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ANNEX AL – POA LSC REPORT TEMPLATE
CONTENTS
A. Description of the Programme
1. Title of the project activity
2. Purpose and eligibility of the Programme under Gold Standard
3. Current status of the Programme
B. Design of Stakeholder Consultation Process
1. Description of physical meeting(s)
i. Agenda
ii. Non-technical summary
iii. Invitation tracking table
iv. Text of individual invitations
v. Text of public invitations
2. Description of other consultation methods used
C. Consultation Process
1. Participants’ in physical meeting(s)
i. List
ii. Evaluation forms
2. Pictures from physical meeting(s)
3. Outcome of consultation process
i. Minutes of physical meeting(s)
ii. Minutes of other consultations
iii. Assessment of all comments
iv. Revisit sustainable development assessment
v. Summary of changes to programme design based on comments
D. Sustainable Development Assessment
1. Own sustainable development assessment
i. ‘Do no harm’ assessment
ii. Sustainable development matrix
2. Stakeholders blind sustainable development matrix
3. Consolidated sustainable development matrix
E. Sustainability Monitoring Plan
1. Discussion on Sustainability monitoring Plan
2. Continuous input mechanism selection
F. Description of Stakeholder Feedback Round
Annex 1. Original participants list
Annex 2. Original feedback forms
SECTION A. DESCRIPTION of the PROGRAMME
A. 1. Title of the Programme
Title: M-KOPA
Date: 17 January 2017
Version no.: 1
A. 2. Purpose and eligibility of the Programme
[See Toolkit 1.2 and Annex C]
The MKOPA Solar Lighting Programme of Activities (the PoA) aims to distribute solar lighting systems to households throughout Africa. The use of the solar lighting systems will enable households to switch from high-cost kerosene to affordable, safe, off-grid renewable solar power. The utilization of the systems will reduce the amount of fossil fuel-based domestic energy needs, which will contribute to a reduction in greenhouse gas (GHG) emissions.
The proposed PoA applies the approved small-scale baseline and monitoring methodology AMS-III.AR “Substituting fuel based lighting with LED/CFL lighting systems”. This methodology is applicable because the programme will involve the replacement of portable fossil fuel lamps (wick-based kerosene lanterns) with chargeable solar units.
According to the market baseline report commissioned by Lighting Africa, a joint initiative from the IFC and the World Bank, there are “approximate 110 million off-grid households across Africa (encompassing 580 million individuals), more than half [of which] employ the use of kerosene lamps as their primary light source”1. The study adds that many on-grid households also rely on fuel-based lighting due to very poor quality grid connections.
The technology that will be used in this PoA is MKOPA Solar developed by the MKOPA team in Kenya. It is a solar lighting system that offers clean lighting solutions to households that are not connected to the electricity grid. The solar lighting system comes with three LED solar lights, one of which can also be used as a torch, and a solar panel with a smart-charge-control lithium-ion battery system. In addition, households may also be provided with a solar rechargeable radio and a mobile phone charging cable. The system comes with a 2-year warranty on the battery system.
1 “Solar Lighting for the Base of the Pyramid – Overview of an Emerging Market”, Lighting Africa, Oct 2010 (see https://www.lightingafrica.org/resources/market-research/market-trends/).
Mobile payments technology built into the solar lighting systems is used to provide consumer financing for these energy products and services. The consumers make payments through the mobile money service M-PESA in Kenya and Tanzania, or similar services in elsewhere, on a “Pay-As-You-Go (PAYG) basis”, which effectively provides microfinancing particularly to low income users. Under the current business model, consumers pay an initial deposit followed by 365 daily payments, which can be made in flexible increments to better match the cash flows of low income households.
This project is eligible per Gold Standard Annex C because it distributes micro-scale renewable electricity generation units (PV for households). As discussed in section E.2 of the Passport, project participants (M-KOPA customers) are made aware that M-KOPA retains the rights to any carbon credits generated from the use of the solar lighting systems. They consent to this upon signature of the customer registration form, a copy of which is provided as an appendix to the Passport.
A. 2. Current programme status
Provide information on the status of key project cycle stages (financing, equipment
procurement, construction, commissioning) with dates where possible/ relevant.
M-KOPA began pilot phase sales of the household solar lighting units in Kenya in 2012, in
Uganda in 2013, and in Tanzania in 2014. In 2016 M-KOPA sold an average of just over
12,000 units per month across the 3 countries. Because the project sells household level
solar lighting systems and is currently operating, there are no major procurement,
construction, or commissioning milestones ahead.
[See Toolkit 2.5]
SECTION B. DESIGN OF STAKEHOLDER CONSULTATION PROCESS
B. 1. Design of physical meeting(s)
i. Agenda
Please ensure that at least the following points are covered but feel free to add more
points as needed:
Kenya:
- Opening of the meeting (The meeting began at 10:40am on Friday,
September 9, 2016. Kelvin Muasya, from M-KOPA’s Procurement Team
and a member of the Kamba people (the vast majority of the people in
Machakos are Kamba), took minutes. Mr. Kevin Reeder, Head of Business
Analytics, opened the meeting and thanked all those in attendance for
taking the time to learn more about the programme and to offer their
views on the programme).
- Explanation of the programme (See section below on the Non-technical
summary of the programme).
- Discussion of continuous input / grievance mechanism (A detailed
overview was given on the multiple channels that customers and non-
customers have to reach M-KOPA to file any grievances with the product
or its impact on the environment).
- Questions for clarification about the programme (Mr. Reeder took
questions from the attendees of the meeting about the programme. The
majority of questions centered on the solar home system itself and its
capabilities).
- Blind SD exercise (All attendees completed the Sustainable Development
form prior to Mr. Reeder expressing views about M-KOPA’s impact across
the various factors. Completed forms are on file with M-KOPA.)
- Discussion on monitoring SD (After the SD forms had been collected, Mr.
Reeder opened a discussion with the attendees about their responses
asking the attendees to especially focus on any impacts they viewed as
potentially negative.)
- Closure of the meeting (After approximately 1h30min the meeting was
concluded and all attendees were thanked for their participation.)
Tanzania:
- Opening of the meeting. The meeting began at 11:02AM on Wednesday,
December 7, 2016. Geofrey Changa, Dar Es Salaam area sales manager,
acted as the interpreter (English/Swahili), while Nyamizi Malatu, from M-
KOPA Tanzania’s Customer Care team, took minutes. Mr. Arame Awanis
opened the meeting and thanked all those in attendance for taking the
time to learn more about the programme and to offer their views on the
programme.
- Explanation of the programme (See section below on the Non-technical
summary of the programme).
- Discussion of continuous input / grievance mechanism (A detailed
overview was given on the multiple channels that customers and non-
customers have to reach M-KOPA to file any grievances with the product
or its impact on the environment. Customers visited the Customer Care
department following the session, and explained the detailed feedback
process).
- Questions for clarification about the programme (Mr. Awanis took
questions from the attendees of the meeting about the programme. As in
Kenya, the majority of questions centered on the solar home system itself
and its capabilities).
- Blind SD exercise (All attendees completed the Sustainable Development
form prior to Mr. Awanis expressing views about M-KOPA’s impact across
the various factors. Most customers only filled in sections they felt
strongly about, but mentioned the “+, “-“ or “0” signs at the minimum. All
customers Completed forms are on file with M-KOPA).
- Discussion on monitoring SD (After the SD forms had been collected, Mr.
Awanis opened a discussion with the attendees about their responses
asking the attendees to especially focus on any impacts they viewed as
potentially negative.)
- Closure of the meeting (After approximately two hours the meeting was
concluded and all attendees were taken on an office visit.)
