an employee work force connectivity & learning experience …€¦ · - approaching -...
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An Employee
Work force connectivity &
Learning experience platform
for keeping modern workforces “job ready” and
”up-skilled” all the time.....
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Market offering of Learning platforms
Learning management system
• ILT - Class room Training
administration
• Compliance training courses
• VILT - Webinar 3rd Party
integration
• UI – Old styled web interface
LMS
Learning experience platform
• MOOC - Content Catalogue
• On-demand learning
• Content recommendations
LXP
Disprz – Work force connectivity & LXP
LMS – Horizontal stack
• Skill mapping - Business unit, role &
designation
• Authoring tool - Short & bite-sized
content
• Business integrations
• Manager workflows
• Reports, analytics & certifications
LXP – Vertical Stack
• Buzz - Work force connectivity tool
• Catalogue of 65,000 + courses
• Web crawler
• Chat-Bots
• AI Based Recommendations
• Social & Peer-based learning
• Leaderboard and gamification
Disprz – LMS Plus LXP
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Enterprise Learning Frontline Readiness
Our 3 Customer Segments
Training & Consulting
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New age hire-to-perform capability building platform
Pre-joining
• Pre-joining engagement
• Know the culture
• Exchange of
information
• Chat-Bot based
Information
First 30/ 60/ 90 days
• Onboarding journey
• Virtual induction
• Industry and company
learning
Ace current role
• Getting the employee job ready quickly
• Role-based Training
• Continuous Skill Development
• Leverage strengths & analyse weaknesses
• Address areas of development
Prepare for next role
• Upskilling and cross-skilling
• Career-path based learning journeys
• First Time Managers
• Promotions & Transfers
• Learning from in-house and industry content
Skill Academies
• Leadership training (based on
management span)
• Targeted skill development
• Six Sigma & other certifications
• Manage and track learning &
Completion
90
Culture of learning
(cross-cutting)
• Skill-based
collaboration
• Tacit knowledge
codification
• Social learning• Gamification
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Disprz will power AIA sales agent’s onboarding and agency sales development
Day 1 Virtual induction
After 90 days Agency Sales Development
0-90 days Onboarding
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Senior Executive
7
Employee Persona Skill Mapping
What -Knowledge
- Product Training
- Claim Underwriting
Why - Mindset
- Vision Board Action
- Planning, Step up to Premier
- Purpose of Life Insurance
What - Knowledge
- Introduction to AIA and MDRT
- Sales Compliance
- Compensation
- AIA Products
- Career Path as LP’s
Why - Mindset
- Vision Refresher
- Goal Setting
- Motivation
Onboarding Program
How - Skillset
- Sales Cycle
- Project 100
- iPOS, IKAP, iCare
Nurture Life Program
How - Skillset
- Approaching
- Prospecting 101, 102, 103
- Sale Presentation
- Solution Presenting
- Handling Objection 101, 102, 103
- Closing Technique 101, 102, 103
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VIRTUAL INDUCTION
Engage with sales agents virtually
Acceptance of
Insurance agency
Email access to
the AIA portal /
app
Virtual onboarding
introduction video
Welcome by
Insurance business
heads
Overview on AIA and
working relationship with
agency
Short assessment
on Understanding
of AIA
Overview of
Insurance Product
and Business
verticals
Employee
and Agent Testimonials An overview of AIA
Cambodia
Website / App
access
MICRO-LEARNING VIDEO & VR CONTENT PERSONALIZED
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Agency/ Agents onboarding journey of 30-60-90 Days
Introduction to
AIA and MDRTAIA Products
Career Path as
LP’sSales
ComplianceiPOS, IKOP,
ICare
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Platinum Journey for Sales Agent selling more than USD 5000
0-90 days Onboarding
1 year +Career development
Continuous skill building
Journey Objectives:
1. Retention: Make them feel privileged, Increase loyalty
2. Sell More: Can average increase by a defined target eg: 30% (USD 6,500 from current USD 5,000)
Journey Aspects:● Access to super premium content. Eg:
edX that has certification from US Universities (Premium MOOC)
● 1:1 Personalized coaching and mentoring through well known trainer (Virtual Masterclass)
● Physical workshops (in 5 star hotel), outside country (if possible) including giving awards (Classroom)
● Record Testimonials that should be posted on Buzz (Social)
● Highly interactive digital content like Bandersnatch (Self Paced)
● Regular Games for learning and assessment (Self Paced)
● Once a quarter coffee session with CEO for socializing (Classroom session)
● Access to premium content from Go1 (MOOC)
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Gold Journey for Sales Agent selling USD 3000 to 5000
0-90 days Onboarding
1 year +Career development
Continuous skill building
Journey Objectives:
1. Target to move them to Platinum category
2. Retention
3. Improve Knowledge / Skills
4. Sell more
Journey Aspects:● Access to premium content from Go1
(MOOC)● Group Coaching session through a well
known trainer (Virtual Masterclass)● Physical workshops (in 3-5 star hotel),
including giving awards (Classroom)● Regular learning nuggets on Buzz
(Social)● Digital content in video / flashcard format
(Digital)● Once a quarter, access to games for
learning and assessment (Digital)● Access to web crawler artefacts
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Silver Journey for Sales Agent selling less than USD 3000
0-90 days Onboarding
1 year +Career development
Continuous skill building
Journey Objectives:
1. Target to move them to Gold category
2. Retention
3. Improve Knowledge / Skills
4. Sell more
Journey Aspects:● Access to premium content from Go1
(MOOC)● Regular learning nuggets on Buzz
(Social)● Digital content in video / flashcard format
(Digital)● Once a quarter, access to games for
learning and assessment (Digital)● Access to web crawler artefacts● Monthly classroom session● Monthly Assessment to track
performance
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Combination of e-learning, live webinars and physical class room training sessions and add on of outside content from our Go1 catalogue
Microlearning Classroom Webinar MOOC + Free Content
Curated ContentCoaching and MentoringCreated Content
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Powerful assessment engine supporting different forms of assessment formats
Game-based Assessments MCQ Assessments Action Learning Projects Flash Card Assessments
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The journey shall be also supported with engagement and communication features like Buzz and Announcements
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We shall provide regular follow up communication, email + in-app + bell icon reminders to the agents, this will ensure completion at their end.
