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SMARTLOG CONSULTING SERVICE An innovator in supply chain solutions

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Page 1: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

SMARTLOG CONSULTING SERVICE

An innovator in supply chain solutions

Page 2: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

1. Introduction2. Consulting model3. Consulting content

• Designing the warehouse• Building SOP and KPI for processing• Process Improvement• IT in Logistics management

Agenda

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Page 3: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

SMARTLOG INTRODUCTION

3

Page 4: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Trend of Vietnam Logistics Market

ü 3PL serviceü Omni-channel retailü Supply chain 4.0

Page 5: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Opportunities for logistics management Supply chain 4.0

SWM^

�ñ

a

Provide value-added service

Increase flexibility

Reduce delivery time

Manage the complexity of network

Carrier collaboration

Network visibility

ü�

"

Page 6: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

• Warehouse Management System (SWM)

• Transport Management System (STM)

� • Supply chain and logistics consulting

• Transport Brokering System

Smartlog-Supply chain solutionsInnovative supply chain and logistics solutions Start-Up in Vietnam

Page 7: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

ecosystem

Ingtegrated Billing and Costing

SupplierPortal

Customer Portal

TMS WMS FREIGHTFORWARDING

Resource Optimization

Route Optimization

HR Optimization

Real time Real time

SupplierPortal

CustomerPortal

Smartlog Ecosystem

Page 8: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Smartlog Management Team• Kurt Binh: Founder and Managing Director (MD)

• Master of Supply Chain Management , MIT (Massachusetts Institute of Technology) Malaysia.• More than 15 years in supply chain and logistics solutions and consulting• Having implemented logistics complex project for Kimberly Clark Vietnam, Nortel, Big C, Masan, Vinmart, Kinh Do

Foods, Diana Unicharm, ..• In-dept expertise in Transport/Distribution and DC operation/improvement, supply chain and logistics improvement,

IT solutions

• Tung Le: Chief Technoloy Officer (CTO)• PhD in Supply chain optimization, Transport optimization• More than 16 years in Supply chain optimization/Transport solutions and engineering in Lammasoft- Leading

Supply Chain Software Provider in the world.

• Hung Nguyen: IT Solutions Director (CSO)• Master of IT , Carnegie Mellon (USA)• More than 12 years in IT solutions and engineering in ERP, WMS, and TMS

Page 9: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Our valued clients

Page 10: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

SMARTLOG CONSULTING

MODEL

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Page 11: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Consulting Process Model

11

Accept inquiry Meeting Organizing Prior

Diagnosis Diagnosis Recommendation Following Up

Outlinerequirements

Range

Focus

Inputs from the company

Teaming up

Scheduling

FinancialStatements

Market information

Stakeholders’ comments

Interviewing

Hearing

Observing

Data Collection

Analysis

Determine subjects

Road map

Action Plan

Monitoring

Training

Environment Analysis

Site, Field Analysis

Documents Analysis

Hearing Analysis

Subjective Quantitative Qualitative

Page 12: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Consulting Process Model

• Process of Analysis

12

CheckCorporate Situation

Performance Analysis 1. Chronological2. Benchmarking3. Competitors4. Plan & Performance

SWOT1. OT2. SW3. Focus

Structuring Strategy1. Strengthen S2. Improve W3. Establishing Management4. Set the goal

Action Plan1. KPIs2. Process3. Response4. Schedules

q StrategyProcess

Structure (S)

Conduct (C)

Performance (P)

q ManagementProcess

Plan(P)

Do(D)

Check(C)

Action(A)

Page 13: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Consulting Process Model

1. Clarify Needs of Consulting

2. Management Environment

Analysis3. Management

Resource Analysis4. Determination

Management Issues

5. Draft Proposal of Management Innovation & Improvement

6. Optimize Action Plans,

Consensus7. Presentation of Recommendations

Assist in Implementation

9. Review and Evaluation of

Implementation10. Further Assistance

13

StepsofConsultingProcess

Page 14: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Consulting Process Model

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Present State Management Vision

§ Strategy/Policy§ Business Plan§ Organizational System§ Human Resource Plan§ Financial Plan