Uganda:
- Opening of the meeting The meeting began at 11:40AM on Thursday,
December 8, 2016. Cyprian Kitonsa, Uganda Customer Care Team Leader,
acted as the interpreter (English/Luganda), while Michael Tumusiime,
from the Marketing team, took minutes. Anthony Weremaka, Managing
Director for Uganda, opened the meeting with a brief introduction of the
intention and purpose of the meeting. Following this Arame Awanis took
over the bulk of the meeting.
- Explanation of the programme (See section below on the Non-technical
summary of the programme).
- Discussion of continuous input / grievance mechanism (A detailed
overview was given on the multiple channels that customers and non-
customers have to reach M-KOPA to file any grievances with the product
or its impact on the environment. Customers visited the Customer Care
department following the session, and explained the detailed feedback
process).
- Questions for clarification about the programme (Mr. Awanis took
questions from the attendees of the meeting about the programme. As in
Kenya and Tanzania, the majority of questions centered on the solar home
system itself and its capabilities).
- Blind SD exercise (All attendees completed the Sustainable Development
form prior to Mr. Awanis expressing views about M-KOPA’s impact across
the various factors. All customers Completed forms are on file with M-
KOPA).
- Discussion on monitoring SD (After the SD forms had been collected, Mr.
Awanis opened a discussion with the attendees about their responses
asking the attendees to especially focus on any impacts they viewed as
potentially negative.)
- Closure of the meeting (After approximately 2h30min the meeting was
concluded and all attendees were taken on an office visit.)
[See Toolkit 2.6.1 and Annex J]
ii. Non-technical summary of the Programme
Kenya:
Kevin Reeder, M-KOPA’s Head of Business Analytics, gave a non-technical summary of
the Programme by presenting the company in the form of the company’s generic
corporate presentation. This presentation describes the M-KOPA Solar Home System, M-
KOPA’s background/history, the current state of the company including the number of
units installed in Kenya, Uganda, and Tanzania, the company’s growth plans, and some
customer testimonials. In addition, Mr. Reeder showed some videos on how to use the
M-KOPA Solar Home System and more customer testimonials, including one that
discusses the company’s newest product, a 12 Watt TV powered by the home solar
system.
Mr. Reeder laid out in plain terms how M-KOPA wants to register its environmental
benefit created through the reduction of kerosene usage, and that by registering this
benefit in the form of carbon credits the company hopes to be able to fund a recycling
program for old units as well as maintain the data feed to units beyond the repayment
period to ensure customers continue to have a positive experience with the product even
after the device is fully paid-off.
Tanzania:
Arame Awanis, Project Manager at M-KOPA Labs, gave a non-technical summary of the
Programme by presenting the company in the form of the company’s generic corporate
presentation. This presentation describes the M-KOPA Solar Home System, M-KOPA’s
background/history, an overview of the core products, the current state of the company
including the number of units installed in Kenya, Uganda, and Tanzania, the company’s
growth plans.
Mr. Awanis laid out in plain terms how M-KOPA wants to register its environmental
benefit created through the reduction of kerosene usage, and that by registering this
benefit in the form of carbon credits the company hopes to be able to fund a recycling
program for old units as well as maintain the data feed to units beyond the repayment
period to ensure customers continue to have a positive experience with the product even
after the device is fully paid-off.
Uganda:
Arame Awanis, Project Manager at M-KOPA Labs, gave a non-technical summary of the
Programme by presenting the company in the form of the company’s generic corporate
presentation. This presentation describes the M-KOPA Solar Home System, M-KOPA’s
background/history, an overview of the core products, the current state of the company
including the number of units installed in Kenya, Uganda, and Tanzania, the company’s
growth plans.
Mr. Awanis laid out in plain terms how M-KOPA wants to register its environmental
benefit created through the reduction of kerosene usage, and that by registering this
benefit in the form of carbon credits the company hopes to be able to fund a recycling
program for old units as well as maintain the data feed to units beyond the repayment
period to ensure customers continue to have a positive experience with the product even
after the device is fully paid-off.
[See Toolkit 2.6 and Annex J]
iii. Invitation tracking table
[See Toolkit 2.6 and Annex J]
Kenya:
Category
code
Organisation
(if relevant)
Name of
invitee
Way of
invitation
Date of
invitation
Confirmation
received? Y/N
GIZ John Ssemulema Email
Aug 1,2016 N
UN
Momentum For Change Email
Aug 1,2016 N
RCC
RCC Kampala Email
Aug 1,2016 N
SNV
Josh Sebastian Email
Aug 1,2016 Y
UNDP
Alexandra Soezer Email
Aug 1,2016 Y
World Bank Matt King Email Aug 1,2016 N
UNDP
Gregor Probst Email
Aug 1,2016 N
MESPT
George Okeyo Email
Aug 1,2016 N
Tanzania Rural Energy Agency Email
Aug 1,2016 N
Department of Environment and Natural Resources - East African Community
Brian O. Otiende Email
Aug 1,2016 N
PAUL N. MBUTHI Email
Aug 1,2016 N
Rural Electrification Benon
Email Aug 1,2016 N
Agency Bena
Ministry of Water and Environment UG
Chebet Maikut Email
Aug 1,2016 N
EADB
Ritah Rukundo Email
Aug 1,2016 N
GIZ
Moses Kakooza Email
Aug 1,2016 N
Safaricom
Michael K Koech Email
Aug 1,2016 N
Safaricom Karen Itela Email Aug 1,2016 N
Gold Standard
Pinar Ozturk Email
Aug 1,2016 N
Chinansi Foundation
Simplex Chithyola Email
Aug 1,2016 N
Climate Action Network South Africa
Dorah Lebelo Email
Aug 1,2016 N
Zero: Regional Environment Organisation
Johannes Chigwada Email
Aug 1,2016 N
NOVA Institute
Christiaan Pauw Email
Aug 1,2016 N
ONKE Training
Mmathabo Mrubata Email
Aug 1,2016 N
Climate Care Tom Owino Email
Aug 25,
2016
Y
UNDP Timothy Ranja Email
Aug 25,
2016
Y
UNDP Harun Warui Email
Aug 25,
2016
N
Samuel Nkaina Phone
Sept 5,
2016 Y
Joyce Ngarama
Phone Sept 5, N
Katu 2016
Catherine Mueni Mwanzia Phone
Sept 5,
2016 N
Mirriam Syombua Sila Phone
Sept 5,
2016 Y
Peter Ndunda Sila Phone
Sept 5,
2016 Y
Joyce Mutindi Muisyo Phone
Sept 5,
2016 N
Susan Mwikali Mutua Phone
Sept 5,
2016 N
Mutua Mulwa Phone
Sept 5,
2016 N
Nzau Mutiso Phone
Sept 5,
2016 N
Vincent Elias Omondi Phone
Sept 5,
2016 Y
Nduku Ndonye Phone
Sept 5,
2016 Y
Monicah Ngila Phone
Sept 5,
2016 N
Peter Mailu Muinde Phone
Sept 5,
2016 Y
Joseph Mutwiwa Phone
Sept 5,
2016 N
Mutunga Juma Phone
Sept 5,
2016 Y
Josphine Mulonzi Phone
Sept 5,
2016 Y
Philip Mutisya Phone
Sept 5,
2016 N
Purity Mutuku Phone
Sept 5,
2016 N
Dominic Musembi Phone
Sept 5,
2016 N
Machakos
Department of
Energy Email
Sept 7,
2016
N
Additional Tanzania Invitees:
Josh
Sebastian
Advisor – Renewable Energy
Tanzania Program Manager - Energising Development
(EnDev)
SNV Netherlands Development Organisation
SNV [email protected];
Gertrude
Lyatuu
Practice Specialist (Environment & Natural Resources) -
UNDP [email protected]
Abbas
Kitogo
Practice Specialist( Climate Change & Energy) - UNDP [email protected]
National Environment Management Council [email protected]
Africa Wildlife conservation [email protected]
Tanzania Civil Society Forum on Climate Change [email protected]
FOUNDATION FOR ENERGY CLIMATE AND ENVIRONMENT [email protected]
AFRICA PARTNERSHIP ON CLIMATE CHANGE COLIATION TANZANIA CHAPTER [email protected]
THE TANZANIA ASSOCIATION ON CLIMATE CHANGE(TACC)
SUSTAINABLE ECOLOGICAL DEVELOPMENT [email protected]
Additional Uganda Invitees:
John
Ssemulema
Technical Expert- Climate
Finance Readiness, Uganda
GIZ [email protected];
RCC Kampala RCC [email protected];
Gregor
Probst
Senior Analyst UNDP [email protected];
Benon
Bena
Manager Off-Grid
Renewable Energy
Rural Electrification Agency [email protected];
Chebet
Maikut
Ag Commissioner Ministry of Water and
Environment UG
Ritah
Rukundo
Research Associate EADB [email protected];
Moses
Kakooza
Technical Officer GIZ [email protected];
Greenwatch Uganda [email protected]
Climate Change Department (Ministry of Water and Environment)
National Environment Management Authority [email protected]
Environmental Alert [email protected]
Please explain how you decided that the above organisations/ individuals are relevant
stakeholders to your programme. Also, please discuss how your invitation methods seek
to include a broad range of stakeholders (e.g. gender, age, ethnicity).