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Basis successful completion of onboarding journey, the agents could be issued online certificates
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Multiple reports and analytics structured to get deep insights into completion of learning journeys and direct impact on sales & performance of the AIA agents.
Skill Analytics
Journey Completion Analytics
User Analytics
Content Analytics
Engagement Analytics
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Content Curation based on Skill: AI-powered platform recommends the latest learning courses / articles / videos
FREE CONTENT (Articles & Videos)PAID CONTENT (Digital Courses)
100+ Providers / 60,000+ courses
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The complete platform would be supported by Leaderboard and Gamification
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• Work groups
• Buzz – Post, Share &
Discuss
• Chat – Internal &
External
• Ideas – Constant
Innovation
• Blog – Trends &
insights
Diversified Learning
Experience
Social Learning
& Coaching
AI Recommended
Learning
Business Impact
Analytics
One-stop Content
Solutions
• e-Learning: Self
Paced Bite-sized
Microlearning
• Schedule Live
Webinars with
Trainer
• ILT – Tool to
manage all
Classroom Sessions
• Integrated courses
from Disprz-Go1
Catalogue
• AI-recommended courses
• Chat-bots
• Web crawler
• Gamification & Leaderboard
• Completion ratio analytics
• Content Engagement Analytics
• Skill Gap Analytics
• Certifications
• Content Authoring
Platform
• 65,000 + courses
Catalogue
• Building Customized
Learning Journeys
Friendly features providing clear roadmap for future growth..
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ASocial learning &
Coaching
Chat and ‘Buzz’ around.. Bring
your employees ‘together’
BUZZA unique social learning and engagement tool to post
announcements, share audio / video messages and initiate
forum discussions.
CHATPrivate one-on-one or group chats with team members for
better communication
GAMIFICATION & LEADERBOARDGame-based learning with reward points attached to each
task. Employees with higher reward points rank higher on
the Leaderboard.
IDEASEncourage employees towards participating in the idea pool
BLOGSAllows employees to share knowledge, experiences, etc on
various topics
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When ‘smart’ bots recommend what to learn..
AI RECOMMENDATIONS &
CHAT-BOTSIntelligent learning recommendations
based on learner’s specific competencies
and learning consumption style. The bots
crawls, filters, and recommends suitable
modules / resources from available
repositories across your internal and
external sources
23AAI-recommended
Learning
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ABusiness Impact
Analytics
COMPLETION RATIO
ANALYTICSCompletion ratios to track
the percentage of modules
the learner completes
CONTENT
ENGAGEMENT
ANALYTICSShows the most engaging
content based on avg. time
spent on different modules
SKILL GAP
ANALYTICSMonitor real-time learner
participation & engagement
during a live webinar session
Measuring
performance through
‘Smart’ Analytics
1
8
1
2
9
42
0
6
197
6
103
7
119
8
4513
1
3128
1734
5
2321
4
894
4247
Self-paced
module
VADO
Udemy
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01PLATFORM CONTENT AUTORING
TOOL
03PRODUCTION SERVICES
02DEVELOPMENT SERVICES
HTML DOC
CONVERSION GAME
TEMPLATES
VIDEOS WITH
POP UP
QUESTIONS
FLASH
CARDS
AND
MORE..
AND
MORE..AND
MORE..
AUTHORING
TOOLS
VISUAL
STORYBOARDING
CONTENT
PRODUCTION
TRANSLATION
SERVICES
PROJECT
MANAGEMENT
SME
CONSULTING
VIDEO
PRODUCTION
2D & 2D
ANIMATIONS
EXPLAINER &
TRAINER VIDEO
AContent
Services
MULTIPLE
CHOICE QUIZ
AND
ASSIGNMENT
Leave all your content woes to Disprz..
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PRE-JOINING ENGAGEMENT
Engage with employees even before they join
Acceptance of
offer letter
Email access to
the portal / app
Onboarding
introduction video
Welcome by CHRO
and the business
heads
Group & culture overview
with a message from the
chairman
Short assessment
on group cultureBusiness verticals
overviewEmployee
testimonialsvirtual tour of the
office
Website / App
access
MICRO-LEARNING VIDEO & VR CONTENT PERSONALIZEDIconDisprz.com
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PERSONALIZED 30/60/90-DAY JOURNEY
Learning based on the business interventions
DYNAMIC (REAL-TIME) BUSINESS DRIVEN BLENDED
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ACE CURRENT & FUTURE ROLE
AI-powered skill mapping and recommendations
Skill-based approach
● Functional skills (role-based)
● Leadership skills (management-span
based)
● Behavioural skills (values-based)
● Knowledge areas (industry-based)
● Compliance areas (geography-based)
● Assessment to identify area of strength
& development
AI-powered development journeys
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ONLINE ACADEMIES
Specialized Learning Programs and Certifications
MOOCs COACHING & MENTORING
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CULTURE OF LEARNING
Interventions in the ‘flow of work’
Skill-based communities Gamification Conversational AI
(Language agnostics)
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