anesthesiologist to patient communication: a systematic review

15
Original Investigation | Anesthesiology Anesthesiologist to Patient Communication A Systematic Review Michael J. Tylee, MD; Gordon D. Rubenfeld, MD, MSc; Duminda Wijeysundera, MD, PhD; Michael C. Sklar, MD; Sajid Hussain, MD; Neill K. J. Adhikari, MD, MSc Abstract IMPORTANCE Many patients are admitted to the intensive care unit following surgery, and some of them will experience incomplete recovery. For patients in this situation, preoperative discussions regarding patient values and preferences may direct care decisions. Existing literature shows that it is uncommon for surgeons to have these conversations preoperatively; it is unclear whether anesthesia professionals engage with patients on this topic prior to surgery. OBJECTIVE To review the literature on communication between patients and anesthesia professionals, with a focus on discussions related to postoperative critical care. EVIDENCE REVIEW MEDLINE and Web of Science were searched using specific search criteria from January 1980 to April 2020. Studies describing encounters between patients and anesthesia professionals were selected, and data regarding study objectives, study design, methodology, measures, outcomes, patient characteristics, and clinical setting were extracted and collated. The Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) reporting guideline was followed. FINDINGS A total of 12 studies including 1284 individual patient encounters were eligible for inclusion in the review. These studies demonstrated that communication between patients and anesthesia professionals related to postoperative care is rare: only 2 studies reported communication regarding adverse postoperative events, and this communication behavior was reported in only 46 of 1284 consultations (3.6%) across all studies. Additional findings were that communication during these encounters is dominated by anesthetic planning and perioperative logistics, with variable discussion of perioperative risks vs benefits and infrequent elicitation of patient values and preferences. Some data suggest that patients wish to be involved in perioperative decision-making but are often limited by an incomplete understanding of risks and benefits. CONCLUSIONS AND RELEVANCE This systematic review found that communication in anesthesia is dominated by anesthetic planning and discussion of preoperative logistics, whereas postoperative critical care is rarely discussed. Most patients who are admitted to an intensive care unit after a major operation will not have had a discussion regarding goals of care specific to protracted recovery or prolonged intensive care with their anesthesiologist. JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503 Introduction Communication with patients about therapeutic options and care plans is a critical component of shared decision-making and is particularly important when a decision may result in a major or permanent change in a patient’s health status. This situation is relatively common for patients undergoing major surgery. Surgeons and anesthesiologists are the principal clinicians with the Key Points Question Do anesthesiologists or other anesthesia professionals engage in discussions with patients regarding decisions with implications beyond the operating room? Findings In this systematic review of the literature on communication between patients and anesthesia professionals, limited data were found on communication regarding perioperative decisions with implications that reach beyond the operating room. These data suggest that communication between patients and anesthesia professionals during preoperative encounters is dominated by discussion of anesthetic planning and perioperative logistics, with variable discussion of risks vs benefits and infrequent discussion of postoperative care or elicitation of patient values and preferences. Meaning These findings suggest that patients who become critically ill following scheduled surgical interventions are unlikely to have had discussions with their anesthesiologist regarding values and preferences for navigating complex postoperative care decisions, such as prolonged invasive ventilation, protracted hospital stay with incomplete recovery, or end-of-life care. + Invited Commentary + Supplemental content Author affiliations and article information are listed at the end of this article. Open Access. This is an open access article distributed under the terms of the CC-BY License. JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503 (Reprinted) November 12, 2020 1/15 Downloaded From: https://jamanetwork.com/ on 01/24/2022

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Page 1: Anesthesiologist to Patient Communication: A Systematic Review

Original Investigation | Anesthesiology

Anesthesiologist to Patient CommunicationA Systematic ReviewMichael J. Tylee, MD; Gordon D. Rubenfeld, MD, MSc; Duminda Wijeysundera, MD, PhD; Michael C. Sklar, MD; Sajid Hussain, MD; Neill K. J. Adhikari, MD, MSc

Abstract

IMPORTANCE Many patients are admitted to the intensive care unit following surgery, and some ofthem will experience incomplete recovery. For patients in this situation, preoperative discussionsregarding patient values and preferences may direct care decisions. Existing literature shows that itis uncommon for surgeons to have these conversations preoperatively; it is unclear whetheranesthesia professionals engage with patients on this topic prior to surgery.

OBJECTIVE To review the literature on communication between patients and anesthesiaprofessionals, with a focus on discussions related to postoperative critical care.

EVIDENCE REVIEW MEDLINE and Web of Science were searched using specific search criteria fromJanuary 1980 to April 2020. Studies describing encounters between patients and anesthesiaprofessionals were selected, and data regarding study objectives, study design, methodology,measures, outcomes, patient characteristics, and clinical setting were extracted and collated. ThePreferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) reporting guidelinewas followed.

FINDINGS A total of 12 studies including 1284 individual patient encounters were eligible forinclusion in the review. These studies demonstrated that communication between patients andanesthesia professionals related to postoperative care is rare: only 2 studies reported communicationregarding adverse postoperative events, and this communication behavior was reported in only 46of 1284 consultations (3.6%) across all studies. Additional findings were that communication duringthese encounters is dominated by anesthetic planning and perioperative logistics, with variablediscussion of perioperative risks vs benefits and infrequent elicitation of patient values andpreferences. Some data suggest that patients wish to be involved in perioperative decision-makingbut are often limited by an incomplete understanding of risks and benefits.

CONCLUSIONS AND RELEVANCE This systematic review found that communication in anesthesiais dominated by anesthetic planning and discussion of preoperative logistics, whereas postoperativecritical care is rarely discussed. Most patients who are admitted to an intensive care unit after a majoroperation will not have had a discussion regarding goals of care specific to protracted recovery orprolonged intensive care with their anesthesiologist.

JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503

Introduction

Communication with patients about therapeutic options and care plans is a critical component ofshared decision-making and is particularly important when a decision may result in a major orpermanent change in a patient’s health status. This situation is relatively common for patientsundergoing major surgery. Surgeons and anesthesiologists are the principal clinicians with the

Key PointsQuestion Do anesthesiologists or other

anesthesia professionals engage in

discussions with patients regarding

decisions with implications beyond the

operating room?

Findings In this systematic review of

the literature on communication

between patients and anesthesia

professionals, limited data were found

on communication regarding

perioperative decisions with

implications that reach beyond the

operating room. These data suggest that

communication between patients and

anesthesia professionals during

preoperative encounters is dominated

by discussion of anesthetic planning and

perioperative logistics, with variable

discussion of risks vs benefits and

infrequent discussion of postoperative

care or elicitation of patient values and

preferences.

Meaning These findings suggest that

patients who become critically ill

following scheduled surgical

interventions are unlikely to have had

discussions with their anesthesiologist

regarding values and preferences for

navigating complex postoperative care

decisions, such as prolonged invasive

ventilation, protracted hospital stay with

incomplete recovery, or end-of-life care.

+ Invited Commentary

+ Supplemental content

Author affiliations and article information arelisted at the end of this article.

Open Access. This is an open access article distributed under the terms of the CC-BY License.

JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503 (Reprinted) November 12, 2020 1/15

Downloaded From: https://jamanetwork.com/ on 01/24/2022

Page 2: Anesthesiologist to Patient Communication: A Systematic Review

opportunity and, arguably, the responsibility to elicit values and preferences about postoperativecare from surgical patients to inform care decisions if patients become critically ill and lose decisionalcapacity postoperatively. Previous work suggests that surgeons uncommonly elicit patientpreferences regarding postoperative critical illness preoperatively, even for high-risk patients.1,2

Anesthesiologists also have the opportunity to elicit patient values and preferences preoperatively,and some members of the specialty have an interest in expanding anesthesiologists’ role inperioperative medicine.3-5 Knowledge and communication of medical and surgical complicationsafter surgery, as opposed to complications of the anesthetic, are essential to this role. However, theextent of anesthesiologists’ responsibility and their ability to perform this role is not clear, and thereare likely variable professional expectations for patient-anesthesiologist communication in differenthealth care systems and settings.

There are few data on communication during anesthesia consultations. Although studies onanesthesiologist-patient communication have been narratively reviewed,6,7 there is no systematicreview on this topic. In this review, a systematic search strategy was used to extract and collate dataon communication between anesthesia professionals and patients, and the methodological qualityof existing studies was assessed. A synthesis of the data focused on communication aboutpostoperative critical illness is presented.

Methods

A systematic review of the literature on communication between anesthesia professionals andpatients was performed to address the following question: in preoperative anesthetic encounters,what are the patterns and content of communication between anesthesia professionals and patientsas evaluated by qualitative or mixed methods? Reporting is consistent with the Preferred ReportingItems for Systematic Reviews and Meta-analyses (PRISMA) reporting guideline.8

Information Sources and SearchA MEDLINE search was performed (from 1980 to April 2020) to retrieve any studies with a focus oncommunication between patients and anesthesia professionals (eAppendix 1 in the Supplement). A1-generation, forward-and-backward search on Web of Science was then performed using each of theincluded studies from the MEDLINE search to identify additional relevant studies.

Study Eligibility, Selection, and Data ExtractionOnly studies with data describing specific encounters between patients and anesthesia professionalswere included. Studies with a primary focus other than communication, studies on communicationduring anesthesia procedures, and studies examining communication with children were excluded(see eAppendix 2 and eAppendix 3 in the Supplement). In addition, studies that developed orevaluated communication interventions were excluded because these studies prescribedcommunication strategies instead of evaluating established communication practices. The searchwas limited to studies published in English, which generally gives a sufficient assessment of a giventopic,9,10 and to studies published after 1980. Three reviewers (M.J.T., S.H., and M.C.S.) performedtitle screening, and 1 reviewer (M.J.T.) retrieved the full text of relevant titles, selected studies, andextracted data.

Methodological Quality ReviewOne reviewer (M.J.T) assessed the quality of all studies using the previously validated CriticalAppraisal Skills Program (CASP) tool for Qualitative Studies.11 A second reviewer (N.K.J.A.) verifiedthese assessments.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503 (Reprinted) November 12, 2020 2/15

Downloaded From: https://jamanetwork.com/ on 01/24/2022

Page 3: Anesthesiologist to Patient Communication: A Systematic Review

Statistical AnalysisIndividual study results and quality reviews are presented, and overall results are synthesizeddescriptively. Variables and outcomes extracted from individual studies were too diverse forquantitative synthesis. Continuous data are expressed as means with SDs or as medians withinterquartile ranges (IQR). No statistical testing was conducted.

Results

Search and Study SelectionThe Figure shows an overview of study selection. Thirty full-text articles from the search werereviewed, of which 20 studies were excluded (see eAppendix 4 in the Supplement). Seventeen ofthese studies were excluded because they did not include any data about anesthesiologist-patientcommunication during routine encounters. Three studies were excluded because they were aboutcommunication during procedures. The remaining 10 studies were included, and the Web of Sciencesearch returned 2 more studies, resulting in 12 studies for review.12-23

Study CharacteristicsStudy characteristics are summarized in Table 1. All studies included descriptive statistics, and 5studies13-15,20,23 performed some statistical modeling. Ten studies collected raw communication dataon clinical encounters by audiotaping,15,17-20,22,23 videotaping,16 or direct observation with anexperienced observer.12,13 One study collected data using questionnaires only,14 and another used

Figure. Study Selection

3316 Total MEDLINE results

910 Included for abstract review

30 Included for full-text review

10 Included

12 Included for data extraction

2406 Excluded in manual title review

880 Excluded245 No data

23 About consent for research

287 Not about communication22 About subpopulation

74 Not about anesthesia professionals

41 Not English language

71 About communication adjuncts78 Not about communication with patients

15 Reflections on practice

2 Duplicate studies

14 About patient needs8 Not available

20 Excluded10 Communication intervention7 About patient experiences3 About procedures

2 Included from Web of Science search

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

JAMA Network Open. 2020;3(11):e2023503. doi:10.1001/jamanetworkopen.2020.23503 (Reprinted) November 12, 2020 3/15

Downloaded From: https://jamanetwork.com/ on 01/24/2022

Page 4: Anesthesiologist to Patient Communication: A Systematic Review

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s.