Kenya, Uganda, Tanzania
The above invitation list was compiled from contacts made attending climate and carbon
related meetings in East Africa and from contacts acquired since 2012, when M-KOPA
began investigating carbon credits. We aimed to get a range of government officials,
academics, and carbon credit professionals for the PoA level meeting. For the local level
meeting we aimed to get government officials from the department of energy as well as
M-KOPA customers and regular citizens of Machakos, Dar es Salaam, and
Kampala/Entebbe. When calling our customers to attend the local stakeholder level we
made sure to reach out to a mix of genders and ages, using our database of customers
data. The PoA level list was populated of a nice mix of male and female invitees, such
that we did not feel compelled to target specific genders with further invitations.
iv. Text of individual invitations
[See Toolkit 2.6 and Annex J]
POA Invitation:
Dear M-KOPA Carbon Program Stakeholder,
Please find information regarding M-KOPA’s carbon program attached to this email for your review. M-KOPA would greatly appreciate your written feedback by September 1, 2016 and would also welcome any comments on the conference call and/or live meeting also scheduled for September 1, 2016. Your comments will help ensure that our carbon program is congruent with your countries’ aims regarding carbon programs.
If you know someone in the appropriate government authorities who would have an interest in learning more about our program please feel free to forward this request to them as well.
With sincere appreciation for your contribution,
Kevin Reeder
Kevin Reeder | Head of Business Analytics | [email protected] | +254 (0) 705 854 486 | +49 1743 884 347
v. Text of public invitations
[See Toolkit 2.6 and Annex J]
Kenya:
Posters placed around Machakos in the weeks heading up to the local stakeholder event:
Posters were stamped by the city council and placed on five light poles at busy intersections
in Machakos town.
Registration of Carbon Credits
Call for Local Stakeholder Consultation
Informing of Local Stakeholder Meeting on
Friday, September 9, 2016
10am-1pm at Gelian Hotel in Machakos
Mwatu Wa Ngoma Street
Machakos, Kenya
If you have comments to make about M-KOPA’s plan to register for carbon credits due to the company’s solar home system replacing the use of kerosene/paraffin, or would like to learn
more about M-KOPA’s ecological and societal impact and plans, please attend this local stakeholder consultation and give your comments to M-KOPA.
Usajili wa kupeana ujumbe juu ya Kaboni
Uwito wakushirikiana na washikadau wa ndani
Ijumaa, Septemba 9, 2016
10am-1pm ,Gelian Hotel ,Machakos
Mwatu Wa Ngoma Street
Machakos, Kenya
Ikiwa una maoni kuhusu mpango wa M-Kopa kujiandikisha kupeana ujumbe juu ya kaboni kulingana na jinsi kifaa chetu kilivyowezesha jamii kutotumia mafuta taa ,ama ukitaka kujua mipango ya M-kopa inavyonuia kuleta tofauti kwa mazingira na jamii kwa ujumla,tafadhali hudhuria huu mkutano wa mashauriano na washikadau wa ndani ,na utoe maoni yako.
Tanzania:
Posters placed around Dar Es Salaam the weeks heading up to the local stakeholder event:
Posters were placed on light poles and busy areas of Dar Es Salaam
Usajili wa Carbon Credits
Wito wa kushiriki Mkutano wa Wadau wa Mkopa Solar
Jumatano, Desemba 7, 2016
Saa 10 asubuhi- saa 1 mchana , Ofisi za M-Kopa Solar,
Plot 352A, Barabara ya Mwai Kibaki, Mikocheni A
Dar es Salaam
Ikiwa una maoni kuhusu mpango wa M-Kopa kujiandikisha na Carbon Credits kulingana na jinsi kifaa chetu kilivyowezesha jamii kutotumia mafuta taa, ama ukitaka kujua mipango ya M-kopa inavyonuia kuleta tofauti kwa mazingira na jamii kwa ujumla,tafadhali hudhuria huu mkutano wa mashauriano na washikadau wa ndani, na utoe maoni yako.
Registration of Carbon Credits
Call for Local Stakeholder Consultation
Informing of Local Stakeholder Meeting on
Wednesday, December 7, 2016
10am-1pm at M-Kopa Solar office in Dar es Salaam
Plot 352A, Mwai Kibaki road, Mikocheni A
Dar es Salaam, Tanzania
If you have comments to make about M-KOPA’s plan to register for carbon credits due to the company’s solar home system replacing the use of kerosene/paraffin, or would like to learn more about M-KOPA’s ecological and societal impact and plans, please attend this local stakeholder consultation and give your comments to M-KOPA.
Uganda:
Posters placed around Kampala the weeks heading up to the local stakeholder event:
Posters were placed on light poles and busy areas of Kampala
Registration of Carbon Credits
Call for Local Stakeholder Consultation
Informing of Local Stakeholder Meeting on
Thursday, December 8, 2016
10am-1pm at M-KOPA Head office in Lubowa
Lubowa estate
Wakiso, Uganda
If you have comments to make about M-KOPA’s plan to register for carbon credits due to the company’s solar home system replacing the use of kerosene/paraffin, or would like to learn more about M-KOPA’s ecological and societal impact and plans, please attend this local stakeholder consultation and give your comments to M-KOPA.
Okwewandiidsa kw’omusomo gwa M-KOPA okufuna olukusa okubeera emu ku kampuni ezesowoddeyo
okutaasa obutonde bwe’nsi.
Mutegeezebwa okubaawo mu kukubagnaya ebirowoozo mu lukiiko oluliyo nga
8 December 2016
Olw’okubeera ku kitebe kya M-KOPA e Lubowa ku lwe Entebbe
Esaawa 4 okutuusa 7 ezeemisana
E’ Lubowa estate
Wakiso -Uganda
Bwoba olina kyoyagala okuteesa kukyenteeka teeka ya M-KOPA okwewandiisa mu kuyamba okutangira okwonoona obutonde bwensi nga tukozesa sola zaffe okuzisikiza amafuta ge
ttaala,Oba wandyetaaze okumanya kunteeka teeka za M-KOPA okuyamba mu butonde bwensi. Tukusaba ojje obeewo mu kukubaganya ebirowozo era owe n’endowooza zo kunsonga zino. Tunasiima nnyo nga ozze munsisinkano eno.
