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trends

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AMERICAN MOVING &

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ISSUE 1, 2012

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2012, Vol. 1 » INDUSTRY TRENDS 1

year four

This issue starts the fourth year of Industry Trends, a publication highlighting various aspects of the moving and storage industry from a data and statistical perspective.

AMSA focuses its attention on interstate moves, and we partner with numerous state associations that are focused on local and intrastate moves in their state. As a result, the data we collect also tends to emphasize interstate migration. We are open to suggestions, however, on how to obtain reliable data on local moves, along with any other types of reports you would like to see in future issues.

Much of the data included in this issue is from our year-end 2011 data study, so it covers the entire year, whereas other issues have partial year to date information or other types of data.

This time we set aside our standard practice of examining a particular region of the country to instead concentrate on a specific sector of the industry. Starting on page 10, we look at corporate moves. We will return to the regional reports for the next issue.

This edition also contains inbound/outbound reports, noting areas of the country with many moves in or out. Some regions are starting their recovery from the latest recession faster than others, and we see individuals moving to a different part of the country in an effort to improve their economic circumstances. Movers are a key element in migration.

Since home sales are so closely tied to the outlook for movers’ business, we will continue to report on the latest numbers in each issue. It looks like the light at the end of the tunnel is finally starting to come into closer focus, and we are hoping it will be bright.

Scott Michael

Vice President of Military and GovernmentRelations and Advisor to the President

2011 | Volume 3 | Number 2

2 shipment volume

3 population growth

4 attractive cities to do business

6 people on the move

8 existing home sales

9 new home sales

10 regional report

Published quarterly, Industry Trends providesan overview of current trends and businessactivity within the sector, and offers data onshipment volume, both aggregate andregional; demand factors; timing; inbound/outbound data; and market-specific trendsand outlooks. Most data is based oninformation submitted confidentially toAMSA by its members.

Industry Trends provides subscribers with themost comprehensive look at this $16.5billion industry available each quarter.

Industry Trends is published quarterly by theAmerican Moving & Storage Association.The publication is available on asubscription basis for $550 for non-members. Information provided in thispublication cannot be reproduced withoutthe express permission of AMSA. For moreinformation, contact Scott Michael, VicePresident of Military and GovernmentRelations and Advisor to the President, [email protected].

© AMSA, 2011

Issue 2 / 2011 ➤ INDUSTRY TRENDS 1

mid-atlantic reportindustrytrends

This issue highlights the Mid-Atlantic region. Asthe 2012 Presidential election starts to heat up,especially on the Republican side, a lot ofattention is focused on the nation’s capital. The

financial capital of the country, New York, is also in thenews as the economic suffering continues in most partsof the country. These two cities anchor a region that hasbeen very important for our country since before it wasa country. We find, starting on page 10, that it is reallytwo different regions, split between the two focal pointsof New York City and Washington, DC.

This issue also contains our normal update on ship-ment volume, which shows the moving and storage industry continuing to recover fromthe housing crisis of the last decade. Unfortunately, the recovery is a lot slower than thefall was, so it will take time for a return to the good old days.

For movers seeking greener pastures, we take a look at attractive cities to do business in,from a variety of perspectives. We also review inbound/outbound data for states and re-gions, to pinpoint imbalances in the traffic flow. The housing market is always of interestto our industry, as it has a direct impact on the economic condition of movers.

This issue is being transmitted to the membership electronically, as we seek to cut pro-duction times and get the publication into your hands. We plan to split distribution be-tween paper and electronic issues and welcome your feedback on both the deliverymethodology and for content suggestions for future issues.

Scott Michael

Vice President of Military and Government Relations and Advisor to the President

2012 | Volume 1

2 shipment volume

3 shipment summary

4 regional shipments

5 timing of moves

6 inbound/outbound report

8 existing home sales

9 new home sales

10 corporate spotlight

Published quarterly, Industry Trends provides an overview of current trends and business activity within the sector, and offers data on shipment volume, both aggregate and regional; demand factors; timing; inbound/outbound data; and market-specific trends and outlooks. Most data is based on information submitted confidentially to AMSA by its members.

Industry Trends provides subscribers with the most comprehensive look at this $12.6 billion industry available each quarter. Industry Trends is published quarterly by the American Moving & Storage Association. The publication is available on a subscription basis for $550 for nonmembers. Information provided in this publication cannot be reproduced without the express permission of AMSA. For more information, contact Scott Michael, Vice President of Military and Government Relations and Advisor to the President, at [email protected].