Qua

litat

ive

obse

rvat

iona

lstu

dy.

Audi

o-re

cord

edtr

ansc

ripts

.Des

crip

tive

stat

istic

s.

Zollo

etal

,23

2009

27In

terv

iew

swith

stan

dard

ized

patie

ntsi

npr

eane

sthe

sia

clin

icin

New

York

.No

risk

stra

tific

atio

nda

taof

stan

dard

ized

patie

nts

prov

ided

.

Obs

erve

and

desc

ribe

the

patt

erns

ofco

mm

unic

atio

nin

the

prea

nest

hesi

acl

inic

with

2ty

peso

fsta

ndar

dize

dpa

tient

s.

Qua

ntita

tive

obse

rvat

iona

lstu

dyw

ithst

anda

rdiz

edpa

tient

s.Au

dio-

reco

rded

tran

scrip

ts.D

escr

iptiv

est

atis

tics.

Abbr

evia

tions

:ASA

,Am

eric

anSo

ciet

yof

Anes

thes

iolo

gist

s;O

PTIO

N,O

bser

ving

Patie

ntIn

volv

emen

tSco

res;

SDM

-Q-9

,9-it

emSh

ared

Dec

ision

-Mak

ing

Que

stio

nnai

re.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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semistructured interviews.21 Of the studies that performed qualitative analyses, only 1 study15

specified a qualitative analysis approach and framework24 for data coding.

Methodological QualityThe summary of the methodological quality is shown in Table 2. Only 4 studies14,16,18,20 usedpreviously validated tools to collect or code data, and 1 study21 created and validated a survey. Eightstudies12,15-20,22 used 2 or more assessors to code recorded data. Eleven studies12,13,15-23 wereevaluated on all CASP criteria, with a median (IQR) score of 4 of 5 (3-5). One study14 was onlyevaluated on 4 of the CASP criteria and scored 3 of 4. Methodological issues and assessment ofquantitative analyses for studies that conducted statistical modeling are shown in Table 3.

Description of Content of CommunicationOnly 2 studies reported communication regarding adverse postoperative medical events, and thiscommunication behavior was reported in only 46 of 1284 consultations (3.6%) across all studies. Ana priori decision was made to specifically evaluate papers for communication data in the followingcategories: (1) discussion of therapeutic options including informed consent, patient comprehension,and risks/benefits, (2) elicitation of values and preferences, (3) shared decision-making, and (4)communication about postoperative care. These categories were chosen because they highlightcommunication that is central to patient-physician consultations around major interventions.Because of the broad types of data found in the review, the second and third categories werecollapsed into a single category, and other data was added as a category to capture data that did notfit into previously defined categories. Study results are summarized in Table 4.

Informed Consent and Patient ComprehensionTen studies12,13,15-17,19-23 included data on these topics. Two studies16,23 examined communication ingeneral without a specific focus. One study of patient and anesthesiologist utterances duringconsultations16 identified a mean of 23% of utterances as being related to patient counseling (exactproportion not provided); however, the coding method used suggests that most utterances coded ascounseling were likely related to technical and logistical aspects of care. A similar result was seen ina study of anesthesia consultations with standardized patients,23 which used mock patient scenarios

Table 2. Critical Appraisal Skills Program Tool Scoring and Quality of Evidence

Source Clear objective Appropriate methodologyData collectionappropriate Validated tools Multiple assessors

Quality ofevidencea

Babitu and Cyna,12 2000 Yes Yes No No Yes (not during datacoding)

4

Barneschi et al,13 2002 Multiple Objectives Only for descriptiveobjectives

Yes No No 4

Flierler et al,14 2013 No clear primaryobjective

Only for descriptiveobjectives

Yes Yes NA 3

Gentry et al,15 2017 Yes Only for descriptiveobjectives

Yes No Yes 4

Kindler et al,16 2005 Yes Yes Yes Yes Yes 4

Lagana et al,17 2012 Yes Yes Yes No Yes 4

Nuebling et al,18 2004 Yes Yes Yes Yes Yes 4

Sandberg et al,19 2008 Yes Yes Yes No Yes 4

Stubenrouch et al,20 2017 Yes Only for descriptiveobjectives

Yes Yes Yes 4

Tait et al,21 2011 No clear primaryobjective

No Yes Validated during study(data not shown)

Not clear 4

Trumble et al,22 2015 Yes Yes Yes No Yes 4

Zollo et al,23 2009 Yes Yes Yes No Not clear 4

Abbreviation: NA, not applicable.a Quality of evidence follows rating scheme from Oxford Centre for Evidence Based

Medicine.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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and 2 different standardized patients. In this study, only a mean of less than 1 minute was spentmaking a plan in each encounter.23

Seven studies13,15-17,20,22,23 contained data about risk and benefit discussions; 3 studies13,17,22

specifically evaluated communication of risks. One study17 found that during 91 clinical encounterswith parents of children undergoing anesthesia, in 27 consultations (29.6%) no risks were discussed,and in a further 23 consultations (25.3%), only a general statement of risk was included. Serious riskswere only discussed in 4 encounters (4.4%). In adults undergoing elective surgery, another study13

found that during 40 routine encounters, only 31 preoperative consultations (77.5%) includeddiscussion of at least 1 risk. Where risk was part of consultations (n = 151), patients were almostalways satisfied and not distressed by the discussion (146 of 151 consultations [96.7%]). Conversely,in consultations where no risks were discussed (n = 115), most patients (96 [83.5%]) believed thatthere was no risk to anesthesia at all.13 A small study on epidural insertion22 found a similar degree ofvariability, where the number of risks discussed in consent conversations varied from 0 to 11 perencounter. In studies with a focus other than risk communication that had ancillary data about riskdiscussions, there was a similar degree of variability.15,16,20,23 Most risks specifically evaluated inthese studies were minor, short-term risks. Global assessment of informed consent was evaluated inonly 1 study,15 which found that in conversations with parents of children undergoing anesthesia, theminimum requirements for informed consent were included in 68 of 97 cases (70.1%). Only aminority of conversations (12%, exact proportion not provided) included all 7 aspects of fullyinformed consent as defined by the authors.