B. 2. Description of other consultation methods used
Kenya, Uganda, Tanzania:
For those unable to attend the physical meeting, M-KOPA requested feedback on the
programme via email. Below is a response thread to the original PoA level meeting
request sent on Aug 1, 2016 from the UNDP….
We didn’t get strong response rates from our original email list, so did request those who
answered our original call for the comments/consultation provide us with additional
parties that should be contacted at the local level.
Dear Kevin,
You can find the CDM tool here http://cdmcobenefits.unfccc.int/Pages/SD-Tool.aspx
Please find attached an applied example of UNDP’s SDG tool, which is a bit more complicated as it tries to quantify while the CDM tool focuses on qualitative assessments.
Contacts in Kenya:
Tom Owino from Climate Care: [email protected]
Timothy Ranja from UNDP: [email protected]
Harun Warui, UNDP Project Manager for a big USAID and EU funded project on mitigation: [email protected]
Best,
Alexandra
From: Kevin Reeder [mailto:[email protected]] Sent: Wednesday, August 24, 2016 5:26 AM To: Alexandra Soezer <[email protected]> Subject: RE: feedback on M-KOPA project description
Hi Alexandra,
Many thanks for these questions. Please see my brief responses below.
I also wanted to ask if you have some good contacts in the Kenya climate change / carbon scene that we should be inviting to our PoA stakeholder consultation. We haven’t had overwhelming response from our invitations so far, although August is probably a tough month to expect timely responses.
Best regards,
Kevin
Kevin Reeder | Head of Business Analytics | [email protected] | +254 (0) 705 854 486 | +49 1743 884 347
From: Alexandra Soezer [mailto:[email protected]] Sent: Monday, August 15, 2016 4:23 PM To: Kevin Reeder <[email protected]> Subject: feedback on M-KOPA project description
Dear Kevin,
Many thanks for including me in the list of stakeholders.
The programme is very interesting, congratulations to your increasing success.
I have 2 questions and one comment:
Q: As you might know, we have supported Governments in the design of NAMAs, and in Africa specifically, several focus on energy access. One argument that we make why we want to promote the capital intensive mini-grids in addition to the relatively cheap and compact solar home systems is that mini-grids promote growth and development. We include in the design of all the mini-grids also rural productivity zones to promote income generating activities.
Where do your systems fit in and how do they promote development?
Our systems are for individual households and are certainly not in the mini-grid category. We believe they promote development through the financial savings they generate for the households by displacing their kerosene, phone charging, and radio/torch battery spend; the educational benefits for children, who study on average two hours more per day when they switch from kerosene to an M-KOPA Solar Home
System (internal survey); health benefits; and by increasing economic productivity by extending production hours.
Q: Would crowdfunding be a possible financing option to expand the projects?
Potentially, although we currently have sufficient traditional investor demand on the equity and debt side to continue growing the business.
C: Did you complete the CDM Sustainable Development tool or are you interested to apply UNDP’s SDG tool to identify, quantify and monitor the SD impacts of the project?
No we didn’t complete it. Could you send me more information about this?
Best,
Alexandra
SECTION C. CONSULTATION PROCESS
C. 1. Participants’ in physical meeting(s)
i. List of participants
[See Toolkit 2.6.1 and Annex J]
Please attach original participants’ list (in original language) as Annex 1.
Participants list
Date and time: Sept 9, 2016 (Kenya), December 7, 2016 (Tanzania), December 8, 2016 (Uganda)
Location: Gelian Hotel, Machakos Kenya, M-KOPA Dar es Salaam, Tanzania, M-KOPA
Kampala,Uganda
Category
Code
Name of participant,
job/ position in the
community
Male/
Female
Signature Organisation (if
relevant)
Contact details
See Annex 1 for a list of participants in each country’s LSC meeting
ii. Evaluation forms
[See Toolkit 2.6.1, 2.6.2 and Annex J]
Please add at least 4-5 representative samples in English.
Original evaluation forms (in original language and translated where necessary) are in Annex 2.
Name Vincent Omondi (KEN) Bataire Grace (UGA) Rev. Raymond Mbidu (TAN)
What is your
impression of
the meeting?
The meeting was good and
interactive. It was quite
informative and gave me an
opportunity to know what
other customers of M-KOPA
are experiencing and
possible/available solutions
The meeting was so
educative to who ever
attended and it was so
good to us to hear
about saving our
nature.
The meeting went very
good, also it was so good to
meet each other and getting
to know you.
What do you
like about the
programme?
This is a perfect
programme. The fact that it
is not static but has the
opportunities for upgrading
the facilities and services is
good. Keep up the good
work.
To continue with this
programme country
wide so that all people
should stop using fuel
which emits carbon to
the environment.
To provide employment to
our people and minimizing
air pollution, also solar has
been of great help to my
family.
What do you
not like about
the
programme?
So far all is OK. There is nothing I don’t
like in this programme.
And instead I encourage
M-KOPA to continue
with the struggle to
save nature.
Nil
Signature - - -
Comments accompanying Annex 2
Despite pushing participants to list something they did not like about the programme it
was very difficult to get any substantial points that were not liked.
C. 2. Pictures from physical meeting(s)
[See Toolkit 2.6 and 2.6.1]
See Also Photos & Videos (in Google Drive Folder – available upon request)
Kenya:
Tanzania:
Uganda:
C. 3. Outcome of consultation process
i. Minutes of physical meeting(s)
Please ensure that you include a summary of the meeting as well as all comments
received. Please also include discussion on Continuous Input / Grievance Expression
methods; comments, agreement or modifications suggested by Stakeholders.
[See Toolkit 2.6, 2.6.1, 2.6.2, Annex W and Annex J]
Kenya:
Meeting Minutes – M-KOPA Carbon Programme – Gelian Hotel Machakos – September
9, 2016 10am-1pm
10:40 – After attendees had coffee, tea, and snacks the meeting was called to open by
Kevin Reeder, M-KOPA’s Head of Business Analytics.
The level of English amongst the attendees was decent. Thus, Mr. Reeder spoke mostly in
English and then Kelvin Muasya provided translations to Kiswahili and/or Kamba if the
information became dense and technical. Although most people in Machakos speak
Kamba, writing is usually done in Kiswahili, hence all forms were provided in both English
and Kiswahili. There was also one Masai man who did not speak Kamba, so verbal
translations to the group were done in Kiswahili and individual help with the SD form
were provided in Kamba.
10:42 – An introduction to the programme was provided in the form of a presentation
about M-KOPA, including both its products and the company itself. Mr. Reeder also
addressed the purpose of the meeting here being to get feedback about the programme
from a local community that has interaction with the programme. As many M-KOPA
customers were present it was possible to hear exactly how the M-KOPA Solar Home
System affects the lives and livelihoods of those directly using the system. Mr. Reeder
did explicitly call for any negative comments about M-KOPA or the M-KOPA programme
to be brought forward, as the company needs to hear what is not working well or
potentially damaging to the environment in order to take rectifying and mitigating
actions.
10:49 – An outlook for M-KOPA was provided and the concept of registering the
company’s environmental benefit was tabled. The stated goal is to use carbon funding
to implement a recycling programme and maintain the data feed to the customers’
devices even after they have finished paying them off in order to ensure a continued
good customer experience with the product.