© AMSA, 2012

industry trends

This issue was designed by The YGS Group, AMSA’s new publishing partner.

Interested in Advertising? Contact [email protected]


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Acomparison of household goods shipment volume for the past three years, based on AMSA data studies, shows that in 2011,

total household goods traffic was up 1% from 2010. That is less of an increase than the 5.1% that was reported for 2010 versus 2009, but it reflects a continuation of the upward growth.

It is important to note that the overall shipment volume increased in 2011 while the total number of movers decreased during 2007-2011. According to a recent report by the Moving and Storage Institute, mover employees decreased 19% and the number of independent contractors fell 31% from 2007-2011.

Corporate shipments continue to lead the way, up 6.6% over 2010, following a 10% increase in that sector in 2010. Government shipments, including military, were down in

2011 over 2010, for the third consecutive year. These sectors had held fairly steady several years ago as the private sector moves plummeted. The decline in military business could reflect carriers focusing more on the rebounding commercial sectors. Some of the decline in GSA moves can be attributed to agencies using relocation companies as middle men, causing their moves to be booked with the mover as something other than a GSA move, but government budget cutbacks are also playing a role here.

2012 is looking like a better year so far, with most sectors improving from the same period in 2011. For March, military shipments were leading the way, as DOD gets a head start on the summer peak moving season. GSA continues to be down significantly, and the corporate and individual shipper segments of the business are up about 3%.

shipment volume2011 up slightly over past years

Traffic Type 2011 vs. 2010 2010 vs. 2009 2009 vs. 2008

Corporate Account - NAC 6.6% 10.2% -26.7%

Private Transferee - COD 0.1% 5.6% -11.1%

General Services Admin - GSA -15.9% -4.6% -0.5%

Military -4.2% -1.6% -1.9%

Total HHG Traffic 1.0% 5.1% -14.7%

Source: AMSA Data Studies

Shipment Volume Comparisonbased on pickup date

worst year

average year

best year

CorporateAccount - NAC 2.8%

PrivateTransferee - COD 3.3%

General Services Admin - GSA -14.7%

Military 6.9%

Total HHG Traffic 3.7%


Segment Snapshot Mar 12 vs Mar 11


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detailed shipment summaryTotal shipments down 30% 2001-2011

T he 2011 shipment summary shows a significant decrease in both corporate (NAC) and individual (COD) shipments over the past five years. COD shipments dropped from 44% of the total in 2006 to

only 39% of total household goods shipments, while NAC shipments continue to account for about 37% of all moves. Military shipments held steady at about 110,000 shipments reported by the carriers in this study, but the decline in other traffic types brought the percentage of military shipments from 17% to 23%.

From 2001 to 2006, there was very little change in the total number of COD shipments, from 300,000 to 280,000. In those years, the big story was the drop in corporate account shipments, from 300,000 to about 240,000. In fact, back in 2001, account shipments made up 42% of the total,

almost as high as COD customers.After increasing across the board from 2001 to 2006,

average weight has fallen in 2011 for all traffic types. In the corporate sector, the decline in weight has fallen even below 2001 levels. Overall, average weight is down 6% from 2006 and 2% below 2001 levels.

By contrast, average distance appears to be increasing, although a closer look at the numbers indicates that military shipments are the only ones with larger average miles. The overall increase, like the overall decline in shipment weight, is largely a product of the increased role played by military shipments as a share of the total market.

The total number of shipments is down almost 30% over the past decade, with almost all of that drop (26%) occurring in the past six years.

2011 2006 2001#

shipmentsshipments % of total

avg. weight

avg. miles

# shipments

shipments % of total

avg. weight

avg. miles

# shipments

shipments % of total

avg. weight

avg. miles

Corporate Account -

NAC185,605 37.0% 9,214 1,102 241,326 37.8% 9,819 1,116 297,220 42.4% 9,432 1,090

Private Transferee -

COD193,909 38.7% 6,964 1,230 280,190 43.9% 7,452 1,221 300,030 42.8% 6,722 1,250

Military 113,463 22.6% 6,656 1,292 106,151 16.6% 6,668 1,248 94,527 13.5% 6,361 1,225

General Services

Admin - GSA8,499 1.7% 8,024 1,025 10,633 1.7% 9,380 1,047 9,928 1.4% 8,017 1,165

Total HHG Traffic 501,476 100.0% 7,709 1,195 638,300 100.0% 8,197 1,185 701,705 100.0% 7,840 1,178


