amway - business · 2019-03-27 · amway business owners (abos) ... 214070 espring™ customer...

BUSINESSGrow your business

http://facebook.com/AmwaySouthAfrica • For more information visit www.amway.co.za262

The Amway Business Opportunity Start-up Pack

A M WAY BUSINESS OPPORTUNIT Y LITER ATUR E

• ThisuniquepackhasbeenspeciallydesignedbyAmwayforexistingAmwayBusinessOwners(ABOs)tooffertoprospectiveABOs.

• ItcontainseverythingrequiredtomakeaninformeddecisionaboutbecominginvolvedintheAmwaybusiness.

• The Amway Business Opportunity Start-up Pack provides a solidinformation base on how to start,manage and build your Amwaybusiness.

• The Start-up Pack consists of literature only, and the ABO hastopurchaseanyproducttothevalueof20PersonalVolume(PV).

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ABO LITERATURE START-UP PACK

Contents

WelcomeLetter RulesofConduct NamibiaOrderForm

ABORegistrationForm WelcomeDVD BotswanaOrderForm

StandingOrderProfileForm(SOP) BankInformationForm ProductBrochure

M65Form PersonalDataRequestForm

ReturnEnvelope SouthAfricaOrderForm

Item no. 241045

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FREE

PRODUCT PACKS

HOME CARE MIXED PACKItem no. 244759

Item No. Description Size Quantity

239163 SA8™FabricSoftener 250ml 1

245077 SA8™AllFabricBleach 250g 1

239162 SA8™PremiumConcentratedLaundryPowderDetergent 250g 1

250014 DishDrops™ConcentratedDishwashingLiquid 250ml 1

250013 L.O.C.™Multi-PurposeCleaner 250ml 1

1959 Glister™Toothpaste(Travelsize) 50ml 1

250013 FREEL.O.C.™Multi-PurposeCleaner 250ml 1

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GENERAL HOME AND XS™ PACKItem no. 272960


239163 SA8™FabricSoftener 250ml 1

245077 SA8™AllFabricBleach 250g 1

239162 SA8™LaundryPowder 250g 1

250014 DishDrops™ConcentratedDishwashingLiquid 250ml 1

250013 L.O.C.™Multi-PurposeCleaner 250ml 1

1959 Glister™Toothpaste 50ml 1

110483 AmwayHomePistolGrip 1

240705 AmwayHomePump 250ml 2

119803 XS™PinkGrapefruitBlast 12x250ml 1

122608 XS™JuicedPowerDrinkGreenAppleBlast 2x250ml 2Cans

4658 FusilliPasta 6x500g 1

120357 XS™FuelSnackFoodBars–CaféLatte 2x50g 2Bars

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WELLBEING PACKItem no. 272955


109022 NUTRILITE™Daily 30tablets 1

109143 NUTRILITE™Omega-3Complex 30capsules 1

102736 NUTRILITE™FibrePowder 30x6g 1

100296 NUTRILITE™FruitandVegetables 60tablets 1

120357 XS™FuelSnackFoodBars–CaféLatte 6x50g 2

PRODUCT PACKS

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NUTRILITE™ ESSENTIALS PACKItem no. 272963


109022 NUTRILITE™Daily 30tablets 1

100296 NUTRILITE™FruitandVegetables 60tablets 1

109143 NUTRILITE™Omega-3Complex 30capsules 1

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LI TER AT UR EThere is no PV/BV available on business aids and tools.

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BEAUTYITEM NUMBER DESCRIPTION

Beauty: ARTISTRY™

261593 ARTISTRYYouthXtend™Leave-behindBrochure(Packof5)

DURABLESITEM NUMBER DESCRIPTION

214070 eSpring™CustomerBrochure

214072 eSpring™ProductGuide

214073 eSpring™Flyer(Packof10)

BUSINESSITEM NUMBER DESCRIPTION

Business: Start-up Literature

241045 ABOLiteratureStart-upPack

2094 MemberRegistrationPack

Business: Managing

1080 ProductBrochure

107 ClientReceiptPad

4019 M65BankTransferForm

112 ReturnMerchandiseForm

9042 SouthAfricaOrderForm

9480 NamibiaOrderForm

9481 BotswanaOrderForm

Business: Motivational Awards

9044 3%AchieverPin

9045 6%AchieverPin

9046 9%AchieverPin

9047 12%AchieverPin

9048 15%AchieverPin

9049 18%AchieverPin

9050 100%UserPin

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LIT

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GENER A L INFOR M ATION

AMWAY 100% SATISFACTION MONEY-BACK GUARANTEE

DID YOU KNOW?We stand behind the quality of Amway products and guarantee your satisfaction.

WestandbehindthequalityofAmwayproducts,andguaranteeyoursatisfaction.Ifyouarenotcompletelysatisfied,please return your products to us, together with a completed ReturnMerchandise Authorisation Form (112SA) anda copyof theAmway Tax Invoice,within sixmonths from thedateofpurchase, andwewill gladly replace itwithoutcharge.Alternatively,wewillextendacredittoyoutowardsthepurchaseofanalternativeAmwayproduct,orrefundyou with the full purchase price. This guarantee excludes VAT, delivery and Transhipment (home delivery) fees forNamibiaandBotswanaandalsoexcludesdeliveryfeeschargedforSouthAfrica.Ifaproductbeingreturnedtoushascausedanadversephysicalreaction,theABOmustcompletethe‘AmwayCares’form,whichisthensenttoourtechnicalregulatoryservicesforqualitycontrolpurposes.

