anne charlotte perrigaud handout-proz.com conference 2012
TRANSCRIPT
Mobile devices & cloud computing
A risk or an opportunity for the language industry?
Anne-Charlotte Perrigaud © Freelance Translator
2012 Proz.com International Conference Barcelona, Saturday June 9th 2012
Mobile devices and cloud computing
1. A changing world
2. Many opportunities to leverage
3. But this is not risk free
4. Tips for mobile security
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Introduction
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Before… Now
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Mobile devices are part of daily life…
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Cloud computing…
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Viewpoints on cloud computing
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ISP to cloud evolution
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You can either
Build a house or
Rent an apartment
The house analogy…
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Let’s translate this to cloud computing
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Global
TransparencyWork Remotely
Digital Life Convergence(Work and Personal lines are blurring)
(Customers, Resources, IPs are acquired everywhere)
(Mobility Trend)
(Blogs, Social Computing)
Our world in 2012 and beyond…
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What trends in companies?
1 billion mobile workers in 2010 (Forrester Research) 86% companies find smartphone security
« important » or « critical » (Enterprise Strategy Group 2010)
43% prefer « as a service » mobile solutions (Enterprise Strategy Broup 2010)
20% companies prefer a non integrated MDM solution (Gartner)
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Private/personal life are converging
A day in the life of a freelancer
Mox, Friday May 18th 2012
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Your life in your pocket
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What is the impact on us as Freelancers in 2012?
Working from the cloud Using SaaS, PaaS, IaaS Impacts on productivity Social networking
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Employees
Customers
Suppliers
The cloud for language professionals
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Communication tools…
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Communicating via social networks
Increasing success
Very different users
Their very nature is promoting exchanges
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3 types of services
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Impact on productivity
You’ll spend less time on management tasks You’ll have more time for productive work More time for value added activities
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Productivity & management tools
GroupShare Wordfast Anywhere XTM Crowdsourcing XTRF…
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Using cloud-based tools (1/2)
Management Tools– XTRF– Other Tools
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Using cloud-based tools (2/2)
Cloud-Based CAT Tools– WordFast Anywhere– GroupShare– XTM
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What about cloud storage?
It can save you money It can be fast. However, there are still security concerns. And since pricing is based on a variety of
variables, it may be tricky to determine in advance what your total costs will be.
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Promoting your business online
Social networks– Pinterest– Facebook– Twitter– Google+– LinkedIn
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What are the benefits?
Pay as you go Access from anywhere Focus on translating, not IT issues Work faster Communicate better
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What are the challenges?
No familiarity with working on the cloud Lack of integration with existing systems Access issues Not always knowing where your data is stored Not always knowing who has access to your data Concerns over regulatory compliance, and auditing Concerns over the long term viability Limited reporting and analytics features SECURITY FEARS
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Mobile security : 5 major risks (ENISA, 2010)
The smartphone is stolen or lost and its memory or removable media are unprotected, allowing an attacker access to the data stored on it (High)
The smartphone user unintentionally discloses data on the smartphone (High)
The smartphone is decommissioned improperly allowing an attacker to access to the data on the device » (High)
An attacker collects user credentials (such as passwords and credit card numbers) by means of fake apps or (SMS, e-mail) messages that seems genuine (Medium)
The smartphone has spyware installed, allowing an attacker to access or infer persoanl data, Spyware covers untargeted collection of personal informaiton as opposed to targeted audience (Medium)
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Other risks
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Security concerns (1/2)
96% of companies think that security functions are ‘important’ or ‘extremely important’
43% of companies state they have a marked preference for management ‘as a service’ solutions
20% of companies think they have no need to migrate to more integrated solutions to cope with the complex mobile environment
(Gartner 2011)
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Security concerns(2/2)
Since the first mobile viruses appeared, security editors are announcing the emerging of malware directed against mobiles
Thefts and infringements to privacy from applications are more tangible threats
Botnets are detected on mobile OS, but they are not widespread at the moment
(CLUSIF, 2011)
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My business needs…
Security High Availability Reliability Privacy
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10 recommendations from French Cnil
Adopting a strict password policy Designing a policy for creating and suppressing user accounts Setting up the automatic locking of stations Identifying precisely who can have access to files Being careful regarding data confidentiality when working with
subcontractors Making the local network safe Making the physical access to premises safe Anticipating the risk of losing or disclosing data Anticipating and formalizing an IT security policy Raising awareness of users regarding ‘IT Risks’ and local
legislation (‘loi informatique et libertés’)
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Where do I start?
Knowing what is your sensitive data Detecting significant security risks for the
company Creating regulations and ‘Best Practices’
policies Limiting productivity loss (personal e-
mailing/social networks, web surfing)
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How do I minimize the risk? (1/2)
Encrypting electronic messages Applying automatic locking of laptops, tabs and
phones in case they are not used for a certain period of time
Resetting smartphones and tabs in case they are lost or stolen using remote control management tools
Setting devices so that they lock after a predefined number of unsuccessful access attempts
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How do I minimize the risk? (2/2)
Anticipating potential incidents and ways of reacting (rules, processes, contracts)
Automating processes (XTRF, etc.)Raising awareness on Security issuesKnowing the legal aspects
(technological and legal watch)
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The legal aspects of cloud computing
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The legal aspects of convergence
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The risks of convergence
Malware in applications (Facebook) Data leaks (Datasift and Twitter) Files on your SD card Information in your mail box Passwords to Internet accounts Productivity loss (surfing for fun, etc.)
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An example of productivity loss
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But remember…
Major risks are linked to user behavior
No technical tool can help:– A memory stick can be lost/stolen– Laptops found in taxis in London everyday– Business people calling with clients on the train– Eavesdropping on the train/plane, etc.
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Use your commonsense
•Avoid parallel markets •Only install useful applications •Be careful on social networks•Beware of theft in the tube, plane, etc.•Limit your use of mobiles in public areas
•PLUS…•Have a disaster recovery plan•Use app killers•Use antivirus apps
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7 precautions
Secure your device with a password Make mobile-phone backup a priority--and a habit Add owner Info to your phone's locked home screen Keep list of ‘Emergency’ contacts away from phone Prepare phone-location and remote-wipe Services Reduce sensitive info, Apps stored on your device Encrypt or protect data stored on media card Do not jailbreak your smartphone
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Trends for tomorrow…
Mobiles will be used for almost everything : calling people, surfing the Internet, sending e-mails…
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Collaborative work
SWARMING
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Operational excellence
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Boundaries will be blurred
Work without boundaries will drive the next wave of productivity
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Conclusion
Information technology will evolve into information fabric
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Users will be what matters
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Questions?
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Thank you
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Anne-Charlotte PERRIGAUDFreelance Translator E-FRENCHTRANSLATIONS18 le Clos Bellanger35890 Bourg des Comptes – Francehttp://[email protected]
Proz Profile: http://www.proz.com/translator/33889
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Contact
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