Shipment Summary


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The 2011 report of shipment weights by region shows that New England has the lightest shipments on average, with the Great Lakes surpassing the Mid-Atlantic region for the largest shipment average weights. The

Great Lakes still has the largest average weights for corporate shipments, although it has dropped below 10,000 pounds. The

Southwest leads with the heaviest COD shipments, as it also did three years ago. The Mid-Atlantic region boasts heavier Military and GSA shipments than other regions, presumably due to a concentration of high-ranking officers and staffers in the Washington DC metropolitan area, hosting the nation’s capital and the military headquarters at the Pentagon.

regional shipment informationHeaviest shipments in great lakes region

Regional Shipment Informationaverage shipment weights (in pounds) by region comparing 2011 to 2008

2011New

EnglandMid-Atlantic Great Lakes Central Southeast Southwest West Average

Corporate Account - NAC 7,916 8,050 9,725 7,662 9,050 9,258 7,723 8,483

Private Transferee - COD 6,193 6,874 6,830 6,966 7,131 7,200 6,848 6,863

General Services Admin - GSA 6,035 6,911 6,429 6,686 6,493 6,158 6,003 6,388

Military 6,184 7,049 6,414 6,958 6,527 6,172 6,201 6,501

Total 1st Proviso Traffic 6,582 7,221 7,350 7,068 7,300 7,197 6,694 7,059

2008New

EnglandMid-Atlantic

Great Lakes

Central Southeast Southwest West Average

Corporate Account - NAC 8,352 8,616 10,022 8,709 9,138 9,376 7,648 8,837

Private Transferee - COD 6,168 7,024 6,756 7,043 6,794 7,238 6,908 6,847

General Services Admin - GSA 6,025 7,285 6,246 6,650 6,406 6,031 6,065 6,387

Military 6,029 7,213 6,137 6,696 6,351 6,116 6,027 6,367

Total 1st Proviso Traffic 6,644 7,535 7,290 7,275 7,172 7,190 6,662 7,110



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In 2011, June continued to be the most popular month to move, with 11.9% of moves picked up that month. August was a close second at 11.6%. February continued to be the slowest month, down to only 5.7% of the moves in

the year, as there are fewer possible dates in that month as well as winter doldrums. Overall, volume was spread out better throughout the year last year, compared to previous years, like

2009 when over 13% of the moves occurred in June. The flattening of the volume in the peak months may have been a result of the capacity limits hit last summer. September continued to be strong, with 8.8% of the moves that month, higher than the May numbers, as more moves got pushed back later in the year. In a typical year, 52% of total move volume is handled between May 1 and September 30.

timing of movesJune still most popular month to move

Shipments Picked Up by Monthcomparison of years 2003-2011

15%

13%

11%

9%

7%

5%

3%

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC


KEY200320052007

20092011


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Myrtle Beach, SC and Monmouth, NJ are the most unbalanced markets in AMSA’s data studies for 2011, with 68% of Myrtle Beach’s shipments inbound and 69% of Monmouth’s going

outbound. Chattanooga, TN had the heaviest inbound shipments on average for the second year in a row (9,265 lbs.). Racine, WI, just south of Milwaukee, had the heaviest outbound shipments (9,374 lbs.).

Many of the locations on these lists are relatively small in size, with few shipments each year, but Charlotte, NC, Austin, TX,

and San Jose, CA are all sizeable areas with significant numbers of inbound shipments headed to these growing towns. The two largest cities on the outbound list are suburbs of NewYork, on Long Island and across the river in New Jersey.

The outbound list is dominated by rust belt cities, with three from New York and two each from New Jersey and Michigan. The inbound cities are generally found in the South and West, including three from Texas and two from Florida, California, Colorado, and North Carolina.

