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Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Women Leaders and Resilience:
Perspectives from the C-Suite International Women’s Day 2010 Global Research Results
March 2010
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Research objectives
• Accenture’s global research study, “Women Leaders
and Resilience: Perspectives from the C-Suite,” was
conducted for release on International Women's Day
to help fuel the dialogue on key issues affecting
working women.
• The research sought to:
– Identify the value senior executives give to
resilience as a primary quality of leadership
– Better understand the actions organizations take to
develop women for leadership positions
1
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Methodology
• Accenture conducted a global online and telephone
survey of 524 senior executives from medium to large
companies in 20 countries
– Argentina, Australia, Brazil, Canada, China, France Germany,
India, Indonesia, Italy, Malaysia, Mexico, Netherlands, Nordics
[Denmark, Finland, Norway, Sweden], Singapore, South
Africa, Spain, Switzerland, the United Kingdom and the United
States
• The survey was conducted between November 2009
and mid-February 2010; the margin of error is +/-4%
2
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
COO (or equivalent)
8%
CFO (or equivalent)
26%Head of HR/Chief Talent Officer
1%
16%
14%
20%
15%0
Other
Chief Learning Officer (CLO)
CIO (or equivalent)
CEO (or equivalent)
Respondents’ profile
3
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Executive summary
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Resilience key to keeping a job
• More than two-thirds (71%) of corporate leaders around the
world report that resilience – the ability to overcome
challenges and turn them into opportunities – is very to
extremely important in determining whom to retain
• These leaders view women as slightly more resilient than
men
‒ 53% reported women are very to extremely resilient
‒ 51% reported men are very to extremely resilient
• And they are providing their female professionals with
programs to develop resilience
‒ 60% offer career enhancing assignments
‒ 40% are preparing women for senior management roles
5
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Women’s training programs intact
• Despite the economic downturn, many women’s
professional development programs remain intact
– 48% of respondents reported no changes to leadership programs for
women
– 48% did not alter coaching and mentoring programs for women
• Very few executives reported eliminating leadership
curricula, mentoring activities or leadership programs (cited
by just 3% each)
• Some executives report expanding their programs for
women
– 18% made moderate to extensive increases to leadership programs
– 22% augmented their mentoring programs
6
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Other development
programs for women
• And companies are taking a variety of other
actions to support women’s career
development
– 48% provide internal mentors
– 46% offer work-life programs
– 37% provide external coaches
– 24% assign an advocate early in women’s
careers
7
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Resilience and seniority
• Respondents associate resilience most
frequently with seniority
– 77% say senior managers are most resilient
– 55% say middle managers are most resilient
– 36 % say employees below middle manager
are most resilient
8
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
• There are regional differences in how respondents rank female employees who are Baby Boomers (born 1946-1964), Generation X (born 1965-1978) and Generation Y (born after 1979)
– Level of confidence – 44 % of respondents in North America reported that Baby Boomers have the most self-confidence. Their counterparts in Latin America, Europe and Asia-Pacific, however, say the same of Generation X (reported by 46%, 43% and 35%, respectively)
– Level of productivity – Again, 46% in North America ranked Baby Boomers first in terms of productivity, vs. executives in Latin America, Europe and Asia-Pacific, who rank Generation X first in this area (reported by 37%, 44% and 38%, respectively)
9
Regional differences:
Generations
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Regional differences:
Generations (cont’d)
– Degree of flexibility – Respondents from all regions – North America, Latin America, Europe and Asia- Pacific – report that Generation Y is the most flexible (reported by 35%, 55%, 43% and 41%, respectively)
10
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Regional differences:
Resilience attributes
• There are also regional differences in the attributes respondents associate most closely with women
– Proficiency –North American executives are more likely to relate this trait to women (11% for women, vs. 8% for men). But respondents in other regions say men are more likely to demonstrate this quality (Latin America: women 7%, men 38%; Europe: women 11%, men 19%; Asia-Pacific: women 11%, men 27%)
– Confidence – Executives in North America, Europe and Asia-Pacific are more likely to link a confident demeanor to men than women (8% women vs. 26% men, 9% vs. 39% and 16% vs. 28%, respectively). In contrast, in Latin America, 38% assign the quality to women, vs. 14%, who cite men
11
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Regional differences:
Resilience attributes (cont’d)
- Team work – Respondents in North America, Europe and Asia-
Pacific link the ability to work with people at all levels to women
more frequently than they do to men (22% women vs. 7% men,
27% women vs. 13% men and 27% women vs. 15% men,
respectively). In Latin America, however, 18% of respondents
cite women, vs. 34%, who choose men
12
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Findings
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Using a scale of 1 to 5 where 1 is not at all important and 5 is extremely important, how
important would you say adaptability/resilience is in determining which employees to retain?