TheAmwaySatisfactionGuaranteedoesnotapplyto:• Productsthathavebeenusedforpurposesotherthantheirintendeduseinnormaldomesticsituations;• Productsthathavebeenintentionallydamagedormisused;• Amwayproductsthatprovideaspecifiedtimeperiodforreturn;and/or• Productscoveredbyexpresswrittenwarranties.RememberthesepointsabouttheAmwayGuarantee:• Theabove-mentionedguarantee isapplicabletoSouthAfrica,NamibiaandBotswana,andisprovidedinaddition

toyourstatutoryrights,whichremainunaffected.• PleasemakesurethatyouareawareofwhichproductsarenotcoveredbytheAmwaySatisfactionGuarantee.These

arecoveredbyseparateguarantees,whichareexplainedintheinformationcontainedintheproductpackage.PleasecontactAmwaySouthAfricaforfurtherdetails.

• The Amway Satisfaction Guarantee does not apply to any designated products that can reasonably be expectedtohaveashelflifeoflessthansixmonths.

• XS™PowerDrinkand/orXS™FuelSnackFoodBarsReturnsPolicyavailableonwww.amway.co.za

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DELIVERIESYourguidetodoingbusinesswithAmway

DeliveryInformationWe’ve partnered with SkyNet Worldwide Express for South Africa, Namibia andBotswana.Togetherwiththispartner,weofferyouauniquedeliverynetwork.

OurDeliveryNetworkOurHomeDeliveryNetworkprovidesreliabledeliveryservicestothemajorityoftownsthroughoutsouthernAfrica,whilerecognisingthathomedeliverymaynotbefeasiblein some areas due to distance and isolation. An alternative delivery or pick-up pointwill then be arranged for these destinations. Please phone our Contact Centre on+27214051700shouldyouexperienceanychallengeswithdeliveries.

PostaldeliveryisnowavailableinSouthAfrica.***• Door-to-counterservice• MinimalcostofR55• Collectfromyourlocalpostoffice

Choose the postal delivery option when shopping on www.amway.co.za or requestitthroughtheContactCentre.

OurDeliveryTimesOrdersaredeliveredbetweenthehoursof07h00and18h00(MontoFri).Intheeventthatthereisno-onetoreceivethedelivery,thedrivermay,intheinterestsofsecurity,leaveastickeronyourdooraskingyoutocontactthedriver’sdepot.

***Terms andConditions: this service is only available in SouthAfrica and restrictedtosingleordersonly.

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DELI V ERY FEES R ET U R NS

ProductcanbereturnedtoAmwayasstatedintheAmway100%SatisfactionMoney-backGuarantee.Returnscanbedelivered(atABO’scost)orsenttoallAmwayBusinessCentres.ThisincludestheAmwayWarehouseinJohannesburg,theAmwayBusinessCentresinJohannesburgandCapeTown,andtheProductSelectionCentresinJohannesburg,KwaZulu-NatalandPretoria(seeaddressesandmapsonpages286to289).

Please note: AllproductstobereturnedbyNamibiaorBotswanaABOscanbehandedinatSkyNetNamibiaorSkyNetBotswanadepotswithacompletedReturnMerchandiseform.

SOUTH AFRICA

Deliveryfeesingleorders R85

Deliveryfeecombinationorders R250

Deliveryfeepostal(singleordersSAonly)** R55

PickuporderatanyAmwayCentre R50

IncludingVAT

BOTSWANA



Transhipment(homedelivery)* R94+R100=R194

TranshipmentFees:CombinationOrders(homedelivery) R94+R250=R344

VATexempted

NAMIBIA



Transhipment(homedelivery)* R94+R100=R194

TranshipmentFees:CombinationOrders(homedelivery) R94+R250=R344

VATexempted

*TranshipmentishomedeliveryfeeR94+singleorderfeeR100=R194**Note: Please include your cell number when placing your single order via the postal delivery option.

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PLE ASE NOT E Enquiries

• Allitemsmarkedwithan*inthisbrochureareavailablewhilestocklasts.However,Amwayreservestherighttosubstituteasimilarproductofequalorhighervalueatnoextracost.Technicalspecificationsmaychangewithoutnotice,subjecttotheavailabilityofsupply.

• Allstatedsizes,weightsandcapacitiesareapproximate.

• Sizecodesusedare:H=height,D=depth,W=width,L=length.

• Everyeffortismadetoensurethatcolourswatchesdepictedforcolourvariationsareaccurate,howevertheremaybeslightvariationsduetoprintingprocesses.

• AllproductscomplywiththerelevantsouthernAfricanstandardsanddirectives.

• Productsmarkedwiththe‡‡symbolinAmwayliteraturearenotcoveredbytheAmwaySatisfactionGuarantee.Theyarecoveredbyseparateguaranteesthatareexplainedintheinformationcontainedintheproductpackage.PleasecontactAmwaySouthAfricaforfurtherdetailsorvisitwww.amway.co.za.

• Wherepurchasesaremadeatanyofourpointsofpresenceandpaidforincash,theordertotaltobesettledwillberoundeddowntothenearestfivecents.Allpurchasessettledwitheithercreditordebitcardswillnotbeeligibletoberoundeddown.