inbound/outbound informationNorthern residents move south and west

2011 Inbound and Outbound Markets

Inbound CitiesAverage

Weight InAverage

Weight OutTotal

Shipments%

InboundOutbound Cities

Average Weight In

Average Weight Out

Total Shipments

% Outbound

Myrtle Beach, SC 7,949 6,978 798 68.2% Monmouth, NJ 7,072 7,970 2,479 69.3%

Fort Myers, FL 6,199 6,324 2,471 67.9% Flint, MI 7,301 8,411 485 69.1%

Punta Gorda, FL 6,756 6,084 443 66.6% Pine Bluff, AR 9,241 8,836 51 68.6%

San Jose, CA 5,579 6,577 6,195 65.6% Nassau, NY 5,844 6,648 4,125 68.3%

Wilmington, NC 7,916 7,829 1,295 65.6% Lafayette, IN 9,000 6,967 775 68.3%

Chattanooga, TN 9,265 8,984 1,270 63.0% Utica, NY 7,873 6,484 466 67.6%

Pueblo, CO 6,407 7,065 448 62.1% Topeka, KS 9,420 7,329 591 67.3%

Odessa, TX 8,389 9,597 476 61.3% Sharon, PA 8,101 6,315 117 66.7%

Fort Collins, CO 8,592 7,586 1,344 61.2% Champaign, IL 7,022 6,807 936 66.6%

Sherman, TX 8,503 9,905 118 61.0% Lewiston, ME 5,048 5,793 215 66.0%

Charlotte, NC 8,151 7,513 7,722 61.0% Lansing, MI 7,314 6,711 999 65.7%

San Luis Obispo, CA 7,360 6,940 593 60.5% Vineland, NJ 5,924 7,262 86 65.1%

Austin, TX 7,709 7,481 6,881 60.5% Binghamton,

NY 6,860 7,399 490 64.9%

Hagerstown, MD 5,033 4,895 1,160 60.0% Racine, WI 7,966 9,374 284 63.7%

Medford, OR 7,865 8,106 556 59.5% Altoona, PA 7,251 6,836 159 63.5%



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When only the 25 highest volume metropolitan areas are analyzed, Baltimore and Tampa have more shipments inbound now compared to an outbound flow five years ago. Chicago and

Detroit are the most heavily outbound metropolitan areas, with 59% of the shipments headed outbound in 2011. Charlotte

and Portland are the most heavily inbound locations on the list for 2011, at 61% and 59%. Charlotte and Detroit also headed the 2006 lists. While it has fewer shipments, Chicago has moved from fourth to second in total shipments, while San Diego moved from eighth to fifth, switching places with its neighbor to the north, Los Angeles.

inbound/outbound informationMetro area rankings

Inbound and Outbound Shipments in Top Metro Areas

Highest Volume Cities2011 Total Shipments

2011 Shipments %

Inbound

2011 Shipments %

Outbound

2006 Total Shipments

2006 Shipments %

Inbound

2006 Shipments %

Outbound

Washington, DC 32,370 54.2% 45.8% 41,906 50.0% 50.0%

Chicago, IL 19,244 40.8% 59.2% 22,792 45.8% 54.2%

Phoenix, AZ 18,587 53.1% 46.9% 26,450 55.8% 44.2%

Atlanta, GA 18,379 49.6% 50.4% 25,308 57.8% 42.2%

San Diego, CA 15,997 48.3% 51.7% 17,541 47.8% 52.2%

Seattle, WA 15,708 54.1% 45.9% 20,448 58.4% 41.6%

Houston, TX 14,561 57.0% 43.0% 17,422 58.8% 41.2%

Los Angeles, CA 14,371 48.9% 51.1% 21,201 40.5% 59.5%

Dallas, TX 14,322 58.4% 41.6% 19,014 59.2% 40.8%

New York, NY 13,294 44.5% 55.5% 16,078 44.5% 55.5%

Boston, MA 13,052 46.9% 53.1% 15,708 44.6% 55.4%

Denver, CO 12,494 55.1% 44.9% 15,240 56.1% 43.9%

Philadelphia, PA 12,356 43.3% 56.7% 15,494 45.2% 54.8%

Norfolk, VA 11,625 50.2% 49.8% 16,111 51.4% 48.6%

Minneapolis, MN 10,846 47.6% 52.4% 13,720 50.6% 49.4%

Tampa, FL 10,244 52.7% 47.3% 14,406 46.8% 53.2%

Baltimore, MD 9,771 52.0% 48.0% 12,092 42.9% 57.1%

Detroit, MI 9,204 41.0% 59.0% 11,911 33.4% 66.6%

San Antonio, TX 8,771 58.3% 41.7% 10,501 61.0% 39.0%

St Louis, MO 8,706 43.7% 56.3% 11,104 47.4% 52.6%

Las Vegas, NV 8,589 52.4% 47.6% 12,994 55.8% 44.2%

Portland, OR 8,187 58.6% 41.4% 11,068 59.7% 40.3%

Anaheim, CA 7,778 46.0% 54.0% 11,300 37.2% 62.8%

Charlotte, NC 7,722 61.0% 39.0% 11,699 67.8% 32.2%

Raleigh, NC 7,690 55.2% 44.8% 10,823 61.0% 39.0%



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The National Association of REALTORS® reports that sales of existing homes increased 1.7% in 2011, after a 3.5% drop in 2010. Sales for the month of April were strong, up 10% over the previous April. At this rate, the

total sales for 2011 would be significantly higher than any of the past few years. Sales were only up 3.4% from March, as we have had several good months in a row.

