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Executive summaryIn this report the analysis of the companies training and development

programs where done in order to know how the employees are been

trained as what made the training as effective for the business. The

level of the customer and clients satisfaction rose through which

dimensions of the training. Every unit holds different strategy of the

HRM in their business which is totally depended on the nature and size

of the business. In this report there are lot of the example of the

companies which is been discussed as how this training and

development programs help the companies to increase the business

profits and satisfaction of employees. The HR functions are very much

important in the enterprise in order to move the business activities go

in smoothies and effective functioning of operations. The different

functions help HRM to develop the unit stronger in accordance to carry

out the activities and functions in order satisfied the customer.

IntroductionThe training is considered as the first step towards the change in the

employees outlook and their behavior towards the work and customer.

Many times the employees developed lot of skills through the practical

experiences and so the training is a kind of practical experience given

to employee in order to bring the best out of them. There are certain

issues and problems which is been solved by the training that

especially the employees suffered in the work place. As the training isthe inductions of the employees towards the work and people around

which they would work and build organizational relationship with.

There are different approaches towards the training as many of the

experts had done lot of researcher on this topic as this topic is sound

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pretty interesting from views of human resources as there are other

HR functions which is making the training function more influenced in

the units as such as recruitment and selection, transfer, promotion and

demotion etc. as this all the functions affects the training and

development scheme and programs in the direct or indirect manner.

There are different companies which are unique in their own categories

as so for this training and development strategy of the unit should be

very much ethical and influencing as there are different sort of the

activities going on various departments with different level of

management.

In some of the big companies the different training departments are

made which would help in order to make the thing more suitable for

them as well as try to help out all the situations on the above working

and create a ideology which would be more worthwhile as there are

certain needs that makes the employee fulfill through the training and

development sections moving on in the company.

In general terms the training is considered as teach and learning

employees through theoretical knowledge and practical experiences in

business or operations. There are lot of views given out by the experts

as which are relevant according to the situation and timings.

In this report the training of the various organization are been over

viewed with the aspects of the different types of training in the unit as

mostly there are several ways which is been created to trained the

employees and make them learn about the unit functioning and

working according to the goals of the enterprise. Here in this report

almost 30 to 32 companies are been focused on the based of the

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training and development function as who this functions are important

for the long term sustainability of the business unit.

Training and development scheme and programsIn the training and development scheme, most of the researcher are

taken places as every research had come up to different outlook as

one such research was developed by the one of the experts of the HR

and the result come as training needs the support of the learning mode

because the learning and training are not separate functions. With the

outlook of the different one should be more authentic as each and

every training needs the learning and understanding.

Training type learning method

Coaching Doing

E-learning Using initiative

Workshop Using initiative/testing

Induction Listening/questioning

Job shadowing Observation/questioningMentoring Exploring Networking/seminars

Open learning using initiative/exploring

Evening classes Listening/questioning

Project work Exploring/doing

Quality competitions using initiative/exploring

Individual workshop Reviewing/doing

Simulation DoingAs this kind of training was given in the IBM companies to its technical

and managerial staff which were existing employees in order to

developed the better services in future and attain more customer.

(www.ibm.com)

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Off job training

This is the second kind of the training as mostly all the training is not

having the practical informations so there are some of the training

which needs learning parts first this kind of training is also important.

This kind of the training is given to risk oriented jobs as like aero plane

driving, army and defense institute etc. as the rynaiar 1 and British

airlines 2 are the two companies which holds this kind of the company

in their business as this helps them to build the pilot confidence and

acknowledge about the area and all necessary information.

Even the off job training is given to employees of the dominos pizza asmostly in this company the manager and executive keep the seminars

and conferences which would help to build up their targets in the

business of selling pizza from their rivalry companies such as Pape

jones and Pizza hut. (www.dominospizza.com)

According to the business dictionary point of the view there are

training and development scheme are divided in to the two boardercategory that is operative management training and managerial

training. As this category holds the sub training and development

section which the many companies undergo and make their employee

excel.

Training for operative post

In this mostly there are different kind of the operative training, mostly

this kind of the training are considered as on job training in this there

1 www.rynair.com

2 www.britishairways.com

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are center of the training is been developed as this is special trainer is

presented to the trainee to give the proper knowledge and transfer the

skill which is been required in the unit. This kind of operative training is

been given by the company make Tata motors to their employee, as

this is mostly on the factory or the side area of the factor where the

employees are been trained according to the design of the product and

its operation functioning in the unit. ( www.tatamotors.com )

In this kind of the training generally there are three type of training

included that is internship, vestibule and apprentice training.