• ThepricesdisclosedinthisbrochurearetherecommendedretailpricesofthegoodsprovidedbyAmway.

ERRORS AND OMISSIONS

Whilewestrivetoensurethataccurateinformationissupplied,errorsandomissionsmayexistasaresultofinformationnotbeingavailableatthetimeofprint,ororiginalomissionsatthetimeofbrochurepreparation.

DISCLAIMER

GrowthIncentiveProgramme(GIP)Disclaimer:AmwaySouthAfrica’sGrowthIncentiveProgramme(GIP)isatAmway’sdiscretionandcanbeamendedfromtimetotime.

CONTACT DETAILS FOR AMWAY CONTACT CENTRE

Telephone: +27214051700

Faxnumbers: +27214051716/1718/1728

Fax2email: +27865291245

Email: [email protected]

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DOOR-TO-COUNTER SERVICEAmway launched an exciting, convenient and cost-effective DOOR-TO-COUNTER serviceinpartnershipwith1800Pepstores.

The process is easy and for single orders only:• PlaceyourordertelephonicallyviatheAmwayContactCentre.Atthisstage,Pepstores

deliveryisopentoSouthAfricanABOs.• Foryourorderingconvenience,theContactCentrewillassistyouwiththeclosestPep

storesbranchtoyou.• Upon Pep store's receipt of your order, they will send a confirmation SMS to your

cellphonewith a unique Paxi* collection pin, requesting that you collect your order.PleaseprovidethispinwithacopyofyourIDuponcollection.

Shouldyounotcollectyourorderafter3workingdays,asecondreminderwillbesenttoyouandifnotcollectedafterafurther6workingdays,athirdSMSwillbesentout,notifyingyouthatyourorderwillbereturnedtoAmway,shouldyounotcollect.ThisisanotherinnovativeprojectwherebyAmwaypartnerswithyoutosupportandhelpyougrowyourbusiness.

*Paxi = Parcel Taxi

For the South African region on single orders only: R50

CONTACT DETAILS FOR AMWAY CONTACT CENTRETelephone: +27 21 405 1700 Email: [email protected] Fax2email: +27 86 529 1245

PEP STOR ES

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Present the Amway Business Opportunity quickly and easily through the Switch, Share and Duplicate application. All you need is your smartphone or tablet to download it through the Amway Kiosk app, available for download via the Apple App Store and Google Play.

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DELI V ERY SYSTEMS

The products you purchase on the phone, by fax or onwww.amway.co.zawillbedispatchedtoyourdeliveryaddressthatisreflectedonourdatabase.DeliveriesforNamibiawillgodirectlytoSkyNet'sNamibiadepotinWindhoekanddeliveriesforBotswanawill go directly to SkyNet's Botswana depot in Gaborone, unlessTranshipment(homedelivery)hasbeenselected,theTranshipmentfee has been paid and the delivery address has been specified.OrdersforcollectionfromtheAmwayKioskatSkyNetinFrancistown,Botswana,willfirstbedeliveredtotheSkyNetdepot inGaboroneand then transhipped. ABOs who use the postal delivery optioninSAmustcollecttheirordersfromtheirdesignatedpostoffices.

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OPERATING HOURS

SkyNet NamibiaBibleHouse,No.428IndependenceAvenue,WindhoekGPSco-ordinates:S22°33.219E017°05.007

SkyNet BotswanaPlot39,Unit5AWestAvenue,InternationalCommercePark,GaboroneGPSco-ordinates:S24°41.341E025°53.071

SkyNet FrancistownPlot13993/4/5BotswanaLifeBuilding,Francistown

Collecting OrdersShould youwish to collect your order from our Amway Business or Product SelectionCentres,pleasenote theoperatinghours.Contact informationandmapsareonpages286to289.

Amway Business Centre (ABC) Cape TownMondaytoFriday 10h00to19h00Saturday 09h00to15h00

Amway Business Centre (ABC) LongmeadowMondaytoFriday 10h00to19h00Saturday 09h00to15h00

Product Selection Centre (PSC) Berea MondaytoFriday 09h00to18h00Saturday 09h00to15h00

Junction Store SouthgateMondaytoFriday 09h00to18h00Saturday 09h00to15h00Sunday 09h00to14h00

Junction Store PretoriaMondaytoFriday 09h00to18h00Saturday 09h00to15h00Visitusonwww.amway.co.zaPleasenote:Sundaysandpublicholidaysarenotregardedasworkingdays.

PRICING CODETheABO/MemberpricingcodeismadeupofPV,BV,ABO/Memberpriceofeachproductandis printed below the relevant item number. The VAT inclusive pricing is highlighted forSouthAfrica(ZA),Namibia(NA)andBotswana(BW).ThediagrambelowshowshowtoreadtheABO/Memberpricingcode.Asuggested retailprice isalso indicated foreachproduct.Pleasenote:ThesuggestedretailpriceforeachproductisonlyarecommendationandABOsareentitledtodeterminethepriceatwhichtheysellproductstoclientsindependently.