The Northeast and Midwest regions are showing the largest increases compared to last year, and sales in the Northeast were up 21% from March. Prices were up the most in the West region,

up 16% from last April. If prices are finally headed upwards, that could spur homebuyers to get off the sidelines and purchase a home before the prices go higher. Increased prices also reduce the number of homeowners who are unable to sell due to large loan balances.

These numbers are for all home sales, to include condo and co-op sales in addition to the traditional single-family sales. The last issue of Industry Trends looked at only single-family homes, which make up the bulk of total sales.

existing home salesSales looking strong

Snapshot of Existing Home Sales (2009 - April 2012)

Number of Existing Sales US Northeast Midwest South West

2009 4,340,000 590,000 980,000 1,640,000 1,130,000

2010 4,190,000 570,000 910,000 1,630,000 1,080,000

2011 4,260,000 540,000 910,000 1,680,000 1,130,000

Annual based on April 2012 4,260,000 620,000 1,030,000 1,790,000 1,180,000

April 12 vs March 12 3.4% 5.1% 1.0% 3.5% 4.4%

April 12 vs April 11 10% 19.2% 14.4% 6.5% 7.3%

April 12 Raw Numbers 400,000 52,000 89,000 155,000 104,000

April 12 vs March 12 11.1% 20.9% 8.5% 10.7% 9.5%

Median Sales Price US Northeast Midwest South West

Actual April 12 $177,400 $256,600 $141,400 $153,400 $221,700

April 12 vs April 11 10.1% 8.8% 7.4% 8.0% 15.9%

Source: National Association of REALTORS®


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The US Census reported that sales of new homes in the first quarter of 2012 increased 16% over the first quarter of 2011. This was the second-best quarter out of the last seven, and with warmer weather, the

second quarter of 2012 should be even better for home sales.The cost of the home also factors into the purchaser’s

decision to hire a professional mover, with higher-cost

homes being more likely to see a moving van parked in front. New home sales in the over $750,000 category were the brightest spot in the quarter, up 52% from the previous year. Homes of that size are also more likely to have lots of furniture, thus increasing the weight of the move. The only category to see a decrease from the same quarter of the previous year was homes between $500,000 and $750,000.

new home salesSales up 16% 1st Q 2012


Number of New Houses Sold (Quarterly, 2010-2012)

New Houses Sold by Price Range

100000

90000

80000

70000

60000

40000

20000

20000

01st Q 2nd Q 3rd Q 4th Q 1st Q 2nd Q 3rd Q 4th Q 1st Q

Source: US Census

NEW

HO

ME

SALE

S

2010 2011 2012

Period Under

$125,000

$125,000 to

$149,999

$150,000 to

$199,999

$200,000 to

$249,999

$250,000 to

$299,999

$300,000 to

$399,999

$400,000 to

$499,999

$500,000 to

$749,999

$750,000 and over

4th Qtr 2011 5,707 7,000 16,728 14,185 8,995 10,042 4,378 3,235 1,462

1st Qtr 2012 5,489 7,892 17,198 16,242 11,471 11,978 7,148 3,725 1,622

1st Qtr 2012 vs. 1st Qtr 2011

30.9% 5.8% 11.2% 15.8% 36.9% -6.6% 3.9% -13.8% 52.2%

Source: US Census


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During the last few years, the main bright spot for the moving and storage industry has been the Corporate relocation sector, defined

as shipments where a company is paying the mover directly for the moving costs of their employees. Corporate moves tend to be executive level employees, where the company has an on-going contract with the mover and expects top-level service in return for repeat business. The table at right shows the average cost of this service.

The chart below looks at the weight of each shipment, sorted by category. Military shipments are more common in the under 2,000 pound category, but the largest grouping, from 2,000 to 4,000 pounds, has the highest percentage of corporate moves. Corporate moves are also most common from 12,000 to 18,000 pounds, which is well above the average size for all customers.