10:52 – There was a brief Q&A about the customer experiences with the devices and
unique payment plan (Pay-As-You-Go on a flexible basis) offered by M-KOPA. Customers
generally expressed great gratitude for the product and how it had changed their lives
for the better. Frequent comment was given to no longer having to leave the house to
get kerosene or charge mobile phones. Negative comments were given about the
robustness of the connector cable for charging the phone and torch – a problem that M-
KOPA is aware of and has already rectified for newer units. Also one customer
complained about the robustness of the antennae on the radio, which had broken off. It
was noted to the customer that this type of physical damage was not officially covered
by the warranty but the customer was directed to the nearest service center for an
antennae swap as a sign of gratitude for her participation in the stakeholder event.
11:05 – Respondents were handed the sustainable development forms and instructed in
English and Kiswahili how to complete the forms. Respondents too roughly 20 minutes
to complete the forms.
11:25 – Mr. Reeder collected the forms and asked attendees to express their views on
the SD factors listed, especially focusing on any risks perceived by the attendees.
Customers noted that they now dispose of much fewer small alkaline batteries, generally
AA, but did wonder what would happen to the batter and the control unit once the
system is no longer working or the battery has lost functionality. Mr. Reeder explained
the company’s goals around a recycling programme. Already M-KOPA will collect any old
units at its 67 sites around Kenya, 50 sites in Uganda, and 10+ sites in Tanzania and has a
contract with an e-waste company for disposal. Also, M-KOPA will offer trade-in benefits
for people who bring in their old units as part of an upgrade. There was a question about
how many jobs M-KOPA has created. Mr. Reeder showed the statistics on the company’s
employment and also highlighted that the field sales agents are not employed by the
company but can make a great living selling the solar home system. Participants were a
bit surprised to know that a sales rep can make a $10 commission (1,000 KSH) per sale.
11:45 – A short video about the M-KOPA TV, which has recently been launched was
played.
11:50 – Attendee feedback session on the product, the programme, and the channels for
filing grievances was started. Most customers were very happy with M-KOPA’s customer
service, especially since the customer service hotline is open 24 hours a day 365 days a
year and has excellent response times. Customers also listed their direct sales reps and
the local service centers or shops as places where they felt comfortable raising any issues
with their devices.
11:55 – The Evaluation Form on the Programme was passed out and filled out by the
attendees. The only thing mentioned in the section of what you did not like about the
programme was that another meeting should be offered at a different time.
12:10 – The meeting closed, the attendees were thanked for their participation.
Tanzania:
TANZANIA MINUTES
VENUE: Board Room, M-KOPA SOLAR HEADQUATERS TANZANIA
DATE: 7TH December 2016
Meeting started at 11:02 AM
PARTICIPANTS OF THE MEETING:
1. ARAME AWANIS CHAIRMAN
2. GEOFREY CHANGA Deputy Chairman and Interpreter
3. JANE MALOO Human Resource Administrator
4. NYAMIZI MALATU Secretary [CCR]
5. NELSON CHUSI Customer Care Team Leader
6. TUTINDAGA ISAAC Customer Care Quality Assessor
7. RAYMOND MBIDU 0755437051
8. WASHINGTON MBWAMBO 0767063241
9. HAWA MASSAMBA 0715829231
10. MHANDO GODFREY 0769360430
11. MUSA HASSAN 0744079653
12. BURTON SAUSON 0757837118
13. BURTON SHUNGUNE 0759440299
14. AMINA ALLY 0769440299
15. SHAMILA SANGODA 0769442132
AGENDA OF THE MEETING:
Collect stakeholder views and opinions on M-KOPA Solar products, its impact to the society and the environment so as to enable M-KOPA to acquire a Certificate on Reduction of Carbon emission in the environment.
11.03 AM: Chairman made a Presentation of M-KOPA services and the aim to reduce Carbon Emission with the following elaborations:
History of M-KOPA Solar
Demonstration of Company’s product using M-KOPA 4 as an example
Further elaboration was made on M-KOPA services
Estimated number of customers in Kenya, Uganda and Tanzania
Demonstration of tones of CO2 emissions to be avoided in East Africa
The rate of employment as a result of M-KOPA services in East Africa
The additional social impact of successful rate in terms of percentage of how
families benefit from M-KOPA services
Explanation of the carbon facts at M-KOPA
11.28: Chairman explained the grievance mechanisms to the customers. A visit of the Customer Care team was offered to the customers after the meeting.
11:35 AM: The Chairman permitted the members to ask questions on the respective topic.
QUESTION 1 by Raymond Mindu: Customer began by congratulating the company for focusing on environmental improvement in terms of reducing pollution thus increasing life span of living things, reduction of kerosene use and increase of employment. QN: Is there a possibility to reduce the costs of the products? ANSWERED BY THE CHAIRMAN: M-KOPA is currently working on optimizing the costs of the devices and creating payment plans that are much more affordable. QUESTION 2 Burton Shungune Customer began by congratulating M-KOPA on the services provided. QN: Is there a possibility to retain the battery capacity to last longer? He referred to his device that does not retain charge for a long time. ANSWERED BY THE CHAIRMAN: The customer was advised to contact customer care on the device and if the battery is faulty, he would be advised to visit service center. He was also advised on the Two years warranty policy on his battery. Customer was also assisted by his fellow customer (Raymond Mindu) to charge the components one after the other so as to retain battery charge. QUESTION 3 by Washington Mbwambo Customer began by congratulating the company for good services provided. QN: Customer required correct information on add-on bulbs based on his experience whereby initially while buying the products he was told he would receive two add-on bulbs two months later free of charge. He later called customer care a and was informed that in order to get the products, his payments status should be good and they are sold at a price of 35,000 each. He also requested T-shirts and Caps to customers as one of the strategies for advertising the company. ANSWERED BY THE CHAIRMAN The chairman apologized for the mis-information and gave the customer the conditions and costs of add-on bulbs. Futhemore, the chairman finds that the T-shirt and Caps idea is a good marketing plan and he promised that the issue will be escalated to marketing team. QUESTION 4 by Musa Hassan: Customer began with thanking the company since it enabled his family to acquire reliable energy at affordable prices. QN: What causes credits to drop on the devices and when will the TV product be officially released?
ANSWERED BY Geofrey Changa Customer was assisted on how to search credit n the device and told that TV is still a new product and still undergoing several modifications but will soon be released. 12:13 AM: Introduction of the members that participated in the meeting.
12:18 AM: Customers were required to fill the Sustainable Development Questionnaire Form, with assistance on the interpretation of the questions by Geofrey Changa.
12:36 AM: Customers were allowed to ask further questions by the Chairman
QUESTION 6 by Washington Mbwambo: When will M-KOPA have a plan to reach the marginal areas? ANSWERED BY Jane Maloo: Currently M-KOPA has adjusted to several marginal areas such as Sumbawanga and still looking forward to move to several rural areas. QUESTION 7 by Musa Hassan What should be done if customer’s device is stolen? ANSWERED by Geofrey Changa: Customer was assisted with the procedures to follow and the warranty policy. 12:59 AM: Chairman asked if anyone rated Negative on the Questionnaire Baton Shungune had rated negative on Human and Institutional Capacity because the company is still new in Tanzania and therefore it does not have high rate of employee. 13:02 AM : Question on incentives after introducing new customer to M-KOPA was asked by Washington Mbwambo and answered by Geofrey Changa that there are 5 free credits awarded to customers but the customer insisted that incentives in terms of money. His suggestion was received by the chairman.
13:05 AM: Customers were required to fill M-KOPA Carbon program Evaluation Form
13:09 PM: Submission of both forms to the chairman
13:13 PM: A closing statement from the CHAIRMAN and a representative from the customers. Lastly, T-shirts were provided to customers.
The meeting was adjourned at 13:15 PM.
