angies list super service award 3 years in the row! · august 08, 2013 hire again: yes approximate...

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ANGIES LIST SUPER SERVICE AWARD 3 YEARS IN THE ROW!

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ANGIES LIST SUPER SERVICE AWARD 3 YEARS IN THE ROW!

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Member: Ronald M. ORLANDO, FL 32819 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: February 20, 2014 Hire Again: Yes Approximate Cost: $14,000.00 Description Of Work: Replaced 5 doors in home including the front door, two sliding glass doors, bedroom (french) and bath with energy efficient low E doors. Member Comments: The work was excellent and very professional. While Karoly's price was not the lowest bid overall, his firm was the most responsive and he provided material upgrades and discounts the other bidders did not include. We requested a front door his firm did not stock. Karoly went out of his way to get the door we wanted and an acceptable price. We liked his attitude, work ethic and responsiveness, but most of all, we liked the fact he installed the product himself! All through the various job steps he kept us informed. The job was scheduled around our needs, not that of the contractor. Due to the quality of the work, we have asked him for a bid to replace all the windows in the house. I suspect he will underbid the big window firms in Orlando doing all the advertisement and the final product will be as good as the initial door installment. We look forward to working with Karoly Windows and Doors in the future. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Glenn D. Lake Mary, FL 32746 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: February 27, 2014 Hire Again: Yes Approximate Cost: $8,500.00 Description Of Work: Replaced eleven windows and two sets of patio sliding doors Member Comments: All can say is they did a great job. After my relatives saw the work I think Karoly will soon have some additional work from my family. I would hire him again in a second. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Patricia T. ORLANDO, FL 32806 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 24, 2014 Hire Again: Yes Approximate Cost: $10,000.00 Home Build Year: 1956 Description Of Work: Replaced 14 windows and 2 doors. Member Comments: Everything went great. They showed up on time and worked all day. They cleaned up after themselves each day. The work is immaculate. The doors and windows work and look amazing. Karoly is very professional and helped me work within my budget. We are renovating an apartment and we will have Karoly do the doors and windows. The materials are of great quality. I would not hesitate to recommend Karoly to everyone. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Scott R. St Petersburg, FL 33702 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 31, 2014 Hire Again: Yes Approximate Cost: $6,000.00 Description Of Work: Replaced 13 Windows. Member Comments: Look no further if you need to replace windows in your home. My house had the original aluminum single pane windows from 1962. Karoly replaced all 13 windows in my house with brand new Simonton double pane vinyl windows. The speed and quality of work were amazing. Karoly and his 2 man crew removed and replaced all the windows in under 8 hours. I could not be happier with the quality and workmanship. All debris was removed from the worksite, and I came back to a home with brand new windows. No hassles, no BS, just a job well done. Thank you Karoly, and I will contact you soon to replace my front door. I would not even think of using another contractor to replace my windows or doors. Share on Band of Neighbors: No

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: BETSY H. WINTER SPRINGS, FL 32708 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: November 12, 2013 Hire Again: Yes Approximate Cost: $2,800.00 Home Build Year: 1984 Description Of Work: Provided and installed 6 Simonton 5500 Reflections Windows Member Comments: Karoly was professional and extremely responsive from start to finish. With our measurements, he provided a rough estimate over the phone and then came to measure and confirm within several days of our call back, despite being located 2 hours from our home, The windows were ordered and delivered in the time frame promised and the installation went smoothly in less than a day. They cleaned up beautifully and gave us a through demonstration of the mechanics of the windows. No problem passing inspection. There was a small area of caulk detail needing attention we noticed post inspection and Karoly returned promptly without question to remedy that and double checked all the windows to be sure nothing was overlooked. We were extremely pleased with their price and work and will definitely call them back when it's time to replace the remaining windows. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: JOHN S. SEMINOLE, FL 33772 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: December 10, 2013 Hire Again: Yes Approximate Cost: $2,800.00 Home Build Year: 1978 Description Of Work: replaced six windows Member Comments: They did exactly what they said they were going to do. It's the kind of service I've always expected from providers I contact through Angie's List. Share on Band of Neighbors: No