PV/BV RatioPV:PointValueBV:BusinessVolume1PV=R19,99

How to read the ABO/Member Pricing Code

Alphanumeric Code - Lower Case

p19.99 b109.65

Point Value=19,99

BusinessVolume=109,65

ABO/MemberPriceIncl. VAT=R125

Namibia ABO/Member PriceIncl. VAT=R127,74

Botswana ABO/ Member PriceIncl. VAT= R122,81

Suggested Retail Price=R162,50Incl. VAT

r162.50

NA: a127.74ZA: a125 BW: a122.81││

Assumes SA price excluding VAT = BV*SA price is inclusive of VAT

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M65 Cash Deposit (Applicable to South Africa and Namibia only)

South African and Namibian ABOs can place orders using theM65 Bank Deposit Slipasamethodofpayment.Oncethepaymenthasbeendeposited,kindlyfaxacopyoftheM65BankDepositSliptotheContactCentreon:+27214051716/18or+27214051728.Fax2emailnumber:+27865291245,[email protected]

Please note: Orders with the M65 payment method will only be confirmed andverifiedoncethepaymentreflectsonAmway’ssystem.Toensurethatyourdeliverytimeexpectationismet,pleasenotethatM65paymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so may delay the processing of your payment.

Credit CardsThismethodofpaymentisapplicabletoallABOs.Weaccept:•Visa•MasterCard•DinersClubandAmericanExpress

South Africa and NamibiaInternetTransfersandDirectDepositsSouthAfricanandNamibianABOscanalsomakeaninternettransferaswellasadirectdeposit into Amway’s Standard Bank account, number 0700 25428. Please use branchcode051001.

Please note: It is important to use your ABO number or order number and date as a reference. Orders will only be confirmed once the payment reflectsonAmway’s system. Toensure that yourdelivery timeexpectation ismet, please keepinmindthatthepaymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Botswana Direct Deposits In Botswana, ABOs can make cash deposits via Stanbic Fairground. In this instanceStanbicconvertspulaintorands.TheABOmustthenfaxproofofpayment(abankdepositslip with their ABO number and date as a reference) to the Contact Centre on+27214051716/18or+27214051728.Fax2emailnumber:+27865291245,[email protected]

Please note: Orders paid using thismethod of paymentwill only be confirmed andverifiedoncethepaymentreflectsonAmway’ssystem.Toensurethatyourdeliverytimeexpectationismet,pleasenotethatpaymentverificationcantakeuptooneworkingday,oruptotwoworkingdaysatmonth-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so may delay the processing of your payment.

Bank AccountsStanbic Botswana – PulaAccountname:AmwaySouthAfrica(PtyLtd)Bank:StanbicBranch:FairgroundBranchcode:064967Accountnumber:9060000738331

Stanbic Botswana – RandAccountname:AmwaySouthAfrica(PtyLtd)Bank:StanbicBranch:FairgroundBranchcode:064967Accountnumber:9060001657866

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R ECOGNI TION A ND R EWA R D

IntegraltotheworldwidesuccessofAmwayisitsuniqueSalesandMarketingPlan.Thisplanhaswithstoodthetestof time, inmultiplecurrencies,culturesandclimatesaroundtheglobe.Itprovidesasimpleanduniquemechanismforachievingone’sowngoalswhilehelpingothersachievetheirs.Recognition is offered through the publishing of the honour roll, leadershiptraining seminars and sponsored Amway events. Reward comes in the formofsubstantialbonuses,commissionsonproductsalesandalong-termbusinessopportunity.

RecognitionWhen we refer to recognition in Amway, it is in the form of non-monetaryleadership recognition. We use this platform to show the world how muchourAmwayBusinessOwners(ABOs)canachieve.It isalso importantto letallABOsknowwho theachieversareandhowpeople likeyouandmecanhaveasuccessfulAmwaybusiness.

Recognition on myAmway OnlineABOs are recognised in the monthly myAmway Online newsletter, in theAchieverssection.ThisnewsletterisemailedtoallABOs.Tomakesurethatyoureceiveyourcopy,remembertokeepyourpersonaldataupdated.

Recognition through Amway South Africa’s Growth Incentive Programmes and Business SeminarsThese programmes are designed to reward ABOs for reaching higherqualificationsduringtheperformanceyear.ThemonthlyprogrammeisdesignedtoencourageABOstobuildsustainablebusinessstructures.Achievementsarebuiltontheprincipleofhelpingotherstoachievetheirgoalsandaspirations,whileyouarebuildingyourbusiness.

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REWARD

PV/BV and Leadership CommissionPoint Value (PV) andBusiness Volume (BV) are two numeric values assignedtomostproducts,aswellasotherABOpurchases.TheamountofPVanABOaccumulates each month will determine the qualification percentage levelachievedon thePerformance IncentiveSchedule.PV iscalculatedbydividingtheBVbythecurrentratioofBVtoPV.Thisratioisreviewedwheneverpriceschange so that the reward (BV) rises with inflation, while the effort (PV)remainsrelativelyconstant.TheamountofBVanABOaccumulateseachmonthis multiplied by the percentage from the Performance Incentive ScheduletocalculatethegrossPerformanceIncentiveearned.

PV/BV is accumulated by all ABOs based on their product purchases, andisusedtocalculatePerformanceIncentives.PV/BVisallocateduponverificationof payment. All orders received, processed and paid for before the closeof businesson the lastworkingdayof themonthwill be included in thePV/BVcalculationsforthatmonth.Ordersreceivedaftercloseofbusinessonthelast working day of themonth will be included in the followingmonth’s PV/BVcalculations.