5%
6%
18%
39%
32%
1 - Not at all important
2
3
4
5 - Extremely important
71%
14
Resilience, or adaptability, is an
important factor in determining
which employees are retained
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Women, men equally resilient
How adaptable/resilient would you rate each of the following segments of your workforce in light of
current economic instability, again using a 1 to 5 scale where 1 is not at all resilient and 5 is
extremely resilient
Women2%
5% 40% 44% 9%
Men 1%
5% 42% 43% 8%
Top-two box
51%
53%
15
5 – Extremelyresilient 3 41 – Not at allresilient 2
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare
women for leadership roles?
Other (specify) 6%
Assign an advocate early in their career 24%
Provide external coaching 37%
Provide financial support for relevant continuing educati 38%
Showcase visible support 40%
Encourage participation in professional networks and corp 43%
Provide work-life balance programs 46%
Provide internal mentors 48%
Provide career-enhancing assignments 60%
16
Most companies focus on providing
career-enhancing assignments to women
in preparation for leadership roles
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Are you currently preparing more women for senior management roles
than you have in the last year?
No60%
Yes40%
17
More organizations are preparing
women for senior management
roles than they did last year
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
For each of the following talent management practices, please indicate if during the past 12
months you have eliminated it entirely, reduced it (extensively or moderately), made no
changes, or increased it (extensively or moderately)
Coaching and/or mentoring
programs for women
20%
16%
48%
5%3%3%
Leadership programs specific
to women
23%
4%
13%
48%
3%3%
Weren’t employing the practice anyway
Increased it extensively
Increased it moderately
Made no changes
Reduced it moderately
Reduced it extensively
Eliminated it entirely
18
5%
6%
Most organizations made no
changes to their talent management
practices in the past 12 months
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Coaching and/or mentoring programs for women
22%
7%
3%
Leadership programs specific to women
18%
8%
3%
Weren’t employing the practice anyway
Increased it
Made no changes
Reduced it
Eliminated it entirely
For each of the following talent management practices/processes, please indicate if
during the past 12 months you have eliminated it entirely, reduced it (extensively or
moderately), made no changes, or increasedit (extensively or moderately)
19
Few companies eliminated
leadership curricula or
mentoring programs
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
How adaptable/resilient would you rate each of the following segments of your workforce
in light of current economic instability, again using a 1 to 5 scale where 1 is not at all
resilient and 5 is extremely resilient
Below manager – general population 2%
46% 29% 7%
Middle-management
17%
7% 36% 43% 12%
Senior management 4%5%
14% 41% 36%
Top-two box
77%
55%
36%
20
5 – Extremelyresilient 3 41 – Not at allresilient 2
2%
Senior managers are viewed as
most resilient
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Level of confidence by region
21
We'd like you to rank the three different generations of women on each of the following
characteristics. Please rank these generations from 1st to 3rd on their level of confidence:
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Level of productivity by region
22
We'd like you to rank the three different generations of women on each of the following
characteristics. Please rank these generations from 1st to 3rd on their level of productivity:
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Degree of flexibility by region
23
We'd like you to rank the three different generations of women on each of the following
characteristics. Please rank these generations from 1st to 3rd on their degree of flexibility:
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Based on your experience, please indicate whether you tend to associate each of the
following qualities more with your male or your female workforce
67%Proficiency in key
skill areas
Confident
demeanor
Participation in
professional
networks
North AmericaCentral/South America Europe APACOVERALL
Women No DifferenceMen
24
10%23% 81%11%8% 55%7%38% 70%11%19% 62%11%27%
55%18%27% 65%9%26% 48%38%14% 53%8%39% 56%16%28%
54%18%28% 64%22%14% 54%22%24% 48%15%37% 49%12%39%
There are regional differences in
attributes associated with women
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Appendix: Country Data
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Country breakdown
North America Sample size
Canada 13
US 116
Central/South America
Argentina 2
Brazil 2
Mexico 52
Europe
France 54
Germany 34
Italy 1
Netherlands 15
Nordic 4
Spain 30
UK 83
Switzerland 16
26
Note: Due to space constraints, countries with
sample sizes of less than 5 are displayed in the
following section, “Countries with few responses”
APAC Sample size
Australia 27
China 8
India 30
Indonesia 1
Malaysia 18
Singapore 8
South Africa 10
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
40%
50%
29%
29%
6%
44%
44%
7%
38%
38%
37%
50%
4%
40%
19%
6%
63%
25%
7%
47%
22%
10%
40%
26%
21%
29%
7%
11%
41%
24%
2%7%
35%
21%
8%
38%
38%
6%
35%
31%
25%
33%
1 - Not at all important 2 3 4 5 - Extremely important
Using a scale of 1 to 5 where 1 is not at all important and 5 is extremely important, how important
would you say adaptability/resilience is in determining which employees to let go?