Data related to patient comprehension of information communicated by anesthesiologists wereextracted from 4 studies.12,15,19,21 Among studies with objective measures of patient comprehension,patient understanding of risks and benefits of various anesthetic options was poor. For example, 1study showed that many parents recalled a description of the anesthesia planned for their child(96.2%, exact proportion not provided) and plans for postoperative pain control (81.2%, exactproportion not provided), but follow-up questions suggested very few parents fully understood risks,benefits, and complications (28 of 263 parents [10.6%]).21 In another study, parents frequentlyreported understanding risks, benefits, and the anesthetic plan (88%, 96%, and 96%, respectively;exact proportions not provided).15 However, this study only included self-reported parental

Table 3. Methodological Issues Identified in Included Papers

Source Potential for biasBabitu and Cyna,12 2000 Hawthorne effects: patients primed to think about technical terms by enrollment; presence of observer biases anesthesiologist. May exclude terms

not on standardized list used in the study. Small sample and limited patient population.Barneschi et al,13 2002 Small sample. Tools not validated; data only assessed and coded by 1 person. High chance of Hawthorne effect with a direct observer. Data about

risks discussed was limited to predetermined list of potential risks. Large proportion of patients had previous anesthesia, which may have reducedthe chance the anesthesiologist would discuss risks. Quantitative analysis: no primary outcome, no adjustment for multiple comparisons, noinformation on logistical model variable selection or assessment of modeling assumptions. Full final model not presented in the article.

Flierler et al,14 2013 Not designed around a primary objective. Quantitative analysis: no primary outcome, poor justification for sample size.

Gentry et al,15 2017 Small sample of consecutively enrolled patients. Measures of parental recall and understanding of information in the pediatric preanestheticencounter were based solely on the perspective/opinion of the parent, with no objective assessment. Tools for variable assessment not validated.Quantitative analysis: 2 primary outcomes, no sample size calculation, not clear how clustering by clinician was included into model.

Kindler et al,16 2005 No major sources of bias identified beyond selection bias; Hawthorne effect minimized well.

Lagana et al,17 2012 Substantial potential for Hawthorne effect given the direct proximity of observer and the nature of the research question. Did not use validatedtool for data collection.

Nuebling et al,18 2004 Large potential for Hawthorne effect.

Sandberg et al,19 2008 Likely underreported unexplained medical terms used in consultations, given that this is defined by patient queries and these are likely to be asubset of the medical terms misunderstood by patients.

Stubenrouch et al,20 2017 Large potential selection bias. Quantitative analysis: arbitrary exclusion of physicians with low representation in data set, variable selection inmultivariable model not explained or justified, no assessment of modeling assumptions.

Tait et al,21 2011 Entire data set is from parental recall, thus, high risk of recall bias. Selection bias of parents willing to participate, although enrollment was 89%successful.

Trumble et al,22 2015 Large potential for Hawthorne effect. Selection bias of patient and anesthesiologists willing to participate. Small sample size.

Zollo et al,23 2009 Substantial potential for Hawthorne effect given that the participants knew the interviews were conducted with standardized patients.Standardized patient roles may represent outliers from general population. Quantitative analysis: unclear which specific variables were thedependent variables in multivariable modeling (ie, no clear hypothesis or association under evaluation), no justification of covariates included inmodels, no assessment of modeling assumptions or multicollinearity.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Tabl

e4.

Sum

mar

yof

Stud

yRe

sults

Sour

ceO

bjec

tive

Mea

sure

sCo

nsen

tand

patie

ntco

mpr

ehen

sion

Shar

edde

cisi

on-m

akin

gDi

scus

sion

ofpo

stop

erat

ive

care

Oth

erda

taBa

bitu

and

Cyna

,12

2000

Dete

rmin

ew

heth

erpa

tient

sun

ders

tood

tech

nica

lter

msu

sed

inpr

eane

sthe

sia

asse

ssm

ent.

1.N

o.of

tech

nica

lter

msu

sed

inco

nsul

tatio

ns;

2.N

o.of

tech

nica

lter

msn

otun

ders

tood

bypa

tient

s.

89.9

%of

the

tech

nica

lter

msu

sed

byan

esth

esio

logi

stsw

ere

unde

rsto

odby

patie

nts.

Patie

ntsf

aile

dto

unde

rsta

nd≥1

ofth

ete

rmsu

sed

byth

ean

esth

esio

logi

stin

47%

ofco

nsul

tatio

ns.

No

data

.N

oda

ta.

No

addi

tiona

ldat

a.

Barn

esch

ieta

l,13

2002

Dete

rmin

eho

wm

any

patie

nts

rece

ived

info

rmat

ion

abou

tris

ksof

anes

thes

iadu

ring

preo

pera

tive

cons

ulta

tions

with

and

with

out

prim

ing

usin

gan

info

rmat

ion

pam

phle

t.

1.N

o.an

dty

peof

anes

thet

icris

ksdi

scus

sed;

2.Pa

tient

unde

rsta

ndin

gof

risk;

3.Pa

tient

satis

fact

ion

scor

es.

