www.blbw.co.uk involving local smes as e-procurement suppliers

www.blbw.co.uk

Involving Local SMEs

as

E-Procurement Suppliers

www.blbw.co.uk

Case Study: Deverill Ltd

www.blbw.co.uk

Peter Beech-Allen

Head of ICT and Regional Collaboration

Business Link Berkshire and Wiltshire

5th June 2003

Involving Local SMEs

as

E-Procurement Suppliers

www.blbw.co.uk

Issues

•Business Link involvement

•Inclusive strategy

•Knowledge and Understanding

•Pilot Groups

•Case Studies and Exemplars

•Adoption and Development

www.blbw.co.uk

SBSSmall Business Service

•The SBS vision is to be the market leader for business support; inspiring, enthusing and engaging businesses to realise fully their local, national and international potential.

• our success is the delivery of a dynamic and flexible portfolio of support that matches the customer needs for tailor-made solutions.

www.blbw.co.uk

UK online for business

•To promote business competitiveness and productivity by:

• ensuring the UK is best place to trade electronically (our focus today is SW)

• enabling businesses to transform themselves and their performance through the use of e-technologies

www.blbw.co.uk

TMBTechnology Means Business:

• TMB is the industry standard for advisers and organisations providing business related ICT advice.

• Independent national standard endorsed by government

• Continuous professional development for advisers

• A nation-wide network of accredited advisers supporting SMEs

• A benchmark of good practice in the provision of ICT & business advice

www.blbw.co.uk

•Opt-in rather than Opt-out

•Plan for Stepped Adoption

•Train Your own Staff

•Common Language

•Common Medium

Inclusive Strategy

www.blbw.co.uk

PSA (TARGET 2) – DEVELOPING E-GOVERNMENT

To improve the general competitiveness of local

business by stimulating the use of e-procurement

and e-commerce by <local> based industries.

PSA Strategy

www.blbw.co.uk

• E-business involves a systemic understanding of people, process, organisation, culture and technology

• it involves changes in all these areas and these outcomes need to be congruent

• findings show undue focus on technology

if e-business is a 4 lap race, most SMEs are on lap 1

The Real Deal

www.blbw.co.uk

The e-business issues

CorporateStrategy

Contracts andContractors

Logisticsand Resources

MarketingStrategies

Communication

ValueEngineering

Technologiesand Tactics

CreativeProcesses

Customer Careand Support

Presentationand Utilisation

Legislationand Good Practice

Style andBranding

www.blbw.co.uk

•Hardware•PCs (capability, speed)•Connectivity (email, internet)

•Software•Office Suites (Lotus, MS Office)•Accounting (Sage, Quick-en/books, TAS)

•Infrastructure•Networks (LAN, WAN, VPN)

•Ability•Skills

•Resource•Personnel

•Support•External or Internal

Knowledge and Understanding

Of Your Suppliers

www.blbw.co.uk

The Journey

ICT ADVICE

Business Link

www.blbw.co.uk

•Research Supplier Base•Raise Awareness•Pilot

•Expand to Next/ALL Sectors of Supplier Base•Educate•Convert•Train•Live Run•Review Develop•Develop Review

Strategic Process

•Pick Test Group•Educate•Convert•Train•Run Live Pilot•Review and Develop

Representative Large Medium Small

Supplier Sectors Stationary Maintenance Capital Items

www.blbw.co.uk

Benefits of the Programme for the Suppliers

• Improved communication

• Improve customer service

• Reduced lead times for payment

• Reduced administration costs

• Support to plan/implement e-Business

• Etc, etc, etc

KEY are the benefits to Suppliers

www.blbw.co.uk

Commitment from the Suppliers

• Desire from the top to improve

• Drive to increase benefits from:

• Lean Supply Chain Management & e-Business

• No major disruption pending

• Commits resource to implementation

• Completes necessary support

• Works with their supply chain

• Willing to make change

www.blbw.co.uk

•Relevant Range

•Peer Groups

•Identified Benefits

•Warts and all

•Agreed Level of

Expectation

•Reference Sites

•Continuous Process

Case Studies and Exemplars

www.blbw.co.uk

Case Study: CDS Limited

www.blbw.co.uk

Helping to makeInformation and

Communication Technologies work harder for Businesses

Peter Beech-Allen

Head of ICT and Regional Collaboration

Business Link Berkshire and Wiltshire