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Jane L. SAFETY HARBOR, FL 34695 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: December 05, 2013 Hire Again: Yes Approximate Cost: $2,000.00 Description Of Work: Karoly replaced 3 windows Member Comments: Karoly was wonderful. He did a beautiful installation. He needed to custom the outside finish work and didn't even mention charging more. I will definitely call him in the future for more windows. Share on Band of Neighbors: No

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: CONNIE Q. ST PETERSBURG, FL 33702 Categories: Remodeling - Sunrooms & Patio Enclosures Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: September 23, 2013 Hire Again: Yes Approximate Cost: $2,700.00 Home Build Year: 1958 Description Of Work: Installed 4 oversized windows Member Comments: Karoly was right on time for our appt in st.pete as well as the day of installation. Courteous and professional. The job was done in four hours. We will use him again for sliders in the future.

Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Thomas K. Tampa, FL 33626 Category: Doors Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: October 29, 2013 Hire Again: Yes Approximate Cost: $4,000.00 Description Of Work: Replaced front double doors with impact glass double doors. Member Comments: The work was fantastic. Karoly kept us informed and was responsive to all our questions. When we initially inquired Karoly came to our home and provided us an estimate that was very competitive to other businesses. After we indicated that we wanted Karoly to perform the work, he came back out and measured the doorway again to make certain all the dimensions were correct. After the door was ordered, it took approximately two weeks to arrive. Karoly immediately contacted us and set up a date an time to install the door. Karoly arrived on time and began working immediately. The workers were professional, courteous and took pride in their work. They took the time to make sure everything was to our satisfaction. After the work was performed, they cleaned the job site and left it in a better condition than when they began working. Overall it was a very positive experience and we are extremely satisfied. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Susan J. Largo, FL 33773 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: August 08, 2013 Hire Again: Yes Approximate Cost: $14,400.00 Description Of Work: Removed all windows and sliding glass doors and replaced with Impact windows Member Comments: They showed up when they said they would. They had a few items missing from the window provider, but they re-ordered and did that work as quickly as possible. I would recommend this company highly. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Richard C. APOPKA, FL 32703 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: September 25, 2013 Hire Again: Yes Approximate Cost: $4,800.00 Description Of Work: Replaced 75% of my houses windows with excellently priced Simonton 5500 windows Member Comments: Went great. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Jeff V. CLEARWATER, FL 33761 Categories: Doors Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: September 13, 2013 Hire Again: Yes Approximate Cost: $12,220.00 Description Of Work: Installed windows, sliding glass doors and my front door. Member Comments: They know what they are doing and take pride in their work. Karoly especially takes extra care to ensure the work is done properly. I am extremely happy with my windows and those who installed them! Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Mark H. Tarpon Springs, FL 34689 Categories: Doors Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: August 08, 2013 Hire Again: Yes Approximate Cost: $650.00 Home Build Year: 1996 Description Of Work: installed new exterior door Member Comments: Prompt, professional service. Vanessa, in the main office, truly listened; facilitated timely, accurate service. Share on Band of Neighbors: Yes Company Response: Thank you [member name removed] for your review. Enjoy your house and a life in FLORIDA with your family. Let me know if you need any more upgrade on windows and doors.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Sonia Q. ORLANDO, FL 32822 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 31, 2013 Hire Again: Yes Approximate Cost: $5,200.00 Description Of Work: REPLACE 10 WINDOWS IN A HOUSE BUILD IN 1956. THE WINDOWS WERE THE ORIGINAL TO THE HOUSE Member Comments: THE JOB WENT VERY WELL. THE OWNER AND HIS TEAM ARRIVED ON TIME COMING FROM TAMPA AREA TO ORLANDO AREA WHICH IS ABOUT 2 HOURS AWAY. THEY WERE PROFESSIONAL AND DID A GREAT JOB. PICK UP ALL TRASH AND LEFT THE AREA CLEANED AND ORDERLY. VERY HAPPY WITH THE SERVICE. ANSWERED ALL MY QUESTIONS. Share on Band of Neighbors: Yes Company Response: Thank you for your business. It was nice to see you again last week and found you still happy with our service. We are coming to the area every week and keep up good relationship with our recent and potential customers and check on jobs in the past. We handed out 5 business cards during the installation to your neighbors who were amazed about the changes what the new Simonton windows made on the house. They stated that fact how professional our team to remove those very old casement type of STEEL windows. Can't wait to do another great job for your niece who will close on her house soon.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: JOYCE B. TAMPA, FL 33622 Categories: Doors Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 16, 2013 Hire Again: Yes Approximate Cost: $5,356.00 Description Of Work: Replaced 9 windows and one exterior side door. Member Comments: I received quotes from 4 window replacement companies. Karoly was the only one that didn't come across as a used car salesman. He quoted me his prices, told me about the windows, answered all my questions and left it at that for me to make my decision - no pressure at all! Karoly was very professional and did great work for a fair price. Only negative things I could say is that the door I wanted was quoted on their website as certain price but when he came out he said the website has not been updated with new pricing and it was a couple hundred more. I feel he should have gave me the price listed on website and to this day his website still shows the old pricing. Also, I wish his crew would have cleaned up a bit better. I found about 10 metal plates, a handful of shims and a sweaty t-shirt. Both things were little annoying but not a complete deal breaker for me. Karoly showed up when he said he would, did great worker for a fair price and got me the info for warranty & rebates quickly and efficiently. For me, those qualities outweigh the couple of minor annoyances. I am considering replacing another exterior door and will definitely use Karoly again if I do. Although next time I will call for pricing instead of assuming what is listed on the website is correct. Share on Band of Neighbors: No