Adaptable/resilient
27
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
56%
29%
29%31%
7%
37%
4%
33%
17%
4%
44%
4%
60%
6%
47%
7%
38%
14%
21%
21%
7%
6%
38%
13%
2%
10%
45%
4%
4%
44%
15%
1%4%
49%
11%
8%
33%
17%
How adaptable/resilient would you rate each of the following segments of your workforce in light of current economic
instability, using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
Adaptable/resilient: Women
28
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
1%
1 – Not at all resilient 2 3 4 5 – Extremely resilient
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
29%
7%
31%
7%
33%
7%
17%
33%
17%
8%
31%
8%
40%
3%
44%
1%
3%
31%
10%
14%
14%
7%
3%
39%
16%
14%
39%
6%
2%
4%
53%
12%
1%4%
43%
12%
8%
42%
3% 12%
44%
14%
How adaptable/resilient would you rate each of the following segments of your workforce in light of current
economic instability, using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
Adaptable/resilient: Men
29
1 – Not at all resilient 2 3 4 5 – Extremely resilient
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
For each of the following talent management practices/processes, please indicate if during the past
12 months you have eliminated it entirely, reduced it (extensively or moderately), made no changes,
or increased it (extensively or moderately)
20%
20%
40%
10%
25%
13%
62%
50%
6%
44%
39%
7%
43%
4%
43%
0%
43%
20%
8%
60%
4%
38%
19%
43%
24%
1%
7%
53%
3%
6%
21%
3%
21%
45%
3%
7%
36%
21%
29%
7%
29%
3%
6%
47%
3%
6%
17%
6%
51%
10%
4%
16%
18%
44%
2%
19%
17%
48%
5%2%
23%
15%
47%
15%
Leadership programs
specific to women
30
Weren’t employing thepractice anyway
Increased it extensively
Increased it moderately
Made no changes
Reduced it moderately
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
4%4%
Reduced it extensively
Eliminated it entirely
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
For each of the following talent management practices/processes, please indicate if during the past
12 months you have eliminated it entirely, reduced it (extensively or moderately), made no changes,
or increased it (extensively or moderately)
25%
13%
62%
33%
11%
45%
36%
18%
42%
50%
33%
12%
24%
52%
31%
25%
44%
17%
14%
50%
6%3%
21%
7%
52%
3%
7%
21%
21%
44%
7%
36%
12%
46%
3%
24%
30%
40%
46%
8%
4%
47%
6%
9%
16%
12%
50%
4%4%
13%
20%
49%
4%
15%
31%
Coaching and/or mentoring
programs for women
31
Weren’t employing thepractice anyway
Increased it extensively
Increased it moderately
Made no changes
Reduced it moderately
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
Reduced it extensively
Eliminated it entirely
3%
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
4%
25%
11%5%
For each of the following
talent management
practices/processes, please
indicate if during the past 12
months you have eliminated
it entirely, reduced it
(extensively or moderately),
made no changes, or
increased it (extensively or
moderately)
South Africa
1%
25%
37%
3%
13%
UK
25%
8%
49%
5%4%
US
16%
12%
53%
4%
Weren’t employing the practice anyway
Increased it extensively
Increased it moderately
Made no changes
Reduced it moderately
Reduced it extensively
Eliminated it entirely
APACEuropeNorth America
Leadership programs specific
to minority groups
32
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
80%
No
Yes
20%
73%
50%
50%
27%
21%
79%
11%
89%
17%
83%
25%
75%
36%
73%
17%
83%
100% 100%
64%
16%
84%
14%
86%
48%
52%
27%
Did the percentage of men vs. women involved in these changes reflect the approximate
balance of men versus women in your company?