Uganda:
Uganda Local Stakeholder Meeting Minutes (8th December 2016)
Attendance
Stakeholder Name Contact M-KOPA Staff
Namutebi Katwere 705442585 Anthony Weremaka
Faith Namyenya 777983903 Rebekah Kabugo
Kawesi Dalausi 751615180 Abas Kibirango
Lawrence 701632482 Victoria Tega
Geoffrey 775413045 Arame
Isma 755186977 Cyprian Kitonsa
Tataire Grace 757292855 Michael Tumusiime
Henry Kisakye 753828760 Rebecca Babyire
Nyombya Ismail 704452465
Namatovu Margret 757630588
Amina Nabakooza 785641061
Nasaka Doreen 772468347
Carol Kisitu 701467383
Glagdye Sengendo 750400628
Joseph Mukiibi 755965803
Kiza 701486238
Meeting started with stakeholders, many of whom are customers, having a tour of M-KOPA Uganda’s Head Quarters.
Stakeholders had breakfast and the meeting kicked off at 10: 40am. Meeting was delayed because there were some rains in the city that caused a lot of traffic.
Managing Director (Anthony Weremaka ) opened the meeting with a brief introduction of the intention and purpose of the meeting and thanked the stakeholders for their precious time with us.
He asked customers to do a small introduction of themselves and when they purchased their Home solar systems.
Speaker: Arame
Trainer & Interpreter: Cyprian
1. Arame started by giving a brief background of the reason of the meeting: How M-KOPA
had started engaging stakeholders about her intention on achieving the Gold standard
certification of Carbon credits and what it meant for M-KOPA when this is achieved.
2. A brief back ground of M-KOPA was also shared with the customers in terms of customer
preposition as well as number of customer base plus the sales growth future projection.
3. Statistics were shared of how “Tadooba” takes a predominant 66% source of lighting in
Ugandan households and 16% being taken up by the regular kerosene lamps.
4. Also Uganda M-KOPA has contributed an estimated 18,580 tonnes in reduction of
Carbon in the period of 2016 and is also estimated that it shall contribute 43,961 tonnes
in reduction of Carbon by 2017.
5. M-KOPA solar system is cloud-connected hence we are able to get credit only for the
devices that are being activated daily. This also projects transparency in the work we do.
6. Data Monitoring Analysis-MKOPA net provides an in-depth analysis of the data we collect
as M-KOPA Uganda from our customers.
7. M-KOPA has created Employment with 1,000 full time jobs & 1,500 commission based
field agents
8. By 2019 M-KOPA plans to reduce carbon emission by over 1,210,476 tonnes.
9. The various existing grievance mechanisms and channels, such as the 24/7 access to the
Customer Care hotline was reminded to the customers.
Q & A
What other new innovations is M-KOPA coming up with?-Joseph Mukibi
What happens when my guarantee is done, will I be able to get the same help?- Carol
Kisutu
How does one upgrade from MK3 to MK400? Doreen
Note: Anthony (MD) invited Head of customer service Victoria and her team to give real time support to customers in case any queries cropped up.
10. Filling in of Sustainable Development forms and what Impact M-KOPA has had on the
environment
Carbon emission: Most customers now have a new breath because they use M-KOPA
Water: M-KOPA has no direct effect.
Pollution: M-KOPA components like panels and batteries help save environment, eg
customers no long dispose off materials like radio cells because they are able to use solar
radio etc
Bio: diversity: Not directly related to M-KOPA
Economic development: M-KOPA has enabled business for low end income earners
Access to clean quality energy: M-KOPA has been able to provide clean light.
Human/Institutional capacity-Children can now be able to study for longer hours than
before because of M-KOPA
Technology-We allow customers to self-reliant in generating their own energy by using
mobile money to credit their solar usage.
Conclusion:
M-KOPA Uganda was delighted to have an engagement with her stakeholders/customers and also make them understand the essence of a clean and greener environment.
Stakeholders were also given gift hampers to show M-KOPA’s gratitude in providing some time off their busy schedules to be with us.
Meeting adjourned at approximately 1:30pm
ii. Minutes of other consultations
NA
iii. Assessment of all comments
[See Toolkit 2.6]
Stakeholder comment Was comment taken into
account (Yes/ No)?
Explanation (Why? How?)
Kenya:
Risk of Waste Due to Old
Units Being Carelessly
Disposed
YES M-KOPA wants to use
carbon finance to expand
its recycling programme. It
currently already has an e-
waste disposal agreement
that handles the units
returned to the company.
However, the company
wants to invest in more
outreach to customers and
more incentives for
customers to bring in old
units to the shops and
service centers.
Tanzania:
No negative comments
Uganda:
Two stakeholders
mentioned the risk of soil
contamination due to
disposal of old M-KOPA
battery systems
One customer said he did
not feel that there was
adequate access to
affordable and clean
YES
YES
M-KOPA wants to use
carbon finance to expand
its recycling programme. It
currently already has an e-
waste disposal agreement
that handles the units
returned to the company.
However, the company
wants to invest in more
outreach to customers and
more incentives for
customers to bring in old
units to the shops and
service centers.
M-KOPA will continue to
make efforts to improve
access to its product by
energy services
further expanding its
distribution into more rural
areas of Uganda.
iv. Revisit sustainability assessment (to be assessed per Methodology/technology/practice)
Are you going to revisit the sustainable development assessment?
Please note that this is necessary when there are indicators scored
‘negative’ or if there are stakeholder comments that can’t be
mitigated
[See Toolkit 2.7]
Yes No
x
Give reasoning behind the decision
Kenya, Uganda, Tanzania:
The feedback on the product and programme were resoundingly positive, with many
positive mentions about air quality (displaces kerosene for lighting – generally 100%
replacement for lighting), soil condition (reduces usage of AA batteries that land in
ditches), quality of employment (good jobs created by M-KOPA), livelihood of the poor
(save money with the device and can generate income by charging others’ phones and
working longer hours), access to affordable and clean energy services (flexible Pay-As-
You-Go payment plan), human and institutional capital (training offered by sales reps),
and transfer of technology and self-reliance.
The question about how old M-KOPA units will be collected/disposed was raised as a
potential risk of the programme by a few stakeholders. M-KOPA believes it is addressing
this risk currently and perhaps even with financial incentives to the customer to return
old devices in the future if carbon financing materializes.
One stakeholder in Uganda felt that there was not broad enough access to M-KOPA’s
product. Since its launch in Uganda, M-KOPA has been continually expanding its
distribution network, especially into more rural areas away from big cities/towns.
v. Summary of alterations based on comments
If stakeholder comments have been taken into account and any aspect of the
programme modified, then please discuss that here.
[See Toolkit 2.6.2, 2.8]
Kenya, Tanzania, Uganda:
The comments about disposal/collection of old units/batteries has been taken into
account. M-KOPA has already implemented an e-waste contract with an e-waste
servicer for units returned to its shops and service centers. Now, M-KOPA would like to
use carbon finance to add a financial incentive to customers to return their old devices
for a discount on a new device. Also, longer-term M-KOPA is working on making the
battery modular to the operating unit so that the circuit board and plastic housing would
be able to stay with the customer and only the battery would be exchanged.
SECTION D. SUSTAINABLE DEVELOPMENT ASSESSMENT
(To be done per Methodology/technology/practice)
D. 1. Own sustainable development assessment (to be done per
Methodology/technology/practice)
i. ‘Do no harm’ assessment
[See Toolkit 2.4.1 and Annex H]
Safeguarding
principles
Description of relevance
to my project
Assessment
of my
project risks
breaching it
(low,
medium,
high)
Mitigation measure
1 Respecting Participation in this project Low None
human rights is completely voluntary for
each household, so it
inherently respects the
rights and freedoms of
individuals. There is very
little chance that
participation by one
household will negatively
affect another.