With

outp

atie

ntpr

imin

g,on

ly44

%of

asse

ssm

ents

incl

uded

disc

losu

rean

ddi

scus

sion

ofan

esth

etic

risks

.Whe

nth

ean

esth

esio

logi

stdi

scus

sed

risks

,>9

5%pa

tient

swer

esa

tisfie

dw

ithth

edi

scus

sion

.Whe

nno

risks

wer

edi

scus

sed,

>80%

ofpa

tient

sbel

ieve

dth

atth

ere

wer

eno

risks

from

anes

thes

ia.A

mon

gth

ose

who

fear

edth

eris

ksof

anes

thes

iaan

dw

ere

give

nno

info

rmat

ion

abou

tris

k,m

ore

than

half

wou

ldha

vepr

efer

red

toha

vea

disc

ussi

onof

risks

.

No

data

.De

ath

orse

vere

perm

anen

tha

rmdi

scus

sed

in20

/272

(7.4

%)a

nd22

/272

(8.1

%)

ofin

terv

iew

s,re

spec

tivel

y.Po

stop

erat

ive

pain

men

tione

din

36in

terv

iew

s(13

.2%

).

Addi

tion

ofa

patie

ntpr

imer

with

aqu

estio

nnai

refo

cuse

don

perio

pera

tive

risks

incr

ease

sthe

chan

ces

that

risks

are

disc

usse

ddu

ring

the

preo

pera

tive

asse

ssm

ent.

Flie

rler

etal

,14

2013

Toas

sess

patie

nts’

pref

eren

ces

onbe

ing

invo

lved

insh

ared

deci

sion

-mak

ing

and

itsin

fluen

ceon

thei

rsat

isfa

ctio

n.

1.Pa

tient

and

heal

thca

repr

ofes

siona

lper

cept

ions

ofid

eala

ndac

tual

leve

lof

patie

ntin

volv

emen

tin

deci

sion-

mak

ing;

2.Pa

tient

and

heal

thca

repr

ofes

siona

lper

cept

ions

that

spec

ifici

tem

son

alis

tof

shar

edde

cisio

n-m

akin

gco

mpo

nent

swer

eco

mpl

eted

durin

gen

coun

ters

;3.

Patie

ntsa

tisfa

ctio

nsc

ores

.

No

data

.O

vera

ll,>9

0%of

patie

nts

wis

hed

tobe

invo

lved

inde

cisi

onsa

bout

care

.Goo

dco

ncor

danc

ebe

twee

nan

esth

etis

tsan

dpa

tient

’spe

rcep

tions

ofde

sire

dpa

tient

invo

lvem

enta

ndac

tual

patie

ntin

volv

emen

tin

perio

pera

tive

deci

sion

s.An

esth

etis

tste

nded

toun

dere

stim

ate

patie

nts’

desi

refo

rsha

red

deci

sion

-m

akin

g.Pa

tient

sbel

ieve

dth

atth

eyun

ders

tood

bene

fits

and

draw

back

sto

each

anes

thet

icop

tion

92%

ofth

etim

e,w

hile

anes

thet

ists

belie

ved

this

was

true

only

69%

ofth

etim

e.

No

data

.Pa

tient

satis

fact

ion

scor

esw

ere

wea

kly

corr

elat

edw

ithpa

tient

desi

reto

bein

volv

edin

deci

sion

-m

akin

gbu

twer

eno

taf

fect

edby

conc

orda

nce

betw

een

patie

ntan

dan

esth

esio

logi

stpe

rcep

tion

ofpa

tient

s’de

sire

tobe

invo

lved

inde

cisi

on-

mak

ing.

Ina

mul

tivar

iabl

em

odel

,the

degr

eeof

shar

edde

cisi

on-m

akin

gan

dpa

tient

age

wer

eth

eon

lyva

riabl

esth

atw

ere

asso

ciat

edw

ithpa

tient

satis

fact

ion

scor

es.

Gent

ryet

al,1

520

17Ch

arac

teriz

eth

ein

form

edco

nsen

tdis

cuss

ion.

1.Au

dio-

reco

rdin

gof

cons

ent

conv

ersa

tions

with

subs

eque

ntco

ding

and

quan

tific

atio

nof

spec

ific

elem

ents

;2.

Surv

eyda

taev

alua

ting

dem

ogra

phic

char

acte

ristic

san

dsu

bjec

tive

satis

fact

ion

leve

ls.

Ove

rall,

95%

ofin

form

edco

nsen

tco

nver

satio

nsin

clud

edso

me

disc

ussi

onof

risk,

and

70%

cont

aine

d≥3

elem

ents

ofin

form

edco

nsen

t(r

awda

tano

tpro

vide

d).A

mon

gsu

bset

ofdi

scus

sion

stha

tinc

lude

d≥3

elem

ents

ofin

form

edco

nsen

t,pa

rent

alre

call

rate

sfor

risks

,be

nefit

s,an

dan

esth

etic

plan

wer

e84

%,8

5%,a

nd97

%,r

espe

ctiv

ely

(raw

data

notp

rovi

ded)

.Sel

f-re

port

edpa

rent

alco

mpr

ehen

sion

rate

sfor

thes

eel

emen

tsw

as88

%,

96%

,and

96%

,res

pect

ivel

y(r

awda

tano

tpro

vide

d).

Disc

ussi

onof

unce

rtai

nty

(48%

)and

disc

ussi

onof

patie

ntpr

efer

ence

s(18

%)

wer

em

ostc

omm

only

mis

sing

elem

ents

ofin

form

edco

nsen

t.

No

data

.Pa

rent

alre

call

ofel

emen

tsof

info

rmed

cons

entw

asco

rrel

ated

with

pres

ence

of≥3

elem

ents

ofin

form

edco

nsen

tin

preo

pera

tive

disc

ussi

ons(

ie,r

isks

,be

nefit

s,an

dpl

an).

Mos

tpa

rent

s(85

%,r

awda

tano

tpr

ovid

ed)w

ere

satis

fied

with

info

rmed

cons

ent

conv

ersa

tions

,reg

ardl

ess

ofel

emen

tsin

clud

edin

cons

entp

roce

ss. (c

ontin

ued)

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Tabl

e4.