33
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
Differences among countries in the proportion of
men and women let go in relation to the balance
of men and women in their workforces
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
95%
47%
50%
63%Men
Women 50%
5%
53%
38%
71%
29%38%
57%
69%
43%
31%
49%
42%
58%
51%
63%
37%
53%
46%
63%
47%
54%
Approximately what percentage of the employees you let go were:
(Average percentage shown)
34
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
A higher percentage of
men then women were let go
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
38%
38%30%28%
6%
49%
63%
31%
2%
49%
4%
38%
5%
34%
24%
37%
62%
23%
13%
34%
3%
13%
67%
19%
8%
13%
3%
38%
12%
29%
47%
60%
43%
30%
2%
34%
46%
5%
42%
35%
7%
39%
39%
How adaptable/resilient would you rate each of the following segments of your workforce in light of
current economic instability, using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
35
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Respondents associate resilience most frequently with senior managers
Resilience: Senior management
5 – Extremely resilient 3 41 – Not at all resilient 2
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
10%
50%
62%
28%
6%
7%
55%
7%
25%
25%
4%
48%
13%
49%
1%
14%
45%
7%
10%
27%
23%
20%
20%
9%
46%
24%
17%
39%
9%
4%
48%
15%
2%
38%
18%
17%
25%
17%
6%
How adaptable/resilient would you rate each of the following segments of your workforce in light of current
economic instability, using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
Resilience: Middle managers
36
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
5 – Extremely resilient 3 41 – Not at all resilient 2
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
20%13%
17%
21%
24%
3%
13%
25%
22%
30%
6%
50%
15%
31%
6%
3%
43%
10%
53%
7%
3%
38%
6%
29%
20%
6%
2%
12%
33%
10%
1%
16%
30%
9%
39%
23%
7% 4%
25% 22% 25%
20%
How adaptable/resilient would you rate each of the following segments of your workforce in light of current
economic instability, using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
37
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
5 – Extremely resilient 3 41 – Not at all resilient 2
7% 4%10%6%7%
Resilience: Below manager level
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Are you currently preparing more women for senior management roles
than you have in the last year?
72%
28%
40%
60%
41%
17%
33%
67%59%
83%
49%
51%
35%
75%
25%
72%
60%
47%
53%
40%
60%
40%
60%65%
40%35%
28%
60%
40%
65%No
Yes
Preparing women for senior
management roles
(compared to last year)
38
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Approximately what percentage more than last year?
(Average percentages shown)
40.00%
12.50%
27.20%
20.05%
54.50%
13.00%
17.83%18.82%
15.71%
12.40%
16.11%16.00%18.00%
19.47%
3.00%
39
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Percentage more preparing
women for senior management
roles (vs. last year)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Are you currently preparing more women for senior management roles than you
have in the last FIVE years?
46%
54%
80%
20%
41%
20%
47%
53%59%
80%
37%
63%56%
61%
39%
48%
60%
64%
36%
50%
50%
71%
29%
48%
40%
52%52%
35%
65%
44%
No
Yes
40
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Preparing women for senior
management roles
(compared to the last 5 years)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Approximately what percentage more than the last five years?
(Average percentages shown)
33.00%
23.13%
32.29%31.39%
36.8%
31.04%29.78%
23.21%21.58%21.25%
33.31%
20.50%
31.67%
21.98%23.33%
41
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Percentage more preparing
women for senior management
roles (compared to last 5 years)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women for leadership roles?
