ANGELA D HOLLIDAY

1824 Ridge RoadLeavenworth, KS 660488

913-937-6507808-389-2158

angelah2@earthlink.net

OBJECTIVE

Seeking a position in the health care industry as a Medical Administrative Assistant/Front Office, where my proven administrative and clinical abilities to help people with their health needs.

QUALIFICATIONS

• Excellent people skills and thrives on helping to solve problems• Superb communication skills, verbal and written• Strong attention to detail and proficient at running and handling office equipment• Superior coordination ability-filing, charting, documenting, organizing, along with other handling other office

requirements• HIPAA Certified• CPR, AED and First Aid certified, experienced in the ability to assist residents and clients with activities of daily

living• Hardware- Basic PC upgrades/repairs, Network cabling, connectivity troubleshooting, hard drive recoveries,

component level replacements• Computer Capabilities - Operating Systems: Windows 7/98• Applications: Microsoft Word, PowerPoint

TRAINING AND DEVELOPMENT• Certified Phlebotomist over eight years’ experience• Certified in CPR, AED and First Aid• A+ Certified Computer Technician• Certified for HIPAA Privacy, Security, ARRA, HITECH and Omnibus

Associates in Science, Health Administrative Services• Proficiency in MS Office: Word, Excel, PowerPoint and Outlook• Familiar with all HIPAA laws and ethics regarding patient privacy• Familiar with medical terminology and anatomy• Ability to effectively prioritize within a fast-paced environment while managing multiple priorities• Ability to work with sensitive and confidential material• Advanced organizational and multitasking abilities as demonstrated by four years as an account executive• Efficient collaboration practices for ongoing team development and improvement

EDUCATION

Associate of Science in Health Administration Services May, 2015Colorado Technical University

• GPA: 3.96/4.0 • Medical Terminology• Anatomy and Physiology• Fundamentals of Reimbursements• Software Applications in Healthcare

Kelsey Jenny College May, 1998A+ Certification Computer Technician

• Computer Hardware• Computer Diagnosis• Computer Repair• Computer Networking

RELEVANT EXPERIENCE

ECS Chart Retrieval Services Sep 2015 -PresentMedical Records Field Technician

Reported to doctors offices to scan Protected Health Information into ECS’s system Complied with HIPAA at all times Commited to preventing healthcare fraud Reported to supervisor on a daily basis via phone app

Physicians Clinical Laboratory Burbank, CA 2 MonthsField Service Supervisor

• Facilitated client satisfaction with clinical services• Worked with phlebotomists with scheduling and advising them of the new regulations• Kept Doctors up to date on new tests available

Medical Science Institute, Burbank, California 3 YearsClinical LaboratoryAccount Executive/Phlebotomy Supervisor

• Serviced over 480 doctor’s offices in San Bernardino and Riverside Counties• Reported and resolved errors, including billing and lost specimens for ultimate client satisfaction• Supervised 12 phlebotomists and operation of 7 draw stations.• Increased sales by $25 thousand per month.• Initiated new contacts and cultivated business relationships

Allied Clinical Laboratories, San Diego, CA 10 MonthsSkilled Nursing Home Facilities Coordinator/Area Service Representative

• Serviced doctors' offices confirming patient satisfaction with laboratory services provided• Reviewed and confirmed charts of patients in convalescent homes that correct medical tests were being run in

correlation with the patient's medications• Responsible for customer service• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing

ADDITIONAL EXPERIENCE

GST Micro City, Mira Mesa, CA 9 MonthsComputersA+ Computer Technician

• Diagnosed, and repaired computers• Built computers for companies such as the Navy, Northrop and other high profile companies• Trained for off-site repairs in sensitive area's of companies• Cross-trained for shipping and receiving, time-cards and daily inventory

MILITARY EXPERIENCE

United States Army - Honorable Discharge - 1990