

Capability (e.g.

Contextual Analytics,

Business Intelligence

Tools etc.)

Business Intelligence and Analytics

Layer that enables delivery of

business user / customer facing

capabilities thereby facilitating

consumption of data, information,

intelligence and advanced analytics

generated through business data

sourced from a variety of systems

and sources (internal and external,

structured and unstructured and

streaming). The primary driver of

this layer is accessibility and ease

with which data can be

discriminated. The capability takes


A -Discipline



many forms and varies from

business uses cases i.e. reports,

dashboards with drill down

capability, advanced analytics and

cognitive pattern recognition

capabilities.

Data Modelling Data Modeling is a concerned

about development & maintenance

of conceptual data models, logical

data models and development &

maintenance of physical data

models including physical

databases design related data

structures. This is achieved through

design of information products for

the development data modelling &

database design standards, review

of data model & database design

quality and management of data

model versioning and integration.


A -Discipline



Next Generation

Enterprise Data

Warehouse / Big

Data Platform (e.g.

Discovery Capability,

etc.)

Data Modeling is a concerned

about development & maintenance

of conceptual data models, logical

data models and development &

maintenance of physical data

models including physical

databases design related data

structures. This is achieved through

design of information products for

the development data modelling &

database design standards, review

of data model & database design

quality and management of data

model versioning and integration.

Integration

Management

Integration Management involves

combining data residing in different

structured and unstructured

sources and providing users with a

unified view of the data through an

extract load and transform (ETL)


A -Discipline



population processes.

Enterprise Service

Bus (ESB)

Enterprise Service Bus provides the

messaging backbone capability

which does protocol conversion,

message format transformation,

routing, accept and deliver

messages from various services

and application which are linked to

its middleware. This is achieved

through ESBs ability and flexibility

in allowing the services and

applications to interact with each

other, independently of their

location and connectivity

requirements.

Master Data

Management

Master and Meta Data

Management is the single source of

basic business data used across all

systems, applications, and

processes for an entire enterprise.


A -Discipline



This function entails understanding

of reference & master data

integration needs which informs

definition and design of data

integration architecture. This

includes implementation and

management of meta data

environment, a process which

entails understanding meta data

requirements, defining, developing

and maintaining the meta data

architecture and standards.

Enterprise Data

Management

Enterprise Data Management

defines the data management

principles and standards against

which data efficacy can be

achieved in order to facilitate

delivery of data that meets business

requirements and to increase the

value derived from data assets.


A -Discipline



These include data acquisition

processes; data structures

(taxonomy, dictionary and

classification) as well as data

quality which concerns itself with

define data quality metrics &

service levels throughout its life

cycle.

9. Enterprise Architecture

Enterprise

Architecture

The Enterprise Architecture

translate business vision and

strategy into effective enterprise

change by creating,

communicating, and improving the

key principles and models that

describe the enterprise’s future

state and enable its evolution. The

focus is on enabling business and

IT leaders to make investment

decisions that balance and prioritise

current operational demands,


A -Discipline



disruptions, and opportunities with

the longer-term strategic vision of

the organization

Business Process

Architecture

The Business Process Architecture

conceptualises the business

process architecture at business

operating and capability / services

model; designs the business

process landscape to support the

key business functional areas and

develops an organisation wide

business process architecture

framework that facilitates

development of business outcome

based processes that are

standardised, repeatable,

predictable and reliable

Application

Architecture

Application Architecture is designed

to ensure that application

investments is informed by the


A -Discipline



business requirements for

supporting business outcomes in

line with the enterprise architecture

operationalisation plans. This is

achieved through application

portability, technology

independence, Interoperability,

design for operations,

rationalisation of applications

providing the same business

functionality as well as support,

maintenance and upgrades.

Technology

Architecture

Technology (Infrastructure)

Architecture ensures designs that

enables cost effective delivery of

the following technology and

infrastructure services; uuniversal

connectivity, single logical network,

mobility services, cloud services

and operations and maintenance of


A -Discipline



technologies and infrastructure

crucial to servicing business

operational needs. This is achieved

through total cost of ownership

(TCO), minimise technology,

product and configuration diversity

(Standardisation), technology

outsourcing, automated systems

management, scalability and

proactive technology infrastructure

renewal.