LeadershipandMonthlyDepthCommissionsaremodifiedwhenevertherearechangestothePVandBV.ThesechangesaredeterminedbytheratiobetweenPV and BV. As PV/BV changes aremade, the Leadership andMonthly DepthCommissionsarerecalculatedandtheupdatedguaranteeamountispublished.

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SHOPPING ONLINE

W HEREVERyou need i t ,

you need i t .W HENEV ER

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• EnhancethesalesexperiencewithyourclientswiththemobileversionoftheProductBrochure

• Usevideosandinteractivegadgetstosellmore

DownloadtheAmwayProductBrochurefromtheAmwayKiosktoyourtabletorsmartphone*andpresentAmway’sleadingbrandswhereveryouare.

*Available for iOS (iPhones and iPads) and Android (tablets only) operating systems.

GO DIGITAL WITH THE AMWAY KIOSK APP!

JUST A CLICK AWAY...

SHOWCASE AMWAY PRODUCTS WHEREVER, WHENEVER WITH THE AMWAY KIOSK APPLICATION.

START A GREAT EXPERIENCE

Shoppingonlineatwww.amway.co.zaisaconvenientandsecurewaytoshopforallyourfavouriteproductswithoutleavinghome.

Gotoamway.co.za,loginandyou’llfindalltheAmwayproducts!Simplyaddtoyourcart,checkoutandchooseamethodofdelivery–itcanbedelivereddirectlytoyourhome,tothenearestpostoffice(SouthAfricaonly)oryoucancollectfromyourlocalAmwayBusinessCentreorProductSelectionCentre.

Start shopping online – it is convenient, secure and easy!

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There’sanAmwayBusinessCentre(ABC)inbothCapeTownandJohannesburg.AttheBusinessCentres,ABOsareabletoplace,payforandpickuporders.WehaveProductSelectionCentres(PSCs)andJunctionStoresinBerea(KwaZulu-Natal),SouthgateandPretoria.ThePSCoffersfullABOsupport,fromthecapturingofABOregistrationtotheprocessingofordersandreturns,aswellasassistingwithanybusinessqueries.TheABCs,PSCsandJunctionStorescanbefoundatthefollowingaddresses:

DIRECTIONS TO GET TO THE AMWAY CENTRES

AMWAY BUSINESS CENTRES (ABC)

Christia

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Cape Town ABCAtlanticCentre,14ChristiaanBarnardStreet,Foreshore,CapeTown,8001

Tel:+27(0)214051756

GPS co-ordinates:33°55'16.1"S18°25'58.9"E

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AMWAY WAREHOUSE

Johannesburg ABCNo.12FrieslandDriveLongmeadowBusinessEstateSouth,Longmeadow,Johannesburg,1609

Tel:+27(0)112014400


Johannesburg Warehouse33BrusselsRoad,SpartanIsando,1619

Tel:+27(0)119230850


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M A PS AMWAY PRODUCT SELECTION CENTRE (PSC)

Durban PSC CoweyParkCentre91-121ProblemMkhizeRoad(oldCoweyRoad)Berea,KwaZulu-Natal,3610

Tel:+27(0)317015548


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JUNCTION

STORES

Pretoria Junction Store ShopNo.4,190ScheidingStreet,StationPlace,Pretoria,0001

Tel:+27(0)123234533


Southgate Junction Store U261SouthgateMall,CornerRifleRangeandColumbineAvenue,Mondeor,2091

Tel:+27(0)119414420


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The Amway Vodacom Direct Partnership PV Ratio: R81,00 = 1 PV or pro rataAsanAmwayBusinessOwner,youareinvitedtobecomepartoftheVodacomfamily.TheAmwayVodacomDirectPartnershipoffersyoutheabilitytoearnPV!

WHAT CAN I EARN PV ON?• CellularServices–monthlysubscriptioncostsandlocalcallsmade.• 3GServices–3Gcardsubscriptioncostsanddatacharges.Exclusions from PV calculation• CellularServicesexcludeVATandthird-partyfees,i.e.value-added-services,international

callsand3Gpremiums.• 3G Services exclude international calls (international roaming), certain content download

chargesaswellasvalue-added-servicessuchasindividualdatacardpurchases(notcontract).HOW IS PV ALLOCATED?Pleasenotethatoncethesaleismadeandthelineisactivated,PVcanonlybeallocatedamonthinarrearsafterasuccessfulinitialpaymentisreceived.

VODACOM

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VODACOM and AMWAY have partnered to bring you amazing offers.

FREQUENTLY ASKED QUESTIONSWHO IS VODACOM DIRECT?VodacomDirectisadirect-to-the-consumersaleschannel(call-centrebased)of Vodacom (Pty) Ltd. Vodacom Direct offers customers the convenienceofbeingable to takeoutaVodacomcontract,wherebycustomersgetanewphoneevery24months,andenjoythebenefitsofawiderangeofpioneeringproducts and the best quality service. ABOs can enjoy all of this from thecomfortoftheirhomesorplacesofbusiness.

