work well the walton way joanne twist, deputy director of hr jean blevin, staff side lead 1

WORK WELL the WALTON WAY

JOANNE TWIST, Deputy Director of HR

JEAN BLEVIN, Staff Side Lead

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OVERVIEW

1. Key Drivers and Influences

2. Business case for Wellness

3. Our journey so far

4. Future sustainability

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KEY DRIVERS AND INFLUNCES BEHIND HEALTH & WELLBEING

•Dame Carol Black – Working for a Healthier Tomorrow

•Dr Steve Boorman – The Boorman Report

•NICE Audit

•QIPP

•NHS Constitution

•NHS Operating Framework

•The Trusts Patient Experience Strategy

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THE WIDER PICTURE – Cost to the National Purse

State : Benefits, forgone taxes, extra healthcare

Individuals: loss of income and cost of physical ill health

Employers: SSP/OSP, turnover, recruitment, occupational health, managing absence

Cost to economy c £15 billion

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WHAT PREVENTS PEOPLE FROM WORKING ?

•Common mental health•MSK•Chronic disease

Contributing factors:

•Organisation of work•Line management•Leadership

Indirect:

Lack of education and skills, deprivation, poverty, availability of work, individual outlook, resilience

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COST OF SICKNESS

Dame Carole Black, 2008:

£100 billion cost of ill health in the workplace due to 175 million working days lost every year

Dr Steve Boorman, 2009 – NHS Review

£10.3 million days lost per year, £1.7 billion.

A reduction of sickness by a third would benefit by 3.4 million working days equivalent to 14,900 extra WTE staff with an estimated savings of £555 million

Trust Sickness

• Sickness in January 2010 was at 7%

• Sickness as at the end of March 2012 4.2%

• Over target set of 4%

• However in comparison within the region 8 th best achieving Trust out of 30 Trusts

• Still using agency staff for specials, gaps in rotas etc but reduced spend on sickness cover

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PresenteeismAggressive Targets V Cost

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ALARMING HEALTH DATA

NHS Staff

• 87% of NHS staff do not meet the Chief Medical Officers recommendations for physical activity

• 25% of NHS staff are smokers

• Nearly 20% of NHS Employers drink more than 10 standards of alcohol per week

The British Public

• UK has the fastest obesity problem in Europe

• Three quarters of the adult population overweight and a quarter classed as obese 10.1 million adults clinically obese in the UK

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THE BUSINESS CASE FOR WELLNESS

•Reduction of substantive sickness costs

•Reduction of reduced errors, omissions and injury

•Improve job quality, staff engagement and team work

•Reduction in bank and agency costs to cover sickness

•Reduction in staff turnover and recruitment costs

•Staff become Champions for promoting healthy living to patients they care for and the public they engage with

•Increased in patient satisfaction and improve patient survey outcomes

•Enhanced organisational brand image and model employer

OUR JOURNEY

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REACTION

Activities which will be put in place to support staff with ill health and support a prompt return to work

PREVENTION

FIT FOR Work

Activities to promote and support healthy lifestyles

HEALTH WORKAvoid negative environments, job satisfaction, good management and leadership, clear roles, staff feeling valued

Monitoring and evaluation

Recording sickness, staff satisfaction, patient satisfaction, board reporting

STRATEGY DESIGN

Our Focus• Tackling Obesity

• Improving physical activity

• Health promotion advice

• Tackling drugs and alcohol

• Smoking cessation

• Training and leadership

• Staff Engagement

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Developing the Action PlanStaff engagement

Open days

Staff summits

H&WB Champions Virtual Group

Exec walk about

Back to the floor

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STAFF OPEN DAY MARCH 2012

Corporate Games 2012

17 Trusts involved

Over 400 staff took part in :

Touch rugby

Football

Rounders

Badminton

Netball

Athletics

Partnership working with local businesses, staff side, local sports college, community involvement, local health organisations, a huge success all led by the Walton Centre

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PHYSICAL H&WB TimetableMondays: Netball Club

Running Club

Circuit Training

Tuesday: Weight Management Programme

Wednesday: Zumba

Thursday: Pilates

Starting in May: Monday, Wednesday and Friday lunchtimes half hour intense:

“legs, bums and tums” and “bingo wings”

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STAFF FEEDBACKStaff Survey Results: top 4 rankings:

• Staff appraisals

• H&S training increased

• Impact of health and wellbeing initiatives increased and having positive effect on work performance

• Work pressures felt by staff low in comparison to other Trusts

Quotes from staff:

• “The classes are of a high standard”, “ the programmes have inspired me to join a gym”, “I have just turned 60 and I am now fitter and healthier than I have ever been”, “I think it is quite motivational for an employer to provide facilities like this”

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Julie McEnerney – My Story - food addict, take away junkie

Recognition/Awards

• IIP Good Practice Framework for H&WB, first Trust in the North to be awarded

• IIP accreditation for training

• NHS Employers Beacon Site

• Presented at NHS Employers Conference and had a market stand with the other beacon sites

• Sit on the LAB for local high school

• NHS Gold Award 20

SustainabilityContinue to implement and enhance the H&WB action plan

• Analysis staff survey results and build into divisional and Trust action plans

• Review accessibility of initiatives and venues

• Funding

• Review showering and catering facilities

• Monitoring of sickness and key HR KPIs: sickness, agency spend, turnover etc

• 2nd Corporate Games

• Workplace Well Being Charter accreditation

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“GOOD WORK”

Good work does not have to cost much. It can be achieved through:

• Good leadership

• Listening to staff

• Embedding the Walton Values

• Recognising and valuing staff contributions

“ Embedding health and wellbeing as part of the core business”22

“EXCELLENCE IN HEALTH AND WELLBEING”

Because everyone then benefits, staff, patients and the population we serve

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AIM