Sum

mar

yof

Stud

yRe

sults

(con

tinue

d)

Sour

ceO

bjec

tive

Mea

sure

sCo

nsen

tand

patie

ntco

mpr

ehen

sion

Shar

edde

cisi

on-m

akin

gDi

scus

sion

ofpo

stop

erat

ive

care

Oth

erda

taKi

ndle

reta

l,16

2005

Desc

ribe

the

natu

reof

the

patie

nt-a

nest

hetis

tint

erac

tion

and

shar

edde

cisi

on-m

akin

g.

1.U

tter

ance

sfro

mth

epa

tient

and

anes

thet

istw

ere

code

dus

ing

2pr

evio

usly

valid

ated

codi

ngto

ols;

2.O

PTIO

Nsc

ores

.

No

spec

ific

data

ondi

scus

sion

ofris

ks.M

ean

of23

%of

utte

ranc

esab

outc

ouns

ellin

g;th

isin

clud

ed18

.7%

ofut

tera

nces

abou

tdes

crib

ing

vario

usan

esth

etic

tech

niqu

es.B

ased

onde

tails

ofut

tera

nce

code

s,on

ly8.

9%of

utte

ranc

esin

clud

eddi

scus

sion

ofbe

nefit

s/ris

ksof

vario

usan

esth

etic

tech

niqu

es.T

here

mai

nder

ofth

eco

unse

lling

utte

ranc

esw

ere

abou

tpat

ient

prep

arat

ion

(exp

lain

ing

tech

niqu

es/l

ogis

ticsa

ndex

pect

atio

nm

anag

emen

t)an

dpa

tient

reas

sura

nce.

Inth

e21

cons

ulta

tions

that

invo

lved

shar

edde

cisi

on-

mak

ing,

mea

nO

PTIO

Nsc

ores

wer

e26

.8(o

f100

).An

esth

esia

prof

essi

onal

sco

mm

only

liste

dch

oice

sfor

anes

thet

icte

chni

ques

(19

of21

visi

ts)b

utra

rely

conf

irmed

patie

ntun

ders

tand

ing

(2of

21vi

sits

).In

addi

tion,

elic

itatio

nof

patie

ntex

pect

atio

ns,

conc

erns

,and

pref

eren

ces

was

rare

inO

PTIO

Nsc

ores

.

Utte

ranc

esab

out

post

oper

ativ

eca

rew

ere

rare

(2.3

%of

all

utte

ranc

es,i

nclu

ding

utte

ranc

esab

outp

ain

cont

rol)

.

Ove

rall,

26%

ofut

tera

nces

byph

ysic

ians

wer

equ

estio

ns,t

hem

inor

ityof

whi

chw

ere

open

ende

d(3

.4%

).Fe

wut

tera

nces

abou

tpsy

chos

ocia

liss

ues

(<0.

1%)o

rem

path

izin

g(0

.5%

).St

atis

tical

lysi

gnifi

cant

asso

ciat

ions

wer

efo

und

betw

een

use

ofop

en-e

nded

ques

tions

,fa

cilit

atin

gst

atem

ents

,and

emot

iona

lsta

tem

ents

byan

esth

etis

tsan

dle

velo

fpa

tient

invo

lvem

ent,

but

the

mag

nitu

deof

thes

eco

rrel

atio

nsw

assm

all.

Laga

naet

al,1

720

12O

bser

vean

did

entif

yth

enu

mbe

ran

dna

ture

ofan

esth

esia

risks

cons

ider

edan

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ated

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rent

s/gu

ardi

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1.N

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preo

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rvie

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sion

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k.23

/91

cons

ulta

tions

only

incl

uded

gene

ral

stat

emen

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ithno

elab

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ater

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ces.

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usea

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(36%

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(35%

);al

lerg

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(25%

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dem

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ium

(19%

).

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data

.Sp

ecifi

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ions

refle

ctin

gca

rebe

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the

OR

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ance

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ath,

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ces)

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oda

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reas

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gan

d/or

optim

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utte

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2008

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antif

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ount

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;P<

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)O

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,20

2017

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care

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(con

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d)

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Page 9: Anesthesiologist to Patient Communication: A Systematic Review

Tabl

e4.

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min

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time

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calle

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cont

rol.

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eth

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uld

reca

lla

disc

ussi

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outr

isks

and

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fitso

fan

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pare

nts

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rted

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nga

com

plet

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ders

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%re

port

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unde

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agem

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few

(11%

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orte

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ving

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mpl

ete

unde

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ndin

gof

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and

bene

fitso

fane

sthe

sia.

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data

.Po

stop

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rol

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lled

in81

%of

case

s(n

ora

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but

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plet

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ders

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only

in10

1/23

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42.4

%).

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tpar

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da

com

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nsen

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ery.

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llap

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tter

whe

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hen

cons

entw

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ken

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anes

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al.

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2015

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rto

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ural

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emen

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ngan

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antif

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from

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age,

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sion

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oda

ta.

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data

.

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mun

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type

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dard

ized

patie

nts(

ie,

info

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ion

seek

eran

din

form

atio

nbl

unte

r).

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dio

reco

rdin

gof

enco

unte

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ithst

anda

rdiz

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tient

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tific

atio

nof

time

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ton

vario

usas

pect

soft

hein

terv

iew

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enco

unte

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estio

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atio

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dby

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post

inte

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tionn

aire

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spon

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ns,“

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oved

satis

fact

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ithm

ore

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core

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.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Page 10: Anesthesiologist to Patient Communication: A Systematic Review

comprehension. When considering specific words used in consultations, 1 study12 demonstrated thatalthough patients misunderstood a minority of technical terms used by anesthesiologists (49 of 484terms [10.1%] misunderstood across all encounters), there was at least 1 instance of patientsmisunderstanding in 32 of 68 individual encounters (47.1%).12 Another aspect of communicationrelating to patient comprehension was evaluated by a study that measured the amount ofinformation given to patients preoperatively by anesthesia professionals.19 This study found thatpatients’ information storing capacity was consistently exceeded in preoperative encounters.19

