A-3, Sri Sai Apartment, Tadia, Sunderpur, Varanasi

Mobile No: +91 7376469489/ 7318083390

Email: ankita.bhumpmir@gmail.com

Résumé – Ankita Jaiswal

INTRODUCTION A dynamic HR professional with over 3 Years of Managerial experience as an HR in Micro

Finance Industry, owning a Master’s Degree in Personnel Management and Industrial relations

(MPMIR) from Banaras Hindu University (BHU).

EXPERIENCE

SUMMARY

Cashpor Micro Credit | Senior Manager HRD |June, 2016 – Present

Cashpor Micro Credit | Manager - HRD | August, 2014 – May, 2016

Cashpor Micro Credit | Management Trainee| August, 2013 - July, 2014.

EDUCATION

QUALIFICATION

BOARD/UNIVERSITY

MASTERS IN PERSONAL MANAGEMENT AND INDUSTRIAL RELATIONS

BANARAS HINDU UNIVERSITY

GRADUATION - COMMERCE

BANARAS HINDU UNIVERSITY

SENIOR SECONDARY CERTIFICATE CENTRAL BOARD of SECONDARY EDUCATION

HIGHER SECONDARY CERTIFICATE CENTRAL BOARD of SECONDARY EDUCATION

OTHER

ACHIEVEMENTS

AND

ENGAGEMENTS

UGC NET Qualified as Assistant Lectureship in Human Resource Management/Industrial Relations/Labor & Social Welfare in June 2013 and in June 2015.

Attended “HR in Microfinance Summit” held by HR Axis India

Successfully attended & completed 3 months’ workshop on “Business Communication” organized by Grameen Foudation (an International Organization for providing Financial and Technical support to Social organizations’ and Micro Finance Institutions).

Attended “Train the Trainer” Program Organized by Grameen Foudation.

EXPERIENCE CASHPOR MICRO CREDIT JUNE 16 – TILL DATE

SR. MANAGER HRD

Primary Deliverables

Supervision of 3 staff Handling zonal staffing comprising of 4 regions each and

personnel strength of 600 staff each on weekly and monthly basis.

Benchmarking Salary / Internal Parity - exercise to keep compensation of employees

in sync within & outside the organization.

Periodical HR Audit

Resume’ – Ankita Jaiswal |

Having formal and informal counseling with employees in the case of grievances

Conducting Probation and Confirmation Appraisals of all the levels. Recruitment and Selection

Conducting campus recruitment processes for Management Trainees as a Lateral

Entry.

Manpower Planning and End to End Recruitment with hands on experience in

recruitment of junior, mid and senior level staff.

Designed and implemented recruitment strategy on external and internal sourcing

from mid to senior level.

Attracting talent through job portals, newspaper advertisements, walk-ins, job fair

etc. to optimize recruitments.

Executing Lateral Hiring (Entry, Middle level and higher level hiring) through diverse

resource.

Policy & Development

Complying the Company’s 360 degree appraisal program.

Complying the Company’s written test program single handedly.

Interface with the operations team to upgrade HR policies, rules and regulations.

Complying Annual Increment on the base of Inflation and CPI single headedly.

Complying Annual Performance Allowance and Diwali Bonus to the staff as per

company norms.

Preparing exit and dropout report.

Formulated attrition analysis reports based on exit surveys and interviews to

determine causes of employee movements & develop effective retention strategies

CASHPOR MICRO CREDIT AUGUST 14 – MAY 2016

MANAGER HRD Primary Deliverables

Handling Zonal staffing of 3 Regions.

Coordinating with other department to ensure employees accurately fill out

necessary forms (including Gratuity, PF and ESI forms) and submit challan to ESI

offices.

Issuance of Charge sheets, Advisory Letters, Warning Letter, Notice of Unauthorized

Absence and calling staffs before DAC (Disciplinary Action Committee) in the process

of Disciplinary Action and helping the management with the end decision taken

Payroll, Compensation and Benefits

Facilitation of salary help desk to address any salary related queries and concerns.

Annual Upgradation of Salary as per norms of Minimum Wages Act.

Employee Relations, Engagement and Retention

Conducting open forums/Open House meets with all the employees.

Design and Execution of Employee satisfaction survey.

Conducted and deployed the yearly Employee Opinion Surveys. Analyzed EOS results

Resume’ – Ankita Jaiswal |

and created aggressive action plans to address EOS concerns.

CASHPOR MICRO CREDIT AUGUST 14 – MARCH 2015

MANAGEMENT TRAINEE– LEARNING AND DEVELOPMENT

Primary Deliverables

Preparation of Training Manual, Module, Process Map, improve existing programs,

and other training aids, Develop testing and evaluation procedures, Budget

Preparation

Analyze training need, Budget preparation, Content Delivery, Modify, orientation for

new hires, conduct certification tests, Delivery of various soft skills, functional

training.

Other Work

Monthly and Annual Report preparation required by all departments and partners.

Relationship management with various Training Partners

Manage content development for website and related tasks

Handling various projects related to the business

Project undertaken-

PRODUCT TRAINING:

Savings product: Training to work as Business Correspondent for ICICI, IndusInd Bank &

HDFC Bank

Pension product: - Training to staff to work as aggregator for “Swawalamban Lite

scheme” of PFRDA wing of GOI.

MDP/Soft Skill Development Training:

Leaders For The Field Program

Business Communication Program

Change Management Workshop

TECHNICAL TOOLS MS Office (Excel, PowerPoint, Word)

Understanding of MIS tools used by MFI’s.

LANGUAGES Hindi and English

PERSONAL DETAILS Birth Date – 25 September 1989 | Gender - Female

REFERENCES Can be provided on request.