andy blumenthal presents the cio support services framework (cssf)
DESCRIPTION
How to leverage a new, comprehensive CIO strategic framework that is an extension of CTO Blumenthal\'s successful implementation of User- Centric EA at the Coast Guard and the Secret Service.TRANSCRIPT
December 2009 Andy Blumenthal
The content in this presentation is my own and does not represent the views of my agency.
“CIO’s know they live in a place best described as Crazy World. It’s a world where: ◦ expectations are off the charts, ◦ requirements are vague, ◦ commitments are tenuous, ◦ priorities shift, and ◦ responsibility is given with marginal authority.”
2 – Public CIO Magazine 2009
82% of our projects are failing or considered seriously challenged
Behind Schedule
Over Budget
Not to Customer
Spec.
3 - The Standish Group 2009
CIOs Estimated 34% annual attrition
Half of CIO’s let go every 21 months.
4 – Computer World 2004
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CIOs are in danger of being relegated to a support function because of lack of vision.”
-Silicon.com, April 2007
CEOs are looking for new ideas and they just don’t see them coming from the IT department.”
-Gartner, 2007
Most CIOs fail to convince top management that IT can transform business.”
-CIO Magazine, 2006
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Operations Strategy
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Vertically: ◦ Enterprise Architecture Board (EAB) ◦ Investment Review Board (IRB) ◦ Project Management Office (PMO) ◦ Systems Development Lifecycle (SDLC) ◦ IT Acquisition Review (ITAR) ◦ Information Systems Security Officer (ISSO) ◦ Configuration Control Board (CCB)
Horizontally ◦ Component/Agency ◦ Department
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Function Best Practices EA FEA, DODAF, TOGAF CPIC OMB A-130, COBIT PMO PMBOK CRM ITIL, ISO 20K ITS FISMA, NIST FIPS, ISO 17799 BPM Balanced Scorecard
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Strategic planning
only an exercise
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Governance seen as
compliance only
Strategy Operations
Cyber Security
Applications
Infrastructure
Enterprise Architecture
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BPM
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We need a paradigm shift…
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National Defense University Information Resources Management College
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OCIO
Better Strategic
Formulation
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Improved IT
Execution
Commitment
Restructure
Resource/Fund
Training/Tools
Ongoing Focus
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Six Strategic CSSF Functions
will Exist
Will Work Together
Will Drive Improved
IT Operations
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“All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved. - Sun Tzu
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Andy Blumenthal [email protected]
http://TotalCIO.blogspot.com
http://UserCentricEA.blogspot.com
http://www.twitter.com/TotalCIO