2 Involuntary
resettlement
NA – no resettlement NA NA
3
Safeguarding
cultural
heritage
While providing better,
safer lighting may alter
household activities on a
day to day basis, it should
not negatively impact
cultural heritage.
Low None
4 Labor rights NA – no labor impacts NA NA
5 Forced
Labor
NA – no labor impacts NA NA
6 Child labor NA – no labor impacts NA NA
7
Discrimination
Households involved in the
project are free to choose
to participate. M-KOPA
devices are offered to all
eligible participants.
Low None
8 Safe and
healthy work
env’t
M-KOPA offers quality
employment to sales
agents throughout the
three countries, as well as
provides multiple business
training opportunities
Low None
9
Precautionary
principle
This project does not
involve plantings or
invasive species of any kind
nor does it use chemicals.
The M-KOPA device
contains a rechargeable
battery unit. The expected
lifetime of the battery is 5-
years, so M-KOPA is in
process of developing a
battery recycling program.
Low Currently M-KOPA offers
customers the opportunity to
return their battery units and
receive their deposit back if they
are unsatisfied with the device
during the term of the payment
plan. Any device that has issues
during the 2-year warranty can be
traded in for another battery unit
at M-KOPA’s outlets around the
country. For units that are past
the warranty period, M-KOPA is
developing a return & recycle
plan. Currently the oldest units in
the field are four years old and
they are expected to have at least
a 5-year useful life. Thus, there
has not been a significant need
until now to establish a battery
recycling program. However, M-
KOPA is developing this program
now and plans to use the
proceeds from carbon finance to
implement this recycling program.
10
Safeguarding
habitat
This project takes place at
the household level and
does not impact habitat.
Low None
11 Anti-
corruption
Participation at the
household level ensures
that the project does not
require the involvement of
larger entities, minimizing
any corruption potential.
Low None
ii. Sustainable development matrix
[See Toolkit 2.4.2 and Annex I]
Indicator Mitigation
measure
Relevance to
achieving MDG
Chosen
parameter
and
explanation
Preliminary
score
Gold
Standard
indicators of
sustainable
development
If relevant, copy
mitigation
measure from
‘Do No Harm’
assessment, and
include
mitigation
measure used to
Check
www.undp.org/m
dg and
www.mdgmonitor.
org
Describe how your
Defined by
project
developer
Negative
impact:
score ‘-’ in case
negative impact
is not fully
mitigated, score
‘0’ in case
impact is
neutralise a
score of ‘-’
indicator is related
to local MDG goals
planned to be
fully mitigated
No change in
impact: score ‘0’
Positive impact:
score ‘+’
Air quality
Project mitigates
indoor air
pollution caused
by the use of
kerosene and
other biomass or
fossil fuels.
Promotes improved
health (SDG 3)
Parameters:
Black carbon
emissions per
kg kerosene (1
liter kerosene
= 0.8 kg).
Explanation:
Air quality will
improve when
kerosene
lighting is
replaced with
solar lighting.
Will use
default
emissions
assumptions
to calculate air
quality
improvement.
+
Water
quality and
quantity NA NA
Project has no
impact on
water
quality/quantit
y
0
Soil
condition
Project mitigates
the uncontrolled
disposal of radio
and torch
batteries, which
often land in
ditches near the
NA
No work done
yet to quantify
soil impacts.
0
home and can
affect soil quality
over time.
Technology also
contains a
rechargeable
battery. Until
battery recycling
program is
established,
impact will be
marked neutral.
Other
pollutants NA NA
Project does
not increase or
decrease other
pollutants
0
Biodiversity No impact on
biodiversity as M-
KOPA technology
use displaces
kerosene.
NA NA 0
Quality of
employment
Employment
discussed in
quantitative
section below
NA NA 0
Livelihood of
the poor
Allows project
participants to
reduce fuel costs
and ultimately
access free
electricity once
the M-KOPA
device loan is
repaid.
Reduces Poverty
(SDG 1)
Parameters:
Avoided
kerosene cost.
Estimated
household
savings. Micro-
credit offered.
Explanation:
Use of solar
lights reduces
households’
need to
purchase
kerosene.
Survey will be
used to
assessing
+
savings per
household.
Micro-credit
services will be
calculated
using number
of solar
devices
financed as
well as the
financing of
additional
products.
Access to
affordable
and clean
energy
services
Project allows
participants to use
clean solar energy
and reduce fossil
fuel use.
Clean Energy (SDG
7)
Parameter:
Households
with access to
clean energy
and kWh of
clean energy
provided.
Explanation:
Quantification
of clean
energy
services
provided using
m-kopa
customer data.
+
Human and
institutional
capacity M-KOPA
employees receive
training through
program called M-
KOPA U. Courses
include computer
skills, email
etiquette,
programming, and
hardware
development.
Quality Education
(SDG 4)
Parameter:
Number of
courses
offered,
courses taken,
and number of
course hours.
Explanation:
M-KOPA
maintains
records of
training
courses it
+
offers to
employees.
Quantitative
employment
and income
generation
Allows project
participants to
reduce fuel costs
and ultimately
access free
electricity once
the M-KOPA
device loan is
repaid. Many
customers also
use their devices
to generate
additional income,
primarily by
charging other
people’s mobile
phones but also
by extending store
hours and/or
production hours.
Reduces Poverty
(SDG 1)
Decent Work and
Economic Growth
(SDG 8)
Parameters:
Number of
jobs created.
Total number
of employees.
Percentage of
customers
who use
technology for
income
generation
activities.
Explanation:
M-KOPA
creates
employment
opportunities
in each
country where
it operates,
which is
tracked. Also
will conduct a
survey to
assess the
percentage of
customers
using their
devices for
income
generation.
+
Balance of
payments
and
investment
NA NA NA 0
Technology
transfer and
technological
self-reliance
NA NA NA 0
Comments accompanying own sustainable development matrix
D. 2. Stakeholders Blind sustainable development matrix
[See Toolkit 2.6.1]
Comments resulting from the stakeholders blind sustainable development matrix
The stakeholders’ blind SD forms are shown in Annex 3. Almost no negative issues were
raised by the stakeholders, and no significant issues were raised that were not already
included in the original SD Matrix. Please see Annex 3 for details.
Give analysis of difference between own sustainable development matrix and the one
resulting from the blind exercise with stakeholders. Explain how both were consolidated.
There have not been any changes to the sustainable development matrix based on the
stakeholder consultations. No stakeholders raised any issues that have not already been
accounted for in the matrix. Should any stakeholders raise any issues during the
Stakeholder Feedback Round, we will be sure to address these as necessary.
D. 3. Consolidated sustainable development matrix
[See Toolkit 2.4.2]
Indicator Mitigation
measure
Relevance to
achieving MDG
Chosen
parameter
and
explanation
Preliminary
score
Gold Standard
indicators of
sustainable
development
If relevant,
copy
mitigation
measure
from ‘Do No
Harm’
assessment,
Check
www.undp.org/mdg
and
www.mdgmonitor.o
rg
Defined by
Coordinatin
g and
Managing
Entity
Negative impact:
score ‘-’ in case
negative impact
is not fully
mitigated, score
‘0’ in case impact
is planned to be
and include
mitigation
measure
used to
neutralise a
score of ‘-’
Describe how your
indicator is related
to local MDG goals
fully mitigated
No change in
impact: score ‘0’
Positive impact:
score ‘+’
Air quality
Project
mitigates
indoor air
pollution
caused by the
use of
kerosene and
other biomass
or fossil fuels.
