www.tera.train-emst.com emst@ecsorl.com 330.998.6637 (office) 443.404.1879 (cell) emst@ecsorl.com...

www.tera.train-emst.com

emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)

www.tera.train-emst.com

emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)

What is TERA?What is TERA?A simulation that allows your staff to respond to and visualize the impact of their actions in a disaster that may affect your normal operations. Transportation version of the Emergency Management Staff

Trainer (EMST) Developed by Engineering & Computer Simulations, Inc. Created under the Cooperative Research Program (TCRP) Project

A-36, Command-Level Decision Making for Transit Emergency Managers.

Sponsored by the National Cooperative Highway Research Program 20-59, Surface Transportation Security Research.

Cost BenefitCost Benefit

EMST Facilitated Exercise – Limited planning (soft cost) and resources (hard cost) Provided Scenarios with

inject tailoring – 0 to 10 hours

1-2 support staff; System tracks task completion

Send injects through system Web-based; can be

geographically distributed if participants can’t travel

POC must perform system check (~2 hours)

Participants can rerun/reuse on their own (individual or small team)

3

Traditional Exercise - Extensive planning (soft cost) and resources (hard cost)

Injects from scratch – 10s to 100s of hours

Larger support staff; Observer/Controllers needed to track task completion

Need runners for injects Participants are in one

location No system check needed One time event

The SuperMemo Model - By: Piotr WozniakThe SuperMemo Model - By: Piotr Wozniak

Long-term memory = Retrievability + Stability

Training BenefitTraining Benefit

Individual Exercises Turnkey exercises can be run any time, anywhere – even at home Trainees’ time is the only cost Repeatable to sustain “brain muscle memory” and retention Assists in properly acquainting, training, or refreshing new personnel

on plans and procedures.

Small Team Exercises Can be run at the same site or geographically distributed Easy for users to set up and run Trainees’ time is the only cost Assists in properly acquainting, training, or refreshing new personnel

on plans and procedures.

Large Team Exercises Establishes interaction and collaboration – Transit Agencies and DOT

work in one training environment Train-the-Trainer course and Scenario Builder course allow states to

tailor scenarios and run exercises without contractor support

04/19/23 EMST PMR 5

Who does TERA train?Who does TERA train?TERA trains Emergency Operations StaffTERA takes the main training roles from the Incident Command System Command Operations Planning Finance/Administration Logistics Public Information

Scenarios are available for Transit Agencies Department of Transportation Rail Airports

How Can TERA Help You?How Can TERA Help You?

Features Benefits

Web-Based Training Platform - No software download (uses Flash Player)

- Cost effective and repeatable- Wide variety of participants in a

larger geographical area

Integrated Geo-Specific Mapping and Communication Tools

- Select incident/training location- Select training scenario

Customized - Tailored for specific organizations, facilities, and plans with Scenario Builder

Objective and Automated Performance Analysis

- Doctrine based training objectives- Provides real time feedback- Automatically captures trainees’

performance and lessons learned

On-Site Facilitation and Subject Matter Expert Support

- Proctored training events, train-the-trainer instruction and technical support

- NCHRP is providing FREE exercises!

“Conduct doctrinal training to standard every single time – regardless of the location.”

TERA Account SetupTERA Account Setup

www.tera.train-emst.com Request account Put “TERA webinar” in

“How did you hear about TERA” box

Use .gov email for expedited approval

Find OutFind Out

TERA Brochure

TERA Tutorial

TERA MenusTERA Menus

Information Guides and User Manuals

TERA Tutorials and Job Skill

Tutorials

Individual Exercises

Group Exercises

Previous Exercise Storage

and Account Settings

FAQFeedback

Home

Individual TrainingIndividual Training

Individual TrainingIndividual Training

Click

Scenario A Tour of the Interface Active Shooter Blackout Earthquake Hazmat Hurricane Riverine Flood

Role (might change per scenario) DOT Representative Emergency Manager Logistics Coordinator Operations Coordinator Planning Coordinator Public Information Officer TRB Law Enforcement

Individual Training New Exercise Individual Training New Exercise Cont.Cont.

Location of Incident– County or City

Location of Incident - State

Skill Level Novice Intermediate Expert

Documentation Documentation Scenario Specific Documentation

Tasks by Accessed Capability

Inject timeline for scenario

Tasks by Roles

Customization WizardCustomization Wizard

Customization Wizard(Scenario specific customization wizard)

Customization WizardCustomization Wizard

Click Begin Exercise

Proceed to ExerciseProceed to Exercise

Click

TERA InterfaceTERA Interface

Help and Settings

Controls

Exercise Timeline and Progress Bar

Receive and respond to messages and communication

Tasks How to complete task

Your Role

Timeline Segment

CurrentProgress

News updates

Phone

Play

Exit

Complete TasksComplete Tasks

Click Tasks How

Bulletin BoardBulletin Board

Different Documents

EmailEmail

Email Templates(scripted messages)

Delete Recipient

FormsForms

MapMap

RaSOR-EM Quick Reference Guide

ExitExit

AARAAR

Tasks

Individual task details

Exercise notes orIndividual task notes

Records Room – Exercise RecordsRecords Room – Exercise Records

Team

Individual

Staff and Multi-Organizational (Scalable) Training

Staff and Multi-Organizational (Scalable) Training

Staff Training Step 1Staff Training Step 1

Exercise Name(You have to name scenario before you can click next)

Organization

Scenario

Skill Level

Documentation(Same as Individual Training)

Staff Training – Scheduling – Step Staff Training – Scheduling – Step 22

State

County/City(Location of incident)

VOIP(Turn on if they have headsets.Disable to keep button from interface)

TV(Use Projector to save bandwidth, TV is about 1Mb per TV.)

Customization Wizard(Same as in Individual Training)

Date(Now or Future Time)

Staff Training – Host – Step 3Staff Training – Host – Step 3

Drag and Drop(Rule of thumb-No less then 2 &No more then 3)

By Name/Organization

Hosts have play/pause button.Host has to be running to run exercise.

Host can end exercise for everyone.

Staff Training – Roles – Step 4Staff Training – Roles – Step 4

Drag and Drop

Drag and Drop

By Name/Organization

Multiple Roles

Multiple Players

Staff Training – Step 5Staff Training – Step 5

Details

Email notice & Read Aheads(This goes to their real email)

Click to add another Organization

Staff Exercise ScheduledStaff Exercise Scheduled

Calendar Schedule – different Calendar Schedule – different viewsviews

Joining A Created Exercise Joining A Created Exercise

www.tera.train-emst.com

emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)

www.tera.train-emst.com

emst@ecsorl.com330.998.6637 (office)443.404.1879 (cell)