Overall A Price A Quality N/A Responsiveness A Punctuality N/A Professionalism A Member: Carol T. Lutz, FL 33548 Category: Windows Services Performed: No * More Weight is given to a review where work has been completed. Work Completed Date: June 25, 2013 Hire Again: Yes Approximate Cost: $7,000.00 Description Of Work: Provided me with information on window options and quoted prices. Member Comments: I contacted Karoly for quotes and to see what brands of windows he had to offer. Although he was out of town, he called me within an hour. I was able to send him the dimensions of the 10 windows I needed and photos of the ones I thought might be a problem (structurally). He returned a quote to me within 1 day and was willing to come to the house the day he returned from out of town. Karoly provided me with quotes for the 10 windows (different sizes) for 2 brands. I requested other quotes when he returned and received them within an hour or 2. His prices far beat out anyone else's! As of today I have not had Karoly install the new windows because we had to re-budget due to other, more immediate, home repairs. I do plan to have him install our new windows in a few months. My experience with Karoly so far has been excellent. He is professional to the max! He was amazingly quick to respond and patient with all of my questions and requests for quotes. Share on Band of Neighbors: Yes Company Response: Thank you [member name removed] for your review and can't wait to earn another like that after we installed your windows. We do offer financing through AMS Financing for the entire project or "monthly payment" option to cover the labor with no additional cost.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Lenny G. Tampa, FL 33629 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 17, 2013 Hire Again: Yes Approximate Cost: $7,500.00 Description Of Work: Replaced all windows in our home with Simonton Stormbreaker Plus windows. Member Comments: Left message which was returned promptly. Karoly stopped by next day and went over options available, benefits, pricing, etc. We decided to use his services based on his professionalism and product knowledge. Windows were ordered and ready for installation a few weeks later. Install was a full day and his crew cleaned up and left the site just about as they found it, with new windows of course. Only some minor touch up paint was needed. Wish all vendors could be this professional. Windows are fantastic! Doors are next.... Share on Band of Neighbors: Yes Company Response: Thank you Lenny for sharing your great experiences with others. Note...I stopped by last week at Lenny's house as I set it up with him on the phone and made sure all exterior caulking is looking good and protecting his house from the elements. I will provide the same quality service on your door whenever you are ready for it. ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Honesty and professionalism What did you like least about this contractor? Hard to say.... What surprises came up during the course of the work? None What words of advice would you give other members considering this contractor? Consider him by all means. What words of advice would you give this contractor? Scheduling the install and the post install inspection were a little cumbersome, but most due to OUR schedules.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: TED L. ORLANDO, FL 32825 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 10, 2013 Hire Again: Yes Approximate Cost: $6,800.00 Home Build Year: 1992 Description Of Work: Replaced all the windows in the house Member Comments: We replaced all the windows in our house with dual pane windows for hurricane season. We first received an estimate from Window World which the price was acceptable. Forget about the $199.00 per window they advertise. Next we got a quote from FAS windows and a 2 1/2 hour lesson on Simonton Windows. After reading the J.D. Powers review on windows I was sold. We then received a quote from Karoly Windows that matched Window Worlds price and blew away FAS price for the same Simonton windows. They showed up on Monday at about 10:30 am and worked throughout the day until 8pm. My concern was hiring a small company, but I found out the warranty is with Simonton windows which made me feel better. I received great windows and great service. Thanks Karoly Share on Band of Neighbors: Yes Company Response: Thanks (Member name removed) for give a our small company a chance to prove that we are the best. For the record: This small company had done over 5000 job between 2001-2007, giving job and training for 17 installer teams and 5 office personals with the best service. I have been leading my company since 2001 and made the necessary changes to always stand out of the crowd and serve our customers with the highest quality service.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Dena B. PALM HARBOR, FL 34685 Categories: Doors Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 27, 2013 Last Modified Date: July 12, 2013 Hire Again: Yes Approximate Cost: $21,000.00 Home Build Year: 1989 Description Of Work: Karoly and his team installed 5 PGT sliding glass doors. Some were 9 footers; some were not. They removed the existing builder grade aluminum sliding glass doors with new.