Shared Decision-MakingFive studies14-16,20,23 had data about eliciting patient preferences and shared decision-making. In the2 studies16,23 that evaluated communication generally, elicitation of patient preferences and valueswas uncommon. In 1 study,23 anesthesiologists spent less than 1 minute obtaining patientperspectives during encounters that were a mean (SD) of 15.9 (4.9) minutes long. Another study16

showed no utterances eliciting patient preferences during consultations. Across 21 encounters in thisstudy that required a shared decision, the Observing Patient Involvement Scores (OPTION scores25)were poor, with elicitation of patient input categories receiving the lowest scores.16 There weresimilar findings in a study of informed consent in pediatric anesthesia,15 which showed that elicitationof parental preferences was uncommon (18% of consultations, exact proportion not provided). Twostudies14,20 examined shared decision-making. In 1 study of shared decision about neuraxial vsgeneral anesthesia,20 OPTION scores showed that anesthesia professionals rarely explained thebenefits and risks of anesthetic options and did not elicit or make adequate attempts to integratepatient preferences into decision-making. Another study14 had similar findings: most patients(>90%) wanted to be involved in decisions about their care, and anesthetists tended tounderestimate patients’ desire for shared decision-making.

Discussions About Postoperative CareDiscussions about postoperative care were rare: this type of communication was described in 5studies,13,16,17,21,23 and postoperative pain control dominated these discussions. Only 2 studies13,17

presented data on communication about specific adverse outcomes. In these studies, there were 4instances of communication about postoperative events across 91 interviews (4.4%) in 1 study,17 anddeath or severe permanent harm discussed in 20 of 272 interviews (7.4%) and 22 interviews (8.1%),respectively, in another study.13 None of the studies had any data about elicitation of patientpreferences regarding direction of care in the case of serious adverse events.

Other DataEight studies13-16,18,20,21,23 had some additional data about patient satisfaction or perception of thequality of the encounter following anesthesia consultations. Satisfaction was generally high,regardless of which specific components were included in interviews,15,20 and satisfaction may havea positive association with degree of patient involvement in care decisions14 and with moreexperienced anesthesia professionals.23

Discussion

This systematic review of the literature on communication between anesthesia professionals andpatients found only 12 studies that met inclusion criteria. The studies had an overall moderate levelof methodological quality. The main finding is that communication about postoperative care wasrarely described in preoperative consultations with anesthesia professionals; the literature had nodata describing anesthesiologist-patient communication addressing protracted ICU stay, protractedventilation, and end-of-life care in the setting of postoperative incomplete recovery. These findingsare consistent with a previous narrative review on patient-anesthesiologist communication7;however, this review contributes a more robust summary of the evidence by using a systematic

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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search strategy, extracting and qualitatively collating data from superior data sources, assessing thequality of each study using an established evaluation tool, and including 11 studies that, to ourknowledge, have not been summarized in any previous review on this topic. These data are alsosimilar to previously published data on surgeon communication, showing little elicitation of values orpreferences regarding these issues in surgical consultations.1,2 Therefore, most patients whoundergo major surgical interventions do not have preoperative discussions about values,preferences, or goals of care that address the scenario of protracted or incomplete recovery fromsurgery. Several other findings emerge from the data. First, informed consent, including discussionof risks and benefits, is highly variable, and patient comprehension of risks, benefits, and therapeuticalternatives is frequently poor when measured objectively. Second, anesthesia professionalsfrequently give patients unmanageable amounts of information, and communication is often focusedon technical and logistical aspects of care. Lastly, anesthesiologists infrequently engage in elicitationof patient values and shared decision-making, despite patients’ apparent desire to be involved indecision-making.

Professional society guidelines in anesthesia recommend that “anesthesiologists should includepatients, including minors, in medical decision making that is appropriate to their developmentalcapacity and the medical issues involved.”26 However, there are many barriers to discussions ofpatient values, preferences, and goals of care in the preoperative setting. In many North Americansurgical centers, anesthesiologists only become involved in the care of surgical patients after theyhave made the decision to proceed to the operating room with their surgeon. Therefore, it is likelythat many anesthesiologists focus on getting the patient through the operation and may see this kindof communication and patient value exploration as not a part of their job. Second, there are largefinancial incentives to proceed to the operating room, for surgeons as well as anesthesiologists,putting additional emphasis on moving the patient through the operating room. Third, manyanesthesiologists lack the specific expertise to speak to perioperative issues that reach beyond theoperating room. Lastly, given the volume of patients seen at anesthetic clinics, anesthesiologistslikely feel tremendous time pressure and probably feel they do not have adequate time for (and arenot adequately compensated for) protracted discussion of perioperative values, preferences, andgoals of care. In cases where there are nontrivial risks that may result in a significant change in apatient’s health status or prolonged burdensome care (for example, ventilator dependence after apostoperative stroke), then anesthesia consultations without discussion of postoperative care andelicitation of patient preferences may represent a missed opportunity to raise these issues.Identifying patients at risk for postoperative complications, such as prolonged mechanicalventilation, weakness, and postoperative delirium, can provide an important perspective onperioperative decisions. Literature on communication from outside anesthesiology suggests thatpatients often agree to a plan of care that is inconsistent with their values and preferences, includingundergoing surgery.27 Informed consent for major surgery that explores these factors is oftenpossible in a 20- to 30-minute clinical encounter.28 Therefore, it seems both feasible and valuable foranesthesiologists to engage in balancing risks and benefits in the context of the patient’s valuesduring preoperative consultations, especially when anesthesiologists are involved inpostoperative care.

