wong s.f. - primary care transformation

Post on 12-Jul-2015

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CARE IN THE COMMUNITY

A GERIATRICIAN’S PERSPECTIVE

Here & Now: Bridging the Primary Care Transformation

TrustExpectations

EncounterCommunication

ChallengesNegotiation

OutcomesTrust

SatisfactionAdherence

PatientBeliefs, fears, attitudes

Prior experience

DoctorBeliefs, fears, attitudes

Prior experienceEthical standards

Satisfaction with practice

Legal climate

ConsumerismDirect-to-patient-advertising

Access to medical information

Cost containment

TrustExpectations

EncounterCommunication

ChallengesNegotiation

OutcomesTrust

SatisfactionAdherence

PatientBeliefs, fears, attitudes

Prior experience

DoctorBeliefs, fears, attitudes

Prior experienceEthical standards

Satisfaction with practice

Subsidies

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