IfyoumakeuseoftheAmwayVodacomDirectPartnership,youwillhavetheabilitytostartearningPV.*WHAT ARE THE BENEFITS OF VODACOM DIRECT DEALING WITH THE ABOs AND/OR THEIR CUSTOMERS?• VodacomDirectisabletodirectlyselland/orpromoteservicesoralternatives

tocustomersfirst-hand,ultimatelyresultinginamoresatisfiedcustomer.• The call centre will also be able to assess the customers’ needs more

effectively.• Allcall-centrestaffareprofessionallytrainedtosellandsupportallproducts

andservicesoffered.• Itishasslefree–nopaperwork.• Freedelivery.• FreeSIMandconnection.• 14-daymoney-back-guarantee.• Prepaidtocontractconversion.• Two-yearhandsetwarranty.

WHAT IS THE PROCESS THAT THE CUSTOMER SHOULD FOLLOW?• Ifthecustomermatchesthecriteriabelow,askthemtocontacttheVodacom

DirectCallCentre.Note:ThecustomerwillneedtoquoteyourABOnumberwhenapplyingforanewcontract.

• Howdoesa customer apply for anew cellular contract throughVodacomDirect?The customer will need to call the Vodacom Direct Call Centreon 082 1950 with the ABO number. Vodacom credit criteria will apply.Should they qualify for the contract, an order will be placed and thecontract will be linked to the respective ABO number. In order to avoidmisinterpretation and confusion with orders or information supplied,it is very important to note that discussions and negotiations can onlybe conducted directly between Vodacom Direct call centre staff andthecustomer.

• DoesacustomerhaveanexistingVodacomprepaidnumbertheywishtoconverttocontract?ThecustomershouldcontacttheVodacomDirectCallCentreon0821950withyourABOnumber,advisingthemthattheywishtoconverttheirexistingVodacomprepaidnumbertoacontract.Vodacomcredit-vettingcriteriawillapply.

*AmwayPVrulesapply.

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VODACOM• Doesthecustomerhaveanexistingcellphonenumber(beitCellC,MTN,etc.)thattheywish

toport*toVodacomDirect?ContacttheVodacomDirectCallCentreon0821950.*Portingoccurswhenanexistingnumber,either‘contract’or‘prepaid’,ismovedfromonemobilenetworkorserviceprovidertoanother.Portingtermsandconditionsapply.

• ThecustomeralreadyhasaVodacomcontractandwantsittobelinkedtotheAmway-VodacomDirectPartnership.Whatmusttheydo?Vodacom cannot port an existing Vodacom (Pty) Ltd cellular phonenumber to theAmway-Vodacom Direct Partnership unless the existing Vodacom contract has reached its term, i.e.24monthshave lapsed.Thereafter, thecontract cellularphonenumberhas tobemovedtoprepaidstatus foraperiodofsixmonthsbefore initiationofanewcontract through theAmway-VodacomDirectpartnership.ThenumberMUSTberegisteredunderthenewdealerIDinorderforthecustomertoearnpoints.Seetheillustrationontheright.

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• Do you have family and friendswhowould like to port their cellphone numbertoVodacomDirect?The same process will apply as outlined in the previous explanation but thecustomer will need to provide your ABO number in order to have the contractlinked.

• HowdoIupgrademyexistingAmway-Vodacomnumber?A new Vodacom Deal Sheet is uploaded on www.amway.co.za/DOWNLOADSmonthly, and provides all the latest deals and promotions on offer to Amway-VodacomDirectclients. IfanABOwantstodoanupgrade,theyneedtocontacttheUpgradesdepartmenton0821950,whowillprovidetheABOwiththelatestupgradedealsheet.Thisdealsheet is forexistingcontractsalready linked to theAmway-Vodacompartnership.NB:IftheinitialcontractwasdonethroughAmway-VodacomDirect,ABOscanonlyperformtheupgradesthroughVodacomDirect.

• WhatwouldIneedtodoifIdidnotprovidemyABOnumberwheninitiatinganewcontractthroughtheAmway-Vodacompartnership?It is imperative that theABOnumber isprovidedupon initiationof thecontractbecauseitcannotbeaddedatalaterstageresultinginthenon-allocationofPV.

*Porting terms and conditions apply.**The emergency number 112 is only available to those calling from a Vodacom cellphone number.

Important Contact Information

VodacomDirectSales: 0821950

VodacomDirectSalesemail: [email protected]

VodacomDirectActivations: 0821945

VodacomCustomerCare: 082111

VodacomCreditandRisk: 0821946

Vodacom(AmwayUpgrades): 0821950

Emergency: 082112**

Vodacare: 0821944

Netcare: 082911

AmwayBonusDepartment: +27214051700

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NETFLORISTCHANNELSNetFloristusestwochannelstosellitsproducts–awebsiteandacallcentre.Thewebsiteissecureanduses128-bitencryptionforalldatathatisroutedovertheinternet.ThecallcentreisopenMondaytoFridayfrom07h00to18h00andSaturdayfrom10h00to12h00.ItisavailabletoABOsinSouthAfrica.

PRODUCT AND DELIVERYThecompanyoffersafullrangeoffloralandgiftingproductsincluding:•Flowers,bouquets,arrangementsandsilkflowers.•Driedfruit,freshfruit,nuthampers,biltonghampersandchocolatehampers.•Gourmethampers•Non-perishablegiftsForfloraldeliveries,NetFloristoffersasame-daydeliveryservice.Ordersneedtobeplacedwiththembynoontobeeligible forsame-daydeliveries.Forallotherproducts,anext-dayserviceisavailableinJohannesburgandatwo-dayservicetoallotherregionsinSouthAfrica.

