amplify your effectiveness with the five-minute coach
TRANSCRIPT
Amplify Your Effectiveness withThe Five-Minute CoachPortia TungAgile Coach, Storyteller, Enterprise Gardener
Blog: www.selfishprogramming.orgBook: The Dream Team Nightmare published by Pragmatic Bookshelf
Coaching is like...
What would you like to have happen in this session?
Amplify Your Effectiveness with The Five Minute Coach
• Learn about the 5 stages of The Five-Minute Coach by Lynne Cooper and Mariette Castellino
• Gain practical coaching experience in applying the approach
• Receive coaching on a problem/outcome of your choice
What would you like to be coached on?
What would you like to think about?What more do you want to think or feel
or say?
Thinking Out Loud technique by Nancy Kline, author of Time to Think
What just happened?
What is The Five Minute Coach approach?
The Five-Minute Coach Approach
1. Identify an outcome
2. Choose the best outcome
3. Discover more about the outcome
4. Action plan
5. Motivate to act
Creating an outcome the coachee desires or wants
Generating action
© The Five-Minute Coach by Lynne Cooper and Mariette Castellino
The Five-Minute Coach Principles
1. Stick with the process
2. The coachee has all the answers
3. Ownership is with the coachee
4. You drive the coaching
5. You create and manage the setting
© The Five-Minute Coach by Lynne Cooper and Mariette Castellino
What would you like to be coached on?
Step 1: Identify the outcomeAnd what would you like to have
happen?
Step 2: Choose the best outcomeAnd when [outcome], then what
happens?
Step 3: Discover more about the outcomeAnd when [new outcome],
what kind of [word/phrase from outcome]?
Step 4: Action planAnd what needs to happen for [final
outcome]?
Step 5: Motivate to actAnd when [first thing], then what
happens?
What did you get out of this session?
Amplify Your Effectiveness with The Five Minute Coach
• Learned about the 5 stages of The Five-Minute Coach by Lynne Cooper and Mariette Castellino
• Gained practical coaching experience in applying the approach
• Received coaching on a problem/outcome of your choice
The Five-Minute Coach Approach
1. Identify an outcome
2. Choose the best outcome
3. Discover more about the outcome
4. Action plan
5. Motivate to act
Creating an outcome the coachee desires or wants
Generating action
© The Five-Minute Coach by Lynne Cooper and Mariette Castellino
The Five-Minute Coach Principles
1. Stick with the process
2. The coachee has all the answers
3. Ownership is with the coachee
4. You drive the coaching
5. You create and manage the setting
© The Five-Minute Coach by Lynne Cooper and Mariette Castellino
Clean Coaching Tip: from Marian Way, author of Clean Approaches for Coaches
“Set aside your own ideas, advice and suggestions and trust that your client really does have all the resources they need to solve their own problems and achieve their own desired outcomes”
Recommended Resources• The Five Minute Coach by Lynne Cooper and
Mariette Castellino
• Clean Approaches for Coaches by Marian Way
• Clean Language: Revealing Metaphors and Opening Minds by Wendy Sullivan
• Time to Think by Nancy Kline
• Free 2-day coaching course from The Coaching Academy http://www.the-coaching-academy.com
Thank you for listening
Agile Coach, Storyteller & Founder of The School of PlayBlog: www.selfishprogramming.org | Twitter: @portiatung
Project: www.theschoolofplay.org | @tsoplay
Appendix A:Handout for The Five-Minute Coach ExercisePrint two slides as a single double-sided A5
Opening Scene – Session Intro
Coach: And where would you like to sit?Coachee: (Chooses a place and sits down)Coach: And where would you like me to sit?Coachee: (Chooses a place and coach sits down)
Coach: In this type of coaching:• I’ll help you to explore an issue, work out what you want and how you’ll achieve it• I won’t offer suggestions• I won’t comment on anything you say• I won’t answer any questions you have once we’ve started• I may not look at you much• I’ll take notes and hand them to you at the end
Overall, it won’t be like a normal conversation. Everything you share with me will be confidential unless it’s illegal or unsafe.
Any questions before we start?
© The Five-Minute Coach by Lynne Cooper and Mariette CastellinoFormat adapted as stage directions by Portia Tung
© The Five-Minute Coach by Lynne Cooper and Mariette Castellino
Stage Questions
1. Identify an outcome And what would you like to have happen?
2. Choose the best outcome
And when [outcome in coachee’s words], then what happens?And when [last answer], then what happens?(Repeat question, with each answer, until no new answers emerge)And [outcome] and [recap all answers], what are you drawn to most?
3. Discover more about the outcome
And when [new outcome], what kind of [word or phrase from outcome]?And when [last answer], is there anything else about [same word or phrase]?And when [last answer], where is/are [same word or phrase]?And when [last answer], whereabouts [last answer]?And [last answer]. Given what you now know, what would you like to have happen?
4. Action plan And what needs to happen for [final outcome]?And is there anything else that needs to happen for [final outcome]?(Repeat question until you hear first ‘no’)And [final outcome and recap every action point]. And is there anything else that needs to happen for [final outcome]?(Repeat question until you hear second ‘no’)And [final outcome and recap every actionpoint], and what needs to happen first?And can [previous answer]?
5. Motivate to act And when [first thing], then what happens?And when [last answer], then what happens?(Repeat until coachee is in a positive state and seems keen to act.)And is that a good place to stop?(Hand over notes)
The 5 Stages of The Five-Minute Coach Framework
Appendix B:What is coaching?Differences between consulting, mentoring and coaching
Consulting
Mentoring Coaching
Solve a problem for someone
Offering guidance/advice
Asking questions
Input/ownership from facilitator
Input/ownership from client
Directive approach Non-directive approach