Ø PL PlanØ BS PlanØ CF Plan

§ Overall Action Plan§ Interviews with management &

employees§ Morale Surveys§ Inspection on the site§ Analysis of material & data in

and outside the company

§ Business Ø Profit Rate of Each Business

Category / SWOT§ Organization

Ø System (Structure/Rules) / Morale of Employees)

§ FinanceØ PL/BS /CF/Structure of Profit

Setting important

Managerial Issues /

Directions for

Solutions

Extracting Managerial

Issues

Phase 1 Phase 2

Gaps

Consulting Framework & Methodology

Page 15: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

SMARTLOGCONSULTING

CONTENT

1. Designing warehouse2. Building SOP and KPI for processing3. Process Improvement4. IT in Logistics management

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Page 16: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

1. Pallet truck2. Powered pallet truck

3. Fork lift4. Reach truck5. Turret truck6. Staker crane system7. Rail transfer system8. Automated satellite crane9. Conveyor system10.AGVs (Automatic guided vehicles)

1. Designing warehouse

1. Block stacking2. Drive in/ through3. Push back racking4. Pallet live5. APR6. Double deep7. Powered mobile racking8. VNA

Material handling equipment Storage equipment

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Page 17: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

1. Designing warehouse

B2B Warehouse = Distribution Center (DC)

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Page 18: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

1. Designing warehouse

B2C Warehouse = Fulfillment Center (FC)

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Page 19: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

• Create a view from start to finish of the system• Demonstrate the interaction between material / work and information flow• Provides a common visual language to understand a complex system

Supplier/Customer Management

ControlCustomer

Work & Information Flow

Information flow

Process overview

2. SOP and KPI for processing

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Page 20: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

1. Receiving and Inspection2. Material handling and Put away3. Slotting4. Storage and Inventory control5. Pick and pack6. Shipping and load consolidation7. Shipping documentation8. Warehouse management system

Standardize the process by WERC - Process Benchmark

2. SOP and KPI for processing

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Page 21: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

7 important steps to build and improve processes

1. Define process and scope2. Mapping process3. Define process metrics4. Set goals for the process5. Process analysis6. Process improvement7. Process management

3. Process Improvement

3.Define

measure

2.Mappingprocess

1.Define

process21

Page 22: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

3. Process Improvement

IS P O C

Measure

Suppliers Inputs Process Outputs Customers

Require Require

Measure

Boundary Boundary

Require

ProcessMap

Identify factors that have important implications for the process and scope of the process

Step 1: Building SIPOC

Step 2: Mapping process

Use the SIPOC model

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Page 23: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

Confidential 23

4. IT in Logistics

Page 24: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

4. IT in Logistics

ecosystem

Ingtegrated Billing and Costing

SupplierPortal

Customer Portal

TMS WMS FREIGHTFORWARDING

Resource Optimization

Route Optimization

HR Optimization

Real time Real time

SupplierPortal

CustomerPortal

Smartlog Ecosystem

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Page 25: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

4. IT in Logistics

EXTENDED WMS CAPABILITIES - ModulesSWM

Receiving

QA/Inspection

Putaway

Inventory Management

Wave Management

Replenishment

Order Picking

OrderConsolidation

Physical Inventory/Cycle Counting

RF/Mobile

Loading

Value-Added Services

Cross Docking

Slotting

Supplier Management

Yard Management

RFID

TransportationManagement

Visibility/Collaboration

Analytics

Event ManagementDC/WarehouseTransfers

WMS consulting

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Page 26: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

4. IT in Logistics

Automatic, optimized Visual monitoring Mobile App

Fleet Manage Data analysisWorkflow

• Payment reconciliation

• Pivot

• Estimated profit

PAYMENT• Automatic

rating

• Visual display

• Detail

KPI• Upload with

Mobile

• Easy to manage

• Use Barcode

DATA• Exhibition

• Incurred

• Mobile App

MONITORING• Flexible

• Tenderer

• Automatic optimization

COORDINATORORDER• Smart

• Fast

• Standardized

1 2 3 4 5 6

TMS consulting

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Page 27: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

4. IT in Logistics

IoT consultant in warehouse operations

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Page 28: An innovator in supply chain solutions · 3. Process Improvement S I P O C Measure Suppliers Inputs Process Outputs Customers Require Require Measure Boundary Boundary Require Process

4. IT in LogisticsIoT consulting in transport operations

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Thank You