Promotes improved
health (SDG 3)
Parameters:
Black carbon
emissions per
kg kerosene
(1 liter
kerosene =
0.8 kg).
Explanation:
Air quality
will improve
when
kerosene
lighting is
replaced with
solar lighting.
Will use
default
emissions
assumptions
to calculate
air quality
improvement
.
+
Water quality
and quantity NA NA
Project has
no impact on
water
quality/quant
ity
0
Soil condition Project
mitigates the
uncontrolled
disposal of
radio and
NA
No work
done yet to
quantify soil
impacts.
0
torch
batteries,
which often
land in ditches
near the home
and can affect
soil quality
over time.
Technology
also contains a
rechargeable
battery. Until
battery
recycling
program is
established,
impact will be
marked
neutral.
Other
pollutants NA NA
Project does
not increase
or decrease
other
pollutants
0
Biodiversity No impact on
biodiversity as
M-KOPA
technology
use displaces
kerosene.
NA NA 0
Quality of
employment
Employment
discussed in
quantitative
section below
NA NA 0
Livelihood of
the poor
Allows project
participants to
reduce fuel
costs and
ultimately
access free
electricity
once the M-
KOPA device
Reduces Poverty (SDG
1)
Parameters:
Avoided
kerosene
cost.
Estimated
household
savings.
Micro-credit
offered.
+
loan is repaid.
Explanation:
Use of solar
lights reduces
households’
need to
purchase
kerosene.
Survey will be
used to
assessing
savings per
household.
Micro-credit
services will
be calculated
using number
of solar
devices
financed as
well as the
financing of
additional
products.
Access to
affordable
and clean
energy
services
Project allows
participants to
use clean solar
energy and
reduce fossil
fuel use.
Clean Energy (SDG 7)
Parameter:
Households
with access
to clean
energy and
kWh of clean
energy
provided.
Explanation:
Quantificatio
n of clean
energy
services
provided
using m-kopa
customer
data.
+
Human and M-KOPA Quality Education Parameter: +
institutional
capacity
employees
receive
training
through
program called
M-KOPA U.
Courses
include
computer
skills, email
etiquette,
programming,
and hardware
development.
(SDG 4) Number of
courses
offered,
courses
taken, and
number of
course hours.
Explanation:
M-KOPA
maintains
records of
training
courses it
offers to
employees.
Quantitative
employment
and income
generation
Allows project
participants to
reduce fuel
costs and
ultimately
access free
electricity
once the M-
KOPA device
loan is repaid.
Many
customers also
use their
devices to
generate
additional
income,
primarily by
charging other
people’s
mobile phones
but also by
extending
store hours
and/or
production
hours.
Reduces Poverty (SDG
1)
Decent Work and
Economic Growth
(SDG 8)
Parameters:
Number of
jobs created.
Total number
of
employees.
Percentage
of customers
who use
technology
for income
generation
activities.
Explanation:
M-KOPA
creates
employment
opportunities
in each
country
where it
operates,
which is
tracked. Also
will conduct a
survey to
+
assess the
percentage
of customers
using their
devices for
income
generation.
Balance of
payments and
investment
NA NA NA 0
Technology
transfer and
technological
self-reliance
NA NA NA 0
Justification choices, data source and provision of references
(A justification paragraph and reference source is required for each indicator, regardless
of score)
Air quality Project clearly mitigates indoor air pollution, improving air
quality though the reduced burning of kerosene lamps. If
possible, we will quantify the black carbon reduced using a BC
emission factor (IPCC) and the monitored volume of kerosene
reduced.
Water quality and
quantity
The project has no impact on water quality or quantity.
Soil condition The project mitigates the use of some disposable batteries for
torches and lamps that would otherwise be used and
discarded, potentially incorrectly. Once M-KOPA establishes a
return program for their rechargeable batteries, this will be a
positive impact of the project. Currently M-KOPA contracts
with an e-waste company in each country to dispose of
batteries they receive.
Other pollutants No other pollution impacts.
Biodiversity No biodiversity impacts
Quality of employment M-KOPA provides quality income generating opportunities for
people in each country.
Livelihood of the poor M-KOPA devices are cheaper than using kerosene, reducing
the expenses of households on lighting, including poor
households. We will calculate the potential savings based on
the amount of kerosene displaced and a publically available
price for kerosene.
Access to affordable
and clean energy
services
Using M-KOPA customer data, we will provide the total kWh of
clean energy provided each monitoring period.
Human and
institutional capacity
M-KOPA employees receive training in several areas, which
will be monitored and reported.
Quantitative
employment and
income generation
M-KOPA monitors the number of jobs created, total number of
employees, and with a survey we can report the percentage of
customers who use technology for income generation
activities.
Balance of payments
and investment
NA
Technology transfer
and technological self-
reliance
NA
References can be an academic or non-academic source, such as a university research document, a feasibility study report, EIA, relevant website, etc.
SECTION E. SUSTAINABILITY MONITORING PLAN
(To be done per Methodology/technology/practice)
E. 1. Discussion on Sustainability monitoring Plan
[See Toolkit 2.4.3 and 2.6.1]
Discuss stakeholders’ ideas on monitoring sustainable development indicators. Do
people have ideas on how this could be done in a cost effective way? Are there ways in
which stakeholders can participate in monitoring?
Kenya, Tanzania, Uganda:
There was near universal agreement that M-KOPA unit sales have a positive
environmental and human impact based on the vast majority of the sustainable
development indicators being ranked positively by the vast majority of stakeholders. As
long as there is not a change to M-KOPA’s business model and the company continues to
focus on displacing kerosene lighting with clean, solar lighting, stakeholders felt that
monitoring the number and location of unit sales is the best way for M-KOPA to track its
impact progress.
E. 2. Discussion on continuous input / grievance mechanism
M-KOPA customers, who were the main stakeholders expressing views in the local
stakeholder meetings, have many mechanisms to express grievances to the company if
the solar units are not performing as expected or if they discover that the solar units are
introducing an environmental or human risk. Telephone as well as social media, website,
and email avenues are well established for the filing of any grievances.
[See Annex W]
Discuss the Continuous input / grievance mechanism expression method and details, as discussed with
local stakeholders.
Method Chosen
(include all known
details e.g. location
of book, phone,
number, identity of
mediator)
Justification
Continuous Input /
Grievance Expression
Process Book
Telephone access x M-KOPA has a customer care line
available for all customers 24 hours a
day, 7 days a week, 365 days a year.
The company also has a corporate
line that non-customers could use to
voice any concerns.
Internet/email access x M-KOPA maintains a Facebook page,
LinkedIn profile, has a comments
section on its website, and offers the
chance to write to [email protected]
with any queries.
Nominated
Independent Mediator
(optional)
The Continuous input / grievance mechanism should be implemented for all activities within the PoA as per feedback received during PoA LSC. All issues identified at the activity level (CPA/VPA) during the crediting period through any of the Methods shall have a mitigation measure in place. The identified issue should be discussed in the revised activity Passport and the corresponding mitigation measure should be added to sustainability monitoring plan in the activity Passport.
SECTION F. DESCRPTION OF THE DESIGN OF THE STAKEHOLDER FEEDBACK
ROUND
[See Toolkit 2.11]
During the stakeholder feedback round, all participants invited to participate in the PoA
and LSC meetings will also be invited to review and comment on the LSC Report online. In
addition, any participant in the meetings whose contact information we received will be
invited to view the LSC Report online, and if online access is not possible, a paper copy of
the LSC Report will be made available. Finally, additional copies of the LSC Report will be
made available to the public at the three main M-KOPA office locations in Kenya, Uganda,
and Tanzania.