100%
79%
40%
67%67%
57%
50%53%
50%48%
64%67% 66%
57%
80%
42
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands
Preparing women for leadership:
Provide career-enhancing
assignments
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women for
leadership roles? Providing internal mentors
28%
35%
18%
33%
66%
29%
62%
67%
57%
50%
20%
67%
83%
40%
75%
Preparing women for leadership:
Internal mentors
43
South Africa
SingaporeMalaysiaIndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women
for leadership roles? Provide external coaching
50%
57%
20%
53%
11%
36%
17%
29%
18%
28%
36%
50%
37%
57%
40%
44
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Preparing women for
leadership: External coaching
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women for
leadership roles? Providing work-life balance programs
38%
50%
40%
67%
44%
57%
17%
53%
46%
41%
36%
67%
46%
29%
80%
45
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Preparing women for leadership:
Work-life balance programs
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women
for leadership roles? Showcase visible support
63%
43%40%
60%
89%
21%
33%
53%
25%28%
42%
33%
39%43%
40%
46
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainNetherlandsGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Preparing women for leadership:
Showcase visible support
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
17%
24%
14%
11%
20%
29%27%
33%
50%
43%
29%
33%
Note: Netherlands reported 0% in this category
Preparing women for leadership:
Assign an advocate
Which of the following actions has your organization taken to prepare women for
leadership roles?
South Africa
MalaysiaIndiaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
47
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women for leadership
roles? Encourage participation in professional networks, corporate citizenship activities
63%
29%
20%
60%
22%
14%
35%
18%
24%
66%67%
41% 43%40%
48
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysia
Preparing women for leadership:
Encourage participation in
organizations
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
50%
36%
40%
53%56%
21%
17%
41%
25%
38%
43%
67%
22%
43%40%
Which of the following actions has your organization taken to prepare women for
leadership roles? Providing financial support for relevant continuing education
49
South Africa
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands
Preparing women for leadership:
Financial support for continuing
education
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
33%
11%13%
28%
22%
14%
28%
13%
13%
22%
15%
38%
6%
14%
9%
33%
10%
20%
20%
27%
15%
38%
9%
27%
25%18%
6%
46%
Based on your experience, please indicate whether you tend to associate each of the following qualities
more with your male or your female workforce – ability to adapt easily to change in your company
50
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Women No DifferenceMen
Ability to adapt easily to
change in your company
54%
76%
48% 53%
58% 60%57%
77%
56%
74%
58%
50%
87%
56%63%
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
33%
13%
25%
17%
28%
21%
28%
25%
8%
44%
12%
44%
5%
37%
13%
37%
13%
33%
6%
47%
9%
40%
39%
15%
9%
25%
8%
31%
Based on your experience, please indicate whether you tend to associate each of the
following qualities more with your male or your female workforce: confident demeanor
51
Confident demeanor
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Women No DifferenceMen
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Skills proficiency
17%
44%
28%
22%
14%
31%
13%
37%
4%
26%
25%
44%8%
15%
10%
23%
20%
20%
6%
27%
11%
13%
8%
39%
12%
7%
Based on your experience, please indicate whether you tend to associate each of
the following qualities more with your male or your female workforce
Women No DifferenceMen
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
31%
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
22%
11%
22%
22%
18%
32%39%
50%
7%
11%
13%
31%
18%
16%
27%
27%
20%
40%
12%
29%
17%
22%
25%
17%
15%
11%
25%
Based on your experience, please indicate whether you tend to associate each of the
following qualities more with your male or your female workforce
Take on challenges
Women No DifferenceMen
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
67%
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
22%
33%
8%
22%
28%
28%
21%
50%
30%
4%
43%
19%
17%
11%
27%
17%
33%
13%
32%
21%
30%
7%
14%
36%23%
7%
8%
13%
Based on your experience, please indicate whether you tend to associate each of
the following qualities more with your male or your female workforce
Work well with others
Women No DifferenceMen
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
12%
13%
11%
50%
10%
45%13%
25%
19%
37%
12%
44%
20%
28%
31%
31%
44%47%
6%
44%
11%
43%
24%
24%
23%
13%
15%
23%
Women No DifferenceMen
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Based on your experience, please indicate whether you tend to associate each of the
following qualities more with your male or your female workforce
Participate in professional networks
55
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
10%
14%
29%
24%
46%
7%
7%
25%
16%
20%
4%7%
36%
20%
33%
33%
21%
7%
7%
33%
24%
30%30%
6%
9%
29%
21%
6%
18%
21%
22%
8%
8%
8% 5%
46%
6%
29%
29%
For each of the following statements, please indicate your agreement with the statements as they
apply to your overall enterprise. Please use a scale of 1 to 5, where 1 means that you strongly
disagree that the statement is true about your enterprise.