Security Architecture Security architecture is responsible

for the development of secure

gateway services, security

standards, assessment protocols as

well as monitoring of business

security exposure and risk,

including ensuring that security

investments match the value of the

assets being protected.. This is


A -Discipline



achieved by designing &

Implementing data security

controls, manage data access

permissions, monitor user

authentication & access behaviour,

classify information confidentiality,

audit data security

Data/Information

Architecture

The Data / Information / Business

Intelligence Architecture’s primary

function is to define, develop and

maintain an optimal enterprise data

management and business

intelligence and analytics

environment for the organisation.

Assess information needs vs

leading practice tools, platform in

order to recommend appropriate

steps to ensure BI excellence. This

function entails designing a Morden

Enterprise Information Architecture


A -Discipline



(EIA) in coordination with Corporate

IT practice and infrastructure

standards as well as ensuring that

associated architectures required to

support business reporting and

analytical requirements are defined

and in place.

Integration

Architecture

Integration Architecture is

responsible for the enterprise

integration, reduction of integration

complexity, development of data

exchange standards, shared

components and service orientated

architecture.

10. Information Security

Security Incident and

Event Solutions

(SIEM)

SIEM software or hardware

products and services that combine

security information management

(SIM) and security event

management (SEM). They provide

real-time analysis of security alerts


A -Discipline



generated by network hardware

and applications.

Security Vulnerability

Solutions

Vulnerability management solutions

are software or hardware products

that perform the cyclical practice of

identifying, classifying, remediating,

and mitigating vulnerabilities,

especially in software and firmware.

End Point Security

Solutions

Endpoint security management

refers to the security processes or

protocols for restricting network

access from individual mobile or

computing devices as well as

performing malware protection.

Data Protection

Solutions

Data protection management

(DPM) is the administration of

backup processes to ensure that

tasks run on schedule, and that

data is securely backed up and

recoverable. Good data protection


A -Discipline



management means having

effective processes and

methodologies in place to maintain

data integrity.

Web Content

Scanning (Proxy)

Solutions

A secure Web gateway is a

software or hardware product or

service that prevents unsecured

traffic from entering an internal

network of an organization. It is

used by enterprises to protect their

employees/users from accessing

and being infected by malicious

Web traffic, websites and

viruses/malware.

Mail Content

Scanning Solutions

A secure Web gateway is a

software or hardware product or

service that prevents unsecured

traffic from entering an internal

network of an organization. It is

used by enterprises to protect their


A -Discipline



employees/users from accessing

and being infected by malicious

email traffic or viruses/malware.

Digital Certificate

Solutions

A software product or service that

allows a person, computer or

organization to exchange

information securely over the

Internet using the public key

infrastructure (PKI). A digital

certificate may also be referred to

as a public key certificate.

Mobile Device

Management

Solutions

Mobile device management (MDM)

is an industry term for the

administration of mobile devices,

such as smartphones, tablet

computers, laptops and desktop

computers. MDM is usually

implemented with the use of a third

party product that has management

features for particular vendors of


A -Discipline



mobile devices.

Authentication and

Access Management

Solutions

Identity and Access management

(IAM) solutions are software and

hardware products that enable the

right individuals to access the right

resources at the right times and for

the right reasons, and using the

correct and verified credentials.

Database Security

Solutions

Software or hardware products that

perform measures used to protect

and secure a database or database

management software from

illegitimate use and malicious

threats and attacks. It is a broad

term that includes a multitude of

processes, tools and methodologies

that ensure security within a

database environment.

Data Loss Prevention

Solutions

Software or hardware products that

ensure that end users do not send


A -Discipline



sensitive or critical information

outside the corporate network. The

term is also used to describe

software products that help a

network administrator control what

data end users can transfer.

IT Forensic Solutions Computer Forensics Solutions (also

called cyberforensics) refers to

hardware and software products

that perform computer investigation

and analysis techniques to gather

evidence of wrongdoing suitable for

presentation in a court of law.


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