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    Annexure I

    Questionnaire

    This information is taken in order to conduct the research on topic- Emotional Intelligence

    and Job Satisfaction as Correlates of Job Performance-A Study among Women Employed

    in Indian software Industry in Delhi and NCT. I assure you that the information will be

    kept confidential.

    Name .

    Age: 15-25( ) 25-35 ( ) 35-45 ( ) 45-55 ( ) More Than 55 ( )

    Company TCS( ) WIPRO ( ) HCL ( ) INFOSYS ( )

    Statements measuring Emotional Intelligence

    Kindly rate these statements on the Likert scale of 1-5 where,

    1- Strongly Disagree, 2-Disagree, 3-Uncertain, 4- Agree, 5-Strongly Agree

    Factor 1 Self Assessment

    I am able to assess the situation and then behave.

    I do not mix unnecessary emotions with issues at handI can stand up for my beliefs.

    I can see the brighter side of my situation.

    I believe in myself.

    I am able to meet commitments and keep promises.

    I am organized and careful in my work.

    I think that emotions should be managed.

    I am aware of my weaknesses.

    I feel that I must develop myself even when my job does not demand it.

    Total of Self Assessment

    Factor 2 Self Monitoring

    I am able to make intelligent decision using a healthy balance of emotion andreason.

    I can concentrate on the task at hand in spite of disturbances.

    I can handle conflict around me.

    I am able to stay composed in both good and bad situations.

    I am able to stay focused under pressure.

    I am able to handle multiple demands.

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    I am able to identify and separate my emotions

    Total of Self Monitoring

    Factor 3 Actuation and Inspiration

    I can encourage other to work even when things are not favorable.

    People tell me that I am an inspiration for them.

    I am able to encourage people to take initiative.I do not depend on others encouragement to do my work well.

    I pursue goals beyond what is required and expected of me.

    I believe that happiness is an attitude.

    Total of Actuation and Inspiration

    Factor 4 Empathy

    I pay attention to the worries and concerns of others.

    I can listen to someone without the urge to say something.

    I try to see the other person's point of view.

    I am comfortable and open to novel ideas and new information.

    Total of Empathy

    Factor 5 IntegrityI have my priorities clear.

    I am able to maintain the standards of honesty and integrity.

    I am able to confront unethical action by others.

    I am persistent in pursuing goals despite obstacles and setbacks.

    Total of Integrity

    Factor 6 Social Relationship

    I am perceived as friendly and outgoing.

    I have built rapport and maintained personal relationships with subordinates.

    Total of Social Relationship

    Statements measuring Job Satisfaction

    Kindly rate these statements on the Likert scale of 1-5 where,

    1-Very Dissatisfied, 2-Dissatisfied, 3-Neutral, 4-Satisfied, 5- Very Satisfied

    The physical conditions in which you work

    Freedom to choose your own working methods

    Your fellow workers

    The recognition you get for good work

    Your immediate manager

    The amount of responsibility you are givenThe rate of pay you get

    The opportunity to use your abilities

    Relations between management and staff

    Future chance of promotion

    The way the job is managed

    The attention paid to your suggestions

    The hours of work

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    The amount of variety in your job

    Your job security

    Statements measuring Job Performance

    Kindly rate these statements on the Likert scale of 1-5 where,

    1- Strongly Disagree, 2-Disagree, 3-Uncertain, 4- Agree, 5-Strongly Agree

    In-role performance

    This employee always completes the duties specified in her job description

    This employee meets all the formal performance requirements of the job

    This employee fulfills all responsibilities required by her job

    This employee never neglects aspects of the job that she is obligated to perform

    Total of In-Role Job Performance

    Innovative job performance

    This employee often creates new ideas for improvementsThis employee often mobilizes support for innovative ideas

    This employee searches out new working methods, techniques, or instruments

    This employee seeks approval for innovative ideas

    This employee transforms innovative ideas into useful applications

    This employee generates original solutions to problems

    This employee introduces innovative ideas in a systematic way

    This employee makes important organizational members enthusiastic for innovative

    ideas

    This employee often thoroughly evaluates the application of innovative ideas

    Total of Innovative Job Performance

    THANKS FOR YOUR COOPERATION

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    ANNEXURE II

    RELIABILITY TEST

    RELIABILITY

    /VARIABLES=VAR00001 VAR00002 VAR00003 VAR00004 VAR00005 VAR00006 VAR00007

    VAR00008 VAR00009 VAR00010 VAR00011 VAR00012 VAR00013 VAR00014 VAR00015

    VAR00016 VAR00017 VAR00018 VAR00019 VAR00020 VAR00021 VAR00022 VAR00023

    VAR00024 VAR00025 VAR00026 VAR00027

    VAR00028 VAR00029 VAR00030 VAR00031 VAR00032 VAR00033 VAR00034 VAR00035

    VAR00036 VAR00037 VAR00038 VAR00039 VAR00040 VAR00041 VAR00042 VAR00043

    VAR00044 VAR00045 VAR00046 VAR00047 VAR00048 VAR00049 VAR00050 VAR00051

    VAR00052 VAR00053 VAR00054 VAR00055

    VAR00056 VAR00057 VAR00058 VAR00059 VAR00060 VAR00061

    /SCALE('ALL VARIABLES') ALL

    /MODEL=ALPHA.

    Reliability Statistics

    Cronbach's Alpha N of Items

    .830 61

    Case Processing Summary

    N %

    Cases

    Valid 100 100.0

    Excludeda 0 .0

    Total 100 100.0

    a. Listwise deletion based on all variables in the procedure.