Internship training

In this training the interns are hired who holds the practical needs of

experience in the work place with the proper knowledge of the training

as this would make the student more comfortable in the future position

for the company. There are different kinds of the internship and

graduate program of the training and development are kept in the

companies like McDonald, and Morgan Stanley etc. if one should look

towards the Morgan Stanley internship and gradates programs as theybring the bright future for their employees and future worker of the

company. ( www.morganstanley.com )

Vestibule training

This is one of the most costly training courses for the employee as this

can be either for the new employee or the existing employees as it

totally depended on the unit mostly the big companies or the MNC are

been more affording this kind of the training. The company like BMW

and Mercedez benz are providing this kind of the training to their

technical as it holds normally for the 3months sometimes it is for the

existing employee as well as new employee are even been using this

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kind of the training of the employees (wwwmercedezbenz.com). In the

BMW the engineering is gone for this kind of the vestibule training

before the start of the any kind of the project (business week, 2008).

Apprentice training

In this training the professional are developed at lot as mostly all the

training is given by the experts and in this training the resources are

used which are applicable in the real work times of the work. The

company used this training are the southwest airlines, as the employee

are been trained through this training in this the some of the amount is

paid to the employees and course of the airlines is been done as so

that then they become eligible for the job in that company.

(www.southwestairlines.com )

Even this kind of the training programme are going in the emirates for

the pilots and air hostess so that they make the good services for the

company as well as introduce the new approach towards the customer

in larger sense. ( www.emirates.com ) This method of training enables

the trainees to become all-round craftsmen. But this method is veryexpensive and also there is no guarantee that a trained worker will

continue to work in the same concern after the training is completed.

This kind of the training is mostly given in to scientist and doctors or

other professional.

Training given to manager or the executive

There are even the training given to manager or the executives as thistraining are very much important in case managing the employees,

decision and the activities that can be operative as well as managerial.

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There are lot of the different kinds of the training which is been given

to employee as this training are generally holding something of the

either which is concerned to both the activities such as managerial and

commercial so that the pre determined objective of the business are

been achieved with this even the satisfaction of the customer and

clients is also been increased. In this kind of training the TESCO

company gives it employees and managerial training as the training is

for the two weeks for the employees who are been promoted to high

level that is of supervisor level. ( www.tesco.co.uk )

1. seminars and conferences

This kind of the training are kept to help manager in order to boost

their knowledge and sales as well as the market understanding of the

company. In this mostly the employees and employer hold the

conferences and decided the targets which should be applicable to

achieve the objectives of the business house. The pizza hut is carrying

out this kind of the seminars every year and creating the conference in

order to boost their sales in the market and maintained their repo over

the public. ( www.pizzahut.com )2. special training of project

This kind of the training are given to the employee working in the

project as the training is given to a specific no. of the employees which

generally means that the project should be successful in order to fulfill

the requirement of the company. In case of the general motors the

employees hold the training for the different projects as the company

holds the lot of different projects in the different timings so the

generally the group of the employees are been given the different

training as per the needs of the company. ( www.gm.com )

3. case study training

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the trainer has sometimes been given this kind of the training as it

becomes part of the work experience which is necessary in order to

gain before entering in the corporate world as the lot of the companies

used this kind of the tactics in order to make the employee expertise in

giving out the services to the customer and clients. The case study

training are given by the company name oracle to their employees as

they study the different market and develops the different case study

which presents the condition to the business houses and well it is in

well organized forms. ( www.orcale.com )

RecommendationThere is lot of functions necessary implemented in the unit for the

smooth running of the business houses. Sometimes the critical

condition in the training has to be faced by each and every company

as seeing the organizational views one should developed those points

and cover the limiting points. In this all the companies and their

training sections are been discussed as one such ideology is for the

reliance as in case of the reliance company industry and petroleum

there are internship training given but there are no policy and rules of this kind of the training as this is provided to the employees or the

outsider who are linked to the employers. The scheme is not having

any kind of the specifications for the graduates of the time slot

whether from which period to which period. There are other off job

training is given to manager and middle level employees which is also

holding no specific working in it. The company is giving the off job

training to employee mostly helps in the developing the employeemorale and raise the level of confidence which would attract the new

customer and retain old customer. Each and every company lacks

somewhere or the either in giving training as many of the experts are

been working in the companies which would help them to introduce

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the ne tactics which brings the perfection in the employee and further

the unit holds the huge returns through those.

ConclusionIt is very much important for the HRM to developed its working andfunctioning in the units as because the HR deals most important

resources of the enterprise that is humans. And all the concerned work

that are operational or the managerial are been carried out by the

employees so it is very necessary to trained the employees so it fulfils

the desire of the customer and bring the best into the business which

would increase the return. By as each and every function are attached

with each other so there are certain issues and advertises which

should be discarded from the functions of training and development in

the unit. As one can see there are many cases display of the training

as why this companies holds a training sections and what is the result

of this is acquired in this papers are known.

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