56
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUS
Canada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
5 – Strongly agree3 41 – Strongly disagree 2
Percentage of women in senior
leadership roles and formal programs
to prepare women for such roles
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
14%
17%
38%
13%
40%
3%
13%
34%
19%
28%
15%
18%
39%
10%
3%
13%
40%
23%
39%
23%16%
22%
56%
10%6%
50%
60%
40%
11%
33%
17%
17%
17%
27%
37%
8%
42%
13%
14%
37%
17%
26%
For each of the following statements, please indicate your agreement with the statements as they apply to
your overall enterprise. Please use a scale of 1 to 5, where 1 means that you strongly disagree that the
statement is true about your enterprise.
5757
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
5 – Strongly agree3 41 – Strongly disagree 2
Encourage women to step
outside their comfort zones
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
53%
33%
11%
29%
43%
29%
53%36%
8%
33%
33%
39%
26%
33%
31%
61%
25%
53%
20%
3%
33%
40%
27%
43%
28%
48%
24%
32%
46%
31%
23%
Please rank women in the Baby Boom generation (born between 1946 and 1964),Generation X (born between
1965 and 1978) and Generation Y (born after 1979) on the following characteristics:
58
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
Level of confidence by generation
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
45%
17%
41%
6%
27%
20%
28%
29%
17%
57%
13%21%
25%
24%
38%
24%
7%
24%
18%
27%
8%
28%
6%
28%
31%
15%
15%
17%
33%
Please rank women in the Baby Boom generation (born between 1946 and 1964),Generation X ([born
between 1965 and 1978) and Generation Y (born after 1979) on the following characteristics:
59
Degree of flexibility by generation
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
33%
49%
35%
24%
32%
16%
66%
17%
39%
44%
65%
21%
27%
38%
55%
24%
60%
33%
49%
21%
54%
10%
38%
20%
27%
48%
47%
23%
17%56%
Please rank women in the Baby Boom generation (born between 1946 and 1964),Generation X ([born
between 1965 and 1978) and Generation Y (born after 1979) on the following characteristics:
60
Level of productivity by generation
IndiaChinaAustraliaSwitzerlandUKSpainGermanyFranceMexicoUSCanada
APACEuropeCentral / South America
NorthAmerica
SingaporeMalaysiaNetherlands South Africa
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Appendix: Regional Data
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
9%
21%
11%
23%
17%
Resilience is important in
determining which employees to fire
62
Using a scale of 1 to 5 where 1 is not at all important and 5 is extremely important, how important
would you say adaptability/resilience is in determining which employees to let go?
5%6%
18%
39%
32%
71%
6%
31%
34%
9%
42%
22%
Central/South America
4%7%
39%
39%
4%
40%
4%4%
North America APACEurope
35%
75%64%
78%65%
Overall
2
3
4
5 – Extremely important
1 – Not at allimportant
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Women are being prepared
for leadership roles
63
Which of the following actions has your organization taken to prepare women for leadership roles?
Assign an advocate early in their career
Other 6%
24%
Provide external coaching 37%
Provide financial support for relevant continuing education
38%
Showcase visible support 40%
Encourage participation in professional networks
and corporate citizenship activities
43%
Provide work-life balance programs
46%
Provide internal mentors 48%
Provide career-enhancing assignments
60% 64%
63%
66%
41%
39%
6%
28%
38%
45%
47%
31%
31%
34%
31%
47%
34%
3%
19%
39%
5%
28%
19%
48%
28%
44%
28%
59%
11%
29%
49%
44%
49%
44%
53%
55%
71%
North AmericaCentral/
South America Europe APACOverall
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Full-time equivalent employees
(FTEs) fired
If you eliminated full-time equivalent employees in the past 12 months: Did the percentage of men vs. women involved in these changes reflect the approximate balance of men versus women in your company?
No
33%
Yes
67%
No
19%
Yes
81%
No47%
Yes
53%
Yes
74%
No
26%No
44%
Yes
56%
North AmericaCentral/
South America
Europe APAC
Overall
64
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Organizations are preparing more
women for senior management roles
than last year
65
Are you currently preparing more women for senior management
roles than you have in the last year?
