ancb sketching library transformation berlin maj 2011 presentation
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Knud Schulz Citizens' and Library Services
Aarhus
Sketching Library Transformation
My Knowledge SpaceANCBerlin May 14th 2011
Knud Schulz• Manager of the Main Library in Aarhus more than 20 years• Librarian and a Master degree of Public Management• Member of the client group• Daily work focus – transforming the Main Library to
“Urban Mediaspace” • [email protected]• www.slideshare.net
Knud Schulz Citizens' and Library Services
Aarhus
3
Essential point
“In the knowledge society the public library’s efforts to further enlightenment, education and cultural activity is more important than ever before. Society’s value creation is to an increasing extent based on the citizen’s ability to transform information into knowledge and to use this knowledge to create new value. Due to increased competition, which is a result of the globalization, this value creation becomes even more essential.”
Danish Agency for Libraries and Media 2010
The Public Libraries in the Knowledge Society Knud Schulz
Key factors in the development of the future society
The Libraries offers:• Knowledge• Innovation• Inclusion/or cohesion of the society
Knud Schulz Citizens' and Library Services
Aarhus
Modern library practice and strategies – means that roles
constantly change
Knud Schulz Citizens' and Library Services
Aarhus
RethinkingDo we need to disintegrate the library before
reconstructing it?
The change in society and the way of living are creating new premises for the need of the library
The identity of the human beings are related to and depending on new ways of communication
The digitalization means informations are in your pocket everywhere
Knud Schulz Citizens' and Library Services
Aarhus
What’s Going On In the Libraries?
• The change from “industrial society” libraries to “knowledge society” libraries
• A lot of the routine work is done by the users
• The digital content, the internet and browsers provide more information resources than printed libraries do!
• From book-containers to non-commercial public places supporting people
Knud Schulz Citizens' and Library Services
Aarhus
The strategy for changing
• The need for rethinking the library
• The need for a fusion between physical – virtual
• Focus on development• Bringing new skills into the
library• Promoting learning in the
organization• Force users to dismiss the
book as library brand
Knud Schulz Citizens' and Library Services
Aarhus
The library as a space – in the future?
• The building supports the needs of the users
• The building interacts with the surroundings and environment
• The building acts adaptively
Knud Schulz Citizens' and Library Services
Aarhus
The Change
From
Transactions – loans, search etc.
Virtuel Physical
Relations – new services based on facilitating relational communication
Knud Schulz Citizens' and Library Services
Aarhus
The Innovation Strategy
“..to generate ideas is to be creative; to convert ideas to results is to be innovative. Being innovative in an organized and user-oriented fashion is the essential competitive parameter of the 21st century…”
Steve Jobs, Apple inc.
Knud Schulz Citizens' and Library Services
Aarhus
Users as focal point
• Users are the potentiality of change• Users should be part of the innovation
processes - from the creative phase to testing and realisation
Knud Schulz Citizens' and Library Services
Aarhus
Userdriven process
• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense
Knud Schulz Citizens' and Library Services
Aarhus
Development Process
Knud Schulz Citizens' and Library Services
Aarhus
User driven innovation
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Transformation Lab
• The entrance – the former place for controlling the users
• 2-300 m2• New projects every 5-6 month• Bringing the traditional work
fields of the library into the LAB• Developing new support of the
users – depending on the room, the media, the connectivity and the competencies
Knud Schulz Citizens' and Library Services
Aarhus
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square
Knud Schulz Citizens' and Library Services
Aarhus
LiteratureLAB
Knud Schulz Citizens' and Library Services
Aarhus
iFloor – interactivity between people
• Social interactivity in the library space
• User to user to staff• Interactivity depends on
the body • communication through
– Mobile– SMS– PC
• Informal - Competition• Funny
Knud Schulz Citizens' and Library Services
Aarhus
iFloor
Knud Schulz Citizens' and Library Services
Aarhus
NewsLAB
Knud Schulz Citizens' and Library Services
Aarhus
Robots
• Eye catcher• Social interactivity• Communication inside
and outside the library• Interactivity• Learning
communication
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Teknomorfose - ExhibitionLAB
Knud Schulz Citizens' and Library Services
Aarhus
The Square
Knud Schulz Citizens' and Library Services
Aarhus
The Children’s Interactive Library – from project to prototype
Knud Schulz Citizens' and Library Services
Aarhus
Why the Children’s Interactive Library??
The Children’s library 2005
Knud Schulz Citizens' and Library Services
Aarhus
Children’s participation • Users• Design sessions• Metaphorical
starting points• Etnoraids
Knud Schulz Citizens' and Library Services
Aarhus
Subject Browsing - Story Surfer
Knud Schulz Citizens' and Library Services
Aarhus
Interaction at the Table
Knud Schulz Citizens' and Library Services
Aarhus
Local history - balloon voyage
• Reading aloud original text containing local history
• Old films converted to digital formats• RFID technology
The Public Libraries in the Knowledge Society Knud Schulz
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Four room model(Associate professor Henrik Jochumsen and others)
The Public Libraries in the Knowledge Society Knud Schulz
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Inspiration space
• The space for meaningful experiences that is to say experiences that move us
• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.
• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
• The inspiration space should make the user want to move beyond the usual choices and to come back.
• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation (cognition)/experience and innovation.
individual concentration
Music
digital media
Inspiration
events
appearance
book clubs
picture book
reading aloud
staging
The Public Libraries in the Knowledge Society Knud Schulz
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Four room model
The Public Libraries in the Knowledge Society Knud Schulz
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Learning space
• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
• The learning space especially supports realisation (cognition)/experience and empowerment.
teaching
courses
informal learning
consultations
one to one
homework cafe
guidance
access to knowledge
selfservice
The Public Libraries in the Knowledge Society Knud Schulz
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Four room model
The Public Libraries in the Knowledge Society Knud Schulz
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Meeting space
• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and engagement
meetings
lectures
discussions
debates
politics
being together
The Public Libraries in the Knowledge Society Knud Schulz
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Four room model
The Public Libraries in the Knowledge Society Knud Schulz
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Performative space
• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
• The performative space especially supports engagement and innovation.
writing workshops
experiment
edutainment
Workshops
playing
gaming
gaming
Knud Schulz Citizens' and Library Services
Aarhus
MEDIASPACE- rethinking library and space
Knud Schulz Citizens' and Library Services
Aarhus
The Vision
• A unique space for co-operation
• A place for dialogue, knowledge, ideas and inspiration
• An open and informal learning space
• A unique place for children
People is key factor
Knud Schulz Citizens' and Library Services
Aarhus
The Multimedia House – a building of many talents
An attractive building ofinternational quality• A new main library• Citizens’ Services• Partners and networks
Total area: 18.000 square metres + 10.000 optional (partners renting)
800 meters harbour front1000 car parking, tramp stopLight-rail stop Funding app. 200 mill. €Opening 2014/2015
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
partnership
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Rethinking the Physical Library
• ‘Self-service’ the traditional library routines • Support the user needs by using
pervasive technologies • Facilitate the users’s ownership • Redesign the library• Merge the digital and the physical library
What is the concept of the new Library
• Transform the library from branding a building housing books to a building supporting and interacting with userneeds
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Welcome
Thank you for listening
I’ll look forward to visit the new urban space and Berlin Library
Knud Schulz Citizens' and Library Services
Aarhus
A trip ?
Knud Schulz Citizens' and Library Services
Aarhus