FLORAL SERVICESNetFloristdeliversflowersintwoways:•ViaitsnetworkofhubsinPretoria,CapeTown,Durbanandpreferredfloristslocally.•Viaitsinternationalrelaynetwork,forallinternationalorders.

GIFTING SERVICEGift hampers are delivered countrywide by courier. Allow 24 to 48 hours for the deliveryofhampers.NetFloristoffersaSatisfactionGuaranteeonallitshampers.Pleasecontactthecallcentrewithanyproblemsordefectiveitemswithin24hoursofdelivery.Witheverypurchaseofafloralarrangementorhamper,youwillearnPV/BV,ratioR82,00to1PVorprorata,excludingVATanddeliveryfees.

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0861 300 600SA’S LARGEST FLOWER AND GIFTING SERVICE

ORDERING DETAILSOnline:http://www.netflorist.co.zaCallCentre:[email protected]@netflorist.co.zaWhenregistering,pleasecontactaNetFloristcallcentreagenttoaddyourABOnumberunderthe'username'column.Onlyaddyournumberinthiscolumnandnottheword‘ABO’.Thisisrequiredsothatwhenyouplaceorders,theordernumberwillbelinkedtoyourABOnumber,whichgetsuploadedontotheAmwaysystem.

GUIDELINES ON HOW TO DEAL WITH NETFLORIST

HOW TO ORDER OR LIAISE WITH NETFLORIST:• AllorderssubmittedtoNetFloristmustbedonepersonallybytheABO,accountholders

ortherefereeonly.• AllcallsareloggedandrecordedbyNetFloristandassuch,allcommunicationmust

bedonepersonallyanddirectlywithNetFlorist.• It is very important tonote thatdiscussions andnegotiations canonlybe conducted

directlywiththereferee.Thisisinordertoavoidmisinterpretationandconfusionwithordersorinformationsupplied.

• Failing to follow thisprocessmay causeadrop in servicedelivery, ultimately leadingtolostsales.

• NetFloristisabletopromoteitsservicesoralternativesfirst-handtoprospects,ultimatelyendinginamoresatisfiedcustomer.

• Call centre staffmembers can also assess theprospects’ needsmoreeffectively andprovidetherequiredlevelofservicesatisfaction.

• CallcentrestaffmembersareprofessionallytrainedtosellandsupportallproductsandservicesofferedbyNetFlorist.

• ABOsshouldatalltimesonlyusetheofficialNetFloristcontactdetailsfororderenquiriesandinformation,ascommunicatedviaofficialPartnerStorecommunicationsandliterature.

• Pleasenotethatoncethesaleismade,PVcanonlybeallocatedamonthinarrearsaftertheinitialpaymentisreceived.

ENQUIRY PROCESS• ContactNetFloriston0861300600foralltechnicalenquiriesorproduct-relatedqueries.• PleasehavetheNetFloristordernumberandorderdateready.• ForPVenquiriesonly–contact theAmwayBonusdepartmenton+27214051700and

selectoption3.

HOW PV IS ALLOCATED• Floralandgiftingservices–onlyonyourordervalue,excludesVATandthird-partyfees.• For accounts that were not initially linked to NetFlorist, PV can only be back-dated

12months,ifeligible.• Amway cannot be held liable for any losses thatmay occur due to accounts not linked

toanABOnumber.• Inorder tohaveaneligibleaccount linked toanABOnumber, theaccountholdermust

personallyandinwritingrequestAmwaytodoso.• OnlyaccountsactivatedviatheofficialadvertisedNetFloristcontactnumbersareeligible

tobelinkedtoABOnumbers,andrefereesmustprovidetheABOnumberwhentheinitialcallismade.

• PVRatio:R82(excludingVAT&deliveryfee)=1PVorprorata

GENERAL• Forfirst-timeresolution-relatedmatters,directqueriestotheAmwayBonusDepartment

on+27214051700andselectoption3.PleasehavetheNetFloristordernumberandorderdateready,aswellasyourABOnumber.

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INSURANCE THAT’S DESIGNED TO PROTECT YOU • Assurance–Lifetimewarrantyonallvehiclerepairwork.• Peace of mind –Premiumsarefixedfor12months–evenifyouclaim.• Money back –Optionforacash-backbonusafterfourconsecutive

claims-freeyears–getyourfullfirstyear’spremiums,or25%oftotalpremiumspaid(whicheverislesser)*.

• New for old–Auto&GeneralInsurancetraditionallygaveyoutheoptiontoinsureyourvehicleforitsRetail,Trade,orMarketvalue.Theseoptionswouldpayyououtforthesamevaluecar,ifyourcariswrittenoff*.However,bytakingouttheBetterCarValueoption,YOUwillbepaidoutforacarthatisanewermodelandhaslesskilometersontheclock,ifyourcariswrittenoff*.

• Call centre hours –Monday-Friday08:00-17:00andSaturday08:00-13:00

*Ifyourcariswrittenoff,BetterCarValueInsurancewillreplaceyourvehiclewiththesamemodel,whichisoneyearnewer.Ifthevehicleiswrittenoff(allclaimsexcludingtheft)andtheBetterCaroptionhasbeenselectedasthevehicle’svalue,theclientwillbepaidoutfortheequivalentofthesamemodeloneyearyoungerthanthevehiclewhichwaswrittenoff.TheBetterCarreplacementvaluewouldbebasedontheretailvalueofthenewcarandwillbeatleast15%morethantheretailvalueofthecurrentlyinsuredmodel,butneverexceeditbymorethan40%.