No 60%
Yes 40%Yes 48%
No64%
36%
58%
33%
67%
42%
52%
Overall
Central/South
America
APACEuropeNorth
America
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Preparing women for senior
management roles
(compared to last year)
66
Approximately what percentage more than last year?
Mean
20
(Value = Mean)
1920
17
22
Overall
(Value = Mean)
Central/South
America
APACEuropeNorth
America
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Organizations are preparing more
women for senior management
than five years ago
67
Are you currently preparing more women for senior management roles
than you have in the last FIVE years?
No
Yes
44%
56%
Overall
Yes
No46%
54%
44%
56%
40%
60%
45%
55%
Central/South
America
APACEuropeNorth
America
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Percentage of women being
prepared for senior management
roles in last five years
68
Approximately what percentage more than in the last five years?
(Value = Mean)
28
Mean
Overall
2224
34
31
Central/South
America
APACEuropeNorth
America
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
1%3% 9%
How adaptable/resilient would you rate each of the following segments of your workforce in light of current
economic instability, again using a 1 to 5 scale where 1 is not at all resilient and 5 is extremely resilient
4%
Women
2%
5%40% 44% 9%
Men
1%
5%42% 43% 8%
Below manager –
general population
2%
17%46% 29% 7%
Middle-
management
2%
7%36% 43% 12%
Senior
management 5%
14%41% 36%
5 – Extremely resilient 3 41 – Not at all resilient 2
37% 18%
6%
14%41% 36%
1%
4%36% 47% 12%
1%
4%41% 43% 11%
2%
18% 43% 29% 8%
2%
7%36%
5%
4%
29%46% 16%
2%
4%
27%57% 11%
2%
11%45% 34% 9%
5%
4%
27%48% 16%
2%
9%34% 46%
1%
7%44% 43% 5%
0%
6%49% 38% 6%
3%
17%44% 31% 6%
0%
14%35% 40% 11%
4%
9%
15%37% 34%
0%
2%
19%52% 26%
4%45% 47% 5%
1%
1%
8%53%
52%
33%
38%
5%
2%
22%50%
5%3%
22%
4%
North AmericaCentral/South America Europe APACOverall
Resilience is associated with
seniority
69
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Appendix: Countries with few
responses
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Country breakdown
*All graphs are displayed in absolutes
due to small base sizes
Central/South America Count
Argentina 5
Brazil 5
Europe
Italy 1
Nordic 2
APAC
Indonesia 1
71
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
If you eliminated full-time equivalent employees in the past 12 months:
Did the percentage
of men vs. women
involved in these
changes reflect the
approximate balance
of men versus
women in your
company?
1
1
Nordic BrazilArgentina
Yes
No
2 5
72
Eliminated FTEs in last year
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
If you eliminated full-time equivalent employees in the past 12 months:
Approximately what
percentage of the
employees you let
go were:
Nordic BrazilArgentina
WomenMen
(Value = Mean)
73
Percentage of women/men
dismissed in the past year
85
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Using a scale of 1 to 5 where 1 is not at all important and 5 is extremely important, how
important would you say adaptability/resilience is in determining which employees to retain?
1
1
1
Brazil Italy
1
Nordic
15
Argentina
15
Indonesia
74
5 – Extremely
important
4
3
2
1 – Not at all
important
Resilience in determining
who to retain
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Nordic
1
Brazil
2
Argentina
12
5 1
1
1
Italy Indonesia
For each of the following talent management practices/processes, please indicate if during
the past 12 months you have eliminated it entirely, reduced it (extensively or moderately),
made no changes, or increased it (extensively or moderately)
Leadership programs specific to women
IndonesiaItaly
1
Nordic
1
1
1
Brazil
2
2
Argentina
1
2
2
Coaching and/or mentoring programs for women
75
Weren’t employing the practice anywayIncreased it Made no changesReduced itEliminated it entirely
Changes made to leadership and
mentoring programs for women
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Are you currently preparing more women for senior management roles than
you have in the last year?
No
Yes
Italy
1
Nordic
2
Brazil
2
2
Argentina
2
2
1
Indonesia
76
Change in the percentage of
women being prepared for senior
management roles in the last year
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Approximately what percentage more than last year?
10%
50%
Argentina Brazil
(Value = Mean)
77
Increase in percentage of women
being prepared for leadership roles
from the past year
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Are you currently preparing more women for senior management roles than
you have in the last FIVE years?