Member Comments: First of all, Karoly is the "Einstein" of door and window installs. I know what I am talking about because I am a repeat customer. I would never think of letting anyone else enter my home and begin a project of this magnitude except Karoly, Steven and Norbert because they are technically proficient, detail oriented, and superior in their knowledge of installations. From the moment they arrive until they time they leave, they work diligently and cautiously to do a superior job. What is also amazing is how clean the home was when they were done. It was as if the cleaning service just finished cleaning! I have custom drapes from Calico Corners hanging in front of every window they replaced (5), and Hunter Douglas vertiglides in front of those, so you can imagine my concern before they began their magic. I am looking at my beautiful PGT sliding glass doors and drapes right now, and I can tell you, only the "Einstein" of windows and doors could make the window treatments look like they have never been touched. Beautiful job guys. You are the best. Share on Band of Neighbors: Yes ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? lower than estimate How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? I've used this company before What did you like most about this contractor? work ethic What did you like least about this contractor? nothing. He is extremely talented. What surprises came up during the course of the work? nothing. Great work What words of advice would you give other members considering this contractor? hire him for the best price and service What words of advice would you give this contractor? He needs no advice from me.

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Stuart B. PALM HARBOR, FL 34685 Category: Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 08, 2013 Hire Again: Yes Approximate Cost: $5,000.00 Home Build Year: 1989 Description Of Work: Karoly and his team installed 8 Simonton windows which included removal of old builder grade windows.When he came to my home to give me an estimate, he did not rush me, but instead, took as much time as I needed to take. I appreciated his honest approach. Member Comments: I got a few estimates which meant that I had an opportunity to communicate one on one with the companies and get detailed info regarding the custom window install. I was most impressed with Karoly's professionalism, knowledge and reports on Angie's list. He is a small business owner and does the installs along with his team. I got the best price, the best service and could not have asked for more neat, clean and respectful installers. Karoly was very easy to work with and is very responsive. He cares for his customers and his business. Share on Band of Neighbors: Yes Company Response: Thank you (Member name removed) for let people know how professional we are. It was my pleasure to get the second job from you guys to replace 5 large sliding glass doors using PGT pocket and bypass doors for over $20K. You guys have a such a beautiful and clean home who take pride to keep that up. It felt good to earn your satisfaction with my team members alone. ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? lower than estimate How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? honesty, integrity, respect for customer What did you like least about this contractor? nothing. He is extremely talented. What surprises came up during the course of the work? nothing. What words of advice would you give other members considering this contractor? hire him for the best price and service What words of advice would you give this contractor? keep doing what you are doing!