The Worldwide ERC®, the workforce mobility association, represents many of the companies who hire movers, as well as movers and other service providers involved with a relocation. The organization estimates their members relocate 216,143 employees within the US each year. Of the 216,143, approximately 1/3 are new hires (77,811) and 2/3 are current employees (138,332). 38% (82,134) are homeowners and 62% (134,009) are renters.

As shown on the next page, corporate moves are heavily weighted to the summer months, with over 13% picking up in June last year, and July and August closely behind. The dropoff was rapid, with corporate being the slowest segment in September and May, on the shoulder of the summer peak. February is the slowest month for all sectors. As noted earlier, military moves were much more evenly distributed last year than in the past, causing their line to be flatter than the other sectors.

spotlight on corporateSector has been leading recovery

Average Cost of Corporate Household GoodsShipment

2010 $12,230

2009 $11,900

2007 $11,680

2006 $10,342

2005 $9,514

2004 $10,387

2003 $9,745

2002 $9,658

Source: Worldwide ERC®

Distribution of Weight of Corporate Shipments Versus Other Shipments

30%

25%

20%

15%

10%

5%

0%0-2K 2-4K 4-6K 6-8K 8-10K 10-12K 12-14K 14-16K 16-18K 18K+


CorporateIndividual

Military


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Like military moves, corporate moves are concentrated in certain communities with a strong corporate presence of multi-location companies. Lafayette, Indiana had nearly 62% of their moves in the corporate sector, followed closely by Fayetteville, Arkansas, which includes the nearby headquarters of Walmart.

The top states by percentage of corporate moves are Indiana, Iowa, Minnesota, Arkansas, and Ohio, along with Wisconsin, Michigan, Utah, Illinois, and Massachusetts. Only Indiana had more than 50% of their moves in the corporate area. By sheer number of moves, Chicago, Washington, DC, Atlanta, Houston, and Boston are the largest metropolitan areas for corporate moving, followed by Phoenix, New York, Los Angeles, Seattle, and Dallas.

One challenge with looking at the

corporate sector is the recent use of lump sum reimbursements for employees, rather than direct payments to the mover. Under the lump sum scenario, the relocating employee is given a sum of money and told to hire their own mover, or move themselves. As a result, these moves are booked with movers and look just like an individual move. They appear in our statistics as individual moves, not corporate moves, because the mover doesn’t know that the employee is being reimbursed. A study by Atlas Van Lines found that lump sum payments have increased from about 30% five years ago to over 50%, especially for new hires, as shown on the next page.

Looking to the future, companies are expecting that the improved economic conditions will result in a continued increase in the number of corporate moves, although

Top Outbound Corporate Markets by Percentage

Lafayette, IN 61.6%

Fayetteville, AR 61.0%

Provo, UT 58.2%

Brazoria, TX 58.1%

Richland, WA 57.8%

Jersey City, NJ 57.8%

Baton Rouge, LA 57.1%

Bloomington, IN 56.8%

Birmingham, AL 56.7%

Benton Harbor, MI 56.4%

All US 34.3%


Timing of Corporate Moves Compared to Other Sectors

15%

13%

11%

9%

7%

5%

3%

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC


KEY Corporate Individual Military

...continued


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the percentage suggesting a decrease in future moves is growing from the last time that question was asked. The percentage projecting an increase is also down from the previous three surveys done by Worldwide ERC in the chart below.

These same companies also project more employees will be given temporary assignments in lieu of relocating for a new job. This could result in the employee using temporary quarters or a hotel, rather than moving to the new location, or it could result in smaller size moves if they leave much of their furniture behind.

The corporate sector has been an important one for the moving industry for years, and we expect it to continue to be a strong source of business for movers in the years to come.

...continued

Do you anticipate more temporary assignments in lieu of relocations?

OCT 2011

significant increase 20%

somewhat increase 35%

about the same 40%

somewhat decrease 5%

significant decrease 0%

Source: Worldwide ERC ®

Do you anticipate the number of current employee moves will increase?

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%OCT 2011 MAY 2011 OCT 2010 MAY 2010

Source: Worldwide ERC ®

significant increasesomewhat increase

about the samesomewhat decreasesignificant decrease

Lump Sum Reimbursement

60%

50%

40%

30%

20%

10%

0%2007 2008 2009 2010 2011 2012

Source: Atlas Corporate Relocation Study

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