Italy
No
Yes
IndonesiaNordic
1
Brazil
2
2
Argentina
2
2
1
1
1
78
Change in the percentage of women
being prepared for senior management
roles in the last five years
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Approximately what percentage more than in the last five years?
Brazil
100%
Argentina
10%
2%
20%
Nordic Italy
(Value = Mean)
79
Increase in percentage of women
being prepared for leadership roles
in the last five years
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Which of the following actions has your organization taken to prepare women for leadership roles?
Other 0
Provide financial support for relevant continuing education 0
Provide career-enhancing assignments
0
Assign an advocate early in their career
0
Showcase visible support
2
Provide internal mentors
2
Encourage participation in professional networks
and corporate citizenship activities5
Provide work-life balance programs 5
Provide external coaching
5
Brazil Nordic Italy IndonesiaArgentina
2
0
2
2
2
2
2
2
2
0
1
1
1
0
1
1
1
1
0
0
1
0
1
0
0
1
0
0
0
0
0
0
0
0
1
0
80
Programs to prepare women
for leadership roles
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
How adaptable/resilient would you rate each of the following segments of your workforce in light of
current economic instability, again using a 1 to 5 scale where 1 is not at all resilient and 5 is
extremely resilient
Women 5
Men 5
Below manager –general population
Middle-management 5
Senior management 2 2
22
Brazil Nordic Italy IndonesiaArgentina
2 2
5
2 2
2 2
2 2 1 1
1 1
1 1 1
1 1 1
1 2
1
1
1
1
1
1
1
1
1
1
81
5 – Extremely resilient 3 41 – Not at all resilient 2
Resilience as a factor in
determining who to retain
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
Based on your experience, please indicate whether you tend to associate each of the following qualities
more with your male or your female workforce
0
05
0 2 2
0 2 2
2 0 2
2 0 2
0 2 2Ability to adapt
easily to changes
in your company
Proficiency in key
skill areas
Willingness to take
on new challenges
Ability to work
with people at all
levels
Confident
demeanor
Participation in
professional
networks
Argentina Italy Indonesia
5
2
0
2
0
2 2
5
0
5
0
0
0
0
0
2
2
0
1
0
11
21
0 1 1
1 0
1 2
1
0
0 1 1
0
10
0
0
0
0
01
1
01
0
01
0
01
0
01
0
01
0
01
0
01
0
01
0
01
Brazil Nordic
82
Women No DifferenceMen
Qualities associated with
women and men
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
For each of the following statements, please indicate your agreement with the statements as they apply
to your overall enterprise. Please use a scale of 1 to 5, where 1 means that you strongly disagree that
the statement is true about your enterprise.
2 0
0
0
Somewhat agree Strongly agree
Only top-two box mentions in regional results
We have a large
percentage of women
in senior leadership
roles and have formal
programs to prepare
female employees for
such roles.
We encourage all
women to step
outside their comfort
zone in taking on new
responsibilities.
Brazil Nordic Italy IndonesiaArgentina
0 2
0 2
1 1
0
0
0 1
0
0
0
0
1 0
83
Women in senior leadership roles,
programs to encourage stepping
outside comfort zone
Source: International Women’s Day Survey, 2010Copyright © 2010 Accenture All Rights Reserved.
We'd like you to rank the three different generations of women on each of the following three
characteristics. Please rank these generations from 1st to 3rd on each characteristic:
Level of productivity
0 0
2
2
Degree of flexibility
0 0
5
0
Level of confidenc
e
0 00
5
Brazil Nordic Italy IndonesiaArgentina
Level of productivity
0
2
0
2
Degree of flexibility
0
2
2
0
Level of confidenc
e
0 0
2
2
Level of productivity
1
1
0
1
Degree of flexibility
1
1
1
0
Level of confidenc
e
0 0
2
0
Level of productivity
0
1
0 0
Degree of flexibility
0 0
1
0
Level of confidenc
e
0 0
1
0
Degree of flexibility
0
1
0 0
Level of confidenc
e
0 0
1
0
84
Differences in generations on three attributes
No difference Generation Y (1979 or after) Generation X (1965-1978) Baby Boomers (1946-1964)
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Women Leaders and Resilience:
Perspectives from the C-Suite International Women’s Day 2010 Global Research Results
March 2010
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