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VALUE-ADDED PRODUCTS• Personal Accident –coverforaccidentaldeath• Scratch and Dent –havechips,minordentsandlightscratchesfixedwithout

claimingfromyourmainpolicy• Touch Up –forthosesmallscratchesanddentsonyourvehicle• AutoXtend–shortfallinsuranceforyourvehicle• Tyre and Rim–coverfordamagecausedtoyourtyresandrimsbyvariousroad

hazards

EXTRA BENEFIT AT NO EXTRA COSTYoudon’tevenhave touseyourown timeandmoney tocall yourdownline, friendsorfamily.Allyouneedtodoissendusyourqualifiedreferralsandwewillcall themforyou.

OUR BUSINESS IS TAILORED TO SUIT YOUR BUSINESSBusiness insurance throughAmsure is flexible enough to provide cover, evenwhenyourbusinesstakesyououtoftheoffice.Wewilltailoryourpolicytosuittheuniqueneedsofyoursmallormedium-sizedbusiness.Thismeansthatyoupayless,becausetherearenounnecessaryclausesincludedinyourpolicy.What’smore,we’rebackedby Auto and General, one of the most trusted players in the short-term insuranceindustry.TheseareafewgreatreasonstoinsureyourbusinessthroughAmsure.

UNDERWRITTEN BY AUTO & GENERAL – 0860 09 10 11Car,HomeandBusinessInsurancethroughAmsureoffersaffordable,hassle-freecar,homeandbusinessinsurance.

Only available in South Africa and to South African citizens.

AmsureisunderwrittenbyAuto&General.Auto&General(Reg.No.1973/016880/06),isanauthorisedfinancialservicesprovider(FSPlicencenumber:16354).

*Termsandconditionsapply

OnlyavailableinSouthAfricaandtoSouthAfricancitizens.

Underwritten by

*Terms and conditions apply

Amsure brought to you by

DON’T HESITATE – CALL US ON

0860 09 10 11

Be sure. Insure.

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YOUR NOTES

VIDEO LINKSPAGE 7 ABOUT ARTISTRY: https://www.youtube.com/watch?v=9UWhjUWTDB0&t=2sPAGE 23 ARTISTRY YOUTH XTEND: https://www.youtube.com/watch?v=VHvl3_58010PAGE 31 ESSENTIALS BY ARTISTRY: https://www.youtube.com/watch?v=gmTIXdDUy8sPAGE 43 ARTISTRY INTENSIVE SKINCARE: https://www.youtube.com/watch?v=txwHhk2wWD0&t=3sPAGE 55 ARTISTRY COLOUR: https://www.youtube.com/watch?v=QKZHbZ9H0rc PAGE 91 ARTISTRY LIGHT UP LIP GLOSS: https://www.youtube.com/watch?v=dx3zgMh7UK8

PAGE 101 ARTISTRY FLORA CHIC: https://www.youtube.com/watch?v=gZ8tJA1v4DcPAGE 115 G&H BRAND: https://youtu.be/JzEf7lYJK0IPAGE 127 GLISTER KIDS: https://www.youtube.com/watch?v=n8JGPBOM5EQ

PAGE 129 SATINIQUE BRAND: https://www.youtube.com/watch?v=ZGIzgXHRWUE&t=2sPAGE 131 SATINIQUE SMOOTH MOISTURE EDUCATION: https://www.youtube.com/watch?v=hyl4fcUvFHsPAGE 141 SATINIQUE PRODUCTS: https://www.youtube.com/watch?v=-Gx1fJkBN4oPAGE 143 HYMM BRAND: https://youtu.be/TtFRe9yNkCcPAGE 151 WHY SUPPLEMENT: https://www.youtube.com/watch?v=FhZf9_o94BU&t=11s PAGE 151 WHY PHYTONUTRIENTS: https://www.youtube.com/watch?v=EWNnCt87mGQPAGE 151 WHY NUTRILITE: https://www.youtube.com/watch?v=eE0VY-JsuPc&t=4sPAGE 209 AMWAY HOME PRODUCTS: https://www.youtube.com/watch?v=8k9aEJlT6G0PAGE 249 ESPRING: https://www.youtube.com/watch?v=d2FS1A6Hxl8

SOCIAL MEDIAFACEBOOK: https://www.facebook.com/amwaysouthafrica

TWITTER: https://twitter.com/AmwaySAtweets

INSTAGRAM: https://www.instagram.com/amwaysouthafrica/

YOUTUBE: https://www.youtube.com/channel/UCf9kVo66lFaLg3QSk_Aa0WA

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HOW DOES IT WORK?

1 PRODUCT BROCHUR E

Get the Amway™ Product Brochure on your mobile dev ice.

1. GO TO:

2.DOWNLOAD:

3.DOWNLOADYOUR PRODUCT BROCHURE OR PRODUCT INFORMATION MANUALS.ALSOAVAILABLEOFFLINE.

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amway - business · 2019-03-27 · amway business owners (abos) ... 214070 espring™ customer...

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