The 2 other physician specialties that routinely encounter surgical patients, namely surgery andcritical care, have studied communication extensively compared with the findings here. For example,there have been several recent reviews on surgeon-patient communication,1,29,30 including asystematic review1 that only included studies with audiotaped or videotaped interactions and at least1 objective measure of surgeon behavior or communication skills. This review reported data from 21studies and an additional 13 companion reports. If these selection criteria were applied to thissystematic review of anesthesia and patient communication, only 1 study would be included.Similarly, there have been multiple reviews of physician-patient communication in critical caremedicine,31-33 a discipline in which specific types of communication, such as end-of-life

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Page 12: Anesthesiologist to Patient Communication: A Systematic Review

communication34,35 and communication strategies for difficult decision-making,36-38 have beenbroadly evaluated.

Based on the data in this review, several hypotheses follow regarding strategies to improvepatient-anesthesiologist communication. First, if anesthesia professionals adapt to patients’individual communication needs, patient participation and satisfaction may improve, although thisstrategy has not led to measurable improvement in communication about end-of-life issues in ICU.39

Second, while there is tension between providing too much information (risking informationoverload) and not providing enough information (risking inadequate patient understanding andinformed consent), the data suggest that communication may improve if anesthesia professionalsidentify and emphasize important nontechnical information specific to each individual patient.Lastly, for anesthesiologists involved in perioperative medicine, patients who are at high risk ofincomplete recovery may benefit from elicitation of values and preferences regarding postoperativecare during preoperative consultations. Shifting the focus of anesthetic care to perioperativemedicine and specifically improving preoperative communication about goals of care is likely to be asignificant challenge for the specialty of anesthesiology. Several interventions aimed at perioperativeadvance care planning have been developed and evaluated,40-42 providing some guidance foranesthesiologists expanding their practice into perioperative medicine.

LimitationsThis systematic review has several limitations. First, the search was limited to studies published inEnglish from 1980 to April 2020. Although additional data may have been published earlier orindexed elsewhere, they are not likely to be relevant to current practice. The search only found 12studies with different designs, settings, and outcomes, making synthesis challenging. Commonlimitations for the studies that were reviewed included unavoidable selection bias due to selectiveparticipation; the Hawthorne effect in studies that employed direct observation (2 of 12 studies), andthe infrequent use of validated analysis or coding tools (only 4 of 12 studies used validated tools).The survey-based studies (3 of 12 studies) were limited by recall bias of patients and health careprofessionals. Nine studies implemented mitigation strategies for these biases. Lastly, only 3 studiesprovided data about the risk category of the patients in their analyses, and most patients wereconsidered low risk for complications. Preoperative communication with patients with higher riskmay be substantially different compared with the communication patterns found in this review.These limitations make it difficult to draw concrete conclusions about communication in anesthesiaand implications for patients who have incomplete recovery.

Conclusions

This systematic review of the literature on patient-anesthesiologist communication found thatcommunication in anesthesia rarely includes discussion of postoperative care or patient values andpreferences, but rather is dominated by anesthetic planning and perioperative logistics. Thesefindings, coupled with similar data from surgical literature, suggest that most patients who arrive inthe critical care unit following a major operation have not had a preoperative discussion about values,preferences, and goals of care specific to protracted recovery or prolonged intensive care.

ARTICLE INFORMATIONAccepted for Publication: August 28, 2020.

Published: November 12, 2020. doi:10.1001/jamanetworkopen.2020.23503

Open Access: This is an open access article distributed under the terms of the CC-BY License. © 2020 Tylee MJ et al.JAMA Network Open.

JAMA Network Open | Anesthesiology Anesthesiologist to Patient Communication: A Systematic Review

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Corresponding Author: Michael J. Tylee, MD, Department of Anesthesia and Pain Management, University HealthNetwork, Toronto General Hospital, 200 Elizabeth St, 3EN-464, Toronto, ON M5G 2C4, Canada ([email protected]).

Author Affiliations: Department of Critical Care Medicine, Sunnybrook Health Sciences Centre, Toronto, Ontario,Canada (Tylee, Rubenfeld, Adhikari); Department of Anesthesia and Pain Management, University HealthNetwork, Toronto General Hospital, Toronto, Ontario, Canada (Tylee); Department of Anesthesia, University ofToronto, Toronto, Ontario, Canada (Tylee, Wijeysundera); Interdepartmental Division of Critical Care, University ofToronto, Li Ka Shing Knowledge Institute, Toronto, Ontario, Canada (Rubenfeld, Sklar, Adhikari); Department ofAnesthesia, St Michael’s Hospital, Toronto, Ontario, Canada (Wijeysundera); Department of Intensive CareMedicine, King AbdulAziz Medical City, Riyadh, Saudi Arabia (Hussain).

Author Contributions: Drs Adhikari and Tylee had full access to all of the data in the study and take responsibilityfor the integrity of the data and the accuracy of the data analysis. Drs Rubenfeld and Adhikari contributed equallyin senior authorship positions.

Concept and design: Tylee, Rubenfeld, Sklar, Hussein, Adhikari.

Acquisition, analysis, or interpretation of data: Tylee, Rubenfeld, Wijeysundera, Sklar, Adhikari.

Drafting of the manuscript: Tylee, Rubenfeld, Sklar.

Critical revision of the manuscript for important intellectual content: All authors.

Administrative, technical, or material support: Sklar, Hussein.

Supervision: Rubenfeld, Adhikari.

Conflict of Interest Disclosures: None reported.

Funding/Support: Funded academic time provided for Dr Tylee by the Department of Critical Care Medicine,Sunnybrook Health Sciences Centre, and by the Department of Anesthesia and Pain Management, TorontoGeneral Hospital.

Role of the Funder/Sponsor: The sponsors had no role in the design and conduct of the study; collection,management, analysis, and interpretation of the data; preparation, review, or approval of the manuscript; anddecision to submit the manuscript for publication.

Additional Contributions: Henry Lam, MLS (Sunnybrook Health Sciences Centre Library) assisted with theliterature search and was not compensated for this contribution.

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SUPPLEMENT.eAppendix 1. MEDLINE Search StrategyeAppendix 2. Study Inclusion CriteriaeAppendix 3. Study Exclusion CriteriaeAppendix 4. Studies Excluded on Full Text Review

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